Job Title: Area Manager – Charity Retail (Buckinghamshire) Location: Buckinghamshire (Full-time, 40 hours per week) Salary: £36,000 - £40,000 (DOE) + Company Car Contract: Permanent Closing Date: Monday 30th June
Are you a driven, people-first retail leader with a passion for charity and community? Do you have multi-site management experience and the ability to inspire high-performing teams?
We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 15 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as Area Manager.
About the Role
As Area Manager, you will drive the commercial success of a portfolio of charity shops by delivering a strong, community-focused retail offer. You will lead on Gift Aid, the Hospice Lottery and other key income streams, ensuring each shop supports the charity’s mission.
You will manage and motivate a team of Shop Managers, providing empowering leadership and working closely with the Head of Retail to ensure all operations are efficient, compliant and commercially effective.
Key Responsibilities
Lead, motivate and support Shop Managers across multiple retail sites
Drive income generation and profit growth across the portfolio
Promote Gift Aid and the Hospice Lottery to maximise fundraising
Ensure each shop reflects its local community while aligning with charity values
Oversee compliance, health and safety, and operational best practice
Encourage teamwork, collaboration and a positive culture across the retail division
Contribute to the ongoing development and expansion of the charity’s retail strategy
Essential Criteria
Proven experience managing multiple retail locations (charity retail desirable)
Strong leadership skills with a people-focused, empowering approach
Commercially minded, target-driven and community engaged
Excellent communication, planning and problem-solving abilities
Full, clean driving licence – this role involves a high amount of travel and comes with the use of a company car
What You will Get in Return
In addition to a rewarding role with a respected local charity, you will benefit from a competitive salary, development opportunities, and a supportive team culture that promotes work-life balance.
Benefits include:
Use of a company car for business travel
Workplace pension (5% employer contribution, with option to increase to 6%)
26 days annual leave plus bank holidays (rising with service)
Enhanced sick pay and family leave policies
Access to Smart Health, including 24/7 online GP
Employee Assistance Programme
Life Assurance (3x salary)
Membership of the Blue Light discount scheme
This is more than a retail leadership role — it is an opportunity to make a meaningful difference by supporting vital hospice care in your community.
Apply now to take your career to the next level in a role with real purpose.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Job Title: Area Manager – Charity Retail (Buckinghamshire) Location: Buckinghamshire (Full-time, 40 hours per week) Salary: £36,000 - £40,000 (DOE) + Company Car Contract: Permanent Closing Date: Monday 30th June
Are you a driven, people-first retail leader with a passion for charity and community? Do you have multi-site management experience and the ability to inspire high-performing teams?
We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 15 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as Area Manager.
About the Role
As Area Manager, you will drive the commercial success of a portfolio of charity shops by delivering a strong, community-focused retail offer. You will lead on Gift Aid, the Hospice Lottery and other key income streams, ensuring each shop supports the charity’s mission.
You will manage and motivate a team of Shop Managers, providing empowering leadership and working closely with the Head of Retail to ensure all operations are efficient, compliant and commercially effective.
Key Responsibilities
Lead, motivate and support Shop Managers across multiple retail sites
Drive income generation and profit growth across the portfolio
Promote Gift Aid and the Hospice Lottery to maximise fundraising
Ensure each shop reflects its local community while aligning with charity values
Oversee compliance, health and safety, and operational best practice
Encourage teamwork, collaboration and a positive culture across the retail division
Contribute to the ongoing development and expansion of the charity’s retail strategy
Essential Criteria
Proven experience managing multiple retail locations (charity retail desirable)
Strong leadership skills with a people-focused, empowering approach
Commercially minded, target-driven and community engaged
Excellent communication, planning and problem-solving abilities
Full, clean driving licence – this role involves a high amount of travel and comes with the use of a company car
What You will Get in Return
In addition to a rewarding role with a respected local charity, you will benefit from a competitive salary, development opportunities, and a supportive team culture that promotes work-life balance.
Benefits include:
Use of a company car for business travel
Workplace pension (5% employer contribution, with option to increase to 6%)
26 days annual leave plus bank holidays (rising with service)
Enhanced sick pay and family leave policies
Access to Smart Health, including 24/7 online GP
Employee Assistance Programme
Life Assurance (3x salary)
Membership of the Blue Light discount scheme
This is more than a retail leadership role — it is an opportunity to make a meaningful difference by supporting vital hospice care in your community.
