The duties will involve:
Assisting the Engineer with first and second fix of fire & security, sound, TV and audio-visual systems
Commissioning and testing of systems
Maintenance and repair of existing fire & security, sound, TV and audio-visual systems previously installed
Following guidance on health & safety and site-specific policies
Use of hand tools and cordless drill
Liaising with customers on site
These duties are not exhaustive, and other tasks will be required from time to time.
Applicants should be willing to attend day release at Access Training based on Team Valley, Gateshead (this will be one day per week in some phases and fortnightly in others). It is essential that applicants can drive and hold a full UK licence to be considered for this role.
Probationary period applies. DBS check required.
Please note a 2-week paid work trial will be required prior to an offer of employment being made with the company.Training:
The successful applicant will work towards the Fire, Emergency & Security Systems Level 3 Apprenticeship Standard
Will be required to attend day release at Access Training on Team Valley, Gateshead (this may be 1 day per week or 1 day per fortnight dependent upon the phase of the course you are in).
Please note the day of delivery may change dependent upon the phase you are in (there are now 5 phases).Training Outcome:
The role will develop over time in terms of the level and variety of duties, and ongoing training and support will be provided
Employer Description:ACS (Alarm & Communication Systems) was formed in 1986, as specialist security systems, intruder alarms and CCTV installers and maintenance company. Since 1986, ACS, based in Washington Tyne and Wear, has expanded and diversified, providing services to clients across Sunderland, Newcastle, Durham and the Northeast of the UK.
Now split into ACS Technologies and ACS Education, we are able to directly focus on differing marketplaces and are not just security systems and CCTV installers.
ACS Technologies specialises in fire, security, CCTV, TV distribution, sound and communication systems as well as addressing other specialist requirements for the building services sector.
ACS Education specialises in Audio Visual and Data Services within the education sector and provides a wide selection of critical services to schools, colleges and universities across the Northeast area including Sunderland, Newcastle and Durham.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am to 3.00pmSkills: Communication skills,Initiative,enthusiastic....Read more...
Security Systems Installation Engineer - This new position is seeking an experience install of home security systems. The role will see you working in high end properties where you will be installing state of the art modern security solution for HNWI. The position will see you predominantly working in central London and the surrounding home counties but due to the nature of the position sometimes further afield. You will be expected to work to the highest standards and be able to communicate effectively with both the end user client and the internal team. You will have at least 4years experience within the home security market and bring experience with CCTV, access control, door entry along with all related networking and cabling needed. Hands on skills need to be second to none as well as the ability to follow wiring diagrams and schematics. If you now seek a new role in the world of home security then please send me your full CV today.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
SECURITY SOLUTIONS CAMERA CCTV INSTALLATION INTEGRATION RESIDENTIAL BESPOKE BPT ACCESS CONTROL TEXECOM HIKVISION SCANTRONIC LIGHTING NETWORK CABLING....Read more...
The role is varied and will involve working on both the fire and security side of the business - on both installation and maintenance, and duties will include:
Carrying out 1st fix and 2nd fix for installation of CCTV, access control, alarm and fire systems. (pulling cables through and affixing equipment to walls)
Assist and learn the installation of security equipment and systems including commissioning
Use of hand tools & cordless drill
Attending routine maintenance and service calls
Fault finding
Completion of site paperwork and liaising with customers on site
Working to company procedures and following all health & safety guidelines
The successful apprentices will be required to attend day release at Access Training on Team Valley, Gateshead (this may be 1 day per week or 1 day per fortnight dependent upon the phase of the course you are in).
It is desirable that applicants should be interested in learning to drive in the future.
Probationary period applies.Training:The successful applicant will work towards the Fire, Emergency & Security Systems Level 3 Apprenticeship Standard.
You will be required to attend day release at Access Training on Team Valley, Gateshead (this may be 1 day per week or 1 day per fortnight dependent upon the phase of the course you are in).Training Outcome:The role will develop over time, in terms of the variety of duties.Employer Description:Established in 1981, Bayley Security Ltd is based in Middlesbrough and serves the North East. In that time, the company has developed to become of the area’s leading installers of electronic security and fire detection systems.
