Act as a main point of contact for clients, keeping them fully updated at each stage of their mortgage journey
Respond promptly and professionally to client queries, concerns, and requests
Liaise regularly with solicitors, estate agents, and other third parties to gather updates and resolve issues
Accurately update and maintain our CRM system with all client information and daily activity
Manage and maintain client records, ensuring data is complete, up to date, and compliant
Manage advisors’ diaries, including booking, rescheduling, and confirming appointments
Prepare and create documents and information packs in advance of client appointments
Ensure all documentation is correctly prepared and stored in line with internal processes
Provide general administrative support to advisors and the wider team as required
Take inbound calls via the main switchboard, dealing with enquiries directly where possible or directing calls to the appropriate advisor or team member
Training:
The apprentice will be working towards the Customer Service Specialist Level 3 Apprenticeship Standard
Delivered in the workplace via online training with Colchester Institute
Training Outcome:Mortgage and Protection Advisor.Employer Description:Founded in 2009 by Natasha Brown, Gateway Mortgages is a brokerage for all things mortgage and protection. Gateway Mortgages prides itself on keeping good relations which all their clients and works hard to ensure that all clients receive the best possible service. Based near Braintree Designer, with a team of 7 staff. Gateway Mortgages keeps on growing, with now an estate agents attached and also a specialist lending brokerage, which deals with commercial lending.Working Hours :Monday to Friday 9am - 5pm, with a one hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Initiative,Patience....Read more...
Predominantly bookkeeping, VAT and management accounts preparation
Statutory accounts preparation
Tax compliance
Providing ad hoc advice
Supporting other members of the team and working closely with clients
Training:
Training will take place at First Intuition in Reading or Milton Keynes
On average, the training will take place on one day per week
Specialist courses are also provided in house
Training Outcome:
After completing the AAT qualifcation, we would expect the candidate to move on towards studying the ACA (ICAEW) qualifcation
Most of the Managers and Directors are ‘home grown’, having completed their training with Richardsons, so career progression is goodEmployer Description:Richardsons is an Oxfordshire based firm of Chartered Accountants and business advisors based in Thame. ICAEW accredited and established for over 30 years, we provide specialist accounting advice for small and medium companies, as well as large corporates and individuals. We like to communicate regularly with our clients to form a close relationship built on trust, and over 60% of our new clients have come from existing client recommendations.Working Hours :Monday to Friday, between 08:30- 17:00 in the office in Thame. There can be the added option of flexible hours on the Friday of most weeks.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Statutory accounts preparation
Statutory audits
Specialist audits e.g. charity commission, SRA, pension regulator etc.
Tax compliance - personal and corporate
Providing ad hoc advice
Supporting other members of the team and working closely with clients
Training:Training will take place at First Intuition in Reading or Milton Keynes. On average, the training will take place on one day per week. Specialist courses are also provided in-house. Training Outcome:After completing the AAT qualification, we would expect the candidate to move on towards studying the ACA (ICAEW) qualification.