Apply now to take your career to the next level in a role with real purpose.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
To maintain the appearance of the site, checking the premises regularly, recording and undertaking necessary repairs, and sharing responsibility for the day-to-day maintenance of the building, including ordering and supervising repairs for small maintenance contracts and improvement schemes, ensuring best value for money is achieved
To carry out the programme of grounds maintenance
To inform the Office Manager immediately of any concerns about the quality of work or behaviour of any site staff, including cleaners and contractors
To help maintain water and air safety on site by undertaking checks as required, to ensure its legionella safety at any time.
Maintain all kettles and urns, undertaking checks as needed, to ensure their water safety at any time
To assist with room bookings
To help maintain a Dementia Friendly environment and our Dementia Friendly Garden
Oversee the daily upkeep and safety of the premises and help the Office Manager to lead for Health and Safety across the organisation, managing issues as they arise
Support the Office Manager in managing all contractors associated with the servicing of the premises.
Troubleshooting and supporting colleagues where necessary with ICT issues.
Support the Office Manager to ensure all purchased services are cost-effective.
Support the Office manager in implementing improved processes and new technologies, and collaborate with management and relevant team members to achieve these improvements.
Provide excellent levels of customer service and support to colleagues.
Support the Office manager in driving improvements to operational policies and procedures and monitoring compliance with all policies and procedures in line with the organisation's values.
Maintain clear and accurate operations documents/procedures for reference purposes on the compliance system.
Help the Office manager ensure that all building documentation (policies, procedures, guidelines, and statutory requirements) is regularly reviewed, updated, and in accordance with changing legislation/compliance.
Proactively engage with training, regular supervision and team meetings as necessary for the delivery of this post’s responsibilities.
Help the Office manager to plan, manage and implement scheduled and ad hoc maintenance and refurbishments. Ensuring contractors are monitored and controlled while on sites in accordance with client instructions
Support the aims of Alzheimer’s & Dementia Support Services and act as an informed advocate wherever possible.
Training:
Most of the apprenticeship is spent working. You'll learn on the job by getting hands-on experience.
Training Outcome:
Facilities Supervisor
Employer Description:Alzheimer’s and Dementia Support Services are Kent’s biggest independent charity, and an award-winning charity – Kent Charity of the Year 2024, who are dedicated to providing support to people affected by dementia. We have been working within the Dartford, Gravesham, and Swanley since 1991. Since the 1st April 2022, we have expanded our support to the following areas: Chatham, Strood, Gillingham, Rochester, Maidstone, Malling, Sevenoaks, Tunbridge Wells, Tonbridge, Weald, Sittingbourne, Sheppey, and Faversham.
We have a local reputation for providing excellence in dementia support and care which is testament to the hard work and dedication of our Board of Trustees, management, staff and volunteers. The charity was previously registered under charity number 1024385, prior to incorporation in 2017.
We are the local specialist dementia service and we empower people affected by dementia to carry on their chosen lifestyle. We equip people with the knowledge and practical support to live with dementia.
People affected by dementia are at the heart of everything we do and are encouraged to be involved with our services, at all levels, enabling us to offer unique and bespoke support.
Alzheimer’s and Dementia Support Services is a local charity which allows us to focus our support carefully to the needs of the local community and each and every person we support.Working Hours :Monday to Friday - 9am - 5pmSkills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Physical fitness....Read more...
TRUSTEE – PR & COMMUNICATIONS SPECIALIST Location: UK-wide (board meetings held quarterly, hybrid format) Type: VoluntaryAbout Springboard
Springboard is a UK-based charity founded in 1990 with a mission to futureproof the hospitality and tourism talent pipeline.They do this by promoting the sector as a great place to work, attracting new talent and supporting unemployed and disadvantaged people into sustainable careers.Each year, they support over 5,000 people into work, train thousands through employability programmes and engage tens of thousands of students through their education work.
The role
Springboard is seeking a new trustee with senior-level experience in PR and communications to join their Board.This is an exciting opportunity to help shape the charity’s strategic direction and champion its messaging at a pivotal time for the organisation and the sector.You will provide strategic oversight and expert advice to the executive team on brand, campaigns, digital, content, PR and stakeholder engagement.You’ll support their ambition to strengthen Springboard’s brand recognition, refine their messaging and help bring to life the human impact of our work - changing lives and unlocking the potential of hospitality careers.
What they’re looking for
A senior communications or PR professional with experience in brand development, strategic communications, digital campaigns or media engagement.Experience in the hospitality sector would be a distinct advantage.Charity experience is welcome but not essential.Most importantly, we want someone passionate about our mission and committed to helping us grow our profile and impact.
