The role will include:
Speaking with potential customers and generating new business
Building strong relationships with new and existing clients
Helping to manage and grow your own customer accounts
Preparing quotes, following up enquiries and updating company systems
Working towards individual and team sales targets
Learning how the same-day courier and logistics industry operates
We're looking for someone who is:
Confident and professional on the telephone
Friendly, outgoing and comfortable speaking with businesses
Motivated, reliable and eager to learn
Organised with good communication skills
Interested in building a career in sales and account management
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Successful completion may lead to a permanent Sales Executive or Account Manager role, with opportunities to progress into Business Development, Key Account Management or Sales Management
Employer Description:SAS Sameday Limited is a fast-growing, nationwide same-day courier company based in Horbury, Wakefield. We are looking for a motivated person to join our team as a Sales Executive / Account Manager Apprentice. This is a fantastic opportunity to earn while you learn, gain a recognised qualification and build a long-term career within sales, account management and logistics.Working Hours :Monday- Friday, 09:00- 17:00 with 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Confidence,Target driven,Positive attitude,Reliable,Keen to learn....Read more...
Tracking shipments
Booking shipments
Making outbound call to carriers e.g. DHL, FedEx
Providing / following up quotes
General admin & sales support
Training Outcome:
Specialise in sales, customer service or finance
Employer Description:
InXpress is a fast-growing franchise system currently with 400+ offices worldwide, 90+ of which are in the UK. We supply prestige shipping and courier services at discounted rates for business to business clients in the SME market.
Working Hours :Monday- Friday
9.00am to 5.00pmSkills: Communication skills,Attention to detail,Administrative skills,Team working,Non judgemental....Read more...
Support stock ordering, booking and monthly stock takes
Assist with production planning, paperwork, labels and cutting optimisation
Liaise with customers, suppliers and hauliers
Coordinate transport administration, delivery call-offs and courier bookings
Process CRM invoicing, scan PODs and maintain accurate records
Provide general administrative support across the operations team
Training:Training will take place at National Business College, 1 Greenhead Rd HD1 4EN.Training Outcome:To progress on to a Level 3 Apprenticeship.Employer Description:CG Specialists is a leading independent glass processor based in Huddersfield, specialising in the manufacture of high-quality vision and insulated spandrel glass products for the construction industry. We are a growing business that values our people and is committed to developing the next generation of talent, offering opportunities to learn, progress and build a rewarding career within the glass manufacturing industry.Working Hours :Monday - Thursday 8.00am - 4.45pm and Friday 8.00am - 2.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
What you’ll do at work:
To provide a confidential, efficient and effective service to patients of the practice, always ensuring that patients and visitors are in no doubt that the practice is a provider of quality service in all that we do.
Main Duties:
Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre
Registering patient arrivals within the health centre
Answering the telephone, transferring calls and taking messages
Taking enquiries and requests for repeat medication from patients
Keeping the waiting area a safe environment for all users
Dealing with incoming and outgoing post
Filing patient notes (both electronic and paper)
Dealing with new and temporary patient registrations
Ensuring all letters and samples are ready for courier collection
Updating patient demographic changes on the system
Liaise with other support services when needed
Any other reasonable duties
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Moseley Medical Centre is a UK GP practice providing family health services, including advice, vaccinations, prescriptions, and treatment.Working Hours :Monday - Friday, between 8am-5pm.Skills: Communication Skills,Customer care skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Answering customer calls, liaising with service partners for queries in an efficient and timely manner
Ensuring the delivery of a quality customer experience on each and every communication
Communicating with suppliers to give our customer relevant updates and information
Understanding the customer's needs and requirements and adapting an appropriate approach accordingly
Responding to all calls and emails in a timely manner and to a high standard
Assisting customers with use of the CSM shipping system, this includes, booking collections, generating quotes, generating shipping labels
Managing and liaising with 4 drivers
Providing support to the Manager and sales staff as needed
Be proactive under pressure, show initiative in finding solutions for customers
Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do
Assisting with warehouse / fulfilment pick and pack orders
Occasionally helping with driving duties - driving licence required
Training:
Remote learning
6 hours off the job learning supported by Starting Off
Training Outcome:Full time position on successful completion of the apprenticeship.Employer Description:Our client is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and South East. Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working....Read more...
To provide a confidential, efficient and effective service to patients of the practice, always ensuring that patients and visitors are in no doubt that the practice is a provider of quality service in all that we do.
