The Apprenticeship will offer you a full guided learning experience in order to qualify within the Cruise Travel Industry. The scheme will provide the Apprentice with general customer service skills, allowing you to conduct and perform in a professional manner, looking at different customer types to build on their interpersonal skills. We are open to offering this role to someone new to Travel or someone just starting on their career path.
Key Responsibilities:
Learn to respond to customer enquiries before and after bookings via email and live chat.Ensuring our customers tickets and final documents are prepared correctly and posted in a timely manner.Gain experience in post-booking administration tasks, including invoicing and balance payment collections.Work both independently and as part of a team to deliver outstanding service to our clients.Support additional tasks as requested by management to enhance the customer experience.Gain experience in Customer Service within the travel industry and cruise line industry.Training:
This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record
Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
Training will be carried out online or face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
Learning first-hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period
Training Outcome:
On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's
Employer Description:Welcome to LoveitBookit! We're proud to be one of the UK’s Top Independent Cruise Specialists, based in Greater Manchester. Since our founding in 2013, we’ve been dedicated to crafting bespoke cruise holiday packages that tick all your boxes, while delivering top-notch customer service every step of the way.
In our very first year, our Company Director, Daniel Radnor, was honoured with the ‘Travel Agent of the Year’ award by the Cruise Line International Association (CLIA). This incredible recognition set the tone for our journey forward. Since then, we’ve built our success on three core principles: offering great value, delivering exceptional customer service, and providing immersive cruise experiences.
In 2017, we launched our own television programme, Cruise TV by LoveitBookit. The show brings our exciting cruise offers right to your living room, showcasing cruise lines, ships, and the amazing destinations you can explore. We love to inspire our viewers with in-depth looks at the amenities onboard, insider tips from cruise experts, Dan & Sam, and captivating stories from fellow travellers.
Each episode is designed to ignite your wanderlust and provide a taste of the incredible adventures that await you at sea. Whether you’re a seasoned cruiser or planning your first voyage, Cruise TV is your gateway to the world of unforgettable travel experiences.
For five consecutive years from 2020 to 2024, Loveitbookit has consistently achieved the Feefo Platinum Trusted Service Award and has been rated 'Excellent' on customer-review platforms. This accolade is only awarded to companies whose customers highly rate their experience.Working Hours :Monday – Friday, 9am – 5.30pmSkills: Communication skills,Attention to detail,Customer care skills,Team working,Geography....Read more...
Hotel Manager – Cruise Ship Company Salary of €5,400 per month gross + bonus. Location: EuropeAre you an experienced hospitality professional ready for an exciting opportunity at sea? Join our renowned cruise ship company as a Hotel Manager and lead a dynamic team in delivering exceptional guest experiences aboard our luxury vessels.Key Responsibilities:
Oversee the hotel operations onboard, managing a team of approximately 50 employees.Ensure the highest standards of service in accommodation, food & beverage, and guest relations.Manage budgets, inventory, and P&L for all hotel services.Organize daily operations and resolve guest inquiries efficiently.Maintain compliance with health, safety, and maritime regulations.
Requirements:
Eligibility to work in the EU (valid work permit/passport).Strong leadership skills with experience managing teams in hospitality.Excellent presentation and no visible tattoos.Fluency in English (additional languages are a plus).Availability to start on 24th February with a 2-week training program in Germany.
What We Offer:
Competitive salary of €5,400 per month + performance bonus.Single cabin accommodation onboard.An opportunity to travel and work in a dynamic environment.Career growth within an established cruise ship company.
How to Apply: If you’re passionate about hospitality and ready for an adventure, we’d love to hear from you! Apply now and set sail on your next career journey.....Read more...
Hotel Manager – Cruise Ship Company Salary of €5,400 per month gross + bonus. Location: EuropeAre you an experienced hospitality professional ready for an exciting opportunity at sea? Join our renowned cruise ship company as a Hotel Manager and lead a dynamic team in delivering exceptional guest experiences aboard our luxury vessels.Key Responsibilities:
Oversee the hotel operations onboard, managing a team of approximately 50 employees.Ensure the highest standards of service in accommodation, food & beverage, and guest relations.Manage budgets, inventory, and P&L for all hotel services.Organize daily operations and resolve guest inquiries efficiently.Maintain compliance with health, safety, and maritime regulations.
Requirements:
Eligibility to work in the EU (valid work permit/passport).Strong leadership skills with experience managing teams in hospitality.Excellent presentation and no visible tattoos.Fluency in English (additional languages are a plus).Availability to start on 24th February with a 2-week training program in Germany.
