The Apprentice Senior Healthcare Support Worker is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high-quality, compassionate health care to people in accordance with assessed needs and a care plan.
Working as a Healthcare Support Worker, you will be involved with direct patient care whilst maintaining the privacy and dignity of patients.
You will be working alongside a Registered Nurse to provide essential nursing care and helping your patients with daily living tasks such as:
Helping patients feel comfortable and move around
Monitoring patients and performing basic health checks
Washing, dressing patients and helping them go to the toilet
Serving meals and helping to feed patients
Documenting care provided to a high standard
Once progressed into a Senior HCW (Band 3) role, you will carry out a range of clinical duties with minimal/ no supervision, including, for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples/faecal samples/sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on the area of work.
This apprenticeship training position will allow you to develop knowledge and skills specific to your needs and your working area. As well as achieving a Level 3 Healthcare qualification, during your programme you will also be supported to obtain your Care Certificate, if not previously completed. Training:
This apprenticeship position is a Band 2 to Band 3 development role for candidates who have Level 2 Functional Skills (maths & English) and wish to begin an apprenticeship to gain a level 3 qualification in Senior Healthcare Support
Experience in a care role would be an advantage but not essential
If you have already completed a Level 3 qualification in Health and Social Care, then this vacancy may not be suitable for you due to a duplication of content
On successful completion of your apprenticeship, you will gain:
Senior Healthcare Support Worker Apprenticeship (Level 3)
City & Guilds Level 3 Diploma in Healthcare
Functional Skills Level 2 - maths and English (if applicable)
Apprenticeship Training will take place at our hospital site in Southmead. Off-the-job hours will be allocated at the start and include training days (1 day per month) in our Learning and Research Centre.Training Outcome:
The ‘Apprentice Senior Healthcare Support Worker’ training role supports ‘new to care’ candidates developing into a Band 3 Senior Healthcare Support Worker role
On successful completion of this apprenticeship, you could progress onto higher level apprenticeship opportunities, including the Student Nursing Associate or 4-year Registered Nurse Degree Apprenticeship
Employer Description:There are over 12,000 reasons why North Bristol NHS Trust is a place to be #NBTProud of. We support and care for every member of staff, every carer, every visitor, and will always put the patient first.Working Hours :Shift patterns across the weeks which may include evenings, nights and weekends. Exact days and shifts to be confirmed.Skills: Communication skills,IT skills,Customer care skills,Team working,Patience,Physical fitness....Read more...
This is your chance to gain hands-on experience in a fast-paced environment, developing a wide range of skills and receiving ongoing training and support.
This apprenticeship is more than just a job, it’s the start of a meaningful career. In return, we’ll invest in your personal and professional development, ensuring you leave the apprenticeship with confidence, experience, and skills for the future.
The following are the core responsibilities of the apprentice. On occasion, there may be a requirement to carry out other tasks, depending on workload and staffing levels:
Help keep rotas up to date
Support carers
Speak to clients and families
Keep records accurate and raise concerns quickly when something doesn’t feel right
Help update the rota system when visits change
Ring carers to confirm availability and let them know about changes
Ring clients (or families) to keep them informed if times change
Help cover gaps when a carer is off sick by telling a senior and helping contact available staff
Help check that daily notes are being completed properly
Help chase missing information from carers (politely and professionally)
Help file and update paperwork / electronic records so everything is organised and easy to find
If a client seems unsafe, unwell, or something doesn’t seem right, you must report it immediately
If there is a medication concern (e.g., missing MAR information), report it straight away
Record facts clearly and follow the process you are taught
Training Outcome:
Completing the apprenticeship will provide a strong foundation for a career within health and social care
The apprentice will gain valuable experience in client support, rota planning, compliance, record-keeping, and communication, all of which are essential skills within a care service
Progression opportunities may include:
Permanent employment within the organisation
Advancement to higher-level apprenticeships
With continued development and experience, the apprentice could progress to higher senior positions, supporting the delivery of high-quality care services.Employer Description:Chenai Holistic Home Care Agency LTD is a dedicated domiciliary care provider delivering high-quality, person-centred support to individuals within their own homes across Essex County and the London Borough of Havering. We offer a wide range of care services, including day and night support, emergency response, and assistance with late hospital discharges, ensuring that our service users receive compassionate and timely care whenever it is needed.
