The Business Analyst Apprentice role will focus on risk and compliance data, process analysis and exploitation of digital tools. The analyst will look to identify opportunities within the business and functions and deliver operational changes in the Governance, Risk and Compliance area to drive positive business compliance.
Support the Risk Manager and the wider Corporate Security Office deliver on the relevant strategy and roadmap for Thales UK
Analyse technical, physical, environmental and personnel security risks, advise/support relevant stakeholders around risk assessments and controls
Develop, produce and report on risk metrics to demonstrate correlations and highlight concerns to management / stakeholders
Support the risk manager and the business lines and functions, assess their risks and advise them on mitigation strategies such as avoid, reduce, transfer or accept
Support in the production of the security risk management policy and process to help improve security culture across the organisation
Translate technical jargon into business-focused risk statements, helping the business understand their risks and present risks to senior management
Monitor and evaluate the effectiveness of security controls to manage risk to acceptable levels and produce metrics
Support the business in achieving and/or maintaining security accreditations
Deliver training and awareness as necessary on risk management process across the organisation
Report and improve metrics / dashboards and create monthly Key Risk Indicators (KRIs), Key performance indicators (KPIs) for the Corporate Security Office, senior management and other relevant stakeholders as required
Training:
This is an 18-month programme aligned to the Level 4 Business Analyst Apprenticeship standard. Delivered in partnership with our specialist provider partner Digital Native, this programme will be delivered via a blended model - including live virtual sessions, online learning and a quarterly face-to-face Hackathon
The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business
Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working. Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday). Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Infrastructure Architect Job Title: Infrastructure Architect Location: Remote (travel to head office/sites) as and when required Salary: £80,000 My client, a leading healthcare provider are looking to recruit an Infrastructure Architect to join their growing team. As an Infrastructure Architect, you’ll lead the strategic design and implementation of cost-effective IT infrastructure solutions across my client's national network, ensuring they meet the needs of both clinical and corporate functions. Working within our Architecture and IT Technical Solutions Team, you will collaborate with IT Infrastructure, Security, Corporate Teams, and managed service partners to design, integrate, and secure IT services that support day-to-day operations. This role requires comprehensive knowledge of infrastructure technologies, including Microsoft Azure, network infrastructure, server technology, firewalls, VPNs, datacentres, load balancing, and centralized monitoring systems. Your responsibilities will involve translating complex technical issues into accessible terms and creating scalable, adaptable solutions to ensure the highest service levels for both internal and external stakeholders. Your Background5+ years in digital & IT operations in a large organisation 5+ years in operational infrastructure tech, covering network infrastructure, server/cloud solutions, firewall/security, VPN, remote access, and centralized management platforms.Proven solution architecture experience, ideally within Microsoft Azure-based cloud solutions.3+ years in enterprise architecture, with strengths in presentation, design, and documentation.Some project management experience (1+ years) and a basic grounding in data protection and information security.Bachelor’s degree in IT, computer science, engineering, or a related field, or equivalent professional experience.Your Skills and Personal QualitiesExcellent communicator, able to engage effectively with people at all levels.Strong decision-maker with a problem-solving mindset.Proactive, committed, and reliable, with a drive to succeed and adapt to new challenges.Dedicated to continuous learning and personal growth. Experience of working in the healthcare sector would be highly advantageous but not essential ....Read more...
Within this role, you will be valued for your intellectual curiosity, innovative approach to problem-solving, and your strong analytical skills. You will be key in compiling data from multiple systems to tell stories and to answer vital business questions.
Identify intelligence/incident data within Thales UK and the wider business defence community
Present insights to the intelligence/incident data to influence actions
Develop skills in intelligence/incident data, visualisation and business analysis in a complex business environment
Work as part of the Corporate Security Office team to report on intelligence/incident data using the products used across the whole business
Collaborate with the Intelligence/Incident Managers to ensure you are delivering the insights they need
Produce reports to provide insight and recommendations to the wider Corporate Security Office for how to improve the intelligence/incident learning and business processes, and what drives business outcomes
Work with Intelligence/Incident Managers to help drives business outcomes
Training:You will be studying towards a Level 4 Data Analyst Apprenticeship delivered by Thales UK, in partnership with one of our specialist digital training providers. Delivered over 18 months via a blended learning model, your training will take place via live virtual classroom sessions, one-to-one coaching, online learning and quarterly face-to-face hackathons. You’ll be introduced to core data skills including data modelling, data manipulation and visualisation, data architecture and cloud, data analytics and statistics. At the end of the programme and upon successful completion of your End Point Assessment, you will roll-off into the Thales UK business as a Data Analyst.Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
IT Security Operations Engineer - London
Inside IR35 - 3 month initial term
Experienced SecOps Engineer sought by a well-known, public-facing organisation with numerous sites spread across the county. The business is involved in significant, complex and critical logistical operations, providing services to hundreds-of-thousands.
