As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair across the South East covering Kent, Sussex, Surrey and Hampshire. This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment.
Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally.
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Serve as a custodian of the Kärcher brand, embodying the values in all interactions
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Qualifications and Experience for the Senior Regional Service Engineer
Formal mechanical/electrical qualifications are required
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What’s in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday – Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! ....Read more...
As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair across the South East covering Kent, Sussex, Surrey and Hampshire. This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment.
Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally.
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Serve as a custodian of the Kärcher brand, embodying the values in all interactions
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Qualifications and Experience for the Senior Regional Service Engineer
Formal mechanical/electrical qualifications are required
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What’s in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday – Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! ....Read more...
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Clinical Pathology Laboratory Service Engineer
Field Service Engineer and customer support role, covering 3 NHS sites across Shrewsbury and Telford areas
Attending to installations, breakdowns, repair and PPM.
Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio
Covering the clinical chemistry portfolio
Full product and training provided
Benefits of the Clinical Pathology Laboratory Service Engineer
£49,700 basic, fully competent
Bonus 12% of Salary
Car or £7200 allowance
Group Income Protection
Employee Assistance Programme
Pension, Life Assurance
Benefit Funding
The Ideal Person for the Clinical Pathology Laboratory Service Engineer
Must have an engineering qualification
Ideally you will have clinical pathology laboratory experience but not essential
An ambitious and motivated, qualified field service professional with experience of high-value capital equipment
You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge
A logical and process-driven mindset driven & ability to manage personal time?
Disciplined to deliver service support in line with service KPIs?
Quick learner?with innovative and continual improvement mind-set?
Experience of “on-site” customer-facing engineering support
Proven track record of troubleshooting experience?
Good working knowledge of electronics, electro-mechanical systems and information technology
Knowledge of Customer Relationship Management
A valid driver’s license and indefinite rights of working in the UK are required
If you think the role of Clinical Pathology Laboratory Service Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Job Title: Trainee HGV Technician
Location: Pity Me, Durham
Salary: £31,000 per annum
When Trained and Qualified: Up to £39,696 per annum basic salary
Shift Pattern: Days
Job Type: Permanent
Are you a skilled and dedicated Vehicle Technician, Vehicle Mechanic, or Vehicle Fitter looking for an exciting career opportunity? Our client, a well-established and reputable commercial vehicle fleet company, is seeking a talented Vehicle Technician to become a Trainee HGV Technician. You would have the chance to gain a level 3 qualification in heavy vehicle maintenance and repair and gain a Class 1 HGV Licence. If you are passionate about commercial vehicles, possess strong technical skills, and thrive working on a wide range of vehicles, we would love to hear from you!
Key Responsibilities:
As a Trainee HGV Technician / Trainee HGV Mechanic / Trainee HGV Fitter, you will be responsible for:
Routine Maintenance: Conducting regular inspections, servicing, and maintenance of heavy goods vehicles to ensure they are in optimal working condition.
Diagnosis and Repairs: Diagnosing and repairing mechanical and electrical faults efficiently and accurately.
Quality Control: Ensuring all work is completed to the highest standards, adhering to industry best practices and safety regulations.
Documentation: Accurately documenting all work performed, including parts used and hours worked, to maintain clear service records.
Customer Service: Providing exceptional customer service by addressing customer inquiries, explaining repairs, and offering maintenance advice.
Team Collaboration: Collaborating with colleagues and other departments to ensure a seamless workflow and excellent customer satisfaction.
Requirements:
To be well-suited to this role as a Trainee HGV Technician / Trainee HGV Mechanic / Trainee HGV Fitter, you should have:
Technician Qualification: A relevant qualification or apprenticeship in light vehicle maintenance and repair.
Experience: Good experience as a Vehicle Technician / Vehicle Mechanic / Vehicle Fitter, with a strong background in diagnosing and repairing vehicles and/or commercial vehicles.
Technical Skills: Proficiency in using diagnostic tools and equipment, along with a solid understanding of vehicle systems.
Adequate Equipment: You will need to supply your own tools and other relevant equipment to carry out work required.
Attention to Detail: A keen eye for detail and a commitment to delivering high-quality work.
Team Player: Strong interpersonal and communication skills, with the ability to work effectively within a team.
Safety Awareness: A strong commitment to safety protocols and practices.
Flexibility: Willingness to adapt to employer needs when necessary.
Benefits:
Competitive Salary
Enhanced Overtime Rates
Holiday allowance, further increased with service.
Comprehensive and varied training
Employee benefits package
Supportive and collaborative work environment
If you are a skilled Vehicle Technician / Vehicle Mechanic / Vehicle Fitter looking for a challenging and rewarding career opportunity, apply today to join a respected commercial fleet vehicle company. Take the next step in your career and be part of a team dedicated to delivering excellence in vehicle maintenance and customer service.
To apply for this Trainee HGV Technician role, please submit your CV via this advert or contact Sam Roberts at Holt Recruitment.....Read more...
