Applicants from non-legal administrative or secretarial backgrounds are welcome. However, law trainees without relevant practical experience will not be considered.
An exciting opportunity has arisen for a 2 X Legal Secretary / Legal Assistant to join Commercial Property or Wills and Probate Department at a well-established legal firm, providing a broad range of legal services in a friendly, client-focused environment.
As a Legal Secretary, you will provide secretarial support to the legal team, assisting with documents, client queries, and office administration. This role offers a salary range of £22,000 - £26,000 (negotiable for the right candidate) along with additional benefits.
This role offers full-time (35 hours) working option.
You will be responsible for:
? Typing from dictation and copy typing.
? Producing documents and reports.
? Handling client enquiries.
? Filing, scanning, and photocopying.
? Completing online and paper forms.
? Diary management.
? Assisting with legal document presentation.
What we are looking for:
? Previously worked as a Legal Secretary, Legal Administrative, Legal Clerk, Paralegal, Property Secretary, Family law secretary, Conveyancing Assistant, Conveyancing Secretary, Private client secretary, Medical Secretary, Private client assistant or in a similar role.
? Legal secretarial experience would be preferred.
? skilled in Microsoft Office.
? Ability to type accurately from dictation.
? Strong organisational skills and attention to detail.
? Professional telephone manner and positive attitude.
Shift:
? Monday - Friday: 9am - 5pm (1 hour unpaid lunch each day)
What's on offer:
? Competitive salary
? 22 days holiday plus bank holidays
? Company pension
? Employee discount
? Sick pay
? Employee assistance program
? Health & wellbeing programme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: W....Read more...
Key responsibilities:
Managing diaries, appointments and deadlines
Opening, maintaining and closing client files
Franking letters
Filing and archiving of documents
Audio typing letters and forms on a case management system
Preparing contract packs and supporting documents
Requesting and chasing property searches
Drafting standard letters and forms
Person specification:
Excellent communication and interpersonal skills
A positive attitude and willingness to learn
Good organisational skills and attention to detail
Basic IT skills (e.g. Microsoft Office)
Reliable, punctual, and professional manner
Alongside the role, you will complete the Business Administrator Level 3 Apprenticeship standard through Starting Off.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A well-established Law Firm. The company provide legal services in litigation, conveyancing, employment law, family law and wills and probate. They are one of Northamptonshire’s oldest Law Firms who have been established for over 200 years and commit to providing a high standard of service.
They are looking for a friendly individual to join their Residential Conveyancing team as an Apprentice Legal Secretary at their well-established practice to provide administrative and secretarial support to conveyancers handling residential property transactions.Working Hours :9am to 5pm Monday to Friday – 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Applicants from non-legal administrative or secretarial backgrounds are welcome. However, law trainees without relevant practical experience will not be considered.
An exciting opportunity has arisen for a 2 X Legal Secretary / Legal Assistant to join Commercial Property or Wills and Probate Department at a well-established legal firm, providing a broad range of legal services in a friendly, client-focused environment.
As a Legal Secretary, you will provide secretarial support to the legal team, assisting with documents, client queries, and office administration. This role offers a salary range of £22,000 - £26,000 (negotiable for the right candidate) along with additional benefits.
This role offers full-time (35 hours) working option.
You will be responsible for:
* Typing from dictation and copy typing.
* Producing documents and reports.
* Handling client enquiries.
* Filing, scanning, and photocopying.
* Completing online and paper forms.
* Diary management.
* Assisting with legal document presentation.
What we are looking for:
* Previously worked as a Legal Secretary, Legal Administrative, Legal Clerk, Paralegal, Property Secretary, Family law secretary, Conveyancing Assistant, Conveyancing Secretary, Private client secretary, Medical Secretary, Private client assistant or in a similar role.
* Legal secretarial experience would be preferred.
* skilled in Microsoft Office.
* Ability to type accurately from dictation.
* Strong organisational skills and attention to detail.
* Professional telephone manner and positive attitude.
