Data entry - Inputting client details when we receive details and all contact notes being stored on a secure system.
Keeping in line with GDPR.
Answering calls - Taking bookings and advising clients and their legal reps.
Inputting confidential notes. Supporting staff with inputting notes and storing them.
Organising diary/taking bookings on the online calendar and conrming with clients.
Sending emails, printing and photocopying items.
Typing letters, reports and other business documents.
Participating in meetings and taking meeting minutes.
Any other duties required from your manager.
Training:This will be at home, the workplace or at Twickenham Training Centre.
This will be 6 hours per week.Training Outcome:Administrator, Receptionist or Admin Officer.Employer Description:Child Contact Centre in Bromley working for the director.Working Hours :Monday - Saturday with one day off midweek. Working hours are between 9:30am - 5pm.Skills: Communication skills,IT skills....Read more...
Data entry - Inputting client details when we receive details and ensuring all contact notes are being stored on a secure system.
Keeping in line with GDPR.
Answering calls - Taking bookings and advising clients and their legal reps.
Inputting confidential notes. Supporting staff with inputting notes and storing them.
Organising diary/taking bookings on the online calendar and confirming with clients.
Sending emails, print and photocopy items.
Typing letters, reports and other business documents.
Participating in meetings and taking meeting minutes.
Any other duties required from your manager.
Training:Training will take place at home, at the workplace or at our Training Centre in Twickenham.
This will be 6 hours per week.Training Outcome:Admin assistant, full-time administrator, receptionist or admin officer.Employer Description:Child Contact Centre in Bromley.Working Hours :Monday - Saturday with one day off midweek. Working hours between 9:30am - 5pm.Skills: Communication skills,IT skills....Read more...
Lead Construction Manager position for a prestigious commercial development in Oxford's city centre. As the primary on-site authority, you'll oversee all aspects of this time-critical project from mobilisation through to completion. Location: Oxford City Centre (March - October 2024) Project Planning and Coordination:Monitoring programmes, including timelines, milestones, and resource allocationCoordinate with architects, engineers, and the client team to ensure project requirements are metEnsure project delivery within the critical March-October timelineDirect day to day site operations and contractor coordinationCommercial Management:Working closely with the project quantity surveyorBeing aware of commercial constraints throughout the project lifecycle, but not letting it compromise quality and safetyOversee cost control and value engineering initiativesManage project variations and change ordersTeam Leadership and Management:Lead and motivate the team including supply chainChair meetings as necessary, ensuring concise minutes are recordedProvide clear direction and guidance to team members to ensure project objectives are metFoster a collaborative and positive work environment conducive to productivity and safetyChampion the company ethos on best use of tech products availableAct as the primary point of contact for all site-related matters Quality Control and Compliance:Familiarity with design management principles and tools for coordinating the design process, collaborating with architects and engineers, and ensuring design intent is achievedImplement and enforce quality control measures to ensure work meets regulatory standards and client expectationsConduct regular inspections and audits to identify and address any quality issues promptlyWorking with our HSE Manager to ensure compliance with health and safety regulations and company policies at all timesEnsure a relentless focus on Zero HarmMaintain compliance with city centre construction regulationsRisk Management:Identify potential risks and develop mitigation strategies to minimize project disruptionsProactively address any issues that may arise during the construction processMaintain comprehensive documentation of project activities and decisionsManage site logistics within busy city centre environmentReportingAid with upstream reports. Leading on certain projects, aiding on others. To be agreed with line managerEnsure that the internal team are aware of site progress, issues/requirementsProvide regular updates on project milestones and key deliverables....Read more...
COREcrutiment is working with an amazing restaurant group who have multiple sites across the UK! They are looking for a vibrant, switched-on General Manager to take the reins at their buzzing restaurant in the centre of Edinburgh. This is a spot where energy meets authenticity - funky music, warm lighting, staff with real personality, fresh, flavour-packed dishes!About you! We're looking for someone who truly gets it - someone who knows the ins and outs of leading a team in a busy, high-energy venue and cares deeply about creating incredible guest experiences.What we’re looking for:
2+ years of General Manager experience (restaurant or bar background ideal)Passion for great food and genuine hospitalitySolid understanding of financial P&Ls and supplier relationshipsExperience with key hospitality systems (OpenTable, Zonal, Harri, etc.)Someone who leads from the front and brings the team together
If you are keen to discuss the details further, please contact Kate Jordon – 0207 79 02666....Read more...