Our care services are tailored to meet the unique needs of a diverse client base, including:
• Older people
• Individuals with physical disabilities
• People with sensory loss, including dual sensory impairment
• Those living with mental health conditions
• People with dementia
• Individuals requiring palliative and end-of-life care
Chenai Holistic Home Care Agency LTD operates within a supportive and professional care environment, where the focus is on dignity, independence, and holistic wellbeing. While not a large corporate provider, we are a committed and growing agency with strong local roots, offering a personal and community-based approach to care across Essex and Havering.Working Hours :Monday - Friday, 8.30am - 5.30pm, with 1 hour for lunch.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Analytical skills,Team working,Initiative,Patience,Good Time Keeping,Consistent,Motivated,Positive Attitude,Adaptable,Willingness to learn,Calm,Reliable....Read more...
Community Health and Engagement Officer (CHEO) £ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeWe have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality.As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service.Key ResponsibilitiesService User Engagement
Promoting the importance of user lived experience in the company, community and among external stakeholders.Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience.
Quality Monitoring & Improvement
Attending the monthly contract review meetings with the Integrated Care Board.Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement.Implementing improvements following complaints.Feedback from Service Users through formal mechanisms.
Service User Support
Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options availableSupporting Service Users to navigate the complaints process.Making information available via signposting to other services – other health professionals, social care, MIND, charities, citizens advice etc.
Networking and Communication
Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvementsNetworking with local and national disability organisations.Some use of local social media to promote service user engagement.Producing a local newsletter and providing other service users relevant information.
What are we looking for?
Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting.experience of strategic and project planning and decision making.Experience of managing multiple workstreams with ability to prioritise and organise work effectivelyGood interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management.Good written and verbal communication skills.Good IT skills and ability to contribute to the production of communications material aimed at service users.Understanding and willingness to use social media for service user engagement.Marketing/PR experience would be advantageous.Understanding of research and audit processes advantageous.A UK driving licence is essential.
What can we offer you?
£ 16.47 per hourPermanent, part time to Full time Hours availableMonday to Friday up to 8 Hours per day, flexible start timeUp to 33 days holiday (including bank holidays)Company Pension SchemeLife Assurance
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team.
Duties can include but are not limited to:
Supporting the administration, secretarial and receptionist teams with booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies
Support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers
Core Administrative Duties:
To deal with daily post in and post out
Make trips to the post office and Bank
Prepare Carer’s passports
Arrange patient’s on-line access
Be familiar with and proficient in communicating by e-mail
Monitor and action emails received on the generic email
Be proficient in the use of the photocopier, franking machine and other office equipment
Monitor invoices and prepare for payment. Send remittance advice after payments have been made
Monitor invoices folder and check if payments have been received
Update petty cash spreadsheet weekly for end of month submission
Obtain pathology and other test results when requested by a doctor or nurse
Scanning clinical letters, attaching to patients notes on computer, logging any diagnosis and distributing them to the appropriate doctor
Answer the phone and take down messages from external and internal calls and deal as appropriate
Prepare PPA for monthly submission
Logging cheques on the computer, filling the pay in slip and prepare for banking
Chasing patients’ hospital appointments and clinic letters
Inviting patients to planned clinics
Undertake other duties when staff on leave
Provide support to the Management team and Practice Manager
Role of Conduct:
Maintain patient confidentiality at all times
Maintain professional behaviour
Adhere to all Practice Protocols and Staff Handbook
Polite and respectful
Essential Training:
Basic Life Support training provided by the GP Surgery
All mandatory training
Education / Professional Development:
Participate with in-house staff annual appraisals
Participate in any mandatory or additional training
Participate in Practice Development Plan
Attend Practice Staff Meetings and contribute to Practice Development
Personnel:
To act at all times in the best interest of the surgery, staff and patients
To adhere to the Health and Safety at Work Act 1974
To participate in DBS checks (Disclosure Barring Service)
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, Maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Upon successful completion of the apprenticeship could lead to being offered a permanent position at the practice.Employer Description:Enderley Road Medical Centre is a GP Practice that has a registered population of 12,600 patients with 5 partners, 3 salaried GPs as well as an extensive clinical team supported by a large team of receptionists and administrators. The practice is also an established training practice and is part of the Healthsense Primary Care Network (PCN).Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,Organisation skills,IT skills,Customer care skills,Administrative skills,Team working,Attention to detail,Non judgemental....Read more...
