Job Description:.
Our client, a pensions provider, is recruiting for a Contact Centre Projects Manager to join their team on a 9 month fixed term contract basis (hybrid working model).
The successful candidate will drive the optimisation of contact centre systems and processes, with a particular focus on telephony and customer contact technologies.
Skills/Experience:
Proven experience in a contact centre management or telephony projects role.
Strong understanding of contact centre systems and networking technologies.
A proactive and analytical approach to improving service and technology use.
Strong communication skills, with the ability to engage across technical and non-technical teams.
Experience managing supplier relationships and delivering cost-effective solutions.
Core Responsibilities:
Managing the contact centre's telephony systems (including IVR, call recording, call routing).
Leading the review and implementation of best practice in contact and call management processes.
Collaborating with vendors and internal stakeholders on upgrades and enhancements.
Monitoring system usage and operational performance metrics.
Delivering training and supporting staff on system usage and optimisation.
Managing costs and identifying efficiency savings in telephony operations.
Staying up to date with trends in contact centre technologies and innovations.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16125
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
General Manager / Front of House Manager– Premium Flexible WorkspaceLocation: Birmingham City CentreSalary: Competitive + BenefitsContract: Full-Time, PermanentA leading provider of high-end flexible office space is seeking a dynamic and experienced General Manager to lead the operations of a flagship site in central Birmingham.This is a hands-on leadership role ideal for someone with a strong background in hospitality, serviced offices, or property management — someone who takes pride in delivering impeccable service and maintaining the highest standards across people, space, and operations.THE ROLE
Full operational responsibility for the site, including team leadership, client experience, and day-to-day functionalityBuild and maintain strong relationships with clients, ensuring high levels of retention and satisfactionLead and manage the on-site team, including recruitment, training, absence management, and performance reviewsOversee all facilities and supplier management, ensuring the space is always presented at an exceptional standardAct as a key point of contact for escalated client issues and ensure prompt, professional resolutionsManage the site helpdesk and coordinate responses to all operational requestsEnsure compliance with Health & Safety regulations across the siteSupport sales efforts by conducting viewings and promoting additional servicesPlan and host community events to enhance tenant engagementWorking from the Prestigious Birmingham City Centre Location
IDEAL CANDIDATE
Experience in a client-facing operational leadership role (e.g., front of house, serviced offices, hospitality, facilities management)Confident team leader with excellent people management skillsExceptional organisational and problem-solving abilityStrong communication skills — calm, professional, and approachableHigh attention to detail and pride in maintaining a premium environmentCommercially minded with the ability to drive retention and promote servicesKnowledge of property or workspace operations is a strong advantageLive within commutable distance to Birmingham City Centre
PACKAGE & BENEFITS
Competitive salary (based on experience)25 days holiday + bank holidaysCompany pension schemeOngoing training and genuine opportunities for career progressionWorking from a flag ship location
Interested in leading one of Birmingham’s most impressive flexible workspaces?Apply today with your CV and one of the team will contact you if you are shortlisted.General Manager / Front of House Manager – Premium Flexible Workspace....Read more...
Facilities Helpdesk Administrator – Anderton – National Facilities Management OrganisationCBW Staffing Solutions are currently recruiting for a temporary Helpdesk Administrator to support a busy facilities helpdesk team during staff absence. This is a 5-week rolling contract with potential for extension, based on site at our client’s office in Anderton, Cheshire.As a Helpdesk Administrator, you will be the first point of contact for incoming maintenance enquiries, assisting engineers, clients, and contractors by phone and email. You’ll work closely with the Service Desk Manager and on site coordinator to ensure smooth operations and excellent service delivery.This is an excellent opportunity for someone with a background in administration, customer service or contact centre work, who is confident in communicating over the phone and thrives in a fast paced environment.Package:An hourly rate of £12.21 PAYETemporary role with a 4 week rolling contract21 hours per week – Monday, Wednesday and Friday (9:00am – 5:00pm)Full training & equipment providedResponsibilities:Answering incoming service desk calls and emailsLogging and categorising maintenance requests using internal systemsCommunicating with engineers, clients, and contractors to coordinate jobsProviding updates and support throughout job lifecyclesSupporting general administrative duties within the teamRequirements:Previous experience in customer service or administration (office or contact centre experience ideal)Good IT skills and ability to learn internal systems quicklyMust be comfortable speaking to engineers, clients and contractors over the phoneReliable, organised and a good communicatorAvailable for the full contract durationIf you are a reliable and confident administrator looking for an immediate temporary role, please apply with your full CV or contact Bethany McCluskey at CBW Staffing Solutions.....Read more...