Most of the Managers and Directors are ‘home grown’, having completed their training with Richardsons, so career progression is goodEmployer Description:Richardsons is an Oxfordshire based firm of Chartered Accountants and business advisors based in Thame. ICAEW accredited and established for over 30 years, we provide specialist accounting advice for small and medium companies, as well as large corporates and individuals. We like to communicate regularly with our clients to form a close relationship built on trust, and over 60% of our new clients have come from existing client recommendations.Working Hours :Monday to Friday, between 08:30 - 17:00 in the office in Thame. We have a flexible work scheme whereby you can take off Friday afternoons if you wish.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
To coordinate and deliver an effective maintenance service,ensuring that high levels of tenant and customer satisfaction areachieved while working to agreed policies and procedures
To ensure that all records and databases are accurate andmaintained and the use of ICT resources is maximised
To respond to callers and visitors requesting repairs and other services and ensure that their requests are dealt with promptly and effectively on a “right first time” basis
Update the database for all contact and repairs, including raising job tickets, booking, closing & filing
To liaise effectively with contractors and other service providers
To provide an efficient and accountable service to all customers and stakeholders, resolving or escalating queries as appropriate
Assist in preparing property listings, marketing materials and online listings to showcase properties and attract potential buyers or tenants
Support real estate transactions by coordinating with lenders, inspectors, appraisers, and other parties involved in the buying, selling, or leasing process
Take initiative in pursuing additional training opportunities, obtaining relevant certifications, and staying updated on industry trends and best practices
Training:
Level 3 Business Administrator Apprenticeship
Functional Skills in English & maths (if needed)
Training at our Ponders End centre
Training Outcome:
If the applicant is successful they can go into further training or employment
Employer Description:We specialise in residential sales, lettings, guaranteed rent, and property management. Our services also include 24/7 property maintenance, recommended mortgage advisors, solicitors, surveyors, accountants, legal & management advice, property development and commercial.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Regular Daily tasks include (but are not limited to):
Saving, organising, and certifying client documentation in line with company and regulatory requirements
Answering inbound telephone calls and handling basic client enquiries in a professional and courteous manner
Managing mortgage referrals by accurately allocating leads to brokers
Communicating regularly with clients, solicitors, and estate agents via email to progress mortgage transactions
Supporting brokers by liaising with lenders, chasing outstanding information from clients and uploading documentation to lender portals
Assisting with the provision of appropriate content to the Social Media Manager, as required
Keeping up to date with regular network and compliance updates, ensuring adherence to current regulatory standards
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Full on-the-job training will be delivered
Functional skills in maths and English (if required)
End-Point Assessment (EPA)
Training Outcome:On successful completion of the apprenticeship, a permanent position with the company will be discussed.Employer Description:A Little Bit about our Mortgage Library
Specialists in researching the best mortgage products & interest rates
With our catalogue of products from a comprehensive range of mortgages from across the market, our mortage advisors will quickly find a mortgage that suits your individual needsWorking Hours :Monday - Friday, 09:00-17:00, 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills....Read more...
Job duties:
Account preparation for various entities.
VAT return preparation and management accounts.
Self-assessment tax return preparation and assistance with MTD ITSA.
Aid in audits.
Training:Accounting and Taxation Professional Level 7 - ACCA The gold standard in Accountancy Apprenticeships, this programme enables individuals to become fully qualified in a profession which is globally recognised and respected in areas of accountancy, taxation, finance and business.
ACCA is ideal if you’re looking to progress your career and become a chartered accountant, or work in an accountancy, audit or tax firm. ACCA consists of three levels; Applied Knowledge, Applied Skills, and Strategic Professional, and you’ll need to complete relevant work experience at some point before you can qualify.
ACCA qualification is made up of three levels: Applied Knowledge helps you understand the role of accounting in the business environment, and develop the practical skills and techniques expected of an accountant working in business.
You can complete Applied Knowledge in six to 12 months. Applied Skills encourages you to develop a broad understanding of the role of accounting in busines ...Training Outcome:Financial Support: We invest in your future by providing full ICAEW/ACCA training support.
Career Growth: Be part of a thriving, growing business where your career can flourish alongside our success. We also offer long service awards, recognising your commitment and quality work.