Main Duties
Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre
Registering patient arrivals within the health centre
Answering the telephone, transferring calls and taking messages
Taking enquiries and requests for repeat medication from patients
Keeping the waiting area a safe environment for all users
Dealing with incoming and outgoing post
Filing patient notes (both electronic and paper)
Dealing with new and temporary patient registrations
Ensuring all letters and samples are ready for courier collection
Updating patient demographic changes on the system
Liaise with other support services when needed
Any other reasonable duties
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Full-time post following completion of the apprenticeship programme
Employer Description:Moseley Medical Centre is a UK GP practice providing family health services, including advice, vaccinations, prescriptions, and treatment.Working Hours :Monday - Friday, between 8am-5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Answering customer enquiries via email, telephone and webchat.
Raising support tickets to enable tracking and resolution of customer requests.
Investigating and resolving customer complaints, then closing support tickets.
Maintaining an accurate database of customer information.
Escalating enquiries to the appropriate team when necessary.
Courier parcel tracking and arranging collections.
Resolving manufacturer complaints.
Supporting ticket management to help meet SLA performance targets.
Learning to handle difficult customer situations calmly and professionally.
Training:This is a Business Administration Apprenticeship with opportunities to develop your customer service skills. As part of the programme, you will complete six hours of off-the-job training each week. You will also be supported by a dedicated tutor, who will carry out regular progress reviews to help you stay on track and achieve your apprenticeship goals.Training Outcome:
Upon successful completion of the apprenticeship, you'll have earned your level 3 apprenticeship qualification in Business Administration.
Employer Description:At Minky Homecare, we've been helping families care for their homes for over 80 years - making it simpler, smarter, and more sustainable every step of the way. As a proud, family-run business, our journey began with a passion for innovation, quality, and a mission to make looking after your home less of a chore.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Good Communication....Read more...
As a Finance Assistant Apprentice at the LMB the successful candidate will proactively provide accounting support to the Finance team by performing tasks including purchase invoice processing, adjustment journal preparation and entry onto the Oracle Fusion accounting system. This role will also assist with the preparation of budget plans within the constraints of corporate deadlines.
Main duties/ Key responsibilities:
Routine Accounting Tasks
Using the accounting system (Oracle Fusion), action invoice queries received daily, by liaising with requisitioners, Divisional Administrators and the UK Shared Business Services (UKSBS)
Prepare input documents for invoices charged to a number of cost centres ensuring that the invoices are processed to meet payment deadlines. Suppliers of these invoices include: Fedex, DHL, Veezu Taxis, University of Cambridge and our catering company. Liaise with suppliers as necessary
Scanning, and electronic filing of purchase invoices and sending documents to UKSBS using service requests on Oracle Fusion
Track utility and courier costs, obtain required approvals, and support invoice processing and payments
Monitor the progress of utility, courier and other critical invoices to ensure prompt payment
Issue receipts for cheques received in the Finance Office, complete the miscellaneous receipt request form, sending cheques to UKSBS as received
Month End Procedures
Prepare and upload journals for movement of costs as required, forwarding them to the Finance Officer or Head of Finance for checking
Assist the Finance Officer with the collection of data for accruals and prepayments
Obtain utility meter readings from the Estates & Facilities team and complete the recharging exercise by raising invoices to other organisations
Assist the Finance team with the investigation and clearance of the accounts payable balance sheet
Budgets
Assist the Finance team with the preparation of annual budgets on the accounting system, completing control sheets, updating journal log and printing documents
Assist the Finance team with the analysis and preparation of data for forecasting and budgeting purposes
Support to Finance Staff
Provide on-going general support to the Finance team
Maintain the smooth running of the department’s facilities e.g. paper and toner in printer and photocopier and stationery orders
Update the Finance assistant procedure manual
Receive and distribute incoming post for the Finance team on a daily basis
Act on queries within own responsibility
Any ad hoc tasks appropriate to the role
Training:You will undertake your apprenticeship training with First Intuition Cambridge, attending a mixture of in-person sessions at their training centre and online sessions.