Site Manager
Chichester
£50,000 - £65,000 + Travel Allowance + Bonus + Pension + Holidays + Stay Away Expensed + Private Medical Insurance + Package + Technical Progression + 'Immediate Start'
Join a high-performing, fast-growing contractor delivering complex, high-value (£100m+) mission-critical projects across the UK and Europe. This is a rare opportunity for a driven Site Manager to take ownership of technically challenging builds in the data centre, pharmaceutical, and advanced logistics sectors — while stepping into a clear and supported path towards Project Management and ultimately Project Director level. You'll be part of a dynamic, forward-thinking delivery team trusted by blue-chip clients and known for quality, innovation, and rapid career development.
Candidates can be based anywhere in the UK, but must be willing to travel or stay away to get to site. You'll be assigned to a single long-term project at a time, with travel and accommodation covered Sunday to Friday if needed. The projects are spread across various locations in the UK, with additional opportunities to work abroad!
Your Role As A Site Manager Will Include:
Lead MEP site teams to ensure the successful delivery of all MEP aspects within budget and timeframe.
Ensure health & safety, quality, and compliance standards are maintained at all times.
Coordinate with the construction team, subcontractors, and key stakeholders for seamless project execution.
As A Site Manager You Will Have:
A strong background in MEP / Mechanical project management within industrial, manufacturing, or data centre environments.
Proven experience delivering large-scale, complex MEP packages.
Based anywhere within a commutable distance to Chichester or willing to stay away.
If you are interested in this role, please contact Dea on 07458163032.
Keywords: Mechanical Manager, MEP Manager, Construction Manager, Mechanical Site Manager, Building Services Manager, HVAC Project Manager, Mechanical Contracts Manager, Mechanical Construction Manager, Engineering Project Manager, Senior Mechanical Engineer, Infrastructure Project Manager, pm, construction, tier one, main contractor, industrial sheds, pharmaceutical projects, production , Chichester, West Sussex, Horsham, shell, core.....Read more...
Lead Construction Manager position for a prestigious commercial development in Oxford's city centre. As the primary on-site authority, you'll oversee all aspects of this time-critical project from mobilisation through to completion. Location: Oxford City Centre (March - October 2024) Project Planning and Coordination:Monitoring programmes, including timelines, milestones, and resource allocationCoordinate with architects, engineers, and the client team to ensure project requirements are metEnsure project delivery within the critical March-October timelineDirect day to day site operations and contractor coordinationCommercial Management:Working closely with the project quantity surveyorBeing aware of commercial constraints throughout the project lifecycle, but not letting it compromise quality and safetyOversee cost control and value engineering initiativesManage project variations and change ordersTeam Leadership and Management:Lead and motivate the team including supply chainChair meetings as necessary, ensuring concise minutes are recordedProvide clear direction and guidance to team members to ensure project objectives are metFoster a collaborative and positive work environment conducive to productivity and safetyChampion the company ethos on best use of tech products availableAct as the primary point of contact for all site-related matters Quality Control and Compliance:Familiarity with design management principles and tools for coordinating the design process, collaborating with architects and engineers, and ensuring design intent is achievedImplement and enforce quality control measures to ensure work meets regulatory standards and client expectationsConduct regular inspections and audits to identify and address any quality issues promptlyWorking with our HSE Manager to ensure compliance with health and safety regulations and company policies at all timesEnsure a relentless focus on Zero HarmMaintain compliance with city centre construction regulationsRisk Management:Identify potential risks and develop mitigation strategies to minimize project disruptionsProactively address any issues that may arise during the construction processMaintain comprehensive documentation of project activities and decisionsManage site logistics within busy city centre environmentReportingAid with upstream reports. Leading on certain projects, aiding on others. To be agreed with line managerEnsure that the internal team are aware of site progress, issues/requirementsProvide regular updates on project milestones and key deliverables....Read more...