As a public-facing, Critical National Infrastructure business the SecOps Engineer will be a crucial component in ensuring the effective management of both the technical cyber security environment and wider information security management piece for the business.
This role carries responsibility for ensuring collaboration between Information Security and the IT Ops team, you’ll ensure the implementation of technical security controls supporting risk mitigation and contributing to the continual improvement of the business’s security composure.
Responsibilities:
• Provide expertise on application, network and infrastructure security
• Monitor security solutions including SIEM (Rapid 7), threat detection and data security, endpoint protection, network analytics for alerts
• Provide documentation for technical standards to meet corporate security policies/industry best practice
• Perform security reviews, identify gaps in security architecture and apply appropriate remediation
• Ensure appropriate technical measures are in place to comply with regulations/legislations
• Conduct vulnerability scanning, analysis and remediation
• Patch management
• Identify root cause of security issues and design appropriate solutions
Required Experience:
• Prior experience working within the security industry, ideally within a complex / multisite environment
• Excellent analytical skills
• Experience of working with SIEM tools, ideally Rapid 7
• Exposure to email security tools (Sophos, O365 etc)
• Excellent patch management skills (Intune SCCM, MECM Endpoint Manager and WSUS)
• Experience with vulnerability scanning and management (Insight VM)
• Experience with Endpoint Security (Sophos)
• Exposure to Cloud technologies (AWS, Azure etc.)
• Excellent networking skills (TCP/IP, SMB, DNS, DHCP etc)
• Hold industry recognised certifications/degree (S+, ITIL etc.)
Location; Central London with occasional travel a requirement
Rate; £550 - £650 p/d DoE, inside IR35
Duration; 3 month initial contract (highly likely to extend)
CTC Clearance will be required....Read more...
Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary
Diary management for the Group Commercial Director
Create engaging and dynamic presentations for sales meetings, client pitches and training sessions
Provide clients with accurate and time efficient proposals and service agreements
Providing office support so that staff can work smoothly with customers and each other
Maintaining organised files and records of business activity
Analysing data and market trends
Conduct research and contribute to company reports
Training Outcome:
Once training is completed there will be a variety of roles the candidate can move into such as business admin, payroll, credit control and sales.
Employer Description:Triton Security and Facilities Management was founded in 2003 and provides industry leading security and facilities management services to the UK’s biggest businesses. We are proud to operate within the top 5% of SME security companies, as audited by the Security Industry Association (SIA). Read about how our ACS score increased 2022. Triton Security and Facilities Management are trusted by household names such as British Steel, The Fragrance Shop, DFS, Anglo American, Taylor Wimpey and Metropolitan Thames Valley Housing. We have diversified across the marketplace to include COMHA sites, hospitals, councils, housing associations and corporate offices.Working Hours :Monday - Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Good time management,Enthusiasm....Read more...
Through a rotation of placements, you will also have the opportunity to learn about other areas of Technology Enablement and the business, putting our security requirements into context. To support your learning and development and to compliment your studies, you will work with our experienced teams who will mentor and coach you whilst working on real life tasks.
Within the Submarines business, we have three Technology Enablement Security Teams:
Cyber Security Architecture & Services
Information Security
Supplier Security Assurance
A lot of the work that these teams undertake involves supporting incident and vulnerability management, security breach investigation, strengthening and enhancing how we protect our information and IT infrastructure, increasing security awareness and ensuring that internal and external colleagues comply with our policies and our security requirements
Gain an insight into the development, definition, management and delivery of Cyber Incident Response – including documentation and testing
Develop an understanding of the security architecture across all IT infrastructure, networks, systems and applications – both in projects and ad-hoc
Understand the importance of Information Security and applies this to their own work and operations within the organisation
Communicate security risks and issues to business managers and others and then applies and maintains specific security controls as required by organisational policy and local risk assessments
Support incident/ issue and vulnerability management. Support the investigation of minor security breaches in accordance with established procedures
Assist users in defining their access rights and privileges. Perform non-standard security administration tasks and resolves security administration issues
Provide advice and guidance to business stakeholders on security best practice and application of Security policies and processes in order to ensure compliance and/or risk management facilitating delivery of business objectives in line with contractual obligations and corporate standards
Gather data, analyse and prepare reports or presentations to feed information back to teams/managers
Conduct and support security risk assessments and facilitates remedial activities to improve security performance
Training:
Cyber Security Technician Level 3 Apprenticeship Standard
At least 20% of your working hours will be spent training or studying
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Holt Executive are currently partnered with a global leader in Space Sustainability, a dynamic and rapidly growing technology and engineering innovator who are making hugely positive contributions to tackle the growing problem of space debris, making space and our orbits safer for future generations.
They require a Security Operations Engineer to join the Global IT and Security Team and drive security improvement across the business, which covers Microsoft 365, on-premises systems and AWS cloud services. The role will cover monitoring and analysis of security posture, ensuring that best practices are applied and that the best possible secure configurations are in place.
