Position: Account Manager
Location: ROI
Salary: Neg DOE
Our client is a global leader in the design and manufacture of sensors, transmitters and analysers for a variety of industrial processes and environmental monitoring.
Their customers are from a variety of markets who rely on their measurement solutions to ensure the quality of their products, save energy, prevent contamination and avoid process disruptions. Their products directly improve the profitability of customers and help them stay compliant with multiple industry regulations. Within the portfolio, they have four key pilers; Oxygen, Moisture, Temperature & Relative Humidity and Environmental Monitoring.
Our client is seeking a highly motivated and enthusiastic Account Manager for Ireland. The role requires someone with drive, the desire to learn, outgoing personality and the ability to work on various projects at once. Organisational skills in managing own responsibilities and time to achieve objectives and deadlines are a must. If this sounds like you, then we would be delighted to hear from you.
Responsibilities:
Develop our current and rapidly growing customer base.
Providing exceptional customer service at all times and maximising every sale opportunity for the company.
Working closely with Marketing, Engineering, Service and Project teams.
Providing technical sales support on our range of products. Keeping up to date with our existing and new products.
Active use of (CRM) Microsoft Dynamnics to plan and manage day to day activities.
Provide technical information for suite of products.
Generate customer quotations and documentation.
Have a proactive approach to customers’ needs.
Continue to learn and enhance selling skills, technical knowledge.
Meet or exceed KPI’s set.
Requirements:
Scientific or technical qualifications: (Science or Engineering degree would be a distinct advantage).
Proven sales record in a similar technical role.
Self-motivated and a team player with a customer focused mindset.
A willingness to learn, adapt and solve problems as they happen.
Ability to work independently and to make sound decisions.
Good written and verbal communication skills and ability to write and edit technical papers.
Ability to methodically approach the process of product support, including problem diagnosis, and the derivation and implementation of test programmes with basic understanding of test techniques.
Empathy and tolerance towards different interpersonal styles.
MS Office packages including Excel, Word, Power Point and Dynamics.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the Ireland. Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence.
AC
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JOB DESCRIPTION
DAP is looking to hire Quality Engineer at our Corporate Office. The Quality Engineer works closely with Operations, R&D, Sales, Marketing, and Technical Customer Service to ensure that products manufactured in each of the plants consistently meet customer expectations at the lowest possible cost. Maintain and continuously improve the DAP Quality Management System while developing our associates. This position will be located at the DAP Corporate Office.
Responsibilities
Support DAP Quality Management System elements. Execute New Product Performance Program Testing, Analysis and Reporting. Perform Complaint Testing, Analysis, facilitate formal Root Cause Analysis, and Corrective Actions (CAPA). Participate in Plant Trials for New Product Commercialization. Oversee Routine Measurement System Analysis, Standardization of Testing & Calibration, scope & implement new testing methods / equipment. Work with various business functions to understand customer expectations and assure measurement reproduces the customer experience for effective performance measurement.
Requirements
2 + years of experience in similar technical background. Bachelor's degree in engineering or chemistry. Paint, Coating, Adhesive and Sealant industry experience preferred. Knowledge and demonstrated application of industry standard Quality Management and Quality Engineering practices. Demonstrated application of Statistical Process Control and Process Capability Analysis. Strong understanding and experience in application of analytical tools such as Gauge R&R Studies, Measurement Capability Studies, and Multivariate Testing/ Design of Experiment. Experience with material testing and generally accepted laboratory practices. Very strong problem-solving skills. Ability to effectively communicate with all levels of the organization including manufacturing plants, technical and management personnel. Strong written and verbal communication skills. ASQ Six Sigma certifications are preferred.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
JOB DESCRIPTION
The customer is everything at DAP and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time. Upon completion of the training program, this rep will work 8:30 am - 5:00 pm.
RESPONSIBILITIES:
Responsible for maintaining a high service level and low abandon rate by ensuring customer calls are answered in a timely manner. Answering the customer calls using excellent phone techniques. Provide tracking details to final destination upon customer request. Responsible for accurate order entry of all incoming orders via phone, fax, and email. Responsible for tracking and monitoring of all orders from entry to shipment. Confirmation of all orders received to the customer within 24 hours providing valid expected ship dates. Responsible for the review and monitoring of orders entered report to ensure accurate and timely delivery of customer orders. Review all backorders for daily communication with plants regarding shipping status of backorders. Responsible for daily interaction with sales reps, credit reps and pricing team to resolve all order blocks and pricing issues in a timely manner. Communicate with credit department on term's discrepancies. Responsible for the accurate and timely process of requests for credit/debit upon customer request and investigation. Ensuring that the procedures are followed for each process in a correct manner. Responsible for the daily interaction of assigned customers and sales reps. regarding orders, pricing, problems and product information. Additional duties as required.
REQUIREMENTS:
Must be able to work 9:30 am - 6:00 pm High School (or equivalent) Effective communications skills - verbal and written, SAP experience a plus. Grace under pressure - remain positive and focused to the task at hand. Effective problem-solving skills - quick on your feet and can think outside of the box. Ability to multi-task and prioritize work all with a sense of urgency. Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products. French fluency is a plus.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Birmingham within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
This is a 12 month fixed term contract.