Job Title: Mobile Van Technician
Location: Stockton on Tees
Covering: Middlesborough and surrounding areas
Salary: £34,000 per annum basic salary / £38,000 with bonus
Shift Type: Day Shift
Job Type: Permanent
Are you a skilled and dedicated Vehicle Technician, Vehicle Mechanic, or Vehicle Fitter looking for an exciting career opportunity? Our client, a well-established and reputable commercial vehicle fleet company, is seeking a talented Mobile Van Technician / Mobile Van Mechanic / Mobile Van Fitter to join their team. If you are passionate about commercial vehicles, possess strong technical skills, and thrive working on a wide range of vehicles, we would love to hear from you!
Key Responsibilities:
As a Mobile Van Technician / Mobile Van Mechanic / Mobile Van Fitter, you will be responsible for:
Routine Maintenance: Conducting regular inspections, servicing, and maintenance of heavy goods vehicles to ensure they are in optimal working condition.
Diagnosis and Repairs: Diagnosing and repairing mechanical and electrical faults efficiently and accurately.
Quality Control: Ensuring all work is completed to the highest standards, adhering to industry best practices and safety regulations.
Documentation: Accurately documenting all work performed, including parts used and hours worked, to maintain clear service records.
Customer Service: Providing exceptional customer service by addressing customer inquiries, explaining repairs, and offering maintenance advice.
Team Collaboration: Collaborating with colleagues and other departments to ensure a seamless workflow and excellent customer satisfaction.
Requirements:
To be well-suited to this role as a Mobile Van Technician / Mobile Van Mechanic / Mobile Van Fitter, you should have:
Technician Qualification: A relevant qualification or apprenticeship in vehicle maintenance and repair.
Experience: Good experience as a Vehicle Technician / Vehicle Mechanic / Vehicle Fitter, with a strong background in diagnosing and repairing vehicles and/or commercial vehicles.
Technical Skills: Proficiency in using diagnostic tools and equipment, along with a solid understanding of vehicle systems.
Adequate Equipment: You will need to supply your own tools and other relevant equipment to carry out work required.
Attention to Detail: A keen eye for detail and a commitment to delivering high-quality work.
Team Player: Strong interpersonal and communication skills, with the ability to work effectively within a team.
Safety Awareness: A strong commitment to safety protocols and practices.
Flexibility: Willingness to adapt to employer needs when necessary.
Benefits:
Competitive Salary
Enhanced Overtime Rates
Holiday allowance, further increased with service.
Comprehensive and varied training
Employee benefits package
Supportive and collaborative work environment
If you are a skilled Vehicle Technician / Vehicle Mechanic / Vehicle Fitter looking for a challenging and rewarding career opportunity, apply today to join a respected commercial fleet vehicle company. Take the next step in your career and be part of a team dedicated to delivering excellence in vehicle maintenance and customer service.
To apply for this Mobile Van Technician / Mobile Van Mechanic / Mobile Van Fitter role, please submit your CV via this advert or contact Sam Roberts at Holt Recruitment.....Read more...
Job Title: Trainee HGV Technician
Location: Wallsend, Newcastle
Salary: £31,000 per annum
When Trained and Qualified: Up to £39,696 per annum basic salary
Shift Pattern: Days
Job Type: Permanent
Are you a skilled and dedicated Vehicle Technician, Vehicle Mechanic, or Vehicle Fitter looking for an exciting career opportunity? Our client, a well-established and reputable commercial vehicle fleet company, is seeking a talented Vehicle Technician to become a Trainee HGV Technician. You would have the chance to gain a level 3 qualification in heavy vehicle maintenance and repair and gain a Class 1 HGV Licence. If you are passionate about commercial vehicles, possess strong technical skills, and thrive working on a wide range of vehicles, we would love to hear from you!
Key Responsibilities:
As a Trainee HGV Technician / Trainee HGV Mechanic / Trainee HGV Fitter, you will be responsible for:
Routine Maintenance: Conducting regular inspections, servicing, and maintenance of heavy goods vehicles to ensure they are in optimal working condition.
Diagnosis and Repairs: Diagnosing and repairing mechanical and electrical faults efficiently and accurately.
Quality Control: Ensuring all work is completed to the highest standards, adhering to industry best practices and safety regulations.
Documentation: Accurately documenting all work performed, including parts used and hours worked, to maintain clear service records.
Customer Service: Providing exceptional customer service by addressing customer inquiries, explaining repairs, and offering maintenance advice.
Team Collaboration: Collaborating with colleagues and other departments to ensure a seamless workflow and excellent customer satisfaction.
Requirements:
To be well-suited to this role as a Trainee HGV Technician / Trainee HGV Mechanic / Trainee HGV Fitter, you should have:
Technician Qualification: A relevant qualification or apprenticeship in light vehicle maintenance and repair.
Experience: Good experience as a Vehicle Technician / Vehicle Mechanic / Vehicle Fitter, with a strong background in diagnosing and repairing vehicles and/or commercial vehicles.
Technical Skills: Proficiency in using diagnostic tools and equipment, along with a solid understanding of vehicle systems.
Adequate Equipment: You will need to supply your own tools and other relevant equipment to carry out work required.
Attention to Detail: A keen eye for detail and a commitment to delivering high-quality work.
Team Player: Strong interpersonal and communication skills, with the ability to work effectively within a team.
Safety Awareness: A strong commitment to safety protocols and practices.
Flexibility: Willingness to adapt to employer needs when necessary.