QSHE Training Manager
Birmingham (UK-Wide Travel)
£55,000 - £70,000 + Travel Allowance + Bonus + Private Medical + Pension + Holidays + Career Development + Immediate Start
Join one of the industry’s most respected technical construction firms as a QSHE Training Manager, delivering safety, quality, health and environmental excellence across some of the most exciting industrial projects in the UK and Europe. Join a company that invests in quality, starting with its people. This is more than a training role – it's an opportunity to make a meaningful impact on project safety and professional growth across an international organisation.
This is a fantastic opportunity for a passionate and experienced training professional to step into a high-impact, strategic role with a global leader in data centres, manufacturing and pharmaceutical construction. If you have a background in delivering QSHE training within the construction sector – this is your chance to shape a world-class training culture across an international business. This role is based from Birmingham, but you’ll be expected to travel to projects and training venues across the UK, with some overseas travel required. You'll play a key part in embedding a culture of continuous improvement and safety excellence – working closely with EHS leadership, operational teams, and external accrediting bodies.
As a QHSE Training Manager, You Will Be:
Designing and delivering engaging QSHE training solutions
Leading the strategic planning of training calendars, needs assessments, budgets, and CITB grant claims.
Managing relationships with awarding bodies and training providers, ensuring high-quality, accredited content.
Overseeing implementation and logistics of training across multiple projects, ensuring minimal disruption to operations.
As A QHSE Training Manager, You Will Have:
NEBOSH General or Construction Certificate
Level 3 Award in Education & Training (or equivalent)
Member of IOSH
Experience delivering training in a QSHE construction environment
Interested? Contact Dea on 07458163032 or apply today.
Keywords: QSHE Training Manager, Health and Safety Trainer, EHS, Safety, Construction Trainer, SHEQ, UK, Birmingham, Manchester, London, Leeds, Nottingham, Liverpool, Bristol, Quality, ISO 9001, NEBOSH, IOSH, CIPD, Training & Development, CITB, Data Centre, Pharma, tier one construction, main contractor....Read more...
Business Support:
Provide administrative support to Council officers, as and when required.
Open and stamp post, and frank and record outgoing post.
Compose standard letters/emails.
To assist with the filing and archiving of Council documents, as directed by senior officers, including handling the deletion of data in line with GDPR.
Order stationery and monitor stock levels.
Prepare cash floats, and process and input cash sheets.
Receive payments for hire of facilities and any other payments made at the office.
Assist with basic finance functions, such as the reconciliation of income
Monitor levels of forms and information leaflets, printing further copies as required.
Coordinate arrangements for and supervise work experience students and volunteers in the Council officers, completing all required documentation and reports.
Reception Desk / Customer Contact:
Cover the council office reception desk and telephone lines during opening hours (9am - 12pm / 1pm - 4.30pm (Mon-Thu) & 4pm (Fri)), being the first point of contact for visitors or telephone callers to the Council.
Manage the council’s Admin inbox, responding to enquiries / forwarding emails to relevant officers as necessary.
Coordinate requests for memorial plaques / benches / trees, working with the Amenities Manager to fulfil these.
Meet with prospective hirers to discuss requirements and give tours of Council premises, where required.
Communications & Marketing:
Assist with the running of the council’s social media accounts, including designing and scheduling posts.
Monitor and collate a record of press coverage relating to the council
Assist with the design and production of marketing materials, including posters and signage
Support the publication of press releases and news items on the Council’s website
Provide support for the organising of the council’s public events
Maintain the council’s noticeboards
Assist the Communications & Events Manager in any other way they deem required to support the council’s marketing and communications functions
Other Information:
Carry out all duties whilst ensuring the Health and Safety of resources within the post holder’s responsibility, ensuring that personal responsibilities of Health and Safety, as laid down in the Health and Safety at Work Act, are followed.
Maintain the highest levels of discretion and confidentiality.
Maintain the standards of service set by the Council.
Commit to Woodley Town Council’s inclusivity policy and values, treating colleagues and customers with dignity and respect.