Trustee Commitment
The Board meets quarterly (hybrid), with occasional subcommittee and strategic meetings.Trustees are expected to support Springboard with insight, networks and advocacy between meetings.....Read more...
You will be encouraged to bring ideas to the table, work collaboratively, and play a part in shaping our future.
Support the Vocational Construction Programme with the administration of the programme working with the Education Lead and Programme Manager
Responding to enquiries about the programme and marketing to potential new schools
Day-to-day operations including liaison with schools and tutors, preparing and distributing materials to tutors, arranging cover when required and ensuring submission of assessment information required from tutors
Support the organisation and delivery of events that SATRO run for young people
We are a small team where everyone pulls together as needed so there will be occasions when you will need to help prepare for charity wide activities and support where required to meet the charity’s aims and obligations.
Training Outcome:It is intended that this role will have scope for advancement and that the successful candidate will develop their skills in order to assume more responsibility for the operation of the vocational skills programme. Employer Description:SATRO is an education charity based in Surrey, working across South Central England.
Our purpose is to raise the aspirations of young people for their future careers, and through access to inspiring people from a wide range of businesses help them develop the skills and confidence to pursue their goals.
STEM is at the heart of what we do, and we define this broadly because of the importance of a variety of different roles to making these businesses a successful part of our regional economy.
We work by partnering with schools and employers to bring challenges, workshops, events and learning experiences to students of all abilities and backgrounds, with three key areas of focus:
• Employability & Skills
• STEM Education
• Vocational SkillsWorking Hours :Monday to Friday – core hours 9am to 5pm with occasional events outside of these times. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
People & Culture Partner
Location: Based at the Hospice (Hybrid – 60% office based)
Contract: Full-Time, 37.5 hours per week
Salary: £45,502-£52,884 per annum
Closing date: Thursday 18 July 2025
Are you an experienced HR professional looking to make a meaningful impact in a values-led organisation?
An established and respected charity hospice is seeking an experienced People & Culture Partner to join their dedicated team. This is an exciting opportunity to work in a dynamic environment where your work will truly matter, supporting the delivery of an organisation-wide People Strategy that puts compassion, inclusion, and professionalism at its heart.
About the Role
As a key member of the People & Culture team, you will:
Lead and deliver a high-quality, proactive HR service across designated directorates.
Provide expert advice on all people-related matters including employee relations, change management, workforce planning, engagement, and leadership development.
Manage a small team, ensuring a responsive and supportive HR service.
Contribute to strategic projects, policy development, and continuous improvement across the organisation.
Deputise for the Director of People & Culture where required.
This is a hybrid role with approximately 60% office presence, based at the hospice site, offering a healthy work-life balance within a supportive environment.
What We’re Looking For
We’re seeking a CIPD-qualified HR professional who:
Has experience managing complex casework and organisational change.
Brings a confident, coaching style to line management development.
Is knowledgeable in employment law and HR best practice.
Thrives in emotionally sensitive environments and leads with empathy and professionalism.
Has previous experience in a healthcare, charity, or similarly complex setting (desirable).
You will need to be someone who is not only resilient and driven but also understands the importance of humanity and compassion in everything you do.
Why Join Us?
You’ll be joining a charity with a strong sense of purpose and values, where the work you do supports a community of patients, families, volunteers, and staff. Your contribution will directly influence workplace culture, wellbeing, and leadership across the organisation.
Ready to apply?
If you're passionate about making a difference and want to bring your expertise to a purpose-driven organisation, we’d love to hear from you.
Applications close Thursday 18 July 2025
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
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Do you have a passion for working children and young people? Do you have some professional experience working with young people? Would you like to work for a charity?
My client is a local charity in Leeds who support young people in the local community with their children’s homes, special educational schools and community projects.
The Support Worker role is working in a brand new children’s home in Keighley supporting 2 young people with traumatic backgrounds and social, emotional issues.
The Support Worker role is offering the following
Starting salary of £26,972
Sleep in payment of £42 (8 sleep ins a month gives you an extra £4,000 per annum)
37 hour a week contract
Full training and funded qualifications
I am looking for passionate Support Workers with experience working with Children and/or Young People with either traumatic backgrounds, social and behavioural issues in any of the following :
children’s home
care leavers
SEN
PRU students,
young offenders
youth work
youth justice
Apply here to secure an interview!....Read more...