An exciting opportunity has arisen for aAfter Sales Manager with automotive / car dealership experience to join a dynamic business in the retail automotive sector known for their ambitious growth plans and strong operational focus. This role offers salary range of £45,000 - £55,000 and benefits.
As a After Sales Manager,you will beoverseeing service and parts operations while driving performance, improving departmental efficiency, and maintaining customer satisfaction within a busy dealership setting.
You will be responsible for:
* Managing daily service and parts operations across the site.
* Leading and motivating advisors, technicians, and parts staff.
* Handling escalated customer issues with professionalism and clear resolution strategies.
* Driving departmental KPIs, including labour sales, parts turnover, and workshop efficiency.
* Ensuring compliance with all legal, warranty, and industry standards.
* Monitoring costs and delivering improved profitability.
* Coaching and developing your team to perform consistently.
What we are looking for:
* Previously worked for 5+ years experience as a Service Centre Manager, Service Manager, Aftersales Manager, Parts and Service Manager, Automotive Service Manager, Service Operations Manager, Service & Parts Manager, Customer Service Manager, Workshop Manager, Vehicle Service Manager or in a similar role.
* Must have automotive / car dealership experience.
* Solid understanding of automotive regulations, consumer rights, and warranty procedures.
* Demonstrated ability to resolve customer concerns calmly and professionally, focusing on positive outcomes.
* Confident in leading and motivating teams within a dynamic, high-demand dealership setting.
* Valid UK driving licence.
Shift:
* Monday - Friday: 08:00 - 18:00
* 2 Saturdays per month
Whats on offer:
* Competitive salary
* Monthly bonus scheme based on performance
* Opportunity to join a high-performing dealership with strong sales volume
* Career development within a forward-thinking automotive group
* Staff benefits including discounts on servicing and MOTs
* Collaborative and supportive team environment
This is an excellent opportunity for a After Sales Manager to take the next step in dynamic field..
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Scanning incoming mail
Provide administrative assistance to practice staff as required
Averaging blood pressures
Process and distribute incoming and outgoing mail
To initiate contact with patients regarding actions from GP requests
Undertake statutory and mandatory training as required
Perform any other relevant and reasonable duties that may be requested by the Reception Team Leader or Practice Manager
Training:Business Administrator Level 3.Training Outcome:If the apprenticeship is successful there are excellent progression and development opportunities.Employer Description:Patient-focused GP Practice providing exceptional healthcare and diverse services.
At Stenhouse Medical Centre We aim to provide our patients with high quality, accessible care in a responsive, courteous manner.Working Hours :Monday - Friday
9.00am - 5.00pmSkills: Communication skills,IT skills,Resilient....Read more...
EHS Manager
Wrexham
£60,000 - £70,000 + Travel Allowance + Stay Away Included + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Career Progression + 'Immediate Start'
Take on the role of an EHS Manager with a leading international technical engineering and construction main contractor. This is a fantastic opportunity for an experienced Health & Safety professional to make an impact on high-value, complex projects in the Complex, Large-Scale Industrial Projects.
Candidates can be based anywhere in the UK, but mobility is essential, as projects are located across the country. While this is a static role, you will be assigned to a single project for its extended duration, meaning you must be prepared to travel or stay away as required. The projects are spread across various locations in the UK, with additional opportunities to work abroad!
In this role, you will lead the implementation and management of health, safety, and environmental strategies on high-value, complex projects. You will work with a respected technical construction company known for its commitment to safety, innovation, and operational excellence. This is a unique chance to join an organisation that prioritises professional development and offers clear progression into senior EHS leadership.
If you’re ready to take the next step in your career and play a crucial role in fostering a culture of safety and compliance on major industrial projects, apply today!
Your Role as an EHS Manager Will Include:
Ensuring projects remain safe, compliant, and adhere to statutory UK Health & Safety regulations.
Ensuring all site operatives and subcontractors receive appropriate inductions.
Overseeing site welfare setup and COSHH compliance.
As an EHS Manager, You Will Have:
NEBOSH Construction Certificate (or equivalent).
Experience working on UK construction sites.
Strong knowledge of UK Health and Safety Legislation.
If you are interested in this role, please contact Dea on 07458163032.