Shift:
* Monday - Friday: 9am - 5pm (1 hour unpaid lunch each day)
What's on offer:
* Competitive salary
* 22 days holiday plus bank holidays
* Company pension
* Employee discount
* Sick pay
* Employee assistance program
* Health & wellbeing programme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Offering telephone support services to assist fee earners
Administration duties in setting up new files
Providing quotations to new clients
Filing
Assisting in post-exchange and completion administration services
Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in English and maths if required
Skills Coach sessions for coaching and preparation for EPA on a monthly basis, in the workplace and Teams
Training Outcome:Opportunity to stay with the firm, long-term in a permanent role, and the possibility of further training contract/apprenticeship with the firm to become a qualified conveyancer.Employer Description:Harrisons Solicitors is a well-established, local two-partner law firm with three offices in the area. Since our founding in 2003, we have specialised in residential conveyancing, helping thousands of clients navigate the process of buying and selling homes with expert guidance and dedicated service.Working Hours :Monday to Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Initiative,Interpersonal Skills....Read more...
Handling incoming and outgoing post, ensuring documents are distributed promptly
Filing paperwork accurately, both electronically and in hard copy
Scanning and uploading documents to the firm’s systems
Answering telephone calls in a professional manner and directing enquiries where needed
Updating client records and maintaining accurate information on the system
Carrying out general data entry tasks with a high level of attention to detail
Training:Business Administrator Level 3.Training Outcome:Potential progression within the business and onto further apprenticeships. Employer Description:Gilroy Steel Solicitors are legal experts in Matrimonial & Family Law, Later Life Lending and both Residential & Commercial Conveyancing. Based in Northampton, Brackley and Buckingham, we are your local experts with nationwide coverage across the whole of the UK.Working Hours :Monday - Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
In brief, daily duties comprise of:
Prepping and creating property particulars, emailing brochures to client’s and dealing with queries
Keeping on top of our marketing inbox, forwarding emails over to the relevant teams and ensuing tasks are completed within a reasonable timeframe
Answer incoming calls; handling customer queries professionally and communicating with our branches to effectively relay messages
Conducting client due diligence checks
Liaising with photographers and contractors to arrange property visits
Training:
Training will take place at Shrewsbury College, London Road Campus for day release, one day per week, with the remaining working week at DB Roberts Head Office
Training Outcome:
Career progression is dependant on the applicant and performance
Employer Description:D B Roberts Estate Agents is a large independent company offering a high level of experience and professionalism combined with unrivalled coverage of Shropshire, Staffordshire and the West Midlands. We offer a vast array of services, from sales and lettings to new homes, mortgages and conveyancing.Working Hours :Monday - Friday, 4 days in the office 9.00am - 5.00pm plus one college day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are looking for an energetic, confident, hardworking, and positive office administrator/clerk within our busy high street law firm. The candidate must be willing to travel to and work from our Watford and Barnet offices.
The work will include:
Making and receiving telephone calls
Preparing precise attendance notes
Filing
Locating and retrieving files
Document management
Photocopying
Stationary orders
Making tea and coffee
Opening and allocating post
Posting letters
Sending emails
Updating social media i.e., LinkedIn and Facebook
Greeting clients and taking copies of their documents
Progressive candidates will have the opportunity to work on client files under the supervision of a Partner within the firm.
Training Outcome:
There is a wide variety of career prospects and training programmes available for the right candidate from office manager, conveyancing assistant to qualifying as a solicitor via the Solicitors Qualification Exam (SQE)
Employer Description:
High Street Law firm/solicitors’ office
Working Hours :Monday to Friday between 9.00am - 5.30pm, with 1 hour lunch.
Ideally the candidate will be willing to travel between officesSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Working closely with senior staff and using our case management system, you will assist fee earners with residential sales, purchases, remortgages, transfers of equity, and post-completion matters.
Key Responsibilities:
Assisting with client onboarding and conveyancing quotations
Carrying out AML and compliance checks
Preparing and issuing contract packs
Managing enquiries and correspondence
Updating clients, estate agents, and third parties throughout transactions
Supporting post-completion processes
Liaising with the accounts team to assist with financial processing
Maintaining accurate records on the case management system
Training:
Off the job training will take place one day a week at Oldham College
Training Outcome:
Full time employment for the right candidate
Employer Description:We've been serving Oldham and Greater Manchester since 1982. That's over 40 years helping local people through difficult legal situations, from house purchases to serious injury claims to complex family disputes.
We're now one of the largest law firms in the area, with 8 partners, 65 staff, and 6 offices across Oldham, Ashton, Radcliffe, Stalybridge, Worsley and Newton Heath.
