The role involves learning how to build and maintain automation pipelines, assist in integrating AI tools into business processes, and support testing and optimisation of solutions. Apprentices work closely with technical and business teams to improve efficiency, reduce manual effort, and ensure automation initiatives align with organisational objectives.
Role Overview
The AI Automation Apprentice is an entry-level role designed to develop practical skills in artificial intelligence (AI), automation technologies, and digital process optimisation. The apprentice will support the design, development, testing, and deployment of AI-driven and automated solutions that enhance operational efficiency and reduce manual workload across the organisation. Working alongside experienced It, security, and business teams, the apprentice will gain hands-on experience with automation platforms, scripting, and AI tools, while developing an understanding of governance, security, and compliance requirements in regulated environment.
Key Responsibilities:
Automation Development & Support
Assist in designing and building automation workflows using tools such as Power Automate or Azure LogicApps
Support the development of AI-enabled solutions such as chatbots and intelligent workflows
Maintain and update existing automation processes
Troubleshoot and resolve issues in automation pipelines
AI & Digital Solution Implementation
Support the integration of AIcapabilities into business processes
Assist in configuring and testing AI tools
Participate in pilot projects for new AI technologies
Document AI use cases and outcomes
Testing & Optimisation
Conduct testing of automation workflows and AI solutions
Identify bugs and improvement opportunities
Support performance monitoring
Ensure solutions meet quality standards
Collaboration
Work with business users to identify AI/automation opportunities
Gather and document requirements
Provide user guidance
Participate in meetings and workshops
Documentation
Maintain clear documentation for AI/automation workflows
Develop user guides and SOPs
Support audit documentation
Security & Compliance
Ensure solutions align with security policies
Support GDPR and regulatory compliance
Identify and escalate risks
Maintain audit trails
Continuous Learning
Pursue training in AI and automation
Stay up to date with new technologies
Seek feedback and improve skills
Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:
Progress to a permanent role
Employer Description:A regulated UK extension of Generali’s Italian headquarters, enabling the Group to operate in the UK market while maintaining centralised governance with local regulatory compliance. Provides a regulated presence in the UK to support: Multinational insurance programmes, Corporate and commercial insurance services, Cross-border EU/UK business coordination.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,Attention to detail,Logical,Team working,Curiosity,Eagerness to learn,Accountability,Resilience,Professionalism and integrity....Read more...
About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities
Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours.
Key Accountabilities
Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids.
Experience, Skills & Competencies
Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations.
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About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities
Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours.
Key Accountabilities
Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids.
Experience, Skills & Competencies
Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations.
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About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities
Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours.
Key Accountabilities
Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids.
Experience, Skills & Competencies
Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations.
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To assist in the preparation and cooking of menu items as directed by the Head/Sous Chef
To assist with stock taking when required
To carry out the smooth and efficient running of kitchen department as appropriate
To be a team player and assisting other team members when necessary
To treat members of the team at your location as you would expect to be treated
To ensure stock, deliveries and wastage are all checked and recorded in line with company and food standards
To adhere to the company’s Food Hygiene, Health and Safety and environmental policies
To ensure that food storage areas are maintained in accordance with the company’s Food Hygiene, Health and Safety and Environmental policies and procedures
Interact with, colleagues, customers and clients in a professional manner at all times
Adhere to unit safety measures in place
Adhere to Inflight services security compliance
Interact with colleagues and clients on site in a professional manner at all times
Comply with all unit Corporate, Social and Responsibility initiatives
Ensure you are aware and comply with QHSE policies and procedures
Ensure you understand Newrest Non-negotiables and adhere to these at all times
Report all accident/hazards/near misses, in your area in line with Newrest requirements
Ensure you understand, comply and abide by any new or amendments to policies, processes or working practices
Any other duties as requested by your manager
Training:
You will be working towards a Level 2 Commis Chef apprenticeship
Your training will be 1 day a week at Hammersmith College with Ealing, Hammersmith and West London College
Functional Skills in maths and English (if required)
Training Outcome:Upon successful completion of the apprenticeship, we aim to offer a permanent role within the organisation if a position is available.Employer Description:Since its creation, Newrest’s mission has been to reinvent catering and related services. Born of an entrepreneurial project, the group quickly became a human and collective adventure, driven by the passion and commitment of its teams.