Keywords: Derby, Birmingham, Manchester, Nottingham, Leicester, Sheffield, Liverpool, Leeds, London, Bristol, Newcastle, Cardiff, EHS Manager, HSE Manager, Health and Safety Manager, Construction Safety Manager, Environmental Manager, Compliance Manager, Site Safety Manager, Senior EHS Manager, Safety Lead, Safety Officer, Industrial Safety Manager, Technical Construction, Mission Critical, Food, Pharma, Logistics, Data Centre, Manufacturing, UK, Ireland, Europe, Wrexham, Chester, Mold, Llangollen, Ruabon, and placeholders, Shrewsbury, Oswestry, and Stoke-on-Trent....Read more...
Health & Safety Manager
Wakefield
£60,000 - £70,000 + Travel Allowance + Stay Away Included + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Career Progression + 'Immediate Start'
Take on the role of an EHS Manager with a leading international technical engineering and construction main contractor. This is a fantastic opportunity for an experienced Health & Safety professional to make an impact on high-value, complex projects in the Complex, Large-Scale Industrial Projects.
Candidates can be based anywhere in the UK, but mobility is essential, as projects are located across the country. While this is a static role, you will be assigned to a single project for its extended duration, meaning you must be prepared to travel or stay away as required. The projects are spread across various locations in the UK, with additional opportunities to work abroad!
In this role, you will lead the implementation and management of health, safety, and environmental strategies on high-value, complex projects. You will work with a respected technical construction company known for its commitment to safety, innovation, and operational excellence. This is a unique chance to join an organisation that prioritises professional development and offers clear progression into senior EHS leadership.
If you’re ready to take the next step in your career and play a crucial role in fostering a culture of safety and compliance on major industrial projects, apply today!
Your Role as an EHS Manager Will Include:
Ensuring projects remain safe, compliant, and adhere to statutory UK Health & Safety regulations.
Ensuring all site operatives and subcontractors receive appropriate inductions.
Overseeing site welfare setup and COSHH compliance.
On site 5x a week
As an EHS Manager, You Will Have:
NEBOSH Construction Certificate (or equivalent).
Experience working on UK construction sites.
Strong knowledge of UK Health and Safety Legislation.
If you are interested in this role, please contact Dea on 07458163032.
Keywords: Derby, Birmingham, Manchester, Nottingham, Leicester, Sheffield, Liverpool, Leeds, London, Bristol, Newcastle, Cardiff, EHS Manager, HSE Manager, Health and Safety Manager, Construction Safety Manager, Environmental Manager, Compliance Manager, Site Safety Manager, Senior EHS Manager, Safety Lead, Safety Officer, Industrial Safety Manager, Technical Construction, Mission Critical, Food, Pharma, Logistics, Data Centre, Manufacturing, UK, Ireland, Europe, Wrexham, Chester, Mold, Llangollen, Ruabon, and placeholders, Shrewsbury, Oswestry, and Stoke-on-Trent....Read more...
Health & Safety Manager
Corby
£60,000 - £70,000 + Travel Allowance + Stay Away Included + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Career Progression + 'Immediate Start'
Take on the role of a Health & Safety Managerwith a leading international technical engineering and construction main contractor. This is a fantastic opportunity for an experienced Health & Safety professional to make an impact on high-value, complex projects in the Complex, Large-Scale Industrial Projects.
Candidates can be based anywhere in the UK, but mobility is essential, as projects are located across the country. While this is a static role, you will be assigned to a single project for its extended duration, meaning you must be prepared to travel or stay away as required. The projects are spread across various locations in the UK, with additional opportunities to work abroad!
In this role, you will lead the implementation and management of health, safety, and environmental strategies on high-value, complex projects. You will work with a respected technical construction company known for its commitment to safety, innovation, and operational excellence. This is a unique chance to join an organisation that prioritises professional development and offers clear progression into senior EHS leadership.
If you’re ready to take the next step in your career and play a crucial role in fostering a culture of safety and compliance on major industrial projects, apply today!
Your Role as a Health & Safety Manager Will Include:
Ensuring projects remain safe, compliant, and adhere to statutory UK Health & Safety regulations.
Ensuring all site operatives and subcontractors receive appropriate inductions.
Overseeing site welfare setup and COSHH compliance.
As a Health & Safety Manager, You Will Have:
NEBOSH Construction Certificate (or equivalent).
Experience working on UK construction sites.
Strong knowledge of UK Health and Safety Legislation.
