Senior Service Advisor Team Leader Opportunity (Automotive)
We are looking for a motivated Service Reception Team Leader to support and develop a team within a high-performing automotive Aftersales department in Maidstone.
ð LOCATION Maidstone, Kent
ð¼ JOB TYPE Full-Time | Permanent
ð° SALARY & BENEFITS
- £35,000 basic + OTE £40,000£45,000
- Departmental bonus scheme
- Customer satisfaction (CSI) bonus
- Upsell / performance bonus
- Saturdays paid in addition to basic salary
- Clear progression to Service Manager
- Supportive and professional working environment
ð ABOUT THE ROLE
This is a fantastic opportunity to join a main dealership Aftersales department in Maidstone as a Senior Service Advisor / Team Leader.
You will support the daily running of the Service Reception, leading a small team of Service Advisors while ensuring exceptional customer service, efficient workshop loading, and strong commercial performance.
This role is ideal for someone looking to step into leadership and build a long-term career within automotive management.
ð§ KEY RESPONSIBILITIES
- Support and lead a team of Service Advisors
- Oversee day-to-day Service Reception operations
- Deliver outstanding customer service and maintain high CSI scores
- Manage bookings, job allocation, and workshop coordination
- Drive upselling of additional work and services
- Handle customer queries and escalations professionally
- Monitor performance and support team development
- Work closely with Aftersales and senior management
ð¤ ABOUT YOU
- Experience as a Service Advisor or Senior Service Advisor within a main dealership
- Previous team leadership, mentoring, or supervisory experience (preferred)
- Strong customer service and communication skills
- Commercial awareness with upselling experience
- Organised and able to work in a fast-paced environment
- Ambitious and motivated to progress into a Service Manager role
â° WORKING HOURS
- Monday to Friday: 08:00 18:00
- 1 in 2 Saturdays (1 in 3 negotiable): 08:00 13:00
If youre an experienced Senior Service Advisor looking to take the next step into a leadership role, apply today to be considered for this opportunity in Maidstone.....Read more...
An exciting opportunity has arisen for a Service Manager / Aftersales Managerto join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.
As a Service Manager / Aftersales Manager, you will lead the Service Department, develop your team, improve operational performance and profitability, and deliver excellent customer service.
This full-time role offers basic salary of £40,000, OTE £60,000 plus bonus and benefits.
You will be responsible for:
? Managing the day-to-day operations of the Service Department across different brands.
? Leading, motivating and developing Service Advisors, Vehicle Technicians and support staff.
? Maximising workshop productivity, efficiency and profitability while monitoring KPIs and departmental performance.
? Maintaining high standards of customer service, retention and compliance with manufacturer standards, company policies and industry regulations.
? Improving processes, supporting the development of the franchise, building strong relationships and performing any other duties as required.
What we are looking for:
? Previously worked as a Service Manager, Aftersales Manager, Service Operations Manager or in a similar role.
? Understanding of dealership service operations and workshop management.
? Proven ability to drive departmental performance, growth and profitability.
? Commercial awareness and the ability to monitor and improve KPIs.
? Full UK driving licence.
What's on offer:
? Competitive salary
? Company car
? Life insurance
? Employee discounts
? Cycle-to-work scheme
? Enhanced maternity and paternity pay
? Free access to an in-house life coach
? Salary sacrifice workplace pension scheme
? Additional annual leave based on length of service
? Opportunity to support the development of a new automotive franchise
Apply now for this exceptional opportunity to work with a dynamic team and further enhance y....Read more...
An exciting opportunity has arisen for a Service Manager / Aftersales Managerto join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.
As a Service Manager / Aftersales Manager, you will lead the Service Department, develop your team, improve operational performance and profitability, and deliver excellent customer service.
This full-time role offers basic salary of £40,000, OTE £60,000 plus bonus and benefits.
You will be responsible for:
* Managing the day-to-day operations of the Service Department across different brands.
* Leading, motivating and developing Service Advisors, Vehicle Technicians and support staff.
* Maximising workshop productivity, efficiency and profitability while monitoring KPIs and departmental performance.
* Maintaining high standards of customer service, retention and compliance with manufacturer standards, company policies and industry regulations.
* Improving processes, supporting the development of the franchise, building strong relationships and performing any other duties as required.
What we are looking for:
* Previously worked as a Service Manager, Aftersales Manager, Service Operations Manager or in a similar role.
* Understanding of dealership service operations and workshop management.
* Proven ability to drive departmental performance, growth and profitability.
* Commercial awareness and the ability to monitor and improve KPIs.
* Full UK driving licence.
What's on offer:
* Competitive salary
* Company car
* Life insurance
* Employee discounts
* Cycle-to-work scheme
* Enhanced maternity and paternity pay
* Free access to an in-house life coach
* Salary sacrifice workplace pension scheme
* Additional annual leave based on length of service
* Opportunity to support the development of a new automotive franchise
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Suitable backgrounds:
Sales and Account Management: Sales representatives or managers, account managers, or business development professionals with experience managing client portfolios.Agricultural Science and Consultancy: Agronomists, artificial insemination specialists, farm advisors or agricultural scientists seeking to expand into a commercial role. Veterinarians or nutritionists with a strong understanding of livestock who wish to transition into a more business-focused role are also welcome.Supply Chain and Operations: Supply chain managers or procurement specialists, particularly those with experience in agricultural products, feed, or equipment. Operation managers from industries with the logistical or supply management components are also encouraged to apply.Farming and Agricultural Experience: Farmers or farm managers looking to transition to a role with regular hours that involves more external relationship management and sales, whilst leveraging their farming expertise.Veterinary or Animal Health Sales: Sales representatives or territory managers in animal health or veterinary product industries who have worked closely with farmers. Ideal candidates will have a combination of practical farm experience and commercial awareness.
Ready to make an impact? If you’re excited about supporting farmers and driving sales in the agricultural sector, we’d love to hear from you! Join us at Perkins and become part of our dedicated team committed to making a difference in the farming community.Working HoursThis is currently a full-time position of 40 hours per week, and the salary advertised is based on full-time hours.For the right candidate, there is also the option to work part-time (3 days per week), making this role ideal for someone who would like to combine a career in agricultural sales with continuing some hands-on farming.....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
About Us
Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures.
Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon.
At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
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This is a 12-week internship programintended to prepare the intern with tools needed to advance to a Sales Associate in the Roofing Sales Training program.
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Work on assignments and projects in various departments of the organization, including manufacturing, research and development, sales and marketing, and operations
Develop and implement process improvements, conduct market research, analyze inventory data, and more
Attend meetings and collaborate with colleagues across the organization to gain exposure to various aspects of the business
Participate in the company's orientation program to learn about company policies, safety procedures, and internship goals and expectations
Develop a final project and present findings to company leadership
SKILLS AND ABILITIES:
Strong written and verbal communication skills
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Ability to manage multiple projects and deadlinesApply for this ad Online!....Read more...