This isnt a position for someone to write reports on identified weaknesses, its for someone to roll up their sleeves and fix them, alongside a global team of IT professionals.
Responsibilities for the Security Operations Engineer:
- Analyse, continually enhance and report on the security of the companys Microsoft tenant. This will include ensuring all security controls required are effectively implemented including conditional access, identity management and privileged access management.
- Lead the configuration of Microsoft Purview for data loss prevention.
- Actively manage software vulnerabilities. Through the use of Intune, and working with the global IT team, create and manage installations to ensure that software across the estate is patched. Actively seek out dangerous software and remove it.
- Analyse cloud services ensuring that best practice is applied to secure configurations.
- Work to enhance and improve detection capabilities, ensuring that sufficient sensors are in place to identify anomalous activity across endpoints, cloud infrastructure and on-premises equipment.
- Regularly audit information systems through conducting regular or automated penetration testing, vulnerability scanning and other security testing activities.
- Hunt for threats in the Microsoft environment and build custom detections specific to our use cases.
- Work with other members of the security team to build assurance in specific use cases, including spacecraft operations.
Experience required by the Security Operations Engineer:
- Solid Microsoft 365 security experience in configuration (as well as analysis).
- Intune experience in a corporate production environment.
- Experience working in hybrid global environments with VPNs and complex network topologies.
- Experience with DLP technologies (ideally Microsoft Purview).
- Degree educated with a Computer Science/Information Security degree or equivalent experience.
- Demonstrable experience working in a blue-team type environment or role.
- AWS and cloud security understanding and experience.
- Penetration testing knowledge and experience, from vulnerability scanning through to more advanced security analysis.
- Experience and knowledge of ISO27001 or similar standards (desirable).
- Programming and scripting in PowerShell, Python and other languages (desirable).
Benefits
- Opportunity to work with a highly talented, diverse & dynamic international team with cutting edge technology.
- 9/75 work pattern (optional).
- Flexible working around core hours in a friendly and supportive environment.
- Hybrid working available (dependent on individual role requirements).
- 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday.
- Life insurance and long-term sick pay.
- Private healthcare.
If your skills and experience match this Security Operations Engineer opportunity, we encourage you to apply now!
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Main responsibilities:
Support the management of information requests under FOI, EIR and Data Protection legislation, ensuring compliance with relevant regulations and undertake effective file management.
Assist with the preparation of information for release and respond to requests under FOI and EIR legislation, in accordance with statutory deadlines.
Conduct and co-ordinate in a professional manner the delivery of specific data protection queries and requests within an agreed timescale. Including where applicable, redacting relevant information and preparing information for release, following guidance, policy and procedures in line with data protection legislation.
Support and assist in the development, implementation, maintenance and reviewing of policies, systems and data to ensure compliance with all relevant information regimes and legislation, including cyber security.
To assist with information management processes such as third-party and sharing agreements, retention and disposal, and access. Including having awareness of the legal requirements for information risk and compliance so service areas appreciate what measures they must have in place.
To support developing corporate information and records management policy and guidance and to evaluate compliance of service areas against appropriate codes of practice.
Monitor and review information security incidents, follow up and ensure recommendations are implemented to help with the prevention of future incidents and escalate relevant incidents to your team and manager.
Provide data protection and security advice to service areas.
To help organise and develop content and delivery of appropriate training for staff and Councilors in Data Protection.
To ensure the Council’s website is updated by services in line with the Local Government Transparency Code and the Council’s Publication Scheme.
The Councils offer a range of staff benefits:
Pension
Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
Flexible working, where appropriate
Free parking within walking distance
Employee Assistance Programme
Access to employee benefits platform where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
Training:Data Protection and Information Governance Level 4 Apprenticeship Standard
The training schedule has yet to be agreed upon, further details will be made available at a later date
This standard aligns with the following professional recognition:
Information and Records Management Society for Individual member grade
The British Computer Society for Associate member grade
Training Outcome:The council are a forward thinking authority and corporately plans for succession. There are opportunities throughout the council both within ICT and other services at regular intervals, particularly as some of the Corporate projects progress.Employer Description:Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with their customers at the heart of everything they do; focused on improving delivery of services that make a difference to the community that they serve. Redditch Borough and Bromsgrove District Councils, have 3 offices located in Redditch and 2 in Bromsgrove.Working Hours :Monday to Friday; from 9:00am to 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Commercial Higher Apprentice, you will be involved in bidding, negotiating, drafting, supporting and delivering a number of contracts and commercial agreements that provide an overarching commercial framework ensuring that BAE Systems can deliver world-class capabilities to its customers.
You will be part of a team responsible for ensuring that contractual proposals to BAE Systems customers are priced, developed and approved in line with the corporate strategy. To perform this role you will undertake a 3 year commercial and procurement training programme, including academic learning and on the job training across multiple placements. The apprenticeship will help you understand the Submarines business and how commercial links with other functions to deliver world class products. Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
Machine Learning Engineer – Defence Sector – Cambridge
A growing organisation within the Defence Sector, based in Cambridge, is currently seeking a skilled Machine Learning Engineer or Artificial Intelligence Engineer to contribute to the ongoing development of defence, security, and intelligence technologies.