Benefits:
Competitive Salary
Enhanced Overtime Rates
Holiday allowance, further increased with service.
Comprehensive and varied training
Employee benefits package
Supportive and collaborative work environment
If you are a skilled Vehicle Technician / Vehicle Mechanic / Vehicle Fitter looking for a challenging and rewarding career opportunity, apply today to join a respected commercial fleet vehicle company. Take the next step in your career and be part of a team dedicated to delivering excellence in vehicle maintenance and customer service.
To apply for this Trainee HGV Technician role, please submit your CV via this advert or contact Sam Roberts at Holt Recruitment.....Read more...
Position: Tyre Fitter
Location: West Cork
Salary: Excellent Package Available
Do you enjoy working with your hands and problem-solving? If so, we have the perfect opportunity for you. We are currently seeking a friendly and detail-oriented Tyre Fitter to join our client’s busy service. Your expertise will be crucial in maintaining our high standards of customer satisfaction and safety.
Responsibilities
Perform tire fitting and balancing on various vehicles, including cars, trucks, and motorcycles.
Inspect and diagnose tire-related issues, recommending appropriate solutions to customers.
Follow established safety procedures and guidelines when handling tools and heavy equipment.
Maintain accurate records of tire fittings and replacements, ensuring proper documentation.
Collaborate with team members to ensure efficient workflow and timely completion of tasks.
Provide exceptional customer service by addressing customer inquiries and concerns.
Stay updated on the latest industry trends and techniques to continually improve skills and knowledge.
Attend breakdown calls when required
Requirements
Proven experience as a Tyre Fitter or similar role.
Strong knowledge of tire fitting and balancing techniques.
Ability to effectively use and maintain tire fitting equipment and tools.
Excellent problem-solving skills and attention to detail.
Strong customer service and communication skills.
Ability to work in a team-oriented environment.
Valid driver's license.
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.....Read more...
PART TIME RELATIONSHIP MANAGER
HOME BASED – SOUTH WEST TERRITORY
UPTO £36,500 (PRO RATA) + EXCELLENT BENEFITS + CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a membership organisation who are looking for an individual to join their team and show support and strong relationship skills to their members. This is a part time position, 3 days per week and will require you to travel to members and provide them with advice and training. This role is a great opportunity for someone who has experience working within a Relationship Manager, Customer Care, Customer Service, Account Manager or similar role.
THE ROLE:
Show strong relationship management skills to members and provide support.
Provide advice and training to members on all aspects of social responsibility and compliance.
Build and maintain strong relationships.
Travel to meet members within your territory area to train them and their staff about necessary policies and processes.
Respond to general enquiries over email and phone.
Must have a driving license as this is a field based role that require travel.
Be the main point of contact for member and provide them with the highest level of account management, relationship management and customer service.
THE PERSON:
Have previous experience working within a Relationship Management, Customer Service, Customer Care, Account Manager or similar type of role.
Must have an understanding and interest in compliance.
Must be able to demonstrate strong relationship management skills.
Open to learning new things and get stuck in.
Be able to adapt quickly.
Extremely organised individual and be able to manage your day accordingly.
Must have a driving license.
BENEFITS:
Part time salary (£21,000 – £22,000) 3 days per week.
Full product training.
Excellent company pension.
Flexible hours.
Private medical insurance.
Development opportunities.
Sociable culture – team building get togethers.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Production Office Administrator.
Working for a family run, glass, glazing, window and door company who have been running for over 50 years and are currently expanding. They have an excellent reputation in the industry and strive to recruit staff who want to learn and grow with them. They love having people bring in new ideas for them to try to ensure they are consistently improving.
Purpose of the role:
Reporting to the Production Manager, this role is a vital cog in the working of the factory. It is based in the production office where all the customer orders for the factory are processed. Working within a team you will liaise across the factory and despatch to ensure a seamless customer experience.
Key Responsibilities for the Production Administrator:
Deal with customer quotes and enquires
Sales order processing
Help with despatch paperwork
Work within the team to ensure a smooth service to customers from order to delivery
Answer any customer queries
Liaising with internal teams
Any other administration
Key skills Required for the Production Administrator:
Customer service experience within a fast-paced environment
Administration experience
Adaptable in a changing environment
Confident communicator
Willing to learn new things
Excellent verbal and written communications skills with strong attention to detail and accuracy
Organised approach to work
What’s in it for you?
Salary of between £25,000 and £28,000 depending on experience
Monday to Friday 8.00 am to 4.30 pm
Office based
28 days holiday including bank holidays
Extra day off for your birthday
Please note: Employ Direct is an advertising service and a subsidiary of Cameo Consultancy (Recruitment) Ltd. Should you be successful in being shortlisted for this role, your CV will be forwarded directly to our client. If they would like to progress through to interview stage, our client will contact you directly. All third-party applications will be forwarded to Cameo Consultancy.
....Read more...
PART TIME COMPLIANCE CONSULTANT
HOME BASED – SOUTH WEST TERRITORY
UPTO £36,500 (PRO RATA) + EXCELLENT BENEFITS + CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a membership organisation who are looking for an individual to join their team and show support and strong relationship skills to their members. This is a part time position, 3 days per week and will require you to travel to members and provide them with advice and training. This role is a great opportunity for someone who has experience working within a Relationship Manager, Customer Care, Customer Service, Account Manager or similar role.
