Permanent position, well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution,
We are looking to recruit a Service Advisor for a well-established, growing company based in Hull.
We welcome applications from the automotive industry, car dealership backgrounds or in a similar manufacturing role. From Service Advisors to Parts Advisors.
Key Duties of the Service Advisor Role:
Booking in work within the capacity and capabilities of the department.
Creating raising job cards, invoices for work carried out, processing paperwork and taking payments
Liaising with customers, keeping them informed of job progress and completion. Gaining authorisation and order numbers where necessary.
Dealing with customer queries in a professional and timely manner.
Liaising with service and parts colleagues, ensuring a good communication and understanding of each others needs at all times.
Outbound calls to customers reminding of scheduled maintenance, but also promoting new products and services.
Customer Relationship Management (CRM) including database maintenance.
Key Skills for the Service Advisor role:
Have similar service administration experience, ideally in a dealership or workshop environment
Be experience using Microsoft Excel and other Office programmes
Show excellent attention to detail, communication & organisational skills
Demonstrate a strong customer focus and a flexible approach to business needs
Have an ability to demonstrate effective time management.
Be personable and professional in their manner
Experience of Kerridge/ Keyloop would be desirable, but not essential as training can be offered to the right candidate.
Benefits of the Service Advisor Role:
From day 1 you will have access to a comprehensive benefits package including:
Permanent position,
Well established company who are growing,
31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service (pro rata),
Bonus scheme,
Life Assurance,
Colleague Auto-enrolment Pension Scheme with employer contribution,
If you are interested in this role or would like to have a private and confidential chat, please contact Joseph Reid at E3 Recruitment.....Read more...
To provide a high standard of support to learners and staff within Learner Services
To provide an excellent responsive customer service to learners, staff and visitors
To administer learner disciplinary processes following suspensions, liaising with colleagues, learners, parents/carers and third parties as appropriate
Maintain accurate, confidential and timely record-keeping and communication
Training:Business Administrator Level 3.Training Outcome:To work within a multi skilled team of Learner Advisors providing a range of support services for learners and staff, particularly around learner disciplinaries, admissions and financial support.Employer Description:Scarborough TEC is part of the TEC Partnership, which is a large, innovative, dynamic and financially sound organisation.Working Hours :Monday - Friday 8.30am - 5pm
37-hours per weekSkills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Non judgemental....Read more...
Purpose of Post
To support the HR department by assisting with routine HR processes, queries, administration and managing the HR mailboxes.
To work closely with the HR BPs, HR Advisors, HR Coordinator and Payroll team to ensure that administrative HR processes and Payroll are carried out efficiently and in a timely manner.
To provide a high level of customer service to internal and external customers.
Duties
To assist HR BPs & HR Advisors with routine HR administrative processes and payroll administration.
To assist in the administration of recruitment drives and pre-employment checks as required.
To monitor the recruitment inbox; answer recruitment queries, save applications, invite candidates to interview and all appropriate correspondence to relevant parties as required.
To be responsible for ensuring all staff (established, hourly paid and casuals) have provided all pre-employment documents as required under the direction of the HR Coordinator/HR Advisors.
To draft HR-related letters or documentation under the guidance of the HR Advisor and HR BP where appropriate.
To assist in maintaining and updating organisational charts on a monthly basis and any other databases or spreadsheets monitoring staff changes.
To update HR systems promptly with sickness absences, special leave requests, unpaid leave, maternity leave, changes in address, names, DBS checks and any requested changes to ensure the HR system reflects all employee information accurately.
To assist the HR Advisor in the production of reports on Fixed Term Contracts, Probation, Long Service, Work Permit, Maternity and DBS. Check if due dates are coming up for expiry and inform or chase up the relevant manager.
To provide administrative support on HR & Departmental projects as allocated by the HR BP.
To assist in maintaining the HR intranet site for the Guildhall School and ensure all information is current and accurate.
To support the payroll team in their weekly processing of Casuals, unsocial hours and overtime payments, and complete payroll runs independently on an ad hoc basis where needed.