This is an expanding organisation offering intriguing career development opportunities based on success. You will work on a variety of projects, ranging from small individual initiatives to large ongoing projects, where you will collaborate with mechanical engineers, electronics engineers, inventors, scientists, and other industry experts.
Given that you will be working on cutting-edge technologies with potential applications in corporate and national security measures, the ability to obtain security clearance is necessary.
Ideally, you will have experience in Machine Learning or Artificial Intelligence projects spanning several years. While experience in the defence sector would be highly advantageous, it is not a strict requirement.
What makes this organisation truly fascinating is its structure, which enables you to tackle some of the world's most intriguing problems without the bureaucratic hurdles often encountered in larger organisations.
It is expected that you hold a degree that has prepared you for a role in Machine Learning or Artificial Intelligence.
In addition to working on highly challenging and captivating projects, you will receive a competitive salary, bonuses, pension benefits, complimentary meals, health insurance, ongoing skills training, and other outstanding perks.
If you seek daily challenges and the opportunity to work on projects at the forefront of the ML/AI field, we encourage you to apply now, as we anticipate significant interest in this role.
For more information, please do not hesitate to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on 0121 268 2240, or submit an application, and a member of our Newton Colmore team will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Data Science, Healthcare Communications, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
Export Control ManagerHavant, Hampshire | Permanent, Full-Time | Hybrid Working
The primary purpose of this position is to provide expert advice and guidance to individuals and managers at all levels within the business unit to ensure compliance with UK and foreign import / export laws (including the US Export Administration Regulations (EAR) and US International Traffic in Arms Regulations (ITAR), as well as conforming with internal corporate policies and procedures, including CMMC accreditation in the future when available.As the Export Control Manager, you will be responsible for the operational and strategic management of all trade, customs, and security compliance activities. Engaging with various functional stakeholders you will drive a culture of compliance to protect the business and enable strategic objectives.This role is business critical as SLS UK must stay compliant with both UK & EU trade regulations, in particular export controls for all military sales, which are a large % of SLS UK GTV.The skills required to maintain compliance are not available elsewhere within the SLS UK or SUGBIE with current staffing levels.As Export Control Manager, your work will focus on these responsibilities:
Serve as subject matter expert to the business for all aspects of trade compliance, including latest global trade developments, regulatory changes, and risk management
Advise senior management directly on compliance developments, risks, and opportunities to add value
Proactively manage the portfolio of UK and US licensing and agreements, ensuring business needs and future strategic aims are accommodated with minimal disruption
Continuously develop and embed compliance and security procedures and processes
Undertake an active role in various project groups, analysing complex business transactions to ensure compliance requirements are proactively met and risks are appropriately monitored
Design and deliver relevant training and awareness programmes across functions
Liaise and coordinate directly with external parties such as suppliers, contractors, and customers, to ensure compliance requirements are appropriately flowed down and supply chain risks are mitigated
Act as Security Controller for the business, responsible for the holding of classified information, advising on physical site security and cyber/information security measures, and management of personnel security clearance for all employees, including sponsorship and coordination of government screening via NSVS portal
Represent and guide the business through internal and external compliance verification activities such as ECJU inspections
To be successful in this role, we expect you to have:
Degree level qualification desirable, experience most important
Background/Experience operating in the marine sector/ defence manufacturing preferable, other sectors will be considered
Demonstrable experience in an international trade compliance environment
Advanced working knowledge of UK and US trade regulations (EAR, ITAR, OFAC) including classification lists (UKML, USML, CCL)
Proficiency in all aspects of UK and US export licensing and agreements (TAAs, MLAs), MOD approvals (F1686, F680, PV Grading)
Capable of summarising complex regulatory information into concise, accessible formats
Proactive and independent, capable of performing duties with minimal supervision or push
Benefits
25 Days Annual Leave, plus bank holidays (holiday carry-over into new year)
Good competitive pension
Private Medical Insurance
Life Assurance
....Read more...
As a Commercial Higher Apprentice, you will be involved in bidding, negotiating, drafting, supporting and delivering a number of contracts and commercial agreements that provide an overarching commercial framework ensuring that BAE Systems can deliver world-class capabilities to its customers.
You will be part of a team responsible for ensuring that contractual proposals to BAE Systems customers are priced, developed and approved in line with the corporate strategy.
To perform this role, you will undertake a 3-year commercial and procurement training programme, including academic learning and on the job training across multiple placements. The apprenticeship will help you understand the Submarines business and how commercial links with other functions to deliver world-class products.