Today, with the same boldness and determination to innovate, Newrest continues to grow while remaining true to its founding values. More than a group, it embodies a true family, shaped by trust, collaboration and a shared vision of the future.Working Hours :Shifts based - hours will be discussed at interview.Skills: Communication skills,Customer care skills,Team working,Physical fitness,Work under pressure,Good literacy (spoken&written),Flexible....Read more...
You will be employed by, and working as a part of the 3Gi Technology team, but based onsite at Event Concept where you will be primarily supporting their systems and users. You will be the friendly, dependable face of IT onsite, so a strong customer service approach and clear communication are essential. While you will work onsite at Event Concept most of the time, you will be fully supported by a wider, experienced engineering team based at our Shenfield office, who provide escalation, technical depth, mentoring, and backup support.
You will never be on your own. No two days are the same, which is what makes this role so exciting. If you thrive in a fast-paced environment, enjoy variety, and want to be part of a business where technology genuinely powers the magic, this is the role for you.
What You Will Do:
Act as the primary onsite 1st line IT support contact at the Event Concept site
Provide face-to-face IT support to Event Concept users in a fast-paced creative environment
Troubleshoot and resolve software, hardware, and basic networking issues
Set up new starters with devices, accounts, and Microsoft 365 access
Deploy and configure desktops, laptops, and mobile devices
Assist with system updates, software installations, and technical rollouts
Log, own, and progress tickets through to resolution
Work closely with the Shenfield-based 3Gi engineering team for escalations and complex issues
Maintain accurate documentation of IT systems, tickets, and procedures
Represent 3Gi professionally at client site
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:Clear progression - we promote from within and invest in our people.Employer Description:About 3Gi
3Gi is a UK-based technology services group specialising in Cloud, AI, Cyber Security, and DevOps. We own and operate three technology brands — meaning we call the shots, move fast, and build things we believe in.
We only hire passionate technologists that love technology and seek it out for both work and play. Everyone we hire learns our traditional stack — Windows, VMs, Networks, M365 — but as soon as you show a passion for advanced tech, we let you loose on AI, DevOps, Cloud Automation, Cybersecurity, and just about everything 'in vogue' in tech right now.
If you want corporate layers and red tape, this won't be your place. If you want growth, accountability, and impact — it absolutely will be.
About Event Concept
Event Concept is one of London's most respected creative event agencies — blending the big ideas of a creative agency with the meticulous execution of a production company. They craft extraordinary experiences for some of the world's biggest brands, and a slick, reliable IT environment is critical to making that happen.
EC is a team of doers, dreamers, and down-to-earth collaborators. They thrive on creativity, care deeply about the details, and always have each other's backs. As the onsite IT contact, you'll be embedded within their team day-to-day — supporting their users, getting to know their workflows, and being the friendly, dependable face of IT onsite.
It's a creative, fast-paced, and genuinely fun environment with a great team culture — and a fantastic place to build commercial IT experience while being backed by the wider 3Gi engineering team.Working Hours :Type: Full-time, permanent 5 days onsite (no hybrid). Monday - Friday 9.00am - 6.00pm.Skills: Communication skills,Problem solving skills,Team working,Windows 10/11,Microsoft 365,Written communication skills,A strong customer service,Methodical and organised,Able to work independently,Reliable & punctual,Accountable....Read more...