To support the efficient functioning of the department, by helping to maintain the general office and its systems to adequate standards.
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
To undertake any other duties that may reasonably be requested appropriate to the grade.
Training:You will be supported to achieve the HR Support Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :09.30 – 17.30 with 60 min unpaid lunch – Monday - Friday
(Hours can be flexible i.e. 09.00 – 17.00 with 60 min unpaid lunch – Monday - Friday or 10.00 – 18.00 with 60 min unpaid lunch – Monday – Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Tenancy Sustainment Officer Solihull Temporary Full time Are you an organised and customer-focused professional with experience in tenancy sustainment? Join a team in Solihull as a Tenancy Sustainment Officer/Assistant, providing vital support to ensure housing applicants' needs are assessed and met efficiently. THE ROLE As a Tenancy Sustainment Officer, you will play a key role in supporting the Tenancy Sustainment Team by delivering excellent customer service and ensuring housing applications and void property processes run smoothly.
Manage, prioritise, and take ownership of your caseload
Process housing register applications and changes of circumstances
Maintain and update manual and computerised records
Liaise with Registered Social Providers regarding property advertisements
Communicate professionally with internal and external customers via phone, email, and in person
Assist in tenancy termination processes, including void property management
Provide administrative support to the Tenancy Sustainment Advisors and Officers
THE CANDIDATE The ideal candidate will have previous experience in a similar tenancy sustainment, housing, or administrative role within a housing environment.
Strong IT and administrative skills
Excellent written and verbal communication abilities
Ability to prioritise workload and work independently
High level of accuracy and attention to detail
Experience handling customer enquiries and providing support
THE CONTRACT Temporary - 3 months The pay rate for the role is £14.24 per hour LTD company rate. The PAYE equivalent is £12.14 per hour, inclusive of holiday. HOW TO APPLY If you’re interested in this role, please apply directly or for any enquiries please contact bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role in more detail....Read more...
Reception and front of house duties including:- Creating a calm and welcoming Reception- Keeping the area tidy and organised- Assisting in booking in and out visitors- Notifying meeting hosts of their visitors arrival- Answering the telephones, dealing with client queries, transferring calls and taking accurate telephone messages- Involvement in arranging client meetings and organising the office Outlook calendars- Chasing information from clients by telephone and email- Providing general administrative support to ensure the office runs in an orderly and businesslike way- Producing ad-hoc correspondence such as letters- Producing meeting/telephone notes using audio and copy typing
-Dealing with petty cash- Picking up offices supplies when required- Franking the post and taking it to the post office- Opening and date stamping the post- Scanning
-Booking in and out client records-Keeping an organised client records areaTraining Outcome:Once the apprentice has achieved the level 3 Business Administration qualification, they may go onto further learning with a view for a full time position at the company.Employer Description:Business and Tax Advisors in Sheffield.Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
As an Apprentice Mortgage and Protection Admin at BatesWilcox, your day-to-day responsibilities will include:
Client Interaction: Assisting clients with their mortgage and protection queries, both in person and over the phone.
Documentation: Preparing and managing paperwork for mortgage applications and protection policies.
Data Entry: Updating client information and maintaining accurate records in the system.
Support: Providing administrative support to mortgage advisors and protection specialists.
Research: Gathering information on mortgage products and protection plans to assist advisors.
Compliance: Ensuring all processes comply with regulatory requirements.
This role is perfect for someone who is detail-oriented, organised, and eager to learn about the financial services industry.Training:The Financial Services Administrator Apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector.
An understanding of the role of the appropriate regulatory bodies.
The importance of relationship building with clients and colleagues.
Understanding of processes and procedures relevant to the role.
How to develop commercial awareness.
Building skills and capabilities within an organisation.
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF).
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:At BatesWilcox, there are excellent prospects for career progression. As an Apprentice Mortgage and Protection Admin, you will have the opportunity to:
Progress to Mortgage Adviser: With experience and additional training, you can advance to a Mortgage Adviser role.
Further Apprenticeships: Opportunities for further apprenticeships to enhance your skills and qualifications.