As well as commercial training and development, you will study for a Commercial Procurement and Supply Chain qualification [Level 4].Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business, there is a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
As a Project Management (Cost Estimating) Degree Apprentice, you will be part of the Commercial function working closely with all areas of the business to collate and justify costs, create estimates for future work and manage change. You will work across a broad spectrum of tasks from facility business cases, to design studies, to whole boat pricing.By collaborating with other areas of the business to appreciate what they do, why they do it, and the associated costs, you will gain an excellent understanding of the Submarines business and how it operates. You will build your knowledge of the cost of materials, the cost of labour required for building and testing the product, and associated risks and opportunities. You will learn about profit rates and the effects of inflation on a long-term programme.
To perform this role you will receive a 5 year training programme involving placements in different areas of Cost Estimating. This will give you the opportunity to understand all aspects of Cost Estimating, the Submarines business and how Cost Estimating as part of the Commercial function fits into the corporate strategy.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
As a Project Management (Cost Estimating) Degree Apprentice, you will be part of the Commercial function working closely with all areas of the business to collate and justify costs, create estimates for future work and manage change. You will work across a broad spectrum of tasks from facility business cases to design studies to whole boat pricing.
By collaborating with other areas of the business to appreciate what they do, why they do it, and the associated costs, you will gain an excellent understanding of the Submarines business and how it operates. You will build your knowledge of the cost of materials, the cost of labour required for building and testing the product, and associated risks and opportunities. You will learn about profit rates and the effects of inflation on a long-term programme.
To perform this role you will receive a 5 year training programme involving placements in different areas of Cost Estimating. This will give you the opportunity to understand all aspects of Cost Estimating, the Submarines business and how Cost Estimating as part of the Commercial function fits into the corporate strategy.
As well as Cost estimating training and development you will study for a Degree in Project Management (Level 6).Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working....Read more...
Are you an experienced Commercial Property Solicitor with 3-5 years PQE, ready to make an impact at an expanding Bromsgrove office? This is a fantastic opportunity to take on a pivotal role in commercial property with a well-regarded firm looking to grow its presence in the area.
Job Highlights:
Overseeing the acquisition, disposal, and leasing of commercial properties, such as offices, retail spaces, and industrial units. This involves drafting, reviewing, and negotiating contracts and leases
Providing legal advice to a variety of clients, including property developers, investors, landlords, tenants, and corporate entities, regarding property matters and transactions. Advice often covers financing, tax implications, and risk assessments
Drafting, reviewing, and negotiating commercial leases, subleases, and lease renewals. This includes understanding complex lease terms and ensuring they align with clients' interests and legal requirements.
Assisting clients with property financing by working with lenders, preparing security documents, and advising on mortgages or refinancing options.
Building and maintaining strong relationships with clients by understanding their business objectives and ensuring their real estate needs align with those goals.
Job Requirements:
3-5 years PQE with a strong background in commercial property.
Proven ability to interact with and manage clients,
A collaborative team player with excellent communication and organisational skills.
If you would be interested in knowing more about this Bromsgrove based Commercial Property Solicitor role, please contact Jenny Vickerstaff on 0161 831 8666 or email jenny.vickerstaff@saccomann.com....Read more...
This will involve you supporting the creation of digital content, filming and making videos and animation and exploring the exciting world of 3D to support our sales community.
On a day-to-day basis, you’ll be involved in:
Providing innovative design solutions to a diverse range of communications and marketing campaigns
Developing the design solution for corporate publications and producing promotional displays and marketing brochures for Thales products, services and events
Designing and developing environmental graphics, material for intranet web pages, interactive media, multimedia projects and compelling business winning graphics to support bid submissions
Providing expertise and a creative input from the inception stage of design through to final production, where necessary co-ordinating work with other team members and undertaking liaison with customers to ensure the solution is explored, developed and delivered to the expected level
Applying the latest graphic design techniques in order to maintain and enhance the increasing expectation and requirements of customers, fully using the potential of design packages and the skills of other team members
Understanding and managing individual work packages across a number of related areas e.g. Engineering, Communications, Sales and Marketing
Supporting activities across the company as required including Bid activities, Conferences, Exhibitions, site branding etc. (for this will include some ad-hoc travel)
Training:As a Content Creator Apprentice you will be enrolling onto a Level 3 Content Creator delivered over 18 months with our specialist external training partner. Training will be taught via a virtual delivery model consisting of virtual workshops, online learning and 1-2-1 coaching sessions. On completion of the apprenticeship and upon passing the End Point Assessment, you will roll off the programme into a role within the Thales UK business.Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday - Friday, 37 hours a week (8 hours Monday - Thursday, 5 hours Friday).Skills: Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative....Read more...
