An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good I....Read more...
Depot Manager
Job Title: Depot Manager - Commercial Vehicle Dealership
Location: Croydon
Salary: Up to £75000 per annum + Bonus + Company Car
Depot Manager Benefits:
- 25 days holiday + statutory holidays
- 5 days full sick pay
- Private healthcare (inclusive of family)
- Pension scheme: 5% employer contribution / 5% employee contribution
About the Role:
We are seeking an experienced and motivated Depot Manager to lead operations at our clients Dealership in Croydon. This is an exciting opportunity to join a well-established organisation with a strong reputation in the industry.
Key Responsibilities:
- Oversee all operational activities to ensure efficient and effective service delivery.
- Manage and motivate a team of technicians, service advisors, and administrative staff.
- Monitor financial performance, including budgets, costs, and revenue streams.
- Ensure customer satisfaction through high-quality service and strong client relationships.
- Implement and maintain health & safety standards across the depot.
- Develop strategies to improve performance, productivity, and profitability.
- Work closely with senior management to achieve business objectives.
Key Requirements:
- Proven experience in a Depot Manager, Aftersales Manager, or Service Manager role, ideally within the commercial vehicle sector.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Solid understanding of financial management, including budgeting and reporting.
- Excellent customer service skills with a proactive and solution-focused mindset.
- Knowledge of HGV industry standards, regulations, and best practices.
- Full UK driving licence.
How to Apply:
If you are a proactive leader with a passion for delivering exceptional service, we want to hear from you! Click Apply Now or submit your CV directly to John at Holt Recruitment.....Read more...
Provide front-of-house services, including welcoming visitors and clients in a professional manner
Answer telephone calls, respond to emails, and manage incoming enquiries
Handle routine enquiries confidently and direct them to the appropriate team members when needed
Take accurate messages and ensure they are passed on promptly
Carry out general administrative duties, including both electronic and paper filing
Sort and distribute daily post to relevant staff members
Monitor and manage office stationery supplies
Support the team with general office tasks
Participate in training and development opportunities as required
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete Customer Service Level 2.Training Outcome:For the right candidate, there is potential to progress into a full-time role within the company.Employer Description:United Accountants & Tax Advisors Ltd is a professional accounting and tax advisory firm based in Sheffield, UK. We provide a comprehensive range of services, including limited company accounts, self-employed tax advice, tax planning, and payroll services, tailored to meet the needs of our clients.Working Hours :Hours to be discussed. Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
The role will involve working within our front office team and responsibilities will include:
Answering phone calls
Greeting clients
Drafting letters and emails
Filing
Dealing with incoming and outgoing post
Other tasks as and when required
Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:
Permanent role in the admin team
Employer Description:Independent firm of accountants, auditors and tax advisors. From our offices in Colchester, Beaumont Seymour Chartered Certified Accountants and Registered Auditors provide comprehensive accountancy, audit and tax services to businesses and individuals in Essex and the surrounding areas. We’re proud to have been supplying quality advice for over 40 years, and our advisers always go the extra mile to provide you with the very best accountancy services. Benefits of working for Beaumont Seymour include an Employee Assistance Programme and 22 days holiday plus bank holidays.Working Hours :Monday to Friday, 9.00am - 5.00pm with an hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience,Professional,Approachable,Good timekeeping....Read more...
Assisting with the preparation of accounts for a variety of businesses and organisations
Supporting the audit team with client audits, including checking financial records and documentation
Processing financial information accurately using accounting software
Assisting with bookkeeping, bank reconciliations and VAT returns
Preparing working papers and maintaining accurate client records
Learning to analyse financial data and identify any discrepancies
Communicating professionally with colleagues and clients
Ensuring all work is completed in line with accounting standards and confidentiality requirements
Developing knowledge of accounting, audit and tax through a fully funded AAT apprenticeship
Building strong organisational, problem solving and attention to detail skills while working alongside experienced accountants
Training:AAT Level 3 qualification on an Assistant Accountant role in the work place.