Supportive Environment: Work in a supportive and collaborative atmosphere, where your skills are valued, and your growth is encouraged.Employer Description:Sterling Partners are a progressive firm of Chartered Accountants and Chartered Tax Advisors. We provide audit, accountancy, taxation, advisory and wills and probate services for our clients. We have offices in Manchester and London; however, we have clients all around the world. We have a young and diverse team which we are looking to expand by recruiting an apprentice.Working Hours :37.5 hoursSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
What you’ll be doing as an Environmental Data Analyst Apprentice:
Help reduce enforcement risk linked to environmental permits and pollution incidents
Carry out targeted email and document searches to support investigations
Work with stakeholders to identify relevant findings and prepare them for legal review
Support Enforcement Advisors by compiling and submitting documents to the Environment Agency on time
Contribute to monthly KPI reporting and compliance tracking
Interpret incident data, scientific reports, and environmental impact information
Manage, analyse, and present data to support informed decision-making
Take ownership of your workload and keep team trackers accurate and up to date
Training:
Knowledge, skills and behaviours as set out in the Level 4 Data Analyst Standard
Your training will include a blend of online and virtual learning, plus periodic residential block release at their dedicated training centre at Wyboston Lakes, Bedford, with accommodation provided
Training Outcome:
Permanent contract with a 27-month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :Hours: 36 hours a week across four working days plus one off-the-job training day Monday- Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The specific duties and responsibilities will include:
Supporting your team to progress cases and meet deadlines
Maintaining case management diaries
Preparing billing requests and attaching the appropriate authority and payment request for manager review
Creating basic standard documents and reports for completion/review by senior employees and ensuring all prompts are left in the document for further review where necessary
Accurate logging of creditor claims on the IPS system
Completing and assisting with periodic case reviews
Completing Anti money laundering checks and preparation of letters of engagement
Achieving statutory and regulatory compliance
Dealing with directors of insolvent companies
Dealing with creditor or other enquiries
Having responsibility for additional ad hoc tasks as required
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Leonard Curtis is a market leading professional services provider operating across the UK and Channel Islands. Since our formation we’ve supported business owners and advisors by listening and offering practical solutions and tailored advice. Our expert team of specialists deliver positive strategic advice across restructuring and insolvency, funding and law across 29 offices and we remain the largest independent restructuring firm in the UK.Working Hours :Monday to Friday, working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Hardworking,Punctual,Enthusiastic,Good timekeeping,Conscientious,Methodical,Numerical skills,Able to prioritise,Self-motivated,Positive attitude,Eager to learn....Read more...
The Customer Service Specialist will be responsible for a list of key accounts.
Key account support:
Work closely with UK & EU commercial teams and key contacts to provide seamless customer service experience for all interactions for a united, world-class team
Ensure that all enquiries are handled effectively, in a timely manner, and that the customer is kept informed as their query progresses, and that it is fully resolved to their satisfaction
Work with the technical support advisors in the teams, plus the scheduler, to ensure that service levels are met in line with contractual obligations
There are three key areas covered by the Customer Service supporting all customers:
Quotes, Orders, and part requests
Ensure that all quotes and orders are processed accurately and in a timely manner for spares, engineer work, and consumable items, assist customers with returns, ensure customers are kept up to date with delays to orders, liaise with customers to manage paperwork to enable orders to be dispatched smoothly
Non-conformance reporting (NCR)
Log all NCRs and track the progress of the issue to keep the customer updated with the situation at regular intervals, providing final responses and reports to show their NCR has been resolved
Work with the whole UK Customer Service team to ensure NCRs are resolved within KPI timescales
Other typical duties include:
Carry out customer satisfaction surveys
Adhering to the team's key performance indicator goals and helping the whole team to meet these goals
Provide feedback on processes to drive continuous improvement
Working with our production team to ensure parts are correctly dispatched/returned as appropriate, relating to technical requests and returns for repair
Training:The qualification is delivered in the workplace using real examples from the apprentice’s daily work. The apprentice will benefit from excellent coaching from our highly skilled assessors, who will work closely with you to ensure the skills being developed reflect your requirements.Training Outcome:Successful completion of this apprenticeship will allow you to progress to further apprenticeships. Employer Description:Bioquell is a bio-decontamination technology developed by Ecolab, specialising in the design and manufacture of systems and services for the life sciences, pharmaceutical and healthcare industries. It utilises Hydrogen Peroxide Vapour to eliminate a wide range of biological contaminants, including bacteria, viruses, fungi and spores, ensuring safe and efficient work environments. Bioquell’ s solutions are widely used in hospitals, pharmaceutical and manufacturing plants and labs to reduce microbial contamination risks and meet regulatory standards.Working Hours :Monday to Thursday 8.30 – 17:00 (45min Lunch).
Friday 8.30 – 15:45 (45min Lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,multiple work streams,Time scales and deadlines met,Tenacity and positivity,Excel and Word,Prioritise your own workload,Resilient....Read more...