Optical Assistant - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Assistant – Requirements
Previous experience of working as an Optical Assistant or Glazing Technician
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Assistant– Package
Fixed term contract for 12 months
Working 37.5 hours a week
Hybrid working – 2 days in the office, 3 days from home (after 3 month probation)
Working 5 days a week with limited weekend work – 9am to 5pm
Roughly 1 in 4 Sats, and 1 in 10 Sundays required with time off in lieu
Salary - £23,400 (£12.00 per hour)
33 days leave
Parking on site
Quarterly bonus
Share save scheme
EAP
Cycle to work scheme
Friendly family policies
Health cash plan
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To avoid missing out on this role please follow the ‘Apply now’ link and we will be in touch to arrange a conversation as soon as possible.
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We are looking for a 2nd Line Service Support Analyst to work on a permanent basis near Ormskirk/Hybrid.
The role is working for a global manufacturing company.
Salary is c£28-30,000 per annum plus 25 days' holiday and bank holidays, pension, company bonus, flexible working scheme and on-site canteen and gym facilities.
The successful candidate should have excellent troubleshooting and problem solving skills in Microsoft Operating Systems (both client and server) and Office products, as well as excellent customer service skills. Network troubleshooting and server experience would also be advantageous, as would general hardware knowledge.
An understanding of key IS areas including Active Directory, Exchange, Networking, Client Refresh, TCP/IP, SQL, Backup, the clients and 3rd party applications, or project work would be preferable but not essential.
Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills.
If the 2nd Line Service Support Analyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW!
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Product Specialist for Game Engines, required to focus on the production of Unreal Engine motion capture sequences and clips. As a VFX Product Owner you will help bring film company and game studio visions to life. You will need to understand customer needs, create demo show reels using game engines, for game players or TV and film blockbusters.
This role will cross many diverse functional teams, (software developers, researchers, designers, support and sales) delivering cutting edge precision motion capture and tracking systems.
Requirements
VFX, Games Design experience OR Bachelor???s degree in a related discipline.
Willing to travel.
Excellent verbal and written communication skills with attention to details.
Knowledge of Unreal Engine and Autodesk Maya and/or MotionBuilder.
Motion capture and games development understanding.
Exposure to Atlassian JIRA and Confluence.
Responsibilities
Engage with customers using game engines and create interactive demos to showcase best practices and user needs.
Make video learning material to support product releases.
Test and evaluate new software features.....Read more...
I’m working with a group whose services cover food, facilities management, workplace & technical management, as well as Benefits and Rewards Services. With a workforce of half a million employees in 45 countries, they offer support from education to retirement.You will be working in collaboration with clients, assisting the Mess Treasures in adhering to financial policies, managing the Mess Accounts Team and supporting the group’s financial goals across contracts.Key Responsibilities:
Ensure that the Sage 50 accounting system is kept up to date to provide accurate information to key stakeholders as per the required schedule.Provide quality assurance on all required monthly reports to the client (Balance Sheet, Profit and Loss, Trial Balance, and Aged Debtors)Ensure compliance with the Mess Sage 50 Accounting procedures in full, and all aspects are delivered on time.Work with the Mess Managers to ensure communication and required reports are delivered accurately and on time.Process the quarterly VAT return and forward to the authority for approval and onward submission.Manage suppliers/subcontractors as required in support of delivery of services.Line manage the mess administrator and mess accountant cover these roles during any absence periods.Ensure accurate reports requested by the client promptly to comply with mess rules and requirements.Process all information with discretion and strict confidentiality to comply with data protection and other security requirements.Maintain excellent client/customer relationships.Report any near miss occurrences, accidents, or faulty equipment to management.Ensure effective communication with line manager, team, customer, and client organisation.Line manage and support the HUB team, supporting other financial controls at site under SodexoMentor emerging apprenticeships for AAT Level 2Carry out any other reasonable tasks and/or instructions as directed.
The successful candidate.
Recognised Accountancy qualification to Level 4 AATAccounting software experienceKnowledge of Charities and VAT regulationsExcellent standard of literacy and numeracyGood knowledge of Microsoft Office (Excel, Word, Outlook)Well organised with a strong ability to work to tight deadlinesKnowledge of Sage 50 V28 is desirableCustomer service focused and committed to providing a helpful, prompt, responsive service.Ability to self-manage workload to achieve requirements.
COREcruitment are expert in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
We are currently looking for an Optometrist to join a well-established pracitce based in Twickenham.
The Directors of the practice are looking to create a patient centred environment where the team can enjoy themselves whilst developing their careers.
Optometrist – Role
Well-established practice with customer care at the heart
Advanced set up inc. OCT
Quality support from the directors
Well-established store and close-knit team
Relaxed testing times
All pre-screening done by dispensing team
Full time position including Saturdays
9am - 5:30pm
Closed Sundays and Bank Holidays
33 days holiday
Optometrist – Requirements
GOC registered
Must be calm, comfortable and confident at all times when talking to patients.
Be able to develop and maintain a reputation for high quality customer care
Ability to learn and want to develop
Optometrist - Salary
Salary up to £65,000
Bonus
Staff discounts
Professional fees paid
To avoid missing out on this opportunity, please send your CV across to Sam Bowden using the ‘Apply’ link as soon as possible.....Read more...
An exciting job opportunity has arisen for an Internal Sales Engineer to join a manufacturer of level and pressure solutions for liquids, solids and gases across all industries based in East Sussex.
The main purpose of this Internal Sales Engineer is to develop and maintain positive business relationships with customers and colleagues, generate new and support existing business, from contacting customers at initial enquiry to obtaining all required information for effective submission of fully prepared quotations and bid documents.