Training takes place via Microsoft Teams with a fully qualified tutor. The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date, however training is typically 1-day per week.Training Outcome:After successfully achieving the AAT Level 3 qualification, the candidate will be considered for a the Level 4 AAT Apprenticeship training and/or the opportunity to progress to a more senior level with the firm and a career within accountancy.Employer Description:Bracey’s accounting firm are business and taxation advisors who help individuals and organisations to meet their compliance obligations and furthermore to look outside of the compliance window and examine and advise from a commercial perspective how individual situations can be best positioned both for now and in the future to create, grow, and maintain wealth.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Supporting recruitment administration, including advertising vacancies, arranging interviews and onboarding new colleagues
Processing new starter and leaver documentation, ensuring legal compliance and accurate record keeping
Maintaining employee records and HR systems to ensure information remains accurate and up to date
Supporting payroll administration and the preparation of employee data
Assisting with absence management administration and reporting.
Helping maintain HR policies, procedures and company documentation
Supporting training and development administration, including training records and communications
Assisting with management reporting and wider HR projects
Providing administrative support across the HR team and wider Central Services function
Supporting Head Office reception and switchboard cover when required
Training:
Training to be held in the workplace, via virtual learning delivery with the allocated provider
Frequency of one-to-one catch ups every fortnight and allocated training sesisons monthly
Training Outcome:
Whilst we cannot promise a permanent contract upon completion, this is our intention for the right candidate
We have a strong track record of welcoming HR apprentices at head office into our HR team on a long-term basis, whereby others have progressed into HR Advisors and the like
Employer Description:We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows.
With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and stretch you, but it will also provide outstanding opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to genuine job satisfaction at every stage of their career.
We provide competitive pay alongside flexible benefits that help your rewards package go further. Our business values commitment, teamwork, adaptability and a genuine desire to learn - so if you're looking to build a long-term career, we'd love to hear from you.Working Hours :Monday to Friday with total 37.5 hours per week.
Our ideal work times would be a 9:00am- 5:30pm working day with one hour for lunch, although we can be somewhat flexible for the right candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover.
You will be responsible for:
* Welcoming customers in person and over the telephone in a professional manner.
* Booking vehicle servicing, maintenance and repair appointments.
* Preparing and managing repair orders using the dealership management system.
* Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
* Keeping customers updated throughout the repair process.
* Obtaining approval for any additional work identified during servicing.
* Arranging vehicle collections, deliveries and customer handovers.
* Ensuring service documentation is accurate to support invoicing and workshop administration.
* Reviewing vehicle service records to identify suitable maintenance recommendations.
* Delivering a high standard of customer service throughout the customer journey.
* Supporting the day-to-day running of the service department.
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
* Prior experience within automotive industry.
* Strong customer service and communication skills.
* Excellent organisational skills with good attention to detail.
* Good IT and administrative abilities.
* Ability to manage priorities effectively in a busy environment.
* Professional, positive and team-oriented approach.
* Full UK driving licence.
Whats on offer:
* Competitive Salary
* Performance-related bonus.
* Manufacturer training and ongoing professional development.
* Group Profit Share Scheme.
* Company Sick Pay Scheme.
* Death in Service benefit.
* Employee Assistance Programme.
* Employee discount scheme.
* Electric Vehicle Salary Sacrifice Scheme.
* Cycle to Work Scheme.
* Staff referral bonus scheme (up to £1,000)
* 22 days annual leave plus Bank Holidays.
* Long service holiday entitlement.
* Birthday leave.
* Seasonal staff gifts.
* Supportive and friendly working environment.
Shift:
* Working hours: 46.25 per week
* Monday to Friday, 7:30am - 5:30pm.
* 1 in 4 Saturdays, 8:00am - 1:00pm.
