The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Customer Support Engineer
Engineering and customer support role, working in a team of 4, covering 7 hospital sites across Hampshire and Dorset
Attending to breakdowns, repair and PPM.
Key activities will be troubleshooting and ownership of faults, routine housekeeping and preventative maintenance across the sites’ portfolio.
Will also be providing customer training on the equipment
Covering the IVD portfolio
Full Product and training provided
Benefits of the Customer Support Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Car or £7200 allowance
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance,
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must have an engineering qualification, Bsc or HND of equivalent
Ideally you will have clinical pathology diagnostics experience
Will look at other complex medical equipment such as MRI systems
An ambitious and motivated, qualified field service professional
You have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge
A logical and process-driven mindset driven & ability to manage personal time?
Disciplined to deliver service support in line with service KPIs?
Quick learner?with innovative and continual improvement mind-set?
Experience of “on-site” customer-facing engineering support
Proven track record of troubleshooting experience?
Good working knowledge of electronics, electro-mechanical systems and information technology
Knowledge of Customer Relationship Management
A valid driver’s license and indefinite rights of working in UK are required
Must be living in Hampshire or Dorset
If you think the role of Customer Support Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
A market leading diagnostics company.
Global business
A progressive, high-tech healthcare business.
Invest in their staff.
Offer career progression opportunities.
The Role of the Product Specialist Engineer
Office Based (Sussex) 2 days per week, working from home 3 days per week.?
The role will primarily consist of providing remote Hardware support for a portfolio of instruments and solutions as well as customer and employee? training. ?
The scope of support includes customers and colleagues within the UK, Ireland, Denmark, Finland, Norway and Sweden. You will excel in the art of troubleshooting and pride yourself in providing excellent customer service??
As part of your Customer Support role, you will focus on:?
Remotely providing a solution focus to Hardware problem resolution to customers?
Providing remote support to field employees in the region;?
Ensuring proper complaint handling and documentation in compliance with their Quality System.
Ensuring customer satisfaction in coordination with Field Teams and Sales Managers.
Completing special projects.??
Being involved in Complaint Review, Analysis and Trending processes based on performance metrics.
Supporting their sales organizations with instrument/system demonstrations and the provision of technical responses as part of the tender process.?
?There will be an intensive initial introduction training for the first six months of the position some of which will be in their European training centers. Thereafter, you will also be required to attend periodic training on customer support operations and product offerings at various locations.?
Benefits of the Product Specialist Engineer
£52,170 basic salary with some flex potentially depending on experience
Bonus 12% of Salary
Group Income Protection
Employee Assistance Programme
Pension
Life Assurance
Benefit Funding
The Ideal Person for the Customer Support Engineer
Must be a time served field engineer looking to come off the road and tools and work in a remote support role?
Must have an engineering qualification, Bsc or HNC or equivalent?
Ideally you will have clinical pathology diagnostics experience??
Will look at other complex medical equipment such as MRI systems?
You will have good electro-mechanical systems knowledge, however our client is able to train and develop your skills and knowledge?
A logical and process-driven mindset driven & ability to manage personal time??
Disciplined to deliver service support in line with service KPIs??
Quick learner?with innovative and continual improvement mind-set??
Proven track record of troubleshooting experience??
Knowledge of Customer Relationship Management??
If you think the role of Product Specialist Engineer is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 629 5135
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
NPI Engineer – Clinical Diagnostics
Newton Colmore is representing a medical devices company based in Cambridge, recognised as an industry leader in novel clinical diagnostics technology. This organisation has built a strong reputation for delivering life-changing healthcare solutions through engineering and manufacturing excellence.
Due to continued growth and expansion of their product portfolio, they are seeking an experienced NPI Engineer to join their manufacturing transfer team.
The Role
This is a great opportunity for an NPI engineer to play a pivotal role in bringing innovative medical devices from concept through to commercial production. You will be at the heart of new product introduction (NPI) activities, working closely with cross-functional teams to ensure seamless product launches.
