Technical Facilities Manager – Leading FM Provider - White City, West London – Up to 65K Would you like to work at an extremely high profile building in West London? Have you got a proven track record within the FM industry? If so please read on... An excellent opportunity has arisen to join one of the leading companies in the facilities industry. They are looking for a site based Technical Facilities Manager to work on at a high profile commercial building based in White City, West London. The building is home to a leading research institution and the main purpose of the role will be to ensure that all facilities within the building are maintained to a very high standard. Key responsibilities:Oversee and manage the total fm package on site including M&E, cleaning, security, events and helpdesk.Coordinate contractor call out and attendance for all proactive and reactive worksCoordinate survey, quotation and presentation of competitive pricing for works packages as requiredAssist with vendor relationship management, ensuring agreed service levels are attainedAssist with financial activitiesMaintain contracts schedule and flag up expiring contracts for renewal to FMAssist with space planning and office moves coordinationCarry out monthly office inspections and close out related actionsCoordinate ad hoc security cover with relevant contractor as requiredAssist in building team processes and procedures to support consistent outcomesPorterage of packages and other office furnitureOversee printing, binding & mailroom tasksApplicants for the role must be able to meet the following criteria:Ideally fully electrically or mechanically qualified to a recognised standard.2-3 years of proactive facilities or office management experience within a corporate environmentGood understanding of key office infrastructure (HVAC, electrical, plumbing, security, cleaning, helpdesk)Strong organisational skillsAbility to handle multiple overlapping priorities and manage own workloadStrong understanding of Microsoft office suite and in particular Excel, Word and PowerPointIOSH Working/Managing SafelyExcellent interpersonal and organisational skills....Read more...
About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities
Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours.
Key Accountabilities
Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids.
Experience, Skills & Competencies
Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations.
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About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities
Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours.
Key Accountabilities
Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids.
Experience, Skills & Competencies
Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations.
....Read more...
About the BusinessThis role sits within the Corporate Services division of a leading, global provider of integrated facilities management (IFM) and outsourcing solutions. The business partners with organisations across the public and private sectors to deliver essential Hard and Soft FM services, including maintenance, cleaning, security, catering, and energy management. The culture is fast paced, commercially driven, and focused on delivering innovative, cost-effective solutions that enhance client performance and workplace environments.You will act as the pricing and estimating Subject Matter Expert (SME) within a multi-functional bid team. You will interpret complex customer requirements, align them with internal operational capabilities, and design compelling commercial solutions that drive growth and retention targets within the corporate sector.Ideal for candidates with relevant, recent outsourcing experience in IFM Estimating/Pricing or FM Operations.Responsibilities
Lead end-to-end pricing analysis for Hard FM single-service bids and IFM multi-service bids of varying sizes and complexity.Collaborate with Business Development and Bid Management to coordinate internal stakeholders (e.g., regional operational teams), ensuring client deadlines are met with innovative, compelling, and cost-effective solutions.Develop commercial assumptions and support sales negotiations, including the tactical use of clarification questions.Identify, engage, and manage key stakeholders throughout the full bid cycle.Apply best-practice FM principles to review and challenge labour loading, asset verification, and compensation fund quantification.Support the full governance process (alongside Commercial Finance) by presenting the commercial offering, risks, opportunities, and potential outcomes to obtain bid approval.Model potential outcome scenarios and provide commercial commentary (including bridges between positions) to inform decision-making.Identify, quantify, and work with the bid team to mitigate risks.Identify and quantify potential savings and future growth opportunities.Determine investment requirements, timing, and funding proposals.Complete complex customer pricing templates and provide supporting commercial commentary.Continuously improve processes and share knowledge with colleagues.Support peers in their personal and professional development.Demonstrate corporate values through aligned behaviours.
Key Accountabilities
Contribute to UK & Ireland sales growth, retention, and profitability targets.Proactively improve bidding effectiveness by embedding learnings from past successes and failures.Collaborate with operational teams to ensure successful bid implementation during mobilisation and go-live.Deliver high-quality cost/price modelling as the pricing workstream lead, ensuring alignment with the Head of Pricing and Commercial Finance on large bids.
Experience, Skills & Competencies
Self-starter – manages own workload and drives timeliness/quality from others.Technical skills – proficient in MS Office, especially Excel and Power BI.Legal & commercial knowledge – working knowledge of IFM outsourcing law, challenges, and application.FM expertise – demonstrable knowledge of FM services, solution design, and pricing.Teamwork – experienced collaborator.Communication – confident and effective.Emotional intelligence – able to read situations and stakeholders.Resilience – adaptable and calm under pressure.Flexibility – willing to work out of hours or co-locate with bid teams when needed.Quality focus – diligent, deadline-driven, and committed to continuous improvement.Financial acumen – understands key financial statements and the impact of commercial decisions.Numeracy – skilled in statistical analysis techniques.Relevant experience – recent career history in outsourcing, specifically within IFM Estimating/Pricing or FM Operations.