Training:You will attend 1x face to face lesson at Chiltern Training, once a month. The rest of your time will be spent working in your placement gaining hands on experience in the sector.
(5th Floor, One Valpy, 20 Valpy Street, Reading RG1 1AR).Training Outcome:
Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from business support officer to supervisor or office manager.
You could also move into other departments, like IT, payroll, or accounting.
With further training, you could specialise in an area like legal, financial, or medical administration, become a personal assistant or executive officer.
Employer Description:As the town has grown so have the services provided by the Town Council. The Town Council is responsible for a number of parks and open spaces, play areas, allotments, community halls, street lighting and bus shelters, planning consultation, The Oakwood Centre, including the Alan Cornish Theatre, and Woodford Park Leisure Centre. The Council also gives grants to local community organisations and individuals and represents residents on wider issues.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Interpersonal skills,Tact,Competent Microsoft user....Read more...
Duties will include:
Scanning of clinical correspondence to slowly progress into coding of letters
Ad-hoc tasks given by the practice manager/ GP partners
Reception cover if required
Dealing with patient queries via phone or email
Contacting patients via telephone, email or text using the appropriate system
Generating blood forms for disease recall and monitoring
Performing monthly recalls for yearly targets
Generating referrals for patients
Supporting the secretary to follow up referrals and scan requests
Preparing notes for summarising
Registration of new patients
Company Benefits:
Free on-site parking
Free Flu jabs
Training:Business Administrator (Level 3) Apprenticeship Standard with AMSPARTraining Outcome:Possible progression to become Senior AdministratorEmployer Description:West Timperley Medical Centre is based just of Washway Road, near Altrincham. We are a well established, patient centred practice with a growing patient list size of just over 9000 patients. We are conveniently located in a large purpose-built building with our own on-site parking. We are a multi-disciplinary team of 5 GP Partners, 3 Nurse Practitioners, 2 Practice Nurses a Health Care Assistant well supported by an experienced Reception and Administration team. We also have Pharmacists, First Contact Physiotherapists and Social Prescribing Link Workers who work within our local Network. We are proud of our team and understand the need for good work-life balance which allows staff to thrive in a busy but supportive environment.Working Hours :Monday to Friday from 8:00am to 3:30pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
To supervise and run lunchtime play activities
Running afternoon interventions and supporting pupils in the classroom, including SEND pupils
To supervise the day-to-day running of the after school club whilst adhering to policies and procedures
To ensure the wellbeing and safeguarding of all the children and staff
Liaise with the School’s Senior Leadership Team (SLT)
Meet regularly with the Wrap Around Care Manager to discuss planning and report on progress of the provision
To supervise and set clear expectations for all staff working in the after school club
Liaise with outside agencies where appropriate
To attend training as agreed with the Wrap Around Care Manager to support your development
To keep attendance records of children using the extended provision, with all children signed in by staff and signed out by the parent/carer or named adult previously provided
To comply with the Schools Health and Safety guidelines, equal opportunities policy and the school’s values
To order necessary consumable items in line with the School’s procedures
To provide children with the supplied drinks, snacks and food taking into account food hygiene procedures and ensuring that note is taken of children’s food allergies /dietary requirements
To report immediately any child protection issues to the SchoolsSafeguarding Lead, completing the appropriate forms
To take responsibility for the care of the children at the end of the session
Make every effort to contact the parent/carer of any child who has not been collected at the end of the session. Inform the SLT if a child is not collected and no message has been received after an agreed time
Support the Christian ethos of the School
Training:Playworker Level 2 Apprenticeship Standard:
This will take place at home, the workplace or Twickenham Training Centre
This will be 6 hours per week
Training Outcome:
Playworker, teaching assistant or early years educator
Employer Description:St. Andrew’s & St. Mark’s is a popular, happy and successful school and we are
looking to appoint an apprentice Playworker, for our thriving After School Club.Working Hours :Monday - Friday, 12.00pm - 6.00pmSkills: Communication skills....Read more...