The Business Administration Apprentice will undertake a range of duties including:
General administration duties:
Answering and responding to incoming phone calls
Maintaining office supplies
Preparation of correspondence (Microsoft Word & Outlook)
Updating Access/InForm databases
Undertaking basic Health & Safety checks and maintaining appropriate records
Note taking
Filing & archiving
Finance duties:
Banking
Customer service duties:
Dealing with resident issues face to face and on the phone
Use of Microsoft Publisher (preparing promotional material)
Organising and facilitating social activities
Preparing rooms for activities (including cleaning)
Encouraging participation
Other duties:
Walking between sites and supporting colleagues in their duties
Other reasonable duties as required
Training:On the job training with the employer whilst working towards the Apprenticeship Standard.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.Training Outcome:
There are opportunities to progress to higher levels or take more specific qualifications
Many employers retain apprentices in full/part time positions
The qualifications you gain can also help you to get into higher education or other employment
Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.Employer Description:Cutbush and Corrall Charity was established in 1865 to provide almshouse accommodation. The Charity now has 154 self-contained properties in and around Maidstone. Many of the Charity’s properties are of historic interest.
The Charity provides affordable accommodation for older people who would otherwise find it difficult to meet their housing needs.Working Hours :35 hours per week.
9.00am to 5.00pm .
Monday to Friday, with 1 hours’ lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Knowledge of Microsoft....Read more...
Do you have a passion for working children and young people? Do you have some professional experience working with young people? Would you like to work for a charity?
My client is a local charity in Leeds who support young people in the local community with their children’s homes, special educational schools and community projects.
The Therapeutic Support Worker role is working in a brand new children’s home in Keighley supporting 2 young people with traumatic backgrounds and social, emotional issues who are being prepared for foster placements.
You will be trained in therapeutic childcare including Trauma Informed Care, PACE and Emotional Literacy.
The Support Worker role is offering the following
Starting salary of £28,762
Sleep in payment of £42 (8 sleep ins a month gives you an extra £4,000 per annum)
37 hour a week contract
Full training and funded qualifications
I am looking for passionate Support Workers with experience working with Children and/or Young People with either traumatic backgrounds, social and behavioural issues in any of the following :
children’s home
care leavers
SEN
PRU students,
young offenders
youth work
youth justice
Please note you must have a full UK driving license for this role.
Apply here to secure an interview!....Read more...
Please do not apply for this job if you require sponsorship to work in the UK. This position is only available for those who have right to work in the UK and have a UK Manual Driving License.
Are you an experienced Registered Manager who has experience working with brain injury, complex needs or mental health? Are you looking to work for the UK’s leading Brain Injury charity? Apply here!
I am looking to recruit an experienced Service Manager who has experience with residential services and has worked previously with clinical teams or brain injury, complex needs or mental health conditions.
The service is a 24 bed long term rehabilitation unit for adults who have suffered a brain injury and require care and support in their journey and is a flagship home in Llanelli, Wales for the charity. We are looking for an influential, hands on and quality focused Registered Manager who can come in and work with the Senior Management team to make quick and effective changes. The Registered Manager role is paying £49,440 per annum and is a full time permanent contract. Relocation will be considered!
The successful candidate must have:
Previous Registered Manager experience within residential or rehabilitation services
Strong experience of the Care Inspectorate and track record of positive inspections
Hands on management style who can motivate and positively lead a team
Commutable travel to Llanelli
Please apply if you are looking for a new challenge where you will make the difference!....Read more...
No two weeks at Active Fusion are the same. Here's what a typical week in the life might look like:
Monday: Attend a team meeting, plan social media content and create a short video highlight reel from a recent programme.
Tuesday: Visit a community or school programme to capture images, video and interviews; then edit and upload content.
Wednesday: Draft blog posts or case studies, schedule email newsletters and assist with the marketing preparation of an upcoming corporate event.
Thursday: Represent Active Fusion at a community event, distributing marketing materials and engaging with attendees.
Friday: Review social media and campaign analytics, update the content calendar and brain storm ideas for a future campaign.Training:Day release at Doncaster College.Training Outcome:Potential full time employment following completion of the apprenticeship.Employer Description:This is an exciting opportunity to join an ambitious charity dedicated to changing the lives of local children and young people.
