To provide a high standard of support to learners and staff within Learner Services
To provide an excellent responsive customer service to learners, staff and visitors
To administer learner disciplinary processes following suspensions, liaising with colleagues, learners, parents/carers and third parties as appropriate
Maintain accurate, confidential and timely record-keeping and communication
Training:
Business Administrator Level 3
Training Outcome:
To work within a multi skilled team of Learner Advisors providing a range of support services for learners and staff, particularly around learner disciplinaries, admissions and financial support
Employer Description:Scarborough TEC is part of the TEC Partnership, which is a large, innovative, dynamic and financially sound organisation.Working Hours :Monday - Friday, 8.30am - 5.00pm.
37-hours per week.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Non judgemental....Read more...
Candidate will gain experience within a number of departments
Accounts team – Helping to input client data into bookkeeping software (Sage / Xero etc).
Assisting with analysing client data and using Excel to create clear client records as part of year-end accounts preparation.
Tax team – assisting with the preparation of self-assessment tax returns. Advising clients of amounts due.
Admin team – assisting with setting up new clients. Phone answering from time to time. Meeting and greeting clients at the reception.
Training:Training will be day release in college - term-time. Training Outcome:The successful candidate can expect a permanent full time employment position with the firm and given the chance to study for further professional qualifications.Employer Description:Well established firm of Chartered Accountants and Chartered Tax Advisors serving a variety of clients across the North West and beyondWorking Hours :Monday to Friday. (9am to 5.30pm with 1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
What you’ll do:
Support senior advisors in providing holistic financial planning for clients
Assist with research, analysis, and preparation of client reports
Learn to build and maintain long-term client relationships
Attend client meetings (with support) and assist with follow-up actions
Develop your knowledge of pensions, investments, tax planning, protection, and mortgages
Ensure all work meets FCA regulatory requirements and Consumer Duty standards
Training:Paraplanner and Financial Planner Level 4 (Higher national certificate) Apprenticeship Standard:
These financial advice apprenticeships typically include expert-led instruction, mentorship, and real-world application, allowing apprentices to develop a comprehensive understanding of the financial advisory profession
Successful completion of the Financial Adviser Apprenticeship leads to the industry recognised qualification Diploma for Financial Advisers (DipFA) and individuals that undertake this programme are rounded and ready for a rewarding, challenging career
Training Outcome:
Clear career path from trainee to fully qualified Financial Advisor, with the opportunity to progress to Chartered status
Employer Description:ADNFC Wealth Management
ADNFC Wealth Management—operated by Clayton Holmes Naisbitt Financial Consultancy LLP—is an independent, chartered wealth advisory firm authorised and regulated by the FCA
ADNFC Financial / ADNFC Mortgages
ADNFC Mortgages is the trading brand of Andrew Nolan Mortgages Ltd, also FCA-authorised, specialising in delivering bespoke mortgage and protection solutionsWorking Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Workshop Manager ( HGV Dealership) circa £50K Per annum. Days shift, 7am – 5.30pm, 28 days holding – increasing with service, Overtime when required. Location of the Workshop Manager position: near Elland As a proactive member of the dealership's team, you will be responsible for overseeing the daily operations of the workshop, ensuring efficient workflow, managing resources, maintaining quality standards and always ensuring customer satisfaction. Can communicate in a courteous and professional manner at all levels.Responsibilities of the Workshop Manager.
Manage the day-to-day operations of the commercial vehicle workshop, ensuring all work is completed to the highest standards.
Oversee job card quality control and ensure all documentation is audit-ready and compliant with internal and external standards.
Allocate work to technicians based on skills and availability, ensuring maximum workshop productivity.
Work with dealership systems such as SAP, ASSIST, IDM, APD, ANS, and Time Management to manage workflow and reporting.
Liaise professionally and promptly with customers, service advisors, and technical support teams via phone and email.
Conduct regular team briefings, performance reviews, and support training and development of workshop staff.
Ensure compliance with health & safety, manufacturer standards, and company policies.
Support warranty, recall, and campaign processes in conjunction with the service administration team.The ideal candidate for the role must have commercial vehicle experience and will be able to organise the day to day running of the workshop and team members. Both good computer skills and communication is required.Benefits of the Workshop manager:
Permanent contract
Basic Salary £50K
28 days holidays ( including bank holidays ) with further increases with length of service
Company pension
Free parking
On-site parking
If you would like a private chat about Workshop Manager position before submitting your application, please contact Tony Gallagher at E3 Recruitment.....Read more...
