Corporate Security Jobs Found 10 Jobs, Page 1 of 1 Pages Sort by:
National Dog Handler
National Dog Handler We're recruiting experienced Security Dog Handlers to join our client who runs a nationwide operation, working alongside your trained canine partner to provide a highly visible security presence, deter criminal activity, and respond to incidents across a variety of environments.From protecting major construction projects and commercial premises to supporting specialised events, you'll play a vital role in keeping people, property, and assets safe. With opportunities available across multiple UK regions, this is your chance to be part of a professional, respected, and growing security team.Key Responsibilities Patrol & Protection: Conduct thorough internal and external security patrols with your assigned dog.Incident Response: Respond swiftly and professionally to alarms, breaches, and emergency situations.Canine Welfare: Maintain the highest standards of care, feeding, health, and exercise for your dog in line with NASDU guidelines.Compliance Maintenance: Adhere strictly to BS 8517-1 (General Purpose) or BS 8517-2 (Detection) operational standards.Reporting: Complete clear, accurate electronic incident logs and daily activity sheets.Client Relations: Representing the business providing excellent customer service and communication. To be considered for this role you will: Hold a valid SIA License: Must hold a valid SIA Door Supervisor or Security Guarding license.NASDU Certification: Minimum NASDU Level 2 (General Purpose) or Level 3/4 (Detection) with a current Team Certificate.Canine Partner: Own a fully trained, vetted, and operationally stable dog compliant with BS 8517 standards.Vetting: Clean 5-year checkable UK employment/educational history for standard BS 7858 screening.Transport: Full UK Driving License and a professionally modified vehicle equipped with secure, ventilated transit cages.Communication: Fluent written and spoken English skills to handle incident reporting and public interaction. In return for your hard work and dedication you will receive: 24/7 support from our dedicated central operations and management control room.Diverse, rewarding assignments ranging from corporate environments to rapid response deployments.Opportunities for career progression and ongoing professional development.Rates: £14-£16 per hour depending on location and specifications of deployment with reliable payroll cycles. Deployment Locations & Shift Patterns This role supports a range of security contracts across the UK and may involve deployments at the following locations: NewquayWest LondonCroydonEast London Successful candidates must be flexible to work 12-hour shifts, covering both days and nights, depending on operational requirements. Please note that the Croydon contract operates on day shifts only. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
AI Automation Apprentice (Generali)
The role involves learning how to build and maintain automation pipelines, assist in integrating AI tools into business processes, and support testing and optimisation of solutions. Apprentices work closely with technical and business teams to improve efficiency, reduce manual effort, and ensure automation initiatives align with organisational objectives. Role Overview The AI Automation Apprentice is an entry-level role designed to develop practical skills in artificial intelligence (AI), automation technologies, and digital process optimisation. The apprentice will support the design, development, testing, and deployment of AI-driven and automated solutions that enhance operational efficiency and reduce manual workload across the organisation. Working alongside experienced It, security, and business teams, the apprentice will gain hands-on experience with automation platforms, scripting, and AI tools, while developing an understanding of governance, security, and compliance requirements in regulated environment. Key Responsibilities: Automation Development & Support Assist in designing and building automation workflows using tools such as Power Automate or Azure LogicApps Support the development of AI-enabled solutions such as chatbots and intelligent workflows Maintain and update existing automation processes Troubleshoot and resolve issues in automation pipelines AI & Digital Solution Implementation Support the integration of AIcapabilities into business processes Assist in configuring and testing AI tools Participate in pilot projects for new AI technologies Document AI use cases and outcomes Testing & Optimisation Conduct testing of automation workflows and AI solutions Identify bugs and improvement opportunities Support performance monitoring Ensure solutions meet quality standards Collaboration Work with business users to identify AI/automation opportunities Gather and document requirements Provide user guidance Participate in meetings and workshops Documentation Maintain clear documentation for AI/automation workflows Develop user guides and SOPs Support audit documentation Security & Compliance Ensure solutions align with security policies Support GDPR and regulatory compliance Identify and escalate risks Maintain audit trails Continuous Learning Pursue training in AI and automation Stay up to date with new technologies Seek feedback and improve skills Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome: Progress to a permanent role Employer Description:A regulated UK extension of Generali’s Italian headquarters, enabling the Group to operate in the UK market while maintaining centralised governance with local regulatory compliance. Provides a regulated presence in the UK to support: Multinational insurance programmes, Corporate and commercial insurance services, Cross-border EU/UK business coordination.Working Hours :Monday to Friday Shifts to be confirmedSkills: Communication skills,Attention to detail,Logical,Team working,Curiosity,Eagerness to learn,Accountability,Resilience,Professionalism and integrity ....Read more...
