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Manager, Digital Media

Full-Time; PermanentDate Posted: September 27, 2024Who we are…The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of $55 million dollars and generates revenue through five activity streams:  the 15-day annual summer Fair, Playland amusement park including Fright Nights, year-round events including family entertainment, concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best, we can be.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to bringing joy to our guests, our employees, and our community through our mission to “Deliver Memorable Experiences”.The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE). The Manager, Digital Media, reports to the Director of Marketing. They will play a key role in marketing team to elevate our business results and provide our guests and clients with a positive experience. This individual will develop and implement all targeted content strategies for various media platforms. They will research, write, proofread, and edit all content, implement, and manage media campaigns.  We are looking for someone that will thrive in a fast-paced environment and will possess exceptional interpersonal and time management skills.Our Team Profile… Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive wayProud to be a part of the growth of one of Vancouver’s most iconic institutionsProud to be ranked in the top 10 as one of BC’s most loved brands – BC Business 2020 Organization Mission, Vision, and Mandate At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.  With a focus on these core values, we are committed to bringing joy to our guests, our employees, and our community through our mission to “Deliver Memorable Experiences”. Our vision is to be “BC’s choice for diverse events and experiences 365.The PNE operates Hastings Park on behalf of the City of Vancouver and is governed by a City Council appointed Board of Directors whose purpose is to ensure the continued success of the PNE, while working in harmony with the local and city-wide community, business, management, and staff.What will you do this year? Develop and oversee a 360 media strategy for all PNE business streams, including both consumer and business audiences. Business streams include: PNE Fair (summer & winter), Playland, Prize Home Lottery, Fright Nights, Winter Lottery, Group Sales, Facility Sales and TicketLeader.Plan, manage, execute, and optimize all digital marketing, including SEO/SEM, email, social media, app and display/video advertising campaignsDesign, build and maintain all PNE websites and social media channelsPlan, manage, execute, and optimize traditional media spend for television and radio mediumsLiaise with promoters to provide support for ticket sales through TicketLeader (digital campaigns, emails, social media, etc)Measure and report performance of all traditional and digital marketing campaigns, and assess against goals (ROI and KPIs)Identify trends and insights, and optimize spend and performance based on the insightsBrainstorm new and creative growth strategiesPlan, execute, and measure experiments and conversion testsCollaborate with internal teams to create landing pages and optimize the online user experienceUtilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch pointsInstrument conversion points and optimize user funnelsCollaborate with advertising partners, creative agencies, and other vendor partnersEvaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriatePerform other related duties/responsibilities as assigned. What else? Must have an undergraduate degree or diploma in Marketing OR an equivalent combination of education and experience.5+ years of proven working experience in traditional and digital marketingDemonstrable experience leading and managing SEO/SEM, databases, email, social media and/or display advertising campaignsHighly creative with experience in identifying target audiences and devising campaigns that engage, inform, and motivateExcellent knowledge of and ability to use WordPressExperience in optimizing landing pages and user funnelsExperience with social media campaign management tools (e.g., Vistal Social, Later, Hootsuite)Knowledge of app content building toolsSolid knowledge of website analytics tools (e.g., Google Analytics)Working knowledge of primary ad platforms and networks, including programmatic display and video, Google Ads, Meta Ads, TikTok Ads and LinkedIn Ads.Knowledge of HTML, CSS, and JavaScript development and constraints an assetStrong analytical skills and data-driven thinkingUp to date with the latest trends and best practices in online marketing and measurementThis is a hybrid role with a minimum of two days required in the office. There are key times when it is required that this role is onsite full-time. Some work may be required during evenings, weekends and holidays. Lieu time will be provided in exchange.Candidates must undergo a Criminal Record Check Who are you? Strategic and creativeResults-oriented collaboratorAble to meet tight deadlines and work effectively in a high-pressure environmentTactful change makerCommitted to striving for excellenceCreative and collaborative team playerEager to make a differenceAppreciates an environment that runs actively on weekdays, evening and weekends all year. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you!Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $75,000 - $85,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.  The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...