THE ROLE:
Show strong relationship management skills to members and provide support.
Provide advice and training to members on all aspects of social responsibility and compliance.
Build and maintain strong relationships.
Travel to meet members within your territory area to train them and their staff about necessary policies and processes.
Respond to general enquiries over email and phone.
Must have a driving license as this is a field based role that require travel.
Be the main point of contact for member and provide them with the highest level of account management, relationship management and customer service.
THE PERSON:
Have previous experience working within a Relationship Management, Customer Service, Customer Care, Account Manager or similar type of role.
Must have an understanding and interest in compliance.
Must be able to demonstrate strong relationship management skills.
Open to learning new things and get stuck in.
Be able to adapt quickly.
Extremely organised individual and be able to manage your day accordingly.
Must have a driving license.
BENEFITS:
Part time salary (£21,000 – £22,000) 3 days per week.
Full product training.
Excellent company pension.
Flexible hours.
Private medical insurance.
Development opportunities.
Sociable culture – team building get togethers.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
PART TIME RELATIONSHIP MANAGER
HOME BASED – SOUTH WEST TERRITORY
UPTO £36,500 (PRO RATA) + EXCELLENT BENEFITS + CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a membership organisation who are looking for an individual to join their team and show support and strong relationship skills to their members. This is a part time position, 3 days per week and will require you to travel to members and provide them with advice and training. This role is a great opportunity for someone who has experience working within a Relationship Manager, Customer Care, Customer Service, Account Manager or similar role.
THE ROLE:
Show strong relationship management skills to members and provide support.
Provide advice and training to members on all aspects of social responsibility and compliance.
Build and maintain strong relationships.
Travel to meet members within your territory area to train them and their staff about necessary policies and processes.
Respond to general enquiries over email and phone.
Must have a driving license as this is a field based role that require travel.
Be the main point of contact for member and provide them with the highest level of account management, relationship management and customer service.
THE PERSON:
Have previous experience working within a Relationship Management, Customer Service, Customer Care, Account Manager or similar type of role.
Must have an understanding and interest in compliance.
Must be able to demonstrate strong relationship management skills.
Open to learning new things and get stuck in.
Be able to adapt quickly.
Extremely organised individual and be able to manage your day accordingly.
Must have a driving license.
BENEFITS:
Part time salary (£21,000 – £22,000) 3 days per week.
Full product training.
Excellent company pension.
Flexible hours.
Private medical insurance.
Development opportunities.
Sociable culture – team building get togethers.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Job title – Workshop Coordinator Location – North Shields Salary – £37,043 per annum Duration – Perm/Full-time Sector – 7:30am to 4pm / 8pm to 4:30pm An opportunity has arisen for an Workshop Coordinator to join, a leading UK fleet management and maintenance company. Along with a salary of up to £37,043 you will also receive full uniform, free onsite parking, EAP, a cycle to work scheme, a pension scheme, and 23 days annual leave (plus Bank Holidays), increasing to 29 with service. As Workshop Coordinator your responsibilities will include:
Take Ownership of Customer Maintenance Issues:
Assume responsibility for addressing customer maintenance issues.
Coordinate with relevant suppliers to ensure timely completion of work.
Challenge parts and labour information provided by suppliers when necessary.
Customer Communication:
Keep customers informed about maintenance event bookings.
Provide updates on delayed maintenance from workshops.
Communicate vehicle availability and any excessive costs.
External Workshop Management:
Issue job numbers to external workshops.
Ensure repairs stay within budget and meet recall or defect requirements.
Communicate other maintenance needs to workshops.
Customer Service and Expectation Management:
Provide customer service to workshops, suppliers, and customers.
Manage expectations and pass on queries beyond the role.
Quality Review and Documentation:
Review workshop maintenance electronic job sheets for compliance, validity, timeliness, and completeness.
Close open external workshop jobs once work is confirmed (e.g., warranty).
Liaison with External Workshops:
Collaborate with external workshops to ensure customer service levels, cost, and work content meet requirements.
Work Tracking and Budget Management:
Track “In Progress” work and escalate issues as needed.
Review maintenance budgets and contracts, ensuring proper coding and recharging.
Verify legal certifications received from external suppliers.
We’re looking for an Workshop Coordinator with the following:
Must have a previous Technical qualification within mechanics
Competent in Microsoft programmes (Word, Excel, and Office)
The company operates a fleet of more than 5,000 assets including Vans, HGV Trailers, and Large plant. The diverse fleet ranges from company cars, small trailers, and aerial platforms to excavators and 44 tonne tankers. This team of experienced technicians ensures vehicles are fully compliant and off-road for minimum periods. IT is a utility backed company in business for over 25 years. To apply for this role as Workshop Coordinator , please click apply online and upload an updated copy of your CV or call and ask for Sam Procter....Read more...