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Specific responsibilities of this role:
To act as the first point of contact for parents/carers, visitors and other stakeholders arriving at school
To undertake reception duties and associating tasks
Control access to the school including signing in and out all visitors, parents/carers and other stakeholders, checking identification as necessary, issuing passes and security access passes in line with safeguarding procedures
Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner
Resolve messages and queries promptly and accurately, by liaising with relevant members of staff and respond appropriately
Sort, distribute and despatch promptly post and deliveries to the appropriate staff whilst liaising with the premises team
To arrange and co-ordinate events and visits by external agencies, including NHS staff, photographers, etc., including distribution of materials to parents/carers and the collection of students for NHS vaccination programmes
Communicating and liaising effectively with staff, students, parents, feeder schools and other external agencies as required
Contributing to the successful delivery of all administration tasks as required
Assist in the maintenance of computer-based records using SIMS to ensure all student information is accurate and up to date
Recording, franking and reconciliation of outgoing mail including managing the dispatch of external mail, ensuring time delivery to the designated post office
Process and monitor free school meal forms and respond to routine FSM queries/correspondence
Distribute communications e.g. letters, newsletters, reports etc. to parents/carers, staff and other stakeholders
Order, monitor and manage stock, ensuring best value following purchasing processes
Provide general clerical/administrative support to the admin team, Office Manager and Business Manager including photocopying, typing, word processing, filing, scanning of paperwork to various software programmes
Assist with organising parents/awards evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required
Keep records in accordance with Corporate Records Management Policy and to work within current GDPR requirements, information sharing protocols and guidelines ensuring information safety and confidentiality at all times
To attend training as determined appropriate
Ability to present oneself as a role model to students in speech, dress, behaviour and attitude
This position is subject to an enhanced DBS with barred list check
Training:
Business Administrator Level 3
Attendance to Access Training one day per month for workshops
Training Outcome:Potential for employment within the school.Employer Description:General: Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task is not identified. Employees will be expected to comply with all reasonable requests from the Headteacher. The post holder must carry out his/her duties with full regard to the Trust’s Child Protection, Equalities and other relevant polices in the terms of employment and service delivery to ensure that colleagues are treated, and services delivered in a fair and consistent manner.
That the post holder is required to comply with health and safety policy and systems, report any incidents/ accidents/hazards and take pro-active approach to health and safety matters in order to protect both yourself and others. Any other duties of a similar nature related to the post, which may be required from time to time. That the post holder will be required to comply with all School/Trust policies.
Induction: All new staff will receive an induction as part of the induction process to help new employees become effective in their role and to find their way within the school.
Confidentiality: All member of staff should not divulge any personal and/or confidential information to which they may have access to during the course of their work.Working Hours :Term-time only, plus 5-days (39-weeks), 37-hours per week. We are currently trialling a 37-hour working week, with times to be agreed individually. Lunch break: 30 minutes. Holidays will not be granted during term time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience,Embrace change well....Read more...
You will be employed by, and working as a part of the 3Gi Technology team, but based onsite at Event Concept where you will be primarily supporting their systems and users. You will be the friendly, dependable face of IT onsite, so a strong customer service approach and clear communication are essential. While you will work onsite at Event Concept most of the time, you will be fully supported by a wider, experienced engineering team based at our Shenfield office, who provide escalation, technical depth, mentoring, and backup support.
You will never be on your own. No two days are the same, which is what makes this role so exciting. If you thrive in a fast-paced environment, enjoy variety, and want to be part of a business where technology genuinely powers the magic, this is the role for you.
What You Will Do:
Act as the primary onsite 1st line IT support contact at the Event Concept site
Provide face-to-face IT support to Event Concept users in a fast-paced creative environment
Troubleshoot and resolve software, hardware, and basic networking issues
Set up new starters with devices, accounts, and Microsoft 365 access
Deploy and configure desktops, laptops, and mobile devices
Assist with system updates, software installations, and technical rollouts
Log, own, and progress tickets through to resolution
Work closely with the Shenfield-based 3Gi engineering team for escalations and complex issues
Maintain accurate documentation of IT systems, tickets, and procedures
Represent 3Gi professionally at client site
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:Clear progression - we promote from within and invest in our people.Employer Description:About 3Gi
3Gi is a UK-based technology services group specialising in Cloud, AI, Cyber Security, and DevOps. We own and operate three technology brands — meaning we call the shots, move fast, and build things we believe in.
We only hire passionate technologists that love technology and seek it out for both work and play. Everyone we hire learns our traditional stack — Windows, VMs, Networks, M365 — but as soon as you show a passion for advanced tech, we let you loose on AI, DevOps, Cloud Automation, Cybersecurity, and just about everything 'in vogue' in tech right now.
If you want corporate layers and red tape, this won't be your place. If you want growth, accountability, and impact — it absolutely will be.
About Event Concept
Event Concept is one of London's most respected creative event agencies — blending the big ideas of a creative agency with the meticulous execution of a production company. They craft extraordinary experiences for some of the world's biggest brands, and a slick, reliable IT environment is critical to making that happen.
EC is a team of doers, dreamers, and down-to-earth collaborators. They thrive on creativity, care deeply about the details, and always have each other's backs. As the onsite IT contact, you'll be embedded within their team day-to-day — supporting their users, getting to know their workflows, and being the friendly, dependable face of IT onsite.
