To follow instructions and procedures in all aspects of the business unit including effective delivery of all Planning Strategy processes
To work alongside experienced professionals learning all aspects of business administration and customer service provision
To become part of an efficient team, providing high quality administrative support to the Planning service
To undertake a development programme leading to a National Vocational Qualification as part of an apprenticeship and to actively participate in their own development plan to be agreed with line manager and the NVQ assessor
To maintain confidentiality and discretion in compliance with the Data Protection Act.
To effectively use ICT in carrying out duties.
To understand the value of working for an employer who is committed to equality of opportunity
Responds to queries and complaints
Adopt a proactive problem-solving approach
Have confidence to deal with difficult situations
Know when it is appropriate to seek guidance from line manager
Provide constructive ideas & feedback on the Apprentice programme
Understand Government legislation and policy
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
Potential for a full time role once the apprenticeship has been completed
Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :Shifts to be confirmed - sometimes outside normal office hours, including weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Provide practical evidence of learning to support a formal qualification.
To undertake a development programme leading to a National Qualification as part of an apprenticeship and to actively participate in their own development plan to be agreed with the line manager and the assessor.
To work alongside experienced professionals, learning all aspects of business administration and customer service, and becoming part of an efficient team
To demonstrate a positive, enthusiastic, committed and flexible attitude towards work, team members, colleagues and other persons.
To communicate with council customers by phone, email or face-to-face.
To effectively use ICT in carrying out duties
Taking telephone messages and/or dealing with telephone calls.
To maintain confidentiality and discretion in compliance with the Data Protection Act
Undertake such other duties commensurate with the grade of post as may be properly assigned by the Head of Service.
Work where tasks are interchanged but the programme of tasks is not normally interrupted.
Responds to queries and complaints.
Adopt a proactive problem-solving approach.
Have confidence to deal with difficult situations.
Know when it is appropriate to seek guidance from a line manager.
Provide constructive ideas and feedback on the apprentice programme
Work with guidance and within set procedures, but with the scope to make creative suggestions for improvement to be referred to the Senior Business Support Officer.Training:
Cirencester College
Customer Service Specialist Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Potential for a full-time role once the apprenticeship has been completed. Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :37 Hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Undertake a structured apprenticeship programme (Business Administration L3 ) and actively participate in personal development planning.
Provide administrative and data support to Asset Management and Safety, Health and Compliance teams.
Assist with the collection, input, validation and maintenance of asset and compliance data within relevant IT systems and asset management databases.
Support the planning, recording and monitoring of statutory compliance activities (e.g. servicing, inspections, certification).
Maintain accurate, up-to-date records and filing systems, ensuring compliance with data protection and information management requirements.
Assist with the preparation of reports, performance data and documentation for internal stakeholders.
Support audits and compliance checks by gathering information and maintaining supporting documentation.
Provide business support to the wider Housing Service, including responding to enquiries and supporting team activities.
Manage and respond to enquiries via email, telephone or internal systems, ensuring a professional and customer-focused approach.
Work alongside experienced colleagues to develop knowledge of asset data, housing compliance and contracts.
Support contractor and supplier documentation processes where required.
Contribute to continuous improvement by identifying efficiencies and sharing feedback on processes and systems.
Maintain confidentiality and handle sensitive information appropriately.
Apply a proactive and problem-solving approach to administrative and data-related tasks.
Respond professionally to queries and support issue resolution with guidance from colleagues.
Work within established procedures while identifying opportunities for improvement.
Make routine decisions relating to administrative and data management tasks.
Escalate complex issues or discrepancies to the line manager.
Review data and documentation, highlighting anomalies or areas requiring further investigation.
Training:Cirencester College.
Business Administration Level 3.