Pricing Manager
About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours. Key Accountabilities Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids. Experience, Skills & Competencies Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations. ....Read more...
Pricing Manager
About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours. Key Accountabilities Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids. Experience, Skills & Competencies Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations. ....Read more...
Pricing Manager
About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours. Key Accountabilities Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids. Experience, Skills & Competencies Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations. ....Read more...
Commis Chef Apprentice
To assist in the preparation and cooking of menu items as directed by the Head/Sous Chef To assist with stock taking when required To carry out the smooth and efficient running of kitchen department as appropriate To be a team player and assisting other team members when necessary To treat members of the team at your location as you would expect to be treated To ensure stock, deliveries and wastage are all checked and recorded in line with company and food standards To adhere to the company’s Food Hygiene, Health and Safety and environmental policies To ensure that food storage areas are maintained in accordance with the company’s Food Hygiene, Health and Safety and Environmental policies and procedures Interact with, colleagues, customers and clients in a professional manner at all times Adhere to unit safety measures in place Adhere to Inflight services security compliance Interact with colleagues and clients on site in a professional manner at all times Comply with all unit Corporate, Social and Responsibility initiatives Ensure you are aware and comply with QHSE policies and procedures Ensure you understand Newrest Non-negotiables and adhere to these at all times Report all accident/hazards/near misses, in your area in line with Newrest requirements Ensure you understand, comply and abide by any new or amendments to policies, processes or working practices Any other duties as requested by your manager Training: You will be working towards a Level 2 Commis Chef apprenticeship Your training will be 1 day a week at Hammersmith College with Ealing, Hammersmith and West London College Functional Skills in maths and English (if required) Training Outcome:Upon successful completion of the apprenticeship, we aim to offer a permanent role within the organisation if a position is available.Employer Description:Since its creation, Newrest’s mission has been to reinvent catering and related services. Born of an entrepreneurial project, the group quickly became a human and collective adventure, driven by the passion and commitment of its teams. Today, with the same boldness and determination to innovate, Newrest continues to grow while remaining true to its founding values. More than a group, it embodies a true family, shaped by trust, collaboration and a shared vision of the future.Working Hours :Shifts based - hours will be discussed at interview.Skills: Communication skills,Customer care skills,Team working,Physical fitness,Work under pressure,Good literacy (spoken&written),Flexible ....Read more...
Car Park Technician Apprentice
With appropriate support and supervision, the apprentice will… Carry out the maintenance of car park machinery, correct faults and carry out first-line maintenance to ensure business continuity. Report any unresolved issues to the Senior Car Park Technician. Assist the Senior Car Park Technician in communicating via an on-site intercom with members of the public in order to resolve enquiries, complaints and faults. Carry out cleansing operations and/or oversee cleansing operations in the council’s multi-storey car parks and pay and display car parks across the borough. Monitor the use of the council’s car parks to ensure the safety of users and the security of assets. Follow Standard Operating Procedures, Risk Assessments, COSHH regulations and all other Parking Services guidance documents to ensure personal safety and the safety of others. Drive a vehicle for the purpose of carrying out parking services operations, ensuring that vehicles and plant are clean and in good working order. Assist the Senior Car Park Technician to ensure business continuity by recording and monitoring stock levels, including ticket/receipt rolls, machine parts and maintaining car park machinery (Barriers, pay stations, entry/exit terminals). Ensure communication devices remain in operation at all times (Servers, networks, intercom). Assist the Senior Car Park Technician in undertaking a daily schedule of machine inspections to maximise availability of payment options for customers. Identify and report any incidents of misuse, such as encampments and fly-tipping. Represent Parking Services in accordance with the standards expected, including the carrying of an identity card and the wearing of the uniform supplied at all times. Communicate with our customers, management team and members of the public in a polite and professional manner, placing the highest possible emphasis on customer care, engagement and feedback. Training: An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying on employer sites or via Microsoft Teams Delivery is to be discussed with the training provider and the hiring manager must suit operational needs Training Outcome: On successful completion of the apprenticeship, the post holder will progress to the substantive post of Car Park Technician. Employer Description:Our work spans over 3,900 colleagues across hundreds of roles, professions and services, making us one of the most diverse and complex employers in the region. We are responsible for delivering a wide range of essential public services and strategic priorities that shape the places, communities and lives of our residents every single day. From frontline delivery to professional, technical and corporate roles, our organisation brings together expertise from across disciplines to respond to the evolving needs of our borough — supporting people, strengthening communities and driving long-term change at scale.Working Hours :Hours of work - 7.4 hour shift times between 06:15am and 01:30am and over 7 days a week on a rolling rota.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Deputy Contracts Manager
