Under supervision and in line with agreed procedures, the apprentice will:
· Support the raising, responding to, and resolution of cyber security and IT service tickets through the Service Management system.
· Assist in the monitoring and investigation of security alerts and incidents, including phishing emails, malware, unauthorised access attempts, and account issues.
· Provide first-line support to users on cyber security best practice, including password management, secure system usage, and data protection.
· Support identity and access management tasks such as account setup, password resets, and access reviews in line with security policies.
· Assist with the secure configuration and deployment of laptops, desktops, and mobile devices, including operating systems, security software, and updates.
· Help maintain and monitor endpoint protection, antivirus, and other security tools, escalating issues where necessary.
· Support basic vulnerability checks, testing, and risk assessments on systems, applications, and hardware.
· Work with team members to troubleshoot security-related issues, learning how to diagnose problems and apply corrective actions.
· Maintain accurate security documentation and records, including incident logs, asset registers, and audit evidence.
· Support compliance with data protection and information security requirements (e.g. GDPR) by following policies and procedures.
· Assist with cyber security awareness activities, including inductions, one-to-one guidance, and promoting safe working practices.
· Participate in the testing and evaluation of new software, hardware, and security solutions prior to rollout.
· Provide general administrative support to the cyber security and IT teams as required.
· Act as a first point of contact for cyber security concerns, raising incidents or tickets and escalating appropriately.
· Travel between campuses or sites may be required to support operational needs.Training:A successful candidate will complete a L4 Cyber security Technologist Apprenticeship standard.Training Outcome:Cyber Security Technologist Level 4 Apprenticeship Standard.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Mon-Fri 9am - 6pmSkills: IT skills,Organisation skills,Attention to detail....Read more...
Support the planning and delivery of digital marketing campaigns to promote Netpaydue.com’s software solutions.
Create and schedule social media content promoting the company’s cloud payroll, data conversion, and security workforce management systems.
Assist with website updates, product pages, and blog posts explaining key services and features.
Use AI-powered marketing tools to help generate ideas, improve marketing content, and analyse campaign performance.
Research target audiences such as corporates, consulting firms, SMEs, and security companies to identify potential customers.
Help produce short marketing videos, graphics, and digital materials that demonstrate the company’s software solutions.
Support the preparation and delivery of online product demonstrations for potential customers.
Assist with email marketing campaigns, including drafting newsletters and product updates.
Monitor digital marketing analytics (website traffic, social media engagement, email performance) and report insights to the team.
Help maintain the company’s CRM or customer contact database, ensuring leads and enquiries are recorded correctly.
Conduct competitor and market research to understand trends in payroll systems, data services, and workforce management software.
Support the marketing team with content planning and campaign organisation across multiple marketing channels.
Training:Throughout the programme, apprentices will also have access to tailored on demand content, 121 coaching from a designated skills coach and a variety of learning collateral to support the apprentice journey.Blended delivery model with virtual classrooms on a frequent basis, along with one-to-one support.Reviews will take place every 4-6 weeks to monitor progress and formals being every 10-12 weeks with the employer and coach as part of a tri-party process.Training Outcome:A Level 3 Multi-channel marketing apprenticeship can lead to the following careers: SEO Specialist, DM Specialist, DM Manager, Social media specialist, Content marketing strategist, marketing analyst, E-commerce manager.Employer Description:Netpaydue.com is a growing IT company that designs and develops its own business software solutions. The company works with large organisations, consulting firms, and small to medium-sized businesses to simplify complex business processes through smart technology.
Its services include converting large corporate datasets into the correct format required for statutory and regulatory reporting, helping organisations meet their compliance obligations efficiently.
Netpaydue.com also provides a secure cloud-based payroll solution that allows businesses to manage employee payments and payroll processes more easily.
In addition, the company has developed a workforce management system for the security services industry, helping security companies manage staff deployment and operations more effectively.
The company is continually improving its products and is increasingly using AI and advanced technologies to enhance software performance, automate processes, and deliver better services to its customers.
As a growing technology company, Netpaydue.com offers apprentices the opportunity to gain valuable experience working alongside professionals while learning about digital marketing, software products, and the fast-moving world of technology.Working Hours :Monday - Friday 09:30 - 18:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a diligent and talented individual to join our PNE Public Safety Team and help us maintain a safe environment for all guests and team members. Site Security Officers of the Public safety Team will work under the direction of the Manager, Public Safety. If you have experience and passion for event security, then this is a perfect opportunity for you. Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Site Security Officer, your primary accountabilities will be to:
Responsible for the protection of PNE assets from damage or loss due to fire, theft, vandalism, and weatherConduct rounds in and around buildings, rides, shops, lots, roadways and yardsSecure and unsecure buildings as requiredUse electronic scanners, CCTV, access control equip. computers and other portable devices to ensure the security of the siteConduct hazard assessments and equipment inspectionsMaintain detailed records and reports of all activitiesDocument and report site safety concernsInvestigate and document building alarmsMaintain roadways and parking lot safety, ensuring parking barriers and other traffic control measures are deployed appropriately Deploy parking barriers and other traffic control systems as requiredProvide security escorts for PNE assets Provide security for staff working on-siteProvide emergency First AidMaintain a safe and clean working environmentEnsure PNE Uniform and Appearance policy is adhered to at all timesPerform other related duties as assignedComplete daily vehicle inspections in an accurate and timely matter and report deficiencies
What else?