Supporting senior tax advisors in delivering tax planning and advisory reports
Assisting with the preparation of tax returns for individuals with complex tax needs
Researching tax legislation and case law to provide technical support to more senior team members and clients
Communicating regularly with clients and keeping them informed of progress
Helping produce content for our website and social media accounts
Starting to build strong professional relationships
Training:
You will attend a mix of online and in person training courses with Tolleys on a schedule published by them
Training Outcome:
Once you have completed your apprenticeship you will be a fully qualified Chartered Tax Adviser
You may continue to be a mixed tax adviser, or could specialise in taxes like investigations and disputes, corporate tax or private client tax
Employer Description:ETC is a small specialist tax advisory practice, based in Altrincham, Cheshire.
We assist clients with complex tax needs, which tend to include business owners, entrepreneurs, self-employed individuals and those with complex affairs, such as people moving overseas or those investing in cryptocurrencies amongst other things, although we don't have a "typical" client - that's what keeps things interesting.
Our team is small (8) but mighty. We have a mix of those who trained with us and those who have gained experience at bigger firms. The work is the same big or small!Working Hours :We operate core hours of Monday -Friday, 10.00am - 4.00pm. College hours may vary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£25400 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £25400 plus performance bonus after 6 months....Read more...
Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:
Meeting and greeting our customers.
Delivering five-star customer service.
Marketing including social media and window displays.
Dealing with incoming and outgoing administration.
Updating customer files.
Selling foreign exchange.
Matching customer needs and advising customer on their holiday arrangements.
Selling travel and related products to customers.
Training:Travel Consultant Level 3 Apprenticeship Standard:
The apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and training provider.
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis.
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises.
On the job training delivered by the employer.
Quarterly formal progress review meetings with the providers coach/tutor and employer.
The Apprenticeship structure:
The apprenticeship standard has two parts:
The Learning Journey - this incorporates the skills, knowledge and behaviours that are essential to the role, employer and industry.
Functional Skills – This part of the programme provides those apprentices who have not achieved GCSEs or equivalent in English and maths the opportunity to gain a qualification in English and mathematics. Those candidates that have achieved GCSEs or equivalent in these subjects may be exempt from taking Functional Skills.
Specific technical knowledge and skills training is provided by the employer. During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment.
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge and behaviours to be able to complete their end-point assessment.
The End-Point Assessment – this takes place at the end of the programme and consists of the following:
Professional Discussion.
Multiple choice knowledge test.
My Journey - Showcase.
Training Outcome:
Many of our Althams Travel management team started their career as an apprentice and have progressed in a job they love.
Althams Travel invest in our apprentices and grow and progress within the company and are encouraged to reach their full potential.
Employer Description:By offering our customers a fully independent service, we endeavour to find you the most comprehensive holiday deals available from leading holiday companies, as well as offering you impartial advice from our team of experienced branch or telephone sales advisors.
‘Best Large Agency’ Northwest England & North Wales Agent Achievement Award Winners 2021AAA
‘Best Large Agency’ North West England & North Wales in 2007, 2009, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021 & 2022.Working Hours :Monday - Saturday, 9.00am - 5.00pm, with 2 days off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Friendly,Enthusiastic,Motivated,Desire to learn....Read more...
Become a product expert (from a user's view) - by actively using The Exchange platform to understand the goals and challenges of our users (financial advisors)
Support user and market insight activity - by analysing customer feedback, taking notes in client meetings, and helping the team stay informed on market trends
Contributing to product delivery - by assisting in the definition of new features (e.g. writing user stories) and performing hands-on testing to ensure high quality before release
Ensuring clear team communication - by creating product documentation, writing release notes for new features, and helping to coordinate key meetings throughout the product lifecycle
Training:The Digital Product Manager Apprenticeship is an 18-month programme that will equip learners with the skills and knowledge they need to become a successful digital product manager. They will learn how to:
Run research and discovery to develop products that deliver value
Understand the user experience and design process
Develop and manage product requirements
Work with cross-functional teams to deliver products on time and on budget
Measure and improve the success of products
Apprentices will be able to move forward in their roles taking on more responsibility and more complex tasks related to Product Management. This programme is specifically aligned to The Institute for Apprenticeships’ Occupational Profile for Digital Product Manager Level 4.Training Outcome:Upon successful completion of your apprenticeship, you can look forward to transitioning into an Associate Product Manager role. In this position, you will support the wider product management and delivery teams on the products you will be responsible for, playing a key role in their ongoing success.Employer Description:Iress is a global company with offices in Australia, Canada, New Zealand, Singapore, South Africa and the UK.
