The Company Our client is a highly regarded Australian insurance business known for its innovative, engaging, and fun workplace culture. They are passionate about empowering their teams, embracing creativity, and creating a collaborative environment where your ideas can make an immediate impact.
The Opportunity We are seeking a Product professional with insurance experience to join the team on a short-term 3-month contract with a strong potential for extension. This role is perfect for someone who thrives in a fast-paced environment, loves documenting processes and controls, and can identify opportunities for automation to streamline team workflows.
You will play a critical role in mapping out current product procedures, controls, and processes, while highlighting automation opportunities that make the business more efficient. This role is hands-on, highly impactful, and requires immediate availability.
Key Accountabilities
Document and optimise existing product processes, procedures, and controls.
Identify and recommend automation initiatives to improve efficiency.
Collaborate with cross-functional teams to understand workflows and challenges.
Deliver clear, practical documentation that supports operational excellence.
Ensure all work aligns with compliance and regulatory standards.
What We’re Looking For
Must have direct experience in product management within an insurance company.
Proven ability to document processes, controls, and procedures.
Strong understanding of automation and process improvement tools.
Excellent communication and stakeholder engagement skills.
Highly organised, proactive, and able to deliver high-quality work under tight timelines.
Immediate availability is essential – please only apply if you can start straight away.
Why Apply
Work in a vibrant, fun, and highly collaborative environment.
Influence key product processes with tangible outcomes in a short-term, high-impact role.
Experience working in a business celebrated for its culture and team spirit.
Also, the amazing flexibility to bring your pet to the office.
To have a confidential chat, please contact Ryan at rclarke@parityconsulting.com.au.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
The Company
Our client is a well-established financial services organisation with a strong presence in the Australian market. Known for its customer-first mindset and commitment to responsible lending, the business is focused on building long-term relationships through meaningful, compliant and value-driven customer experiences.
The Opportunity
An exciting opportunity has arisen for a Customer Marketing Manager to join a high-performing Marketing function based in North Sydney. This role is responsible for shaping and delivering end-to-end customer engagement strategies for existing customers, with a strong focus on retention, loyalty and lifetime value.
You will own customer communications across the full lifecycle, designing insight-led, multi-channel campaigns that enhance satisfaction, strengthen advocacy and support sustainable business growth. Working closely with data, product, CX, technology and risk teams, this role plays a critical part in ensuring every customer touchpoint is consistent, compliant and delivers genuine value.
Key Accountabilities
Own and deliver the customer engagement strategy across key lifecycle moments, including onboarding, post-settlement, retention and re-engagement.
Design and execute targeted, end to end multi-channel customer communications across email, SMS, app notifications and direct mail, ensuring messaging is timely, relevant and on-brand.
Lead the delivery of customer NPS programs in partnership with insights teams, translating feedback into actionable initiatives that improve satisfaction and loyalty.
Leverage customer data and insights to identify opportunities for retention, refinance, loyalty initiatives and value-adding cross-sell campaigns.
Develop and optimise automated customer journeys, using segmentation and personalisation to continually improve engagement and campaign performance.
Ensure all customer marketing activity adheres to financial services regulations, privacy requirements and internal risk frameworks, embedding compliance into day-to-day processes.
Manage external agency and platform partners to support campaign execution and research initiatives.
Ideal Experience
Strong background in customer lifecycle, retention or loyalty marketing within financial services is essential (lending, consumer banking preferred).
Hands-on experience working with CRM and marketing automation platforms to deliver personalised communications at scale.
Strong understanding of customer insights, NPS programs and how to translate feedback into meaningful action.
Confidence working across complex stakeholder groups and influencing outcomes in a collaborative environment.
Why Apply
Play a pivotal role in shaping customer experiences and long-term relationships.
Own high-impact customer marketing initiatives with real visibility across the business.
Join an organisation committed to continuous improvement, innovation and responsible growth.
For a confidential discussion, please contact Ai at aiwami@parityconsulting.com.au. Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.
....Read more...
The Company
Our client is a fast-growing challenger brand within financial services, recognised for its strong momentum, progressive mindset and commitment to delivering exceptional outcomes through specialist lending solutions. With a clear focus on innovation and broker-led growth, this organisation continues to invest heavily in its brand, people and market presence.
The Opportunity
This is a highly visible and influential role for an experienced B2B marketing leader with non-bank lending experience to own and drive the end-to-end marketing program across mortgage and lending solutions. Reporting into a CMO, you will play a pivotal role in shaping brand presence, strengthening broker engagement and delivering integrated campaigns that support sustainable growth.
You’ll be joining a business at an exciting stage of its journey, where marketing is viewed as a strategic growth lever and ideas are encouraged, backed and executed at pace. There is also the opportunity to grow into a 2IC role for the right candidate over time.
Experience within non-bank lending, B2B Marketing and mortgage broking knowledge essential.
