Field Service Engineer – Medical Diagnostic Products
Field Medical Engineer roles in the South East and National. Zest Optical are recruiting for experienced Medical Device Engineers to be responsible for the service, repair, and support of a range of ophthalmic equipment across the UK and International countries. The role requires the engineer to deliver a high standard of technical service and customer support, including installations, routine maintenance, and troubleshooting of hardware and software related to all medical devices.
This is a field-based role involving regular travel across the UK and International countries and requires high levels of commitment and a can do attitude, strong work ethics, complete flexibility, and a high level of professionalism to ensure customer satisfaction and business efficiency at all times.
Essential Duties and Responsibilities:
Responding to all emails on the same working day
Maintaining 100% response rate to breakdowns keeping all internal and external ticketing systems up to date at all times
Carry out daily service visits including installations, repairs, and preventative maintenance of branded equipment and other medical systems.
Provide responsive and professional technical support to internal and external customers.
Diagnose and resolve faults with both hardware and software, including integration with DICOM and PACS systems.
Participate in weekend work and travel at short notice where required to meet urgent service needs.
Maintain accurate service records, reports, and logs in line with ISO 13485:2016 QMS procedures.
Ensure compliance with all health, safety, and regulatory standards.
Assist with logistics including dispatch and warehousing of technical equipment.
Support company exhibitions and training events as required.
Deliver basic user training to clinical and technical users on installed systems.
Demonstrate initiative and flexibility in prioritising workload to meet critical deadlines.
Qualifications / Competencies / Position Requirements:
Proven technical knowledge of medical imaging equipment, ideally ophthalmic devices.
Experience with IT networking, Microsoft SQL, and software integration (DICOM, HL7).
Strong problem-solving and troubleshooting skills.
Willingness to work unsociable hours, weekends, and travel extensively within the UK and International countries.
Excellent time management and ability to work independently with minimal supervision.
Strong communication and interpersonal skills.
High level of integrity, professionalism, and commitment to the role.
Understanding and compliance with ISO 13485: 2016 and medical device regulatory standards.
Attend manufacturers technical service training in UK and abroad.
Higher Education and Experience:
Degree or formal qualification in electronics, biomedical engineering, or a related technical discipline. Experience working with ophthalmic or medical diagnostic technologies in a commercial or clinical setting. Salary up to 45K with vehicle and benefits package.....Read more...
Service Desk Engineer – 1st /2nd Line Support – Healthcare Technology – Solothurn / Hybrid
(Key skills: Service Desk Leadership, IT Support Management, Incident & Request Fulfilment, ITSM, SLA Management, Team Coaching, Process Improvement, Stakeholder Engagement, Healthcare Applications, Windows & Mac Support, Active Directory, Network Troubleshooting)
Are you a proactive IT support leader with a passion for ensuring seamless day-to-day service delivery? Do you thrive on coaching teams, improving processes and delivering exceptional support in fast-paced environments? If so, this could be a rewarding opportunity to drive service excellence within a healthcare technology organisation.
Our client, a forward-thinking healthcare technology provider supporting clinical, operational and patient-facing systems across multiple care settings, is seeking a Service Desk Engineer to lead its IT support function. Based in Solothurn with hybrid working, you will be responsible for ensuring high performance, responsiveness and client satisfaction across the service desk and infrastructure support teams.
In this role, you will manage the service desk’s daily operations — ensuring timely resolution of incidents and service requests while meeting SLAs and quality standards. You will provide leadership, coaching and development to first- and second-line support staff, driving continuous improvement in how support is delivered. You’ll also act as a point of escalation for complex technical issues, ensuring they are addressed efficiently and effectively.
You will work closely with internal stakeholders, healthcare professionals, technical teams and vendors to understand needs, prioritise issues and implement solutions that enhance system availability and user experience. Your remit will include analysing service metrics, identifying trends, and recommending improvements to processes, tools and training to proactively reduce recurring issues.
The ideal candidate will bring solid experience in IT support leadership, with a strong understanding of service desk operations, IT service management principles and support tools. You should be comfortable managing teams, refining processes and communicating clearly across technical and non-technical audiences. Experience within healthcare or with clinical systems is a strong advantage, but not essential — what matters most is your ability to deliver reliable, people-centric support services.
This is a great opportunity to join a purpose-driven organisation where your leadership will make a meaningful difference to the quality and reliability of technology services that support healthcare delivery.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 95,000 – CHF 105,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROREC....Read more...
Optical Systems Engineer – Medical Devices - Cambridge
We are working with a leading Medical Devices company in Cambridge to recruit an Optical Systems Engineer who will play a key role in the development of industry disrupting and lifesaving/improving Medical Technologies.
This is a hands-on engineering role where you’ll be designing and integrating optical systems into complex medical technologies. From early feasibility through to product launch, you’ll be involved in every stage of development, helping to shape devices that improve diagnostics, treatment, and patient outcomes across a range of clinical applications.
You’ll be joining a multidisciplinary team of engineers and scientists, collaborating on projects that demand precision, creativity, and a deep understanding of how optics interact with mechanical, electronic, and biological systems. Your work will span simulation, prototyping, testing, and refinement, with a strong emphasis on regulatory compliance and real-world usability.
We’re looking for someone with a solid academic foundation in physics, engineering, or a related discipline, and hands-on experience in optical design and analysis. You should be confident using industry-standard tools and have a track record of delivering robust solutions in regulated environments. Experience in medical devices is highly desirable, but not essential if you bring strong transferable skills and a passion for healthcare innovation.