A charity is looking for a team manager for their fostering service that covers Yorkshire. This is a permanent fixed-term contract (12 months) and full-time position that is homebased (1/2 day per month in the office).
You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available)
About the team
This charity is well known for being a leading champion of diversity and quality within fostering and their service is rated “good” by Ofsted (2025). They have several regionally based teams across the UK, as well as other children’s service, but this service is based in West Yorkshire and they have a medium sized team of social workers, managers and various back-office staff but you will be managing x3 supervising social workers and x1 support worker.
About the job
Managing a team of 3 social workers and a support worker
Ensuring a continuation of high standards of practice
Supervision
Working collaboratively within a multi-agency team
Working collaboratively with the other practice manager and registered manager
Overseeing foster carer recruitment & retention
About you
The successful candidate will have a social work degree with post qualification experience in Children's Social Work, especially fostering services whilst having an up-to-date understanding of relevant fostering legislation. You will also need to have experience to, at least, a senior social work level where you can evidence experience of supervision/management
What's on offer?
A salary of £44,000 - £48,000 dependent on experience
27 days of annual leave
Mileage paid at 0.45ppm
Excellent CPD training & development opportunities
Pension contributions up to 6%
Death in service cover
Cycle2work scheme
Interest free season ticket loans
High street Discounts
Further benefits
For more information, please contact Jamil Olweny
07587 031 098 / jolweny@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
A charity is looking for a Team Manager for their fostering service that covers the Northeast region. This is a Maternity Cover until November 2027 and full-time position that is hybrid working.
You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available)
About the team
This charity is well known for being a leading champion of diversity and quality within fostering and their service is rated “good” by Ofsted (2025). They have several regionally based teams across the UK, as well as other children’s service, but this service is based in North East and they have a medium sized team of social workers, managers and various back-office staff.
About the job
Managing a team of social workers and a support worker
Ensuring a continuation of high standards of practice
Supervision
Working collaboratively within a multi-agency team
Working collaboratively with the other practice manager and registered manager
Overseeing foster carer recruitment & retention
About you
The successful candidate will have a social work degree with post qualification management experience in Fostering Social Work whilst having an up-to-date understanding of relevant fostering legislation. This is a growing team with long-term potential to progress into a senior position and beyond when opportunities arise.
What's on offer?
A salary of £44,000 – £48,000 dependent on experience
27 days of annual leave
Mileage paid at 0.45ppm
Excellent CPD training & development opportunities
Pension contributions up to 6%
Death in service cover
Cycle2work scheme
Interest free season ticket loans
High street Discounts
Further benefits
For more information, please contact Samantha Cunningham
07825213518 / scunningham@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
A charity is looking for a team manager for their fostering service that covers the North East. This is a permanent fixed-term contract (12 months) and full-time position that is hybrid (1/2 day per week in the office).
You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available)
About the team
This charity is well known for being a leading champion of diversity and quality within fostering and their service is rated "good" by Ofsted (2025). They have several regionally based teams across the UK, as well as other children's service, but this service is based in the North East and they have a medium sized team of social workers, managers and various back-office staff.
About the job
Managing a small team of social workers and support workers
Ensuring a continuation of high standards of practice
Supervision
Working collaboratively within a multi-agency team
Working collaboratively with the other practice manager and registered manager
Overseeing foster carer recruitment & retention
About you
The successful candidate will have a social work degree with post qualification experience in Children's Social Work, especially fostering services whilst having an up-to-date understanding of relevant fostering legislation. You will also need to have experience to, at least, a senior social work level where you can evidence experience of supervision/management
What's on offer?