As part of your apprenticeship you will also study for and achieve the following qualifications:
AAT Level 2 Certificate in Accounting
Institute of Certified Bookkeepers Level 2 Certificate in Bookkeeping
Institute of Accountants and Bookkeepers Level 2 Certificate in Accounting and Business
Towards the end of your apprenticeship you will be assessed against the Knowledge, Skills and Behaviours contained within the apprenticeship standard across the following areas:
Legal, ethical and sustainability requirements in accounting
Financial data processing and accounting tasks
Communication and stakeholder engagement
Completion of the apprenticeship aligns with the following professional registration:
Institute of Certified Bookkeepers for Associate AICB
Institute of Accountants and Bookkeepers for Associate AIAB
Travel to First Intuition Cambridge is required, with excess costs covered.Training Outcome:Completion of the apprenticeship aligns with the following professional registration:
Institute of Certified Bookkeepers for Associate AICB
Institute of Accountants and Bookkeepers for Associate AIAB
Employer Description:UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation. Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills....Read more...
MAIN DUTIES/RESPONSIBILITIES
Ensure all clinical records (both electronic and paper) are up to date, in chronological and alphabetical order and available to primary healthcare professionals as and when required
Provide administration assistance to GPs, Practice Nurse, Practice Manager, Office Manager and other members of the Primary Healthcare team
Ensure all clinical records (both electronic and paper) are up to date, in chronological and alphabetical order and available to primary healthcare professionals as and when required
Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the surgery
Registering patient arrivals
Answering the telephone, transferring calls and taking accurate messages
Taking enquiries and requests for repeat medication from patients
Dealing with referral letters and any additional documentation as and when required
Liaising with hospitals to follow up requests and information gather
Opening and sorting mail
Dealing with new and temporary patient registrations
Ensuring all letters and samples are ready for courier collection
Maintain and order supplies of stationery
Updating patient demographic changes on system
Entering Read Codes on patient records as instructed by clinical staff
COMMUNICATIONS AND RELATIONSHIPS
Contacting hospitals and clinics for results
Contacting patients at the request of primary healthcare professionals to make follow up appointments as appropriate and in confidence
Giving patients results at the request of primary healthcare professionals request
Contacting patients who have not attended for appointments and ensuring they are recalled as appropriate
Training Outcome:
Progression to be discussed when in role
Employer Description:We are an eight-doctor GP practice based in Whitley Bay, providing personalised care to our patients and the local community.Working Hours :As part of a rota, provide Reception duties for the health centre up to 5 days a week from Monday- Friday between 08:00- 18:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Shipping
Coordinating UK shipments
Processing courier invoices
Managing our import customs inbox (one month every quarter)
Processing delivery notes
Timesheets
Sending weekly and month-end timesheet reminders
Completing their own timesheet
Project Reviews
Managing the project review process
Business Development
Sending month-end reminders to record meetings
Assisting consultants with recording and saving meeting notes
Sending reminders to record meetings
Adding new contacts and clients to the system
Updating the ‘Who's Meeting Whom’ email each Friday
Travel
Helping to find and book UK hotels
Supporting wider travel arrangements
Accounts Payments
Processing credit card payments
Handling expense reports
Arranging bank transfers
Meetings
Booking onsite meeting rooms
Training:The Apprentice Training Programme will be delivered through a structured online training programme, including on and off the job training facilitated in the workplace. Training Outcome:Upon completion of the Business Administrator Apprenticeship, learners may progress into roles such as Senior Administrator, Office Manager, Executive Assistant, Project Support Officer, or Business Support Coordinator. They may also choose to undertake further training, such as a Level 4 apprenticeship project management, or other specialist business areas.Employer Description:TTP is an employee-owned technology and product development consultancy, with a 40-year track record of helping ambitious clients solve complex challenges and bring innovative, commercially successful solutions to market.
We invent, design, and manufacture impactful products and technologies across a wide range of industries – including healthcare, life science, energy, and communications – and at the intersection of engineering, physical science, and biology.Working Hours :Monday - Thursday, 9.00am - 5.30pm.
Friday, study day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working,Time management,Proactive,Self-motivated,Friendly and approachable,Reliable and trustworthy,Willingness to learn....Read more...
