Cisco UC Collaboration Engineer – Herts
Location:- Hertfordshire area, Hybrid working 3 days office, 2 days Home.
Salary:- £55-60k + Bens
MUST HOLD CURRENT SC CLEARANCE TO APPLY
Environment:- Cisco Collaboration, Cisco Webex, IP Phones, AV Systems, UC Platforms, Technical Support.
An experienced Cisco UC and AV Collaboration Engineer is required to support this large end user site based in Hertfordshire.
The ideal candidate would have proven Cisco Collaboration experiences managing large scale conference rooms but also supporting the AV elements such as displays and speakers which optimise the user experiences.
Skills required:-
• Configuration, troubleshooting, and management on Cisco Collaboration products
• Strong experiences on in room displays, speakers, microphones, and AV control systems.
• Managing endpoints like Cisco Webex, IP Phones, and integration with UC platforms.
• Providing technical support and training for end-users on Cisco UC and AV solutions.
• Proactively monitoring and maintaining room health, ensuring minimal downtime.
Any certifications across Cisco Collaboration Products or CTS would be beneficial but the company do offer structured training.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
AV Desktop / Helpdesk Support Engineer – I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner to clients on the phone / remotely to help through any problems that arise and have experience with call logging / ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. End user clients will be in the blue chip corporate world. You will also be supporting a team of av field service engineers where you will be the go to person to help them find a solution to any issue. If you have the relevant AV knowledge that encompasses the below please send your CV asap.
Crestron control / switching
Audio DSP, Audinate Dante QSC Q-SYS
Installation, Integration, Commissioning, Support, Service, Maintenance, desktop
Lighting, sound, audio
VC Poly, MTRs, Teams, Zoom
Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV
IT networks, Cisco, Draytek, Microsoft
Logitech, Yealink, Neat, Bose
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON....Read more...
Audio Visual Field Service Engineer (residential) - I am now looking for an AV experience residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of preventative service check / updates which will see you attending clients’ homes predominantly in London and the homes counties but on occasion further afield. I will need to see from you a technical CV that covers the following:
• Crestron Control
• Lutron lighting Service / Integration / Programming
• IT home networks / Cisco (set up / configuration). Wyrestorm
• Screen / Projector Lifts
• Multi-room Audio, home cinema
• Audio Visual Racks, smarthome love and appreciation
• Client facing
• Extremely technical and an excellent head for fault finding
• Digital Media Systems
If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown.
NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTER
AUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CONTROL4 CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY HERTS HERTFORDSHIRE MIDDX MIDDLESEX....Read more...
Lead AV Installation Engineer – This is a new role in where you will be working for the pre-eminent AV systems integrator in London who specialise in both the high end bespoke residential AV market and in the MDU space. The company offer some of the best training available in the country when it comes to AV systems, this will be both through in house training and manufacturers training. They now require a new member of the team to help deliver projects to the highest standards, if you want to win awards for your AV projects then this is the place to be. The role requires someone with the highest attention to detail that is able to lead a team of installation engineers to deliver projects on time and on budget. You will need to be client facing and have an innate understanding of AV project documentation. I need to see the below from you:
Crestron / Lutron Installation, Configuration / Commissioning
Previous experience in high end Bespoke / MDU projects
The ability to lead on site
Superb client liaison
Experience with IT home networks set up and installation
A love for home cinema and high end audio
Smarthome experience going back a min of 5 years
If you now require a step up in our career within the residential AV market and want to find out more then please send your fully technical CV.
AV A-V A/V AUDIO-VISUAL AUDIO/VISUAL AUDIOVISUAL CEDIA CUSTOM INSTALLINSTALLATION BESPOKE MDU CRESTRON LUTRON LUTRON LONDON CISCO RUCKUS DRAYTEK....Read more...