A salary of £44,000 - £48,000 dependent on experience
27 days of annual leave
Mileage paid at 0.45ppm
Excellent CPD training & development opportunities
Pension contributions up to 6%
Death in service cover
Cycle2work scheme
Interest free season ticket loans
High street Discounts
Further benefits
For more information, please contact Iona Skinner
07384466395 / iskinner@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
Detailed job description and main responsibilities:
To be part of a highly motivated specialist podiatry team, working flexibly under the delegation / supervision of designated podiatrist in a variety of settings and geographical locations, and providing a high standard of Podiatric clinical care
To provide appropriate assessment, treatment, evaluation of outcomes and education to patients, relatives and carers within agreed competencies and training
To participate in minor surgery and other specialist sessions within the scope of instructions laid down by the overseeing podiatrist
To comply with organisational and service policies, procedures and guidelines
To maintain accurate records of all patient consultations and related work using organisational information systems as directed
To contribute to organisational and service audit, surveys and trials within the organisation as appropriate
To be flexible and provide cover for other members of the team at short notice, during periods of absence or in response to clinical demands
To be responsible for the care and maintenance of instruments and equipment as delegated
To take part in student placement schemes offering demonstrational opportunities for both podiatry students and students from other disciplines as appropriate
To establish and maintain positive interpersonal relationships with other healthcare staff as appropriate
To ensure effective communication of sensitive and confidential information to referrers, other healthcare staff, patients, relatives and carer’s using interpersonal, negotiating skills and empathy as required
Apprenticeship:
To attend university and clinical placements as set out in the degree programme
To participate in tripartite reviews with the university and Norfolk Community Health and Care NHS Trust
To ensure timely achievement of assignments and assessments in accordance with the academic programme requirements
To complete and pass academic modules and clinical placements to the required standard, including the end point assessment
To gain experience during the period of the apprenticeship in a wide range of clinical areas including diabetes, rheumatology, biomechanics, tissue viability, nail surgery and wound management. To gain knowledge and skills to assess, diagnose, develop and implement individualised treatment programmes in these areas as appropriate
To contribute to self-development through reflective learning
Training:This is a developmental role over 4 years in compliance with the Podiatry (Integrated Degree) Apprenticeship standard (Ref ST0493). The post holder will work towards successful completion of a BSc (Hons) degree in Podiatry and recognition by the Health Care Professions Council (HCPC). The post holder will be an employee of East of England Community Health and Care NHS Trust.
This post can be locate in Norwich (Norwich Community Hospital) or Kings Lynn (St James Clinic).
This apprenticeship will be hosted by Universaty of East London (UEL). You will attend UEL one day a week for teaching.
Placements will be block (5 days) over a number of weeks:
Level 4 - one 4 week placement
Level 5 - two 5 week placements
Level 6 - two 6 week placements
The post-holder will work in a variety of clinical / healthcare settings, enabling them to develop and maintain relevant knowledge, skills and competencies in order to fulfil the requirements of the BSc (Hons) Podiatry programme.
The academic part of the training will be provided by the University of London (UEL) where the following modules will be undertaken:
Professional practice and mental health
Anatomy and physiology
Podiatric practice, pathology, pharmacology
Musculoskeletal (MSK) assessment and management
Clinical reasoning and research methods
Key areas of practice-based learning for Podiatry students include:
Problems related to endocrine and rheumatological function
Problems related to MSK function and sporting activities
Problems related to neurological function
Problems related to dermatological function
Problems that require nail surgery
Training Outcome:To successfully complete the BSc (Hons) degree in podiatry and registration with the Health Care Professions Council (HCPC).Employer Description:Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/ EEC is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising EEC's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations. We welcome applications from people who share our values of Compassion, Community and Creativity, and can help us deliver outstanding care in our local area. As an organisation we support the following initiatives: - Disability Confident Employer - Age Positive - Step in to Health - Mindful Employer - Being positive about mental health - Armed Forces Covenant - Bronze award - Carers Friendly Tick AwardWorking Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Creative,Physical fitness....Read more...