Key Responsibilities
Design for Manufacturing (DfM) & Transfer:
Lead design for manufacturing initiatives, working collaboratively with R&D teams to improve product designs for efficient, scalable production
Drive technology transfer activities from development through to full-scale manufacturing
Develop and implement manufacturing strategies for new product introductions
Conduct manufacturing feasibility assessments and risk analyses
Process Development & Optimisation:
Design, develop and validate manufacturing processes for medical device production
Create detailed manufacturing procedures, work instructions and quality control protocols
Implement lean manufacturing principles and continuous improvement initiatives
Support scale-up activities from pilot production to commercial volumes
Cross-functional Collaboration:
Partner with quality assurance teams to ensure regulatory compliance throughout the manufacturing process
Work closely with supply chain and procurement teams on vendor qualification and component sourcing
Collaborate with project management teams to ensure timely delivery of NPI milestones
Essential Requirements
Ideally around five years in manufacturing engineering within a medical devices or biotechnology environment. Flexible for the right candidate.
Proven experience in design for manufacturing and new product introduction
Strong knowledge of manufacturing processes including machining, assembly, and quality control systems
Experience with manufacturing transfer projects and scale-up activities
Understanding of medical device regulations (ISO 13485, FDA QSR, MDR) is highly desirable
Proficiency in CAD software and manufacturing analysis tools
Strong project management and cross-functional collaboration skills
Ideally educated to degree level in a relevant subject.
What's On Offer
Competitive salary commensurate with experience – flexible from mid-level to senior.
Comprehensive benefits package including bonus, healthcare, pension, and much more.
Opportunity to work with complex medical technology that makes a real difference to patients
Professional development opportunities and career progression
Cooperative, innovative working environment with world-class engineering teams
Next Steps
This is a confidential search being conducted on behalf of our client. For a discrete, confidential discussion about this exceptional opportunity, please contact:
Matt Lowdon Founder 0121 268 2240 / hello @ newtoncolmore . com
All applications will be treated in the strictest confidence. Due to the confidential nature of this search, only shortlisted candidates will be contacted with full company details.
We are committed to equal opportunities and welcome applications from all qualified candidates regardless of background.
....Read more...
Duties will include:
Assist in carrying out the installation of Arjo equipment, including ceiling hoists and bath installations in accordance with company and installation procedures, whilst seeking to optimise use of time and minimise associated costs
Become fully conversant with products and health and safety requirements ensuring work on customer's premises is done in a professional and safe manner
Complete and submit all relevant documentation accurately and within agreed timescales
On arrival at customer's premises, to inform staff of reason for visit and request permission before carrying out required work
Upon completion of required work, to ensure work area is clean and tidy, disposal of parts and chemicals is in line with site instructions and relevant documentation is fully completed, correctly authorised and required copies left with authorising employee
Feedback any recommendations to Arjo following visits to customers premises, and on an ongoing basis to contribute ideas and observations in a professional manner, that may support ongoing improvement in Arjo products and services
Ensure personal appearance and levels of hygiene and health are of an exemplary standard in keeping with the company’s market area and ethos
Maintain all tools, spares and equipment within his/her care in a safe working condition highlighting anything unsafe to the Installation Supervisor immediately
Any losses, breakages or excess wear and tear should be reported to the Installation Supervisor to authorise Engineer to obtain replacements
Liaise with Arjo Installations Co-ordinator to advise intended appointment times
Highlight to line manager any shortcomings, malpractice or dishonesty contrary to company policies and procedures discovered in the course of carrying out duties
When required, assist in carrying out service, repairs, or retro fits to equipment on-serivce contract in accordance with Arjo Service procedures or technical advice notices
A driving license is essential, a company van and tools are provided. Some overnight stays and long days are expected.
There is excellent progression on completion of the apprenticeship to installation engineer with over time, paid travel time and very competitive salary.
Regional role covering the south west of the UK, ideal location home base would be Bath and surrounding areas.