It's a creative, fast-paced, and genuinely fun environment with a great team culture — and a fantastic place to build commercial IT experience while being backed by the wider 3Gi engineering team.Working Hours :Type: Full-time, permanent 5 days onsite (no hybrid). Monday - Friday 9.00am - 6.00pm.Skills: Communication skills,Problem solving skills,Team working,Windows 10/11,Microsoft 365,Written communication skills,A strong customer service,Methodical and organised,Able to work independently,Reliable & punctual,Accountable....Read more...
1. Service Desk
Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately
Maintain and Update the ICT Asset Database, including accurate records on Joiners and Leavers
Ensure calls are logged and updated on our Halo Service Desk tool
Follow the ITIL framework to deal with user enquiries
The building and decommissioning of laptops and android devices
Fixing and replacing parts on RBC devices
1. Operations
Learn and complete daily operations checks to ensure systems are working correctly
Communicate regularly with the ICT Assistant Operations Manager regarding the current status of tickets and escalate any aging tickets
1. Manual Operations
The installation of desks with Monitors, power Bricks and rj45 connectors
Disposal of ICT equipment inline with policy, ensuring a WEE certification is obtained
Cabling and moving larger items including MFD, Servers, Switches and Data cabinets are dealt with in an appropriate manner to protect against data loss
1. Customer Services
Always establish and portray a professional image of the department with a ‘can do’attitude. Set expectations as appropriate for the resolution of issues whilst demonstrating the willingness to go the ‘extra mile’
Knowledge Base
Assist with the creation and amendment of the necessary support documentation to ensure known errors and trouble shooting guidance is recorded, assisting colleagues in resolution of ICT issues and ensuring a foundation of appropriate technical knowledge ismaintained
6. Technical Projects
Assist with carrying out technical project work, including the Annual Replacement Programme, ensuring targets are met and deliverables are to the requiredquality and standard
6. Administration
Assist with purchasing of consumable ICT items ensuring specification is in line with standards laid down by ICT
Assisting in taking notes and following up actions from the ICT management team
6. Training
To actively participate in your own development plan which will be agreed with your line manager and the assessor from the training provider
To achieve personal development targets, as agreed with your line manager
To complete and undertake mandatory Rushcliffe Borough Council training
Complete ITIL foundation course
Complete CompTIA A+ training
6. Other Duties
Carry out any other duties that are reasonably required and not exceeding the grading of the post
Where applicable: duties may include attendance at evening meetings and/or work outside normal office hours
User must have a driver’s licence and access to a car for work use
Training:We will provide a corporate induction which is a comprehensive induction to ensure the apprentice is aware of our policies and procedures, our Council structure, important systems, e-learning requirements, basic IT security, important information regarding payslips, booking annual leave, our rewards and benefits and our EAP information. We will also run through important health and safety important. The apprentice will also have a local induction with their line manager within the IT team so that they are aware of how the team operates and to ensure they can access any local systems within IT.
We will also require the apprentice to complete all the necessary mandatory training which includes the list below.
• GDPR 1,2 and 3
• Fire Awareness
• Display Screen equipment
• Sexual harrassment
• Safeguarding Children
• Safeguarding Adults
• Information Management Certification
• Cyber Crime
• Managing information
• Freedom of Information
• Information Classification
• Prevent Training
As a Council we like to support carer progression through training and development, the apprentice will have regular 121s and an annual performance development review (appraisal) with their line management to discuss any support or training they feel would be beneficial for their role and their development.Training Outcome:
At the end of the agreed apprenticeship we can not guarantee employment within the Council and the apprentice would need to apply for vacancies which become available
Employer Description:About Company
Rushcliffe Borough Council is a modern forward-thinking authority providing high quality services to over 119,000 people across South Nottinghamshire, England. Our modern purpose built head office is based in the thriving town of West Bridgford steeped in sporting history and home to Trent Bridge cricket ground and Nottingham Forest Football club. The borough also includes the towns of Bingham and Cotgrave as well as numerous villages and surrounding rural areas. In addition to our offices based in West Bridgford we have two depots and manage Rushcliffe Country Park in Ruddington.
We are a high performing Council who strive to deliver the best services possible to our residents.
Rushcliffe Borough Council offer a fantastic benefits package including:
- Reduced membership fees to our onsite leisure centres at Rushcliffe Arena and Bingham
-Free parking at our sites
-Local government pension scheme
-Employee Assistant programme and Rushcliffe rewards benefit platform
-Generous annual leave entitlements starting at 26 days excluding bank holidaysWorking Hours :Working hours will be fixed to 9am- 5 pm shifts Monday- Thursday, 9am- 4pm on Friday but flexible hours may be required.
This role is primarily Office base, with Work From Home days for completion of coursework (4 days in the office 1 Day at home)Skills: Organisation skills,Problem solving skills,Team working,IT Literate,Flexible, hard working,Work on own initiative,Able to follow instructions,A professional approach,Excellent communication skills,Customer focused....Read more...