Work with the team to provide a safe, caring and stimulating environment for all children in our care
To assist in providing a range of stimulating and exciting activities for the children which encourage independence, motivation and an eagerness to learn through play
To work as part of the team to ensure that the Early Years Foundation Stage is followed at all times
To support the care needs of children such as nappy changing and feeding
To work as part of a team to ensure that our setting is clean, tidy and inviting. As a pack away setting this includes some manual handling to ensure the hall is put away at the end of each day
As an Early Years apprentice, you will have regular contact with your nursery mentor
You must engage with and follow any targets set in order to ensure progression
Training:
Working towards completing Level 3 Early Years Educator Apprenticeship Standard
Work based learning with regular planned sessions with your Assessor
Training Outcome:
There will be opportunities for progression and a permanent position subject to performance
Employer Description:We are a newly registered day nursery in Potters Bar, recently expanding from an Outstanding childminding setting of 5 years. We work across two main rooms but regularly practice ‘family grouping’ ratios and work together as a whole setting. We have space for a maximum of 30 children.
We are based in a scout hut near the Furzefield Leisure Centre and surround by play areas, a large field and woodland area. As we previously spent a lot of time out and about as childminders, we do try to access these local areas as much as possible. We share the space with the scout group but have sole use of the premises between 7am and 5pm Monday-Friday.
We are a pack away setting, the manager opens and sets up the setting for 7am opening and we work as a team to put all furniture, resources, and equipment away by 5pm each day. We also have access to two gardens, one of which is solely used by us and does not need to be packed away.
Our approach to early learning is child led, open ended and making use of natural/found/real life resources as much as possible. We have moved away from extensive, unnecessary paperwork and focus on our relationships with parents and open communication to support children’s development. We are a very friendly team and both the manager/owner and deputy manager started their careers as apprentices with the manager also completing a level 5 with Hertford Regional College so we are really keen to support new learners and help them progress to their full potential.Working Hours :Monday - Friday, 7.00am - 5.00pm with Wednesday - Day off.
Day off would via a rota on a weekly basis. Set days off may be considered.Skills: Communication skills,Organisation skills,Customer care skills,Creative,Initiative,Patience,Manual Handling,Caring,Approachable,Health & Safety conscious,Willing to learn....Read more...
Responsible to: Production Manager / Supervisor / Department Coordinator
Internal Contacts: Contact with Production Managers and all personnel throughout the company
Job purpose: To disassemble and rebuild Stage, Blank and Progressive press tools and to service these tools using surface grinders and general tool room machines
Main Duties:
Disassemble stage, blank and progressive press tools
Operating surface grinder and general tool room machines
An appreciation of all aspects of tool room machining and specialising in any one area
To operate to an acceptable level and consistently demonstrate improvements
Organise your workload effectively
Understanding engineering drawings for producing and inspecting tooling
To attain an acceptable standard of work and quality within a reasonable timescale
Work in accordance with current health and safety regulations
Training:Working towards a Level 3 Engineering Technician Apprenticeship Standard qualification:
You will study and be mentored in the workplace and at Appris, Bradford to become a fully-skilled Engineering Technician.
See programme content below:
Year One - 1 day per week, academic term time at Appris Engineering Training Centre (Sept 2024): Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence Units - Mechanical Engineering)
Year Two & Three - 1 day per week, academic term time at Appris Engineering Training Centre: Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge Units - Mechanical Engineering)
Year One to Four - Work-Based Learning at Cirteq (Training, Support, Mentoring & Assessment): Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Toolmaker and Die Maintenance Engineering
You will also be supported in preparation for your End Point Assessment (EPA) with an independent external organisation.Training Outcome:Further training and job specific development is also a possibility.Incremental salary rises will be dependent on performance and outcomes.Employer Description:Cirteq, part of Titgemeyer Group, a leading international fastening technology and transport technology company with over 850 employees at 16 individual sites.
Cirteq’s roots go back over 75 years in the manufacture of circlips and retaining rings.
Through this inheritance we continue to play a significant role in the circlip / retaining ring marketplace constantly developing innovative products, manufacturing processes and delivery systems in close collaboration with the world’s leading manufacturers and automotive companies.
The Cirteq business philosophy is based firmly on putting customers first, adopting an approach that motivates every aspect of the business in one single direction – customer satisfaction.
With a vast knowledge built up over the years and working with a wide range of custom applications, the Cirteq brand is recognized throughout the World as one of the leaders in the manufacture of all types of circlips, retaining rings, snap-rings and custom designs. A reference point in the Industry, we can proudly boast a comprehensive range of products, producing rings from 1.2 mm to 1000 mm in diameter and offer a one-stop shop for all our Customers.Working Hours :Monday- Thursday 7:30am-4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Passion for engineering....Read more...