Key skills and experience required for the Internal Sales Engineer job are:
Degree qualified in a mechanical engineering related discipline
Ability to learn and desire to work in a customer focussed environment
Excellent communication skills both written and verbal
Previous customer facing experience would be ideal but not essential
This is a great chance to join a successful and well-established business with the chance of career progression based in East Sussex.
To apply for the Internal Sales Engineer job please send your CV to Lphillips@redlinegroup.Com or call Lewis Phillips for more information on 01582 878880 or 07961158784. Otherwise we always welcome the opportunity to discuss other Sales Engineer jobs across the UK.....Read more...
The Job NATIONWIDE (Fully Remote)
The Company:
Global leader in materials testing.
Worldwide company with over 1800 employees.
Opportunities for progression.
The Role of the Service Support Engineer
Attend customer sites and carry out servicing, repair, and maintenance on range of hydraulic testing machines.
Upgrading control systems within machines.
Training customers on use of machines.
Comply with the requirements of the various Quality and Health & Safety Systems in place.
Benefits of the Service Support Engineer
£30,000-£45,000 DOE
25 days annual leave + Bank holidays
Pension
Company car
Phone & laptop
The Ideal Person for the Service Support Engineer
Completion of a recognised apprenticeship scheme, HNC (mechatronics/electronics preferred), or higher.
An understanding of Hydraulics.
Understanding of closed-loop systems.
Experience working with material testing equipment.
Would consider Controls Engineer, Electronic Engineer, Electrical Engineer, or Mechanical Engineer.
If you think the role of Service Support Engineer is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have
Experience providing at least second line support/systems administration on software applications.
Incident and problems management.
Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar.
Office 365 applications
Experience working in an ITIL environment.
Nice to Have
SQL scripting or querying
SharePoint
Information/Application Security
ITIL v3 certification
Azure
As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Job Title: Customer Resolution Officer Work Pattern: 36 Hours a week Contract: Asap start Location: Southwark Days: Mon – FriService Care Solutions are looking for a Customer Resolution Officer for our Clients In Southwark. You will be responsible for providing high quality and efficient support to the Chief Executive Officer, in particular, with the management of resident enquiries and casework.Job Role –
Serve as the resident-facing Customer Relations Officer on behalf of the Chief Executive, ensuring their needs are met and managed efficiently.
Receive and triage resident's correspondence, telephone inquiries, and emails, providing timely responses and logging cases on the Member's Enquiries system.
Liaise with various departments and external agencies to triage problems and provide comprehensive responses to residents.
Ensure all cases are handled with sensitivity and confidentiality, adhering to GDPR principles, and maintain accurate records of all Chief Executive casework.
Implement and maintain administrative systems, including links to casework and complaints systems, to maximise the effectiveness of the Chief Executive Office.
Develop strong relationships with corporate management teams, senior officers, members, and strategic partners on behalf of the Chief Executive.
Record minutes of meetings as required, communicate action items clearly, and manage updates of action plans using Microsoft tools such as PowerPoint and Word.
Participate in multi-disciplinary projects as required, providing regular feedback on progress.
Ideal Candidate:
Microsoft Proficient
Ability to organise and prioritise own workload
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an email to arran.fitchie@servicecare.org.uk....Read more...
Civil Enforcement Officer - Sandwell - Full Time; 42.5 hours per week - £27,492.40 per annum
Do you enjoy working outside? Do you have a Full Clean UK Driving licence? Do you have customer service experience?
If the answer is "YES" then keep reading!
We have new openings for someone who:
- Wants to have a positive impact on your local area.
- Has excellent Customer Service skills and enjoys working with the public.
- as interest in joining a reliable business and team, playing a key role in your local community.
As a Civil Enforcement Officer, you will patrol the Sandwell area - enforcing and advising on Parking Restrictions. This is an important part of keeping our roads moving and ensuring public safety.
What will you do?
- You will patrol public streets and council car parks on a company moped or in a car to issue Penalty Charge Notices.
- Advise customers and members of the public on the rules and parking provisions
- Report on any defects to street furniture, such as signs and road markings.
What will you bring?
- You will have excellent customer service skills.
- The skill to speak to people in a friendly but effective way
- Full UK Driving licence
- Experience in security is desirable but not essential
What's on offer to you?
- Full time employment; 42.5 hours per week
- £27,492.40 per annum
- A full credited training programme is provided, with continued assistance for career growth.
- Benefits including pension, employee discount scheme etc.
- Weather appropriate uniform.
If this sounds like an opening for you then apply now and one of our team will be in touch very soon.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Role: Teles Sales Agent
Location: Dublin
Description
Our client is recruiting for a Teles Sales Agent, on a permanent basis, to join a growing team based in our HQ in Dublin. The role reports to the Customer Service Manager.
Our client are a second-generation Irish family business that has been involved in the waste management business for over 40 years. Committed to recycling and are constantly innovating and educating to reduce the amount of waste that goes to landfill. All operational processes focus on facilitating recycling, composting and even turning household waste into a sustainable energy source!
Key Responsibilities:
Handle high volume inbound & outbound calls, emails and webchats in an effective and efficient manner.
Occasional Field Sales Campaign.
Handle customer issues and complaints in a manner that is empathetic, sensitive and confident.
Deliver consistent performance through adherence to the appropriate processes.
Effectively analyse moderately complex information and /or unusual situations using a variety of techniques.
Work within a team to meet and exceed individual/team performance targets including SLA’s.
Demonstrate initiative whilst operating within a team and set high standards of professionalism in all business dealings.
Analyse, evaluate and complete work in accordance with agreed standards and limits.