Assistant Operations Manager - Client Direct - City of London – Up to £52,000 per annum + bonus Exciting opportunity to work directly for a worldwide real estate company at an office situated near Leadenhall. The successful candidate will be required to provide efficient, professional business management and improvement support across the contract. This is a trophy building and would suit someone who is currently working as a Building Manager/Facilities Manager within a corporate environment. This building houses law firms and financial tenants, similar building experiences would be desired but not essential. Hours of Work:Monday - Friday 8:30am-5pmOffice based near Leadenhall (5 days per week) Permanent position Key Duties PeopleMaintain positive working relationships with occupier contacts ensuring a professional approach is always taken.Ensure a customer focused service is consistently provided to the occupiers through forward planning and good communication with all stakeholders.Maintain positive working relationships with all members of the property management team and contracted staff to achieve a collaborative approach in the day-to-day operations of the property.Ensure any communication received regarding the property services is dealt with in a timely and efficient manner.To carry out any other reasonable duties as requested from time to time by the Management team.FinancialMaintain proper records of expenditure and spending commitments, using appropriate technology provided.Support the service charge management processes, actively participating in the regular review of expenditure against forecasts, managing queries and providing written budgetary reports where instructed.Check and sign contractor invoices, making sure that works are complete to an acceptable standard and ensure invoices are processed in a timely manner.Assist in the tender and collation processes of service contractsSupport the management of soft service contracts including but not limited to cleaning, security, reception, mail room, landscaping, pest control and waste management services.Carry out regular inspections of the landlord services to ensure standards are being maintained by the wider team, reporting deficiencies observed and working with the wider team to address these.Manage small repairs and projects to ensure they are planned, coordinated, supervised and completed in a timely manner and to the agreed budget.Ensure the presentation of the property and front of house services are always of the highest order. Actively audit and make recommendations for continual improvement.Take a lead role in maintaining an online statutory compliance reporting system, coordinate upcoming inspections and the logistics of each visit in a timely manner.Maintain clear records of actions arising from statutory inspections and audits, record works undertaken to address these using the online compliance system. Provide regular reports on statutory compliance.Work closely with the management to coordinate training course bookings for all members of the team and communicate course details to delegates. Maintain an online training compliance system.Coordinate disruptive task communications ensuring occupiers receive clear, concise and timely notifications.Actively participate in the planning, implementation, monitoring and reporting of sustainability and corporate social responsibility initiatives.Actively support the corporate and marketing events for the property.PackageUp to £52,000 per annum (dependant on experience)25 days annual leave + bank holidaysEmployer Pension Contribution of 7.5%BUPA Private Medical and Dental – with family upgrade availableEAPHealth Assessments every 2 yearsLife Assurance – 4x times salaryIncome ProtectionCritical Illness InsuranceTravel InsuranceWill WritingAnnual Eyesight tests and flu vaccinationsEnhanced family leave paySponsorship for professional /educational studiesIndustry leading training schemeDiscounts and cash backs across retail, travel, entertainment etc.Essential requirementsMinimum of 4 years’ experience in a property or facilities management environment.Demonstrable supervisory responsibilities in past positions held.Experience in managing/supervising front of house services - security, cleaning, window cleaning, reception, etc.Plan and chair contractor performance reviews and tenant 1-1 meetingsExperience in managing financial processes including purchase orders and invoicing processes.An understanding of statutory compliance and risk management.An understanding of permit to work systems and processes.Able to complete own work under minimal management, use own initiative and make decisions as required.Experience in managing data systems and processes.Excellent computer literacy and advanced knowledge of Microsoft Office package.Effective communication skills, both verbal and written.Professional, presentable, articulate and confident.High level of time management and organisational skills.Pro-active and positive “can do” approach.Customer focused approach.Desirable A level qualification or an NVQ in a relevant subject.IOSH / BIFM qualification.Good understanding of contractor interfacing.Good understanding of Tenant/Landlord relationships.An understanding of building systems.Experience in managing small work projects.Is conscious of the importance of process.Please send your CV to Abbie at CBW Staffing Solutions''....Read more...
Facilities Manager – Blue Chip Building – Nottingham – Up to 45K Would you like to work at an extremely high profile building in Nottingham? Have you got a proven track record within the FM industry? If so please read on... An excellent opportunity has arisen to join one of the leading companies in the facilities industry. They are looking for a site based Facilities Manager to work on at a high profile commercial building in the Nottingham. The building is home to a leading financial institution and the main purpose of the role will be to ensure that all facilities within the building are maintained to a very high standard. Key responsibilities:Maintain and update PPM scheduleCoordinate contractor call out and attendance for all pro-active and reactive worksCoordinate survey, quotation and presentation of competitive pricing for works packages as requiredAssist with vendor relationship management, ensuring agreed service levels are attainedAssist with financial accrual activitiesMaintain contracts schedule and flag up expiring contracts for renewal to FMAssist with space planning and office moves coordinationCarry out monthly office inspections and close out related actionsCoordinate ad hoc security cover with relevant contractor as requiredAssist in building team processes and procedures to support consistent outcomesPorterage of packages and other office furniturePrinting, binding & mailroom tasksApplicants for the role must be able to meet the following criteria:2-3 years of proactive facilities or office management experience within a corporate environmentGood understanding of key office infrastructure (HVAC, electrical, plumbing)Strong organisational skillsAbility to handle multiple overlapping priorities and manage own workloadStrong understanding of Microsoft office suite and in particular Excel, Word and PowerPointIOSH Working/Managing SafelyExcellent interpersonal and organisational skillsApply online now with an up to date CV ....Read more...