Maintain an accurate inventory of all business keys with effective tracking and security
Issue and retrieve keys to/from authorised personnel, with detailed records of key assignments
Maintain the security and confidentiality of keys, adhering to company policies and procedures
Address and resolve any key-related issues or concerns in a timely manner
Identify any key-based risks (including financial, reputational or safety related) and flag these to management quickly and in detail
Address and resolve as many customer inquiries and transaction requests as possible during the initial contact
Effectively manage conflict situations and promptly resolve customer concerns, ensuring that any necessary customer adjustments are considered
Receive, sort, and distribute all incoming business post
Prepare and send outgoing post, ensuring the correct labelling and postage
Act as the first point of contact for any post related enquiries, offering support to colleagues across the business
Work with postal and courier services to maintain efficient post deliveries
Redirect phone calls and other communications to appropriate team members or departments when necessary
Generate outbound customer communications, including phone calls and written correspondence, and perform general administrative tasks, ensuring responses are appropriate and tailored to meet the customer's needs and requirements
Adhere to the complaint resolution process, develop mediation skills, and share this knowledge with customer-facing teams to improve resolution rates
Maintain accurate records of key performance indicator (KPI) data and other management information for senior management and teams, ensuring precision in data input and output
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
City of Bristol College
Off site in its entirety
Training Outcome:
Curo regularly advertise Admin clerical roles which will be a great next step
Employer Description:Curo is a not-for-profit housing association and house-builder based in Bath, England, that manages over 13,000 homes and provides care and support servicesWorking Hours :Monday- Friday
Shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Enthusiastic....Read more...
1. General Administration
Provide support to the office staff by managing phone calls, emails, and correspondence
Liaising with IT to set up laptops and phones
Greet and assist visitors, directing them to appropriate contacts or resources
Maintain a clean, organised office area and ensure all office supplies are stocked, including shopping for milk and coffee supplies.
2. Document and Data Management
Assist in filing, scanning, and archiving documents as required
Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed.
3. Scheduling and Coordination
Support the scheduling of meetings, appointments, and conferences
Coordinate deliveries, mail, and courier services.
4. Communication and Customer Service
Answer incoming calls and emails professionally, providing information or redirecting inquiries as appropriate
Assist in handling customer inquiries, following up as necessary to ensure excellent service
Support internal and external communications on behalf of the administrative team
Support the wider team and provide tea/coffee for the senior managers and any other duties to keep the smooth running of the office
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviors
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:We are a principal lender, which means we are 100% privately funded and have the freedom and flexibility to make decisions without the restrictions placed by third parties. Therefore, if you’re looking for fast finance, nobody does it faster. Every case that we deal with is assessed on its own merits with a pragmatic and entrepreneurial approach. We understand that every project is unique and that is why we take anindividual approach when approving bridging loans across the UK. The flexibility and speed of our personal service ensures that a large percentage of our business comes from returning clients.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills....Read more...
Team Manager
*Access to wages from 3 days*Immediate Start*Holiday Pay*
£15.13 - £15.91 per hour inclusive of holiday pay (£13.50 - £14.20 per hour + £1.63 - £1.71 holiday pay)
Do you have an interest in Retail?
Are you looking for a role where you will be involved in high profile projects for some of the UK’s leading grocery supermarket’s & DIY chains. We have Team Manager opportunities where you will be working on New Stores, Refits, Range Reviews and Store Support Projects. You will be able to work at a fast pace, making quick decisions leading teams merchandising stock to an excellent standard.
The Role
You will be leading and supporting a team of merchandisers and replenishers carrying out tasks required by the client.
Communicate with management on progress and end of project sign off.
Carry out health and safety inductions and checks.
Shift lengths are generally 12 hours, days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts.
You will be required to clock in and out using your smart phone via our RAS Dashboard.
Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis.
You will be required to carry out the following:
Removing and replacing stock with the use of client plans and systems.
Adjusting shelf heights.
Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks.
Stock replenishment.
Travelling will be involved when local work is not available. Accommodation will be provided when required to stay away.
Desirable Qualities:
Excellent communication skills.
Able to make decisions and prioritise.
Previous experience in Merchandising, Retail Supervision or managing people.
Methodical approach and keen attention to detail.
Manual handling and heavy lifting will be involved.
Problem solving and a ‘can do’ attitude.
Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required. As a result, we can only accept applicants 18 years and over.
Benefits include:
Holiday entitlement.
Pension scheme.
Uniform provided.
Accommodation when required.
Progression opportunities.
Recognition, awards and incentives.
RAS (Retail Asset Solutions) is the largest nationwide retail support company providing Merchandising, Stock taking and Supply chain audit services. Your future career development is in your hands!
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.....Read more...