This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Field Sales Executive | B2B Product Sales
Territory: PE, NN & LE Postcodes (Peterborough, Northampton, Leicester & Surrounding Areas)
Salary: £28,000 Basic + Uncapped Bonus (OTE £38,000+) + Company Car + Pension + 32 Days Holiday
Hours: Monday to Friday | No Weekends
Start or Grow Your Career in Field Sales
Are you an ambitious Field Sales Executive, Parts Advisor, Area Sales Representative, Territory Sales Executive, or Inside or External Sales professional?
We’re recruiting for a market-leading supplier looking for a motivated sales professional to manage an established territory across the PE, NN and LE postcode areas. This is an excellent opportunity to join a successful business that offers full product training, career progression and uncapped earning potential.
Previous experience within the automotive aftermarket would be advantageous as my client sells specialist product into the accident repair, work shop and automotive body shop sector but is not essential. We welcome applications from candidates with successful B2B product sales experience from engineering, manufacturing, industrial supplies, construction products, technical products, distribution, merchanting or similar sectors.
Full product training included.
The Role
Managing and growing an established customer portfolio.
Winning new business and developing existing accounts.
Visiting trade and commercial customers across your territory.
Demonstrating products and identifying customer needs.
Building strong customer relationships and delivering excellent service.
Planning your own diary and managing your sales territory.
Achieving sales targets and business objectives.
About You
You’ll ideally have:
Experience in B2B field sales, external/internal sales or business development.
Experience selling products to business customers.
Strong communication, negotiation and relationship-building skills.
A proactive, target-driven approach.
The ability to work independently and manage your own territory.
A full UK driving licence.
Applications are welcomed from candidates currently working as:
Field Sales Executive
Parts Advisors wanting to break into field sales
B2B Product Sales people
Car Body Repairers wanting to use their knowledge in a different way
Business Development Executive
Area Sales Representative
Territory Sales Executive
Technical Sales Executive
Apply Today
If you’re looking for your next opportunity as a Field Sales Executive, Area Sales Representative, Territory Sales Executive get in touch.
Robert Cox Senior Recruitment Consultant – Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists – 07398 204832 –
Job Ref: 4379RC
....Read more...
Field Sales Executive | B2B Product Sales
Territory: PE, NN & LE Postcodes (Peterborough, Northampton, Leicester & Surrounding Areas)
Salary: £28,000 Basic + Uncapped Bonus (OTE £38,000+) + Company Car + Pension + 32 Days Holiday
Hours: Monday to Friday | No Weekends
Start or Grow Your Career in Field Sales
Are you an ambitious Field Sales Executive, Parts Advisor, Area Sales Representative, Territory Sales Executive, or Inside or External Sales professional?
We’re recruiting for a market-leading supplier looking for a motivated sales professional to manage an established territory across the PE, NN and LE postcode areas. This is an excellent opportunity to join a successful business that offers full product training, career progression and uncapped earning potential.
Previous experience within the automotive aftermarket would be advantageous as my client sells specialist product into the accident repair, work shop and automotive body shop sector but is not essential. We welcome applications from candidates with successful B2B product sales experience from engineering, manufacturing, industrial supplies, construction products, technical products, distribution, merchanting or similar sectors.
Full product training included.
The Role
Managing and growing an established customer portfolio.
Winning new business and developing existing accounts.
Visiting trade and commercial customers across your territory.
Demonstrating products and identifying customer needs.
Building strong customer relationships and delivering excellent service.
Planning your own diary and managing your sales territory.
Achieving sales targets and business objectives.
About You
You’ll ideally have:
Experience in B2B field sales, external/internal sales or business development.
Experience selling products to business customers.
Strong communication, negotiation and relationship-building skills.
A proactive, target-driven approach.
The ability to work independently and manage your own territory.
A full UK driving licence.
Applications are welcomed from candidates currently working as:
Field Sales Executive
Parts Advisors wanting to break into field sales
B2B Product Sales people
Car Body Repairers wanting to use their knowledge in a different way
Business Development Executive
Area Sales Representative
Territory Sales Executive
Technical Sales Executive
Apply Today
If you’re looking for your next opportunity as a Field Sales Executive, Area Sales Representative, Territory Sales Executive get in touch.