Senior Digital Analyst (HR and Payroll Systems) Local Authority Hackney Flexible Working – (Potential need to travel to the office Twice a month) Hackney Based Monday to Friday 09:00-17:00 37.5 Hours per week 3 Month Contract (Possibility for extensions) £170 - £200pd UmbrellaI am currently recruiting for a Senior Data Analyst for a client in the London Borough of Hackney., The successful candidate will act as key contact and coach for the internal team to investigate and resolve user support queries and apply changes in response to ad hoc requests, liaising with MHR support desk where appropriateRoles and Responsibilities:
Actively promote delivery of a high quality user experience across all areas of the ICT service, including fit for purpose systems and guidance, and high standards of access, availability, usability, usefulness and excellent standards of service.
Lead a team providing an excellent user centred service that supports users to get full value from the digital tools and equipment available to them, helping users to find simple and secure ways of achieving their goals and solve problems.
Deliver, implement and support others to ensure that the Council’s values and practises always meet our objectives for security, financial prudence and transparency, inclusion and sustainability.
Actively contribute to the work of a multidisciplinary team, so that all its members benefit from your core skills; promote the generous sharing of expertise and create opportunities for continuous learning and development.
Actively contribute to Council-wide and directorate initiatives that will achieve and implement the Mayor’s priorities and corporate objectives and meet the user needs of Hackney’s residents and businesses.
On a rota basis with other Senior managers and the Head of service, act as the lead officer ensuring the effective coordination and delivery of support to users, including out of hours support where applicable, for which additional payment will be offered.
Requirements for the Role:
Min 12 months solid experience of system build/ system administration in iTrent HR & Payroll system:
Understanding and experience of handling organisation and payroll system configuration and maintenance
Security access administration (setting up, testing & applying function & data accesses, setting up and maintaining user records)
Experience of configuring/ supporting users with Employee & Manager Self Service (electric theme) including payslips, absence - plus ideally time & expenses, learning & development
Experience of investigating queries from back office operational teams (payroll, HR, pensions)
Experience of configuring/maintaining batches and workflows
Experience of system reports and auditing function
Experience of configuring new functions and administering system upgrades.
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969....Read more...
Job Title: Technical Author
Location: Tewkesbury, Gloucestershire (with travel to other sites as required)
Hours: 38 hours per week, Monday - Friday
Salary Package: Competitive
Benefits:
- 26 days of holiday plus bank holidays (increasing with length of service)
- Discretionary annual bonus
- Pension: 5% employee contribution, 4% employer contribution (salary sacrifice)
- Life assurance at 4x annual salary
- Development opportunities tailored to your role
- Employee Share Scheme eligibility after 12 months
- Comprehensive health care package, including:
- Corporate Health Cash Plan (covering dependants)
- Employee Assistance Programme
- Discounted gym membership
- Retail & travel discounts
- Well being app
- Cycle to Work scheme
- EV Scheme
Technical Author
Our client is a leader in the design, manufacture, and supply of advanced technology solutions across various sectors, ensuring critical systems operate safely and reliably in challenging environments, whether deep underwater, in hostile terrains, or within secure infrastructures. They are committed to fostering a workplace that prioritises safety, well being, and professional development. As a forward-thinking and growth-oriented company, they offer an excellent opportunity for individuals who are passionate about contributing to cutting-edge technological innovations.
Technical Author - The Role
Our client is seeking a skilled Technical Author to join their team. In this role, you will be responsible for producing and updating technical documentation for a range of systems and equipment. Reporting directly to the Head of Systems Engineering, you will be tasked with translating complex technical information into clear, accessible documents tailored for both technical and non-technical audiences. Key deliverables include operational procedures, testing and troubleshooting guides, illustrated parts breakdowns, and schematic diagrams.
Technical Author Key Responsibilities:
- Interpret and analyze technical documents and drawings to extract essential data for documentation.
- Research and evaluate engineering source data and specifications.
- Develop comprehensive technical publications, including operation theory, troubleshooting, and maintenance guides.
- Coordinate the creation of illustrative materials to complement documentation.
- Conduct quality reviews and validation of technical publications.
- Assist in analyzing technical requirements to define project scope and deliverables from a documentation perspective.
Technical Author Key Competencies:
- Exceptional written communication skills with a strong attention to detail.
- Ability to convey complex technical information to diverse audiences.
- Strong collaboration and communication skills, with experience in regulated environments.
- Familiarity with military specifications and document formats.
- Capability to manage multiple projects concurrently.
- Proficiency in creating and editing technical documents and drawings.
- Experience with Technical Authoring software.
Technical Author About You
The ideal candidate will be adaptable, curious, and open-minded, with a strong drive for continuous learning and professional growth. You should be resourceful, determined, and motivated to deliver top-quality results for both the clients customers and the business.
