Senior Manager | Milton Keynes (Hybrid) | £70,000 – £90,000 | Permanent, Full-TimeA leadership role in a growing practice, for a commercially minded advisor who wants to genuinely shape a firm's future — and progress towards Director.We're partnering with an ambitious, fast-growing accountancy practice in the Milton Keynes area to appoint a Senior Manager into its leadership team. This is a pivotal, high-impact role for someone ready to lead client relationships, develop people, and drive commercial performance at an exciting stage in the firm's growth.You'll bring far more than technical strength. You'll own the commercial success of your portfolio — balancing exceptional client service with WIP, recoverability, billing and fee budgets — while mentoring managers and senior staff, contributing to strategy, and identifying advisory opportunities that create lasting value. If you think commercially, embrace technology and innovation, and want your ideas to count, you'll thrive here.What you'll bring:- Strong leadership experience — leading, developing and mentoring managers and senior staff- A proven track record of spotting advisory opportunities and growing recurring fee income- 8–10 years' relevant UK practice experience across corporate and personal tax- ACA or ACCA qualified- Experience running a significant portfolio as primary advisor, including WIP, recoverability, billing, debtors and fee budgets- A record of winning new business, cross-selling and building long-term relationships- Confident communication, including handling challenging conversations- Experience contributing to strategic planning and firm-wide initiativesWho you are:Entrepreneurial and commercially driven, you enjoy taking ownership and are motivated by helping a business grow. You're a trusted advisor who builds long-term relationships with business owners, you lead by example, and you're genuinely interested in how AI and emerging technology can improve the client experience. You're resilient, solutions-focused and ready for the step towards Director.What's on offer:£70,000 – £90,000 depending on experience, plus a strong package: flexitime and hybrid working, annual bonus, a generous holiday allowance, enhanced pension, private healthcare, paid professional subscriptions, and a clear route to Director in a rapidly growing firm.Ready to lead and shape a firm's next chapter? Apply today or contact us for a confidential discussion.....Read more...
Senior Account Manager Exceptional Senior Account Manager opportunity with a leading finance and tech PR consultancyTake your PR career to the next level with this influential role at a prestigious Blackfriars-based communications agency specialising in corporate sector excellence. This established consultancy delivers award-winning campaigns for high-profile clients across finance, technology, and property, offering the perfect environment for ambitious professionals seeking genuine career progression.About the AgencyThis respected communications consultancy is renowned for its strategic thinking and creative execution in the corporate sector. Based in a premium Blackfriars location with exceptional facilities including a rooftop terrace and private gym, they represent exciting clients ranging from innovative ESG companies to elite sporting venues used by Manchester United and The Lionesses.The OpportunityAs Senior Account Manager, you’ll take ownership of client relationships and strategic campaign delivery within an expanding team. You will lead and mentor junior talent, drive campaign excellence, and contribute to the growth of the agency—all while enjoying hybrid flexibility and comprehensive professional development support.Key ResponsibilitiesDevelop and execute sophisticated PR strategies that deliver measurable client outcomesLead and mentor account teams, promoting professional development and campaign excellenceBuild and maintain strategic client relationships as a trusted communications advisorOversee integrated campaign delivery across traditional media, digital channels, and stakeholder engagementPresent strategic recommendations to senior client stakeholdersContribute to business growth initiatives and support new business developmentEssential RequirementsProven PR agency experience with strong client management and team leadership backgroundDemonstrable track record of successful corporate communications campaignsStrong strategic thinking, analytical, and problem-solving skillsExcellent presentation and stakeholder management abilitiesExperience within finance, technology, or property sectors highly advantageousMeticulous attention to detail and a creative, entrepreneurial mindsetWhat’s on OfferCompetitive salary £42,000–£52,000 with performance-related bonusesHybrid working – 3 days per week in the central London officePrivate BUPA health and dental coverage after probationProfessional development via PRCA membership and training opportunitiesAdditional wellbeing day and comprehensive HR supportEarly Friday finishes on the final Friday of each monthRegular social events at premium London venuesNew business commission on successful client introductionsDiscretionary bonus scheme based on individual and company performanceShare option scheme after one year for eligible team membersSustainability initiatives and charity partnership supportWork EnvironmentTheir contemporary central London headquarters features a rooftop terrace, private gymnasium, and recreational areas. Excellent transport links are nearby at Blackfriars, Temple, and St Paul’s stations, ensuring easy access across the capital.Career DevelopmentThe corporate communications sector continues to expand, driven by regulatory requirements, ESG considerations, and digital transformation initiatives. This role provides an exceptional opportunity to deepen expertise in emerging areas while building strategic leadership skills essential for senior consultancy positions.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.This outstanding Senior Account Manager opportunity is presented by The Opportunity Hub UK, connecting experienced communications professionals with career-defining roles in London’s premier agencies.....Read more...