If you are interested in this role, please contact Dea on 07458163032.
Keywords: Derby, Birmingham, Manchester, Nottingham, Leicester, Sheffield, Liverpool, Leeds, London, Bristol, Newcastle, Cardiff, EHS Manager, HSE Manager, Health and Safety Manager, Construction Safety Manager, Environmental Manager, Compliance Manager, Site Safety Manager, Senior EHS Manager, Safety Lead, Safety Officer, Industrial Safety Manager, Technical Construction, Mission Critical, Food, Pharma, Logistics, Data Centre, Manufacturing, UK, Ireland, Europe, Wrexham, Chester, Mold, Llangollen, Ruabon, and placeholders, Shrewsbury, Oswestry, and Stoke-on-Trent....Read more...
We are looking for a driven individual to join our Customer Service team as a Customer Service Apprentice to assist in delivering an outstanding customer experience as first point of contact. As a customer service advisor, you will deliver exceptional customer service, maximise sales opportunities and gain excellent product knowledge. This is the best way to gain experience as you will be in a busy working environment.
Duties:
Promote good customer relations
Identify accurately customer requirements
Ensure all telephone enquiries are answered courteously and efficiently (once confident)
Maintain and continually improve the quality of service provided to the customer
Training:Training is delivered in the workplace with visits from S&B Automotive Academy's Customer Service Account Manager both face-to-face and over the phone. The Account Manager will also offer support, advice and guidance by monitoring progress through the use of get to gateway which both employer and the apprentice will have access to.Training Outcome:On completion of the apprenticeship, you will be a qualified with either a level 2 or level 3. There are various opportunities for progression with the business. An apprenticeship with us allows you to acquire valuable skills and experience, which improves your CV and employability when you've finished training.Employer Description:B M Motoring Centre Limited is a family run business established in Staple Hill Bristol for over twenty years. You would be joining an experienced team with lots of on the job support.Working Hours :Monday to Friday, 08:00 - 17:00 (negotiable).Skills: Attention to detail,Problem solving skills,Team working,Initiative....Read more...
Flexible scheduling options available for both full-time and part-time positionsPurpose-built practice with a well-established teamDiscover one of the most iconic cities in the world Where you’ll be working You will be working at a specialist private practice committed to excellence in developmental paediatrics, integrating assessment and therapy for children and adolescents with developmental, learning, and behavioural difficulties in one multidisciplinary centre. This practice provides comprehensive specialist services in all areas of paediatric psychiatry, including ADHD, Autism Spectrum disorders, anxiety disorders, motor development, sleep disorders, and emotional disorders. As a Consultant Child & Adolescent Psychiatrist, you will conduct individual assessments, referrals, and team assessments for developmental paediatric concerns. You will work alongside, and collaborate with, experienced professionals including paediatricians, adolescent physicians, psychiatrists, clinical neuropsychologists, speech pathologists, and art therapists. You will have the opportunity to develop and extend your clinical practice in a friendly clinical setting, supported by a dedicated General Manager, Practice Manager, and administration support team. Where you’ll be living You will be living in the iconic capital city of New South Wales. World famous as a tourist hotspot, this harbourside city offers a fast-paced lifestyle against a serene and natural backdrop. All amenities are very easily accessible, with an efficient transportation network, extensive cultural and recreational facilities, renowned national landmarks and endless options for exploring the arts, dining, nightlife, and entertainment. Consistently ranked as one of the most liveable cities in the world, residents and tourists alike are drawn to the city’s vast array of waterfront views and the unique, laid-back Aussie lifestyle. At your doorstep are the Sydney Opera House, the Harbour Bridge, the Royal Botanical Gardens, Darling Harbour, and Australia's most famous, world-class beaches. Salary information Consultant Psychiatrists can expect a competitive remuneration package, with high income potential and excellent benefits and incentives. Requirements Fellowship of the Royal Australian and New Zealand College of Psychiatrists (FRANZCP) About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Consultant Psychiatrist jobs in NSW join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