Enquiries and customer service
Act as the first point of contact for all general telephone and email enquiries, creating a professional first impression and ensuring all enquiries are passed to the correct person for further action
Signposting service-users and potential service users to relevant support services
Answering queries from stakeholders, including troubleshooting issues and the administration of complaints as per the Complaints procedure ensuring that complaints are recorded and dealt with in a timely manner
Office support
Support with incoming and outgoing post and any items to be sent by courier when required
Maintain office supplies and ensure office equipment is in full working order
Responsible for the purchasing and provision of equipment to staff and new starters, maintaining and updating supply records accordingly
Ensure compliance with policies and procedures in the office environment such as Health & Safety and Destruction of Confidential Waste
Managing administrative tasks, including filing and scanning documents
Team administration support
Providing administration support to EUK teams as required
Provide support arranging meetings including organising venues and ordering catering and refreshments as required
Maintaining office contacts and email distribution lists, updating the organisational chart and EUK information documents as required
Provide administration support to HR including gaining information from new starters and updating internal systems
Training:
You will attend our Digbeth campus one day a week to complete your off the job training
Training Outcome:
Possible Office Administrator role at Emmaus UK or progression to any administration or customer service role
Employer Description:Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create. As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence. Together, we are ending homelessness one person at a time. Working Hours :Monday- Friday 9am- 5pm
Wednesday- College Day subject to change
Remote working includedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Processing new customer orders accurately and efficiently
Picking and packing customer orders from our small warehouse
Booking courier collections and producing shipping labels
Providing customers with updates about the progress of their orders
Responding promptly and professionally to order update requests received by email
Liaising with suppliers and couriers to resolve delivery, availability and supply issues
Updating stock availability information on the Garden Oasis website
Receiving, unloading, unpacking and checking incoming deliveries
Keeping the packing office and warehouse clean, neat and well organised
Undertaking competitor price comparisons and recording the results accurately
Assisting the marketing team with creating and setting up new products on the Garden Oasis website
Entering and checking product information, including prices, descriptions, specifications, images and stock details
Using company-approved artificial intelligence tools to help complete administrative, research and marketing tasks efficiently and accurately
Reviewing and checking AI-assisted work carefully to ensure that information is accurate, appropriate and consistent with company requirements
Maintaining accurate customer, order, delivery, product and stock records
This is a varied and practical role within a friendly, family-run business.
Full training and ongoing support
Experience in order processing, customer service, stock management and warehouse operations
Opportunities to develop skills in e-commerce, marketing, commercial research and artificial intelligence
The opportunity to gain a nationally recognised qualification
The chance to take on greater responsibility as skills and confidence develop
Training:This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period.
You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company.Training Outcome:The potential for a permanent position after successful completion of the apprenticeship, subject to performance and business requirements.Employer Description:Garden Oasis is an online-only garden center based in Shenstone, Staffordshire, that has been operating since February 2005.
Business Model and OperationsOnline-Only: The company operates without traditional sprawling out-of-town retail shops.Direct Shipping: They send most products straight from UK manufacturers to customers, which helps cut storage costs and lower prices.Location: Their registered office and small showroom (which displays a limited range of items like gates and railings rather than full stock) is at Unit 34, Birchbrook Industrial Park, Lynn Lane, Shenstone, WS14 0DJ.
Products and ServicesProducts: They sell outdoor living and gardening goods, including sheds, greenhouses, planters, water features, gates, railings, fence panels, paving slabs, and lawnmowers.Working Hours :Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Administration & Office Support
Managing emails and responding to customer and supplier enquiries.
Maintaining electronic and paper filing systems.
Processing incoming and outgoing correspondence.
Scheduling meetings and preparing meeting notes.
Updating company databases and CRM systems.
Preparing reports, presentations, and business documents.
Import & Logistics Administration
Assisting with the preparation of import documentation.
Tracking international shipments and updating customers on delivery status.
Liaising with freight forwarders, shipping agents, and courier companies.
Monitoring delivery schedules and resolving shipment queries.
Maintaining records of import orders and stock movements.
Supporting customs clearance processes by collating required paperwork.
Customer Service
Acting as a first point of contact for customers via phone and email.
Processing customer orders and enquiries.
Providing updates on delivery times and stock availability.
Handling customer complaints and escalating issues when required.
Building positive relationships with customers and suppliers.
Purchasing & Supplier Support
Raising purchase orders and processing invoices.
Maintaining supplier records and contact details.
Supporting the procurement team with order tracking.
Assisting with supplier performance monitoring.
Obtaining quotations from suppliers and comparing costs.
Finance & Data Management
Inputting financial data into business systems.
Processing invoices and matching purchase orders.
Supporting credit control activities.
Maintaining accurate records and spreadsheets.
Producing reports on sales, imports, and operational performance.
Compliance & Quality Assurance
Ensuring import documentation is accurate and compliant.
Maintaining records required for customs and regulatory purposes.
Supporting audits and compliance checks.
Following company procedures relating to data protection and confidentiality.