Exceptional Senior Account Manager opportunity with leading finance and tech PR consultancyTransform your PR career with this influential role at a prestigious Blackfriars-based communications agency specialising in corporate sector excellence. This established consultancy delivers award-winning campaigns for prominent clients across finance, technology, and property industries, offering the perfect environment for ambitious professionals seeking genuine career advancement.About the AgencyThis respected communications consultancy has built an outstanding reputation for strategic thinking and creative execution in the corporate sector. Based in a premium Blackfriars location with exceptional facilities including rooftop terrace and private gym, they represent exciting clients ranging from innovative ESG companies to elite sporting venues utilised by Manchester United and The Lionesses.The OpportunityLead client relationships and strategic communications delivery as Senior Account Manager/Account Director within their expanding team. You'll drive campaign excellence, develop junior talent, and contribute meaningfully to agency growth whilst benefiting from hybrid flexibility and comprehensive career development support.Core ResponsibilitiesDevelop and execute sophisticated PR strategies delivering measurable client outcomesLead and mentor account teams, fostering professional development and campaign excellenceBuild and maintain strategic client relationships as trusted communications advisorOversee integrated campaign delivery across traditional media, digital channels, and stakeholder engagementPresent strategic recommendations to senior client stakeholders and C-suite executivesDrive new business development and contribute to agency growth initiativesEssential RequirementsProven PR agency experience with strong client management and team leadership backgroundTrack record of successful campaign delivery within corporate communicationsExceptional strategic thinking and analytical capabilitiesStrong presentation and stakeholder management skillsExperience within finance, technology, or property sectors highly advantageousCreative problem-solving abilities with meticulous attention to detailEntrepreneurial mindset with business development acumenComprehensive Benefits PackageCompetitive salary £50,000-£60,000 with performance-related bonusesFlexible hybrid working arrangement - three days in prestigious central London officePrivate BUPA health and dental coverage following probation completionProfessional development through PRCA membership and extensive training opportunitiesAdditional wellbeing day plus comprehensive support services through Peninsula HREarly Friday finishes on final Friday of each monthRegular social events at premium London venues including Chiltern FirehouseNew business commission structure on successful client introductionsDiscretionary bonus scheme based on individual and company performanceShare option scheme available after one year for eligible team membersSustainability initiatives including environmental offset programmesCharity partnership support with dedicated time for fundraising activitiesWork Environment Their contemporary central London headquarters offers exceptional facilities including rooftop terrace, private gymnasium, and recreational areas. Located adjacent to Blackfriars, Temple, and St Paul's stations, providing excellent transport connectivity across the capital.Career DevelopmentThe corporate communications sector continues expanding, driven by increased regulatory requirements, ESG considerations, and digital transformation initiatives. This role provides exceptional opportunity to develop expertise in emerging areas whilst building the strategic leadership capabilities essential for senior consultancy positions.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.This outstanding Senior Account Manager opportunity is presented by The Opportunity Hub UK - connecting experienced communications professionals with career-defining roles in London's premier agencies.....Read more...
Main Responsibilities:
Responding to customer inquiries and complaints and resolving any issues in a timely and professional manner
Accurate recording of complaints
All complaints logged and acknowledged within 24 hours
Accurate recording of all complaints and survey results
Provide feedback where necessary to Head of Customer Experience
Identify trends
Resolve client complaints within SLA
Collaborating with other departments to ensure customer satisfaction
Handling customer complaints and escalating issues as necessary
Maintaining customer records by updating account information
Company Benefits:
Incentive trips & prizes
High Street discounts
Long service awards
Free flu jabs
Health and Wellbeing perks
Company funded social events
Funded courses
Excellent progression opportunities
Discounted staff travel
Pension Scheme
Training:
Customer Service Practitioner Level 2 apprenticeship Standard
Training Outcome:
Customer Service Advisor
Customer Experience Manager
Various other opportunities in other roles / departments (squiggly career path)
Employer Description:Global travel management, powered by people and tech
Clarity Travel handle everything from rate negotiations to travel risk management, ensuring your corporate travel programme is expertly planned and managed, no matter where your business takes you.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills....Read more...
JOB DESCRIPTION
Primarily responsible for the overall administration, operational performance, and business support functions for a highly complex and high-volume sales region. Serves as a strategic partner to Sales Leadership while ensuring operational excellence, compliance, customer service, and financial performance within the assigned region.