Businesses and people across the globe use Iress software to harness the power of technology to enable a smarter financial system that delivers more for everybody. We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level - from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers.Working Hours :Our working hours are 7.5 hours per day, Monday to Friday, plus an hour for lunch. The expectation is that a minimum of 3 days per week are spent in the office (60% of working week).Skills: Communication skills,Organisation skills,Problem solving skills,Team working....Read more...
The main functions will be the following, although they are not definitive:
Directing incoming communications via telephone and email
Diary management for valuations, viewings and inspections
Landlord, tenant and contractor liaison
Assist with coordinating maintenance, repairs, and inspections of communal areas
Liaise with contractors to obtain quotes and oversee minor works
Planned and reactive maintenance management of our let properties
Ensuring property safety and legislation compliance
Tenant referencing and new tenancy set up.
Assist the sales team and speak with vendors, buyers and solicitors
Conduct property inspectionsOther office duties as required
Take part in the morning sales meetings and diary management for the day
Training:
Housing and Property Management Level 3
Functional Skills in maths and English (if required)
Candidates will work towards an End Point Assessment over the duration of the apprenticeship
20% off-the-job learning is required
All learning will take place online with an allocated tutor
Training Outcome:There will be an opportunity for the candidate to be taken on full-time following the duration of the apprenticeship, however, this is not guaranteed. Employer Description:We think nationally. We act locally and regionally
Whatever your requirements, we would endeavour to accommodate
We are an independent, privately owned letting agents and has already established itself as one of the most progressive and forward thinking agency in London.
We offer various services from the simple introduction of tenants to entire property management, and we work extremely hard to ensure we provide the best possible service whatever option you choose.
We provide clients with comprehensive bespoke services and industry-leading independent advice. Our property investment advisors focused on the delivery of exciting property investment opportunities to private individuals, corporate and institutional investors.
We know success isn't just about figures, it's about the satisfaction of knowing that we are also providing a first class service to our customers.
Our unique combination of friendly and highly professional staff, market leading IT systems, award winning marketing and, of course, the website – means our customers – including landlords and tenants – can be assured that they are receiving some of the leading property services.Working Hours :Monday - Friday 9.00am – 5.00pm, 1 hour breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience,Full UK Driving Licence....Read more...
Principal Accountabilities:
Provide administrative support for the Council’s Learning and Development programme including liaison with internal and external facilitators, trainers and HR Advisors, room bookings, photocopying of training materials, preparation of presentations, feedback collated, and records kept.
Provide administrative support to the wider People team on diary management, the requisition and purchasing of goods and services, job evaluations, projects, Human Resources, learning and development and employee relations cases.
Work as a team to identify and implement improvements in service delivery and develop processes and procedures that promote self-service and are efficient, effective and customer friendly. Support the delivery of any training to staff relating to these improvements.
Support the implementation and delivery of a digital learning management system to meet the needs of Colchester City Council, Colchester Borough Homes, and our commercial companies, Colchester Commercial Holdings Ltd to enable accurate training records to be held for all staff which will feed into the wider Learning and Development workforce plan.
Support the delivery of the Council’s Apprenticeship programme to enable us to attract applicants externally and support the development of internal staff and succession planning.
Provide administrative support with our Mentoring and Coaching scheme to ensure relevant training is undertaken and suitable matches are made.
Provide project support on wider People projects as well as meeting facilitation support for the various People meetings including UNISON, Speak Up Now, Wellbeing Champions and employment relations meetings (disputes and conflict resolution including grievances, disciplinary hearings, capability, and ill-health capability hearings) to ensure accurate records are produced.
Support the planning and facilitation of Council wide events including Employee Celebration event, Long Service Awards, the Council’s recognition scheme and Wellbeing. Working with our other Council Apprentices to lead the organisation and running of the annual National Apprenticeship Week event.