As a charity, Active Fusion exist to help every child develop a love for being active. We work with education providers, community partners and private sector organisations to deliver physical education and activities to local children and young people who are most in need.Working Hours :Monday – Friday, shifts to be confirmed. Part time basis of 22.5 hours per week. Some evening and weekend work required for events or campaigns.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Job Title: Individual Giving Manager
Location: Romford RM4 1QH / Hybrid working options available
Salary: £36,971 – £43,792 per annum plus great benefits
Contract: Full-Time, Permanent (37.5 hours per week)
Specialism: Individual Giving / Fundraising / Direct Marketing
About the Role
An established Essex-based hospice is seeking a proactive and strategic Individual Giving Manager to lead on key income streams including lottery, raffles, and regular giving. As the organisation embarks on an exciting 5-year strategy, you’ll play a key role in delivering sustainable income and developing long-term donor relationships.
This is a high-impact role within a supportive and ambitious team, where you'll lead the planning, execution, and evaluation of individual giving campaigns across multiple channels. You'll also drive innovation in product development and supporter engagement, using insight and data to maximise income and retention.
Key Responsibilities
Deliver the organisation’s strategy for lottery, raffles, and regular giving
Design and optimise supporter journeys that increase loyalty and lifetime value
Use data insights to evaluate campaigns and improve future performance
Collaborate with internal teams to integrate giving opportunities across channels
Manage budgets, forecasts, and ROI reporting
Ensure compliance with Fundraising Regulator and Gambling Commission guidance
About You
Significant experience in direct marketing and campaign management
Proven ability to grow income through multi-channel fundraising campaigns
Confident in using supporter data to inform decisions and improve outcomes
Knowledge of GDPR, fundraising codes of practice, and gaming regulations
Skilled in managing external suppliers and creative agencies
A collaborative and solutions-focused team player with excellent communication skills
Why Join?
This is a fantastic opportunity to join a respected, values-led charity that delivers essential care and support to local communities. The charity offer amazing work/life balance, supportive and collaborative working and opportunities for learning and development.
If you’re passionate about individual giving and ready to take ownership of key income streams, we’d love to hear from you.
How to Apply
Please submit your CV and a brief covering statement outlining your suitability for the role.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
Are you a Senior Support Worker or Team Leader with adult social care? Do you professional experience working with Dementia, Learning Disabilities, Mental Health or Brain Injury? Do you want to work a shift pattern with NO sleep ins? Apply Here. Starting salary of £14.77 per hour, based in Horsham
Unfortunatley we are not able to offer sponsorship at this time
I am looking a Team Leader or senior who have experience working with either mental health, dementia or learning disabilities or brain injury. You will be working for a specialist charity who provide rehabilitation to adults who have acquired a brain injury. This is a permanent, full-time role based in a specialist supported living service in Horsham
We are looking for compassionate and conscientious Senior Support Workers who are passionate about promoting independence and assisting service users and their families in their rehabilitation journey.
On offer as a Team Leader, you will receive:
Pay rates of £14.77 per hour
Full time, permanent contract of 36.5 hours per week guaranteed with available overtime.
Day shifts ONLY: ( 7.30am – 3.00pm or 3.00pm – 10.00pm) NO sleep ins
Clear career progression and opportunities
33 day annual Leave
To be considered for the senior role, you must have:
A QCF Level 3 in Health and Social Care or willing to work towards it
Experience in adult social care overseeing staff
committed to permanent full-time hours
A positive, empathetic, person-focused mindset.
If you are looking for your next exciting and rewarding career move with a leading and person centred charity
Apply here: lhulin@charecruitment.com 07990044874....Read more...