A Local Authority is looking for a Social Worker to join their Family Support Team in South Wales. This is a permanent and full-time position that is hybrid working.
You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available)
About the team
This local authority is committed to putting people at the heart of their own care, ensuring individuals receive the right support at the right time to help them stay safe, happy and achieve the best possible outcomes in life. The service is known for being resourceful, resilient and forward-thinking, with a strong focus on development and embracing new ideas.
The Placements Team is responsible for assessing and approving foster placements in partnership with the Fostering Panel. This includes a growing number of kinship placements, helping children remain within their wider family networks wherever possible. The team also provides ongoing support to foster carers, promotes local carer recruitment and retention, and identifies and commissions placements for looked after children through both internal and independent fostering resources. A dedicated therapeutic service within the team also works closely with children and carers to promote placement stability and prevent disruption.
About the job
Assessing and approving foster placements in partnership with the Fostering Panel
Supporting kinship placements to help children remain within their family networks
Providing ongoing supervision and support to foster carers
Promoting the recruitment and retention of local foster carers
Identifying and commissioning placements for children looked after across internal and independent fostering services
Working closely with the therapeutic team to promote placement stability and prevent disruption
Building strong working relationships with children, carers and partner agencies
Completing assessments, reports and fostering-related documentation
About you
The successful candidate will have a social work degree with post qualification experience in Children's Social Work whilst having an up-to-date understanding of relevant legislation. You must be registered with Social Care Wales.
What's on offer?
Salary of £37,280 - £46,142 per annum dependent on experience
Agile and flexible working arrangements
37-hour working week
Out of hours allowance paid in addition to salary
Opportunity to be part of a supportive and experienced team
High quality training & development opportunities
Opportunity to work within a therapeutic and child-focused placements service
Clear progression opportunities
Local Government pension
Further benefits
For more information, please contact Iona Skinner
07384466395 / iskinner@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
A Local Authority is looking for a Supervising Social Worker to join their Fostering Team in South Wales. This is a permanent and full-time position that is hybrid working.
You must have a Diploma/Degree in Social Work and have the right to work in the UK (no VISA sponsorship available)
About the team
This local authority is committed to putting people at the heart of their own care, ensuring individuals receive the right support at the right time to help them stay safe, happy and achieve the best possible outcomes in life. The service is known for being resourceful, resilient and forward-thinking, with a strong focus on development and embracing new ideas.
The Placements Team is responsible for assessing and approving foster placements in partnership with the Fostering Panel. This includes a growing number of kinship placements, helping children remain within their wider family networks wherever possible. The team also provides ongoing support to foster carers, promotes local carer recruitment and retention, and identifies and commissions placements for looked after children through both internal and independent fostering resources. A dedicated therapeutic service within the team also works closely with children and carers to promote placement stability and prevent disruption.
About the job
Assessing and approving foster placements in partnership with the Fostering Panel
Supporting kinship placements to help children remain within their family networks
Providing ongoing supervision and support to foster carers
Promoting the recruitment and retention of local foster carers
Identifying and commissioning placements for children looked after across internal and independent fostering services
Working closely with the therapeutic team to promote placement stability and prevent disruption
Building strong working relationships with children, carers and partner agencies
Completing assessments, reports and fostering-related documentation
About you
The successful candidate will have a social work degree with post qualification experience in Children's Social Work whilst having an up-to-date understanding of relevant fostering legislation. You must be registered with Social Care Wales.
What's on offer?
Salary of £37,280 - £46,142 per annum dependent on experience
Agile and flexible working arrangements
37-hour working week
Out of hours allowance paid in addition to salary
Opportunity to be part of a supportive and experienced team
High quality training & development opportunities
Opportunity to work within a therapeutic and child-focused placements service
Clear progression opportunities
Local Government pension
Further benefits
For more information, please contact Iona Skinner
07384466395 / iskinner@charecruitment.com
What do you get from working with me?
