Deployment Engineer / IT Support Analyst – Birmingham OR London X2
9-week initial contract (5 days onsite per week in either central Brum OR London).
Inside IR35 – £270 – £290 per day (all inclusive) which may be subject to change depending on applicable legislation or solution through which services are performed.
Deployment Engineer required to work for a leading client in the London or Birmingham area. You are coming on board for an initial 9-week project to provide general IT Support as well as laptop/desktop swaps and reducing data on C drives to allow for a Windows 11 upgrade.
Key skills,
Proven experience working as a Deployment Engineer/IT Support Analyst working on project work in fast-paced environments
Skilled in laptop/desktop installation and setup of general IT hardwar
Strong track record of providing hands-on IT support and resolving user issues
Knowledge of HP, Lenovo, Apple hardware (laptops, iPhones, iPads), office telephony, and WiFi
Configuring Firmware/BIOS according to standard
Operating System tasks (installing, updating, remediating Microsoft Windows)
End point software management (installing, updating, remediating Microsoft Office)
Excellent verbal and written communication skills, with a user-focused approach
Confident engaging with stakeholders and ensuring a smooth support experience
Interested!?! Please send your up to date CV to Dean Parkes at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy.
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2nd Line IT Support Engineer
2nd Line IT Support Engineer – Social Messaging Platform – Horsham, West Sussex
(Tech stack: 2nd Line IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange, Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management, 2nd Line IT Support Engineer)
In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets.
A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the Microsoft / Windows technology stack. You will be joining a collaborative IT team supporting a Windows-based environment and providing support across a range of user devices including PCs, laptops and mobile phones. You will be the go-to person for escalated support queries and play a vital role in ensuring end users remain productive and satisfied with the IT service provided.
Successful 2nd Line IT Support Engineer (Windows) candidates should be able to demonstrate strong knowledge of some or all of the following (training will be provided into any technologies you do not have exposure to): Windows 10/11, Office 365, Active Directory, basic Azure admin, Microsoft Endpoint Manager/Intune, Exchange Online and general desktop / laptop troubleshooting. Experience with mobile device support (iOS/Android), ticketing systems and remote access tools is highly desirable. ITIL foundation knowledge would be a bonus but is not essential.
All 2nd Line IT Support Engineer (Windows) positions come with the following benefits:
Stock worth £15,000. The stock would be in their parent company (a multi-billion dollar company). You would be able to sell up to a third of your stock per year which would therefore be worth £5,000 per year to you.
30 days holiday (plus 8 UK Bank Holidays).
Flexible working hours
An early finish on Fridays that fall in the months of June, July and August.
£4,000 training allowance including attendance of Microsoft events and conferences.
4 days a month innovative time.
Free gym membership including yoga sessions.
Summer BBQs.
Birthday bonus package – including time off work on your birthday, dinner at a top restaurant or a paid day trip to a European destination.
Location: Horsham, West Sussex, UK. Please note you will be expected travel to various offices hence you will require a valid driver’s licence.
Salary: £30,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
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Job Title: Field Services EngineerBased at: Worthing /SussexPackage:Starting £28,000 to £31,250 plus company car and mobile phone Job Summary Reporting directly to our Service Manager, the Field Services Engineer will join the Customer Operations Team as part of a team focused on delivering onsite technical resource for my clients educational institutions. You will be assigned a portfolio of approximately 15 schools and scheduled to visit 3 schools a day where you will provide both proactive and reactive technical support and consultancy. As the primary point of contact between the school and my client you will be expected to build strong relationships with the school Bursars and Heads. Being part of the Customer Operations Team, you will be periodically redeployed back at the clients main office to assist our remote support team. While we will expect you to be able to work autonomously, you will be part of a team of roughly 15 Field Engineers and 4 Remote Technicians. Utilising unified communications, you will always have the ability to collaborate with your peers on issues ensuring the best grade of service to our valued customers. Technical Skills
Network Troubleshooting (Hardware & Topology, TCP/IP)Understanding of Client/Server ApplicationsDesktop OS Installations & configurationHardware troubleshooting
Excellent understanding of desktop environments, including support for Microsoft Windows and Google Chrome OSMicrosoft Office 2013 to 365 (especially Outlook)Administration of Windows Server 2016 (especially Active Directory and Group Policy)Configuring and installing routers & firewallsExposure to ESS-SIMS beneficial
Attitude
Mature and professional attitude towards working in a sensitive educational environmentAbility to work both within a team and be self-motivated Logical approach to challengesAble to manage multiple tasks effectively and deliver within specified time framesHighly technical but customer focusedMust be presentable and personable
Due to the nature of this role the successful applicant will need a full UK driver’s license will be required complete a DBS check. To apply for this role or for more information and an initial telephone interview please send your CV to soniab@justit.co.uk or contact me directly 0207 426 9844
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Your efforts will help ensure the smooth operation of computer systems and the delivery of high-quality support services to our customers. A strong passion for technology and a commitment to excellence are essential for success in this role.