1. Service Desk
Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately
Maintain and Update the ICT Asset Database, including accurate records on Joiners and Leavers
Ensure calls are logged and updated on our Halo Service Desk tool
Follow the ITIL framework to deal with user enquiries
The building and decommissioning of laptops and android devices
Fixing and replacing parts on RBC devices
1. Operations
Learn and complete daily operations checks to ensure systems are working correctly
Communicate regularly with the ICT Assistant Operations Manager regarding the current status of tickets and escalate any aging tickets
1. Manual Operations
The installation of desks with Monitors, power Bricks and rj45 connectors
Disposal of ICT equipment inline with policy, ensuring a WEE certification is obtained
Cabling and moving larger items including MFD, Servers, Switches and Data cabinets are dealt with in an appropriate manner to protect against data loss
1. Customer Services
Always establish and portray a professional image of the department with a ‘can do’attitude. Set expectations as appropriate for the resolution of issues whilst demonstrating the willingness to go the ‘extra mile’
Knowledge Base
Assist with the creation and amendment of the necessary support documentation to ensure known errors and trouble shooting guidance is recorded, assisting colleagues in resolution of ICT issues and ensuring a foundation of appropriate technical knowledge ismaintained
6. Technical Projects
Assist with carrying out technical project work, including the Annual Replacement Programme, ensuring targets are met and deliverables are to the requiredquality and standard
6. Administration
Assist with purchasing of consumable ICT items ensuring specification is in line with standards laid down by ICT
Assisting in taking notes and following up actions from the ICT management team
6. Training
To actively participate in your own development plan which will be agreed with your line manager and the assessor from the training provider
To achieve personal development targets, as agreed with your line manager
To complete and undertake mandatory Rushcliffe Borough Council training
Complete ITIL foundation course
Complete CompTIA A+ training
6. Other Duties
Carry out any other duties that are reasonably required and not exceeding the grading of the post
Where applicable: duties may include attendance at evening meetings and/or work outside normal office hours
User must have a driver’s licence and access to a car for work use
Training:We will provide a corporate induction which is a comprehensive induction to ensure the apprentice is aware of our policies and procedures, our Council structure, important systems, e-learning requirements, basic IT security, important information regarding payslips, booking annual leave, our rewards and benefits and our EAP information. We will also run through important health and safety important. The apprentice will also have a local induction with their line manager within the IT team so that they are aware of how the team operates and to ensure they can access any local systems within IT.
We will also require the apprentice to complete all the necessary mandatory training which includes the list below.
• GDPR 1,2 and 3
• Fire Awareness
• Display Screen equipment
• Sexual harrassment
• Safeguarding Children
• Safeguarding Adults
• Information Management Certification
• Cyber Crime
• Managing information
• Freedom of Information
• Information Classification
• Prevent Training
As a Council we like to support carer progression through training and development, the apprentice will have regular 121s and an annual performance development review (appraisal) with their line management to discuss any support or training they feel would be beneficial for their role and their development.Training Outcome:
At the end of the agreed apprenticeship we can not guarantee employment within the Council and the apprentice would need to apply for vacancies which become available
Employer Description:About Company
Rushcliffe Borough Council is a modern forward-thinking authority providing high quality services to over 119,000 people across South Nottinghamshire, England. Our modern purpose built head office is based in the thriving town of West Bridgford steeped in sporting history and home to Trent Bridge cricket ground and Nottingham Forest Football club. The borough also includes the towns of Bingham and Cotgrave as well as numerous villages and surrounding rural areas. In addition to our offices based in West Bridgford we have two depots and manage Rushcliffe Country Park in Ruddington.
We are a high performing Council who strive to deliver the best services possible to our residents.
Rushcliffe Borough Council offer a fantastic benefits package including:
- Reduced membership fees to our onsite leisure centres at Rushcliffe Arena and Bingham
-Free parking at our sites
-Local government pension scheme
-Employee Assistant programme and Rushcliffe rewards benefit platform
-Generous annual leave entitlements starting at 26 days excluding bank holidaysWorking Hours :Working hours will be fixed to 9am- 5 pm shifts Monday- Thursday, 9am- 4pm on Friday but flexible hours may be required.
This role is primarily Office base, with Work From Home days for completion of coursework (4 days in the office 1 Day at home)Skills: Organisation skills,Problem solving skills,Team working,IT Literate,Flexible, hard working,Work on own initiative,Able to follow instructions,A professional approach,Excellent communication skills,Customer focused....Read more...