Liaise with other departments as necessary.
Carry out any other tasks or responsibilities as required in the role.
Ensure that the company’s culture is maintained by providing feedback to management on any customer service issues or concerns.
Ensure that the customer has an exceptional customer experience.
Maintain knowledge of current products and services, as well as new product releases and promotions.
Supporting Sales Team Leader with new outbound campaigns and customer satisfaction projects
Personal Skillset:
Customer Service – Handle calls, emails and webchats coming into the business and pre-call planning / preparation, understand the importance of voice, being polite and engaging, an active listener blocking out distractions, able to establish customer's wants, able to deliver attention grabbing statements whilst outlining needs. Able to handle objections.
Administration – Accurately and efficiently handle incoming and outgoing mail in a manner that complies with regulatory requirements.
Customer Focus – Increase customer satisfaction through the delivery of excellent service.
People and Workflow Management – Manage own time and priorities and can remain focused, positive and enthusiastic when issues are encountered.
Colleagues – Work positively as part of a team and in supporting and motivating others to achieve team objectives.
Operational Effectiveness – Deliver consistent performance through adherence to the appropriate processes.
Desirable Business Skillset:
A minimum of 1 years` experience in a busy and productive customer focused environment.
Competency in PC packages including the MS office suite and Excel in particular.
Experience in a call center type environment desirable
Work experience in a role with a high priority on data entry accuracy and the requirement to meet strict timelines desirable.
A proven ability to work in a fast-paced environment with a varied and challenging workload.
Benefits:
Competitive salary
Uncapped commission & bonus
Holiday entitlement 20 days plus 9 bank holidays
Free parking on site
Training and Development - Support with continuous development
Progression Opportunities
Employee Assistance Programme.
Schedule:
8-hour shift
Day shift
Monday to Friday
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.
MC
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JOB DESCRIPTION
Job Title: Roofing Specialist
Location: Field Sales (Territory - NC, SC, GA & TN)
Department: Rust-Oleum US Sales
Reports To: National Account Executive
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. The Roofing Specialist a field-based (with company truck and your home office) role at Rust-Oleum Corporation. Rust-Oleum Corporation is based in Vernon Hills, IL, and is owned by RPM International. The Roofing Specialist is a critical team member of our Professional Roofing Sales team. This sales position is remote based and will be responsible for markets in and around NC,SC, GA, TN or where otherwise requested. Here's what you can expect every day: Influence key decision makers in the commercial construction process including: architects, Landscape Architects, Owners, State, County and City Departments, Engineers, Builders, General Contractors, Developers and Sub Contractors Maintains an understanding of current business initiatives and identifies opportunities for improvement. Ability to develop strong customer relationships and inspire customer confidence. Manage, track and distribute significant projects to increase sales opportunities for our customer base throughout a multi-month or multi-year sales cycle. Build relationships with the current distribution customers and contractor list and identify target contractors and distributors for conversion. Ability to follow corporate and division policies and applicable governmental safety regulations are required. Experience working with internal and external customers to understand and document complex business needs and troubleshoot issues. Ability to define and document a project, set timelines, align resources, and execute to meet deadlines. Demonstrated ability to investigate and troubleshoot fluid applied roofing, waterproofing installation and product quality issues to determine root cause and appropriate resolution. Experience effectively and proactively managing customer expectations throughout the investigation/troubleshooting process. Ability to prioritize work. Ensures safe execution and delivery of all roofing services and operations. Provides a variety of technical training sessions in the contractor's office and field applications. Provide hands on application training and supervision of roof coatings and installation. Performs roof inspections and generates written reports on condition analysis, photo documentation, recommendation and material budget estimates. Communicates professionally with our customers, distributors, Rust-Oleum sales representatives, national account executives and corporate staff. Completes weekly/monthly reports, sales activities and proposals. Conducts Pre-project field inspections and technical support, including but not limited to: Adhesion tests Product recommendations Proper product installation Product diagnostic support to ensure proper selection and product usage. Provides an on-going sales support, training and development to contractors. Function as a direct line of contact to the contractors & distributors, in the designated area, to ensure a consistent working relationship with the existing contractor base, keeping them informed and trained on Rust-Oleum's product line, new products introduced and where to buy. Develops new contractors in the area by training on product systems and their usage. Develops and grows distributor relationships to sell the Rust-Oleum Roof Coatings program. Travel within the assigned territory and complete expense reports on a timely basis.
Required Skills:
High School diploma or GED; Associate's degree (AAS), or Trade School Certification, or Bachelor's Degree (BS) preferred 5+ years experience in roofing sales or technical experience in the commercial market 2+ years experience in the field of roofing repair, troubleshooting, or field service Bilingual (Spanish/English) an added plus Working knowledge of roofing coating systems Must have a valid drivers' license and acceptable motor vehicle record Strong roofing or building science mechanical aptitude Prior experience in a field sales and service leadership role Practical computer application literacy In-depth technical understanding and extensive hands-on knowledge of applications of products. History of working in a field that required autonomy and self-motivation Strong work ethic and ability to multi-task Overnight travel of up to 50% to support assigned customer accounts
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
*Company furnished car & cell phone
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
An award-winning Employment firm ‘with a difference’ are looking for a Remote Senior Employment Solicitor keen to join a team driving market change.
In the crowded employment law market, openings for experienced legal professionals are arising on an almost daily basis.