Full or part-time opportunity Multidisciplinary team environment and incredible clinical support Enviable location right in the heart of Sydney Where you’ll be working You will be working at a well-established, purpose-built paediatric clinic in a prime Sydney location. This practice offers integrated assessment and therapy service for children and adolescents with developmental, learning, and behavioural difficulties in one multidisciplinary centre. Clinicians include Developmental Paediatricians, Adolescent Physicians, Child and Adolescent Psychiatrists, General Paediatricians, Rehab Physician, Clinical Neuropsychologists, Clinical Psychologists, Educational and Developmental Psychologists, Speech Pathologists, Dietitians, and an Art therapist. The practice is also supported by a General Manager, Practice Manager, and a large administrative team. You will be an integral part of a cohesive and dynamic multidisciplinary team who strive for the consistent provision of clinical excellence and innovative, patient-centred care. As Consultant Paediatrician, you will provide comprehensive assessments, expert diagnosis, and ongoing care for developmental paediatric concerns. You will work alongside and collaborate with experienced specialists on a number of multidisciplinary assessment models and a varied, interesting casemix, allowing you the opportunity to develop and extend your clinical practice in a friendly, well-supported setting. Where you’ll be living You will be moving to Sydney’s most iconic suburb. The country’s most famous beach is just a short walk away, offering easy access to stunning ocean views, renowned social and recreation hubs, and a fun-loving community that values surf, sun, and true work/life balance. You’ll have easy access to Sydney’s CBD, with a strong metro and bus system at your doorstep, as well as a catalogue of dining and shopping options. Residents here enjoy a full calendar of vibrant community events, world-class amenities, and more than anything else, the close proximity to Australia’s best natural landscapes. Sydney International Airport is only a 20-minute drive away. Salary information Consultant Paediatricians can expect high income potential, with competitive contractual agreements and a range of benefits. Requirements Fellowship of the Royal Australian College of Physicians (FRACP) or equivalent. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Consultant Paediatrician jobs in NSW join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£26,000 - £27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Monday-Friday, 8am-5pmMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV tocommercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list.
Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments systemProcessing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stocking of consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers
They may also have access to information relating to the practice as a business organisation
All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Training:
Business Admin Level 3 Standard qualification
End Point Assessment
No day release to college
Training Outcome:
Full time position within the practice may be available for you to apply for upon completion
Employer Description:We are a busy GP practice in Brierley Hill, with a list size of 9100 patients. We have 5 doctors,2 Physician associates, 2 practice nurse, Podiatrist, Physio, Advanced Nurse practitioner. We are in Brierley Hill Health and social care centre which is a nice new modern building.Working Hours :Monday - Friday. Working day and hours to be discussed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We have a team of 4 technicians who are all fully qualified and experienced in all aspects of the trade.The role will involve assisting senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems. You will work towards being able to independently perform routine maintenance tasks, including inspections, lubrication, and adjustments.
Day-Day Responsibilities:
1. Communicate Effectively with Mentor, Manager, and Team Members
Maintain clear, professional communication and keep others updated on your progress
Participate in meetings and reviews, asking questions and seeking feedback when needed
2. Document Parts Used, Work Performed, and Vehicle Health Checks
Accurately record work completed, including services carried out and parts used
Complete vehicle health checks clearly and report any required actions
3. Carry Out Foundation Tasks Common to All Service and Repair Procedures
Assist with basic tasks such as oil changes, filter replacements, and tyre checks
Support workshop operations by following safe and organised work practices
4. Work on and Prepare Vehicles to High Quality Standards
Follow manufacturer guidelines to ensure all work is completed to a professional level
Take pride in the quality and safety of your work before handing vehicles back
5. Learn the Fundamentals of Diagnostic Equipment and Processes
Begin using diagnostic tools under supervision to identify and understand vehicle faults
Support fault-finding processes and learn how to interpret diagnostic data
6. Follow Health, Safety, and Environmental Procedures
Adhere to all health and safety policies, using tools and equipment responsibly
Help maintain a clean, safe, and environmentally aware workshop
7. Participate in Ongoing Learning and Development
Attend training sessions and complete coursework as part of the apprenticeship programme
Take responsibility for personal growth by applying new knowledge in the workshop
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 36 month apprenticeship you will have gained; Motor Vehicle Service & Maintenance Technician (Heavy) – Level 3 apprenticeship. Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:We are an independent, family-owned, car dealer, MOT and servicing/repair centre based in Ferndown, Dorset with over 50 years of experience. We pride ourselves on providing a hassle-free, relaxed and no pressure environment for our customers whether you are looking for your next car or need any work done on your current car. We have over 250 reviews across Autotrader, Google and the Good Garage Scheme which we would love for you to check out!Working Hours :Monday- Friday
8:30am- 5:30pmSkills: Attention to detail,Organisation skills,Problem solving skills....Read more...