What We Offer:
Competitive salary of €5,400 per month + performance bonus.Single cabin accommodation onboard.An opportunity to travel and work in a dynamic environment.Career growth within an established cruise ship company.
How to Apply: If you’re passionate about hospitality and ready for an adventure, we’d love to hear from you! Apply now and set sail on your next career journey.....Read more...
Hotel Manager – Cruise Ship Company Salary of €5,400 per month gross + bonus. Location: EuropeAre you an experienced hospitality professional ready for an exciting opportunity at sea? Join our renowned cruise ship company as a Hotel Manager and lead a dynamic team in delivering exceptional guest experiences aboard our luxury vessels.Key Responsibilities:
Oversee the hotel operations onboard, managing a team of approximately 50 employees.Ensure the highest standards of service in accommodation, food & beverage, and guest relations.Manage budgets, inventory, and P&L for all hotel services.Organize daily operations and resolve guest inquiries efficiently.Maintain compliance with health, safety, and maritime regulations.
Requirements:
Eligibility to work in the EU (valid work permit/passport).Strong leadership skills with experience managing teams in hospitality.Excellent presentation and no visible tattoos.Fluency in English (additional languages are a plus).Availability to start on 24th February with a 2-week training program in Germany.
What We Offer:
Competitive salary of €5,400 per month + performance bonus.Single cabin accommodation onboard.An opportunity to travel and work in a dynamic environment.Career growth within an established cruise ship company.
How to Apply: If you’re passionate about hospitality and ready for an adventure, we’d love to hear from you! Apply now and set sail on your next career journey.....Read more...
Hotel Manager – Cruise Ship Company Salary of €5,400 per month gross + bonus. Location: EuropeAre you an experienced hospitality professional ready for an exciting opportunity at sea? Join our renowned cruise ship company as a Hotel Manager and lead a dynamic team in delivering exceptional guest experiences aboard our luxury vessels.Key Responsibilities:
Oversee the hotel operations onboard, managing a team of approximately 50 employees.Ensure the highest standards of service in accommodation, food & beverage, and guest relations.Manage budgets, inventory, and P&L for all hotel services.Organize daily operations and resolve guest inquiries efficiently.Maintain compliance with health, safety, and maritime regulations.
Requirements:
Eligibility to work in the EU (valid work permit/passport).Strong leadership skills with experience managing teams in hospitality.Excellent presentation and no visible tattoos.Fluency in English (additional languages are a plus).Availability to start on 24th February with a 2-week training program in Germany.
What We Offer:
Competitive salary of €5,400 per month + performance bonus.Single cabin accommodation onboard.An opportunity to travel and work in a dynamic environment.Career growth within an established cruise ship company.
How to Apply: If you’re passionate about hospitality and ready for an adventure, we’d love to hear from you! Apply now and set sail on your next career journey.....Read more...
Hotel Manager – Cruise Ship Company Salary of €5,400 per month gross + bonus. Location: EuropeAre you an experienced hospitality professional ready for an exciting opportunity at sea? Join our renowned cruise ship company as a Hotel Manager and lead a dynamic team in delivering exceptional guest experiences aboard our luxury vessels.Key Responsibilities:
Oversee the hotel operations onboard, managing a team of approximately 50 employees.Ensure the highest standards of service in accommodation, food & beverage, and guest relations.Manage budgets, inventory, and P&L for all hotel services.Organize daily operations and resolve guest inquiries efficiently.Maintain compliance with health, safety, and maritime regulations.
Requirements:
Eligibility to work in the EU (valid work permit/passport).Strong leadership skills with experience managing teams in hospitality.Excellent presentation and no visible tattoos.Fluency in English (additional languages are a plus).Availability to start on 24th February with a 2-week training program in Germany.
What We Offer:
Competitive salary of €5,400 per month + performance bonus.Single cabin accommodation onboard.An opportunity to travel and work in a dynamic environment.Career growth within an established cruise ship company.
How to Apply: If you’re passionate about hospitality and ready for an adventure, we’d love to hear from you! Apply now and set sail on your next career journey.....Read more...
Entering invoices onto the customer portal
Entering data onto spreadsheets
Posting expenses, filing and VAT checks
Training:
The training will be work-based with a monthly workshop held at Brockenhurst College, Lyndhurst Road, Brockenhurst, SO42 7ZE
The workshop will be held monthly, on a Wednesday
Training Outcome:
Permanent role with more training opportunities
Employer Description:Macintyre Scott & Co Ltd (MSX) is a leading UK provider of bonded warehousing and tailored solutions for the travel retail sector, specialising in the transport and logistics distribution of alcohol, tobacco, and confectionery to cruise ships and global duty-free markets.Working Hours :Monday to Friday 8:30am to 5:30pm with a 1 hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Good time keeping....Read more...
