Being involved in creating and delivering creative marketing campaigns
Helping to manage our clients' social media accounts and creating engaging posts across different platforms
Designing graphics and visual assets to bring posts and campaigns to life (using tools such as Canva)
Visiting clients on-site to capture engaging content, getting hands-on with professional kit like DSLR cameras, DJI Osmo Pocket 4's and DJI drones
Editing the video and photo content you've captured to be applied across a range of different platforms & uses
Supporting our paid advertising on Google and Meta, learning how campaigns are built and tracked
Learning to interpret campaign data and identify ways that we can do even better for our clients
Getting to grips with Search Engine Optimisation (SEO) and using industry tools like Semrush to help our clients get found online
Supporting website updates and picking up the foundations of website development
Keeping an eye on the latest digital marketing trends and sharing your ideas with the team to ensure that we are at the forefront of industry happenings
Helping to proactively look after our clients and support their day-to-day marketing needs
Pitching in on whatever the day throws at us, since no two days look the same in a small agency
Training:
Training will take place at our studio in Poringland, Norwich, during working hours
The Level 3 Multi-Channel Marketer apprenticeship is delivered by Cambridge Marketing College through structured online learning, including tutor-led webinars, online classes and a digital learning platform with study resources and progress tracking
The apprentice will spend a minimum of 6 hours of their working week on off-the-job training. As all learning is delivered online, there is no need to travel to a college
Alongside the formal apprenticeship, we proactively encourage and support further training and development throughout your career with us
Training Outcome:
On successful completion of the apprenticeship, our goal is to develop you into a fully fledged Marketing Executive, taking on more responsibility and ownership of client work as your skills grow
From there, we want to keep investing in you and progress you up the ranks as the agency grows. We're not looking for someone for the short term. We want to find the right person to invest in for the long term, and to support their continued growth and career development with us
Employer Description:Our clients' success is our business. For us that's a commitment, not a tagline.
Pollard Media is a full-service marketing agency based in Norwich, Norfolk, and is a Google and Meta Partner. We're not a big, faceless agency, and that's exactly why our clients choose us. We work with a select number of businesses so we can stay fully invested in every one.
We deliver bespoke strategy, sharp creative execution, and a team that operates like part of the client's business rather than another supplier. We believe marketing should be clear, honest and effective. No jargon, no smoke and mirrors, no set-it-and-forget-it campaigns. Just thoughtful work that actually moves the needle.
We started as a side hustle in 2019 and grew into a full-service agency by doing things differently. We listened, we showed up, we treated every client's business like it was our own. That approach hasn't changed. If anything, it's become more central to who we are.
Our team is close-knit by design, and we believe in fairness. Through our Single Sector Area Promise, we work with only one business per sector in each area, so we never work with a client's direct competitor. When we're in a client's corner, we're fully in it.
We bring that same commitment to the people we hire. As an apprentice with us, you'll be right at the heart of delivering that success for our clients, doing real, varied work across strategy, social media, Google Ads, SEO, websites and content. And just as we invest in our clients, we'll invest in you, backing you to learn, grow and build a long-term career with us.Working Hours :Monday - Friday, 9.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
A standout CRM & Retention Manager opportunity for a lifecycle marketing specialist ready to own retention as a genuine revenue channel, not just execute campaigns.A female-founded, purpose-driven intimates brand is hiring a CRM & Retention Manager to take full ownership of retention and lifecycle marketing as a core commercial channel. This is a scaling, mission-led ecommerce business that is redefining everyday intimate essentials for a new generation — combining a bold brand narrative with a real commitment to reducing the environmental footprint of everyday garments. The CRM & Retention Manager will sit at the heart of the customer experience, with direct accountability for lifetime value, repeat purchase rate and retention performance.This is a role with real autonomy and progression on offer. It is ideal for someone who has already run CRM end-to-end and is now looking for greater ownership, commercial impact and a clear path to grow within a fast-moving team.The Role at a GlanceReporting to the Ecommerce Director, you will own the CRM channel from strategy through to execution and reporting. You will treat email, SMS and loyalty as owned revenue channels in their own right, building the lifecycle journeys, segmentation and testing roadmap that drive measurable, incremental growth.What You'll OwnThe CRM channel as a core revenue driver, with accountability for retention, LTV and repeat purchase rateEnd-to-end lifecycle journeys (welcome, post-purchase, winback, replenishment, browse abandon) underpinned by a clear testing roadmapAdvanced segmentation and personalisation, ensuring the right message reaches the right customer at the right momentThe campaign calendar across email and SMS, aligned to trading moments and product launchesList growth strategy, including on-site opt-in optimisation, acquisition flows and subscriber healthEmail deliverability end-to-end: sender reputation, list hygiene, suppression management and inbox placementSMS as a first-class owned channel with its own strategy, automation flows and performance targetsThe loyalty programme strategy, including points, VIP tiers, referral mechanics and re-engagementThe CRM and martech stack, from platform evaluation through to implementation oversight and optimisationCohort analysis, LTV modelling and CRM dashboards that translate data into actionable growth opportunitiesRelationships with external agencies, freelancers and platform vendors, owning scope, briefing and QAWhat You'll BringA strong foundation in CRM and lifecycle marketing, with proven experience owning CRM as a revenue channel rather than simply running campaignsHands-on experience with email and SMS platforms such as KlaviyoA solid grasp of email deliverability best practice and list health managementA track record of growing a CRM subscriber base, not just maintaining oneConfidence working with data — comfortable with cohort analysis, LTV modelling and building reports that shape strategic decisionsFamiliarity with martech evaluation and platform management; you know what good looks like and can advocate for the right stackExperience managing loyalty and retention programmesA commercial mindset focused on measurable growth, plus the drive to take ownership in a small, fast-paced teamWork PermissionsYou must have the right to work in the United Kingdom. [Placeholder — sponsorship status was not specified in the brief. Please confirm whether visa sponsorship is available so this section can be finalised.]Benefits & Perks25 days' holiday plus bank holidaysPension with 4% employer contributionPrivate medical insurance with Bupa Select, plus life insuranceSalary sacrifice dental insuranceQuarterly product allowance and monthly team lunchesTraining, development and personal enrichment opportunities, plus volunteering daysHybrid working (three days in the London office)Why This Is a Career Worth BuildingRetention and lifecycle marketing have moved from a back-office function to one of the most commercially valuable disciplines in modern ecommerce. As acquisition costs climb, brands that retain and grow their existing customers win — and the professionals who can prove that impact are in high demand. This CRM & Retention Manager role offers genuine channel ownership, board-level visibility of your numbers, and the chance to shape retention strategy for a brand with a clear sense of purpose. For an ambitious lifecycle marketer, it is a platform to grow into senior CRM and retention leadership.This CRM & Retention Manager opportunity in London is brought to you by The Opportunity Hub UK — connecting talented professionals with career-defining roles.....Read more...