We'll provide all the training you need to thrive in a really friendly, busy place that makes a huge difference to people in our District. We provide advice about financial crisis, debt, benefits, housing, employment and family law. Our service is there for everyone and we often help people experiencing very difficult situations
Main Duties & Responsibilities:
You will be expected to time manage and prioritise your workload as appropriate in what is a very busy and fast paced organisation
Enquiries are received via telephone, email, face to face and answer machine messages
Following set procedures register all client enquiries on the national Citizens Advice electronic record keeping system, Casebook
Maintaining confidentiality and complying with all national GDPR requirements liaise with advisers and relay information relating to ongoing and new cases as required
Process food parcel and fuel voucher requests as appropriateOpen, record, scan and distribute incoming post
Proofread, print and post outgoing mail and record as necessary ready for dispatch
Ensure all incoming client documentation is scanned and added to their electronic data record notifying the relevant caseworker
Process incoming referrals to the service registering clients on our electronic client database and follow set procedures
Book both scheduled and one off appointments using our in house electronic system ensuring the client receives a text message with the relevant details
Provide help, training and support to our volunteer advisers as needed
You will maintain and work with all our administrative systems and procedures to ensure efficient working and compliance with Citizens Advice quality standards, our various funders, including the Money & Pensions Advice Service, Community Fund and our core funder, Lancaster City Council
Any other administration tasks as requested by the Client Services Team Leader or Senior Management Team at Citizens Advice North Lancashire
Reception:
First point of contact for all clients accessing CANL via our reception area offering a welcoming, non judgemental and professional approach
Triage as appropriate and provide information regarding the various different options for accessing advice from CANL
Provide general information about the service as requested
Prioritise and if required seek support from the daily duty person if you feel a client may be in crisis or a matter may be urgent
Register clients as appropriate on our ‘in house’ client database
Provide support to the Advice Navigators dealing with ‘drop in’ clients
Training Outcome:
Citizens Advice offers a structured training programme from apprentice to Advice Director and everything in between
We have a huge range of training so if you're interested in learning about customer service and working in a charity we can train you in a variety of skills and tasks including specialist debt and housing work, and formal advice giving
Citizens Advice is a great place to start if you're interested in a career in law or the charity sector
Employer Description:Citizens Advice North Lancashire is a local charity supporting around 8,000 people each year in Lancaster and Morecambe. We give in depth expert advice to people in all areas of social welfare law including financial crisis, debt, benefits, housing, employment and family law. Our service is free, independent, impartial and always confidential.Working Hours :Monday - Friday, Shifts to be disclosed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Do you want to make a positive difference to vulnerable children and their lives? Are you keen to work with an outstanding provider who offers clear development and progression opportunities? Do you have a passion for personal development? This is an opportunity with a National Charity who specialises in providing Therapeutic care, to vulnerable children and young people.
If you have answered yes to any of the above, then please get in touch as we have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
Please do not apply if you need sponsorship. To apply for this role you must have residence and right to work within the UK
On offer is a fully funded, industry accredited training programme which offers you an excellent career progression into management or as a qualified Child Psychotherapist. My client has a fantastic reputation for nurturing staff and are an industry leader with their in house training programmes.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Therapeutic Support Worker includes:
Starting salary of £33,750
Full-time contract
40 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
The unique opportunity to become a qualified child psychotherapist whilst working in children’s home.
Responsibilities of the Therapeutic Residential Worker:
Ensuring to help the children with their emotional, physical and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
Encourage positive life experiences for the children
Salary: £33,700
Location: Tenderden
Please follow the instructions on this website to apply your interest, or alternatively for more information on this position please contact Laura, I can answer any questions and fast track your application to my client.
#IND-CH-SUPWK-PRM24
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Do you want to make a positive difference to vulnerable children and their lives? Are you keen to work with an outstanding provider who offers clear development and progression opportunities? Do you have a passion for personal development? This is an opportunity with a National Charity who specialises in providing Therapeutic care, to vulnerable children and young people.
If you have answered yes to any of the above, then please get in touch as we have an opportunity available with National Charity who specialises in providing Therapeutic care, education and treatment to vulnerable children and young people.
Please do not apply if you need sponsorship. To apply for this role you must have residence and right to work within the UK
On offer is a fully funded, industry accredited training programme which offers you an excellent career progression into management or as a qualified Child Psychotherapist. My client has a fantastic reputation for nurturing staff and are an industry leader with their in house training programmes.
This is a role where you will be working with one of the most reputable care providers in the area and will benefit from ongoing training and support to ensure you have everything you need to become successful in the role.
Benefits for the Therapeutic Support Worker includes:
Starting salary of £33,750
Full-time contract
40 days annual leave
Paid for DBS
Fully funded training
On-going progression opportunities
Pension, maternity and paternity benefits and more!
The unique opportunity to become a qualified child psychotherapist whilst working in children’s home.
Responsibilities of the Therapeutic Residential Worker:
Ensuring to help the children with their emotional, physical and developmental needs.
Display yourself as an appropriate role model
Demonstrate a positive attitude, empathy and resilience
Encourage positive life experiences for the children
Salary: £33,700
Location: Tenderden
Please follow the instructions on this website to apply your interest, or alternatively for more information on this position please contact Laura, I can answer any questions and fast track your application to my client.
