Job Title: Front Office AgentLocation: Rotterdam, NetherlandsSalary: €35,000-37,700 gross per year For our client, a 5* luxury hotel opening soon in Rotterdam, we are looking for Front Office Agents. Key responsibilities:Greet guests with a professional, warm, and service-focused approach.Oversee check-in, check-out, and all front desk operations.Address guest requests, questions, and concerns to ensure a pleasant experience.Administer reservations, room allocations, and guest records.Handle payment processing, invoicing, and daily cashier duties.Collaborate with Housekeeping, Maintenance, and other teams for smooth operations.Keep precise records and uphold brand standards.Assist in establishing procedures and service standards for the hotel launch. Key requirements:Prior experience in Front Office or Guest Services, preferably in 4/5-star properties.Experience with hotel launches is advantageous.Excellent communication and guest service abilities.Fluent English required; Dutch language skills are a strong asset.Maintain a positive outlook, collaborative spirit, and adaptability in fast-paced settings.Dedicated to hospitality excellence and guest satisfaction. What do we offer:Access free, unlimited online courses through a top business school.Gain access to an exclusive staff benefits program with special perks and discounts.Take part in a referral program that rewards successful recommendations with free hotel stays. Job Title: Front Office AgentLocation: Rotterdam, NetherlandsSalary: €35,000-37,700 gross per year If you would like to have more information about the role, please apply or send your cv to luizas@corecruitment.com....Read more...
Reception duties to include answering and fielding calls and taking messages
Greeting visitors & providing refreshments
Ensuring office areas are kept clean & tidy
Opening & distributing mail
Franking outgoing mail & keeping post area tidy
Practical administration tasks such as filing, posting, delivery, scanning, shredding & photocopying
Monitoring all office supply levels and ordering in stationery as required
Support case administrators, managers and directors in carrying out specific case-related tasks
Assisting the cashier with client account postings and bank reconciliations
Preparing accurate books and records inventories, and taking responsibility for the safeguard, removal and storage of such from company premises
Data entry of case documents as required
Complete appropriate banking and cheque request forms in order to ensure that client estate monies are handled and dealt with correctly
Adhere to statutory compliance and current legislation, best practice and procedures under supervision
Attendance on site at clients as and when required
Prepare and maintain Excel spreadsheets, and provide analysis of data
Training:The successful apprentices will work towards the Level 2 Accounts /Finance Assistant apprenticeship with AAT Level 2 delivered alongside.Day-to-day training will be provided by the employer.Training Outcome:It is anticipated that a permanent vacancy will be available at the end of the apprenticeship, with real prospects of career progression and professional exam support.Employer Description:Lewis Business Recovery and Insolvency is an independent, friendlyand professional practice that adds value to directors, lenders,creditors, stakeholders, accountants and other advisers by deliveringproactive and pragmatic solutions to businesses and individuals
experiencing financial difficulty.
The firm’s ethos is to identify the most appropriate outcome for allparties, promoting business continuity and preserving employmentwherever possible, while consistently providing a high standard of
service at a reasonable cost.Working Hours :37.5 hours per week, Monday - Friday, 9.00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