Home Services Manager Bracknell, UK Temporary – 6 Months + Full Time 35 hoursWe are seeking a highly efficient and knowledgeable Home Services Manager to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning and managing the customer relationship, providing mixed tenure landlord services within a designated patch, ensuring that excellent tenancy management services are maintained. Please note a Basic DBS is required for this role Requirements
Previous experience within a similar role in Tenancy/Leasehold Management
Experience working in a customer facing role delivering excellent customer service
Familiarity with legal framework around tenancy and leasehold management is a plus
Excellent verbal and written communication skills
Ability to multitask, prioritize workload, and meet deadlines
Good administrative skills and knowledge of Outlook, Excel, Word. Ability to analyse and present information in a clear method
Full enhanced DBS required
Role Expectations
Taking ownership of assigned patch, promptly addressing customer concerns, and managing expectations
General tenancy and leasehold management, including letting empty homes, maximizing income and managing arrears, setting service charges, resolving anti-social behavior and managing casework, ensuring gas and fire safety in customers' homes, effectively carrying out repairs, and undertaking estate inspections and implementing agreed actions
Serve as a point of contact for customers, investigating complaints and resolving issues in a timely and professional manner
Maintain accurate and up-to-date records of property-related information, including tenancy agreements, maintenance requests, tenancy renewals, and correspondence
Driving continuous service improvements and managing change effectively
Driving improvement in key performance indicators including customer satisfaction, letting vacancies, property inspections, and income collection
Liaise with contractors and maintenance personnel to ensure that all properties meet a high standard
Build relationships and work collaboratively with internal and external Stakeholders
Keep up to date with current legislation and regulations related to property management
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk....Read more...
Job Title – Licensing Administrator
Location – Newcastle upon Tyne NE1
Contract – Temp - Sept
Hours – Full-time, Monday to Friday, 8:00 am - 4:00 pm
Role summary –
Are you detail-oriented with strong customer service and administrative skills? This client is seeking a dedicated individual to join their team as a Licensing Administrator. In this role, you will be responsible for processing and updating licence information related to Alcohol, Entertainment, Gambling, Temporary Event Notices, Pavement Cafes, and Events
Key Responsibilities:
Process and update licence applications and information efficiently and accurately.
Provide excellent customer service to stakeholders and applicants.
Manage incoming calls and correspondence related to licensing queries.
Utilize ICT skills to maintain digital records and databases.
Collaborate with internal teams to ensure smooth processing of licensing applications.
Requirements:
Strong customer service skills with the ability to communicate effectively.
Proficiency in using Microsoft Office packages (Word, Excel, Outlook).
Good organizational skills with high attention to detail.
Ability to work independently and as part of a team.
Willingness to learn and adapt to new processes.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
Service/Diagnostic/Vehicle Technician Stafford - £40k OTE upwards - Main Dealership
Location Cambridge Job Title - Service/Diagnostic/Vehicle Technician
Salary - £40k OTE upwards
Our client is a main dealership in Stafford and they are looking for an experienced Service/Diagnostic/Vehicle Technician to join their busy Service Department, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
8am-5pm Monday - Friday
8am-12:30
1 in 3 Saturday's
Key responsibilities for this Service/Diagnostic/Vehicle Technician role in Stafford are:
Undertake maintenance, service and repair activities on motor vehicles to the highest standard
Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
Keep work areas clean and tidy, organised and safe from hazards to health and safety
Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
Minimum requirements for this Service/Diagnostic/Vehicle Technician role in Stafford are:
Qualified to NVQ level 3 (or equivalent)
Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
Excellent customer service skills
Good technical knowledge
Must have a Driving License
The ability to work without supervision
Take responsibility for the quality and quantity of their work
Service/Diagnostic/Vehicle Technician Stafford - £40k OTE upwards - Main Dealership
If you want to hear more about the Service/Diagnostic/Vehicle Technician role, please send us your CV by clicking apply now or by contacting Will Vaughan on 07483069098 or will@holtautomotive.co.uk to discuss further.
Stafford - £40k OTE upwards - Main Dealership
Location Cambridge Job Title - Service/Diagnostic/Vehicle Technician
Salary - £40k OTE upwards
Our client is a main dealership in Stafford and they are looking for an experienced Service/Diagnostic/Vehicle Technician to join their busy Service Department, offering a fantastic basic salary and bonus structure with a brilliant opportunity for you to be able to progress within a main dealership.
8am-5pm Monday - Friday
8am-12:30
1 in 3 Saturday's
Key responsibilities for this Service/Diagnostic/Vehicle Technician role in Stafford are:
Undertake maintenance, service and repair activities on motor vehicles to the highest standard
Carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
Keep work areas clean and tidy, organised and safe from hazards to health and safety
Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
Minimum requirements for this Service/Diagnostic/Vehicle Technician role in Stafford are:
Qualified to NVQ level 3 (or equivalent)
Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
Excellent customer service skills
Good technical knowledge
Must have a Driving License
The ability to work without supervision
Take responsibility for the quality and quantity of their work
Service/Diagnostic/Vehicle Technician Stafford - £40k OTE upwards - Main Dealership
If you want to hear more about the Service/Diagnostic/Vehicle Technician role, please send us your CV by clicking apply now or by contacting Will Vaughan on 07483069098 or will@holtautomotive.co.uk to discuss further.....Read more...
Fantastic opportunity for a Head of Global Service and Support to join my client who are a leading provider of modular signal switching and simulation solutions for electronic test and measurement applications.