Over the last 35 years, the company has gained an unrivalled reputation for installing intruder alarms, CCTV, fire alarms and access control systems. We have installed systems in every sector, including industrial, petrochemical, municipal, commercial and healthcare.Working Hours :Between 8.00am-4.30pm Monday to Friday. 40 hours per week / 30 mins lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Initiative,Flexible with work environment....Read more...
Fire & Security Operations Manager - Glasgow - Salary up to £43,000 plus company vehicle A new opportunity to join a leading provider of integrated fire and security solutions, specialising in the design, installation, and maintenance of advanced fire and security technologies across the UK and Republic of Ireland. Recognised as a multi-award-winning organisation, and known for our commitment to innovation, customer service, and excellence in compliance and quality. About the Role This opportunity is ideal for a highly organised professional with strong leadership capabilities and the confidence to manage multiple concurrent projects. You will bring at least five years’ experience in the electronic fire and security sector, with in-depth knowledge of high-end systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Door Entry, and Rapid Deployment Systems. Key ResponsibilitiesManage multiple installation projects ranging from £5k to £200k in value.Oversee the entire project lifecycle: estimating, engineering solutions, procurement, resourcing, and delivery.Ensure projects are delivered on time, within budget, and to a high standard.Identify and manage variations to project specifications in line with client expectations.Implement risk management strategies to mitigate project risks.Lead and support a team of field engineers, providing technical guidance where required.Drive improvements in operational systems, processes, and best practices.Supervise installation, servicing, and fault resolution activities.Skills & ExperienceProven track record in a Senior Engineer or Engineering Manager role within the fire and security industry.Strong technical expertise in fire alarms, intruder alarms, CCTV, and access control systems.Demonstrated experience in leading engineering teams and managing subcontractors.Ability to manage projects from design through to handover to maintenance.Experience with high-end residential, retail, and commercial projects.Strong client relationship skills and excellent communication abilities.In-depth understanding of industry standards and compliance regulations (e.g. BAFE, SSAIB).Proficiency with Microsoft Office, Excel, and project management software tools.Full UK driving licence Company Benefits:Company pension schemeCycle to work schemeHealth & wellbeing programmeTraining and development opportunitiesElectric company vehicle with low tax band....Read more...
SIA Tutor – Security Industry TrainingLocation: Leeds Based with Various Travel Required Salary: £40,000 per year Contract: Full-time, permanentAbout the RoleOur client is looking for an experienced and passionate SIA Tutor to deliver high-quality training across a range of accredited security industry courses, including:
Level 2 Door SupervisorAward in Door Supervisors in the Private Security Industry (Level 2)Level 3 Emergency First Aid at WorkCCTV Operator (Level 2)Award for CCTV Operators in the Private Security Industry (Level 2)SIA Licence-linked qualifications
In this role, you will train, assess, and inspire learners to achieve their qualifications, preparing them for careers in the security industry. You will also embed functional skills where required, provide expert industry insight, and ensure compliance with awarding body and regulatory standards.Key Responsibilities
Deliver engaging and effective SIA training sessions using a variety of teaching methods.Support learner engagement strategies to meet monthly recruitment and achievement targets.Provide constructive feedback on learner work and assessments.Promote a safe, inclusive, and professional learning environment.Maintain compliance with Ofsted, Matrix, and awarding body requirements.Collaborate with colleagues to meet learner needs and organisational goals.Offer Information, Advice, and Guidance (IAG) throughout the learner journey.
About YouEssential:
Level 3 qualification in SIA or significant professional security industry experience.Recognised teaching qualification (or willingness to work towards one).Maths & English at Level 2 or above.Excellent communication and interpersonal skills.Strong industry knowledge and ability to inspire learners.Understanding of inclusive and non-discriminatory teaching practices.
Desirable:
Experience with e-portfolio systems (preferably OneFile).IAG Level 2 qualification (or willingness to work towards one).Experience of Ofsted inspections.Commitment to continuous professional development.