CV enhancement
Application form enhancement
Access to many jobs in the market
One central point of contact
Interview preparation assistance
Expert consultation
Questions answered
Offer negotiation
....Read more...
1. Service Desk
Assist the Operations team in meeting the defined SLA’s and where these are breached escalate appropriately
Maintain and Update the ICT Asset Database, including accurate records on Joiners and Leavers
Ensure calls are logged and updated on our Halo Service Desk tool
Follow the ITIL framework to deal with user enquiries
The building and decommissioning of laptops and android devices
Fixing and replacing parts on RBC devices
1. Operations
Learn and complete daily operations checks to ensure systems are working correctly
Communicate regularly with the ICT Assistant Operations Manager regarding the current status of tickets and escalate any aging tickets
1. Manual Operations
The installation of desks with Monitors, power Bricks and rj45 connectors
Disposal of ICT equipment inline with policy, ensuring a WEE certification is obtained
Cabling and moving larger items including MFD, Servers, Switches and Data cabinets are dealt with in an appropriate manner to protect against data loss
1. Customer Services
Always establish and portray a professional image of the department with a ‘can do’attitude. Set expectations as appropriate for the resolution of issues whilst demonstrating the willingness to go the ‘extra mile’
Knowledge Base
Assist with the creation and amendment of the necessary support documentation to ensure known errors and trouble shooting guidance is recorded, assisting colleagues in resolution of ICT issues and ensuring a foundation of appropriate technical knowledge ismaintained
6. Technical Projects
Assist with carrying out technical project work, including the Annual Replacement Programme, ensuring targets are met and deliverables are to the requiredquality and standard
6. Administration
Assist with purchasing of consumable ICT items ensuring specification is in line with standards laid down by ICT
Assisting in taking notes and following up actions from the ICT management team
6. Training
To actively participate in your own development plan which will be agreed with your line manager and the assessor from the training provider
To achieve personal development targets, as agreed with your line manager
To complete and undertake mandatory Rushcliffe Borough Council training
Complete ITIL foundation course
Complete CompTIA A+ training
6. Other Duties
Carry out any other duties that are reasonably required and not exceeding the grading of the post
Where applicable: duties may include attendance at evening meetings and/or work outside normal office hours
User must have a driver’s licence and access to a car for work use
Training:We will provide a corporate induction which is a comprehensive induction to ensure the apprentice is aware of our policies and procedures, our Council structure, important systems, e-learning requirements, basic IT security, important information regarding payslips, booking annual leave, our rewards and benefits and our EAP information. We will also run through important health and safety important. The apprentice will also have a local induction with their line manager within the IT team so that they are aware of how the team operates and to ensure they can access any local systems within IT.
We will also require the apprentice to complete all the necessary mandatory training which includes the list below.
• GDPR 1,2 and 3
• Fire Awareness
• Display Screen equipment
• Sexual harrassment
• Safeguarding Children
• Safeguarding Adults
• Information Management Certification
• Cyber Crime
• Managing information
• Freedom of Information
• Information Classification
• Prevent Training
As a Council we like to support carer progression through training and development, the apprentice will have regular 121s and an annual performance development review (appraisal) with their line management to discuss any support or training they feel would be beneficial for their role and their development.Training Outcome:
At the end of the agreed apprenticeship we can not guarantee employment within the Council and the apprentice would need to apply for vacancies which become available
Employer Description:About Company
Rushcliffe Borough Council is a modern forward-thinking authority providing high quality services to over 119,000 people across South Nottinghamshire, England. Our modern purpose built head office is based in the thriving town of West Bridgford steeped in sporting history and home to Trent Bridge cricket ground and Nottingham Forest Football club. The borough also includes the towns of Bingham and Cotgrave as well as numerous villages and surrounding rural areas. In addition to our offices based in West Bridgford we have two depots and manage Rushcliffe Country Park in Ruddington.
We are a high performing Council who strive to deliver the best services possible to our residents.