The Head of Global Service and Support, in Essex, will play a pivotal role in establishing a new department, with the objective for this division being to ensure customer satisfaction and maintain high-quality technical support services across international markets. You will recruit and lead a dedicated team of support professionals, develop strategic initiatives, and foster collaborative relationships with customers and external vendors.
Other responsibilities include:
O Implement initiatives to enhance the efficiency and effectiveness of technical support operations.
O Cultivate strong relationships with external vendors and customers to understand their unique requirements and expectations.
O Collaborate with cross-functional teams to address customer needs and drive continuous improvement.
O Act as a mediator in resolving escalated customer issues, working closely with product owners and engineering teams to ensure timely resolutions.
O Implement proactive measures to prevent recurring issues and enhance customer satisfaction.
O Develop and maintain standards, policies, and procedures for technical support services to ensure consistency and quality.
O Oversee the day-to-day operations of technology support services, including resource allocation, workload management, and performance monitoring.
O Collaborate with sales and sales engineering teams to develop new programs aligned with the company's strategic direction.
The Head of Global Service and Support, in Essex, will have
Experience in establishing a new group and/or department.
Bachelor's degree in engineering, computer science, or related field; advanced degree preferred.
Proven experience in a leadership role within the test and measurement industry, with a focus on global service and support.
Strong understanding of technical support methodologies, tools, and best practices.
Proven track record of driving continuous improvement and achieving organisational goals.
This role requires travel (as per business needs) and a full and valid driving licence.
This is a great opportunity with a well established company in Essex that offer products and services to streamline the design, development and sustainment of high performance electronic & test verification systems.
APPLY NOW! For the role of Head of Global Service and Support, in Essex, by sending your CV to cgilbert@redlinegroup.Com or call Charlie on 01582 878807 or 07961 158 782 for more information.....Read more...
Reporting to the Centre Manager you will be responsible for managing your centre, co-ordinating the workload, the delivery of company business objectives while providing excellent customer service. Maintain centre and health & safety standards. Encourage, lead and motivate your team to consistently deliver excellent service.
Further Details
The ideal Assistant Centre Manager must possess:
Assist the Centre Manager in the operation and daily running of the depot
Play a key part in the Centre targets including key performance indicators
Oversee the maintenance of stock values within the centre
Implement and enforce company Policies and Procedures
Offer and deliver excellent customer service
Ensure all work is carried out in line with Company Policies and Procedures
Possess a full UK driving licence
Our customers are at the centre of everything we do and that’s why we provide the very best customer service training in our industry. As part of our team you will be given the opportunity to take your career to a whole new level as we are committed to investing in and the coaching and development of our employees. We are in an exciting period of growth so why not become part of a successful and developing team.
In return we offer you:
A competitive salary and opportunity to earn a bonus
Annual leave of 25 days plus 8 bank holidays
Auto enrolment pension scheme
Staff discounts on products and services
Personal development - leadership skills, product training, customer service, and key skills training
Vision plan
Cycle to work scheme
Long service award
Uniform and PPE provided
Company events
....Read more...
Job role:- Service Advisor [Automotive]
Location:- Basingstoke
Salary:- £35,000
Were recruiting for a Service Advisor in the Basingstoke area to join one of the UK's top Premium Dealership Group's.
You'll be a representative of a well-known Iconic Franchise, being the initial point of contact. You'll be involved with meet and greets in the morning, guiding customers A-Z through the day with updates on their service status, and creating trust with customers for Aftersales care on their vehicle.
One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills [and a good set of plate-spinning skills] you'll take care of the day-to-day admin, calls and daily chin-wags with their familiar and loyal customer base that most likely, have served their car-buying and servicing needs for generations.
- Earning potential of £35,000 + workshop bonus
- 40 hours with 1 Saturday in 4 with working hours 8-6pm.
- Company training and excellent benefits, including access to a CBS car scheme in the future.
Training with the brand will be given, and seeing as you'll most like be rubbing shoulders with various departments you'll see progression and further training into other roles within the business if you'd want it.
Requirements?
- The ability to deliver outstanding customer service to a variety of customers, in a variety of departments.
- The awareness to deal with multiple calls & emails, whilst ensuring pets and children are watered/refreshed alongside their owners.
- Promptitude and great relationship skills with customers and colleagues alike
- That's it.
Does this sound like something that would suit you?
Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Duxbury @ Holt Recruitment on 07885 857727 / or send your CV to eric@holtrecruitment.com. He can tell you everything about your next challenge.....Read more...
Reporting to the Area Manager you will be responsible for managing your centre, co-ordinating the workload, the delivery of company business objectives while providing excellent customer service. Maintain centre and health & safety standards. Encourage, lead and motivate your team to consistently deliver excellent service.
Further Details
The ideal Centre Manager must possess:
A confident, experienced and commercially focused manager, with a proven background within the retail and/or automotive industries
Ability to lead and manage a team within a retail outlet
Able to demonstrate success at developing and maintaining sales
Customer focused and able to encourage the team to deliver consistent customer service
Experience of maximising sales and turnover, compliance with centre and management standards
Full UK driving licence with no more than 9 points (you will be subject to licence checks)
Good time management skills and the ability to manage the work effectively
Proven ability to lead and coach a team to deliver and complete jobs in a timely manner.
