Reporting to: Office Manager:
Key Responsibilities:
Handling customer enquiries via phone and email
Building strong relationships with customers
Communicate with customers regarding deliveries, exchanges & collection queries
Processing bookings and orders accurately on internal systems
Providing excellent customer service at every touchpoint
Completing weighbridge tickets
Taking payments
Despatch and debrief of drivers
Working alongside Transport Team to provide customer job updates
Training:
In-house training, plus the candidate will follow a Level 3 Apprenticeship programme and study towards a Level 3 in Business Administration
This training will be structured and delivered by Cheshire College – South & West
If the candidate does not hold GCSE grades A*–C (9–4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Potential to move into a Transport Planning role with the opportunity to complete a further apprenticeship with the RHA (Road Haulage Association) and gain Transport Manager Certificate of Professional Competence if desired
Employer Description:Established in 1992, Nick Brookes Recycling is a fast paced, family-run recycling business known for quality service at competitive pricing. At Nick Brookes, we make waste management simple, reliable, and stress‑free. Whether you need a skip for a home project, quality aggregates for building work, or a team you can trust for demolition, we’re here to help with a friendly, down‑to‑earth service. We’re proud to support our local community with quick deliveries, fair prices, and a team that genuinely cares about doing a good job. From small DIY jobs to large commercial projects, we work hard to keep everything running smoothly so you can focus on what matters. With Nick Brookes, you’re not just getting a service — you’re getting a team that’s easy to work with and always happy to lend a hand. Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
We are looking for a reliable and organised Accounts / Office Assistant to join our busy office team in Acton. This is a varied role supporting both the accounts department and general office administration.
The successful candidate will help with day-to-day office tasks including answering phones, managing emails, filing paperwork, updating spreadsheets, data entry, raising invoices, and supporting the accounts team with payment records and invoice queries. They will also help keep records accurate and ensure the office runs smoothly.
Day-Day Responsibilities:
Carry out general office administration including filing, scanning, copying, and managing emails
Enter and update information accurately onto internal systems and spreadsheets
Raise invoices and support the accounts team with payment records and invoice queries
Assist with bookkeeping tasks, supplier invoices, and maintaining accurate financial records
Produce reports and spreadsheets to support the accounts team and management
Learn how to use accounting software and other office systems confidently
Support the preparation of management information and performance reports
Help maintain organised records and ensure all paperwork is accurate and up to date
Communicate professionally with customers, suppliers, and colleagues over the phone and by email
Assist with general office tasks to support the wider team on a day-to-day basis
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents
As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them
Upon completion of this 12 month Apprenticeship, you will have obtained your Accounts or Finance Assistant Level 2 Apprenticeship
Training Outcome:
There is a possibility of being offered a full time role after successful completion of the apprenticeship
Employer Description:Quattro (UK) Ltd is a progressive organisation, providing a truly sustainable service to London and the Home Counties. With an enviable client list in the construction industry, including groundworkers, local authorities, demolition contractors, refurb and utility companies, it is our guarantee that you can rely on Quattro for quality, safe performance.Working Hours :Monday- Friday
9am- 5pmSkills: Administrative Skills,Attention to Detail,IT Skills,Organisational Skills,....Read more...
Carrying out of welding of items within the workshop in accordance with Kilnbridge welding procedures
Assist welders in setting up and preparing weld surfaces, equipment, and materials as needed
Cut and grind metal pieces to fit properly and remove any impurities
Clean and maintain welding equipment and tools daily
Move materials and equipment to job sites as directed by lead welders
Learn and follow safety guidelines and procedures at all times while performing welding tasks
Collaborate with other team members to complete projects on time and to performance expectations
Attend mandatory safety meetings and training sessions
Be a team player, ensuring yourself and everyone around you are working safely and producing high quality work in a timely manner
Ensure that all instructions are carried out in a professional manner, in accordance with the Company policies, safe systems of work, factory production control and fabrication tolerance criteria
Ensure all equipment is maintained and kept in good working condition
Carry out morning checks on your work area and all equipment to ensure it is safe to begin work
Ensures that work areas are clean and orderly
Ensure that all measuring equipment is kept in calibration
Training:Welder Level 2 Apprenticeship Standard:
The apprenticeship will take place at our workshop with the apprentice attending Northampton College one day a week
The apprenticeship will last for 18 months
Training Outcome:
To progress from an apprentice to a fully qualified welder/ fabricator
Employer Description:Kilnbridge has a hard-earned reputation for delivering construction and civil engineering projects – particularly those with difficult or unusual challenges to resolve.
Founded in 1991 by our Chairman and Founder, Dermot McDermott as a general building and civil engineering contractor, we initially undertook builders’ work packages across the Canary Wharf development and southeast London. We quickly developed into a multi-disciplinary, national engineering and construction business that currently employs more than 1,000 people.
Today, Kilnbridge offers expertise in Building & Civil Engineering, Concrete Cutting and Controlled Demolition, Fire Protection and Waste Management.
These key service areas are supported by our in-house capabilities in Engineering & Design, Fabrication (K FAB) and Plant and construction equipment (K PLANT).
Working collaboratively with clients in a wide range of industry sectors, we capitalise fully on our teams’ in-depth knowledge, experience and skills to realise their vision.
Our diverse and highly talented workforce delivers outstanding and often award-winning bespoke solutions through innovation, courage and determination.
Kilnbridge proactively embraces equality, diversity and inclusion throughout the business, and has an industry leading safety culture. In March 2021 we became an employee-owned business, with the aim of safeguarding our future for the benefit of
everyone who works here.Working Hours :Monday - Friday, 7.30am - 4.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Team working,Initiative....Read more...