Job Description & Person Specification: Deputy Contract Manager Location: Bristol Airport, Silver Zone reception building Vacancy type: Full-time, permanent, office based Salary: £38k p.a. plus performance bonus Working hours: 37.5 hours per week. This role involves working weekends on a rota basis and some early starts/late finishes. Job description Role overview The post-holder will deputise for the Mego Contract Manager who has full day-to-day responsibility for managing our contract for the provision of labour support services at Bristol Airport. This is a complex, high profile and time critical 24/7/365 (almost) operation demanding excellent management skills, total commitment to delivering outstanding customer service and the ability to work in a pressurised environment, the acceptance of irregular hours of work, including early starts or late finishes and regular, rostered weekend working. Accountability You will report to the Mego Contract Manager. Primary responsibilities When deputising for the Contract Manager Manage service delivery in full compliance with our contractual obligations, standards and KPIs detailed in the Service Level Agreement (SLA). Manage service delivery efficiently and effectively in order to achieve our commercial objectives. Detailed tasks Planning & reporting Help the Contract Manager prepare annual forecasts, budgets and worker resourcing plans. Support the capture, collation and preparation of data in order to produce monthly SLA reports breaking down our performance by KPI in line with contractual requirements. Help the Contract Manager prepare monthly SLA reports for presentation to BAL management. Service delivery Jointly with the Contract Manager Ensure all workers are correctly trained, briefed and attired (including PPE) before their assignments start. Manage the scheduling and assignment of workers to shifts across daily, weekly, monthly and annual peaks and troughs in line with demand from BAL. Effectively manage communications with all Mego workers across the airport to ensure that they are aware of their shift dates and times and other assignment related information in advance of their deployment. Monitor and manage the timesheet completion process to ensure accurate pay and invoicing. Take the appropriate management action to mitigate commercial risks and implement corrective actions where performance shortfalls have been identified. Investigate (with BAL staff where appropriate) all complaints relating to Mego workers and any alleged transgressions, incidents, poor conduct or events which could impact negatively on the reputation of BAL and/or Mego and escalate to the MD if consequences are potentially serious. Manage the storage, issuing, use and return of workwear and PPE. Liaise with head office to ensure items required are ordered and delivered in good time. Help BAL deliver an excellent customer experience to all passengers using the Silver Zone block parking operation. Resource management Jointly with the Contract Manager Plan and execute the timely recruitment and on-boarding of sufficient workers to meet the expected varying demand from BAL and their Business Partners across the airport. People and client relationship management Jointly with the Contract Manager Manage the deployment and activities of the contract management team using your leadership skills to foster a culture of excellence and teamwork. The performance management of the contract management team, VP Team Leaders and VPs assigned to work in the Silver Zone and the monitoring of the performance of other workers supplied across the airport. Taking corrective action with workers (in conjunction with BAL staff where appropriate) where an individual’s performance does not meet either our or BAL’s requirements. Build effective working relationships with BAL staff at all levels with a special focus on the relationship with the BAL GT manager and Silver Zone manager. Liaise effectively with BAL Key Room staff to optimise the smooth running of day-to-day operations. Be alert to, monitor and investigate potential cases of discrimination, harassment or bullying of any form within the Mego cohort of workers deployed across the airport. Health & safety Jointly with the Contract Manager Understand where responsibilities lie within UK health and safety regulations and the Employment Agencies Act 1973 with regard to the status of ‘workers’ supplied to BAL. Proactively monitor and manage the health and safety of the workers we supply to BAL even where our workers are acting under the direction and control of BAL staff. Ensure any health and safety incidents are reported by the appropriate party in line with prevailing protocols. Investigate, in conjunction with BAL management where appropriate, all incidents and accidents, RIDDOR reportable or not, and ‘near misses’ of potential consequence and report any serious incidents to the MD immediately. Security & compliance Jointly with the Contract Manager Ensure recruitment and on-boarding process is fully compliant with UK employment law and company SOPs with a special focus on the Right To Work regulations and SOPS and referencing procedures. Ensure full compliance with CAA regulations, safety protocols and legal requirements in relation to both airside and groundside operations. Monitor and investigate any potential conduct or behaviours observed within our cohort of