But rarely does an opportunity emerge of this ilk. We are looking for a Remote Senior Employment Solicitor (7+ years’ PQE) to join an award-winning firm committed to putting Employee Relations (ER) on the strategic agenda. Not to mention one which has offered flexible and home working as standard, long before the pandemic!
This Remote Senior Employment Solicitor role would suit a talented solicitor with entrepreneurial spirit, an innovative mindset and a genuine commitment to leveraging change – not just within their customer's organisations, but the world of ER on the whole.
The company – Employment Law | Online ER Support | ER Technology Solutions
Our client, part of a larger organisation within the Employee Relations space, are committed to driving the much-needed revolution of an otherwise static market. They act as an extension of their customers’ HR teams and provide integrated support services built around people, processes and technology, this means they now support over 200 organisations (1,000-10,000 employees typical size), largely via a fixed annual subscription pricing model.
These businesses – chose our client not just due to their rounded and innovative proposition in a relatively staid market, but also because of how they treat their people. Some of the most experienced employment lawyers in the UK have turned their backs on the city centre rat race, to join a close-knit team, delivering first-rate advice collaboratively – but remotely – from locations throughout the country.
Pursuing a continued growth trajectory which shows no sign of slowing, the firm has an impressive customer roster, and an eye-catching pipeline, rich with modern HR teams seeking to achieve more from their ER strategy.
The opportunity
Given approximately 70% of our client’s work is retained, billing pressures are significantly reduced, freeing up the lawyer’s time to truly foster strategic relationships and bring the power of ER to life without the shackles of a stopwatch or restrictive fees that often prevent HR customers from seeking support.
So, with no billing or sales targets to hit, this is a role which breaks away from the long hours typically demanded by a traditional busy practice. Instead the focus is on forming deep customer relationships that enable the provision of highly commercial, business-focused advice.
While the work is naturally challenging and complex, this position provides more balance and the ability to focus on delivery whilst also being able to genuinely log off and have a work life balance largely unattainable within other organisations.
This opportunity is ripe for an individual who:
Is excited by the client’s proposition – not least its technology focus (unable to find a ready-made, fit-for-purpose ER case management tool, for example, the client built their own!)
Buys into this business model and the potential to affect further change in a more consultancy-style organisation
Is eager to deliver complex, senior-level legal advice to an increasingly advancing base of ‘A-list’ customers, without the constraints of traditional billing models
Wants to join an already premier legal team to advance customer standards and their own career progression
Seeks a truly flexible role with home working offered as standard with no need to undertake Business Development
The package
Our client is looking for a technologically savvy individual, embracing of change and passionate about ‘what could be’ in the world of employee relations. In handling a respondent employment caseload covering the full spectrum of work, the successful candidate will naturally see things from customers’ perspectives and have intuitive CRM skills that will only serve to bolster an already impressive customer retention rate.
In return our client will provide:
Flexible working as standard
Team meetings and professional development days in Leeds and London bring the team together to collaborate in person – and also enjoy social time out. However, aside from any requirements to meet customers face-to-face, this role offers utmost flexibility in terms of location.
Room to breathe
Our client recognises the varied advantages associated with a balanced work/home life, plus a break away from the rigour and structure of the traditional law firm.
A competitive remuneration package
To find out more about this unusual and exciting Remote Senior Employment Solicitor opportunity contact Rachael Mann or Sophie Linley at Sacco Mann on 0113 245 3338....Read more...
An award-winning Employment firm ‘with a difference’ are looking for a Remote Senior Employment Solicitor keen to join a team driving market change.
In the crowded employment law market, openings for experienced legal professionals are arising on an almost daily basis.
But rarely does an opportunity emerge of this ilk. We are looking for a Remote Senior Employment Solicitor (5+ years’ PQE) to join an award-winning firm committed to putting Employee Relations (ER) on the strategic agenda. Not to mention one which has offered flexible and home working as standard, long before the pandemic!
This Remote Senior Employment Solicitor role would suit a talented solicitor with entrepreneurial spirit, an innovative mindset and a genuine commitment to leveraging change – not just within their customer's organisations, but the world of ER on the whole.
The company – Employment Law | Online ER Support | ER Technology Solutions
Our client, part of a larger organisation within the Employee Relations space, are committed to driving the much-needed revolution of an otherwise static market. They act as an extension of their customers’ HR teams and provide integrated support services built around people, processes and technology, this means they now support over 200 organisations (1,000-10,000 employees typical size), largely via a fixed annual subscription pricing model.
These businesses – chose our client not just due to their rounded and innovative proposition in a relatively staid market, but also because of how they treat their people. Some of the most experienced employment lawyers in the UK have turned their backs on the city centre rat race, to join a close-knit team, delivering first-rate advice collaboratively – but remotely – from locations throughout the country.
Pursuing a continued growth trajectory which shows no sign of slowing, the firm has an impressive customer roster, and an eye-catching pipeline, rich with modern HR teams seeking to achieve more from their ER strategy.
The opportunity
Given approximately 70% of our client’s work is retained, billing pressures are significantly reduced, freeing up the lawyer’s time to truly foster strategic relationships and bring the power of ER to life without the shackles of a stopwatch or restrictive fees that often prevent HR customers from seeking support.
So, with no billing or sales targets to hit, this is a role which breaks away from the long hours typically demanded by a traditional busy practice. Instead the focus is on forming deep customer relationships that enable the provision of highly commercial, business-focused advice.
While the work is naturally challenging and complex, this position provides more balance and the ability to focus on delivery whilst also being able to genuinely log off and have a work life balance largely unattainable within other organisations.