Key Accountabilities
Own and champion brand positioning within the broker and aggregator community, ensuring consistent and compelling messaging across all touchpoints
Lead integrated B2B marketing campaigns and go-to-market activity across digital, email, trade and broker communications
Partner closely with Sales & Distribution to understand broker needs, develop tailored collateral and support sales effectiveness.
Own the end-to-end management of marketing programs, collaborating with comms, digital and analytics specialists to ensure seamless execution.
Lead the development of impactful creative assets in partnership with external creative agencies.
Identify new marketing opportunities and channels to drive growth, engagement and differentiation.
About You
Essential: Background in B2B marketing within non bank lending with a strong understanding of the broker landscape, including what drives engagement and advocacy.
Strong experience in brand building and campaign management.
Highly organised, with the ability to manage multiple priorities in a fast-paced environment.
Strong stakeholder management skills, particularly with Sales & Distribution teams.
Collaborative and proactive, with a passion for bringing new ideas to market.
Skilled communicator with the ability to simplify technical lending concepts.
Why Apply?
Join a great brand that is genuinely reshaping the lending landscape
Work with one of the best leaders in this space
Great career opportunity and progression
Your Next Steps
If you’re excited by the opportunity to shape marketing for a rapidly expanding lending brand, we’d love to hear from you. Please click APPLY to submit your application. For a confidential discussion, please reach out to Ai at aiwami@parityconsulting.com.au. Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
Product Owner – Insurance Claims | Wealth & SuperannuationSydney | Melbourne | Brisbane Permanent Opportunity The Company Our client is a well-established, purpose-led organisation within the wealth management and superannuation sector, supporting millions of members in achieving long-term financial security. With a strong focus on innovation, governance and member-first outcomes, they continue to invest in platforms and capabilities that strengthen their insurance and retirement offering. The Opportunity An exciting opportunity has arisen for an experienced Product Owner to take ownership of a critical Insurance Claims platform within a large-scale transformation program. This role will suit someone who understands the nuances of wealth management or superannuation environments—particularly where insurance sits within a broader retirement offering. You will play a key role in shaping how members experience claims at some of life’s most significant moments, ensuring systems, workflows and technology deliver seamless and compliant outcomes. Based in Sydney, Melbourne or Brisbane, this permanent role offers hybrid flexibility and the opportunity to influence change at scale. Key Responsibilities
Own and drive the product vision, roadmap and backlog for the Insurance Claims platform
Partner with internal technology teams and external vendors to align system capability with strategic direction
Lead release cycles, UAT and quality readiness across a complex, regulated environment
Optimise case management workflows to improve operational efficiency and member experience
Provide system oversight and user support across claims functions
Lead and develop a small team, fostering capability and continuous improvement
About You You are a confident and commercially aware Product Owner with strong exposure to wealth management or superannuation environments. You understand the regulatory and operational complexities of insurance within a retirement framework and can navigate stakeholders across business, technology and operations with ease. You will bring:
Experience within group insurance or claims, ideally in a superannuation or wealth management setting
Demonstrated ownership of product roadmaps in complex, regulated financial services environments
Strong vendor engagement experience and an understanding of technology strategy
Hands-on exposure to workflow or case management platforms
The ability to lead, mentor and uplift team capability
Exposure to Fineos or similar claims platforms will be highly regarded. Why Apply
Influence a critical insurance function within a leading wealth and superannuation organisation
Be part of a significant transformation initiative with long-term impact
Work in a collaborative culture that values diverse perspectives
Access flexible hybrid working across Sydney, Melbourne or Brisbane
If you’re looking to combine your superannuation or wealth management experience with genuine product ownership and leadership responsibility, this is an opportunity to make a meaningful difference. Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Digital Product Manager – Wealth Management Platform | 6-Month Contract Location: Melbourne, VIC (Hybrid)
About the Opportunity We are seeking a Digital Product Manager to join a leading Wealth Management platform for a 6-month contract. This role is at the forefront of digital product innovation, delivering seamless online experiences that empower financial advisers to manage and grow their clients’ superannuation and investment portfolios.
You will lead a first-of-its-kind product initiative, translating strategic visions into tangible digital solutions that enhance adviser and client experiences. Collaborating with cross-functional teams across Operations, Technology, Marketing, and Distribution, you’ll deliver end-to-end online journeys that set new industry standards.
Key Responsibilities
Lead the end-to-end delivery of a strategic digital product initiative, from ideation to launch.
Collaborate with UX Design and Technology teams to craft seamless, user-centric digital experiences.
Work closely with Marketing and Distribution to support product launches and enhancements.
Manage and prioritise product backlogs to ensure alignment with business objectives and customer needs.
Be accountable for product outcomes, balancing customer experience and commercial success.
What We’re Looking For
Proven experience in digital product management within Wealth Management or financial services.
Expertise in new product development and optimisation within product-led organisations.
Strong strategic thinking, problem-solving skills, and ability to influence stakeholders at all levels.
Passion for delivering innovative digital solutions that address customer needs.
Excellent communication skills and a collaborative, proactive approach.