Will be working alongside an installation engineer who will provide training and development alongside attending Bath College.Training:
Building services engineering service and maintenance engineerLevel 3 Apprenticeship Standard
The Apprentice will need to attend college one day per week, term time only at our Somer Valley Campus in Radstock
Training Outcome:
On the successful completion of the apprenticeship there will be the opportunity to gain a Permanent role as Installation Engineer
Employer Description:Arjo is a global medical technology company founded in 1957 by Arne Johansson in Eslöv, Sweden, with its headquarters now located in Malmö, Sweden. The company employs approximately 6,800 people worldwide
Arjo specialises in solutions that improve the mobility and well-being of people with reduced functional capacity. Their offerings include:
• Patient handling and transfer equipment
• Hygiene systems
• Medical beds
• Pressure injury and DVT prevention
• Disinfection and diagnostics solutions
• Training and support services
Their mission is encapsulated in the phrase “Empowering Movement”, aiming to enhance both clinical and financial outcomes by promoting mobility in healthcare environments .Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday 8.00am - 3.30pmSkills: Communication skills,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Data Engineer - Leading Pharmaceutical Company - Manchester (Tech Stack: Data Engineer, Databricks, Python, Power BI, Azure, TSQL, ETL, Agile Methodologies) About the Role: We are seeking a talented and experienced Data Engineer on behalf of our client, a leading Software House. This is a fully remote position, offering the opportunity to work with cutting-edge technologies and contribute to exciting projects in a collaborative environment. About the Role: Our client is seeking an experienced Data Engineer to join their team in Manchester. This hybrid position involves working within the pharmaceutical industry, focusing on the design, development, and maintenance of data pipelines, ETL processes, and databases. The role is ideal for someone passionate about improving processes, ensuring data quality, and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuous improvement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities:Design, develop, maintain, and optimise data pipelines, ETL processes, and databases.Drive continuous improvement by refining processes, products, and identifying new tools, standards, and practices.Collaborate with teams across the business to define solutions, requirements, and testing approaches.Assist with process definition, ensuring compliance with organisational processes and regulatory standards.Ensure compliance with regulatory requirements and standards and audit readiness.Automate and monitor data and data processes, ensuring data quality and integrity.Share knowledge and provide guidance on databases and data.Maintain up-to-date, accurate, and concise documentation of database configurations and processes.Work across the team to deliver best practice infrastructure and infrastructure deployment and management processes.Essential Skills/Experience: A good degree in a relevant subject or equivalent professional experience in a data role.At least 3 years’ professional experience developing data pipelines and ETLs using Microsoft products.Minimum 1 year of experience working with cloud-native technologies like Azure Data Factory.Demonstrable experience of delivering technical work within time and budget constraints.Good understanding of data security best practices.Experience in supporting ETLs or data pipelines crucial to a production system.Experience working in a cross-functional team to deliver technical solutions. Desirable Skills: Experience with SQL Server, SSIS, Azure Data Factory, and Azure SQL.Experience with Cloud and Infrastructure as Code, particularly in an Azure setting using Bicep.Understanding of DevOps practices and the associated benefits.Skill in database testing including unit, performance, stress, and security testing.Experience working in an agile team.Experience working in a highly regulated industry and with highly sensitive data.Exposure to large data solutions like Snowflake, Trino, Synapse, Azure Data Lake, and Databricks.Experience in data science using R, Stata, or Python.Familiarity with Atlassian tools such as JIRA, Confluence, and BitBucket.Understanding of clinical trials, GCP, and GxP. What We Offer: Hybrid working model with flexibility between remote and office-based work.Competitive salary and benefits package.Opportunity to work on innovative projects within the pharmaceutical industry.Collaborative and supportive work environment.Professional development and career growth opportunities.Location: Remote Working UK Salary: £45,000 – £55,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote work is available. To apply for this position please send your CV to Rishi Chudasama at Noir. NOIRUKTECHREC NOIRUKREC....Read more...
Provide administrative support to various departments, including handling emails, phone calls, and filing
Maintain and update accurate records, databases, and systems
Schedule projects in accordance with programme dates/production lead times.
Coordinate projects in terms of organizing equipment deliveries to site.