What’s on Offer
Competitive salary of £40,000.Opportunity to deliver a diverse range of SIA and security qualifications.Professional development and CPD opportunities.Work with motivated learners looking to build their careers in security.
SIA Tutor – Security Industry Training....Read more...
Sales Executive South West London / Surrey £30,000 Basic + Uncapped Commission (£45K–£50K OTE) + BenefitsAre you a driven, ambitious, and self-motivated Sales Executive with experience in the security systems industry? Are you a natural hunter, always looking for the next opportunity and hungry to win new business? If so, this could be the perfect opportunity to take the lead in a growing, well-established business and shape your own success.An exciting opportunity has arisen for a results-oriented Sales Executive to join a leading provider of bespoke security solutions. Offering a high level of autonomy, this is a fantastic chance to join a business with an excellent, long-standing reputation and solid sales pipeline, where your drive, creativity and commercial instincts will be rewarded with uncapped earnings and genuine career potential.What’s on offer:
£30,000 base salary
Realistic OTE of £45,000–£50,000 (uncapped)
Field-based role – manage your own diary
Company car or car allowance
Ongoing support, product training & professional development
A trusted, respected brand with over 35 years in the industry
This is a hunter-style role, ideal for someone who thrives on building new relationships and generating their own leads. You'll focus on selling tailored security solutions (intruder alarms, CCTV, access control and associated service contracts) to commercial and residential clients across South West London, Surrey and surrounding areas.Key Responsibilities
Sourcing and developing new business opportunities
Meeting clients face-to-face and understanding their specific security needs
Preparing proposals and quotations
Building long-term customer relationships
Representing a reputable, established brand with integrity and professionalism
Skills & Experience
An experienced B2B Sales Executive with a background in security systems, security, or related technical sales
A true self-starter with the hunger to win new business and the discipline to manage your own patch
Commercially astute with the ability to present complex solutions in a clear and consultative manner
Ambitious, confident and comfortable working autonomously
Full UK driving licence essential
This is a fantastic opportunity for a skilled sales professional ready to step up, take ownership of a region, and maximise their earnings in a supportive and forward-thinking company.....Read more...
The role is varied and will involve both installation and maintenance work and duties will include:
Carrying out 1st fix and 2nd fix for installation of fire safety systems, intruder alarms, CCTV, access control systems etc. (pulling cables through and affixing equipment to walls)
Use of hand tools & cordless drill
Attending routine maintenance and service calls
Fault finding
Completion of site paperwork and liaising with customers on site
Working to company procedures and following all health & safety guidelines
The successful apprentice will be required to attend day release at Access Training on Team Valley, Gateshead (this may be 1 day per week or 1 day per fortnight dependent upon the phase of the course you are in).
It is desirable that applicants should also be able to drive (not essential) or interested in learning in the near future. Probationary period applies.Training:
The successful applicant will work towards the Fire, Emergency & Security Systems Level 3 Apprenticeship Standard
Will be required to attend day release at Access Training on Team Valley, Gateshead (this may be 1 day per week or 1 day per fortnight dependent upon the phase of the course you are in)
Training Outcome:
The role will develop over time, in terms of the variety of duties
Employer Description:We are a privately owned company based in the North of England. We specialise in the fire / security / integration / safety
systems market offering an extensive range of products and services. Our business is built on serving our customers to the
best of our ability. Formed in 2007, building excellent relationships with our customers is key towards ensuring that we
provide exceptional service and supportWorking Hours :Monday to Friday, 8.30am-5.00pm. 30 mins lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Flexible working environment....Read more...