Cedia Cerrtified Lead AV Installation Engineer – This is a new role in where you will be working for the pre-eminent AV systems integrator in London who specialise the high end bespoke residential AV market. The company offer some of the best training available in the country when it comes to AV systems, this will be both through in house training and manufacturers training. They now require a new member of the team to help deliver projects to the highest standards, if you want to win awards for your AV projects then this is the place to be. The role requires someone with the highest attention to detail that is able to lead a team of installation engineers to deliver projects on time and on budget. You will need to be client facing and have an innate understanding of AV project documentation. I need to see the below from you:
Crestron / Lutron Installation, Configuration / Commissioning
Previous experience in high end Bespoke or MDU projects
The ability to lead on site
Superb client liaison
Experience with IT home networks set up and installation
A love for home cinema and high end audio
Smarthome experience going back a min of 5 years
If you now require a step up in our career within the residential AV market and want to find out more then please send your fully technical CV.
AV A-V A/V AUDIO-VISUAL AUDIO/VISUAL AUDIOVISUAL CEDIA CUSTOM INSTALL INSTALLATION BESPOKE MDU CRESTRON LUTRON LUTRON LONDON CISCO RUCKUS DRAYTEK....Read more...
Lead AV Installation Engineer – This is a new role in where you will be working for the pre-eminent AV systems integrator in London who specialise in the high end bespoke residential AV market. The company offer some of the best training available in the country when it comes to AV systems, this will be both through in house training and manufacturers training. They now require a new member of the team to help deliver projects to the highest standards, if you want to win awards for your AV projects then this is the place to be. The role requires someone with the highest attention to detail that is able to lead a team of installation engineers to deliver projects on time and on budget. You will need to be client facing and have an innate understanding of AV project documentation. I need to see the below from you:
Crestron / Lutron Installation CONTROL4, Configuration / Commissioning
Previous experience in high end Bespoke AV projects
The ability to lead on site
Superb client liaison
Experience with IT home networks set up and installation
A love for home cinema and high end audio
Smarthome experience going back a min of 5 years
Drivers licence
If you now require a step up in our career within the residential AV market and want to find out more then please send your fully technical CV.
AV A-V A/V AUDIO-VISUAL AUDIO/VISUAL AUDIOVISUAL CEDIA CUSTOM INSTALL CINEMA INSTALLATION BESPOKE CRESTRON LUTRON COMTROL4 ESSEX HERTS HERTFORDSHIRE LONDON CISCO RUCKUS DRAYTEK....Read more...
Audio Visual Field Service Engineer (residential) - I am now looking for an audio visual experienced residential service engineer with either a good residential audio visual background (4 years) to take on av projects and systems that have been integrated into millionaires and billionaires homes, apartments, penthouses, yachts and beyond. This role is with a residential home automation company who have consistently delivered to the highest standards. This role will be a mix of remote technical support / on occasion further afield overseas to be hands on with av systems. I will need to see from you a technical CV that covers the following:• Crestron Control• Lutron lighting Service / Integration / Programming• IT home networks / Cisco (set up / configuration). Wyrestorm• Screen / Projector Lifts• Multi-room Audio, home cinema• Audio Visual Racks, smarthome love and appreciation• Client facing / remote technical support, overseas travel• Extremely technical and an excellent head for fault finding• Digital Media Systems
If you have this defined skill set and you are extremely client facing then please send me your full technical CV with all kit and hands on skills clearly shown.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND BE WORKING LEGALLY ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTERAUDIO VISUAL AV A/V A-V AUDIO/VISUAL AUDIO-VISUAL FIELD SERVICE ENGINEER CRESTRON SOUND LUTRON RESIDENTIAL CEDIA SMARTHOME KNX WYRESTORM AUTOMATION INTEGRATION INSTALLATION RACK LONDON SURREY BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE HERTS HERTFORDSHIRE MIDDX MIDDLESEX....Read more...