Why Apply
Contribute to a high-impact project that will shape the future of digital wealth solutions.
Collaborate with a dynamic, inclusive, and forward-thinking team.
Flexible hybrid working arrangements in Melbourne.
Opportunity to make a real difference in the adviser and client experience.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
The Company
Our client is a truly unique player within the insurance space, known for shaking up the traditional model and building a brand that customers genuinely love. With a strong reputation for innovation, customer care and commercial success, they have carved out an enviable position in the market.
Just as importantly, they have built an incredible culture, one that is energetic, collaborative and refreshingly human.
Think hybrid working, with a flexible way of working and yes… you can bring your pet to the office. This is a business that genuinely walks the talk when it comes to creating a fun, inclusive and engaging environment.
The Opportunity
Due to an urgent capability gap, we are partnering with this high-growth organisation to appoint a Capability Manager on a 12-month contract (or fixed-term basis).
This is a high-impact role with real visibility across the business. You will be brought in as the go-to expert to capture, structure and elevate their internal capability, ensuring processes, intellectual property and ways of working are clearly documented and future-ready.
You will play a critical role in safeguarding knowledge, improving efficiency and building a strong case for long-term investment in this capability.
Experience within general insurance will be highly regarded, particularly if you understand operational frameworks, governance requirements and the nuances of working within a regulated environment.
Key Accountabilities
Document and formalise processes, playbooks, operating models, governance frameworks and ways of working across key business functions
Capture critical intellectual property and embed structured knowledge management practices
Identify opportunities to streamline, automate and improve internal processes to drive operational efficiency
Partner with stakeholders across the organisation to understand current state operations and design future-ready frameworks
Establish scalable capability foundations that support growth.
Provide clear, structured documentation that enhances clarity, accountability and consistency
About You
Proven experience building or uplifting capability frameworks within complex organisations
Strong background in process documentation, operating model design and governance structures
Experience identifying automation opportunities and improving internal workflows
Ability to quickly assess current state environments and implement practical, fit-for-purpose solutions
Excellent stakeholder engagement skills with the confidence to influence at multiple levels
A proactive, hands-on approach with the ability to work autonomously in a fast-paced environment
Why Apply
This is not your typical insurance business, and this is not your typical contract.
You will join a company that blends commercial strength with heart. A workplace where innovation is encouraged, ideas are welcomed and personality is celebrated. From pet-friendly offices to a genuinely collaborative culture, this is a team that understands high performance and high engagement go hand in hand.
You will have the opportunity to leave a meaningful legacy, shaping capability at a pivotal moment in their growth journey. Your impact will be visible, valued and business-critical.
If you are someone who loves building structure from complexity, thrives in environments where you can make real change and wants to do it somewhere that feels energising and different, this could be your next move.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
Project Marketing Manager
Brisbane | Full-time
The Opportunity An exciting opportunity has opened for a commercially minded Project Marketing Manager to join a growing Queensland-based team within a well-established property and lifestyle organisation. This role offers the chance to take ownership of a diverse portfolio of lifestyle communities, shaping marketing activity from early project positioning through to day-to-day campaign delivery.
Working closely with senior marketing leadership, you’ll play a pivotal role in developing and executing integrated marketing strategies that drive awareness, lead generation and sales performance. Based in Brisbane, you’ll be part of a collaborative, high-energy environment where initiative, creativity and teamwork are genuinely valued.
The Role In this hands-on role, you’ll manage end-to-end project marketing activity across multiple communities, balancing strategic planning with execution. You’ll partner closely with sales, development and external agencies to ensure campaigns are aligned, on budget and delivering impact.
Key responsibilities include:
Partnering with senior marketing leadership to shape overarching project marketing strategies
Managing daily project marketing activity across new and in-market communities
Developing and evolving marketing plans, budgets and media strategies aligned to commercial objectives
Driving lead acquisition and conversion strategies to support sales outcomes
Managing suppliers and agencies to ensure timely delivery and adherence to briefs
Overseeing the development of creative assets including renders, photography, video, digital and print collateral
Providing guidance on copy and content across EDMs, SMS and social channels
Identifying PR and content opportunities to elevate brand and project visibility
About You You’re a proactive and organised marketing professional who thrives in a fast-paced, project-driven environment. You’re confident managing multiple stakeholders, budgets and timelines, and you bring a balance of commercial thinking and creative flair.
You’ll bring:
2-3 years' experience in land lease ideal. Otherwise experience in launching new residential communities essential.
Strong experience both strategic and execution focused, delivering end-to-end marketing plans, executing strategies, budget management, media planning, lead generation.
Excellent communication and stakeholder management skills
A collaborative working and leadership style with experience supporting direct reports or mentoring junior team members desireble
Travel required approx. once a month. Full drivers licence required.
Why Apply? This is a rare opportunity to step into a highly visible role where your work directly influences project success. You’ll enjoy autonomy, variety and the chance to contribute to a growing portfolio within a supportive and energetic team culture.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