This opportunity is ripe for an individual who:
Is excited by the client’s proposition – not least its technology focus (unable to find a ready-made, fit-for-purpose ER case management tool, for example, the client built their own!)
Buys into this business model and the potential to affect further change in a more consultancy-style organisation
Is eager to deliver complex, senior-level legal advice to an increasingly advancing base of ‘A-list’ customers, without the constraints of traditional billing models
Wants to join an already premier legal team to advance customer standards and their own career progression
Seeks a truly flexible role with home working offered as standard with no need to undertake Business Development
The package
Our client is looking for a technologically savvy individual, embracing of change and passionate about ‘what could be’ in the world of employee relations. In handling a respondent employment caseload covering the full spectrum of work, the successful candidate will naturally see things from customers’ perspectives and have intuitive CRM skills that will only serve to bolster an already impressive customer retention rate.
In return our client will provide:
Flexible working as standard
Team meetings and professional development days in Leeds and London bring the team together to collaborate in person – and also enjoy social time out. However, aside from any requirements to meet customers face-to-face, this role offers utmost flexibility in terms of location.
Room to breathe
Our client recognises the varied advantages associated with a balanced work/home life, plus a break away from the rigour and structure of the traditional law firm.
A competitive remuneration package
To find out more about this unusual and exciting Remote Senior Employment Solicitor opportunity contact Rachael Mann or Sophie Linley at Sacco Mann on 0113 245 3338....Read more...
Job Title: Internal Sales - Electrical Wholesaler
Location: North Dublin
Salary: DOE
Company Overview: Our client are a leading electrical wholesaler committed to delivering top-quality products and exceptional service to our customers. With a strong presence in the industry, they are dedicated to providing solutions tailored to the needs of professionals in the electrical trade. As part of their growth strategy, we are seeking a dynamic and experienced individual to join their team as an Internal Sales person.
Position Overview: You will play a crucial role in our team by providing excellent customer service and support to our clients within the electrical trade industry. This multifaceted role encompasses various responsibilities including quotes, purchasing, phone sales, trade counter operations, and general administrative tasks.
Key Responsibilities:
Generate quotes for customers based on their specific requirements, ensuring accuracy and timely delivery.
Handle purchasing activities, including sourcing products, negotiating prices with suppliers, and managing inventory levels to meet customer demands.
Conduct phone sales to proactively reach out to customers, identify their needs, and recommend appropriate products and solutions.
Manage the trade counter, assisting customers with enquiries, processing orders, and providing product information and technical advice.
Perform general administrative tasks such as processing orders, maintaining customer records, and coordinating with other departments as needed.
Requirements:
Previous experience in the electrical trade industry is essential.
Strong negotiation and communication skills.
Ability to multitask and prioritise in a fast-paced environment.
Proficiency in using computer systems and software for quotes, purchasing, and administrative tasks.
Excellent customer service skills with a proactive and solution-oriented approach.
Strong attention to detail and accuracy in order processing and documentation.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visa or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.
Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence.
AC....Read more...
As Business Development Manager you will be joining a highly successful global business who are a leader in their market. The role is field based working in the facilities management and hospitality customer sector covering the Northeast territory building the customer base effectively meeting customer needs, developing a strong pipeline. The role is full time and permanent offering a salary of between £32,000 and £35,000 with four days on the road and one day home office, with excellent commission opportunities. Being a territory role ideal location would be within easy reach of the Northeast and Scotland.
Key Accountabilities for the Business Development Manager:
Identifying opportunities within the sector through research, data and networking
Managing your own area developing prospects, following up on opportunities
Promoting products
Achieving territory sales by cold calling, appointment setting, site surveys and demonstrations
Grow your own pipeline working to KPIs
Develop key client relationships and contacts to gain traction
Participate in in team projects likes new product launches and terms changes
Develop and maintain strong relationships with all internal teams to optimise efficiencies
Develop a qualified pipeline
Work closely with internal teams providing product feedback, market trends and competitor information
Key Skills Required for the Business Development Manager Role:
Experience in a field sales business development role
Proven track record in sales
High levels of customer service
Ability to organise your own time effectively
Experience from within facilities management or hospitality sector would be an advantage
Excellent negotiation and influencing skills
Confident communication skills
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
What’s in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support. The role has a salary of between £32,000 and £35,000 with excellent commission opportunities, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
....Read more...
Operations Manager, Inverness
Resolve Recruitment are proud to be working with one of the UKs largest and most established logistics companies. Due to internal movement, our prestigious client seek an experienced Operations Manager to come and join their team in Inverness (Highland). They are looking for someone who not only wants to be part of that growth but also somebody who can assist with it and help in continuing to accelerate us forward.
Overview:
You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.
Duties:
Accountable for the management and supervision of the dispatch operation.
Manage, support and develop the operational team
Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
Liaise, support and develop effective working relationships with internal and external customers
Ensure operational compliance including H&S
Assist the Regional Manager in ensuring all operational performance standards are met
Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
Ensure and monitor effective use of driver and vehicle resources
Establish and develop working relationships with the customer
Compile and analyse operational and financial performance data to identify service efficiencies and improvement around, MPG, Tachos, fuel and damage.
Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
Some UK travelling maybe required.
Requirements:
MUST HAVE A TRANSPORT MANAGERS CPC
Knowledge of Drivers Hours, Tachograph and WTD legislation.
Knowledge of Health & Safety.