We're Oldham's largest Legal Aid provider. Working Hours :Monday to Friday
8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Generating conveyancing quotations and answering client queries via email and/or telephone
Follow-up calls and emails to clients
Client onboarding and liaising with the Property Admin Team in arranging for new matters to be opened
Support our property admin team in quieter times
Phone calls to prospective and current clients and agents/brokers
Taking onboarding payments over the phone (over the phone via Worldpay)
Deliver excellent customer service to build/maintain client and agent relationships
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:
Potential full-time role upon successful completion of the apprenticeship
Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday- Friday, 9.00am- 5.30pm, with 1-hour for lunch.Skills: Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Confident telephone manner,Desire for sales/marketing....Read more...
Undertake certain elements of fee earning work under supervision. In particular:
File creation including generation of suitable client care correspondence
Inputting information from client information questionnaires, inputting contract documents. Requesting additional information from clients/solicitors if applicable
Undertake electronic ID checks on client documentation
Attending on clients both in person and over the phone to take instructions and go through initial documents with clients
Deal wherever possible with routine client enquiries, solicitor and estate agent enquiries and communications
Provide quotes for potential new clients
General day to day office tasks such as photocopying, processing post, answering telephone calls
Company Benefits:
22 days annual leave, exclusive of bank holidays and the entire Christmas period (23-Dec to 1st working day of Jan)
A holiday bonus of 1 day every day for every year worked at the firm (to a max of 3)
Purchase up to 5 days annual leave per year (subject to T&Cs)
Paid healthcare with WPA
Free parking
Company pension with Royal London
Training:
Business Administrator Level 3 apprenticeship standard with Legal Pathways
Training Outcome:
Candidates who wish to pursue a career in law will be considered for the Paralegal Apprenticeship upon successful completion of the Legal Administrator apprenticeship
Employer Description:JBGass Solicitors has been in operation since 1914, a testament to their longevity and ability to adapt to cultural and economic changes. JBGass Solicitors are run as a modern business with the aim of providing exceptional service. Their Conveyancing Lawyers and Probate Solicitors are specialists in their field, and believe that a personal and honest approach is essential.Working Hours :Monday - Friday from 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Scanning, copying and tasks set by all concerned.
Day to day use of the in-house management system and accounting platform.
Assisting our onboarding team with solicitor regulatory obligations.
Asked to work alongside various solicitor teams daily.
Full training provided in all sections.
Training:Weekly attendance at Kendal College - Westmorland Campus.Training Outcome:We are committed to staff development which could result in progression to a higher apprenticeship in business administration or other area such as solicitor apprenticeship.Employer Description:Established in Ulverston in 2005, we have since expanded our operations to include a broad range of legal services for individuals and businesses alike, whilst opening four new offices to extend our services across the region. We have five offices in the South Lakes and North Lancashire – Ulverston, our head office, Windermere, Grange-over-Sands, Barrow-in-Furness and Lancaster.
We have a broad base of regional and national clients who value our advice. Areas of expertise include business and commercial, commercial property (including landlord and tenant), employment, wills and inheritance tax planning, powers of attorney, trusts, divorce, family matters, dispute resolution (including mediation) and residential conveyancing.
We aim to offer practical solutions to legal issues, and provide a client focused, value-for-money service. In October 2024, Progression Solicitors proudly became an Employee-Owned Law Firm. This means all our eligible employees are now able to share in our company’s profits and contribute as owners to our shared success. Employee ownership not only empowers our team but also helps us attract the top talent and reinforce our people first culture. Research shows that employee owned companies are stronger performing with employees who are more engaged and committed. This is because we are proud to be a team of owners, not just employees.
Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Polite....Read more...
Housebuyers4u is looking for a highly organised Property Administrator & Customer Service Coordinator to support customers, solicitors, suppliers and internal teams through the property process.
This is a varied role combining property administration, customer service, solicitor liaison, AML support, document chasing, photography and floorplan coordination, keybox arrangements, insurance administration and completion preparation.
You will be an important link between the customer, the sales team, managers, solicitors and third-party suppliers. Your role will be to keep communication clear, make sure important tasks are completed on time, flag issues early and help property cases move forward smoothly.
This role would suit someone who is organised, calm, accurate, customer-focused and comfortable managing multiple tasks at once.
About the Role
As Property Administrator & Customer Service Coordinator, you will support customers from the point they agree to proceed, helping them understand next steps, complete paperwork and stay informed throughout the process.
You will arrange key parts of the customer and property journey, including solicitor introductions, AML checks, photography and floorplans, keybox fitting, document chasing, courier arrangements, meter readings and completion preparation.
You will also help protect the wider team's time by handling routine queries, chasing outstanding items and escalating only the issues that require manager input.