Further Training: Continuous professional development through training programs to keep you updated with industry standards.
BatesWilcox is committed to supporting your career development and helping you achieve your professional goals.Employer Description:BatesWilcox Mortgage Solutions Ltd is a mortgage broker based in Newbury, Berkshire. They offer a range of services including:
Mortgage Advice: Helping clients find the right mortgage product for their needs, whether it’s for a first home, a holiday/investment property, or re-mortgaging.
Protection Services: Providing advice on various protection products to ensure clients and their families are financially secure.
Specialist Services: They are authorized to advise on mortgages using the Own New Scheme, which is designed for new build properties.
Their goal is to simplify the mortgage process and provide peace of mind to their clients through clear and comprehensive adviceWorking Hours :Monday - Friday, 9:30 - 17:30.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Adaptability....Read more...
Statutory accounts preparation
Tax compliance
Statutory and other audit and assurance compliance
Providing ad hoc advice
Supporting other members of the team and working closely with clients
Training:Training will take place at First Intuition in Reading. On average, the training will take place on one day per week. Specialist courses are also provided in house. Training Outcome:After completing the AAT qualifcation, we would expect the candidate to move on towards studying the ACA (ICAEW) qualifcation.
Most of the Managers and Directors are ‘home grown’, having completed their training with Richardsons, so career progression is goodEmployer Description:Richardsons is an Oxfordshire based firm of Chartered Accountants and business advisors based in Thame. ICAEW accredited and established for over 30 years, we provide specialist accounting advice for small and medium companies, as well as large corporates and individuals. We like to communicate regularly with our clients to form a close relationship built on trust, and over 60% of our new clients have come from existing client recommendations.Working Hours :Monday to Friday, between 08:30 - 17:00 in the office in Thame. There can be the added option of flexible hours on the Friday of most weeks.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
An opportunity has arisen for an HR Administrator to join a well-established housing organisation in London. This role offers excellent benefits and a salary of £32,750 + 5% bonus.
As HR Administrator you will play a key role in supporting the Human Resources department by managing day-to-day HR administrative tasks and providing essential support across the HR department. This includes handling HR queries, maintaining accurate employee records, coordinating recruitment processes, and supporting performance management initiatives. The role requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
If you are a HR professional looking for your next career step this is the role for you.
HR Responsibilities:
? HR Inbox Management: Serve as the first point of contact for all HR queries, ensuring efficient handling and timely responses.
? Record Keeping: Maintain accurate HR records, ensuring all documents are properly filed, scanned, and prepared for reporting purposes.
? Collaboration: Work closely with the HR team to meet customer satisfaction targets, ensuring efficient and effective HR service delivery.
? HR Advisor Support: Provide coverage for HR Advisors as needed, ensuring continuity and smooth HR operations.
Performance Management:
? Chase outstanding information, including notes and forms, to ensure all necessary performance management documentation is complete.
? Ensure relevant documents are distributed, scanned, and filed in a timely manner.
Recruitment & Onboarding:
? Support hiring managers throughout the recruitment process, ensuring clear and timely communication with candidates to maintain a strong employer brand.
? Prepare and process offer letters, contracts, and onboarding documentation, ensuring all paperwork is completed ahead of the candidates start date.
? Conduct new starter inductions in collaboration with HR colleagues, providing a seamless....Read more...
Due to further company growth and busy accounts, we are looking for three further Customer Service Advisors to join their fast paced customer service team. Due to company growth, these 12-month fixed-term contracts come with a strong likelihood of becoming permanent.
If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering exceptional customer service, this Customer Service Advisor role could be the perfect opportunity for you.
Key Responsibilities as a Customer Service Advisor:
Processing customer orders via phone, email, and EDI
Handling queries related to inventory, pricing, and deliveries, ensuring timely resolutions
Managing technical enquiries using electronic parts diagrams as a first level of support
Building and maintaining strong relationships with customers and sales teams
Proactively resolving queries and keeping customers updated on orders and returns
What We’re Looking For:
Proven experience in customer service and administration
Strong communication skills with a customer-focused approach
Excellent attention to detail and the ability to multitask in a fast-paced environment
Proficiency in Microsoft Office (SAP experience beneficial but not essential)
A proactive, problem-solving team player with great interpersonal skills
What’s in It for You?