Robert Cox Senior Recruitment Consultant – Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists – 07398 204832 –
Job Ref: 4379RC
....Read more...
Duties will include:
Speak with buyers, sellers, and prospective customers over the phone, by email, and in person
Arrange and assist with carrying out property viewings
Register new applicants and match them with suitable properties
Build strong relationships with buyers, sellers, and vendors
Book property valuations and appointments for the sales team
Keep property listings and customer records up to date
Support the Sales Negotiators with day-to-day administrative tasks
Progress sales by liaising with buyers, sellers, solicitors, and mortgage advisors
Handle enquiries and provide excellent customer service
Assist with general office duties in a busy estate agency
Full UK driving licence and access to a car required due to property visits and inspections.Training:
Business Administrator Level 3
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
This role offers the opportunity to grow within Belvoir! on a long-term basis
The apprentice can develop into a full-time position, gaining hands-on experience in lettings and sales, with the potential to progress towards becoming a fully qualified estate agent
Employer Description:Being born in Walsall, living in Pelsall and opening their first ever Estate Agency branch in Bloxwich, the heart and early memories of the business live and will always lie in the Walsall area. You would be hard pushed to find any single team on a national scale, either family owned or corporate, that has rented out and sold more properties in the Walsall area in the last 10 years than our team.Unlike some Estate Agent Agents who advise clients on little practical experience, we have brought, sold and rented houses ourselves and have a wealth of experience of the property industry in Walsall, Pelsall, Bloxwich, Leamore and more.If you’re a landlord looking to rent out your property, would like some advice on a buy to let investment or have a problematic tenant our specialist team would be more than happy to help.Are you looking to sell your house in Bloxwich, Walsall or surrounding areas? Call our Estate Agency department who will give you advice either over the phone or in person at your property if you’d like to arrange a free market appraisal. Alternatively, fill in our free online valuation form to obtain an indication of the value of your home.Working Hours :Monday - Friday, 09:00 - 18:00. (Every other Saturday 09:00 - 17:00) - 1-hour lunch breakSkills: Administrative skills,Attention to detail,Communication skills,Driving License,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills,Sales Skills,Team working....Read more...
Duties Include:
Processing of finance information onto finance systems and processing VAT returns
Processing of Payroll. The successful candidate will be given on-the-job training in payroll and will be given an understanding of company accounts, management accounting and tax returns
Processing of Personal Tax Reporting. The successful candidate will be provided with an understanding of other areas in the firm including personal tax and company secretarial practices
Checking in and out client records and ensuring all required information has been received and maintaining log
Ensuring all clients' books and records are returned upon completion of accounts
Provide Administrative assistance
Taking ownership of all accounts archiving
Ensuring the accounts filing system is maintained daily
Using IT Systems for record keeping in a timely and accurate on Sage, Xero and QuickBooks
Communicating any client issues to the Line Manager
Training:
Accounts/Finance Assistant Apprenticeship Standard Level 2
This level is ideal for school leavers, new or existing talent in accounting and finance
Their work could include basic finance activities, working with sales and purchase records, running calculations to ensure that records and payments are correct, recording of cash and data entry
Learners will complete the mandatory AAT Level 2 Certificate in Accounting
The Certificate in Accounting comprises of four exams and an End Point Assessment. You must successfully complete the following: Introduction to Bookkeeping (ITBK)
Principles of Bookkeeping Control (POBC). Principles of Costing (PCTN). Business Environment (BESY)
EPA - In Tray exercise. Training will be provided by attending either face-to-face classroom-based lessons, live online sessions or on demand
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it which will be providing by the company
Training Outcome:
A permanent role and progression within the company
Employer Description:Hunters & Co Ltd is a successful and ambitious firm of Chartered Accountants and Business Advisors. We operate in Yorkshire and Humberside. Working Hours :Monday- Friday, 9.00am until 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Excel skills....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks
Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training Outcome:
This is a fantastic opportunity for anyone wanting a career
Our philosophy is at Stoneacre is to create careers for life Learners, employers and staff are our most important asset
The success of our company depends on the development of a strong effective team
Stoneacre has its own accreditation