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Potential for a full time role once the apprenticeship has been completed.Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :37 hours per week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The postholder will develop a broad range of business administration skills including planning, record keeping, communication, and service improvement, contributing to front-of-house operations, bookings, events administration, and income generation
Welcome visitors and deliver excellent customer service at reception and in the display spaces
Help deliver visitor services that are customer-focused, innovative and, where applicable, income generating
Support income generation and commercial services by assisting with the administration and day-to-day operation of visitor and commercial services, including taking payment in our shop and café, cashing up, taking bookings for events and answering visitor enquiries and questions in person and on the telephone
Nurture and retain both new and repeat visitors and customers
Provide reception and gallery stewarding whilst maintaining the highest possible standards of health & safety, security (visitors, staff, premises & collections) and customer care
Undertake regular routine housekeeping across the museum (including cleaning toilet areas, vacuuming and cleaning the café) and deep/conservation cleaning (following training)
Completing minor maintenance tasks (with guidance) to ensure that the Museum is clean and presented to the highest standards at all times
Be customer focussed. A commitment to supporting as many people as possible to access the museum and our services
Support administrative processes such as maintaining accurate records for bookings, events, and visitor data using appropriate systems
Assist and contribute to monitoring visitor feedback and identifying how we can improve our service
Contribute to the administration, organisation and coordination of events, including pre- and post-event room and refreshment set-up/pack-down
Maintain positive working relationships with SDC colleagues, the Cowle Trust, contractors, actual and potential customers and users, voluntary organisations
Support and facilitate events
Able to be a positive and constructive teamwork and support the team working in effective ways
Take responsibility for managing own workload and making day-to-day decisions within defined procedures, seeking guidance where appropriate
Routine decisions on aspects of work with all other decisions being referred to Front of House Manager, Front of House Supervisor or Casual Duty Manager
Training:
Cirencester College
Business Administration Level 3
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College
Training Outcome:
Potential for a full time role once the apprenticeship has been completed
Employer Description:Stroud District Council is the local government authority for the Stroud district in Gloucestershire, England, headquartered at Ebley Mill.Working Hours :Shifts to be confirmed, may include weekdays, weekends, Bank Holidays and occasional evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Key Duties and Responsibilities:
Medical Secretarial Support:
Provide administrative support to GPs and clinical staff
Type clinical correspondence, referrals, and reports accurately and promptly
Manage incoming and outgoing clinical correspondence (post, email, electronic systems)
Support the processing of referrals via the NHS e-Referral Service (e-RS)
Maintain accurate and up-to-date patient records in line with practice policies
Support the scanning, coding, and filing of clinical documents.
Patient and Practice Administration
Assist with managing appointment systems and patient enquiries.
Support the handling of telephone calls, messages, and tasks for clinicians
Provide courteous and professional communication with patients, hospitals, and external agencies
Assist with registration of new patients and administrative processes related to patient care
Business Administration:
Support general office administration, including filing, scanning, data entry, and record management
Assist with maintaining logs, spreadsheets, and basic reports.
Support practice processes such as audits, searches, and administrative projects
Help maintain office supplies and assist with day-to-day practice operations
Confidentiality, Governance, and Compliance
Maintain strict confidentiality at all times in line with GDPR, Data Protection Act, and NHS policies
Adhere to practice policies, procedures, and information governance requirements
Undertake mandatory training including confidentiality, safeguarding, and health & safety
Work in accordance with equality, diversity, and inclusion principles
Apprenticeship Requirements:
Complete all apprenticeship training, coursework, and assessments on time
Attend off-the-job training sessions as required
Actively participate in reviews with the training provider and line manager
Demonstrate commitment to learning and professional development
You will be required to cover staff holidays and sickness and to provide reception cover for extended hours opening as requested at weekends and evenings
You are required to attend in-house training and meetings which may be outside your normal working hours
You will be expected to attend courses relevant to your job at the request of your line manager
This list is not exhaustive and duties may be varied from time to time under the direction of the Practice Manager and Management Team, dependent on current and evolving practice workload and staffing levels.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification, which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
This role is intended to help us to succession plan for our existing medical secretaries and to ‘grow our own’!