#IND-CH-SUPWK-PRM24
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You will support development of children within their room through assessing children's development, setting up provision and interacting with children while supporting parents. Your day-to-day duties will include:
Planning and preparing activities: You will plan and prepare developmentally appropriate activities and experiences that promote children’s learning and development. These might include art and craft activities, sensory play, and outdoor exploratio
Providing care: You will be responsible for the personal care needs of young children, such as feeding, changing, and toileting
You will also ensure that children are safe, healthy and happy
Supporting learning: You will create a nurturing and stimulating environment that encourages children’s curiosity and exploration
You will observe children’s play and interactions, and provide support and guidance to help them learn and develop
Working with families: You will work closely with families to support children’s development and wellbeing
You will communicate regularly with families, sharing information about children’s progress and needs, and working collaboratively to support their ongoing learning and development
Record keeping: You will maintain accurate records of children’s progress and activities, using this information to inform planning and support children’s ongoing development
Training:
Apprenticeship Details - 19 months expected duration to complete, working towards your Early Years Educator Level 3 Apprenticeship. (All learning is delivered online/remote)
Training will include paediatric first aid qualification
Training Provider: LMP Education (rated 1st best UK training provider)
Training Outcome:
Completion of the level 3 qualification and a permanent role within this field
Employer Description:Ark Start is part of Ark, an education charity and Multi-Academy Trust, running primary and secondary schools in London, Birmingham, Hastings and Portsmouth.
Being part of a large education charity helps us provide our children with the best possible education by ensuring we have excellent training opportunities for staff and that our provision is preparing children to start primary school happily and confidently. Explore our network of 39 schools in Birmingham, Hastings, London and Portsmouth.Working Hours :Monday- Friday
09:00- 17:00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are seeking an experienced OIC Portal Legal Advisor to join their expanding team in their Leeds office.
In this role, you will manage a caseload of fast-track RTA cases through all stages of the OIC portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.
Key Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firms Case Management Systems and using the agreed internal procedures and practices
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
- To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firms integrity
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
- Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
- Perform to a high level in a target-orientated environment
Experience & Knowledge
- Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
- Excellent negotiator with strong communication skills
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills
- Focus on delivering quality service to clients and the firm
Benefits
- Minimum 25 days holiday plus bank holidays
- Hybrid working model
- Holiday buy and sell?
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity?
- Medicash cash plan claim back dental / physio / optical appointments??
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools??
- Discounts and cash back on travel and shopping through Medicash extras?
- Life Assurance Scheme (4 x salary)?
- Pension scheme?
- Funded driving theory test
- Active network of Wellbeing Champions providing mental health support?
- Training and development opportunities?
- Funded social events to connect with your colleagues?
- Dress for your day policy?
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are seeking an experienced OIC Portal Legal Advisor to join their expanding team.
In this role, you will manage a caseload of fast-track RTA cases through all stages of the OIC portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.
Key Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firms Case Management Systems and using the agreed internal procedures and practices
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
- To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firms integrity
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
- Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
- Perform to a high level in a target-orientated environment
Experience & Knowledge
- Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
- Excellent negotiator with strong communication skills
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills
- Focus on delivering quality service to clients and the firm
Benefits
- Minimum 25 days holiday plus bank holidays
- Hybrid working model
- Holiday buy and sell?
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity?
- Medicash cash plan claim back dental / physio / optical appointments??
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools??
- Discounts and cash back on travel and shopping through Medicash extras?
- Life Assurance Scheme (4 x salary)?
- Pension scheme?
- Funded driving theory test
- Active network of Wellbeing Champions providing mental health support?
- Training and development opportunities?
- Funded social events to connect with your colleagues?
- Dress for your day policy?
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
This entry-level opportunity is ideal for graduates looking to kickstart their careers in the wonderful world of Public Relations. We are seeking a dynamic and enthusiastic individual to join a growing PR agency located in Brighton. Led by a team of comms experts, they thrive to help social enterprises and charities drive impactful campaigns. Graduate PR Account Executive (6 months contract, Salary: Circa £23,400 per annum pro rata, Location: Brighton) **Potential to grow to a permanent full-time position** The successful candidate will be an exceptional writer, proficient in social media, and have a deep interest in the media, communications, and charity/social purpose sectors. Here's what you'll be doing:Assisting the director in implementing integrated PR campaignsDrafting press releases and crafting pitches for news, features, and lifestyle mediaLiaising with clients, journalists, associates, and suppliers.Monitoring media coverage, creating coverage lists, and generating reportsCreating and maintaining media lists, staying updated on industry changes, including new roles and media platformsMonitoring and scanning daily news and journalist requestsManaging and growing the agency’s social media channels, including creating engaging content, templates, blogs, and articlesUpdating and maintaining the company’s websitePerforming various administrative dutiesAbout you:A degree (preferably in public relations, communications, or journalism)Some experience in a business setting (PR, communications, or relevant experience such as managing a student society is highly valued)Strong writing skills and fluent communication abilitiesGood organizational skills, including email management and reportingKnowledge of copywriting and editingUnderstanding of social media platforms, including X, LinkedIn, Instagram, and FacebookAn interest in the charity and social purpose sectorBasic design skills, with experience in creating templates using Canva or similar toolsA willingness to learn and a genuine interest in current affairsProficiency in MS Word, Excel, and PowerPointStrong research and analytical skillsThe ability to prioritise workloads and meet tight deadlinesBasic budget management skillsHere are the benefits of the job:Salary circa £23,400 per annum pro rataStarting on a minimum of 3 days a weekHigh potential to grow to a full-time permanent opportunityFlexible working environment, working ideally two days a month at Brighton officeWork permission: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. If you are eager to make a meaningful impact through innovative PR and communications strategies, and are ready to grow in a dynamic environment, we would love to hear from you. Apply now and be a part of a growing team!....Read more...
