An amazing opportunity has arisen for experienced Luxury Travel Consultants to join a growing travel company who specialise in luxury cruises as part of their sales team, in beautiful offices near Reading (ample parking available). If you have at least 12 months experience within a travel sales role, pride yourself on your professional friendly approach and feel that exceptional customer service & attention to detail leads to sales, this is the perfect Travel Industry opportunity for you! Starting salary is £25,400 pa, with a realistic OTE of £25k pa - £30k pa, but potential to earn much more. And this is a company that values it's team highly, so good benefits & career progression is part of the package!
JOB DESCRIPTION:
Taking enquires and creating luxury travel itineraries
Specialising in luxury cruise products
Ensuring every potential customer is offered a friendly, knowledgeable, professional service,
Following up on quotes to try to ensure they are aware of unbeatable prices or alternative quotes to secure a reservation
Ensuring all itinerary details are communicated thorough to the client
Taking Payments
Making any initial amendments to itineraries
Assist with pre- and post-departure queries
Upsell be offering additional products and excursions to ensure a customer's unique experience
Bring ideas to the business, help find new potential customers
Work to achieve sales targets and earn commission.
Be flexible to work 5 days over a 7 day rota, primarily between 9am to 6pm
EXPERIENCE REQUIRED:
The ideal candidate will have previous travel industry sales experience, with knowledge of luxury travel and cruise. However, if you have worked for a high street retail travel agency and have not specialised in luxury or cruise, but are keen to do so, this is a great opportunity for you to develop in your Travel Industry career. And if you have target driven sales experience from an alternative industry, with exceptional customer service and ability to liaise with high-touch clientele, this could give you the opportunity to start a career in travel, at a point this industry is really taking off again.
THE PACKAGE:
Salary starts at £25,400 with an OTE of £25k - £30k pa, but Senior Consultants and Top Earners can earn in the region of £30k - £35k pa. This is a lovely company to work for with a great product, beautiful offices, good benefits package and career progression opportunities.
INTERESTED?
If you are keen to be considered for this wonderful role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to michael@traveltraderecruitment.co.uk.....Read more...
AI & Automation Development:
Assist in designing and implementing AI-driven solutions (e.g., chatbots, recommendation engines)
Support automation of repetitive business processes (e.g., booking workflows, reporting)
Help integrate AI tools with existing systems (CRM, booking platforms)
Data Handling & Analysis:
Collect, clean, and analyse data from customer interactions, bookings, and marketing campaigns
Support the development of predictive models (e.g., demand forecasting, pricing optimisation)
Create dashboards and reports to inform business decisions
Customer Experience Enhancement:
Contribute to AI-powered customer support tools (e.g., virtual assistants for travel queries)
Help personalise travel recommendations based on user preferences and behaviour
Support sentiment analysis on customer feedback and reviews
Operational Efficiency:
Identify opportunities to automate internal processes (e.g., itinerary creation, supplier communications)
Assist in testing and deploying automation tools
Monitor performance and suggest improvements
Compliance & Ethics:
Ensure AI solutions align with data protection regulations (e.g., GDPR)
Support ethical use of AI, ensuring fairness and transparency in systems
Skills & Knowledge (Desired)
Technical Skills:
Basic understanding of AI, machine learning, or automation concepts
Familiarity with tools such as Python, Power BI, or automation platforms (e.g., Zapier, UiPath) is a plus
Understanding of data analysis and visualisation techniques
Soft Skills:
Strong problem-solving mindset
Curiosity and willingness to learn new technologies
Good communication and teamwork skills
Attention to detail
Training:An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studyingArtificial intelligence (AI) and Automation Practitioner standard Level 4
You will also receive full training and support from the Leep Talent Apprenticeship team to increase your skills.
Your training will include gaining a Level 4 Artificial intelligence (AI) and Automation Practitioner qualification.
Learners can gain these optional exams at the end of the programme:
AWS Certified AI Practitioner
Microsoft AI-900 Azure AI Fundamentals
Microsoft PL-900 Fundamentals
Awarding Body: Accelerate People
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:JTA Travel Group was established in 1972 in the West Midlands, and is one of the leading tour operators and travel providers in the UK. We pride ourselves on the reliability, knowledge and innovation we offered our Agents.As partners of the world’s leading airlines and cruise lines we can offer competitive prices across all of our holidays and cruises. Our highly skilled and knowledgeable Reservations teams and Cruise experts offer first hand knowledge and advice to every enquiry.
Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Undertaking day to day jobs for maintaining a salon
Gaining valuable on the job learning from colleagues and peers
Greeting clients, taking bookings and managing appointments
Run a column of regulars
Training:
You will undertake training at least one day a week in your salon with a qualified hairdressing tutor and assessor
Functional Skills in maths and English, if required
Training Outcome:
There are many employment opportunities and career progression routes for a qualified hairdresser
You may wish to continue working in your chosen salon, widening your experience
You could use your qualification to open your own salon
You could even take this qualification abroad with you, working in a salon abroad or on cruise ships
There are many options and career progression will be widely discussed with you during your apprenticeship
Employer Description:We are an established hairdressing salon in CumbriaWorking Hours :As per rota, weekend work to be expected.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Undertaking day to day jobs for maintaining a salon
Gaining valuable on the job learning from colleagues and peers
Greeting clients, taking bookings and managing appointments
Training:
You will undertake training at least one day a week in your salon with a qualified hairdressing tutor and assessor
You will be working towards completing a Level 2 Diploma for Hair Professionals - Hairdressing qualification
Functional Skills in maths and English, if required
Training Outcome:
There are many employment opportunities and career progression routes for a qualified hairdresser
You may wish to continue working in your chosen salon, widening your experience
You could use your qualification to open your own salon. You could even take this qualification abroad with you, working in a salon abroad or on cruise ships
There are many options and career progression will be widely discussed with you during your apprenticeship
Employer Description:We are an established hairdressing salon in Cumbria. Working Hours :As per rota, weekend work may be expected.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Undertaking day to day jobs for maintaining a salon
Gaining valuable on the job learning from colleagues and peers
Greeting clients, taking bookings and managing appointments
Training:
You will undertake training at least one day a week in your salon with a qualified hairdressing tutor and assessor
You will be working towards completing a Level 2 Diploma for Hair Professionals - Hairdressing qualification
Functional Skills in maths and English, if required
Training Outcome:
There are many employment opportunities and career progression routes for a qualified hairdresser
You may wish to continue working in your chosen salon, widening your experience
You could use your qualification to open your own salon. You could even take this qualification abroad with you, working in a salon abroad or on cruise ships
There are many options and career progression will be widely discussed with you during your apprenticeship
Employer Description:We are an established hairdressing salon on the busy high street in Hull. Working Hours :Shifts to be confirmed.
Working on a rota, you will be working at least 2 days a week including one training day.Skills: Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Working in a childcare setting with children ranging from ages 0-5
Completing a variety of day-to-day childcare tasks to ensure that children’s needs, welfare and education is catered for
This can include helping children to learn numeracy and language skills through games, take part in singing, role play and storytelling and more
Also, being able to liaise with external customers, parents, to provide a high level of service for the childcare setting
Meets the care needs of the individual child such as feeding, changing nappies and administration of medicine
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:Developing into a Level 3 practitioner, with the potential of a position upon successful completion. Other prospects could include applying for:
Room Leader positions
Continuous development in the current nursery setting
Au pair or Cruise ship Nanny
Springboard into Primary Education
Employer Description:Woodward Nursery focus on providing personal and attentive early years education. With a dedicated team who are passionate about fostering an environment where little ones feel encouraged to try, grown and exploreWorking Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Attention to detail,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Embark on your travel career with Riviera Travel’s Apprenticeship Programme! This isn’t just an apprenticeship it’s your ticket to discover the world of travel from the inside out, earn a nationally recognised qualification, and explore where your future could take you.What is it?
A full-time, paid apprenticeship designed to give you a 360° view of the travel industry. You’ll rotate across Customer Service, Sales, Operations, and Transport, building skills and confidence as you go and finish with a Level 3 Business Administrator qualification under your belt.No two days are the same. One day you could be helping a guest book their dream holiday, the next you might be working to ensure they have a seamless 5-star experience or stepping in to solve unexpected issues with confidence and care.Customer Service:
Be the calm, helpful voice at the other end of the line
You’ll support guests post-booking helping with room and flight requests, cancellations, or travel documents always delivering five-star service with a smile
Sales:
Get to know our holidays inside-out and match guests with their dream trip
You’ll build rapport, answer enquiries, and turn interest into bookings whether on a call, by email, or via live chat all while working towards personal and team targets
Transport:
Behind every great holiday is great planning
You’ll liaise with airlines, manage group bookings, seat allocations, and assist with schedule changes
This rotation offers a real insight into the detail and pace of coordinating complex travel
Operations:
Make sure everything runs like clockwork
You’ll help prepare tours and cruises, support Tour Managers and Cruise Directors, and jump into action when unexpected issues arise while guests are travelling
A typical week could include:
Answering calls and emails from customers, providing helpful and professional support
Assisting with bookings, travel documents, and special requests in our Customer Service and Sales teams
Learning how we arrange group travel and liaising with airlines to ensure smooth journeys in the Transport team
Supporting the preparation of tours and cruises, and helping resolve live issues with guests or suppliers in the Operations team
Attending team meetings, supporting ongoing projects, and developing your communication and organisational skills
This is an exciting opportunity to join a passionate and friendly team, develop your confidence, and build a solid foundation for your future in travel or business administration.
By the end of your apprenticeship, you’ll have the experience, skills and qualification to take the next step in your career and we’ll help you explore the opportunities available right here at Riviera Travel.What you’ll get:
A Level 3 Business Administrator qualification
Hands-on experience across four different departments
Regular mentoring, feedback, and personalised development
A clear path to grow within the business post-apprenticeship
The chance to work for an award-winning travel company, surrounded by people who love what they do
Why choose Riviera?
Award-winning company with a reputation for excellence
Supportive culture where everyone matters
Real responsibilities from day one you’re not just making tea!
Mentoring and development to help you grow professionally and personally
A qualification that sets you up for the future
Whether you're leaving education, starting fresh, or looking for a new challenge, this is your chance to build a career you’ll love.Applications are now open. Join us on the journey.Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release.
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:
At the end of the programme, you'll have the opportunity to either continue in a rotational role or step into a permanent position that best matches your strengths and passions
Whether you shine in customer care, thrive in fast-paced sales, excel behind the scenes in operations or transport, or discover a unique fit elsewhere in the business - we'll help guide you toward the path that suits you best
This isn’t just about learning the ropes - it’s your chance to kick-start an exciting career in the travel industry and find where you truly belong
Employer Description:Established for over 41 years, Award-winning escorted tours, cruises and solo holidays based in Burton on Trent.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