Duties Include:
Processing of finance information onto finance systems and processing VAT returns
Processing of Payroll. The successful candidate will be given on-the-job training in payroll and will be given an understanding of company accounts, management accounting and tax returns
Processing of Personal Tax Reporting. The successful candidate will be provided with an understanding of other areas in the firm including personal tax and company secretarial practices
Checking in and out client records and ensuring all required information has been received and maintaining log
Ensuring all clients' books and records are returned upon completion of accounts
Provide Administrative assistance
Taking ownership of all accounts archiving
Ensuring the accounts filing system is maintained daily
Using IT Systems for record keeping in a timely and accurate on Sage, Xero and QuickBooks
Communicating any client issues to the Line Manager
Training:
Accounts/Finance Assistant Apprenticeship Standard Level 2
This level is ideal for school leavers, new or existing talent in accounting and finance
Their work could include basic finance activities, working with sales and purchase records, running calculations to ensure that records and payments are correct, recording of cash and data entry
Learners will complete the mandatory AAT Level 2 Certificate in Accounting
The Certificate in Accounting comprises of four exams and an End Point Assessment. You must successfully complete the following: Introduction to Bookkeeping (ITBK)
Principles of Bookkeeping Control (POBC). Principles of Costing (PCTN). Business Environment (BESY)
EPA - In Tray exercise. Training will be provided by attending either face-to-face classroom-based lessons, Live Online sessions or OnDemand
An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it which will be providing by the company.
Training Outcome:
Progression within the company
Employer Description:Hunters & Co Ltd is a successful and ambitious firm of Chartered Accountants and Business Advisors. We operate in Yorkshire and Humberside. Member of the AIMS Group, who are the UK market leader in core accountancy services for small and medium size enterprises. With 200 offices nationwide we help support business throughout their business journey.Working Hours :Monday - Friday: 9.00am until 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Excel skills....Read more...
Motorfair Hyundai are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOTs on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:
Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3
They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36-months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: Logbook (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:Your Hyundai main dealer, MotorFair, Birmingham, is a family-owned business committed to quality service.
Founded by Mr. Derrick Grieveson in 1953 as Worcester Carsales, we have been serving motorists in Birmingham, Worcestershire, and the West Midlands for over 70 years. In 1963, we relocated to Hylton Road, Worcester. Derrick’s son, Stuart Grieveson, now our Managing Director, joined the company in 1973. Over the last 25 years, we’ve acquired multiple new car franchised dealerships in the West Midlands.
Three generations of the Grieveson family, including three of Derrick’s grandchildren, proudly work within the company.Working Hours :Monday- Friday, 8.00am- 5.00pm with a 30-min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Motorfair Hyundai are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOTs on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:
Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at Level 3
They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications
https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36-months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: Logbook (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:Your Hyundai main dealer, MotorFair, Birmingham, is a family-owned business committed to quality service.
Founded by Mr. Derrick Grieveson in 1953 as Worcester Carsales, we have been serving motorists in Birmingham, Worcestershire, and the West Midlands for over 70 years. In 1963, we relocated to Hylton Road, Worcester. Derrick’s son, Stuart Grieveson, now our Managing Director, joined the company in 1973. Over the last 25 years, we’ve acquired multiple new car franchised dealerships in the West Midlands.
Three generations of the Grieveson family, including three of Derrick’s grandchildren, proudly work within the company.Working Hours :Monday- Friday, 8.00am- 5.00pm with a 30-min lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
We are looking for a Health, Safety, Environment and Technology (SHET) Level 3 Apprentice to join our team.
Working from the NE Office (which is based within Organon in Cramlington) this role is ideal for someone starting their career who wants to learn about health and safety in construction and manufacturing.
You will be supported and mentored by experienced Health & Safety professionals. Over time, you will develop into a Health & Safety Technical Administrator, with the long-term opportunity to progress to a Site Health & Safety Advisor.