On Site AV Support Technician - This position will see you working as an AV event support technician on a client site in CENTRAL LONDON. The role will see you working at a corporate so the ability to work alongside senior management / directors is an absolute must i.e. you must be very client facing. You will be responsible for:* AV VC Technical Support (Cisco, Teams or Poly Experience)* Good with Audio and lighting as well as videowalls* Working with the client to ensure all av event needs are met* Basic trouble shooting and diagnostics* Preventative maintenance checks* Working knowledge of PowerPoint presentations* Ideally be able to use control systems Crestron AMXIf you have these skills and now seek to work in the corporate commercial world then please send me your full CV detailing all related skills and attributes.ONLY FULL DETAILED CVS NEED TO BE SENT. YOU MUST LIVING AND WORKING IN THE UK LEGALLYaudio visual av a-v audiovisual a/v vc event lights sound speakers mics videowall videoconference crestron MTR teams zoom logitech dante audinate qsys q-sys qsc powerpoint video signal service maintenance poly cisco videoconference video signal technician LONDON....Read more...
Marine Yacht AV Project Manager - I have a new requirement for an experienced av project manager with super yacht / mega yacht / leisure yacht / luxury yachts av automation and multi room av instllation / av integration experience. The role is working for a highly respected custom installation company who due to increase in orders and projects need a new audio visual project to spread the load. You will be tasked to work within a team of experienced professional to manage engineers clients expectations and to successful implement multiple projects. Ideally you will have been in a similar position elsewhere or looking to step up form a project engineers position or snr / lead av installation engineers position. You will need to demonstrate to me a good technical understanding of kit from control systems (Crestron, and Lutron) along with networking switches and related IT, needless to say experience with home cinema projection, LED / LCD / projectors and hi end audio / Hi Fi is an absolute must as well as Microsoft Project. The position involves overseas travel so the ability to be away from home for extended periods of time is an absolute must. If this position sounds like something you need then please send me your full Technical audio visual CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK WITH A VISA TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA, ALL INFORMATION MUST BE IN THE CV NOT IN A COVERING LETTERAV A-V A/V AUDIO VISUAL AUDIOVISUAL LIGHTING SOUND AUDIO-VISUAL AUDIO/VISUAL CEDIA CRESTRON LUTRON CISCO YACHT MARINE PROJECT MANAGER RAMS RFI ESSEX HERTS HERTFORSHIRE CAMBS CAMBRIDGESHIRE LONDON ANGLIA BEDS BEDFORDSHIRE INSTALLATION INTEGRATION....Read more...
Assist with hardware and software setup, troubleshooting, and maintenance (e.g. laptops, iPads, printers, interactive whiteboards)
Provide front-line technical support to staff and students—resolving day-to-day issues quickly and effectively
Carry out routine updates, checks, and backups to keep systems running smoothly
Help manage and support cloud-based platforms like Microsoft 365 and Google Workspace for Education
Assist with user permissions, groups, and device integrations in cloud environments
Support the maintenance of school networks, including LAN/WAN, Wi-Fi, and internet filtering
Assist with troubleshooting connectivity issues and helping keep school data safe
Help deploy and manage school devices using tools like Microsoft Intune, Cisco Meraki, and Jamf School
Support app deployment, policy updates, and remote device management across a range of devices (Windows, iPadOS, ChromeOS)
Keep accurate records of technical issues, resolutions, inventory, and user accounts
Log support tickets and document your work using our helpdesk platform
Receive structured training and on-the-job mentoring to build your skills
Stay current with new technologies in IT, cybersecurity, cloud services, and education tools
Support IT projects including device rollouts, migrations, Wi-Fi upgrades, and system improvements
Work closely with colleagues to plan and deliver high-impact changes across school sites
Training:15 - 18 Months (15 months on programme learning + 3 month EPA period)
Apprenticeship level
Advanced - Level 3 (A level)
CompTIA A+
AZ - 900
Remote Learning
Training Outcome:We are looking to offer full time employment upon successful completion of the Apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually.Employer Description:Provide IT support to schools across North London. Schools often face the same challenges: unstable networks, lack of confidence using IT in classrooms, and limited knowledge of computing. We’re here to change that—empowering schools with reliable systems, expert support, and modern tools.