In addition to regional responsibilities, contributes to departmental effectiveness through process improvement, project leadership, organizational development, and subject matter expertise across the Sales Administration function.
Essential Functions
Regional Leadership & Operations
Accountable for operational performance within a high-volume, highly complex sales region.
Ensures accuracy, timeliness, and quality across all Sales Administration activities.
Monitors key performance metrics and implements actions to improve operational and financial results.
Serves as the primary administrative business partner to Regional Sales Leadership.
Team Development & Leadership
Provides leadership, direction, coaching, performance management, and development for a cross-functional team of Regional Sales Administration personnel. Responsible for staffing, employee development, succession planning, and the effective day-to-day operation of the assigned region while fostering accountability, collaboration, and continuous improvement.
Process Improvement & Department Leadership
Serves as a departmental leader beyond assigned regional responsibilities by helping establish best practices, supporting organizational initiatives, and driving departmental consistency.
Leads process improvement initiatives, system implementations, and strategic projects that improve efficiency, compliance, customer experience, and business performance across the Sales Administration function.
Subject Matter Expertise
Serves as a senior escalation point for complex operational, financial, customer, and organizational issues requiring advanced business judgment.
Partners with Sales Administration, Regional, and Corporate leadership to evaluate risks, develop solutions, and resolve matters with significant business impact or organizational complexity.
Leadership Support
Acts as a trusted advisor and representative of departmental leadership, providing leadership support and representing departmental interests when assigned.
Supports Organizational change initiatives and special projects that advance departmental and corporate objectives.
Minimum Requirements
Bachelor's degree preferred. Equivalent combinations of education, leadership experience, and demonstrated business performance may be considered.
7+ years of progressively responsible experience in Sales Administration, Customer Service, Operations, or related business functions.
Minimum 3 years of leadership experience with demonstrated success managing complex operational environments.
Demonstrated ability to manage high-volume workloads while maintaining accuracy, service, compliance, and business performance.
Strong business acumen with the ability to evaluate operational, financial, customer, and organizational impacts of business decisions and make sound recommendations.
Demonstrated ability to independently resolve complex operational, customer, financial, and organizational issues using sound judgment and critical thinking.
Excellent analytical, organizational, communication, and problem-solving skills.
Strong proficiency in Microsoft Office Suite and applicable business systems.
Preferred Requirements
Bachelor's degree in Business, Management, or related field.
Proven ability to lead cross-functional projects and influence outcomes across multiple stakeholder groups.
Demonstrated success mentoring and developing team members.
Experience leading process improvement, system implementation, organizational change, or strategic business initiatives.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours a day.
No unusual environmental, lifting or exertion requirements are associated with this position.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $90,000 and $100,000. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
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Year 1 OTE £35,000
Year 2 OTE £50,000 - £70,000
Year 3 OTE £80,000 - £100,000+
Are you a recent graduate or thriving in a sales role with a natural drive for success? At STR Group, recruitment is more than filling roles; it's about delivering consultancy services, creating business solutions, and making a tangible impact for clients.
On your very first day, you'll join our award-winning Training Academy, gaining the skills and knowledge to advise clients, build relationships, and develop a career where your impact is measurable. From placing specialist contractors on major international projects to securing permanent leaders who drive business growth, this is recruitment on a global scale.
We're currently hiring within Insignis, part of STR Group, where you'll have the opportunity to build a specialist desk focused on the thriving Oil & Gas sector. With significant investment, global projects and increasing demand for specialist talent, this is an exciting market to enter, offering exceptional opportunities to build long-term client partnerships, develop industry expertise and accelerate your earnings.
You'll work with professionals and clients across multiple time zones, build long-term partnerships, and become a trusted advisor on complex, high-value assignments. At STR, that's the level you'll be building towards from day one.
Working at STR
STR Group is a multi-award-winning international recruitment company operating across life sciences, leading-edge CAPEX projects, automation, maritime, engineering and manufacturing sectors. We are proud to be an approved Corporate Member of the Recruitment & Employment Confederation (REC). This certification reflects our commitment to ethical, professional and transparent recruitment practices, giving candidates and clients confidence in our approach.
What will you be doing?
Sourcing potential clients and growing your business through solution-focused outbound sales
Networking across multiple platforms to build high-quality candidate pools
Building and developing strong client and candidate relationships
Advertising, marketing and presenting vacancies with a focus on client outcomes
Negotiating Terms of Business with corporate clients
Managing personalised KPIs and financial targets
Taking full control of your career progression and earning potential
What are we offering you?