A fantastic opportunity to join an innovative, market-leading company
A positive, people-focused culture with genuine career progression opportunities
Salary: £25,000 - £26,400
Hours: 37.5 per week (Monday to Friday, 8:30 AM – 5 PM)
Hybrid working model
Benefits include: 26 days holiday + bank holidays, pension scheme, health plan, end-of-year discretionary bonus, critical illness cover, sick pay, staff discounts, volunteer days, social events, and more
This Customer Service Advisor role is a fantastic opportunity to be part of a growing business that values its team and offers long term career potential.
....Read more...
Interpreting customer concerns and liaising with the Service Technicians
Building positive relationships with customers
Booking in and scheduling vehicle services
Preparing and performing pre calls to customers
Responding to customer requests and liaising with them about any additional work that may be required
Invoicing jobs
Estimating time and costs associated with repairs
Supporting the service advisors and completing your daily tasks
Keeping the workspace and customer waiting area clean and tidy
Restocking the coffee machine
Training:
The apprenticeship training is delivered through a combination of workplace learning and monthly virtual masterclasses
This training will teach you the knowledge, skills and behaviours set out in the Customer Service Practitioner Level 2 standard
On completion, the apprentice will receive Level 2 Customer Service Practitioner qualification
Functional Skills in maths and English may also be required depending on current level
Training Outcome:
A full time position is available to the right candidate at the end of the apprenticeship
Employer Description:Originally established by Frederick James Chalke in the village of Mere. A small town and civil parish in Wiltshire, Mere lies at the extreme southwestern tip of Salisbury Plain, close to the borders of Somerset and Dorset. Since 1929, the family business has passed through the generations and still features family members James, grandson of the original FJ Chalke and George Chalke, James’ son. With showrooms throughout Somerset and with Jeep coming on board in 2021 we now have seven franchises, the company continues to grow and grow. We’ve made some big changes over the last 90 years, from the buildings we work in, to the brands we partner with.Working Hours :Monday - Friday, 8.30am - 5.30pm (1-hour unpaid lunch). Saturdays, 8.30am - 12.30pm - this will be on a rota once it is deemed suitable that the apprentice has completed sufficient training and is confident of doing so.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Technical Awareness....Read more...
Vehicle Technician Exeter - Service Centre
Location - Exeter
Salary - £29000 - £40000 OTE
Job Title - Vehicle Technician
We are working with the UKs largest Automotive service, maintenance and repair business in the Exeter area who are looking for a Vehicle Technician to join their busy Service Department.
The Vehicle Technician role comes with a basic salary of: £29,886 - £34,187 depending on experience with an OTE of £3600 - £5800 per year as individual bonus scheme. The position comes with great career opportunities, benefits and an uncapped bonus scheme. See benefits below:
Hours:
5 Days a week, 44 hours.
Company benefits include:
5.6 weeks annual leave
Up to 50% off garage bills in Autocentres and 25% off most our products in our retail stores
Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
Family & Friends Discount Events
Financial planning support via Wagestream - access up to 30% of your salary in advance
GP Access, 364 days a year, 24 hours a day
Join the Share save scheme with a 20% discount on shares
Health Cash Plan to access wellbeing services and claim back healthcare costs
Pension Scheme & Life Assurance
Key Vehicle Technician Roles and Responsibilities:
- As a Vehicle Technician/ Mechanic, you will be already skilled in servicing and repair/replacement work. Youll have the ability to carry out more complex tasks such as clutches and timing belt replacements and diagnostics in areas such as vehicle electrics, brake steering and suspension systems.
- Supported by a workshop controller youll work amongst a team of skilled technicians and fitters, along with dedicated customer services advisors to make it a seamless customer experience.