Schedule meetings, take minutes, and support event coordination
Assist with ordering supplies and managing office inventory
Prepare reports, presentations, and documentation as required
Welcome visitors and respond to general enquiries
Work collaboratively with colleagues and external stakeholders
Follow company procedures and ensure confidentiality and data protection
Training:All your training will be completed in the workplace, there is no day release required as part of this course.
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you with your apprenticeship
You will receive a Level 3 Business Administration qualification upon successful completion of your apprenticeship
Training Outcome:Opportunity to remain at SSG in a suitable open vacancy at the time the apprentice completes the course, we have had apprentices recently follow on into field based engineer roles, design engineer roles and production engineer.Employer Description:At SSG we believe that human interaction is an essential part of the care giving process, and that good technology should enable caregivers to be free from unnecessary distractions, so they can focus on giving their patients the care they need, when they need it.
That’s why, for almost 60 years, we have been developing smart solutions and technologies that connect people and systems to provide safer, heathier environments for both staff and patients in the acute care setting.
From our first electronic nurse ‘call bell’ system launched in 1964, that enabled patients in hospital to call for help, we have continued to explore ways that technology can work for our customers. Whether that is providing essential critical alarms, integrated communication systems or software solutions to enhance clinical workflow, our focus is on keeping patients safe, providing a calming environment, and giving our customers more time to care.
We are proud to be a British manufacturer, with a strong heritage in product design, build and installation. As technology advances, our digital solutions can help customers evolve with the ever-changing demands of the healthcare environment, preserving resources, reducing costs and improving patient care.
Our people are inspired and empowered to develop best in class solutions that have a positive impact on the patient and carer experience. As part of the Halma family, we are passionate about creating a safer, cleaner and healthier future for everyone, every day.
OUR PURPOSE – To create a world where every patient feels safe.
OUR VISION – A world where technology works for people, so that caregivers have more time to care for their patients.
OUR MISSION – We provide smart communication solutions, connecting caregivers, patients and data, to improve workflow and decision making, so that patients get the care they need, when they need it.Working Hours :Monday to Thursday, 09:00 - 17:00.
Friday. 09:00 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working....Read more...
Senior Human Factors Engineer - Medical Technology
Medical Technology + Design + Usability
Newton Colmore is working with a medical devices company in Cambridgeshire and we are helping them find their next human factors expert. This is an opportunity to make a direct impact on patient care by designing and optimising handheld medical devices that patients use in their daily lives.
Working at the intersection of engineering, psychology, and healthcare, you'll be responsible for ensuring medical devices are not only clinically effective but also intuitive, safe, and accessible for diverse patient populations.
Key Responsibilities;
Lead human factors engineering activities throughout the product development lifecycle for handheld medical devices
Design and conduct usability studies, risk assessments, and human factors validation testing
Collaborate with clinical teams, product managers, and engineering teams to translate user needs into device requirements
Develop user interface designs that prioritize patient safety, usability, and accessibility
Ensure compliance with relevant medical device regulations (FDA, CE marking, ISO standards)
The things that we are looking for;
A good amount of experience in human factors engineering, preferably in medical devices or healthcare technology
Strong understanding of human factors principles and methodologies
Bachelor's or Master's degree in Human Factors Engineering, Psychology, Biomedical Engineering, or related field
Experience with medical device regulatory requirements (FDA 510(k), CE marking processes)
Proficiency in usability testing methods, statistical analysis, and user research techniques
Knowledge of accessibility standards and designing for diverse user populations
Excellent communication skills and ability to present findings to cross-functional teams
Experience with design tools and prototyping methods
What the company is offering;
Opportunity to directly impact patient outcomes through innovative medical technology
Collaborative, multidisciplinary team environment that has been nurtured to create a free-thinking and innovative space for designers and inventors.
Professional development and training opportunities – the company have a strong track record of retention and progression.
Bonus scheme based on company performance.
Next Steps
This is a confidential search being conducted on behalf of our client. For a discrete, confidential discussion about this exceptional opportunity, please contact on the below details or simply make an application:
Matt Lowdon Founder – Newton Colmore 0121 268 2240 / hello @ newtoncolmore . com
All applications will be treated in the strictest confidence. Due to the confidential nature of this search, only shortlisted candidates will be contacted with full company details.