Able to manage, motivate and develop people
Budget management
Project management
KPI development and measurement
Ability to plan and organise effectively to meet deadlines
Ability to use and understand computerised systems including TMS and WMS systems
High level of accuracy and numeracy, keen eye for detail
Transport management experience
Benefits:
£50,000 starting salary
31 Days Annual Leave (Plus, 2 Fixed)
Company Pension Scheme
Car Allowance - travel required to other sites
Private Healthcare
Cycle to Work Scheme
Life Cover
Free On-Site Parking
For more information on this exciting and rewarding Operations Manager career, please APPLY TODAY.
KEY:
Ops Manager, Operations Manager, Depot Manager, Regional Ops Manager, Regional Operations Manager.....Read more...
Job Title: Assistant Store Manager
Recognized as "Outstanding to Work For 2023" by Best Companies
Full-time Hours
Mego Employment Ltd is searching for a proactive Assistant Store Manager to support the leadership team in driving exceptional service and boosting sales at a nationally recognized bakery. Join our mission to deliver unforgettable culinary experiences and superior customer service as we continue to grow and enrich our community.
About Us:We proudly represent a bakery known for its artisanal pastries, cakes, and ethically sourced coffees. This establishment is not just a food service location but a cornerstone of the local community. As Assistant Store Manager, you will play a crucial role in upholding the bakery's reputation for quality and excellence, assisting with daily operations, and helping lead the team towards achieving operational and financial goals.
Responsibilities:
Supportive Leadership: Aid in cultivating a culture of high performance and exceptional hospitality among team members.
Operational Assistance: Help oversee daily store operations, ensuring compliance with company standards and industry regulations.
Team Development: Assist in mentoring and developing staff, fostering an environment that encourages growth and high performance.
Community Engagement: Support efforts to strengthen the bakery’s presence and involvement in the local community through proactive engagement and superior customer service.
Financial Oversight: Aid in managing financial tasks including budgeting, sales goals, and expense control, contributing to the store's profitability and sustainability.
Our Culture:At the bakery, every team member’s voice matters. We make decisions on-site, empowering staff and fostering a nurturing yet ambitious workspace.
Join Us:If you have a solid background in retail or hospitality management and thrive in fast-paced environments, Mego Employment Ltd encourages you to apply. Please note, only shortlisted applicants will be contacted. If you do not hear from us within two weeks, please consider your application unsuccessful.
Eligibility:Applicants must be eligible to work in the UK as per the Asylum & Immigration Act 1996. We are unable to offer visa sponsorship for this position.
Are you ready to help lead a team to bakery brilliance? Apply now through Mego Employment Ltd to become the Assistant Store Manager of our thriving bakery and support our team in reaching new heights of success!....Read more...
Job Title: Assistant Store Manager
Recognized as "Outstanding to Work For 2023" by Best Companies
Full-time Hours
Mego Employment Ltd is searching for a proactive Assistant Store Manager to support the leadership team in driving exceptional service and boosting sales at a nationally recognized bakery. Join our mission to deliver unforgettable culinary experiences and superior customer service as we continue to grow and enrich our community.
About Us:We proudly represent a bakery known for its artisanal pastries, cakes, and ethically sourced coffees. This establishment is not just a food service location but a cornerstone of the local community. As Assistant Store Manager, you will play a crucial role in upholding the bakery's reputation for quality and excellence, assisting with daily operations, and helping lead the team towards achieving operational and financial goals.
Responsibilities:
Supportive Leadership: Aid in cultivating a culture of high performance and exceptional hospitality among team members.
Operational Assistance: Help oversee daily store operations, ensuring compliance with company standards and industry regulations.
Team Development: Assist in mentoring and developing staff, fostering an environment that encourages growth and high performance.
Community Engagement: Support efforts to strengthen the bakery’s presence and involvement in the local community through proactive engagement and superior customer service.
Financial Oversight: Aid in managing financial tasks including budgeting, sales goals, and expense control, contributing to the store's profitability and sustainability.
Our Culture:At the bakery, every team member’s voice matters. We make decisions on-site, empowering staff and fostering a nurturing yet ambitious workspace.
Join Us:If you have a solid background in retail or hospitality management and thrive in fast-paced environments, Mego Employment Ltd encourages you to apply. Please note, only shortlisted applicants will be contacted. If you do not hear from us within two weeks, please consider your application unsuccessful.
Eligibility:Applicants must be eligible to work in the UK as per the Asylum & Immigration Act 1996. We are unable to offer visa sponsorship for this position.
Are you ready to help lead a team to bakery brilliance? Apply now through Mego Employment Ltd to become the Assistant Store Manager of our thriving bakery and support our team in reaching new heights of success!....Read more...
Applications Engineer required to support Automotive Engineering clients exploit precise navigation, GSM / GNSS technologies leveraged with other instrumentation to gain insights on cutting edge transportation systems such as: ADAS, driverless cars, accident avoidance, energy usage optimisation, EV, drone and others. Your everyday will be providing market leading and innovative solutions to solve novel and real-world problems for customers.
You will have strong a Engineering foundation, knowledge of electronics ideally with practical mechanical experience and the ability to understand and adapt existing products to meet Automotive Engineering customer requirements.
Skills
Navigation, drive assist, RF signals and or GNSS exposure.
Degree in a Maths, Physics or Engineering related subject or equivalent experience.
Electronics and computing experience.
Written and oral communication proficiency.
Aviation, automotive or space industry knowledge.
Responsibilities
Translating high level requirements into a specification for hardware, firmware and software engineers to work from.
User Acceptance testing new products and new features before handing over to the Test team for sign off and release.