Under the direction of the IT Team, you will:
Learn about and assist with the smooth running of Microsoft, Apple and Google devices/software.
Learn about and assist with network infrastructure and audio/visual setups.
Learn about and assist with how to resolve technical issues for students and staff.
Training Outcome:The career progression for an IT apprentice depends on the apprentice’s interests, skills, and chosen area of specialisation.Employer Description:TPLT is, in law, an educational charity, as are all Multi-Academy Trusts; we support primary and secondary schools across Somerset and North Somerset. Our shared ambition is a great education for every child.Working Hours :Monday to Friday, all year round. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
To provide professional, flexible administrative support in this “hands-on” position.
To assist the Operations and Finance teams in delivering an effective administration service.
Support the fundraising team and maintain the fundraising database with details of income generated.
Collate relevant data for transfer to our accounts' software to aid management accounts production and budget reporting.
Attendance and participation at meetings as required and ensure accurate, detailed and appropriate actions are produced.
To provide cover in the absence of other staff as directed.
Work within the provisions of the Data Protection Act, observing strict confidentiality in relation to all aspects of work undertaken.
Respond sensitively and professionally in supporting and maintaining professional relationships with colleagues and all contacts who work with the charity.
To be aware of and work within the Charity’s health and safety policies, relating to the working environment and building security, reporting any issues promptly to your immediate Line Manager
Develop personal skills and capabilities through ongoing training as provided internally by the company or externally, subject to company approval and as agreed with your Line Manager.
Training:Your apprenticeship training will be a fully work-based learning programme across 18-months, method to be confirmed. Upon completion of your apprenticeship, you will achieve a Level 3 qualification in Business Administration.Training Outcome:
There will be the possibility of full-time, permanent employment following completion, with the hope of further training, development and career progression being available for the right individual.
Employer Description:HospiceCare, established in 1995, is the main provider of palliative care in North Northumberland. We serve a population of around 65,000 people living in some of the most rural parts of the country. (see map below) We have two Wellbeing Centres - one in Alnwick and one in Berwick. We deliver a person-centred Hospice at Home service offering practical care and support to adults aged 18 years and over, who are living with a terminal illness requiring palliative input. The care is delivered by our Registered Nurses and our experienced team of Hospice Support Workers, 365 days a year day or night, planned or in a crisis, with emphasis on promoting quality of life. Our Hospice at Home service is accessed by a Healthcare professional such as a GP or District Nurse - Ask them to refer you. We also offer a Family/Bereavement Support Service, Dementia Support Service, and Therapeutic Drop-In Cafes which can be accessed via self-referral. Our services are delivered free at the point of needWorking Hours :Monday - Friday (between 8:30am - 4:30pm). 37 hours and 30 minutes a week.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,IT skills,Organisation skills,Team working....Read more...
Follow agreed targets and objectives with regards to the role.
Use of PDA to improve performance.
Follow work instructions efficiently.
Training:
Through a combination of on-the-job experience and structured learning.
They will work alongside experienced tradesperson, gaining hands-on skills in painting, decorating and surface preparation.
Training Outcome:
With experience, you could become a team supervisor or move into related areas like estimating, contract management, interior or set design, or heritage conservation.
Employer Description:Selwood Housing is a registered charity (1141124). Selwood Housing Society Limited is a company limited by guarantee (4168336). We are authorised and regulated by the Financial Conduct Authority reference no 739372.Working Hours :Mixture of Field-based and office.
The normal working week is working Monday to Friday inclusive.
Normal full-time hours worked between 8am – 5:30pm with a one hour lunch break.Skills: Communication skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Birkenhead office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Leeds office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