Rushcliffe Borough Council offer a fantastic benefits package including:
- Reduced membership fees to our onsite leisure centres at Rushcliffe Arena and Bingham
-Free parking at our sites
-Local government pension scheme
-Employee Assistant programme and Rushcliffe rewards benefit platform
-Generous annual leave entitlements starting at 26 days excluding bank holidaysWorking Hours :Working hours will be fixed to 9am- 5 pm shifts Monday- Thursday, 9am- 4pm on Friday but flexible hours may be required.
This role is primarily Office base, with Work From Home days for completion of coursework (4 days in the office 1 Day at home)Skills: Organisation skills,Problem solving skills,Team working,IT Literate,Flexible, hard working,Work on own initiative,Able to follow instructions,A professional approach,Excellent communication skills,Customer focused....Read more...
Registered Manager – Care at Home - Highlands
You're good at this. You know it. The rota shifts at 6am and you've already got it covered. A carer calls in sick on a Friday, a care plan needs updating before the morning run, a commissioner is chasing a report. You handle it, because you always do.
The question is whether the service you're doing it for deserves that.
This one might.
A well-established care at home service based around 14 miles north of Inverness is looking for a Registered Manager to take the reins and grow something worth growing.
It's a live, operational service delivering around 700 hours of care per week across a wide rural geography, with a clear, realistic plan to grow sustainably beyond 1,000. A team of 26 care practitioners is in place, a Care Coordinator and Team Leads are alongside you, and the infrastructure to build properly is there.
What the service needs is someone who brings more than a job title. Someone who understands that lone workers operating across remote Highland communities need more than a rota, they need a manager who sees them, supports them and sets the standard consistently.
This is what a strong week in this role looks like.
Care plans that reflect people's lives as they are today, not six months ago. Compliance that stands up to scrutiny and means something operationally. Supervision that staff actually benefit from rather than just tick off. Commissioner relationships built on reliability and honest communication. A service that grows because the quality earns it.
The Highland setting is unique. The geography demands logistics thinking and independence of judgement. If you've managed care at home in a rural area before, you'll recognise it immediately. If you haven't, the relocation support on offer, including open discussion around housing and temporary accommodation during your transition, makes the move more achievable than you might think.
Sponsorship may also be available for the right candidate with strong care at home experience.
Who you'll be working with and what that looks like in practice.
The Operations Manager you'd report into has spent her career at the sharp end of care at home. Former Operations Director for one of the Highlands' largest providers, and someone who has grown the Dingwall branch herself since taking it on. She's not a figurehead, she's operationally fluent, well-connected with commissioners, and genuinely invested in the right person succeeding.
That means real support. Not a check-in once a month and left to it. If there's a development area you want to build, clinical specialism, quality improvement, workforce strategy, there's appetite to back that properly, with protected time and resource.
Decisions that sit within operational delivery are yours to make. Budget sign-off sits higher in the business, which is worth knowing upfront. But day-to-day, you run the service.
The culture here is straightforward. Standards matter. The team are treated well, genuinely, not just on paper. And the expectation is that you build something stable enough that the people above you aren't worried when they're not in the office. That's the benchmark.
By the end of year one, success looks like this: care hours growing steadily toward 1,000, a team that's properly supervised and retained, an inspection outcome that reflects the quality of the work, and a commissioner relationship built on consistency. Growth beyond the single branch is a realistic longer-term conversation for the right person, but that starts with making this one the service it should be.
What will help you succeed:
Several years working within care at home services — not just social care more broadly
Registered Manager experience or a clear, credible route to registration
Confidence managing compliance, inspections and stakeholder relationships
A full UK driving licence
Qualifications being sought:
SCQF Level 9 in a health, social work or related field
Leadership and Management at SCQF Level 10 (or a committed plan to complete it)
SVQ Level 4 in Health and Social Care — or readiness to move quickly toward it
A competitive salary is on offer, aligned to experience.
If your background is rooted in care at home and the Highlands feels like somewhere you could build a career, not just fill a vacancy, send your CV across. It doesn't need to be updated. A conversation costs nothing.
Or call Tim directly. He's the Principal Consultant working closely with this employer.
Employers Who Care
Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on www.recruitmentpanda.com). ....Read more...