Fire & Security Systems EngineerSalary: £35,000 -£40,000 basic + overtime, call-out, bonus & benefitsLocation: Hampshire – full UK driving licence essentialHours: Full-time, Monday to Friday (40 hours/week)Croma Fire & Security is part of the respected Croma Group, a UK-wide provider of industry-leading fire and security solutions. Known for our technical excellence and dependable service, we protect everything from homes and retail premises to schools, hospitals and national infrastructure. We combine the responsiveness of a local team with the backing of a trusted national brand.As our business continues to grow, we are looking for a Fire & Security Engineer to join our Hampshire team. This is a brilliant opportunity to work across a wide range of systems, sites and challenges with excellent support, ongoing training and the chance to develop your career in a business that values expertise.Responsibilities include but not limited to:
Carry out the service, repair and maintenance of fire alarm systems, emergency lighting, intruder alarms, CCTV and access control systemsDiagnose faults and resolve technical issues quickly, safely and effectivelySupport reactive call-outs and ensure equipment is brought back online with minimal disruptionComplete maintenance checks and routine inspections in line with current regulations (e.g. BS5839, BS5266, NSI)Work across a broad client base including retail sites, commercial properties, residential blocks and public sector premisesAccurately complete job sheets, reports and update the system via tablet or laptopSupport system upgrades and minor installation works where requiredLiaise with customers, site contacts and internal colleagues to ensure smooth communication and excellent service deliveryKeep up to date with training and attend manufacturer courses as requiredContribute to a strong health and safety culture by following risk assessments and safe working practices
The ideal candidate
Solid experience servicing and maintaining a range of fire and security systemsFIA qualifications (Advanced Maintainer, Installer, Commissioner) preferredFamiliarity with key systemsComfortable working independently and managing your own scheduleClear communicator – both with clients and colleaguesA proactive problem-solver with high standards and a positive attitudeFull UK driving licence is essentialECS Card, IPAF and/or PASMA would be an advantage, but not essential
What you will get in return:
Competitive basic salary of £35k to £40k depending on experienceEnhanced earnings with overtime, travel time and call-out rota paymentsStaff Share Option Scheme and annual company share schemeCompany van (business use), fuel card, tools, mobile and laptop20 days holiday rising to 25 with service, plus bank holidaysOngoing training, professional development and career progression routesSupportive team culture where engineers are respected and listened toA varied, interesting workload with a growing company that’s big enough to support your ambitions but small enough to careAccess to private GP service for you and your family along with other wellbeing health support
To apply for this Fire & Security Systems Engineer role, upload your CV today. We look forward to hearing from you! INDHS ....Read more...
Security Team LeadCompetitive Salary Location Sandwich, Kent – Shift Work (4 on- 4 Off) – Full TimeAre you looking for a role that will keep you busy and is never boring?Our client partners with a variety of companies that offer high quality laboratory, office and manufacturing facilities and they are looking for a Security Team Lead to work with tenants to ensure their security whilst on the site.Duties and responsibilities: • Contribute to protecting the security and safety of buildings, equipment, staff, tenants, and visitors. • Responsible for delivering security services across the park including patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, responding to alarms, reporting irregularities, incident investigation, report generation and informing violators of policy and procedures, responding to and/or liaising with relevant authorities in the event of an onsite incident/emergency. • Working 24/7 you will be responsible for the day-to-day activity of the shift security officer/s in delivering security services.• You will be responsible for ensuring task are completed in a professional and timely manner and meet relevant legislation whilst maintain outstanding customer service. • Meeting agreed targets and those of the team as a whole• Efficient running of the team• Assist with developing plans for team activities to include strategy to achieve agreed targets.• Assist with preparation and agreement of individual action plans and targets for all team members.• Carry out presentations relating to security.• Delegate authority and responsibility to team with supervision, accountability, and review• Set an example for team members of commitment, security knowledge, work ethics and habits and personal character.Requirements:• Have excellent communication skills, both written and oral.• Able to listen to communications via the radio or other telephony.• Ability to perform lengthy foot patrols by day and night in all weather conditions.• Demonstrate a strong customer focus.• Experience of working within the Security Industry.• Hold a current SIA Licence – for guarding (or equivalent).• Be computer literate and experienced with computer software – Microsoft Office, Access control, Intruder alarm and fire alarm systems.• Have a ‘Can do’ attitude.• Hold a full current clean driving licence (must be over 21 – insurance requirement)• PSS-CCTV licenseBenefits:• Employee discount• Free parking• Sick pay• Annual leave• Company pension• On-site gym• Additional leave• Canteen• Discounted gym membership• On-site parking....Read more...