Automotive Academy, with our specialised training programmes, we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 70 nationwide. Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles. Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday- Friday, This may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Under supervision, carry out work on vehicles in accordance with the manufacturer’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures. Ensure all work is carried out by observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that your own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure the correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life
Learners, employers and staff are our most important asset
The success of our company depends on the development of a strong, effective team. Stoneacre has its own accreditation
Automotive Academy, with our specialised training programmes, we aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 70 nationwide. Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles. Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Customer Service Practitioner Level 2.Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Candidates will work towards achieving the Motorcycle Technician (Repair and Maintenance) Apprenticeship Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. Duties will include:
Working alongside qualified technicians with the investigation, repair and service of bikes
Producing estimates
Carrying out diagnostics
Warranty work
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Motorcycle Technician Apprentice Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.The programme lasts for 36 months.The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme, the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 20 separate weeks to carry out skills training. Accommodation and food will be provided. Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.Assessment Includes: Ongoing assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.This is followed by the synoptic assessment, of which there are four components: Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).https://www.instituteforapprenticeships.org/apprenticeship-standards/motorcycle-technician-repair-and-maintenance-v1-1Training Outcome:Possible permanent position on the completion of the apprenticeship.Employer Description:Magnet Motos was founded in 2020 with the objective of making electric motorcycles accessible to a wider market. Since that time we've been a driving force behind the huge uptake of road and off-road electric motorcycles, which continue to evolve at pace. We expanded into petrol bikes in 2024 with the addition of the high-growth CFMOTO brand and we have just added ZX Moto to our line up.
Our priority is to fully understand what each customer wants from a bike, so that we can make a recommendation that best fits their need and budget.
Service and support is critical to the process, which is why we service and repair everything we sell. To that end we keep a large inventory of parts so that we can achieve quick turnaround times, as we appreciate the importance of keeping our customers on the road.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.
40 hours a week.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative....Read more...
SG Petch in Middlesbrough are currently seeking an Autocare Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Communicating with customers to identify vehicle problems and service requirements
Conducting vehicle inspections and routine maintenance, including servicing electric or hydrogen-powered vehicles
Repairing and replacing components on various vehicle systems, including tyres, brakes, steering, and suspension
Managing stock levels and sourcing vehicle components according to workplace procedures
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Autocare Technician Apprenticeship Standard at level 2.
They will also be required to study towards achieving level 1 maths and English functional skills if they do not already hold equivalent qualifications.
Autocare Technician / Skills England
The programme lasts for 24 months.
The training incorporates underpinning knowledge in partnership and is managed by EMTEC Colleges.
Throughout the duration of the programme, the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 16 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes:
Ongoing assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice). Each apprentice will achieve the following:
Autocare Technician Standard Level 2
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:Possible progression to Level 3 Motor Vehicle (FAST TRACK) Apprenticeship.
Permanent position on the completion of the apprenticeship.
Further opportunities to develop career to become a fully qualified master technician and MOT tester.Employer Description:SG Petch is a family-owned and operated multi-franchise car dealership group operating in the North East and Yorkshire since 1977. They offer new and used car sales, servicing, MOT testing, and accident repairs across branches in Darlington, Durham, Middlesbrough, Richmond, Sunderland, and York.They represent a wide range of manufacturers, including Alfa Romeo, Abarth, BYD, Fiat, Hyundai, Jaecoo, Jeep, Kia, Isuzu, Mazda, Omoda Peugeot, and Seat.Working Hours :Monday - Friday, 8.00am - 5.00pm, with a 30 min lunch 40 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Work within the decarbonisation team on varied investment projects, including leaseholder consultation, to build project, contract and budget management skills, and support contract‑phase delivery to ensure contractors meet agreed quality and performance standards.