Minimum Vehicle Technician Requirements:
- Qualified to NVQ level 3 (or equivalent)
- Must have a full drivers licence with no more than 9 points
- Experienced Technician/Mechanic able to carry out diagnostic work (brakes, steering/suspension, engine) and more complex repair and replacements (coolant/diesel injectors, head gasket, brakes, electrical)
If you want to hear more about the Vehicle Technician role, please send us your CV by clicking apply now or by contacting Rachael on 07885881841 or rachael.mortimer@holtrecruitment.com to discuss further.
Vehicle Technician Service Centre Vehicle Technician ....Read more...
Service Care Solutions have an excellent opportunity available for a motivated Service Advisor to join a client they are working with based out of a Premium Car Dealership in Romford.As a Service Advisor, you will provide outstanding customer care and be the vital link between customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.
You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on company products and services to all customers.
This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what customers want and need.Service Advisors work a variety of flexible patterns which can typically include weekends to ensure you provide the customers with the highest possible levels of service.About you Don't worry if you do not have previous experience, as we want applications from individuals with a willingness to learn and progress. Training is provided through a dedicated in-house Learning & Development team and outstanding manufacturer courses run by the company to support your career.Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why apply? Our client are delighted to provide an industry-leading benefits package. They are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
Our client have a working environment where each employee is valued and respect every individual's unique contribution, supporting colleagues to thrive and achieve their full potential.For more details and to apply, get in touch with Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967....Read more...
Administrative Support
Assist with the preparation and processing of financial documentation, such as client applications, agreements, and account updates.
Maintain accurate records in line with company policies and regulatory requirements.
Process applications for Mortgages: including, Product Transfer and Deposits.
Support the management of client files, ensuring all information is up to date and securely stored.
Stakeholder Interaction
Provide a high standard of service when responding to customer enquiries and other departments within the business via phone, email, or and other members of the mortgage team
Assist with onboarding new clients, including verifying documentation and collecting necessary information.
Escalate more complex client requests to senior team members where appropriate.
Compliance and Regulation
Learn and adhere to financial regulations such as Anti-Money
Laundering, Know Your Customer, and GDPR, as well as FCA regulations in Mortgages.
Support the preparation of reports and documentation for compliance checks or audits.
Data Entry and Reporting
Accurately input financial data into systems and generate reports for internal use or external stakeholders.
Assist in reconciling financial records and identifying discrepancies.
Team Collaboration
Work closely with financial advisors, administrators, and other team members to deliver seamless client service.
Attend team meetings and training sessions to stay informed of company updates and industry developments.
Learning and Development
Actively engage in training to complete the Level 3 Financial Services Administrator qualification.
Shadow experienced team members to gain a deeper understanding of financial products, services, and processes.
Training:You will attend a mix of classroom sessions either or line and face to face with our Training Provider, Sklls North East.Training Outcome:Progression within company.Employer Description:NMS Financial Ltd specialises in providing a sound and comprehensive planning service for our clients.
We also look after clients that have been introduced to us via other financial practices, various Estate Agents, and some accountancy firmsWorking Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITSDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£23,795 Basic SalaryPerformance Bonus after 6 monthsFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITS....Read more...
As Customer Service Advisor, you will be key to the delivery of the core business, and sitting in the heart of the company. The role presents opportunities to be involved in cross-departmental work and gain knowledge in other areas of the business, allowing you to expand and develop your skill sets. The advisor role will involve working as part of a team of advisors as the initial point of contact for customers, providing the required level of response, in a professional and efficient manner. The advisor will have ‘hands on’ customer contact experience, have excellent customer focus and outstanding interpersonal skills. The advisor will be positive, proactive and enthusiastic, have a sense of humour and enjoy working as part of a team. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.