We’re looking for a motivated IT Apprentice to join our team. This is a hands-on, client-facing role ideal for someone starting their IT career. You’ll gain real experience supporting networks, cloud platforms, and school devices—while working alongside friendly, experienced technicians.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
You will manage various Level 1 tasks while gaining invaluable key skills alongside accomplished and knowledgeable teammates. Growth and personal development are skills that will be applied in this role.
If you’re driven to learn, you’ll finish your first year having developed skills on the job that you would not get in any other Level 1 role in the country.
You’ll gain experience working with both staple and cutting-edge technologies, such as Microsoft Azure, AWS, and leading network providers; Cisco, Palo Alto, FortiGate.
You’ll also benefit from a career plan outlined by the network management team, with clear objectives tracked quarterly to make sure both you and your manager are happy with your performance and development plans to upskill on the job.
Tasks will include:
Managing customer requests and responding to incidents, i.e. firewall rule changes, network access, basic diagnosis, upgrades, escalation of complex issues, etc.
Monitoring customer systems for critical alerts and ensuring they are dealt with efficiently
Maintaining and supporting customer network systems such as firewalls, switches, routers, etc.
Training:Network engineer Level 4 (Higher national certificate) Apprenticeship Standard:
Course contents:
Module 1: Foundational Network Systems & Connectivity
Module 2: Network Performance, Security & Troubleshooting
Module 3: Advanced Network Concepts & Strategic Operation
Your training plan:
An apprenticeship includes regular training with JBC Skills Training
At least 20% of your working hours will be spent training or studying
You will be appointed a skills trainer who will meet with you remotely every 6-8 weeks for reviews and support with your Summative Portfolio work
Training Outcome:
Potential ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate
Employer Description:Version 1 proves that IT can make a real difference to their customers’ businesses. They are more than just another IT services company: they are leaders in implementing and supporting Oracle, Microsoft, and AWS technologies, and they are trusted by global brands to deliver IT solutions that drive customer success.Working Hours :Monday- Friday, 9.00am - 5.00pm
The working hours are flexible, it’s a 7.5-hour day between 08:00 and 18:00, you may wish to start earlier and finish earlier or start later and finish later.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you a top of the pile Audio Visual / Videoconference field engineer now looking for a new working environment? I am looking for a London or home counties based candidate. This role will see you visiting end user clients in the City, greater London and further afield. The main aspect of this position is to fix faults (service) and to complete preventative maintenance checks to clients within the blue chip market place. You will have an excellent head on your shoulders for fault diagnostics and be able to find problems that occur on integrated AV / VC systems. This could be a simple connector or issue or something much darker. Hands on skills need to be second to none and you need to work in a quick / efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed signed off and handed in on time. Previous experience with audio and video along with control systems is an absolute must. If your skills cover DSP / Bi-Amp / QSC, Qsys, Dante as well are a must. The role will offer training and development in industry related courses as well as further upward promotion within the company for the candidate that shows the aptitude and willingness to develop. So if you have the need to work for a more professional company then please send me your full detailed CV today.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AVIXA CRESTRON 101 FLEX DANTE QSYS DANTE AUDINATE CONTROL NETWORKING RACK CISCO RS232 RJ45 POLY CTS VC VIDEOCONFERENCE V/C AUDIOVISUAL AV AUDIO VIDEO VISUAL A/V AUDIO/VISUAL VIDEOWALL PROJECTOR AUTOMATION QSC LONDON BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE HERTS HERTFORDSHIRE SURREY KENT SURREY....Read more...