Apprentice Business and Customer Counter Service/Sales & Yard Operative

Applications are invited from individuals who are enthusiastic, have a hands-on approach and wish to develop a long-term career in this industry. We require you to undertake the Customer Service Standard as we require the candidate to have a Customer focussed approach. The role will involve the following: Liaise proactively with customers on a day-to-day basis and undertake all counter sales functions in accordance with Group requirements in order to fulfil their needs. Ensure all suppliers, customers, visitors and employees comply with the Company Health and Safety and Environmental Policies and Procedures. Maintain and develop corporate image and reputationSeek and continuously develop knowledge and information about competitor activity and pricing. Dealing with requests for information. Ensure that cash and payment systems are followed in accordance with company procedures and policies. Maintain and develop existing and new customers through appropriate propositions and ethical sales methods. Maximise sales opportunities for related products and Group cross selling, after training. Communicate and liaise internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships. Ensure the upkeep of all merchandising to maximise sales, customer satisfaction and appearance. Attend meetings and group discussions where required. Chasing up payments. Using Microsoft Packages, in particular Word, Excel. Lifting may be required as experience will be gained in the day to day yard operations. Any other reasonable duties which may be required by the company from time to time, as instructed by or under the direction of your immediate supervisor. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and all work-based training/support sessions. Complete all required assignments by the required timeline. Build up your portfolio of evidence on-going during your apprenticeship programme. Access support from your tutor/assessor and manager with regards to any evidence requirements or support as and when required.Training:Overview of Customer Service Practitioner Level 2 Apprenticeship Standard. The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge: Knowing your customers.Understanding the organisation.Meeting regulations and legislation.Systems and resources.Your role and responsibility.Customer experience.Product and service knowledge. Skills: Influencing skills.Communication.Interpersonal skills.Personal organisation.Dealing with customer conflict and challenge. Behaviours & Attitude: Developing self.Being open to feedback.Team working.Equality – treating all customers as individuals.Presentation – dress code, professional language.Right first time. You will complete an End Point Assessment this will involve the following: Showcase/PortfolioInterview Practical Observation Professiolal discussion You are given one day per week as time off to study; you will attend classes face to face and via teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There is a strong possibility that you will gain a full-time position following successful employment as well as achievement of the full apprenticeship. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship.Employer Description:The Myers Group is a fourth-generation family-owned group of companies based in Huddersfield, providing products, services and materials to the construction industry and employing approximately 350 people across West Yorkshire. As a full-service supplier of quality products to housebuilders and renovators, Myers Group offers everything from skip hire, aggregates and Readymix concrete through to bathrooms and timber through its five divisions.Working Hours :Monday to Friday, hours to be confirmed. Hours will be 40 for candidates aged 16 or 17 in line with legislation. Hours will be up to 45 hours for candidates aged 18 or above.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Initiative,Physical fitness,Good timekeeping,Good attendance ....Read more...

Business Administration Apprentice

Greeting and assisting visitors at the reception Supporting management with routine tasks as required Collaborating with various departments to gain operational insight and experience Supporting the Sales and Marketing team in administrative and organizational tasks. Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets Professionally managing and directing phone calls and emails, ensuring prompt and clear communication Taking messages and delivering them promptly to the appropriate team members Receiving and processing customer orders from phone, email, and website sources Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to: Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data. Produce accurate records and documents including emails, letters, files, payments, reports and proposals Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels Manage projects, including the use of tools to scope, plan, monitor and report For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome: The role offers long term security and the opportunity to progress into a permanent position Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 8.00am - 4.30pm. 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Business Administration Apprentice

Greeting and assisting visitors at the reception Supporting management with routine tasks as required Collaborating with various departments to gain operational insight and experience Supporting the Sales and Marketing team in administrative and organizational tasks. Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets Professionally managing and directing phone calls and emails, ensuring prompt and clear communication Taking messages and delivering them promptly to the appropriate team members Receiving and processing customer orders from phone, email, and website sources Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to: Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data. Produce accurate records and documents including emails, letters, files, payments, reports and proposals Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels Manage projects, including the use of tools to scope, plan, monitor and report For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome: The role offers long term security and the opportunity to progress into a permanent position Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Thursday, 7.45am - 4.30pm and Friday, 7.45am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