Be proactive and passionate about customer service and aim to deliver a quality service that is right first time and ensure that the services deliver in a way which always treats customers equally and is adaptive and sensitive to the needs of all customer groups.
Compliance with our data protection policies and procedures to ensure that personal data is handled in an appropriate manner – safely and securely and in accordance with agreed internal procedures and statutory responsibilities.
Training:You will achieve your Learning and Development Practitioner, Level 3.A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (18-20 months including endpoint assessment) topics covered include:
Technical expertise Business and Commercial Understanding.
The L&D function.
Management Information and technology.
Identification of training a learning needs.
Designing and delivery of Training and learning programmes.
Evaluation.
Communication and Interpersonal skills.
Teamwork and collaborations.
Training Outcome:Unable to confirm due to Local Government Review.Employer Description:Colchester City Council is a dynamic local authority committed to delivering high-quality services and support to the residents, businesses, and communities of Colchester. It plays a vital role in shaping the city’s future through initiatives in housing, environmental sustainability, economic development, and community wellbeing. The Council also oversees a range of commercial ventures through its companies—Colchester Commercial Holdings and Amphora Trading, —offering diverse career opportunities. With a strong focus on inclusivity, innovation, and public service, Colchester City Council provides a collaborative and forward-thinking environment for those looking to make a meaningful impact in local governmentWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As an apprentice you will be working alongside qualified and highly experienced colleagues, many of whom would have started their careers as an apprentice just like you. You will have a dedicated mentor who will guide you through your whole learning journey and help you maximise your potential by sharing their knowledge.
Alongside your on-the-job training you will also undertake classroom-based training at the state-of-the-art training academies our Brand partners run. You will get to meet other apprentices across the country so you can share your experiences, support each other with completing assignments and develop long lasting friendships.
An apprenticeship is just the start and here at the Hendy Group we don’t want your journey to end once you have achieved your qualifications - we will nurture your talent and support you with your goals to enable you to have a long and fulfilling career with us.
Duties will include:
Working alongside qualified technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOTs on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3. https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: Logbook (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:Possible permanent position on the completion of the apprenticeship.
Further opportunities to develop career to become a fully qualified master technician and MOT tester.
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year.Employer Description:Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.Working Hours :Monday - Friday between 8am - 5pm with a 30-min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Main Duties Include:
Provide support to the business services team in managing daily financial tasks
Perform accurate data entry and maintain comprehensive financial records
Assist in preparing financial reports and reconciliations
Help with processing accounts payable/receivable
Ensure compliance with accounting principles and regulations
Data Entry and Transaction Processing:
Enter daily financial transactions, including invoices, receipts, and expenses
Update and maintain accounting records in accounting software and Excel
Track and reconcile bank statements and client accounts
Assist with processing accounts payable and receivable, ensuring invoices are paid or collected in a timely manner
Financial Reporting:
Assist in preparing financial reports, such as balance sheets, income statements, management accounts and tax returns
Prepare and process monthly journals including accruals and prepayments
Conduct variance analysis as needed to support financial reviews
Reconciliations:
Perform routine reconciliations of bank accounts, credit card statements, and general ledger accounts
Identify discrepancies and resolve or escalate them accordingly
VAT Return Preparation and Compliance:
Communicate with clients to gather financial information and resolve basic queries
Provide updates to clients regarding the progress of accounts/reports
Communicate with clients to chase in records
Administrative Support and Client Interaction:
Maintain organised filing systems for all financial documents
Assist with special accounting projects as assigned by senior staff
Manage email communication/correspondence and general enquiries
Process Improvement:
Identify opportunities to streamline financial processes to improve accuracy and efficiency
Collaborate with other departments to resolve accounting-related queries
Training:You will complete the level 4 Professional Accountant Programme on day release from the employer for 15months.
Modules will include:
Applied Accounting
Drafting Financial Statements
Internal Accounting Systems
Business Tax And Personal Tax
Attending the EMA hub for classroom sessions delivered by specialist trainers.
You will be supported by a dedicated mentor through your portfolio of work and end point assessment.Training Outcome:
Opportunity to progress into a full time position within the team upon completion of the apprenticeship programme
Employer Description:At Nuvo, our purpose is clear: to empower and elevate your financial journey. As trusted advisors, we’re here to help you achieve clarity, confidence, and growth in your business.