Undertake joint building surveys for assessment and reporting through a formal schedule.
Work with internal and external customers and stakeholders to monitor project‑level customer satisfaction, ensuring issues are resolved promptly and contractor performance on customer care is regularly reported.
Support the preparation of detailed specifications and schedules of works and produce all documentation needed for an effective procurement exercise in accordance with the procurement policy and financial regulations. Undertake detailed analysis of tender prices and provide a final tender report including recommendations. Develop the skills to prepare and submit documentation for Statutory Approvals, including Planning and Building Regulations, ensuring all required permissions are obtained within advised timelines.
Work towards full competence in planning, managing, monitoring and coordinating project health and safety in line with CDM 2015, while monitoring and recording contractor performance and maintaining accurate project information.
Carry out regular site surveys to collect stock data that informs strategic business planning.
Build working knowledge of updating the MRI (Promaster) asset management database, develop a long‑term survey programme aligned with stock investment priorities, and ensure data is accurately presented for project progress records.
Learn to identify HHSRS hazards in homes and ensure Category 1 hazards are resolved promptly.
Report any repairs or specialist surveys required for defects identified whilst carrying out surveys.
Identify and report any housing tenancy, welfare, or safeguarding concerns during visits. Signpost to teams such as Anti Social Behaviour (ASB), Neighbourhood Officers, Works and Money Advisors, Occupational Therapists.
Provide basic advice to residents on correct use of the home including simple repairs the resident may be responsible for.
Identify and record refusals and support the technical liaison officer with no access situations.
Formulate and process data for analysis, measure and progress tracking.
Support meetings by documenting accurate minutes, identifying key action points and associated timelines.
Training Outcome:The apprentice will have the the opportunity to progress into a full-time, permanent role with the company.Employer Description:At Citizen, we offer more than just places to live, we provide homes that are a foundation for life. That’s because we believe being a Citizen means being part of something bigger and belonging to a community where everyone has a voice, respect, and can access support when they need it most.
From our rented homes to our award-winning regeneration projects, we’re passionate about providing homes that support our customers to live well and feel secure.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Experience of procurement,Project management,Planning and Building Regs,UK full driving licence,Health and safety,Diagnosing maintenance defects....Read more...
Assisting with day-to-day mortgage administration and client support
Processing Mortgage documents accurately and efficiently
Maintaining client records and ensuring information is kept up to date
Supporting advisers and senior team members with administrative tasks
Handling incoming calls, emails, and client enquiries in a professional manner
Learning mortgage processes, systems, and compliance procedures
Scheduling appointments and managing diaries where required
Assisting with reports, data entry, and document preparationDeveloping knowledge of mortgage products, services, and regulations
Working towards industry qualifications alongside practical on-the-job training
Building strong communication and organisational skills within a professional office environment
Contributing to a supportive team within a growing business with progression opportunities
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1
Completion of CeMAP1 will provide a solid foundation for the learner and can lead to progression to study in other areas.
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:
Permanent post with progression opportunities available
Employer Description:Established in 2000, Warren & Co is a team of experienced mortgage and financial advisors who offer friendly, easy-to-understand advice to Customers across the UK.
Being independent we work with a full range of UK mortgage providers and financial organisations, which allows us to find the most suitable lenders or providers for your situation.
Having worked in the industry for many years we have developed a strong reputation for offering excellent service whilst delivering excellent mortgage deals and financial services.
Trust, honesty and integrity are at the core of everything we do ensuring our customers know they are in a safe pair of hands when we are looking after their financial requirements.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Eager to learn,Positive attitude,Professional attitude....Read more...