Employer Description:Moorland Medical Centre is a GP practice serving approximately 9,500 registered patients located centrally in the market town of Leek, within the district of Staffordshire Moorlands. The area is predominantly rural, characterised by small towns, villages, and proximity to the Peak District.Working Hours :Monday to Friday, 8.30am to 5.00pm with 1 hour lunch.
Occasional Thursday evening and Saturday clinics & ad-hoc clinics which will require cover. Additional hours paid at time and half OR the normal working hours adjusted to accommodate these.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Experience with general public,Calm under pressure,Willing to learn medical terms,Clear, polite telephone manner,Time management,Work to deadlines,Smart, polite, confident,Self - motivated,Flexible....Read more...
An amazing opportunity has arisen for a dedicated Registered Manager - Homecare Service in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives
This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support
As the Registered Manager your key responsibilities include:
Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GP’s
Lead on safeguarding, incidents, complaints, and quality assurance monitoring
Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures
Drive a culture of safe, effective, and person-centred care across the service
Maintain oversight of audits, care standards, and ensure inspection readiness
Monitor service performance, identifying risks and implementing improvements
Ensure robust governance frameworks are embedded
Provide leadership and strategic direction to the wider management team
Report writing including governance and data updates
The following skills and experience would be preferred and beneficial for the role:
Strong working knowledge of CQC regulations, inspections, and quality frameworks
Demonstrated ability to lead large teams and services at scale
Confident in managing safeguarding, complaints, and risk
Strong leadership presence with the ability to influence and develop teams
Commercial awareness and understanding of service growth and sustainability
You should hold an NVQ/QCF Level 5 in Health & Social Care or working towards this + Proven experience as a Registered Manager within Homecare
The successful Registered Manager will receive an excellent salary up to £70,000 per annum DOE. This exciting position is a permanent full time role working Monday to Friday from 8:30am-5:00pm. In return for your hard work and commitment you will receive the following generous benefits:
33 days Annual Leave (Including bank Holidays)
Working with a well-established and hard-working team
DBS Certificate paid for*
Contributory Pension Scheme
Annual Salary Review
Discretionary annual bonus
Comprehensive Induction Programme
Refer a Friend Scheme rewarding up to £500 for every person you refer.
Team Appreciation Days and company events
Reference ID: 7280
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing opportunity has arisen for a dedicated Registered Manager - Homecare Service in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives
This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support
As the Registered Manager your key responsibilities include:
Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GP’s
Lead on safeguarding, incidents, complaints, and quality assurance monitoring
Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures
Drive a culture of safe, effective, and person-centred care across the service
Maintain oversight of audits, care standards, and ensure inspection readiness
Monitor service performance, identifying risks and implementing improvements
Ensure robust governance frameworks are embedded
Provide leadership and strategic direction to the wider management team
Report writing including governance and data updates
The following skills and experience would be preferred and beneficial for the role:
Strong working knowledge of CQC regulations, inspections, and quality frameworks
Demonstrated ability to lead large teams and services at scale
Confident in managing safeguarding, complaints, and risk
Strong leadership presence with the ability to influence and develop teams
Commercial awareness and understanding of service growth and sustainability
You should hold an NVQ/QCF Level 5 in Health & Social Care or working towards this + Proven experience as a Registered Manager within Homecare
The successful Registered Manager will receive an excellent salary up to £70,000 per annum DOE. This exciting position is a permanent full time role working Monday to Friday from 8:30am-5:00pm. In return for your hard work and commitment you will receive the following generous benefits:
33 days Annual Leave (Including bank Holidays)
Working with a well-established and hard-working team
DBS Certificate paid for*
Contributory Pension Scheme
Annual Salary Review
Discretionary annual bonus
Comprehensive Induction Programme
Refer a Friend Scheme rewarding up to £500 for every person you refer.