Trading (Stock) Commercial Partnerships Manager
Salary: £42,120 per annum
Contract Type: Permanent – Full-Time
Hours: 36 hours per week, Mon – Fri standard week, some provision for out of hours events or occasional weekend work
Location: Mobile across South East London, with a negotiable base location
Do you have an interest in supporting a successful retail operation through your skills in developing commercial relationships, strategic engagements, and generating stock donations?
A respected charity operating across South East London is looking to appoint a Commercial Partnerships Manager to support the growth and development of its Trading division. This is an exciting opportunity for someone who is strategic, commercially minded, and thrives on building strong external relationships that generate real value.
The Trading operation includes a network of charity retail shops, an ecommerce arm, and logistics services – all of which are vital to the charity’s income and community presence. This role is key to securing stock donations and other commercial benefits through innovative and sustainable partnerships.
The primary job of the Commercial Partnerships Manager is to develop relationships with external commercial partners with the objective of driving stock into Trading for resale, or developing some other substantial benefit. The role covers the full end-to-end process, from researching potential partners, to developing the best possible, bespoke strategic approach, to actively engaging with potential partners, while maintaining a database of information and outcomes, to meetings and engagements, maintaining positive relations, and continually and expertly asking for stock or other identified benefits.
Key Responsibilities:
Develop and maintain commercial partnerships that deliver stock, services, or other substantial benefit to the trading function
Identify and engage with potential partners, building a strong pipeline of opportunities
Act as the central point of contact for all commercial partnership activity
Work collaboratively across internal departments including retail, fundraising, and marketing
Attend events and networking opportunities to raise awareness and generate leads
Provide clear reporting and insight into partnership activity and outcomes
Person Profile:
Experience in B2B relationship development, commercial partnerships, or business development
Confident communicating with senior stakeholders and decision-makers
Comfortable working towards targets with a results-driven mindset
Knowledge of the charity retail trading environment is advantageous
Strong organisational and interpersonal skills
Flexibility to travel across a South East London patch and attend occasional out-of-hours events
This is a permanent full-time position offering a salary of £42,120 and the opportunity to play a key role in a values-driven organisation that makes a meaningful impact in local communities.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£26,000 - £27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Full TimeMonday-Friday, 8AM-5PMMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV tocommercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Job Description:.
Are you an experienced administrative professional looking for your next challenge?
Our client, a global asset manager in London’s city centre, is recruiting for an Administrative Business Lead on an initial 9 month contract. This role supports the Head of International Government Affairs & Public Policy and the wider team.
This is a full-time position which requires you to be in the office 4 days per week.
Skills/Experience:
Proven experience in a corporate administrative or business support role, ideally within corporate affairs or financial services.
Proven ability to work confidently with senior leaders in a fast-paced environment.
Exceptional communication and interpersonal skills, with a high level of emotional intelligence and discretion.
Strong organisational skills with the ability to think ahead and anticipate needs.
Proficiency in Concur, Microsoft Office suite, and comfort with learning new systems and technologies.
Core Responsibilities:
Act as a strategic partner in managing the Head’s calendar, priorities, and meeting preparation, with a strong sense of discretion and confidentiality.
Coordinate complex international travel arrangements using Concur, ensuring seamless logistics and preparation of relevant materials.
Lead on administrative tasks including calendar management, visitor reception, and coordination of internal and external meetings across global time zones.
Collaborate with the executive business manager and COO team on internal meetings, events, and strategy sessions.
Demonstrate agility in adjusting schedules, solving problems, and re-prioritising tasks as business needs evolve.
Produce high-quality presentations and reports using Microsoft Word, Excel, PowerPoint, and Adobe.
Manage expenses and compliance processes including Gifts & Entertainment and expense reporting using Concur.
Foster productive working relationships with stakeholders across the organisation, acting as a trusted point of contact.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16101
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Key Accountability & Responsibilities
To work as part of a team delivering a first-class, professional customer service, ensuring that, where possible, customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request, including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with the Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the
Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor in giving repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Level 3 Business Administrator Apprenticeship.