Assisting with health and safety administration.
Skills Developed
Communication with international customers and suppliers.
Organisation and time management.
IT and business software proficiency.
Attention to detail and accuracy.
Problem solving and customer service.
Understanding of international trade and import processes.
Teamwork and professional workplace behaviours.
Training:During your apprenticeship, you will be asked to attend college training days for 6 sessions, to support your development and knowledge, between these sessions a specialist assessor will visit you every month at work, to help and support you. Training Outcome:Full time role within the businessEmployer Description:We are a Stratford-upon-Avon based food import, wholesale and distribution company supplying nuts, and food ingredients to businesses across the UK. Our customers include wholesalers, food manufacturers, bakeries, retailers, hospitality businesses and catering companies. We focus on quality products, reliable service and developing long-term relationships with our customers.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
The Reception & Office Apprentice will support the smooth day-to-day running of Cubico Sustainable Investments, combining front-of-house reception duties with administrative support across the business.
Working within a professional corporate environment, the apprentice will develop core administration, communication and organisational skills within the renewable energy sector.
Key Duties & Responsibilities:
Front of House:
Always maintain a tidy & presentable reception area
Manage meeting room bookings, ensuring appropriate scheduling and setup
Greet international guests & external visitors warmly
Answer & direct telephone calls, emails & general enquiries in a professional manner
Report any issues in meeting rooms to the Office Manager & IT department
General Administrative Duties:
Manage incoming & outgoing correspondence, including post & courier deliveries
Monitor office conditions & report issues to the Office Manager
Maintain accurate electronic & paper-based filing systems
Ensure confidential business information is handled appropriately & in line with company policies
Support the wider business with general office administration duties as required
Contribute to continuous improvement by identifying ways to enhance administrative processes
Oversee the general upkeep including inventory maintenance & organisation of the main and Executive Committee kitchen
Office Events Coordination:
Help organise company events, meetings & team activities where required
Assist with logistics for board meetings, room setup, catering & on-the-day requests
Skills & Experience Gained:
Front-of-house experience, including greeting visitors, managing calls and directing enquiries professionally
Business administration experience within a professional corporate environment
Knowledge of administrative systems, processes and office procedures
Confident use of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
Professional communication skills with colleagues, suppliers and visitors
Meeting and diary coordination, including room bookings and hospitality arrangements
Document management and record-keeping skills
Data accuracy and attention to detail
Organisation, prioritisation and time management skills
Awareness of confidentiality and handling sensitive information appropriately
Confidence working independently and as part of a team
Exposure to the renewable energy and investment sector
This apprenticeship provides an excellent opportunity to build a strong foundation in business administration within a professional corporate environment, while working towards a nationally recognised qualification.Training:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Darlington Borough Council Learning & Skills.
The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administrator Level 3 Apprenticeship.Training Outcome:Successful completion of the apprenticeship could lead to full-time employment and progression onto a Level 3 Business Administration Apprenticeship.Employer Description:Established in 2015, Cubico Sustainable Investments (Cubico), a London headquartered firm, is one of the world’s leaders in providing renewable energy across the Americas, Europe and Australia. Owned equally by Ontario Teachers’ Pension Plan and PSP Investments, two of the world’s largest pension funds with over USD 300 bn under management, Cubico is committed to a long-term growth strategy designed to make it one of the largest and best in class renewable energy investors in the world.
Cubico holds a portfolio of around 14 GW, with assets across the wind, solar PV, solar thermal and transmission line technologies. Covering the whole energy chain from development and construction to operation, the company’s portfolio is located across 9 countries: Colombia, Mexico, Uruguay, the United States (USA), Greece, Italy, Spain, the United Kingdom (UK) and Australia.
Cubico is driven by six core values: Diversity, Respect, Integrity, Value Creation and Excellence, which make the final value DRIVE. These values encourage employees to take pride and satisfaction in their work, strive to achieve their goals and go the extra mile to attain outstanding results, while acting with the upmost integrity and behaving ethically in the course of their employment. Cubico’s employees are central to its success and , as a result the company looks for people who believe in its purpose, will take full account of its impact and are motivated to make a positive contribution to communities and the environment and build a better future.
As part of Cubico culture and values, we embrace diversity and equal opportunity. We are committed to building talented teams that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We particularly encourage applications from under-represented minority groups.Working Hours :Monday - Friday 8.45am - 5.15pm
One day per week set aside for studying or on the job learning (Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Reliable,Approachable....Read more...