Team Appreciation Days and company events
Reference ID: 7280
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing opportunity has arisen for a dedicated Registered Manager - Homecare Service in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives
This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support
As the Registered Manager your key responsibilities include:
Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GP’s
Lead on safeguarding, incidents, complaints, and quality assurance monitoring
Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures
Drive a culture of safe, effective, and person-centred care across the service
Maintain oversight of audits, care standards, and ensure inspection readiness
Monitor service performance, identifying risks and implementing improvements
Ensure robust governance frameworks are embedded
Provide leadership and strategic direction to the wider management team
Report writing including governance and data updates
The following skills and experience would be preferred and beneficial for the role:
Strong working knowledge of CQC regulations, inspections, and quality frameworks
Demonstrated ability to lead large teams and services at scale
Confident in managing safeguarding, complaints, and risk
Strong leadership presence with the ability to influence and develop teams
Commercial awareness and understanding of service growth and sustainability
You should hold an NVQ/QCF Level 5 in Health & Social Care or working towards this + Proven experience as a Registered Manager within Homecare
The successful Registered Manager will receive an excellent salary up to £70,000 per annum DOE. This exciting position is a permanent full time role working Monday to Friday from 8:30am-5:00pm. In return for your hard work and commitment you will receive the following generous benefits:
33 days Annual Leave (Including bank Holidays)
Working with a well-established and hard-working team
DBS Certificate paid for*
Contributory Pension Scheme
Annual Salary Review
Discretionary annual bonus
Comprehensive Induction Programme
Refer a Friend Scheme rewarding up to £500 for every person you refer.
Team Appreciation Days and company events
Reference ID: 7280
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing opportunity has arisen for a dedicated Registered Manager - Homecare Service in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives
This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support
As the Registered Manager your key responsibilities include:
Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GP’s
Lead on safeguarding, incidents, complaints, and quality assurance monitoring
Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures
Drive a culture of safe, effective, and person-centred care across the service
Maintain oversight of audits, care standards, and ensure inspection readiness
Monitor service performance, identifying risks and implementing improvements
Ensure robust governance frameworks are embedded
Provide leadership and strategic direction to the wider management team
Report writing including governance and data updates
The following skills and experience would be preferred and beneficial for the role:
Strong working knowledge of CQC regulations, inspections, and quality frameworks
Demonstrated ability to lead large teams and services at scale
Confident in managing safeguarding, complaints, and risk
Strong leadership presence with the ability to influence and develop teams
Commercial awareness and understanding of service growth and sustainability
You should hold an NVQ/QCF Level 5 in Health & Social Care or working towards this + Proven experience as a Registered Manager within Homecare
The successful Registered Manager will receive an excellent salary up to £70,000 per annum DOE. This exciting position is a permanent full time role working Monday to Friday from 8:30am-5:00pm. In return for your hard work and commitment you will receive the following generous benefits:
33 days Annual Leave (Including bank Holidays)
Working with a well-established and hard-working team
DBS Certificate paid for*
Contributory Pension Scheme
Annual Salary Review
Discretionary annual bonus
Comprehensive Induction Programme
Refer a Friend Scheme rewarding up to £500 for every person you refer.
Team Appreciation Days and company events
Reference ID: 7280
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing opportunity has arisen for a dedicated Registered Manager - Homecare Service in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives
This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support
As the Registered Manager your key responsibilities include:
Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GP’s
Lead on safeguarding, incidents, complaints, and quality assurance monitoring
Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures
Drive a culture of safe, effective, and person-centred care across the service
Maintain oversight of audits, care standards, and ensure inspection readiness
Monitor service performance, identifying risks and implementing improvements
Ensure robust governance frameworks are embedded
Provide leadership and strategic direction to the wider management team
Report writing including governance and data updates
The following skills and experience would be preferred and beneficial for the role:
Strong working knowledge of CQC regulations, inspections, and quality frameworks
Demonstrated ability to lead large teams and services at scale
Confident in managing safeguarding, complaints, and risk
Strong leadership presence with the ability to influence and develop teams
Commercial awareness and understanding of service growth and sustainability
You should hold an NVQ/QCF Level 5 in Health & Social Care or working towards this + Proven experience as a Registered Manager within Homecare
The successful Registered Manager will receive an excellent salary up to £70,000 per annum DOE. This exciting position is a permanent full time role working Monday to Friday from 8:30am-5:00pm. In return for your hard work and commitment you will receive the following generous benefits:
33 days Annual Leave (Including bank Holidays)
Working with a well-established and hard-working team
DBS Certificate paid for*
Contributory Pension Scheme
Annual Salary Review
Discretionary annual bonus
Comprehensive Induction Programme
Refer a Friend Scheme rewarding up to £500 for every person you refer.