Security Team LeadCompetitive Salary Location Sandwich, Kent – Shift Work (4 on- 4 Off) – Full TimeAre you looking for a role that will keep you busy and is never boring?Our client partners with a variety of companies that offer high quality laboratory, office and manufacturing facilities and they are looking for a Security Team Lead to work with tenants to ensure their security whilst on the site.Duties and responsibilities: • Contribute to protecting the security and safety of buildings, equipment, staff, tenants, and visitors. • Responsible for delivering security services across the park including patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, responding to alarms, reporting irregularities, incident investigation, report generation and informing violators of policy and procedures, responding to and/or liaising with relevant authorities in the event of an onsite incident/emergency. • Working 24/7 you will be responsible for the day-to-day activity of the shift security officer/s in delivering security services.• You will be responsible for ensuring task are completed in a professional and timely manner and meet relevant legislation whilst maintain outstanding customer service. • Meeting agreed targets and those of the team as a whole• Efficient running of the team• Assist with developing plans for team activities to include strategy to achieve agreed targets.• Assist with preparation and agreement of individual action plans and targets for all team members.• Carry out presentations relating to security.• Delegate authority and responsibility to team with supervision, accountability, and review• Set an example for team members of commitment, security knowledge, work ethics and habits and personal character.Requirements:• Have excellent communication skills, both written and oral.• Able to listen to communications via the radio or other telephony.• Ability to perform lengthy foot patrols by day and night in all weather conditions.• Demonstrate a strong customer focus.• Experience of working within the Security Industry.• Hold a current SIA Licence – for guarding (or equivalent).• Be computer literate and experienced with computer software – Microsoft Office, Access control, Intruder alarm and fire alarm systems.• Have a ‘Can do’ attitude.• Hold a full current clean driving licence (must be over 21 – insurance requirement)• PSS-CCTV licenseBenefits:• Employee discount• Free parking• Sick pay• Annual leave• Company pension• On-site gym• Additional leave• Canteen• Discounted gym membership• On-site parking....Read more...
Ensure that buildings and site are secure, undertaking daily security checks including locking and unlocking of buildings at pre-determined times
Keep records relating to maintenance and security
Perform duties in line with health and safety regulations (COSHH) and take action where hazards are identified, report serious hazards to line manager immediately
Undertake general portage duties including moving furniture and equipment within school
Undertake minor repairs (i.e., not requiring qualified craftsperson) and maintenance of the buildings and site
Operate systems such as heating, cooling, lighting and security (including CCTV and alarms)
Receive deliveries to the school site
Collect and assemble waste for collection
Individuals in this role may also undertake some or all of the following:
Periodic cleaning of designated areas of the school building and grounds according to instructions
Assist with the maintenance of specialised equipment following training, for example sports/ theatrical equipment
Undertake lettings and carry out associated tasks, in line with local agreements
Act as a designated key holder, providing emergency access to the school site
Act as school contact in relation to premises related contractors.
Organise testing for asbestos and other health and safety procedures
Training:
Working towards completing Level 2 Property Maintenance Operative Apprenticeship Standard
Work based learning with attendance once per week to Hertford Regional college to gain the knowledge, skills and behaviours required
Training Outcome:
There will be opportunities for progression and a permanent position subject to performance
Employer Description:Wormley C of E Primary School is a two-form entry maintained Primary School.Working Hours :Monday to Thursday 8.30am - 5.00pm and Friday, 8.30am - 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Reliability,Flexability,Strong work Ethic,Ability to work independently....Read more...
