The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Team working....Read more...
The IT Technician is an entry-level IT support role focused on delivering excellent customer service, maintaining user devices and systems, supporting IT projects, and helping Grace Eyre staff make effective use of technology across the organisation.
To assist the IT Manager and IT Infrastructure Manager with all aspects of the IT systems utilised by Grace Eyre.
To answer the IT Helpdesk phone line and to monitor the IT Helpdesk email account.
To visit Grace Eyre locations around Sussex to provide IT Support when remote support is not possible or viable.
To provide basic training on systems that Grace Eyre uses to other non-technical members of the organisation.
To provide input and collaborate on IT Projects with the other members of the IT department.
To proactively undertake training where applicable to improve ability to support relevant IT systems utilised by Grace Eyre.
To assist in the repair and configuration of IT related hardware such as Laptops, Desktop PC’s and Smartphones.
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
Your training will include gaining a Level 3 IT qualification. Training schedule has yet to be agreed.
Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:At Grace Eyre, we provide high-quality support at home and in the community, inspiring and educational activities, help with training, employment and independent travel, and access to good quality housing for people with a learning disability and/or autistic people.
We specialise in creating bespoke, person-centred supported living services. We work in close partnership with commissioners, families and the person in need of support to design a support package that reflects individual goals and preferences.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Motivated,Can do attitude,Tech Savvy,Hardware and Software,Passion for IT,Troubleshooting,Willingness to learn....Read more...
Responsibilities and tasks will include:
Providing hands-on support for Windows 11 IT systems, including: issuing and tracking hardware, assisting users with initial logins and system setup, troubleshooting configuration or cabling issues, and installing port replicators for new laptops
Providing hands-on support for hardware changes, including setting up and configuring user devices such as desktops, laptops, and peripherals
Safely disconnecting, relocating and storing existing equipment and cabling in line with electrical safety and manual handling guidelines, ensuring all connections are secure and neatly arranged to meet safety standards
Provision of support for any reasonable software changes
Performance of routine maintenance tasks such as updates, backups, and system checks
Assistance in diagnosing and resolving simple hardware and software issues
Assisting with IT asset management and inventory tracking
Responsibility for care, operation and daily checks on company-assigned vehicle i.a.w. policy
Responding to basic IT support requests via email, ticketing systems, or in person
Escalating more complex or unresolved customer issues to the Team Leader, when required
At all times providing excellent customer service on client site, following documented procedures and support guidelines
Following all onsite security and health and safety protocols
Training:Apprenticeships include time away from work for specialist training as well as daily on-the-job training. Face-to-face training will take place with our partner apprenticeship provider- PETA Training & Consultancy Ltd, Cosham, Portsmouth.Training Outcome:Successful completion of the apprenticeship may lead to roles such as:
Associate IT Technician (SFIA Level 2)
Service Desk Analyst
Desktop Support Engineer
Employer Description:ALTAEDGE helps the Ministry of Defence and other security organisations solve complex problems with practical and strategic expertise. It works closely with clients to deliver clear, effective solutions. The company manages capability projects to ensure they meet organisational goals and deliver results. With experience across the Navy, Army, and RAF, ALTAEDGE supports digital change and ongoing capability development.Working Hours :Monday to Friday 7.30am to 4.30pm.
You may be required to work overtime/additional hours when authorised and as necessitated by the needs of the business.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience....Read more...