Structured, clear, performance-based career progression with opportunities to fast-track promotions
Up to 30% commission scheme
Award-winning, ongoing learning and development delivered by dedicated in-house experts
Flexible and hybrid working available upon completion of the Training Academy and subject to maintaining performance targets
Early finish Fridays at 3pm every week
Modern, state-of-the-art offices with breakout areas and dedicated kitchen facilities (including pool and football tables)
Breakfast club with cereal, breakfast bars and fresh fruit available daily
Employee of the Month and Quarter awards
Quarterly Directors' Lunches at 5-star restaurants
EDI (Equality, Diversity and Inclusion) Board
Training Academy graduation celebratory lunch
Top Billers have the opportunity to earn all-expenses-paid trips to Las Vegas, Ibiza, Iceland, New York or Dubai
Annual Awards, Summer and Christmas celebrations with the whole company
Long service recognition including vouchers, bonuses, champagne, additional holiday and more
23 days' holiday plus bank holidays (increasing annually up to 28 days)
Option to purchase up to 5 additional days' holiday
Healthcare cash plan and optional private healthcare from day one
Company pension scheme
Enhanced maternity and paternity leave
Birthday off
Drinks fridge
Free onsite parking
Cycle-to-work scheme
Employee Referral Programme
STR commits to offering candidates with disabilities an interview where they meet the minimum criteria for the role.
If you're ambitious, commercially driven and looking for a career where your success is directly rewarded, apply today and start your journey with STR Group's award-winning Training Academy.
TA is acting as an Employment Agency in relation to this vacancy.....Read more...
Assist with the provision of a high-quality service to tenants, in line with the group’s corporate objectives, current legislation and good practice, by assisting with plastering and internal finishes carried out to a high standard in an efficient, effective, professional, respectful and safe manner.
Throughout course of apprenticeship, undertake studies and assessments to gain and demonstrate skills, knowledge, understanding and behaviours of a competent property maintenance (multi skill) operative, including understanding the mechanism of buildings to include electrical, plumbing, plant, safety systems and equipment.
Ensure excellent levels of customer service, taking all possible steps to accord with their reasonable wishes and taking into account any supportive measures. Where necessary, report requests to the Property Services Supervisor or Manager.
Assist colleagues with effective planning and assessment of allocated jobs and liaise with property services colleagues as necessary for the purpose of assisting with maximising efficiency, safety, providing excellent customer service and minimising non-productive time.
Work collaboratively with colleagues within property services and across the business, developing effective and positive working relationships to assist with the completion of repair, maintenance and compliance work and in order to assist with the maintenance or improvement of the level of service offered to customers.
Undertake work at all times in accordance with safe working practices as laid down in health and safety manuals, method statements, risk assessments and health and safety plans. Seek guidance from the Health and Safety Manager or Health & Safety Advisor and/or Property Services Supervisor or Manager where there are concerns or issues relating to health and safety.
The post-holder will be expected to comply with the company’s policies, procedures and initiatives; in particular, equality, diversity & inclusion, health and safety, complaints and safeguarding.
Be responsible for any vehicle allocated and undertake the appropriate vehicle checks. Keep it in a clean and tidy condition. Reporting any accident or traffic offences immediately to your Manager/Supervisor. To record defects and ensure that they are rectified.
Be responsible for company issued equipment and undertake the appropriate inspections prior to use. To not abuse or misuse the equipment and to use it in accordance with the manufacturer's recommendations. To report defects to the appropriate supervisor/manager promptly and ensure that they are rectified. Ensure security of tools and equipment issued.
Ensure mobile devices are charged and maintained to enable effective lines of communication with colleagues, partners and customers via telephone and emails.
Wear appropriate personal protective equipment appropriate to the task being carried out, including company workwear, ensuring it is reasonably clean and presentable.
Ensure any paperwork including inspection sheets, compliance checks, work sheets, time sheets, vehicle sheets and the appropriate certification and warning notices are correctly completed and signed and returned or submitted promptly to the Property Services Supervisor / Scheduler or Manager as required.
Training Outcome:Potential employment upon successfully completing the apprenticeship.Employer Description:Ocean Housing is a Cornwall-based housing provider dedicated to delivering affordable homes and community support services. Ocean provides affordable housing across Cornwall, including rental homes, shared ownership, and homes for sale. It manages and maintains properties, ensuring tenants have access to repairs, support, and safe living conditions and supports communities through initiatives that tackle issues like damp and mould, anti-social behaviour, and tenant wellbeing. Ocean is deeply rooted in Cornwall and understands the unique housing challenges of the region and tailors its services accordingly. We are proactive in addressing issues like damp and mould, and committed to maintaining safe, energy-efficient homes. Ocean is an employer of choice and is a holder of the ‘Gold’ Investors in People Award.Working Hours :Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
