Maitain a polite, positive, and professional attitude when dealing with customers
Assist in responding to customer enquiries through phone, email and online systems
Support the team in ensuring customers receive timely updates on their shipments
Acknowledge and record customer feedback or concerns for senior staff to review
Learn how to process customer orders and input data accurately into internal systems
Under supervision assist in arranging customer collections and deliveries
Support the team in keeping customer portals and records up to date
Help gather PODs and other documentation required by customers
Develop an understanding of Rhenus products, services, and basic logistics processes
Gain introductory knowledge of customs requirements, documentation, and broker processes
Shadow experienced team member to learn how to handle customer accounts and enquiries
Participate in training to build confidence in problem-solving and communication
Work closely with colleagues across departments to support smooth operations
Share any delays, issues, or unusual customer requests with supervisors promptly
Contribute to a positive team environment and assist others when tasks are complete
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Upon successful completion of the apprenticeship, we will be looking at future development opportunities for them
Employer Description:Rhenus Logistics are one of the largest freight forwarding companies, offering high-quality, cost-effective freight logistics solutions for exporters and importers. With 75 years of proven performance, a commitment to results has established Rhenus Logistics as a major operator for freight transport, direct to overland markets and global destinations.
Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
JOB DESCRIPTION
Tremco Construction Products Group (CPG), part of RPM International Inc., unites industry-leading building envelope solutions manufacturers, service providers and trusted brands-including Tremco, Nudura, Dryvit, Willseal, Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada-to deliver comprehensive, integrated building systems. With operations spanning North America, Europe, Asia-Pacific, India and Latin America, Tremco CPG has a global presence supported by regional businesses and distributors who understand local market needs for commercial, industrial and residential construction and restoration projects.
GENERAL PURPOSE OF THE JOB: Assistant Process Operator in our Chemical plant located in Corsicana. If you are a strong operation's professional with a proven track record of success working in chemical plants, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary, benefits and pension.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Complete work functions within Chemical production operations.
Responsible for the quality blending of finished products and the bulk, drum, and pail packaging of products.
Full understanding of Chemical Hazards specific to area assigned to, including PPE.
General forklift duties.
The core responsibility for blending and packaging of products demands the use of mechanical and electrical equipment such as pumps, mixing equipment, and automation control systems.
Completion and compliance of all safety initiatives and certification requirements including all near miss and incident reporting.
Accountable for the data entry of production tickets, good receipts, and shipping documentation.
Daily inspection of work area and monthly document reporting. Ensure that a clean organized work environment is maintained at all times.
Assist with physical inventory counts and processes.
Compliance with all applicable ISO requirements.
Other duties as assigned by supervisor.
EDUCATION REQUIREMENT:
High school diploma or equivalent.
Preferred, 2-year Process Technology Degree.
EXPERIENCE REQUIREMENT:
Preferred, Manufacturing, Chemical or Technical experience 2+ years.
Preferred, Forklift experience certified.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Good Attendance record.
Able to Work 12-hour shift: Dupont Schedule, Day and Graveyard rotation.
Ability to work in the US without sponsorship.
PHYSICAL DEMANDS:
Ability to lift and carry 50 lbs.
Ability to bend, squat down, and reach above your head throughout the day,
Ability to climb stairs and ladders.
Must be able to wear fall protection, and work at heights.
Must be able to wear respirator approx. 2 hours per day and work in confined spaces.
Forklift experience certified.
24 hour Hazpower.
BENEFITS AND COMPENSATION:
The hourly starting rate for applicants in this position wage is $25.00 plus a $1.00 shift premium. This amount is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. This position is also eligible for a 6% annual bonus.
This position will practice the DuPont work schedule.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance-Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