Team Appreciation Days and company events
Reference ID: 7280
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing opportunity has arisen for a dedicated Registered Manager - Homecare Service in the Central, London area. In this role, you will be responsible for delivering high-quality client care, ensuring efficient service operations, and demonstrating strong organisational skills. This position is ideal for someone who is passionate about making a positive difference in people’s lives
This is a high-quality home care service dedicated to helping individuals live independent and fulfilling lives in the comfort of their own homes. Services include short visits as well as 24-hour complex care and support
As the Registered Manager your key responsibilities include:
Act as the CQC-registered individual for the service, ensuring full compliance with all regulatory requirements
Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GP’s
Lead on safeguarding, incidents, complaints, and quality assurance monitoring
Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures
Drive a culture of safe, effective, and person-centred care across the service
Maintain oversight of audits, care standards, and ensure inspection readiness
Monitor service performance, identifying risks and implementing improvements
Ensure robust governance frameworks are embedded
Provide leadership and strategic direction to the wider management team
Report writing including governance and data updates
The following skills and experience would be preferred and beneficial for the role:
Strong working knowledge of CQC regulations, inspections, and quality frameworks
Demonstrated ability to lead large teams and services at scale
Confident in managing safeguarding, complaints, and risk
Strong leadership presence with the ability to influence and develop teams
Commercial awareness and understanding of service growth and sustainability
You should hold an NVQ/QCF Level 5 in Health & Social Care or working towards this + Proven experience as a Registered Manager within Homecare
The successful Registered Manager will receive an excellent salary up to £70,000 per annum DOE. This exciting position is a permanent full time role working Monday to Friday from 8:30am-5:00pm. In return for your hard work and commitment you will receive the following generous benefits:
33 days Annual Leave (Including bank Holidays)
Working with a well-established and hard-working team
DBS Certificate paid for*
Contributory Pension Scheme
Annual Salary Review
Discretionary annual bonus
Comprehensive Induction Programme
Refer a Friend Scheme rewarding up to £500 for every person you refer.
Team Appreciation Days and company events
Reference ID: 7280
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
To undertake a development programme leading to a National Vocational Qualification in Housing and Property Management Level 3 as part of an apprenticeship and to actively participate in their own development plan agreed with their line manager and NVQ assessor
Provide an efficient and effective Business Support service to the Tenant Relationships Team
Take ownership of enquiries, and to communicate effectively with customers, colleagues and internal/external personnel
To support team administrative activities
To ensure accurate record keeping using IT systems
To follow instructions and procedures within the Housing Service
To demonstrate a positive, enthusiastic, committed and flexible attitude towards work, team members, colleagues and other persons
Recognising the importance and benefits of effective team working
Work alongside experienced Business Support, Housing professionals whilst learning all aspects of the Business Administration
To become part of an efficient housing team, and to provide business support in line with ‘best practice’ ensuring compliance to relevant policies
To gain an understanding of all aspects of the housing service
Training:
The training will be online via The Apprentice Accademy studying Housing and Property Management Level 3
Training Outcome:
A future in our Housing Team within a variety of roles
Employer Description:Welcome from our Chief Executive Thank you for your interest in working for Stroud District Council. It’s a great place to work. We are a friendly, welcoming team, passionate about the work that we do to make a positive difference for the communities we serve. We place our communities at the heart of everything we do, and work to continuously improve the services we provide for our residents, tenants and businesses. We care about each other too, and are known for our positive approach to flexible working, our family-friendly policies, and our commitment to the health and wellbeing of our staff and to equality, diversity and inclusion. To find out more please look at the Jobs & Careers pages on the website.Working Hours :Monday - Friday, 9.00am - 5.00pm
Occasional work with communities outside of normal office hours, including weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients.