This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties.
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Maintaining security in accordance with Practice protocols, when necessary
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste collection companies
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards
We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy.
The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota
Week one 12:00 - 18:30pm (inc 30 min break)
Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude....Read more...
Fit Out Engineer (FTC) - Client Direct - Days - Brand New Commercial Office - City of London- £55,000 + BonusExciting opportunity to work In House / Client Direct Company in City of London . My client is looking for a Fit Out Engineer to be based in a brand new commercial building in City of London on a fixed term basis until at least August 2026. The successful candidates will be electrically or mechanically qualified (C&G / NVQ) with a proven track record in commercial building fit outs, ideally within a critical site (i.e. Bank, Data centre, Blue chip office etc). Working with the fit out team and Supervisor on site, he or she will have experience carrying out electrical, mechanical, plumbing, HVAC installations. In return the company are offering a competitive salary of £55,000.Review and monitor access into landlord areas and plantrooms.Deputise for the Fit-out Supervisor in their absence. Attend fit-out meetings and coordinate with fit out coordinator and M&E consultants.Monitor the tenant’s fit-out project, identifying any potential impacts to the base build infrastructure.Undertake tasks as directed by the Fit-out Supervisor, ensuring all work is carried out to required codes of practices and standards.Verify commissioning and any integrations to base build systems, ensuring systems and O&M are updated.Ensure the CAFM system is updated with sufficient information following any reactive tasks.Carry out fault finding, diagnostics, and rectification on HVAC systems, escalating where necessary.Maintain effective communication with the Fit-out Supervisor, shift and engineering management team including plant status, isolations, ongoing work, and standards of housekeeping. Plant areas, workshops, stores, and changing areas are kept to the highest standards Supervision and monitoring of contractors carrying out work for Brookfield Properties and or fit out contractors.Always uphold the integrity of the company and ensure the provision of high levels of customer services are provided.Ensure the accurate and timely completion of logbooks on completion of any related activities.Escalate any defects and incidents immediately to engineering management.Complete any assigned mandatory training courses.Complete any site-specific system training as directed by your line manager.Complete relevant Competent Persons Assessment within relevant discipline, within the agreed timeframe.Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Engineering Management team.Act as site Competent Person when on duty, in accordance with the Company Safety Rules and Procedures.Hours of workMonday to Friday08:30 - 17:30Package£55,000 salary + bonus25 days annual leave + bank holidaysEmployer Pension Contribution of 7.5%BUPA Private Medical and Dental – with family upgrade availableEAPHealth Assessments every 2 yearsLife Assurance – 4x times salaryIncome ProtectionCritical Illness InsuranceTravel InsuranceWill WritingAnnual Eyesight tests and flu vaccinationsEnhanced family leave paysponsorship for professional /educational studiesindustry leading training schemeDiscounts and cash backs across retail, travel, entertainment etc. RequirementsElectrically or Mechanically qualified Level 3 / HNC / HND18th Edition if electrically qualified Review contractor and tenant RAMS and monitor permits to work.IOSH Managing SafelyAt least two years experience in a similar role in a corporate environmentProficient in the use of CAFM systems to complete reactive work orders.Proficiency in MS Office (Word, Excel, PowerPoint). Analytical mindset, able to interpret data to drive continuous improvement and service efficiency. Initiative to suggest and develop new ideas to increase efficiency and cost savings. Ability to prioritise tasks to meet deadlines. Strong communication skills and the ability to deal with staff at all levels. Reliable and conscientious. A strong team ethos and willingness to help out in all situationsExperience of working in engineering teams and or fit out teams.Highly desirable (Not essential)Experience of system modifications and minor installations. Project supervision of M&E fit-outs. Awareness of the Tenant and landlord relationship within multi-occupied properties.Understanding of energy management systems and energy reduction initiatives. PASMA and IPAF qualifications. First aid training.Authorised Person in Electrical or Mechanical discipline. If you are interested please get in contact with Fin Havering of CBW Staffing solutions....Read more...