Maintain centre and health & safety standards
Lead from the front with regards to our core values, principles and high expectations of presentation standard
The willingness to constantly learn and improve your own performance
Our customers are at the centre of everything we do and that’s why we provide the very best customer service training in our industry. As part of our team you will be given the opportunity to take your career to a whole new level as we are committed to investing in and the coaching and development of our employees. We are in an exciting period of growth so why not become part of a successful and developing team.
In return we offer you:
A competitive salary and opportunity to earn a bonus
Annual leave of 25 days plus 8 bank holidays
Auto enrolment pension scheme
Staff discounts on products and services
Personal development - leadership skills, product training, customer service, and key skills training
Vision plan
Cycle to work scheme
Long service award
Uniform and PPE provided
Company events
....Read more...
Network Solutions Consultant
Location: Hybrid working and Leeds area
Salary:- £60-70k + Bens
Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre
Our client, a leading provider of networking services is looking for an experienced Customer Facing Network Solutions Consultant to join their team.
The role requires a high level of interaction at a consultancy level with a variety of Enterprise customers as well as internal engineering and pre-sales teams, providing a broad range of Networking and Data Centre solutions.
Experience of designing networking solutions is essential, preferably gained in an enterprise environment. You will be confident & professional when dealing face to face with customers on a technical level and will have the ability to both field customer discussions and present to technical audiences.
The role will involve working closely with projects and delivery teams to ensure that customer related projects are efficiently and seamlessly transitioned into the operational environment.
Key responsibilities:
To be the technical expert accountable for the customer solution design during the post-sales delivery phase of a customer solution, leading detailed design and integration meetings.
To support the Pre-sales function with the understanding of requirements and design of solutions, in particular supporting non-standard requests and making recommendations, especially when customer requirements are not a best fit for a standard service.
Responsibility to adapt the standard core services (defined by Core Engineering) to bespoke customer requirements. It is expected that this would normally be by design changes on the CE only.
Provide technical consultation for Pre-Sales, attending customer pre-sales meeting when required to capture detail, provide technical input.
To be the conduit between the presales and post sales teams to ensure an approved customer design is transitioned into delivery (particularly when requests are bespoke).
Define IP/VOIP, designs/test plans and execute.
Deliver full solution documentation and carry out handover into the relevant support areas.
Develop a deep technical and environmental understanding of the customer and their solution.
Maintenance of solution design documentation throughout a customer’s lifecycle
To promote standardisation of change types within the customer solutions and lead on the development of supporting blueprints
Technical Skills:
• Vendor-specific experience in Cisco, Juniper, Palo Alto, Fortinet, Meraki…etc
• In-depth understanding of routing protocols, internal and external BGP, OSPF, EIGRP & RIP.
• Familiar with common Internet protocols, e.g. SNMP, SMTP, ICMP
• Advanced knowledge of routers, switches, firewalls, Access Control Lists (ACLs)
• Detailed knowledge of core network routers and infrastructure
• Hands-on experience of IP / VOIP network design, implementation and troubleshooting
• Hands-on Cisco exposure backed up with relevant Cisco accreditation
• Detailed understanding of Layer2 and Layer3 MPLS VPNs from the Core to Customer Edge (P / PE / CE) including VRFs
• A strong background in configuring firewalls for both Corporate and ISP services, to include: VPN Client and Site2Site IPSec Policies, Advanced DPI Policies for Internet Traffic and Centralised / Virtual Firewall Policies for VPN Customers.
• Detailed understanding of all aspects of QoS (Traffic Shaping / Policing / Scheduling / Congestion Management and Avoidance). Specific experience with deploying QoS in a voice and / or converged environment would be advantageous (using both IPv4 and IPv6).
• Previous work on designing and delivering resilient solutions.
• Experience of delivering solutions on Cloud compute such as Azure/AWS.
• Configuring and deploying VXLAN solutions
• Experience in design, implementation and management of SDWAN solutions.
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Job Title: Customer Voice Administrator Location: Leyland Contract Type: Temp Ongoing Start date: ASAPAbout the Company This company is a leading provider of housing solutions in the UK. They are passionate about making a difference in the lives of their tenants and are committed to providing high-quality services to their clients.About the Role The Customer Voice Administrator will be responsible for managing the customer feedback process and ensuring that all feedback is recorded, analysed and acted upon. This role will involve liaising with various departments within the company to ensure that customer feedback is addressed in a timely and effective manner.Key Responsibilities
Manage the customer feedback process and ensure that all feedback is recorded, analysed and acted upon.
Produce regular reports on customer feedback and present findings to senior management.
Liaise with various departments within the company to ensure that customer feedback is addressed in a timely and effective manner.
Identify areas for improvement in the customer feedback process and implement changes where necessary.
Requirements
Minimum of 2 year's experience in a similar role.
Excellent communication skills, both written and verbal.
Strong analytical skills with the ability to interpret data and produce reports.
Excellent organisational skills with the ability to manage multiple tasks and priorities.
Strong attention to detail with the ability to identify trends and patterns in customer feedback.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
Optical Assistant Portishead £11.90 per hour + benefits
Do you have good Customer Service / Retail skills? Do you have some optical experience?