This apprenticeship is delivered through work-based learning, which means that all training is done at the workplace, eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The team in Gloucester are a close-knit team that take pride in their ability to deliver a first-class service to our customers. Here at PIB we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.
Our office is based in the centre of Gloucester overlooking the historic quays and is accessible by car or bus. For those looking to travel by car, we have car parking.
This role will be in our Customer Service team and alongside your Apprenticeship will on a daily basis talk to our customers on the phone, by email, and through Live Chat, making sure they always have a great experience with us. You will also be studying towards a Business Administration Apprentice.
Duties:
Talk to customers on the phone, by email, and through Live Chat to help them buy, keep, or change their insurance policies
Give customers clear and honest information about our products so they can choose what’s best for them
Work towards goals set by your manager, such as how many sales you make or how happy customers are with your help
Make sure every customer has a good experience when they contact us
Always treat customers with respect and fairness
Keep learning new things and complete any required training for your job
Help create a positive and friendly atmosphere in your team.
Learn about our products and systems by taking part in regular training
Follow all company rules and laws and tell your manager if you notice anything wrong
Be able to work well on your own and with your team
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full-time role on completion
Employer Description:Where Ambition Meets Opportunity! PIB Group is a dynamic and fast-growing insurance company. Our Apprenticeship scheme offering ambitious individuals the chance to kick start careers. We’re all about big ideas, bold moves, and building something amazing together.
As part of PIB Group, you’ll join a supportive and innovative environment where learning and development are at the heart of everything we do. Our Early in Careers Apprentice scheme is designed to provide hands-on experience, industry-recognised qualifications, and mentorship from experienced professionals in your chosen area. You’ll gain valuable insights into the insurance industry and the different supporting departments such as Data, ESG, Finance, HR/People…… the list goes on! As a PIB Apprentice you will develop essential skills, and be part of a team that values collaboration, creativity, and excellence.
Here at PIB, your ideas matter, your expertise is celebrated, and you’ll have the freedom to push boundaries and make a real impact. Since our journey began in 2015. We’re creating a home for Europe’s top insurance innovators, where ambition, innovation, and teamwork come together to shape the future of the industry, why not become part of our future and apply for one of our exciting Apprenticeships!
As well as our competitive salary a PIB Apprenticeship also offers a completion bonus, wardrobe allowance and many other exciting benefits! Why not look at our Apprenticeship website to see them all in more detail.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Effective personal planning,Accuracy,Microsoft Office Suite,An appetite to learn,An inquisitive nature,Willingness to ask questions....Read more...
We are currently looking for an enthusiastic National Account Assistant to join our sales team. This is an exciting opportunity for somebody who is new to sales, and looking for a role where they will grow with the position, allowing you to make the role your own.
Working as part of the Sales – Trade Team, you will support Senior National Account Managers (“SNAM”) for both our Garden Centre and Builders Merchants customers. The primary function of the National Account Assistant role is to support the daily management and growth of business within our existing customer base. The post holder will support an existing SNAM looking after one of our largest builder’s merchant groups.
Roles and responsibilities:
Daily tasks in support of the SNAM as well as the wider team
Dealing with all day-to-day enquiries from customer base, escalating to the SNAM as required/appropriate
Proactively seeking to grow existing business through targeted sales activity
Working closely with the Marketing function to ensure all products are listed online correctly in line with customer requirements, with appropriate imagery and content
Maintenance of price books to ensure up to date pricing strategy is adhered to, and invoice queries are minimised
Working with the Customer Services function to ensure queries and complaints are appropriately followed up and a satisfactory resolution is reached
Maintain regular contact, as appropriate with customer via face meetings, telephone, and email
Analyse relevant data and proactively engaging with customers both by telephone, video conferencing and face to face
Participate in internal sales meeting
Support the wider team at annual shows
Skills, abilities, and behaviours:
Proactive and determined individual who thrives on working at pace, with an appetite to over achieve targets
Keen attention to detail and a high level of accuracy in all areas
Full working knowledge of Microsoft office software, with a particular focus on Excel, Word, and PowerPoint
Previous Sales and/or Marketing experience desirable but not essential
Skilled at planning and organising workload to ensure prompt and effective completion of tasks
Good negotiation and influencing skills
An excellent communicator, both written and verbal
Maintain and observe a high degree of professionalism, always ensuring confidentiality
Willingness to travel to meet customers, driving license is essential
Training:You will work towards a Level 4 Sales Executive Apprenticeship Standard:
Off the job training (20% of your working week) will be delivered remotely with a dedicated development coach (tutuor). 80% work based (on the job) learning
Training Outcome:
Those that successfully complete the Sales Executive Level 4 qualification will be able to advance within the team, to Executive or Manager level
Provided they exhibit the required skills and attitude for promotion
Employer Description:At Forest, we know a fair bit about fences; And sheds for that matter. In fact, we have been the UK’s leading and most trusted manufacturer and distributor of quality wooden garden products for over 50 years. Today, you will find our range of garden buildings, fencing, decking and decorative structures for sale across many sites online and in over 3,000 retail stores.