AV Field Service Engineer (London or Home Counties) – Are you a top of the pile Audio Visual field engineer now looking for a new working environment? I am looking for a London or Home Counties candidate who can work to the highest standard of customer satisfaction. The main aspect of this position is to fix faults (service) and to complete preventative maintenance checks to clients within the blue chip / corporate market place. You will have an excellent head on your shoulders for fault diagnostics and be able to find problems that occur on integrated AV systems. This could be a simple connector or issue or something much darker. Hands on skills need to be second to none and you need to work in a quick / efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed signed off and handed in on time. If you have basic programming experience of Crestron or knowledge of AV switching and Videowalls that would be nice to see on your CV. Previous experience with audio and video along with control systems is an absolute must. The role will offer training and development in industry related courses company for the candidate that shows the aptitude and willingness to develop. So if you have the need to work for a more professional in the South East region then please send me your full detailed CV today.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISACRESTRON EXTRON QSYS DSP AUDINATE DANTE SERTVICE MAINTENANCE PREVENTATIVE CONTROL VIDEOCONFERENCE NETWORKING RACK CISCO CTS VC AUDIOVISUAL AV SOUND LIGHTING AUDIO VIDEO VISUAL A/V AUDIO/VISUAL IPTV VIDEOWALLS LED PROJECTOR AUTOMATION LONDON ESSEX KENT SURREY SUSSEX HERTS BEDS BUCKS BUCKINGHAMSHIRE BERKSHIRE BEDFORDSHIRE....Read more...
Corporate AV Installation Engineer - Is it time for a change? Are you fed up working for a behemoth of AV company and feel the time is now to change to work for a company where everyone will know your name? My client a small niche provider of seamless AV integration, who value a solid project and happy client, this is not get in and get out type of a company. You will be valued, your work will be valued and your clients along with colleagues will value you. This means that I am looking for someone who is proud of the work they do and takes the time to make the work being done is being done well. I would like to see CVs that have circa 5 years of corporate AV integration experience into the corporate FTSE world as well the commercial side. Skills and experience needed are as follows:
VC Integration Cisco / Poly / huddles rooms,
Control systems Crestron
Switching Extron
Presentation solutions, videowalls, high end projection
Audioconference / Teleconference
DSP / Dante / QSC / QSYS
Basic systems programming & commissioning
Boardrooms, training rooms, meeting rooms, auditoria, reception areas
This position is more about you and a lifestyle choice. Due to the size of the company, you will have a real opportunity to make a difference and build your skills in the long term. There will be room to grow and develop but you must want to. If this is the type of environment that you think you can thrive in the please send me your CV ASAP.AV A/V A-V AUDIOVISUAL AUDIO/VISUAL AUDIO-VISUAL CRESTRON EXTRON BARCO CHRISTIE VIDEOWALL INTERACTIVE VIDEOCONFERENCE VC INSTALLATION VC INSTALL COMMISSIONING RACK CORPORATE BLUE CHIP LONDON BUCKS BERKS BERKSHIRE BUCKINGHAMSHIRE MIDDX MIDDLESEX SURREY....Read more...
Undertaking general administration duties that will focus on:
Taking responsibility for initiating and completing tasks, and to manage priorities and time to successfully meet deadlines
Preparing agendas and taking minutes of meetings when required
Supporting on financial administration, including raising purchase requisitions and maintaining purchase order records
Process and respond to enquiries, providing specialist and general advice on services under the supervision of an experienced mentor within the Estates and Property Department
Data input into Management Information Systems for example Computer Aided Facilities Management, Environmental Management system and other Estates online portals
Assisting with the preparation of Estates and Property Services reports and statistical data
Assist with updates and improvements to the department’s intranet pages
Assist with organising and arranging Estates and Property Services events and functions, including logistical support and coordination of resources
Contribute to the development and improvement of the departments administrative systems and processes, making suggestions for improvements
Assist in the collection of evaluation data for projects to seek insights into what has worked well and what needs improving
Using tools to scope, plan, monitor and report to successfully support the delivery of projects
Undertake other such duties of a similar nature which fall within the scope of the role, and which may be required from time to time
Supporting with travel arrangements where appropriateActively follow and promote the University of London policies, including the University's Dignity at Work and Equal Opportunities Policy and actively promote these where possible
Maintain an awareness and observation of fire and health and safety regulations
Any other duties consistent with both the grade and scope of the post
Any other duties reasonably required of the postholder by the reporting manager
Training:To meet the requirements of the Level 3 Business Administration apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:
Full-time employment upon successful completion of the apprenticeship
Employer Description:The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, their community and impact are global.