Taking telephone queries and booking of appointments.
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging a variety of information into patient records using a purpose-built clinical system.
Provide a confidential, efficient, timely and accurate administration service.
Using Excel and Word to perform specific tasks set by the Operations Manager.
Scanning incoming correspondence into patients’ electronic records via the clinical system.
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role.
Sorting incoming post.
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager.
Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments' system (training will be provided).
Dealing with patients face-to-face in a professional manner.
Calling patients.
Contacting patients by e-mail/letter.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship could lead to:
Full time employment.
Level 4 Associate Project Manager Apprenticeship.
Employer Description:We have 3 male doctors and 3 female doctors. Of the male doctors, 1 is full-time and 2 are part-time. Our female doctors are also part-time. We also from time to time have a medical student attached to the practice.
We have 2 female Practice Nurses, who offer a full range of services including health promotion, blood pressure management, immunisations, cervical smears and chronic disease clinics such as asthma, diabetes and heart disease. We also employ a Practice Assistant to help our Practice Nurses with procedures such as taking blood samples.
We have a Practice Pharmacist, 1 Secretary, 9 Receptionists, a Practice Manager and a Deputy Manager. We also have other members of the Health Care Team who visit from time to time including District Nurses, Health Visitors, Community Midwives, Community Psychiatric Nurses, Counsellors, Well-being facilitators, Dementia nurses and pathway advisory services. We provide a full range of medical services including maternity care, contraceptive services child health surveillance and minor surgery services. The nurse also runs Diabetic, Asthma, Coronary Heart Disease and COPD clinics
The surgery is within NHS Tees Valley Clinical Commissioning Group (CCG).Working Hours :Monday - Friday: Shifts between the hours of 7:15am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This role is ideal for someone with strong administrative skills, excellent communication, confidence with computers, and a full UK driving licence with access to their own car.
You will gain real experience, professional development, and the opportunity to make a meaningful impact on people’s lives.
The Care Coordinator Apprentice will support the smooth and efficient running of our domiciliary care service. This role combines administrative responsibilities with occasional field-based duties, giving the apprentice a well-rounded understanding of care coordination, client management, and operational delivery. Working closely with the Registered Manager and wider team, the apprentice will help ensure that clients receive safe, high-quality, person-centred care.
The apprentice will gain hands-on experience in scheduling, communication, compliance, and client assessments while developing strong organisational and leadership skills. This is an excellent opportunity for someone who is confident with computers, has strong communication abilities, and holds a full UK driving licence with access to their own car.
Duties the Care Coordinator Apprentice Will Undertake:
Rostering & Scheduling: Assisting with the creation and maintenance of staff rotas, ensuring all client visits are covered efficiently and safely
Client Assessments & Reviews: Supporting senior staff during home visits to complete assessments, care plan reviews, and risk evaluations, while also being able to carry out these responsibilities independently when required
Liaison with Social Workers & External Professionals: Liaising with social workers, district nurses, occupational therapists, and other professionals to ensure coordinated, person‑centred care
Emergency Field Support: Providing occasional hands‑on support to clients during emergencies or staff shortages (full training provided)
Office Administration: Managing documentation, updating digital care records, filing, scanning, and supporting general office operations
Communication & Customer Service: Acting as a point of contact for clients, families, and care staff, ensuring clear, professional communication always
Care Planning Support: Assisting with the preparation, updating, and monitoring of care plans to ensure they reflect clients’ needs accurately
Compliance & Quality Assurance: Supporting audits, ensuring documentation is accurate, and helping maintain CQC compliance standards
Technology & Systems Use: Using care management software and Microsoft Office to manage information effectively
Staff Coordination: Liaising with care workers regarding schedules, changes, supervisions, client updates, and service requirements
Client Relationship Management: Building positive relationships with clients and families, addressing concerns promptly, and ensuring a high standard of service
Data Entry & Reporting: Recording information accurately, preparing basic reports, and supporting management with data collection
Team Collaboration: Working closely with the Registered Manager, Care Supervisor, and wider team to deliver a high‑quality service
General Operational Support: Assisting with recruitment tasks, training coordination, and other operational activities as required
Training:Business Administrator Level 3.