This role is ideal for someone who enjoys solving technical challenges, mentoring junior colleagues, and working closely with clients to bring ideas to life. You’ll be encouraged to explore new approaches, contribute to system-level thinking, and help shape the future of medical technology.
In return, you’ll receive a competitive salary, annual bonus, private healthcare, generous pension contributions, and access to a wide range of lifestyle and professional development benefits.
For more information, please contact Andrew Welsh, Director of Medical Devices, Biotech and Drug Discovery Recruitment at Newton Colmore, on +44 121 268 2240. Alternatively, submit your application and a member of our team will be in touch. Please note that without a CV, we can only provide limited information.....Read more...
Bench Engineer/Field Service Engineer Hybrid roleLocation GU21, Sheerwater, Woking, SurreySalary £26,395 per annum £12.69/hourBased at Surrey Wheelchair Services, GU21 5SA Monday to Friday - Full Time Permanent 40 Hours a week Purpose Of Job Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs. Workshop Service Main Duties and Responsibilities:
Conduct repairs servicing and maintenance as directed by the Service Centre Manager/ Warehouse Supervisor/ Line Manager.Process all associated paperwork concerning repairs and servicing accurately on a daily basis.Ensure all warranty and scrap returns are labelled correctly and collated at the end of each dayEnsure infection control policy is followed at all times.Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.Assist in clinical appointments with Healthcare professionals, for any repairs and servicing requirements.Undertake Admin duties as required.Ensure all parts used are allocated from Stores through Stores process.Strict adherence to Ross Care’s operational procedures.Adhere to the House Keeping procedure.Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools and work bench station.Do the job right, on time, every time.To be fully accountable for all aspects of your role.Stocktake – to assist with annual and interim stocktakes as required.Communicate effectively with all Customers at all times and to inform all Customer’s of relevant additional services from Ross Care as appropriate.To be fully accountable for all aspects of your role and maintain good communication throughout.Perform duties according to all Company policies, procedures and instructions.Be on the on call engineer rota – additional standby/and hourly payment received for this.
Undertake the job in line with the Company appraisal competencies as follows:
Achieves business results and adds value to the companyFocuses on internal / external customersBuilds and maintains effective teamwork with colleaguesEmbraces change and deals with ambiguity
This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops. Key Performance Indicators Person Required: Skills
Organised and can work to a plan.Good communicator.Must be able to fault find.Neat and tidy writing.
Knowledge
Background and experience in mechanical or electrical engineering
Qualifications
Full Driving Licence required.Ideally qualified to GCSE level / NVQ level 1 or equivalent.Satisfactory enhanced DBS disclosure.
Other
Training will be provided on wheelchair engineering.Trustworthy and possess a clean or appropriate DBS record
Interested in this Bench Engineer / Field Service Hybrid role? Please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Mechanical Engineer – Programme Manager – Drug Delivery Devices
A period of significant growth has created an opportunity for a Programme Manager with a strong Mechanical Engineering background and deep, hands‑on experience in drug delivery device development. Based in Cambridge, you will lead multiple programmes focused on advancing next‑generation delivery platforms. Some projects will see you mentoring and guiding junior engineers, while others will require you to take ownership of core mechanical design activities yourself.
We are seeking someone who is currently working at the forefront of drug delivery technologies—such as autoinjectors, inhalers, infusion systems, wearable delivery devices, or other combination products—and who is confident translating complex user, clinical, and regulatory requirements into robust mechanical solutions. Experience with electro‑mechanical medical devices is highly advantageous, as many of the programmes you will lead involve integrated systems and multidisciplinary collaboration.
To succeed in this role, you will need to be commercially minded, able to balance technical innovation with real‑world product viability. You should have experience successfully taking medical or drug delivery products through development and into market launch, understanding the commercial, regulatory, and manufacturing considerations that shape decision‑making. This is a highly collaborative environment, so you must be comfortable working closely with internal teams, external partners, clients, and suppliers to drive programmes forward efficiently and strategically.
A strong academic foundation in Mechanical Engineering or a related discipline is expected. A master’s degree or PhD would be beneficial, but industry experience in developing regulated drug delivery systems is the key requirement. Familiarity with EN60601 is useful, and a solid working knowledge of ISO 13485 and design controls for combination products is essential.
The technologies you will help shape are genuinely life‑changing—innovative drug delivery systems that improve therapeutic outcomes, enhance patient adherence, and ultimately transform lives on a global scale.
This position involves extensive communication with internal teams, external partners, and clients, so experience in roles requiring regular project updates, stakeholder management, and cross‑functional coordination will be valuable.
Many individuals who excel in this environment have a naturally technical mindset and enjoy hands‑on problem solving—whether that’s building drones, programming, tinkering with engines, or similar hobbies. If this sounds like you, make sure it’s visible on your CV.
In return, you’ll join a world‑class organisation offering a clear career development pathway, continuous technical training, an excellent salary, bonus scheme, enhanced pension, medical insurance, free meals, and the full suite of benefits expected from a global blue‑chip company.
Interest in this role will be high, so early applications are encouraged.
For more information, please contact Andrew Welsh, Director of Medical Devices, Biotech and DeepTech Recruitment at Newton Colmore, on +44 121 268 2240. Alternatively, submit your application and a member of our team will be in touch. Please note that without a CV, we can only provide limited information.....Read more...