Pre-sales and post-sales support for larger customers or complex requirements.....Read more...
Senior Design Engineer
The company, a full system life-cycle manufacturer of secure communication systems, antennas, image technology and embedded computing are looking for a Senior Design Engineer to join their growing team in Redditch. Their products can be found transmitting high bandwidth data across hostile terrain, enabling secure ticket sales on trains, processing colossal amounts of data or gathering scientific insight in the cold and crushing depths of the ocean floor!
The successful Senior Design Engineer will be joining a company that really care about their staff, placing safety as their number one priority. They will also be entitled to a very lucrative benefits package as well.
Senior Design Engineer Responsibilities:
- Full Product Lifecycle Ownership:
- Evaluate and interpret project technical requirements to develop innovative concept architectures and designs.
- Design and develop hardware solutions from initial concept, through qualification testing, to final implementation and integration.
- Ensure all customer requirements are meticulously met throughout the development process, demonstrating successful completion of Verification and Validation activities.
- Support the creation of comprehensive test strategies and plans for formal qualification testing (including shock, vibration, EMC, and safety).
- Produce and maintain all necessary design documentation.
- Collaboration and Communication:
- Play an active role in key milestone events like internal and customer-facing Design Reviews.
- Support the build of initial prototypes and qualification systems.
- Support other Engineering Team members by sharing design information as required.
- Business Acumen:
- Possess knowledge of Project, Product, and Business lifecycles, understanding Engineering activities at each stage.
- Provide support, as required, to other areas of the Business.
- Supplier Management:
- Work with external suppliers and manufacturers, maintaining strong working relationships.
- Essential Skills:
- Experience in an Engineering environment, ideally defence-related.
- Designing products for harsh environments (shock, vibration, thermal extremes).
- Working knowledge of Military Specifications and Standards (advantageous).
- Extensive knowledge of Electrical/Electronic/Computer components and systems.
- Knowledge of Mechanical Engineering fundamentals, processes, and standards.
- Good understanding of EMC, particularly in design.
- Experience of designing for longevity and usability/through-life support (Human Factors and Integrated Logistics Support).
- Proficient in creating accurate and professional documentation.
- Understands configuration control, change management, and security marking aspects of all types of documentation and drawings.
- Experienced in managing own work and able to prioritise tasks to meet milestones.
- Working effectively in a multi-disciplined environment (mechanical, electrical, electronic, safety, human factors, security, software etc.).
- Strong attention to detail, conscientious, and takes pride in work.
- Able to work as part of a team as well as on own initiative.
- Fully conversant with Microsoft Office Suite.
- Eligible for SC Clearance.
Additional Expertise (advantageous):
- Knowledge of EU/UK safety and CE regulations.
Senior Design Engineer Rewards and Recognition:
- Competitive Compensation: Enjoy a competitive salary and benefits package.
- Time for You: Take advantage of generous paid time off, increasing with tenure, to relax and recharge.
- Financial Security: Plan for the future with a company-matched pension plan and the opportunity to participate in an Employee Share Scheme.
- Overall Well-being: Maintain your physical and mental health with access to a comprehensive healthcare plan, gym discounts, and an Employee Assistance Program.
- Lifestyle Perks: Save money on everyday expenses with retail and travel discounts, a cycle-to-work scheme, and an EV scheme.
- Growth and Development: Feel valued and supported in your career with opportunities for advancement and skill development. (This last benefit can be implied by the responsibilities listed).
Senior Design Engineer's please apply or if you do have any questions please email liam.nother@holtengineering.co.uk....Read more...
Network Operations Technician| Telecommunications | Gibraltar office based
A rare opportunity has arisen for a Network Operations Technician within our Network Operations team, for a skilled, technically minded individual, to form part of the team. The role provides opportunities for development and exposure to the breadth of technologies that support the network. As Network Operations Technician, you will be required to provide technical support and network supervision across various fields, including our RAN (2G/3G/4G/5G networks), International transport (OTN/WDM) networks, along with IP packet-based transport technologies such as MPLS and Carrier Ethernet.
What's on offer to you?
Genuine career progression
Great benefits
Lots of new technology projects
What You Will Be Doing
Monitoring of the company’s entire technology estate, through our internal omni- channel monitoring platforms
Exposure to technologies such as IP, WDM/OTN (terrestrial and submarine environments), IPTV, WIFI, Converged Voice (IMS), Mobile RAN.
Provide 1st & 2nd line support to internal and external customers, providing service assurance and managing escalations accordingly.
Collaboration with our various engineering teams to provide remote support with routers, firewalls, Layer2 & Layer3 aggregation and distribution elements, and any other related technologies within our ecosystem.
Provide L1 fault resolution, always adhering to our Incident Management policy to ensure all events are recorded and resolved.
Escalate issues to L3 or L4 support, internally or externally, with a view to achieving fault resolution within the designated SLA.
What You Will Need to Succeed in This Role
Preferable: A Bachelor’s Degree (or equivalent certification) within a Networking, Engineering, or relevant telecommunications field.
Alternatively: Proven track record working within a networking/telecommunications environment.
Experience working within a technical operations capacity would be beneficial.
Ability to work within a demanding environment
Excellent communication skills, comfortable managing customer expectations and meeting customer demands
Flexibility and ability to work well as part of a team
A desire to develop and leverage an excellent and rare opportunity to work for Gibraltar’s largest technology provider
Keywords: Network Operations Technician | Gibraltar |Telecoms | Network....Read more...