We help protect 90% of the world’s top fifty marine and oil and gas companies for all types of assets and facilities. From Global navies, tankers, cruise ships, drill ships, cargo vessels, oil tankers, platform supply vessels to Mega yachts around the world
During this apprenticeship, you will learn essential design concepts for all products and equipment related to our Global Marine and Navy department
You will learn 2D AutoCAD design and engineering drawing concepts
You will gain knowledge on fire protection calculations and system component selection
You will understand fire protection engineering methods and principles related to the International Maritime Organisation and Naval requirements
You will assist lead engineers with fire protection design concepts and calculations
You will work closely with the broader engineering team and assist in project estimation
Training:
You will gain a level 3 Engineering Design Technician qualification
You will have a day release to train but this will be done remotely
Training Outcome:
Upon completion of this apprenticeship there are many internal opportunities within the company
Many of our previous apprentices have become lead design engineers and take control of their own team and projects
Employer Description:Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our mission is to create intelligent buildings, efficient energy solutions, and integrated infrastructure. We welcome individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse range of projects and opportunities.Working Hours :Monday to Friday. Inclusive of a lunch break directed by your manager. Hours may vary depending on customer and team requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
The duties and responsibilities within the salon include:
Meeting and greeting clients in a friendly and helpful manner.Assisting qualified Hairdressers with shampooing, providing treatments, blow-drying etc.After relevant training, some basic cutting and styling will be involved in this role. This will become more complex as your skills develop.Working on the reception desk and booking client appointments.Keeping the salon clean and tidy.Offering clients refreshments.Training:You will train with Michaeljohn Training School, a multi-award-winning training provider with over 40 years of experience in the hairdressing and barbering industry. Our team of dedicated educators are highly skilled hair professionals who continue to work in some of the industry’s most reputable salons. You will achieve Level 2 Diploma for Hairdressing Professional and Functional skills in Maths and English (if needed).
Our academy – with 4 floors of salons and learning zones – is the ideal environment to learn hairdressing and barbering; you will attend one day per week on day release from your employer. We only work on live models for training and assessments purposes, giving you real life salon experience.Training Outcome:This is a perfect opportunity to get into hairdressing, earning (on average) salaries of £25,000+ once qualified.Potential of securing a permanent job within the same company on completion of your qualification.Opportunities to become your own boss, work mobile, work abroad, work on model runways and cruise ships – the opportunities are endless!Progression to a Level 3 Advanced and Creative Hair Professional or Level 2 Barbering Professional Standard.Progression on to a Teaching Qualification.Employer Description:A vibrant and friendly salon located in Failsworth, Shampers is an established business which prides itself on providing excellent services. Their highly experienced and friendly staff pride themselves on the quality of their work and their diverse clientele.Working Hours :24 Months – Level 2 Hairdressing ProfessionalSkills: Communication skills,Creative,Initiative....Read more...
The duties and responsibilities within the salon include:
Meeting and greeting clients in a friendly and helpful manner.Assisting qualified Hairdressers with shampooing, providing treatments, blow-drying etc.After relevant training, some basic cutting and styling will be involved in this role. This will become more complex as your skills develop.Working on the reception desk and booking client appointments.Keeping the salon clean and tidy.Offering clients refreshments.Training:You will train with Michaeljohn Training School, a multi-award-winning training provider with over 40 years of experience in the hairdressing and barbering industry. Our team of dedicated educators are highly skilled hair professionals who continue to work in some of the industry’s most reputable salons. You will achieve Level 2 Diploma for Hairdressing Professional and Functional skills in Maths and English (if needed).
Our academy – with 4 floors of salons and learning zones – is the ideal environment to learn hairdressing and barbering; you will attend one day per week on day release from your employer. We only work on live models for training and assessments purposes, giving you real life salon experience.Training Outcome:This is a perfect opportunity to get into hairdressing, earning (on average) salaries of £25,000+ once qualified.Potential of securing a permanent job within the same company on completion of your qualification.Opportunities to become your own boss, work mobile, work abroad, work on model runways and cruise ships – the opportunities are endless!Progression to a Level 3 Advanced and Creative Hair Professional or Level 2 Barbering Professional Standard.Progression on to a Teaching Qualification.Employer Description:A vibrant and friendly salon located in Glossop, Kathryn Jefferies is an established business which prides itself on providing excellent services. Their highly experienced and friendly staff pride themselves on the quality of their work and their diverse clientele.Working Hours :One 7-hour day in college, with 2 days off (the role includes weekend work). Days and times to be confirmed.Skills: Communication skills,Creative,Initiative....Read more...