This is a role where attention to detail, follow-up discipline and customer care are essential.
Key Responsibilities
Customer Onboarding and Communication
Contact customers once they have agreed to proceed and explain the next steps clearly.
Make customer service calls to keep sellers informed and reassured.
Carry out a day-three touchpoint to check whether the customer has received paperwork and understands what is required.
Help customers complete forms where they have questions or need guidance.
Check whether customers need help with practical moving-related queries, such as removals signposting.
Keep customers updated throughout the process.
Act as a professional first point of contact for routine customer queries.
Escalate sensitive, urgent or deal-impacting matters to the appropriate manager.
Solicitor Introductions and Conveyancing Support
Introduce customers to the relevant solicitor once a case is ready to progress.
Ensure solicitor details, customer details and property information are accurately recorded.
Chase customers and solicitors for required paperwork.
Support conveyancing-related administration to help keep cases moving.
Coordinate final document signing where required, including TR1 forms, contracts, instruction agreements and witness requirements.
Arrange couriers or approved local contacts for signature and witness requirements where needed.
Keep clear records of solicitor communication, outstanding actions and next steps.
Property Documentation and Compliance Checks
Download OC1 / title documents where required.
Request, save and record key property documents.
For tenanted properties, chase important documents such as:
AST / tenancy agreement.
Gas Safety Certificate.
EICR.
Deposit protection information.
Any other relevant tenancy documents.
Flag risks to a manager, including missing deposit protection, unclear tenancy status, expired certificates or unusual property issues.
Identify missing information early so that avoidable delays are reduced.
AML and Identity Checks
Support customer onboarding through agreed AML and identity verification processes.
Carry out AML checks where required.
Use the correct level of check depending on the stage and value of the case.
Record AML results accurately.
Escalate failed, unclear or higher-risk AML results to the relevant manager.
Handle customer information confidentially and professionally.
Photography, Floorplans and Brochure Support
Book photography and floorplan appointments with customers and suppliers.
Confirm appointment details and update internal systems.
Chase suppliers for completed photos, floorplans and related information.
Support the creation of property brochures and property packs using agreed templates.
Ensure property information is accurate, clear and consistent before it is passed to the relevant team.
Help gather information required for marketing, sale progression or onward sale.
Keybox, Access and Completion Preparation
Arrange keybox fitting where required.
Confirm access arrangements with customers, agents, suppliers or internal contacts.
Coordinate key collection, access instructions and property handover steps.
Request meter readings and supporting photographs from customers or representatives.
Record meter readings clearly and pass them to the correct team.
Support completion-day administration and make sure key information is available when needed.
Internal Coordination and Case Management
Act as a filter between customers, sales consultants, managers and the wider deal process.
Triage routine customer queries and escalate only the matters that require decisionmaking.
Keep CRM records, trackers and case notes accurate and up to date.
Monitor outstanding tasks and chase proactively.
Support sales consultants and managers with administrative tasks that help cases progress.
Ensure handovers between sales, admin, legal, operations and post-completion teams are clear and complete.
Supplier and Third-Party Coordination
Liaise with photographers, floorplan providers, couriers, solicitors, estate agents, keybox providers and local contacts.
Arrange couriers for final documents where required.
Coordinate with approved contacts in different regions where documents need to be signed or witnessed.
Maintain professional communication with third parties.
Follow up until tasks are completed and properly recorded.
What Success Looks Like
You will be successful in this role if:
Customers feel informed, reassured and properly supported.
Paperwork is received, chased and completed on time.
Solicitor introductions are handled quickly and accurately.
Photography, floorplans, keyboxes and couriers are arranged without unnecessary delays.
AML checks are completed and recorded correctly.
Tenanted property documents are chased and risk flags are escalated early.
CRM notes, trackers and case records are accurate and up to date.
Managers are protected from routine admin and only pulled into issues that require their input.
Cases move forward smoothly because details are control
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Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely within the Property Team to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greetings, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate administrator
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the receptionist each day
Undertake any relevant and specific training as required in support of the achievement of the role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Work in accordance with all internal policies and procedures
Adhere to all health and safety policies and procedures and use all equiptment in a safe and appropriate manner
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:
This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period
You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge or Telford, followed by monthly assessor visits to you in your company
Training Outcome:
Upon successful completion of the apprenticeship, there may be a full-time position available
Beyond that, progression is dependent upon business needs, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday- Friday, 8.45am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Willingness to learn....Read more...