AV Technical Sales / BDM

AV Technical Sales / BDM - This new role seeks someone with Technical AV Knowledge from the corporate, commercial or education AV integration world, though candidates from the world of AV distribution will be considered. You will be a client facing individual That has the ability to go and find new business and then close the projects. Technical will knowledge will need to encompass: Crestron, Extron, Kramer VC poly, MTRs Audinate, Dante, Qsys, QSC, audio DSPs Training rooms, meeting rooms, auditoria, boardrooms Signal / TV distribution Videowalls, Projection, Screens IT networking You will be working with both new clients and managing already established accounts where you will keep clients up to Date on new technologies and the benefits of these technologies, so if you are now seeking that new opportunity then please send your full cv asap AV A/V A-V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL SALES TARGET BDM CRESTON DANTE AUDINATE NEAT YEALINK QSC Q-SYS EXTRON SOUND CORPORATE EDUCATION LONDON BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE SURREY ....Read more...

AV Technical Sales / BDM

AV Technical Sales / BDM - This new role seeks someone with Technical AV Knowledge from the corporate, commercial or education AV integration world, though candidates from the world of AV distribution will be considered. You will be a client facing individual That has the ability to go and find new business and then close the projects. Technical will knowledge will need to encompass: Crestron, Extron, Kramer VC poly, MTRs Audinate, Dante, Qsys, QSC, audio DSPs Training rooms, meeting rooms, auditoria, boardrooms Signal / TV distribution Videowalls, Projection, Screens IT networking You will be working with both new clients and managing already established accounts where you will keep clients up to date on new technologies and the benefits of these technologies, so if you are now seeking that new opportunity then please send your full cv asap AV A-V AUDIO VISUAL A/V AUDIO/VISUAL EDUCATION SALES UNI UNIVERSITY CORPORATE BLUE LIGHT LOCAL GOVERNEMENT CRESTRON VIDEOWALL AVIXA VC VIDEOCONFERENCE PROJECTION AUDITORIUM EXTRON KRAMER BARCO CHRISTIE HUDDLE TEAMS MICROSOFT ZO0M MEETING ROOMS MANCHESTER LANCASHIRE MERSEYSIDE ....Read more...

Project Administration Coordinator

Project Administration Coordinator Telecommunications Order Management UK wide – work from home – full remote working @mecscomms is recruiting for a home based, contract project coordinator. This office support administrator role will work for a Global IT, Technology, Cloud, Telecoms Carrier & Network service provider. The administrator will be responsible for office support, administration, project coordination & the scheduling of technical engineering resource. We will consider applicants from a wide range of backgrounds including those with retail, customer services, office administration and similar commercial experience or entry level / junior / school and college leavers. Position: Change Request Administrator, Project Coordination, Project Administrator, Resource Scheduling, Office Support Location: UK wide– work from home – fully remote working, home based Hours: Monday – Friday (09.00 - 17.30) Start date: ASAP Duration: 24 months+ temporary contract Rate: £15 per hour, gross umbrella pay rate, inside IR35 Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract. Key Activity: • Customer service administration • Customer relationship coordination • Service delivery management • Project coordination • Resource scheduling • Change control management • Documentation & reporting • Data entry & general administration • Working in an Agile environment Overview: A 24 month rolling temporary contract position has become available for an experienced office administration & resource scheduling on a long term contract assignment. You will deliver administrative support for the order management and provisioning coordination team. Duties will include carrying out data entry, handling a central email inbox, updating project plans, database records, customer information and communicating tasks/orders/requests across the department. Responsibilities: • Monitoring and actioning a central mailbox with incoming queries and requests • Coordinating between delivery teams to schedule orders and change requests • Vetting requests to schedule an engineer’s time to ensure the correct information has been given • Assigning engineers to customer projects • Coordinating remote engineers time and keeping their schedules up to date • Ensuring that business partners have received confirmation of resource within SLAs • Dedicated management of out of hours requests • Handling partner concerns for resource and task closures • Building relationships with engineers and our internal customers • Raising customer orders on the Remedy system, and communicating details with customers • Generating monthly reports to trigger billing • Grant access for remote login to customer devices • Management of customer records and accurate communication with Order Desk • Collating order details and verifying user device names • Ensuring device accessibility for remote access and alarms monitoring • Solving issues with records seeding from background systems • Generate work in progress reports • Provide service delivery management input for customer review meetings • Working in an Agile environment Candidate Profile: The ideal candidate will have had some project coordination, office administration or office support experience. You can come from a variety of backgrounds however you experience, skills & attributes are likely to include some or all of the following: • Office support & administration skills • Administration, project coordination or sales support experience • Good proactive communication skills & excellent documentation drafting competences • Stakeholder & customer relationship management • Interested in working in a corporate office environment • Computer literate with the use of Microsoft Office (email, word, excel) • Previous use of database, reporting, CRM or workflow systems • Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable • Familiarity with Agile, ITIL or other similar methodologies is highly desirable @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business. For more information or a list of current vacancies, please see our web site at mecscomms.co.uk ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI.  By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint You’ll embrace change and rise to the challenges of a customer focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail we call it ‘Smashing your Targets’ Training:You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification. 20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence.   As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4 or above). Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