The duties and responsibilities within the salon include:
Meeting and greeting clients in a friendly and helpful manner
Assisting qualified Hairdressers with shampooing, providing treatments, blow-drying etc.
After relevant training, some basic cutting and styling will be involved in this role. This will become more complex as your skills develop
Working on the reception desk and booking client appointments
Keeping the salon clean and tidy
Offering clients refreshments
Training:You will train with Michaeljohn Training School, a multi-award-winning training provider with over 40 years of experience in the hairdressing and barbering industry. Our team of dedicated educators are highly skilled hair professionals who continue to work in some of the industry’s most reputable salons. You will achieve Level 2 Diploma for Hairdressing Professional and Functional skills in Maths and English (if needed).
Our academy – with 4 floors of salons and learning zones – is the ideal environment to learn hairdressing and barbering; you will attend one day per week on day release from your employer. We only work on live models for training and assessments purposes, giving you real life salon experience.Training Outcome:This is a perfect opportunity to get into hairdressing, earning (on average) salaries of £25,000+ once qualified.Potential of securing a permanent job within the same company on completion of your qualification.Opportunities to become your own boss, work mobile, work abroad, work on model runways and cruise ships – the opportunities are endless!Progression to a Level 3 Advanced and Creative Hair Professional or Level 2 Barbering Professional Standard.Progression on to a Teaching Qualification.Employer Description:A vibrant and friendly salon located in Manchester, Joanna's is an established business which prides itself on providing excellent services. Their highly experienced and friendly staff pride themselves on the quality of their work and their diverse clientele.Working Hours :One 7-hour day in college, with 2 days off (the role includes weekend work). Days and times to be confirmed.Skills: Communication skills,Creative,Initiative....Read more...
You will be surrounded by experienced travel professionals on a minimum 12-month apprenticeship programme that will give you a unique opportunity to gain hands-on experience and insight into various functions within the organisation. This role is ideal for someone eager to learn and develop a broad skill set in a dynamic and fast-paced environment.
As a Multi Department Apprentice working with a brand team, you will rotate between departments to gain work experience (but not limited to) in; Brand Management, Commercial Finance, Revenue Management, Marketing, Sales, Public Relations (PR), general business administration and customer services whilst championing their corporate values.
As part of this programme, you will assist with routine tasks and special projects across different department such as:
Support Daily Operations:
Support the team with administrative tasks
Assist in scheduling and managing appointments
Handle enquiries via phone, email, and in-person
ADHOC duties including, greet all visitors, signing visitors in to building
Collaborate with Team Members:
Work closely with colleagues and contribute to team goals and projects
Complete Assignments:
Follow instructions and complete tasks accurately and within deadlines
Participate in Meetings:
Attend and actively participate in meetings, providing input and feedback
Maintain Records:
Keep accurate records of work completed and progress made
Adhere to Company Policies:
Follow all company policies, procedures, and safety guidelines
Seek and Act on Feedback:
Regularly seek feedback from supervisors and mentors and make improvements based on guidance
Comprehensive training and guidance on all role responsibilities will be provided as part of the rotational programme.This is an office-based role either from the RCCL Surrey Office based in Weybridge or their London Office based in Chancery Lane.Training:Working with a training provider (Talent Vista Limited in partnership with ABM Training UK Ltd), you will be assigned a specialist Travel Learning and Development Coach who will be working closely with you throughout your apprenticeship to give an enjoyable and enriching experience.
You will work towards the level 3 Travel Consultant Apprenticeship earning a nationally recognised qualification.Training Outcome:Opportunities for professional development and career growth following successful completion of this apprenticeship programme.Employer Description:Royal Caribbean is the world's largest cruise line, having had a record-breaking year in 2024 and is made up of five brands: Royal Caribbean International, Celebrity Cruises, Silversea, Tui Cruises and Hapag-Lloyd.Working Hours :Monday to Friday - 9am to 5:30pm with one hour for lunch - 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Good ability to multitask,An interest in travel,Hardworking and conscientious,Enthusiastic positive attitude,Reliable and punctual....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI.
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