Must be highly motivated and able to work independentlyMust be bondableMust hold a valid Security license and a willingness to obtain ASTMinimum Level I Occupational First Aid Certification, or equivalentMust be available to work various shifts, including evenings, graveyards and weekends.Must have a demonstrated ability to follow corporate and department policies and proceduresMust have a demonstrated ability to reliably attend work without lateness or attendance issuesMust have strong interpersonal skills, including tact, diplomacy and flexibility to work effectively with management, staff, contractors and the publicMust have a valid class 5 BC Driver’s License and will be required to provide an up-to-date Driver’s Abstract confirming a clean driving recordMust have basic computer skills, including working knowledge of Microsoft Outlook, etc.Thorough knowledge of physical layout of all PNE parking facilities and gate locations is considered an assetMust be available to work a flexible schedule that includes evenings, nights and weekends.Candidates must undergo a Criminal Record Check
Who are you?
Skillful communicatorProactiveReliable
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary, with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as: printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3).Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc),Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for a talented individual to join our PNE Food & Beverage Catering Team, who will work under the direction of the Food & Beverage Catering Managers and Assistant Managers. They will assist with the staffing and operation of PNE corporate events and other functions taking place on site. The PNE fosters a challenging, dynamic, and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us and take part in putting together several exciting and impactful events that will leave lasting memories for our guests!Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Supervisor, Catering your primary accountabilities will be to:
Support the planning and execution of catered events across the PNE, including corporate functions, meetings, banquets, and other year-round events.Assist with event staffing and scheduling and support the orientation and training of new catering employees as required.Provide on-site supervisory support during events, assisting staff with service delivery and resolving operational issues in real time.Support inventory management activities, including forecasting, ordering, receiving, tracking, and maintaining inventory levels.Assist in ensuring a high standard of guest experience, including staff readiness, service flow, and presentation.Support compliance with FoodSafe, health and safety regulations, liquor service standards, and all corporate and departmental policies and procedures.Assist in ensuring the proper care, cleaning, storage, and security of all catering equipment, supplies, and food products, including labeling, dating, and product rotation.Assist in monitoring and controlling food waste and product loss.Always Ensure adherence to the PNE Uniform and Appearance Policy.Complete basic administrative and event documentation as required.Perform other related duties in support of Food & Beverage operations as assigned.
What else?
Previous experience working in the Food & Beverage industry at a supervisory level is required. Experience supervising large-scale or high-volume events is considered an asset.Valid BC Class 5 or Class 7 Driver’s License with the ability to provide a driver’s abstract.Working knowledge of food and beverage operations, food hygiene practices, and quality standards.FOODSAFE Level 1 and Serving It Right certification requiredAvailability to work a flexible, event-based schedule, including weekdays, evenings, weekends, and peak event periods.Familiarity with PNE operations and event environments is considered an asset.Strong interpersonal and teamwork skills, with demonstrated commitment to excellent customer service.Ability to work independently and remain calm under pressure while managing multiple service demands.Strong organizational and administrative skills, including working knowledge of Microsoft Office applications. Knowledge of Volante POS or Momentus system is considered an asset.Successful completion of a Criminal Record Check is required.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Role Purpose
The IT Support Apprentice provides first‑line and second‑line IT support across the business, ensuring systems, users, and devices operate reliably. The role combines hands‑on technical support with structured apprenticeship learning, building a strong foundation for a long‑term IT career.
Key Responsibilities
Act as first point of contact for IT support requests (service desk, email, phone)
Log, prioritise, and resolve tickets within agreed SLAs
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 (Entra ID/Azure AD, Exchange, SharePoint, Teams)
Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation
Prepare IT equipment and system access for new starters ahead of their start date
Provide basic IT induction support to new staff (logins, devices, core systems, security basics)
Troubleshoot hardware, software, and basic network issues
Maintain IT asset registers and documentation
Support telephony systems (e.g. VoIP / 3CX or equivalent)
Assist with office IT setups, moves, and changes
Escalate complex issues appropriately while owning resolution through to completion
Support routine audits, monitoring, and preventative maintenance
Office Environment & Facilities Support
Act as a first point of contact for basic office environment and facilities issues
Assist with desk setups, monitor arms, cabling, docking stations, and meeting room equipment
Support meeting rooms and shared spaces (AV equipment, screens, conferencing tools)
Help coordinate office moves, desk reconfigurations, and new starter workspace setup
Perform basic checks on printers, scanners, and shared office equipment
Order and replenish office IT‑related consumables (e.g. cables, peripherals, printer supplies, basic stationery)
Monitor stock levels and raise purchase requests in line with agreed budgets and approval processes
Liaise with facilities, building management, or third‑party suppliers when issues arise
Assist with maintaining a safe, tidy, and well‑organised IT and office environment
Support ad‑hoc operational tasks where IT and office needs overlap
Skills & Attributes
Strong interest in IT and technology
Logical problem‑solving mindset
Clear communication and good customer service skills
Ability to learn quickly and follow processes
Organised, reliable, and proactive
Comfortable working independently with supervision
Training & Progression
Enrolment on a recognised IT apprenticeship standard
Time allocated for off‑the‑job learning
Ongoing mentoring from senior IT staff
Clear progression pathway into a Junior IT / IT Technician role on successful completion
Training:An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard.
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining a Level 3 Information Communication qualification.Training Outcome:Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship ProgrammeJust IT have already helped over 1000 people start their tech and digital careers with an apprenticeship.Employer Description:We are one of the UK’s leading hospitality agencies in sport and entertainment, delivering corporate hospitality events not only in the UK but also globally, with many official contracts at leading sporting venues.
We work together passionately to provide you with the highest quality of service and pride ourselves on delivering excellence throughout our organisation. Our portfolio of hospitality experiences includes the global Official F1® Paddock Club™ experience and with complementary event management support, we ensure that every element of your event is managed meticulously.
Many of our events are attended by notable talent from the sports and entertainment industries, enhancing your experience by sharing behind-the-scenes insights and untold stories from their professional careers.
We look forward to welcoming you to Engage!Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Physical fitness....Read more...