🔥 Job Opportunity: Fire & Security Contracts Manager📍 Location: Erith, covering London & the South East💼 Employment Type: Full-Time, Permanent💰 Salary: £55,000 – £65,000 DOE + Bonus, Vehicle/Car Allowance, and Benefits📅 Posted By: CBW Staffing Solutions About the Role CBW Staffing Solutions is proud to partner with a leading fire and security provider seeking an experienced Fire & Security Contracts Manager. Based in Erith, this is a fantastic opportunity to oversee and manage the successful delivery of multiple fire protection and security system projects across London and the South East. You will be responsible for managing projects from initial design to commissioning, ensuring full FIA compliance, BAFE/NFCC certification standards, and delivering exceptional quality and safety across all contracts. Key Responsibilities Project ManagementOversee fire & security installation projects from start to finishCreate and manage project plans, budgets, and resourcesConduct regular site inspections and resolve issues proactivelyReport project progress to senior managementTechnical OversightInterpret and review design drawings, specifications, and schematicsEnsure installations meet BS5839, BS5266, BS EN 50131, NSI, and NICEIC standardsGuide engineering teams through complex installationsCompliance & SafetyEnsure compliance with FIA, BAFE, NFC/NFCC, and Health & Safety standardsConduct thorough risk assessments and implement corrective measuresKeep up to date with evolving industry regulationsTeam LeadershipManage and support internal engineers and subcontractorsLead performance reviews and champion team developmentPromote a strong safety and quality-focused work cultureClient & Stakeholder EngagementServe as the key contact for fire & security project mattersMaintain strong client relationships and ensure clear communicationSupport tendering and business development activitiesRequirements Essential:5+ years’ experience in Fire & Security Project/Contract ManagementIn-depth knowledge of fire detection, emergency lighting, CCTV, access control, and intruder systemsFamiliarity with FIA, BAFE, NSI, SSAIB, and NFC certificationsStrong understanding of relevant British Standards and industry regulationsFull UK Driving Licence and valid ECS/CSCS cardProficiency with Microsoft Office, MS Project (AutoCAD is a bonus)Excellent leadership and stakeholder management skillsDesirable:Project Management certifications (e.g., PRINCE2, APM)NEBOSH or IOSH Health & Safety qualificationExperience in integrated fire & security systems and smart technologiesWhat’s in It for You?🚗 Company vehicle or car allowance💷 Bonus scheme & performance incentives🏖️ 20 days holiday + Bank Holidays📚 Ongoing training & development🏦 Pension scheme🤝 Join a reputable, growing company with long-term career opportunitiesApply Now Ready to lead from the front in the fire & security sector?Apply today or contact the CBW Staffing Solutions team for a confidential discussion.....Read more...
The successful candidate will join their dedicated New Business Sales Team and promote on our wide range of IT Infrastructure Products and Solutions. Managing the full sales cycle you will introduce and demonstrate the capabilities of the new business technology sector to prospective clients, leading through presentation, negotiation and ultimately close. Reporting to the Director you will receive ongoing product training.
Your duties and responsibilities in this role will consist of:
Selling and working to targets in the new business sales team to prospective clients
Making outbound calls to prospective clients on daily basis
Promoting a range of bespoke ICT Solutions (wireless technologies / converged IP Networks/ audio visual tech and IP Security / CCTV
Doing research to identify potential target clients and opportunities
Keep on top of sales cycle and follow through discussions and presentations with clients to qualify opportunities
Training Outcome:
The role offers a permanent role upon completion of the apprenticeship depending on performance
Employer Description:Vietec was formed in 2005 and has grown into a leading ICT infrastructure solutions provider with many well known clients. Our company is proud to hold many accreditations covering ISO9001/45001/27001, SSAIB and Construction line and this helps us play a vital role in supporting our clients in meeting their compliance needs.
Our expert team designs and installs both bespoke complete network systems and isolated solutions that integrate into your existing system.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Good time keeping,Self-starter,Thrive under pressure,A consultative sales approach,Strong presentation skills,Negotiation skills....Read more...
The Support Desk Technician (Apprentice) is the first point of contact for end users experiencing technical difficulties. Strong and confident communication skills are therefore of the utmost importance.
Your role involves diagnosing and resolving issues related to hardware, software, and other computer systems, in a predominantly Microsoft Windows-based client base.