As Customer Service Advisor, you be responsible for:
Acting as first point of contact for all incoming member regulatory queries
Delivering advice & technical support to customers
Being fully aware of and actively promote the company’s service offering, liaising with relevant departments as appropriate to find the best solution for the customer
Participating and presenting at member workshops and seminars
Processing data forms and playing a pivotal role in the data round process
Developing a detailed knowledge of the data submission process and producer responsibility regulations, with the option to further specialise and hone knowledge in particular areas of interest
Personally managing a portfolio of accounts to ensure the appropriate level of service is provided
As Customer Service Advisor, you must be/have:
Customer service experience in a call centre or professional environment
Ability to manage and prioritise own workload, and to multi-task
Ability to pick up, retain and deliver technical and regulatory information
IT Literate: Word, Excel, PowerPoint
Strong communication and negotiation skills
Polite and professional at all times
Highly numerate and able to analyse complex information
Customer focused with drive to provide the highest level of customer satisfaction
Positive, proactive, enthusiastic and approachable
Excellent interpersonal skills
Flexibility and adaptability
What’s in it for you?
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday (up to 10 days annual leave)
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
Volunteering day
....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary.
Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand.
Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Apprenticeship Standard
Brand specific certifications
Training Outcome:
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes
Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Client Sales Advisor – Dover AreaPermanent | Full-Time Salary: Full Time - £22,350 + Commission + Bonus ***Own transport preferred due to location***Join a Respected Company – No Weekends or Bank Holiday Working!Are you an energetic and positive individual looking for a rewarding career? Do you want to work for a well-established, stable company that offers full training and ongoing support to help you become a professional Sales Advisor?If working with a friendly, supportive team that motivates you to reach your full potential and build a secure future sound like your ideal job, then look no further!Due to business expansion, we are recruiting Cliebt Sales Advisors to join a thriving company in the Dover area.Hours:• Full-Time: 08:45 – 17:00(Monday to Friday only – enjoy your weekends off!)What We’re Looking For: We need enthusiastic, passionate individuals with a can-do attitude, who are eager to learn and deliver an efficient and positive customer experience. Multitasking and building your own customer base are key aspects of the role, and you’ll have the support of an experienced team leader to guide you.Your primary role will involve contacting prospective businesses to offer a comprehensive range of fuel procurement solutions for their vehicles.About the Company:Trading since 1983, this company has built strong partnerships with leading fuel providers, including BP, Shell, Esso, Texaco, and Keyfuels, and sells over 1 million litres of fuel on their behalf every week.Benefits:• Competitive salary with monthly and quarterly commission and bonuses• Discounted Diesel fuel• Reduced MOT & Service rates• Free secure onsite parking• Regular financial incentives and quarterly big-ticket prize incentives worth up to £3000• Staff events and social evenings• Fuel Partner rewards points• Opportunities for training and developmentJoin a company that not only values your hard work but also helps you grow and achieve your career goals. Apply today and become part of a dynamic team that offers both professional success and work-life balance! Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.....Read more...
Client Sales Advisor – Dover AreaPermanent | Full-Time Salary: Full Time - £22,350 + Commission + Bonus ***Own transport preferred due to location***Join a Respected Company – No Weekends or Bank Holiday Working!Are you an energetic and positive individual looking for a rewarding career? Do you want to work for a well-established, stable company that offers full training and ongoing support to help you become a professional Sales Advisor?If working with a friendly, supportive team that motivates you to reach your full potential and build a secure future sound like your ideal job, then look no further!Due to business expansion, we are recruiting Cliebt Sales Advisors to join a thriving company in the Dover area.Hours:• Full-Time: 08:45 – 17:00(Monday to Friday only – enjoy your weekends off!)What We’re Looking For: We need enthusiastic, passionate individuals with a can-do attitude, who are eager to learn and deliver an efficient and positive customer experience. Multitasking and building your own customer base are key aspects of the role, and you’ll have the support of an experienced team leader to guide you.Your primary role will involve contacting prospective businesses to offer a comprehensive range of fuel procurement solutions for their vehicles.About the Company:Trading since 1983, this company has built strong partnerships with leading fuel providers, including BP, Shell, Esso, Texaco, and Keyfuels, and sells over 1 million litres of fuel on their behalf every week.Benefits:• Competitive salary with monthly and quarterly commission and bonuses• Discounted Diesel fuel• Reduced MOT & Service rates• Free secure onsite parking• Regular financial incentives and quarterly big-ticket prize incentives worth up to £3000• Staff events and social evenings• Fuel Partner rewards points• Opportunities for training and developmentJoin a company that not only values your hard work but also helps you grow and achieve your career goals. Apply today and become part of a dynamic team that offers both professional success and work-life balance! Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.....Read more...