workers which could indicate the presence of illegal activities which could be construed as ‘labour abuse’ or ‘modern day slavery’. Systems Jointly with the Contract Manager Operate internal IT systems effectively in line with training and report any outages or issues to BCNS with the minimum of delay. Where we have access to BAL systems ensure that we comply with all BAL security protocols. Ensure to the best of your ability through regular training and ongoing monitoring that all Mego staff and workers on-site comply with all Mego and BAL data and cyber security protocols. Person specification Mandatory requirements Strong leadership skills and the ability to effectively manage and motivate teams developed in an operational environment. Excellent verbal communication and interpersonal skills. Report writing experience and skills and the ability to draft and write SOPs. The ability to prioritise conflicting demands, manage resources and juggle multiple tasks effectively. Problem-solving aptitude and a proactive approach to operational challenges. Experience of using Microsoft Excel and Word in a business environment. Experience of data entry and of using CRM systems and other business software systems in an operational environment. A full UK driving licence, held for more than two years and with less than 6 points and no prior disqualifications for drink driving or other criminal driving related offences. Preferred but not mandatory requirements Experience of working in a high pressure, complex, busy 24/7/365 operational environment such as an airport. Experience of managing or supervising diverse teams in an operational environment. Experience of driving a diverse range of vehicles. A good understanding of health & safety rules and regulations in the workplace. Experience of resourcing, recruiting and on-boarding staff. A working knowledge of diversity, equity and inclusion in the workplace. Customer service experience in a client facing corporate environment. ....Read more...
Onsite 1st Line IT Support Engineer Apprentice (3Gi Technology)
You will be employed by, and working as a part of the 3Gi Technology team, but based onsite at Event Concept where you will be primarily supporting their systems and users. You will be the friendly, dependable face of IT onsite, so a strong customer service approach and clear communication are essential. While you will work onsite at Event Concept most of the time, you will be fully supported by a wider, experienced engineering team based at our Shenfield office, who provide escalation, technical depth, mentoring, and backup support. You will never be on your own. No two days are the same, which is what makes this role so exciting. If you thrive in a fast-paced environment, enjoy variety, and want to be part of a business where technology genuinely powers the magic, this is the role for you. What You Will Do: Act as the primary onsite 1st line IT support contact at the Event Concept site Provide face-to-face IT support to Event Concept users in a fast-paced creative environment Troubleshoot and resolve software, hardware, and basic networking issues Set up new starters with devices, accounts, and Microsoft 365 access Deploy and configure desktops, laptops, and mobile devices Assist with system updates, software installations, and technical rollouts Log, own, and progress tickets through to resolution Work closely with the Shenfield-based 3Gi engineering team for escalations and complex issues Maintain accurate documentation of IT systems, tickets, and procedures Represent 3Gi professionally at client site Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to: Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components Prioritise systems support tasks and monitor and maintaining system performance Maintain regulatory, legal and professional standards Support the information systems needs for your business Training Outcome:Clear progression - we promote from within and invest in our people.Employer Description:About 3Gi 3Gi is a UK-based technology services group specialising in Cloud, AI, Cyber Security, and DevOps. We own and operate three technology brands — meaning we call the shots, move fast, and build things we believe in. We only hire passionate technologists that love technology and seek it out for both work and play. Everyone we hire learns our traditional stack — Windows, VMs, Networks, M365 — but as soon as you show a passion for advanced tech, we let you loose on AI, DevOps, Cloud Automation, Cybersecurity, and just about everything 'in vogue' in tech right now. If you want corporate layers and red tape, this won't be your place. If you want growth, accountability, and impact — it absolutely will be. About Event Concept Event Concept is one of London's most respected creative event agencies — blending the big ideas of a creative agency with the meticulous execution of a production company. They craft extraordinary experiences for some of the world's biggest brands, and a slick, reliable IT environment is critical to making that happen. EC is a team of doers, dreamers, and down-to-earth collaborators. They thrive on creativity, care deeply about the details, and always have each other's backs. As the onsite IT contact, you'll be embedded within their team day-to-day — supporting their users, getting to know their workflows, and being the friendly, dependable face of IT onsite. It's a creative, fast-paced, and genuinely fun environment with a great team culture — and a fantastic place to build commercial IT experience while being backed by the wider 3Gi engineering team.Working Hours :Type: Full-time, permanent 5 days onsite (no hybrid). Monday - Friday 9.00am - 6.00pm.Skills: Communication skills,Problem solving skills,Team working,Windows 10/11,Microsoft 365,Written communication skills,A strong customer service,Methodical and organised,Able to work independently,Reliable & punctual,Accountable ....Read more...