With training and support, you will eventually be able to:
Record and follow up Safety Observation Reports (SORs)
Help manage project health and safety statistics
Complete monthly safety reports and KPI scorecards
Help prepare and issue a monthly Health & Safety newsletter
Attend weekly contractor safety meetings and take minutes
Record and organise safety documents
Manage contractor training records
Support the Approved Contractor database
Help run site inductions
Check contractor qualifications (e.g. CSCS, PASMA)
Support Health & Safety Advisors on site
Attend site inspections and meetings
Assist with accident and near-miss investigations
Keep your own training and CPD records up to date
What We Are Looking For:
An interest in health and safety
Willingness to learn and develop
Good organisation and communication skills
Ability to work well in a small team
Basic IT skills
A positive and responsible attitude
No previous experience is required - full training will be provided
Training:
Candidates will work towards a level 3 safety, health and environmental qualification
All candidates will be required to do an End Point Assessment
Training Outcome:
Full-time employment upon completion of the apprenticeship
Employer Description:BAILEYGOMM is a specialist Design Consultancy within the Built Environment and is experienced in engineering and infrastructure projects, from single building refurbishments, to full-scale facility development and Master Plan implementation. The company works in all sectors, which provides great cross-fertilisation of ideas between different work genres. Our resources incorporate a full Mechanical, Electrical and Public Health design team enabling us to provide comprehensive support for any project. We are very aware of the financial constraints that impact on all our customers and pride ourselves in finding cost-effective solutions. We are a company with a flexible approach, enabling us to find a solution that works for our clients.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments, including workshop and management, to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn.
Teamwork.
Strong communication.
Customer Service.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard.
Brand specific certifications.
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Sales Associate Internship
This is a 12-week internship programintended to prepare the intern with tools needed to advance to a Sales Associate in the Roofing Sales Training program.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The sales intern will work in the field in collaboration with Tremco Roofing Field Advisors and the Tremco Roofing Training Department over 12 weeks to learn the skills needed to be successful in any field sales position at Tremco Roofing. Interns will gain firsthand working knowledge of material and service sales in addition to learning about other core business functions, including manufacturing, R&D, Product Management, Technical, Marketing and operations. Interns will also have the unique opportunity of shadowing members of the executive management team. The Tremco Roofing Field Sales Internship Program provides an exciting opportunity for students interested in gaining real-world experience in the roofing manufacturing and building science industry. The program is designed to expose interns to a variety of roles within the organization, including manufacturing, research and development, sales and marketing, and operations. Interns will work on a variety of projects and assignments throughout the program, culminating in a final project and presentation to company leadership. This internship provides a unique opportunity to gain hands-on experience, build professional skills, and contribute to the success of a leading company in the industry. Key Responsibilities: Work on assignments and projects in various departments of the organization, including manufacturing, research and development, sales and marketing, and operations Develop and implement process improvements, conduct market research, analyze inventory data, and more Attend meetings and collaborate with colleagues across the organization to gain exposure to various aspects of the business Participate in the company's orientation program to learn about company policies, safety procedures, and internship goals and expectations Develop a final project and present findings to company leadership
SKILLS AND ABILITIES:
Strong written and verbal communication skills Ability to work independently and as part of a team Strong analytical and problem-solving skills Ability to manage multiple projects and deadlines Apply for this ad Online!....Read more...
Administration:
Complete daily checks of all faculty areas ensuring that classrooms are equipped for the delivery of the teaching and learning framework
Place stationary orders ahead of time to ensure that all equipment is available as and when required
Ensure all teachers have appropriate passes, ensuring students are identifiable when they are allowed to leave lesson during lesson time
To communicate effectively with Directors of Faculty to ensure that classrooms are an effective learning environment with minimal cognitive overload
To ensure that classroom signage and displays are current and align with the school’s brand guidelines
To provide admin support for events such as parents evenings and success evenings, including direct communication with parents and the setting up of events.
To enter data to online systems including the results of assessments and exams
To support the input of homework activities to online systems.