We are committed to equal opportunities and welcome applications from all qualified candidates regardless of background.
....Read more...
The Fire Alarm Design Engineer will be responsible for producing designs, detailed information for manufacturing, scheduling parts, whilst ensuring business deadlines and requirements are achieved. This will involve good collaboration with numerous other departments to ensure clear and accurate information is delivered, meeting the clients and company’s requirements, whilst providing continuous improvements.
The Fire Alarm Design Engineer will promote excellent working standards and customer practices by having a hands-on approach to completing projects.
Skills & Knowledge:
Comfortable with computers and willing to learn CAD and technical software
Good problem-solving and communication skills
Organised and able to manage time across multiple tasks
Logical thinking and excellent attention to detail
Excellent organisational skills
Key duties:
Understand and work to BS5839
Evaluate and understand scope and responsibilities of projects
Understand the legislative requirements and standards applicable to provide a compliant and comprehensive design
Liaise with other departments (where relevant) and customers to ensure all aspects are understood and communicated correctly.
Liaise with customer and other parties (in house and external) to forge a mutually acceptable agreed route
Clarify responsibilities and understand basic contractual elements
Confirm proposals in comprehensive correspondence & design statements
Help design and plan fire alarm systems for new and upgraded installations
Prepare and produce a fully compliant design in line with the applicable standards and project requirements
Liaise with the project team and customers to ensure design documents align with client requirements
Prioritise workload to ensure projects are developed in time with customers’ requirements
Prepare a fully detailed schedule of the equipment required to meet the design produced
Assist in the creation and revision of schematics and layout drawings
Use CAD and other specialist software to produce accurate system diagrams
Manage changes to the design and required equipment for the project
Assist with preparing technical documentation, project packs, and handover files
Help maintain accurate project records and schedules
Confirm proposals in comprehensive correspondence & design statements
Be responsive to ongoing demands and correspondence.
Input into and help with improving the quality and service within the area
Have a high regard and standard for delivering customer service
Occasionally attend site visits to aid with technical and design related issues
Training:
You will be required to attend the Institute of Technology, 1 day per week in term time only
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you with your apprenticeship
You will receive a Level 4 HNC Engineering Manufacturing Technician qualification upon successful completion of your apprenticeship
Training Outcome:Opportunity to remain at SSG in a suitable open vacancy at the time the apprentice completes the course, we have had apprentices recently follow on into permanent roles within the business and have been successful in offering this for a number of years.Employer Description:At SSG we believe that human interaction is an essential part of the care giving process, and that good technology should enable caregivers to be free from unnecessary distractions, so they can focus on giving their patients the care they need, when they need it.
That’s why, for almost 60 years, we have been developing smart solutions and technologies that connect people and systems to provide safer, heathier environments for both staff and patients in the acute care setting.
From our first electronic nurse ‘call bell’ system launched in 1964, that enabled patients in hospital to call for help, we have continued to explore ways that technology can work for our customers. Whether that is providing essential critical alarms, integrated communication systems or software solutions to enhance clinical workflow, our focus is on keeping patients safe, providing a calming environment, and giving our customers more time to care.
We are proud to be a British manufacturer, with a strong heritage in product design, build and installation. As technology advances, our digital solutions can help customers evolve with the ever-changing demands of the healthcare environment, preserving resources, reducing costs and improving patient care.
Our people are inspired and empowered to develop best in class solutions that have a positive impact on the patient and carer experience. As part of the Halma family, we are passionate about creating a safer, cleaner and healthier future for everyone, every day.
OUR PURPOSE – To create a world where every patient feels safe.
OUR VISION – A world where technology works for people, so that caregivers have more time to care for their patients.
OUR MISSION – We provide smart communication solutions, connecting caregivers, patients and data, to improve workflow and decision making, so that patients get the care they need, when they need it.Working Hours :Monday to Thursday, 09:00 - 17:00.
Friday, 09:00 - 16:30.Skills: Communication skills,Organisation skills,Team working,Interest in electrical systems,Thirst for knowledge,Aptitude to learn....Read more...