ICT Operations Apprentice (Rushcliffe Borough Council)
1. Service Desk Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately Maintain and Update the ICT Asset Database, including accurate records on Joiners and Leavers Ensure calls are logged and updated on our Halo Service Desk tool Follow the ITIL framework to deal with user enquiries The building and decommissioning of laptops and android devices Fixing and replacing parts on RBC devices 1. Operations Learn and complete daily operations checks to ensure systems are working correctly Communicate regularly with the ICT Assistant Operations Manager regarding the current status of tickets and escalate any aging tickets 1. Manual Operations The installation of desks with Monitors, power Bricks and rj45 connectors Disposal of ICT equipment inline with policy, ensuring a WEE certification is obtained Cabling and moving larger items including MFD, Servers, Switches and Data cabinets are dealt with in an appropriate manner to protect against data loss 1. Customer Services Always establish and portray a professional image of the department with a ‘can do’attitude. Set expectations as appropriate for the resolution of issues whilst demonstrating the willingness to go the ‘extra mile’ Knowledge Base Assist with the creation and amendment of the necessary support documentation to ensure known errors and trouble shooting guidance is recorded, assisting colleagues in resolution of ICT issues and ensuring a foundation of appropriate technical knowledge ismaintained 6. Technical Projects Assist with carrying out technical project work, including the Annual Replacement Programme, ensuring targets are met and deliverables are to the requiredquality and standard 6. Administration Assist with purchasing of consumable ICT items ensuring specification is in line with standards laid down by ICT Assisting in taking notes and following up actions from the ICT management team 6. Training To actively participate in your own development plan which will be agreed with your line manager and the assessor from the training provider To achieve personal development targets, as agreed with your line manager To complete and undertake mandatory Rushcliffe Borough Council training Complete ITIL foundation course Complete CompTIA A+ training 6. Other Duties Carry out any other duties that are reasonably required and not exceeding the grading of the post Where applicable: duties may include attendance at evening meetings and/or work outside normal office hours User must have a driver’s licence and access to a car for work use Training:We will provide a corporate induction which is a comprehensive induction to ensure the apprentice is aware of our policies and procedures, our Council structure, important systems, e-learning requirements, basic IT security, important information regarding payslips, booking annual leave, our rewards and benefits and our EAP information. We will also run through important health and safety important. The apprentice will also have a local induction with their line manager within the IT team so that they are aware of how the team operates and to ensure they can access any local systems within IT. We will also require the apprentice to complete all the necessary mandatory training which includes the list below. • GDPR 1,2 and 3 • Fire Awareness • Display Screen equipment • Sexual harrassment • Safeguarding Children • Safeguarding Adults • Information Management Certification • Cyber Crime • Managing information • Freedom of Information • Information Classification • Prevent Training As a Council we like to support carer progression through training and development, the apprentice will have regular 121s and an annual performance development review (appraisal) with their line management to discuss any support or training they feel would be beneficial for their role and their development.Training Outcome: At the end of the agreed apprenticeship we can not guarantee employment within the Council and the apprentice would need to apply for vacancies which become available Employer Description:About Company Rushcliffe Borough Council is a modern forward-thinking authority providing high quality services to over 119,000 people across South Nottinghamshire, England. Our modern purpose built head office is based in the thriving town of West Bridgford steeped in sporting history and home to Trent Bridge cricket ground and Nottingham Forest Football club. The borough also includes the towns of Bingham and Cotgrave as well as numerous villages and surrounding rural areas. In addition to our offices based in West Bridgford we have two depots and manage Rushcliffe Country Park in Ruddington. We are a high performing Council who strive to deliver the best services possible to our residents. Rushcliffe Borough Council offer a fantastic benefits package including: - Reduced membership fees to our onsite leisure centres at Rushcliffe Arena and Bingham -Free parking at our sites -Local government pension scheme -Employee Assistant programme and Rushcliffe rewards benefit platform -Generous annual leave entitlements starting at 26 days excluding bank holidaysWorking Hours :Working hours will be fixed to 9am- 5 pm shifts Monday- Thursday, 9am- 4pm on Friday but flexible hours may be required. This role is primarily Office base, with Work From Home days for completion of coursework (4 days in the office 1 Day at home)Skills: Organisation skills,Problem solving skills,Team working,IT Literate,Flexible, hard working,Work on own initiative,Able to follow instructions,A professional approach,Excellent communication skills,Customer focused ....Read more...