From the forest to the doorstep – we are a vertically integrated business
We are proud to be a British company using sustainable, British timber. Most of the timber we use is grown and felled from managed UK forests across Scotland. After felling, the timber is cut and processed in our nearby sawmill and taken to our manufacturing operation in rural Worcestershire.Working Hours :Monday to Friday, 08.30 - 17:00.
30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Pro - active,Target driven,MS Package (full knowledge),High level of accuracy,Thrives on working at pace,Professional,Good negotiation skills....Read more...
You will be undertaking the appointing, scheduling and planning of works for internal and external contractors on a daily basis. Applying effective planning and communicating skills, you will manage the allocation of work and supply of materials to ensure that maximum productivity, performance and customer satisfaction levels are achieved.
Principal Duties and Responsibilities:
Customers
Liaising on a daily basis with customers, the customer service centre and appropriate maintenance teams to co-ordinate an efficient service and build effective relationships with colleagues, customers and clients.
Getting involved with tenant and leaseholder customers to improve the service.
Participating in resident forums and scrutiny activity under emh homes co-regulation model.
Upholding the vision and values of the emh group and emh homes.
Taking individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered.
Respecting the confidential nature of personal information.
Commercial focused delivery model - value for money
Monitoring target completion dates and priority codes in relation to work orders to ensure maximum performance is achieved. Working to meet key targets on repairs and taking a proactive approach to identifying any issues that may adversely affect such targets being achieved.
Ensuring maximum monthly income is achieved by allocating sufficient works per operative in line with key performance targets.
Undertaking all necessary administration in relation to works orders. Ensuring that all works are correctly completed, and accurate costs applied to fulfil key performance and financial targets.
Working to achieve Right First Time in respect of works and repairs, and championing a customer focused service.
Raising, updating the status of, and completing works orders on all relevant ICT systems.
Acting as the first point of contact for site technicians to resolve daily operational issues.
Administrative data imputing to systems for monitoring and managing purposes to ensure services are efficient and effective.
Team
Providing regular updates to line manager. Occasional preparation and presentation of reports to team meetings and other internal groups.
Establishing and maintaining effective communications with contract supervisors, ensuring that supply of resource is sufficient for demand.
Ensuring a safe working environment in accordance with Health and Safety Regulations.
Maintaining an awareness of current instructions circulated by staff meetings, departmental and group bulletins, circular letters or by verbal or written information given by you.
Recognising and promoting emh group’s Equality and Diversity Strategy.
Attending fire drills and staff meetings as required.
Attending training events as required.
Any other duties consistent with the role, including providing cover for other teams.
Training:Customer Service Practitioner Level 2 Apprenticeship Standard.Training Outcome:There may be a full time position available for the right candidate however, please note that this is not guaranteed.Employer Description:With 22,000 homes, emh is one of the largest providers of social housing and care services in the East Midlands, working across 50 local authority areas. Diversity and inclusion sit at the heart of emh’s social ethos, driving its mission to ‘Improve Opportunities for People’. We invest in communities by tackling homelessness initiatives, providing financial inclusion support, involving residents in shaping services, as well as building high quality homes for rent and shared ownership to meet the diverse needs of our local communities. We are proud of our 1100 colleagues who make a difference for our residents every single day. We are committed to investing in our colleagues with continuous learning and development opportunities to develop and nurture talent to promote professionalism in service delivery. This includes apprenticeships and postgraduate programmes.
A job with us is challenging, stimulating and rewarding. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 09:00 - 17:00.
1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