They are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
They are also a federation of 17 world class higher education institutions, with collaboration at the heart of their ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Their passion for increasing access to education and mobilising the collective power and expertise of the federation is central to their ability to transform lives around the world and address the global challenges of the future.
Their clients consist of the world’s largest and most successful technology providers such as Amazon, Cisco, Airbus, and Dropbox to name a few!Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
MAIN DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES:
Provide first-line IT support to staff and students, delivering prompt, polite, and professional customer service
Troubleshoot and resolve issues across all infrastructure, ICT system, hardware and software
Assist with the setup, configuration, and maintenance of computers, laptops, tablets, printers, and AV equipment
Support ICT use across the school and escalate complex issues to the appropriate members of the IT Support department when needed
Assist with user account management, software installations, updates, and access control
Help maintain and update the school’s IT inventory, tracking equipment and logging activity
Support the maintenance of the school network, including Wi-Fi and server infrastructure under supervision
Contribute to system improvements and IT projects, occasionally working flexibly outside normal hours
Respond to helpdesk tickets and ensure issues are documented and resolved efficiently, escalating issues where necessary
Follow school IT and safeguarding policies, ensuring data security and confidentiality
GENERAL:
Work co-operatively with, and in support of everyone at the school (including the work of other team members) by undertaking such additional duties as are reasonably commensurate with the post and level of responsibility
Review and develop own professional practice, undertaking training as required
Develop good working relations with other colleagues and promote a positive impression of the support services in all circumstances, identifying areas for improvement
Help foster a positive culture by upholding the vision and aims of the school
Training:Level 3 Digital Support Technician Apprenticeship Standard, St Peter’s Catholic High School.Training Outcome:Permanent Role: If you perform well and there’s a vacancy, you may be offered a full-time IT Support role.
Further Training: You may pursue additional certifications to enhance your technical expertise and career prospects. Some valuable certifications include:
CompTIA A+ (IT support and maintenance)
Cisco Certified Network Associate (CCNA) (Networking)
Microsoft Certified Solutions Associate (MCSA) (Microsoft technologies)
Certified Information Systems Security Professional (CISSP) (Cybersecurity)
ITIL Foundation (IT service management)
Google IT Support Professional Certificate (entry-level IT support skills)
Transferable Experience: Even if there’s no role at the school, you’ll have gained: Level 3 Digital Support Technician Apprenticeship
Employer Description:St. Peter’s is a successful and oversubscribed 11-16 Catholic Secondary School of approximately 1040 pupils. We primarily serve the children of our partner parishes across a wide area in Wigan, Lancashire and St. Helens. We pride ourselves on living out our mission statement to be a ‘Learning and serving community enriched through friendship and Christian faith.’ We are committed to both high standards of learning and personal conduct and to being a warm inclusive school where every child can succeed.
The vast majority of our pupils achieve expected or above expected standards at the end of KS2 and this leads to challenging targets at GCSE level. Through our clear expectations and nurturing environment, we create a calm focused learning environment where teachers can teach and the needs of all of our pupils can be met.
The curriculum offer at St. Peter’s is a wide and varied one with a very strong academic core and a diverse offer of Arts, Technical and practical courses. I would encourage you to explore this offer on the school website.
Our staff team is a strong mix of very experienced and more recently qualified colleagues and they are very well supported at all levels by our Professional Development Programme. Staff wellbeing is at the heart of our philosophy and we have embraced a number of strategies to promote this including staff wellbeing cafes, wellbeing buddies and the opportunity to work from home where practicable. Staff Development is supportedWorking Hours :Term time plus 4 weeks (days/hours to be agreed for working during school holidays). Working times are flexible, but generally between 8:30am - 3:30pm Monday - Thursday and 8:30am - 3:00pm on Fridays. 30-min unpaid lunch break. Working from home is allowable.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