As a Junior Engineer / Level 3 ICT Apprentice your main roles and responsibilities will include:
Conduct comprehensive tests on incoming hardware to identify any defects or issues
Troubleshoot and repair hardware problems to ensure all equipment operates to specification
Audit incoming purchase orders to verify that received items match specifications and meet quality standards
Maintain accurate records of tests, repairs, and audits
Document equipment status, including issues and resolutions
Diagnose and repair customer devices, including servers, workstations, desktops, laptops, and peripherals
Perform thorough troubleshooting to identify root causes of technical issues and implement appropriate solutions
Handle returns efficiently, ensuring prompt resolution and customer satisfaction
Provide 3rd line technical support, serving as an escalation point for unresolved issues from lower support tiers
Install, configure, and maintain computer systems and software as needed
Collaborate with technicians and support teams to resolve technical problems
Document all repair and support activities accurately in the ticketing system
Keep abreast of new technologies and best practices in computer repair and technical support
Maintain a clean and organised workspace, adhering to safety protocols and procedures
Handle and dispose of electronic waste in an environmentally responsible manner
Completing checklists and reporting issues to the inbound Manager
Feedback and update the PRO process, keeping all parties informed
Training Outcome:
Potential of a full-time position on completion of the apprenticeship
Employer Description:1st Technologies was formed in 1997 and is a global and leading UK distributor of refurbished IT equipment, serving domestic UK, European, and worldwide export markets. Dealing with Dell, HPE, Supermicro, and other major brand manufacturers, 1st Technologies specialises in servers, workstations, and networking devices, as well as supplying high-quality refurbished desktop PCs, laptops, and components, whilst being at the forefront of pushing advanced technology solutions to extend the lifecycle of IT assets. This is a perfect time to join the team as they continue to expand.Working Hours :Monday - Friday, 08:30 - 17:00Skills: Attention to detail,Organisation skills,First class customer service,Ability to work independently,Time management skills....Read more...
Role Climate17 are working alongside well-established, UK-based, asset management firm who specialise in the entire project lifecycle, from origination through to operations of renewable energy and power gen assets. The BESS Field Service Engineer will perform planned and preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. Responsibilities Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance worksPerform system software and firmware upgradesMonitor operation performance monitoring and data assessmentProvide phone support and remote diagnostics to customersTroubleshoot equipment located at BESS sitesManage spare partsResponsible for safety work complying with local safety regulations and safety standardsConduct risk assessment and implement safety measuresKeep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service tripsAssist the in-house system engineering group in product development and/or project workProvide suggestions based on field experience, to improve the products Requirements: Qualification in an electrical/ electro-mechanical disciplineECS Gold Card - EssentialPrevious electrical or multi skilled maintenance experienceBasic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)Qualification of working on Site safelyThis role involves travelling to different sites. Overnight stay or international travel may be requiredWorking experience with BESS - preferredWorking knowledge of HV/LV power electronics including inverters / converters / Transformers - preferredPrevious HVAC training and F-Gas qualification - preferredStrong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols - preferredC&G2391-5 Test & Inspect or equivalent - preferredFamiliar with BS7671 - preferredHV authorised person - preferred Location: Field based, Southeast England (East London, Essex, Kent) About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.....Read more...