Twenty years ago, we started as a small accounting firm dedicated to local businesses. Today, we’re still that dedicated team, but now with expanded services and a mission beyond numbers — to provide an exceptional client experience and a culture of partnership. We aim to show that it’s possible to deliver real value to clients, employees, communities, and beyond, in a sustainable, meaningful way.
In the future, we hope people won’t think of us as just another accountant. Instead, they’ll know Nuvo as a true partner in their success.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
· Providing advice to customers who are having problems with their vehicles.
· Taking sales orders from customers both face to face and over the phone.
· Stock control for vehicle parts and accessories.
· Maintaining an ordered stock room.
· Raising invoices for parts sold.
· Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
· Providing advice to customers who are having problems with their vehicles.
· Taking sales orders from customers both face to face and over the phone.
· Stock control for vehicle parts and accessories.
· Maintaining an ordered stock room.
· Raising invoices for parts sold.
· Liaison with internal teams to ensure the correct stock is place at the right time.
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Patience....Read more...
Do you thrive on helping young people discover their future path? Are you a confident communicator who enjoys working in a variety of school settings?LEBC is seeking two Careers Advisors to join our growing Careers Education Service, one working across Leicestershire and another in Northamptonshire. If you're passionate about youth development, education, and career progression, this could be the ideal next step in your career.Hours: 3 to 5 days a week | Term-time only (49 weeks/year) | Permanent contract | Working Hours: Between 8am and 4pm In this role, you'll visit secondary schools and colleges to deliver high-quality, impartial Careers Information, Advice and Guidance (CIAG),both 1:1 and in group sessions. You'll empower students to make informed decisions about their futures, whether that's into employment, further education, or training.Sessions will focus on 1:1 support, but may also include CV writing, confidence-building, interview skills, and understanding the job market. You'll also work closely with school staff to support them achieving the Gatsby Benchmarks and tailor your approach to the needs of students, including those with additional needs or at risk of becoming NEET.Why Join LEBC?
Make a lasting difference in young people's lives every dayGain variety by working in multiple schoolsBe part of a values-led, supportive organisation with a reputation for qualityBenefit from a term-time only contract, ideal for work-life balanceAccess structured support to complete your Level 6 Careers IAG Diploma if not already heldJoin a committed, knowledgeable team and receive ongoing CPD opportunitiesEnjoy flexible working, paid travel expenses, and a generous pension scheme
Person SpecificationQualifications & Training
Level 6 Careers Information Advice or Guidance (or willing to work towards)
Skills & Knowledge
Excellent communication, in writing and verbal, and the ability to build long standing working relationshipsDemonstrate ability to deliver outstanding customer service both internally and externallyMust be dynamic and have the ability to inspire othersDemonstrate a detailed understanding of the issues and needs of young people in relation to learning and employment, particularly for those individuals at the highest risk of becoming NEETDemonstrate ability to word process and use IT inc Microsoft Office Word and ExcelAbility to deliver activities across both schools, colleges, and other settings as required with business needsMust be an effective team player and work on own initiativeMonitor own training and development needs to include up to date sector based knowledgeDemonstrate understanding of learning, employment and training routes for young people and adultsBasic knowledge of relevant legislation i.e. Equality and Diversity and Safeguarding
Experience
Proven ability to work on own initiative and plan workload across a range of locationsProven effective networking experience, e.g. with other agenciesExperience of delivering group workKnowledge of current educational developments taking place for 14-19 year olds (desirable)
Job Circumstances
Full UK driving licence, business insurance, and access to own vehicle for daily travelEnhanced DBS (Disclosure and Barring Service) clearance required (will be arranged)
Location:
One position available in LeicestershireOne position available in Northamptonshire (ideal candidate based in, or North of Northampton)
Salary & Benefits:
£25,000 - £28,000 per annum (pro rata, based on experience and qualifications) 10% employer pension contribution (pro rata)25 days annual leave plus bank holidays (pro rata)Flexible time off in lieu (TOIL) working system
Start Dates Available: September, October, or November Driving Licence & Own Vehicle: EssentialTo Apply:Please send your CV and a covering letter via the link provided & we will be in direct contact......Read more...