Ancaster Hyundai are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOT’s on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components:
Log book (final year review to assess apprentice’s progress)
Behaviour Assessment
Knowledge Test (an in-depth, online test exploring knowledge/understanding of the apprentice)
Skills Test (two-day practical examination of the skills of the apprentice)
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:Possible permanent position on the completion of the apprenticeship.
Further opportunities to develop career to become a fully qualified master technician and MOT tester.
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year.Employer Description:Ancaster Hyundai Welling first opened in spring 2019 and was our second Hyundai dealership to open. We represented Fiat, Alfa Romeo and Jeep in the Welling showroom for several years prior to opening Hyundai, so have been in the local community for over 20 years.Working Hours :Monday - Friday, 8am - 5pm with a 30-minute lunch break. 40-hours per weekSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Duties/main responsibilties include:
Responding to complex enquiries from customers, Financial Advisors, Representatives and Management Companies received via post, email and web
Responses can be written or verbal and must be of a high standard adhering to Management Company style guides using all core systems
Review department procedures to ensure they are up to date and to comply with regulations
Demonstrate your flexibility in response to the challenging, changing environment
Strive to exceed minimum standards of quality and productivity
Suggest process improvements to meet the goals of the department and Management Company
To carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed
Conduct and Behaviour – Core Requirements
To exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled
To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation
To comply with the regulatory regimes in which operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role
All employees are accountable for the delivery of a quality service, driving for excellence in all their work activities:
To be quality-driven, aiming for 100% accuracy and timeliness of delivery
To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external)
To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance
To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
To communicate and promote the values which reinforce and support a consistent quality culture
Training:Training will take place at Burnley College one day a week. Training Outcome:There is potential for career progression on successful completion of the apprenticeship. Employer Description:SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.Working Hours :Monday to Friday, 40 hours to be taken between 8am-6pm.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Decision making,Excellent spelling and grammar....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
· Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
· Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
· Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
· Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
· Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
· Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
· Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
· Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn.
· Teamwork.
· Strong communication.
· Customer Service.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard.
· Brand specific certifications.Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Advert: Senior Employee Relations Advisor – Service Care Solutions Location: Leeds Rate: £29.34 per hour (Umbrella)
About the RoleService Care Solutions is recruiting for a Senior Employee Relations Advisor to join a dynamic and professional Employee Relations team. This is an exciting opportunity for a highly skilled HR professional to contribute to an efficient and customer-focused service, supporting police staff and officers in line with organisational objectives, policies, and legislative requirements.
Key Responsibilities:
Lead by example, ensuring adherence to the Police Code of Ethics and organisational values.
Provide expert guidance on performance, attendance, and wellbeing management for police officers and staff.
Oversee and support a team of Employee Relations Advisors, managing workloads and providing coaching and expert advice.
Act as a subject expert on HR policies, employment legislation, and complex case management.
Support and advise in the final stages of disciplinary hearings, appeals, and limited duty panels.
Lead on the design, delivery, and evaluation of HR policies to ensure legal compliance and best practice.
Assist in implementing organisational change, collaborative agreements, and workforce reviews.
Engage in consultation and negotiation with Trade Unions and Staff Associations.
Deliver training, coaching, and briefings on employment law and HR best practices.
Contribute to continuous improvement by conducting audits, case reviews, and performance monitoring.
About You:
We are looking for a motivated and knowledgeable professional who can bring expertise in employee relations, case management, and organisational change. The ideal candidate will have:
CIPD Level 7 qualification (or Level 5 with significant experience).
Strong experience in employee relations, policy development, and employment law.
Proven ability to advise on complex people management cases.
Excellent communication skills, both written and verbal.
Experience in consulting and negotiating with Trade Unions and Staff Associations.
Previous experience in leading a team and supporting organisational change.