Role Climate17 are working alongside well-established, UK-based, asset management firm who specialise in the entire project lifecycle, from origination through to operations of renewable energy and power gen assets. The BESS Field Service Engineer will perform planned and preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on energy storage units at various BESS sites. Responsibilities Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance worksPerform system software and firmware upgradesMonitor operation performance monitoring and data assessmentProvide phone support and remote diagnostics to customersTroubleshoot equipment located at BESS sitesManage spare partsResponsible for safety work complying with local safety regulations and safety standardsConduct risk assessment and implement safety measuresKeep up to date with any administrative duties such as timesheets, daily vehicle checks and providing daily job logs describing issues and actions taken during service tripsAssist the in-house system engineering group in product development and/or project workProvide suggestions based on field experience, to improve the products Requirements: Qualification in an electrical/ electro-mechanical disciplineECS Gold Card - EssentialPrevious electrical or multi skilled maintenance experienceBasic IT skills (Word Processing, Outlook, Excel, IP and software for troubleshooting)Qualification of working on Site safelyThis role involves travelling to different sites. Overnight stay or international travel may be requiredWorking experience with BESS - preferredWorking knowledge of HV/LV power electronics including inverters / converters / Transformers - preferredPrevious HVAC training and F-Gas qualification - preferredStrong understanding of IT related subjects, CMD, remote desktop connections, networking (subnet, VLANs, static IP/DHCP), MODBUS/TCP protocols - preferredC&G2391-5 Test & Inspect or equivalent - preferredFamiliar with BS7671 - preferredHV authorised person - preferred Location: Field based, Sheffield region (within 1 hour of) About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.....Read more...
To provide exceptional first line support for staff and students, and escalate to 2nd line as and when required
To monitor the Trust helpdesk and respond to phone calls with outstanding customer service and communication
Ensuring requests are dealt with quickly and efficiently, while prioritising tasks
Changing staff and student passwords on various Trust systems when requested
Assisting staff and students with simple user login issues
To provide simple printer maintenance such as paper jams and toner changes
To deal with classroom A/V issues, including projector and sound problems
To assist with the maintenance of the ICT Inventory, making changes when necessary
Manage the updating and configuration of the Trust’s iPads using Mobile Device Management & Apple School Manager services
Manage the updating and configuration of the Trust’s Chromebooks through Google G Suite
Support the reimaging and configuration of desktop machines, laptops, iMacs & MacBook Pro’s
To assist staff and students with simple software support
To assist staff with the setting up of ICT equipment when required
To assist with setting up on laptops/computers for controlled condition lessons and exams
Make simple updates to the Trust Academy’s websites
To assist with the monitoring of the Trust’s Internet filtering system
To support staff with the creation of classroom resources when required
To carry out and maintain DSE assessments for staff when required
Keep up to date with technological developments in education
Deal with CCTV queries when requested in a confidential manner
To implement and promote the TMET policies and procedures relating to all areas of employment and service delivery
To work in a confidential manner when handling data
Maintain high professional standards of conduct, attendance and punctuality
To be willing to assist the IT team with any other reasonable duties when required
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There is a full-time role available at the end of the apprenticeship, along with an opportunity to progress to a higher level of study, such as Network Engineer Level 4
Employer Description:The Mead Educational Trust (TMET) was formed in 2014 out of the moral imperative for an outstanding secondary school in Leicester to support a struggling primary feeder school. Today that primary school is one of the top performing in the country and TMET is an established, well-respected multi academy trust, with a growing family of 13 schools in Leicestershire. Our Trust comprises eight primary, five secondary and one special school.
TMET exists to make a positive difference to the life chances of children and young people and to our wider community.
At the heart of all we do is a commitment to provide our pupils access to a world-class education, our schools with excellent school-to-school support, and our staff with high quality professional development.
We value cross phase work and have deliberately recruited a mix of primary and secondary schools into the Trust. All our schools have common values and core operational systems, applied locally with adaptations for individual contexts and needs.
The Mead Institute of Professional Learning is the training hub for all our staff, and offers teacher training, professional qualifications (NPQs) and other CPD for teachers and support staff. It encompasses the Leicester and Leicestershire SCITT and the Leicester and Leicestershire Teaching School Hub.
At the helm of our Trust is a group of carefully chosen trustees, leaders of education and key leaders within both the wider and business community. These conscientiously selected guardians of our Trust, supported by our core central team and effective business management systems, ensure that we keep exceptional education provision at our core.
Our trustees, staff and pupils all work together to make a positive difference.Working Hours :Monday- Thursday
8.00am- 4.00pm
Friday
8.00am- 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