Manage assessment-based reprographics requests and prioritise workload effectively
Operate and maintain reprographics equipment (printers, copiers, laminators)
Produce high-quality printed resources for staff and students, meeting deadlines
Admissions:
Administer assessments prior to students being admitted to the academy allowing students to be suitably set and supported
Ensure assessment slots are booked with parents in a professional manner and the process and importance of these assessments explained to both parents and students
To communicate effectively with the Admissions Officer and Assistant Principal for Curriculum and Assessment to ensure that the admissions process is smooth allowing effective student timetables to be created
General:
Support the school’s fire and emergency procedures by being familiar with the instructions for staff and children located in all teaching areas and taking appropriate action should the need arise
To develop and maintain positive, constructive and effective professional relations with all staff, parents, advisors and support professionals, the local community and Governors
Undertake other similar activities that may fall within the grade and scope of the post as directed by the Headteacher
This job description is not necessarily a comprehensive definition of the post, and the post holder will be required to undertake other duties appropriate to the grade and character of the work as directed
The job description will be reviewed at least once a year, and it may be subject to modification or amendment at any time after consultation with the post holder
The duties may be varied to meet the changing demands of the school at the reasonable discretion of the Headteacher
Training:
LMP Education deliver training remotely, you will be assigned a tutor who you will work with on a 121 basis who will provide all the help and support you need in order to complete the qualification
Training Outcome:
Candidate may be offered a full-time permanent position
Employer Description:Academy within Creative Education Trust. Our mission is clear: to make The Bulwell Academy the school of choice—a place where every student and member of staff feels proud and privileged to belong.Working Hours :Monday - Friday, 8.00am - 4.00pm
This role is term time only + 2 week (41 Weeks)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
This is a fantastic opportunity to earn while you learn, working towards a Level 3 Teaching Assistant Apprenticeship. You will be fully supported by experienced staff and involved in all aspects of school life, from learning support and safeguarding to enrichment activities and classroom engagement.
We have an excellent opportunity for an apprentice to be supported and trained to become a Teaching Assistant. You will be supported by your line management and the wider school team to learn a variety of new skills to help you achieve your qualification.
The school works in partnership with priests, parishioners and families to establish a community of love, peace and harmony between all in a climate of mutual trust and openness.
They are looking for a Teaching Assistant Apprentice to work with their teaching team and study towards a Level 3 Apprenticeship in their reception class.
Duties will include:
Contribute to the overall ethos and aims of the school and promote diversity, inclusion, equality and acceptance of all learners in line with school policies, including by challenging stereotyped views, bullying or harassmentImplement safeguarding polices and safe practice, including online safety, in line with legislation, policies, and procedures including maintaining confidentiality
Work in partnership and liaise with other professionals (such as the teaching staff, SENDCo, or external advisors) and parents/carers to support all learners’ learning
Reflect on your own practice and identify appropriate professional development opportunities with the support of colleagues
Understand the specific needs of learners and use strategies to support all learners to achieve their learning goals
Promote engagement and teach learning behaviours to support the development of independent learners
Establish positive relationships with learners and promote positive behaviours, consistently applying the school’s behaviour policy
Support the social, emotional, mental health, wellbeing and personal care of all learners in line with organisational policy and procedures
Deliver individual and small group teaching within clearly defined/planned parameters in partnership with the teacher and other professionals
Contribute to assessment and planning by supporting the monitoring, recording, and reporting of learner outcomes and participation as agreed with the teacher
Support the development of a stimulating and safe learning environment by contributing to the selection and preparation of teaching resources that meet the diverse needs and interests of learners
Support or lead enrichment activities, for example, visits, out-of-school activities and in-school clubs
Training:St. Vincent de Paul Catholic Primary School will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
The apprentice will be working towards the Level 3 Teaching Assistant Apprenticeship. If the successful apprentice does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skills in the relevant subject (Maths and English)
The training will be delivered in the workplace and online by Realise Training.Training Outcome:Potential full-time role for upon successful completion of your apprenticeship.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :TERM TIME ONLY
Hours will be spread between Monday to Friday inclusive (actual hours to be agreed by St Vincent De Paul Catholic Primary School),
There will be no hours worked during school holidays.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Non judgemental,Patience....Read more...