You’ll set up new computers, printers, and user accounts, and provide ad-hoc user training, based on best-practise and security-focussed methodologies. You’ll also assist with account management, providing senior Renaissance staff with feedback from end users and detail of common, reoccurring, or evolving technological or customer service-related issues.
Under appropriate supervision, you may be required to attend our clients’ offices and transport computer equipment on occasion, providing cover for on-site support and/or installation services where geographically appropriate.
There is strong potential for a permanent role with the Company, upon successful completion of your apprenticeship.
As a Digital Support Technician you will:
Provide timely and effective remote support to users and clients
Diagnose and troubleshoot hardware, software, and network problems
Recognise when issues require internal escalation and do so in a timely manner
Address non-technical inquiries and transfer or escalate them appropriately
Set up new computers, printers, and software applications
Create new user accounts according to individual needs of the user and client, and according to instruction
Assist with migrations (e.g. on-premises to Azure/Entra/Office 365) and other IT projects, when required
Offer training to users on system usage and best practices
Assist users in managing their user accounts, including password resets and access permissions
Work on multiple issues/tickets concurrently, prioritising your workload and meeting SLA deadlines
Keep track of all client and internal interactions in the company's PSA tool, to allow for accurate reporting of time, sales, communications, and profitability of each client
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:Renaissance is an IT Managed Service Provider, catering for Small to Medium Businesses, Charities, and Schools in the local area and nationally. We are a close-knit team with very low staff turnover; several of our 11 employees have been with the company for well over 5 years. We aim to be the "one-stop-shop" for all things "IT" for our customers, including everything from our IT Support Desk through to high-level IT Strategy Consultancy & Network Design, Microsoft 365 deployments, Cyber Security services, VoIP Telephony, and CCTV solutions.Working Hours :Monday - Friday, 09:00 - 17:30 (1 hour lunch break).Skills: Communication skills,Written communication skills,Microsoft Windows 10/11,Microsoft Office,Technical Support,Active Directory (On-Premise),Microsoft 365,Entra ID,Intune,Cyber Security,TCP/IP Networking....Read more...
Creating a fun, engaging and safe environment for the children.
Teaching within the EYFS requirements.
Partaking in a range of indoor and outdoor activities.
Supporting the children with a range of self-care needs, such as feeding and personal hygiene.
Communicating with other team members and parents.
Working in a childcare setting with children ranging from ages 0-5.
Also, being able to liaise with external customers, parents, and provide a high level of service for the childcare setting.
Training:
You will be working towards an Advanced Diploma Early Years.
Your apprenticeship will last for 14-months, where you will be supported by a dedicated assessor throughout your apprenticeship, as well as a mentor and other staff within the nursery.
This apprenticeship requires dedication, commitment & punctuality for you to be successful.
This apprenticeship will open doors to a variety of future roles & career paths within the childcare sector.
Training will take place in the workplace.
You will need to attend online training with your assessor for 1 day a week for the first 8 weeks of your 14-month apprenticeship, for your classroom-based learning and you will be working within the nursery for the rest of the time with the support of your dedicated childcare assessor.
You will complete a qualification in paediatric first aid.
Training Outcome:Developing into a Level 3 practitioner, with the potential of a full-time position upon successful completion. Other prospects could include applying for:
Room leader positions.
Possible management training.
Springboard into primary education.
Paediatric nursing.
Continuous development in the current nursery setting.
Employer Description:Our Nursery:
The nursery is based over two floors in the old Station Master’s house and can accommodate 22 children daily between the ages of 3 months and 5 years. The pre-schoolers (3-5 years) and toddlers (2-3 years) are based on the ground floor in two separate rooms, whilst the babies (3 months to 2 years) are based on the first floor in two rooms.
The nursery is installed with comprehensive CCTV security systems and is also fully furnished with the highest quality furniture, with a large array of items from Community Playthings. For added safety, an Automated External Defibrillator (AED) has been installed within the nursery, and our staff are fully trained in its use.