Strong problem-solving skills with a strategic and analytical approach.
Full UK driving licence and ability to travel within the force area.
Why Join Us?
Work with a professional and supportive team in a key advisory role.
Gain experience within a policing environment, influencing HR policies and case management.
Competitive pay rate of £29.34 per hour (Umbrella).
12-month contract with the opportunity to contribute to significant workforce improvements.
If you are a proactive and experienced Employee Relations professional looking for a new challenge, apply today! For more information or to apply, contact:
Lewis Ashcroft – Service Care Solutions
Email: lewis.ashcroft@servicecare.org.uk
Phone: 01772 208962....Read more...
An opportunity has arisen for an HR Administrator to join a well-established housing organisation in London. This role offers excellent benefits and a salary of £32,750 + 5% bonus.
As HR Administrator you will play a key role in supporting the Human Resources department by managing day-to-day HR administrative tasks and providing essential support across the HR department. This includes handling HR queries, maintaining accurate employee records, coordinating recruitment processes, and supporting performance management initiatives. The role requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
If you are a HR professional looking for your next career step this is the role for you.
HR Responsibilities:
* HR Inbox Management: Serve as the first point of contact for all HR queries, ensuring efficient handling and timely responses.
* Record Keeping: Maintain accurate HR records, ensuring all documents are properly filed, scanned, and prepared for reporting purposes.
* Collaboration: Work closely with the HR team to meet customer satisfaction targets, ensuring efficient and effective HR service delivery.
* HR Advisor Support: Provide coverage for HR Advisors as needed, ensuring continuity and smooth HR operations.
Performance Management:
* Chase outstanding information, including notes and forms, to ensure all necessary performance management documentation is complete.
* Ensure relevant documents are distributed, scanned, and filed in a timely manner.
Recruitment & Onboarding:
* Support hiring managers throughout the recruitment process, ensuring clear and timely communication with candidates to maintain a strong employer brand.
* Prepare and process offer letters, contracts, and onboarding documentation, ensuring all paperwork is completed ahead of the candidates start date.
* Conduct new starter inductions in collaboration with HR colleagues, providing a seamless and welcoming onboarding experience.
Absence Management:
* Track and update employee absence records, chase any outstanding documentation, and ensure compliance with return-to-work procedures.
Learning & Development:
* Coordinate training sessions, corporate inductions, and development events in collaboration with the HR Advisor to ensure ongoing employee development.
What we are looking for:
* Previously worked as an HR Administrator, HR Assistant, HR Coordinator or in a similar role.
* Experience working in Human Resources, preferably in a generalist capacity.
* Experience using HR database systems.
* Hold CIPD Level 3 qualification (or actively working towards Level 3 CIPD).
* Excellent understanding of employment law.
* Strong organisational and communication skills.
Apply now for this exceptional HR Administrator opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Motorvogue Hyundai in Dunstable are currently seeking a Motor Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOT’s on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
(https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3)
The programme lasts for 36 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:
Possible permanent position on the completion of the apprenticeship.
Further opportunities to develop career to become a fully qualified master technician and MOT tester.
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year.
Employer Description:Motorvogue specialise in new and manufacturer-approved used cars. With over 1800 cars in group stock, we have one of the largest selections of quality New, Used, Ex-Demonstrator and Pre-Registered cars in the area and due to the number of brands we represent at each of our multi franchised locations we believe we have much more choice for you than the majority of our competitors, but don’t take our word for it, come and find out for yourself by visiting a Motorvogue location today.
We aim to make the car buying process as easy as possible, with a number of options including buying online, reserving the car online, and moving the cars to your nearest dealership. Our experienced Sales teams are on hand to answer any questions you may have.
Motorvogue is among the most experienced Motability distributors in the area. With the many brands we represent and our dedicated Motability specialists, who work closely with our disabled customers and their local support organisations, we really do have something for everyone.Working Hours :Monday - Friday, 8.00am - 5.00pm, with a 30 min lunch.Skills: Communication skills,Organisation skills,Initiative,punctual,Reliable....Read more...