Technical Author Qualifications:
- A degree in Engineering, English, Writing, or a related discipline.
Additional Expertise (Desirable but Not Essential):
- A background in Engineering (HND or higher in Electronic Engineering or a related field).
- Experience with Data Modules (DMs), Component Maintenance Manuals (CMMs), Initial Provisioning Lists (IPLs), and Interactive Electronic Technical Publications (IETPs).
- Familiarity with industry-standard technical publishing software.
Security Clearance:
This role requires Security Clearance (SC). Please note that eligibility criteria include factors such as nationalities, and place of birth.
Technical Author How to Apply
If you are excited about this opportunity and meet the qualifications, we encourage you to apply. Join our clients team and contribute to their mission of driving innovation in diverse and challenging environments.....Read more...
An exciting opportunity has arisen for a Commercial Contracts Manager - Defence based in West Midlands to join a leading design and manufacturing company specialising in a range of Defence products, on a 12 month FTC.
The Commercial Contracts Manager - Defence will have responsibility for the following:
Managing a small commercial team and assisting where required in terms of departmental metrics/reporting, training, and weekly review of commercial actions and allocation accordingly.
To provide day-to-day commercial and/or contract management on major defence contracts, including being the main point of contact commercially.
To support the full project lifecycle, including request for information / pre-qualification questionnaires, tendering process, contract award, contract change, contract performance and contract closure, as required.
To support the corporate development team in activities such as negotiating contracts and agreements.
To support the sales team to develop commercial input into bids and proposals for issue and presentation to customers.
Responsible for commercial negotiations and closure of contracts between NPA, its customers and/or key subcontractors.
Key skills/experience required:
Experience in evaluating, drafting, negotiating, closing, and managing the legal, commercial, and contractual aspects of complex contracts for Defence.
Experience of contracting with/purchasing from prime defence or highly regulated contractors.
Specific experience dealing with the US FARs/DFARS as well as the UK MOD and its regulations.
Strong knowledge of commercial law and contract formation principles, and extensive experience with a broad range of commercial contracts.
Knowledge of and experience with the US ITAR and with UK international trade controls regulations.
Ideally candidates will be qualified to a degree level in a related discipline and must be eligible to work in the UK without restriction. Previous UK MoD security clearance is ideal. This Commercial Contracts Manager - Defence based in West Midlands opportunity, is based on a 12 month fixed term contract, and due to rapid company growth, this opportunity is likely to become a permanent position.
To apply for this fantastic 12 month fixed term contract opportunity for the Commercial Contracts Manager - Defence based in West Midlands, please email a copy of your CV to Sophie SKhuttan@redlinegroup.Com. For more info please call Sophie on 01582 878817 or 07961158586.....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Project Administration Coordinator
Telecommunications Order Management
UK wide – work from home – full remote working
@mecscomms is recruiting for a home based, contract project coordinator. This office support administrator role will work for a Global IT, Technology, Cloud, Telecoms Carrier & Network service provider. The administrator will be responsible for office support, administration, project coordination & the scheduling of technical engineering resource. We will consider applicants from a wide range of backgrounds including those with retail, customer services, office administration and similar commercial experience or entry level / junior / school and college leavers.
Position: Change Request Administrator, Project Coordination, Project Administrator, Resource Scheduling, Office Support
Location: UK wide– work from home – fully remote working, home based
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Rate: £15 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer service administration
• Customer relationship coordination
• Service delivery management
• Project coordination
• Resource scheduling
• Change control management
• Documentation & reporting
• Data entry & general administration
• Working in an Agile environment
Overview:
A 24 month rolling temporary contract position has become available for an experienced office administration & resource scheduling on a long term contract assignment. You will deliver administrative support for the order management and provisioning coordination team. Duties will include carrying out data entry, handling a central email inbox, updating project plans, database records, customer information and communicating tasks/orders/requests across the department.
Responsibilities:
• Monitoring and actioning a central mailbox with incoming queries and requests
• Coordinating between delivery teams to schedule orders and change requests
• Vetting requests to schedule an engineer’s time to ensure the correct information has been given
• Assigning engineers to customer projects
• Coordinating remote engineers time and keeping their schedules up to date
• Ensuring that business partners have received confirmation of resource within SLAs
• Dedicated management of out of hours requests
• Handling partner concerns for resource and task closures
• Building relationships with engineers and our internal customers
• Raising customer orders on the Remedy system, and communicating details with customers
• Generating monthly reports to trigger billing
• Grant access for remote login to customer devices
• Management of customer records and accurate communication with Order Desk
• Collating order details and verifying user device names
• Ensuring device accessibility for remote access and alarms monitoring
• Solving issues with records seeding from background systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had some project coordination, office administration or office support experience. You can come from a variety of backgrounds however you experience, skills & attributes are likely to include some or all of the following:
• Office support & administration skills
• Administration, project coordination or sales support experience
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Interested in working in a corporate office environment
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