There is a playground to the side and rear of the nursery. In this space your child will find various outdoor toys, things to explore, as well as planting areas.Working Hours :Apprentices are required to be flexible to meet the needs of the business, and punctuality is key. Working as part of a team and using own initiative are essential.The average working week will be 30-plus hours, Monday-Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Updating and maintaining the company database.
Using suppliers’ systems to update customer information.
Managing and running remote servicing software of customers alarm systems and mailing out customer reports.
Handling Correspondence via post and e-mail.
Interacting with customers and employees, answering phones, directing calls, and managing communication between different departments and management levels.
Assisting with project planning, organisation, and execution.
Building and maintaining positive relationships with customers and colleagues.
Identifying and addressing issues related to office operations, communication, or other administrative tasks.
Suggesting and implementing improvements to office procedures and workflows.
Use of programs such as Word and Excel.
Being flexible and willing to take on a variety of tasks as needed by the business.
Essential Skills
Computer Literacy & Tech Savvy.
Confident use of software such as Microsoft Word and Excel.
Ability to learn and use specialist systems (e.g., supplier platforms, remote alarm servicing software).
Comfortable handling digital databases, spreadsheets, and customer communication tools.
Strong typing, formatting, and data entry accuracy.
Administrative & Organisational Skills.
Excellent attention to detail when updating databases or preparing reports.
Ability to handle correspondence (email/post) professionallyStrong time management to juggle tasks, deadlines, and ad hoc responsibilities.
Capable of supporting project planning and execution.
Communication & Interpersonal Skills.
Clear, polite, and professional phone manner.
Skilled at writing professional emails and letters.
Confident when liaising with internal teams and external customers.
Able to relay messages and coordinate across departments effectively.
Customer Service Orientation.
Friendly, patient, and helpful personality when interacting with customers.
Proactive in resolving queries or escalating issues appropriately.
Able to build and maintain rapport with both customers and colleagues.
Problem-Solving & Initiative.
Keen attention to spotting process inefficiencies and suggesting improvements.
Ability to resolve common office and communication issues independently.
Willing to take initiative and contribute to better workflows.
Flexibility & Adaptability.
Willing to handle a mix of routine and varied tasks,
Comfortable working in a dynamic environment where priorities may shift.
Ideal personal Qualities
Friendly and approachable – someone who customers and colleagues feel comfortable speaking to.
Tech-comfortable – not just "can use a computer" but actively enjoys digital tools.
Reliable and trustworthy – respects confidentiality and follows through on tasks.
Proactive – spots what needs doing and takes action without being told.
Detail-oriented – notices errors, double-checks information, and keeps records accurate.
Team player – happy to pitch in wherever needed and collaborate smoothly.
Positive attitude – remains upbeat and solution-focused, even when things get busy.
Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills if required.
There will be just one day college attendance required for an Induction/Initial Assessment Day. The course will then be delivered in the workplace only.
Comprehensive training will be provided to ensure the apprentice is fully equipped to carry out all duties effectively.
You don’t need much prior experience — just a great attitude and willingness to learn. We’ll provide all the training you need.Training Outcome:This apprenticeship is designed to be the first step into a long-term career in administration and business support. Once completed, there may be opportunities to move into a permanent Administrative Assistant position within the company, or to take on more responsibility in areas like customer service, office coordination, or operations support.Employer Description:On Call Group is a dynamic, people-focused security company based in Wolverhampton. We provide installation, monitoring, and maintenance of alarms, CCTV, and medical-alert services to more than 20,000 residential and business customers across the UK. Under the leadership of Michael Vry, Lee Hosking, and Mark Bennett, we’ve grown through 15 acquisitions while maintaining a strong culture of customer care and employee development. Our forward-looking ambition includes expanding regionally through further acquisitions, investing in staff training—including technical and customer service—and enhancing our services through modern technology integrations. It’s a great place to work because we genuinely invest in our people, celebrate real-life impact stories (like helping someone in a medical emergency within minutes), and maintain an open, supportive atmosphere.Working Hours :Monday to Friday 9:00am to 5:00pm, 30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Computer Literate,Flexibility,Adaptability,Friendly,Approachable,Reliable,Trustworthy....Read more...