Come and work as an Optical Assistant at Portishead based opticians. Full time or part time hours by arrangement
Training is available but ideally you will already have some relevant experience
The Role
As Retail Assistant / Optical Consultant working for a thriving opticians business in Portishead you will work with staff and customers with the following duties:
booking patient appointments
helping patients to choose frames
contact lens sales and assistance
reception duties & general administration
supporting senior staff / optometrists
conducting customer tests, using specialist equipment
The Company
Our client is a thriving opticians practice working with updated equipment including OCTs, slit lamp cameras and dry eye clinic equipment. Training and support is available to staff to expand their skillsets and venture into enhanced services.
The Person
As Optical Assistant / Consultant you may have previous experience in a retail, customer-facing or similar role, although training will be provided for the right person. Most importantly you will be friendly and personable with good communication & organisation skills, you will have a customer focused approach.
This can be a full time or a part time role. Working days are Monday to Friday with some Saturdays. Hours to be discussed at interview.
If you wish to be considered for the role of Optical Assistant, please forward your CV quoting reference 240543A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: optical consultant retail assistant customer service optician optometrist health care eye care contact lenses spectacles eye test Portishead North Somerset Clevedon Pill Portbury Bristol....Read more...
Job Title:- Automotive Service Advisor
Location:- Brighton
Salary:- £37000
We have an Automotive Service Advisor role available in the Brighton area to join a very successful Prestige Dealership Group.
- On target earnings of up to £37,000
- Premium brand where you will learn through warranty training and accreditation.
- Variety in the day to day in a professional and fast paced work environment progression available in the future.
- More of a consultant than an Advisor in this high paced role
What are the requirements for this Service Advisor role?
1. Enthusiasm for the motor trade, and experience in a role that is customer-focused at the highest standard
2. A driving license to move cars around when needed.
3. Being able to think about getting the best result for the customer, and that's it.
Other key points of this Service Advisor role: -
- Mon - Fri only 8-6pm + 1/4 Saturdays, where the workshop is closed for admin only
- Aftersales training and accreditation with a world class franchise
Does this Service Advisor role sound like something that would suit you?
If you are interested in expanding your Motor Trade career, reply with your CV below or contact Eric @ Holt Recruitment. He can tell you everything you need to know about your next career move.
eric@holtrecruitment.com
07885 857727....Read more...
JOB DESCRIPTION
Specific Requirements: Process quotes in SFA. Receives new orders and completions and enters into the computer system. Scans documents. Provides customer service. Traces, expedites and coordinates the shipping of orders and leftovers. Responsible for running and updating backlog and accounts receivable reports and leftover reports. Forecast review and updates. Shipment allocation reports. Matches invoices with orders, mails invoices to the customer, and follows up on special billing forms. Requests insurance certificates to customers and general contractors. Logs Contracts to be executed. Gets necessary approvals and sends correspondence to customers. Processes invoices from outside vendors as needed. Works with Accounting to set up new vendors. Modifies orders with labor, product and pricing - changes as needed.
Background Requirements:
BS Degree in Business or Marketing preferred or extensive experience in customer service field. Excellent verbal, written and interpersonal skills. One-year prior related work experience. Apply for this ad Online!....Read more...
Are you learning to be a Web developer and are a customer service superstar looking for an opportunity to shine? Look no further! The Opportunity Hub UK is excited to announce that we are currently recruiting for a Customer Support Executive to join one of the fastest growing PropTech companies in the UK. Company Overview: Our client is a SaaS business that has seen double digit year on year growth and is poised for even more success in the future. They are a dynamic and innovative company that is constantly pushing the boundaries of what is possible in the PropTech industry. Job Overview: The Customer Support Executive will be a vital member of the Client Services Division, whose primary goal is to keep our customers satisfied and delighted. The role will initially be part of a remote team of 4 Customer Support Executives and will involve managing tickets through FreshDesk and solving customer issues through our own in-house bespoke CMS systems. Here's what you'll be doing:Handling inbound queries from clientsProviding exceptional customer service to our clientsDemonstrating exceptional attention to detail when communicating with clientsContributing knowledge and understanding of best practices for Customer SupportHelping to improve company systemsDocumenting, tracking, and monitoring tickets/tasksHere are the skills you'll need:A primary focus on qualityDemonstrable experience of delivering with quality within a technical Customer Support TeamExcellent interpersonal and communication skillsKnowledge of CSS and HTMLExcellent working knowledge of up-to-date desktop applications, especially FreshDeskStrong organizational skills and ability to multitask in a small business environmentAn aptitude for problem-solving and strong attention to detailThe ability to work effectively and efficiently in a remote environmentHere are the benefits of this job:The opportunity to be a part of a dynamic and innovative company that is poised for even more success in the futureThe chance to take on a challenging new role and be involved in the development of the companyThe ability to work remotelyA chance to work in a sector that is constantly pushing the boundaries of what is possibleA career in the PropTech industry is not only exciting and challenging, but it also has the potential to make a real impact on the world. So, if you're ready to take on a new challenge and join a company with a bright future, don't hesitate to apply for this Customer Support Executive role today!....Read more...