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into a permanent Care Coordinator position within the company. With experience, apprentices can further develop into roles such as Senior Care Coordinator, Care Supervisor, or Deputy Manager, depending on performance and business needs. The company is committed to supporting ongoing professional development, additional training, and career progression for motivated individuals.Employer Description:We are a dedicated domiciliary care provider committed to delivering high-quality, person-centred support to individuals living in their own homes. Our services are built on compassion, reliability, and respect, ensuring that every client receives the care they need to live safely and independently.
Our team consists of skilled care professionals and support staff who work together to provide a seamless and responsive service. We pride ourselves on maintaining strong relationships with clients, families, and the wider community, and we continuously strive to improve the quality of care we deliver.
As an organisation, we value professional development and offer ongoing training, support, and opportunities for career progression. We are committed to creating a positive working environment where staff feel supported, appreciated, and empowered to make a meaningful difference in people’s lives.Working Hours :Monday to Friday, 9:00am - 5:00pm (30-minute break)Skills: Communication skills,Organisation skills,Team working,IT & Digital skills,Word & Excel skills,Time management skills,Reliable & Professional,Caring & Supportive....Read more...
JOB DESCRIPTION
Job Title: Territory Sales Representative- Home Centers
Department: Rust-Oleum Sales Support
Reports To: Zone Manager
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Rust-Oleum provides what you need to succeed - Paid training, a company car, car insurance and travel reimbursement, cell phone and laptop. This position is also eligible for bonuses. To thrive, you must be self-motivated and show up every day ready to meet and teach customers and Big Box Home Centers associates about our best-in-class products. Must reside in or around Tampa, FL.
*Great Opportunity for Recent College Grad with Retail Experience looking for Career Potential.
JOB PURPOSE:
The Territory Sales Representative is responsible for selling company products to Home Centers retailors in assigned region of Tampa, FL. Builds and maintains relationships with retail partners in order to sell company products to end-users.
RESPONSIBILITIES:
Sells company products through building and maintaining relationships with retail partner- Home Centers.
Creates awareness and demand for company products.
Addresses product and brand specific questions from consumers and store staff.
Showcases and promotes products through in-store demonstrations, district events, and contractor events.
Provides store assistance with handling customer issues, including providing store management guidance with resolution.
Ensures proper promotional placement, adequate POP, proper inventory levels, and effective down stocking
Trains retail staff on new and existing company products.
Maintains and repairs merchandising displays and sets shelving according to provided planograms.
Performs other duties as assigned in the interest of Rust-Oleum.
QUALIFICATIONS:
Bachelor's degree or equivalent experience
Entry level to 2 years of experience with a basic knowledge of retail merchandising, product promotions, and product demonstrations.
Ability to build relationships with a variety of people and communicate in a style that is friendly, relatable, and persuasive.
Able to apply company policies and procedures to resolve routine issues.
Able to follow standard instructions, practices and procedures in analyzing situations or data
Strong organizational ability, attention to detail and follow-up skills
Strong time management skills to ensure all assigned locations are visited.
Ability to work independently and without immediate supervision
Ability to stand for extended periods of time. Able to handle products as appropriate for demonstration purposes.
Salary range is $55,000. - $65,000. bonus eligible
From big benefits to small, we take care of our associates! Rust-Oleum offers 9.5 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases. Associates are 100% vested in the RPM Pension plan after completing five years of service. We also offer a 401(k) plan after three months of employment.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