TUI Retail Apprentice

Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun Technology is evolving every day, so is TUI. By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint You’ll embrace change and rise to the challenges of a customer focused role Your drive to achieve will lead you to exceed your sales and service objectives; in retail we call it ‘Smashing your Targets’ Training:You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification. 20 percent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence.   As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4 or above). Training Outcome:Our apprenticeships offer a great route into a varied and exciting career with TUI.Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring. We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel. The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange. As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community. As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...

SAP Business Analyst (Sr) - FI/CO

JOB DESCRIPTION Summary - General Purpose of the Job: Primary focus of this position will be to work directly with the business and corporate to develop and migrate our financial processes onto our corporate CFIN platform which will include new AP, AR, Close, Travel and Expense and Capital Processes and tools. This position focuses on a specific functional area(s) of the company, which in this case is FI/CO - Finance and Controlling. The scope of responsibility is for all CPG - all businesses, all locations. Nurtures and insures the successful use of the application systems tools. Provides total support to the users of SAP application system and ancillary software tools, including, configuration, enhancements & process improvements, problem resolution, training and education, report development. Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Able to work independently. Will works with the business directly to identify understand current pain points and be the voice as we develop standardized processes across the various RPM Businesses. This can include managing re-design, developments, enhancements, training and or training documentations, introductions to new tools which may include Fiori, other SAP features or other third party integrated applications. As part of these duties the following may apply: Architect solutions and alternatives to meet the specified requirements, such as: SAP baseline functionality, Fiori, third party applications which may include reporting, specialized configuration. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Performs systems analysis, design, configuration and programming tasks (spec development) related to enhancements, interfaces, data conversion and special reporting requirements, etc. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Effective communicator and strong collaborator, able to work across functions. Self-motivated with leadership skills which will support leading the business through change. Experience with training users and industry leading documentation practices. Performs thorough testing of all new and revised system functions and reports and performs quality assurance reviews of procedural documentation and training materials. Acts as a team leader, group leader or project coordinator to coordinate tasks related to a specific initiative or project that fall under the scope of this position. Project management activities include planning, resource allocation, milestone tracking, coordinating with various stakeholders. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Works directly with the FICO Global Lead to evaluate proposed changes on the rest of the organization and to coordinate resources required to support the implantation of process improvements and or new technologies. Additional Job Functions: (Other Less Critical Job Activities) Project management task and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale project, and provides appropriate status information regarding projects. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Note: Other duties may be assigned, as required, based. Supervisory Responsibilities: This position has no direct reports at this time and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training and scheduling. Competencies: Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree in finance is preferred CPA would be an asset SAP Certification in related discipline or equivalent training Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sr Accounting Role 7 - 10 years SAP implementation experience preferred In-depth experience with SAP S/4 HANA 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Self-motivated / able to be a catalyst for change. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost-efficient business solutions, through the deployment of IT. Has the ability to analyze requirements and identify opportunities to optimize our processes with a focus on those impacting the financial close. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use word processing, spreadsheets, e-mail, and Internet tools, etc. Working knowledge of the following computing platforms: Primary focus on HP Unix, PC-Desktop and PC-LAN computing platforms. Working knowledge of the following databases: Primary focus on SAP/Oracle, with experience a PC-based DB tool such as Paradox, Access, etc. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: Experience in financial accounting and US GAAP and SOX control requirements. In-depth experience with both costing-based and account-based COPA. A working knowledge of RAR would be an asset. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with controlled climate and generally quiet conditions. (80 - 100%) Exposure to CRT's. (80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations. (0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Daily lifts up to 30 lbs. Laptop & Files. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Field Services Health & Safety Engineer

JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco Field Safety Engineer General Purpose: Under the direction of the Assistant Safety Director, the Field Safety Engineer will be responsible for providing support and safety oversight to regional Roofing and Weatherproofing Technologies field employees (including but not limited to Sales, Roofing Advisors, CSS, Field Resource Representatives, and leadership), ensuring site compliance with corporate and client safety standards, as well as ensuring site safety policies and procedures are aligned with governmental regulations. This position will provide supervision and coordination of the day-to-day safety requirements of jobsites. Responsibilities and Duties: Provide support to projects by maintaining a visible presence and conducting site visits to perform safety audits and safety process audits (e.g., safety document evaluation/compliance) *this should take place at least 80% of the week* Enforce all Federal, State, local, owner and Tremco regulations throughout all Roofing regional projects. Assist site leadership to develop site-specific safety programs aligned with Tremco Field Services Safety policies and instruct supervisors on safety procedures, planning and equipment. Assist Regional Field Safety Managers with rolling out new safety initiatives and briefing employees as needed on new policies, or changes in existing policies, to keep current (e.g., Daily Task Planning, 100% audit compliance, safety training programs) Educate the workforce and regional leadership on understanding Tremco's safety cultural advancements, such as safety leadership and safety management systems. Assist in the coaching, mentoring and implementation of Tremco Health and Safety programs in the field, to ensure that all safety expectations are understood and met. Participate with and/or conduct Toolbox Talk Meetings with Regional team employees. Regularly review and be familiar with all applicable legislation and applicable standards, to ensure compliance. Effectively represent our Tremco safety culture with our subcontractors and help Tremco site leadership to ensure complete compliance of our subcontractors to applicable rules and regulations (Federal, State, local, owner, Tremco and their own). Motivating, organizing, and encouraging teamwork within the workforce to ensure safety practices and policies are being adhered to effectively. As a direct report to, regularly communicate safety audit results and/or field safety concerns (e.g., Stop Work Authority) with Assistant Safety Director and prepare observation reports as needed. Regularly audit the Site-Specific Safety and Health Plans for compliance and update to ensure the alignment with project scope and conditions. Ensure that all incidents are reported immediately per the Tremco Incident Notification Policy. Participate and assist all field leadership in the investigation of incidents to determine root cause, and corrective actions where necessary. Ensure incident corrective actions are followed up on and completed. Monitor and follow up on modified workers in the field. Must adhere to all company policies and procedures. Perform other duties as necessary. Qualifications: Bachelor's Degree (Occupational Health & Safety preferred) or 5+ Years of Construction experience with high school diploma. Minimum of two years of construction safety field experience required. OSHA 10- and 30-hour certification required. Knowledge of the 1926 OSHA Regulations. Working Knowledge on how to develop, implement, and audit a Daily Task Analysis for Employees and Subcontractors. Proficient written and oral communication skills. Proficient Computer Skills- Microsoft Word, Excel, and PowerPoint. Willingness to travel/work remotely 80% or greater Skills /Knowledge/Competencies: Must have excellent skill and/or abilities in the following areas: Conflict resolution and problem-solving Verbal and written communications Interpersonal skills with all levels of staff Situation analysis Decision-making Organized approach to work including excellent follow up on issues Multitasking in fast paced environment with good prioritization skills The salary range for applicants in this position generally ranges between $53,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Compensation and Benefits: Base Salary Full health benefits, RRSP, pension plan Great support for training and guidance Opportunity for advancement Relevant business expenses paid Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...