Maintain excellent levels of attendance and punctualityAttend regular training and development sessions with an assigned mentor
Maintain excellent levels of attendance, punctuality and quality of work with Hartlepool College of Further Education
Ensure company policies and procedures such are understood and adhered to
Work with a dedicated apprentice mentor who will support and develop you throughout your apprenticeship
Develop telephone and administrative skills whilst dealing with a range of applicants from across Europe
A chance to become a well-rounded member of the team with training in: telephone duties, scanning, replying to emails, uploading documents, processing payments, liaising with appellants and assisting adjudicators in minor administrative functions
The opportunity to provide meaningful support to the most vulnerable in society, allowing genuine gratification whilst honing your skills as a NEC SWS employee
You will be afforded the opportunity to work alongside a diverse team of skilled advisors, presenting an exciting opportunity to learn from some of the best employees NECSWS has to offer
You will be given the necessary training and development to distinguish yourself early in your career with NECSWS
An opportunity to learn the fundamentals of becoming a successful employee within a large multi-national organisation
A chance to work within and contribute to, a culture of success, driven by enthusiastic and ambitious employees
An opportunity through hard work and commitment to move through the NECSWS Academy Scheme
Training:
Reporting to the Team Lead, you will be responsible for supporting the team to deliver the necessary activities involved in the administration of these services
Full training, ongoing support and mentoring will be provided, and to develop your knowledge, there will be opportunities for you to work across our different services
Training provided will be on the job training either remotely or in the Hartlepool office with a Senior member of the team
Half a day college on a Thursday
Training Outcome:
Once successful completion of the apprenticeship role, this might open future opportunities within NEC and our wide range of other services depending on various measures (role availability, performance etc)
Employer Description:Come join us and make a difference in the world!
NEC Software Solutions (part of global tech giant NEC Corporation). While you read this advertisement our software is helping to dispatch ambulances, support families, keep trains on the move.
Working with us, you will be helping our 3,000+ employees push the boundaries of what is possible and support amazing public services.
We work with Governments, hospitals, police forces, housing providers, local authorities and more.
Working Hours :12months + 1 month assessment = 13months
Monday to Friday 9am to 5pm (Half a day college on a Thursday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and/or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and/ or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stockroom
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is in place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers, you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part of the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday - Friday 8.30am - 5.30pm.
Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Maintain excellent levels of attendance and punctuality
Attend regular training and development sessions with an assigned mentor
Maintain excellent levels of attendance, punctuality and quality of work with Hartlepool College of Further Education
Ensure company policies and procedures such are understood and adhered to
Work with a dedicated apprentice mentor who will support and develop you throughout your apprenticeship
Develop telephone and administrative skills whilst dealing with a range of applicants from across Europe.
A chance to become a well-rounded member of the team with training in: telephone duties, scanning, replying to emails, uploading documents, processing payments, liaising with appellants and assisting adjudicators in minor administrative functions.
The opportunity to provide meaningful support to the most vulnerable in society, allowing genuine gratification whilst honing your skills as a NEC SWS employee
You will be afforded the opportunity to work alongside a diverse team of skilled advisors, presenting an exciting opportunity to learn from some of the best employees NECSWS has to offer
You will be given the necessary training and development to distinguish yourself early in your career with NECSWS
An opportunity to learn the fundamentals of becoming a successful employee within a large multi-national organisation
A chance to work within and contribute to, a culture of success, driven by enthusiastic and ambitious employees
An opportunity through hard work and commitment to move through the NECSWS Academy Scheme.
Training:Reporting to the Team Lead, you will be responsible for supporting the team to deliver the necessary activities involved in the administration of these services. Full training, ongoing support and mentoring will be provided, and to develop your knowledge, there will be opportunities for you to work across our different services. Training provided will be on the job training either remotely or in the Hartlepool office with a Senior member of the teamTraining Outcome:Once successful completion of the apprenticeship role, this will might open future opportunities within NEC and our wide range of other services depending on various measures (role availability, performance, etc.)Employer Description:Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
Working Hours :Monday to Friday 9am to 5pm (half a day college on a Thursday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Good Keyboard Skills,Microsoft Excel and Word,Building relationships,People Skills,Multi-Tasking,Willingness to learn....Read more...
