General office management, including welcoming visitors, handling deliveries, maintaining supplies and maintaining filing systems
Managing correspondence such as calls, emails, letters and packages
Organising and scheduling meetings, appointments and travel for directors and staff
Supporting company events
Performing data entry and updating personnel, financial and legal records
Assisting Account Managers with coordinating and delivering marketing strategies and campaigns
Supporting with day-to-day marketing activities and delivery for online and offline marketing. This will include, but not be limited to: events, stakeholder engagement, campaigns, charity initiatives, PR, content, websites, e-flyers, photography and videography
Assisting in budget planning, reporting, KPI tracking and ROI analysis
Attending onsite client meetings as needed
Training:Training will be with Swarm Training, a national apprenticeship provider in the UK. The successful candidate will work towards a Level 3 Multi-Channel Marketing qualification, which takes 15-18 months to complete. The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor with tasks assigned to be completed during those hours.Training Outcome:A possible opportunity for the right candidate for career progression within the company, with the potential to become an Account Executive (Marketing Executive) and beyond. Learning and Development plan - bespoke to you with funding allowance from Toolbox Marketing.Employer Description:Toolbox Marketing provides insight-driven strategic and creative solutions to retail & leisure property and placemaking challenges. They think outside the (tool)box to hit the nail on the head as a full-service marketing agency for a portfolio of happy clients - shopping centres, retail parks, town centres, events and festivals - in the UK and Europe.
Toolbox Marketing's work ranges from the serious business of strategic planning and brand repositioning to the magic of creating emotionally engaging communications that make people want to shop, dine and play. They pride themselves on their close-knit, supportive culture, where everyone works together to deliver exceptional results. They value client satisfaction, community engagement and supporting local businesses.Working Hours :Core working hours are 37.5 hours per week. Monday to Thursday: 9:00 AM to 5:00 PM, Friday: 9:00 AM to 4:00 PM.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Honest and trustworthy,Passion for Marketing....Read more...
Main Duties and Responsibilities: Assist in creating a structured approach to rolling out new hardware and software
Install new software and hardware and ensure the latest software upgrades are implemented
Manage Apple, Android and Windows devices using mobile device management solutions such as Intune and Endpoint Manager.
Maintain cloud user identities in Azure / Entra ID
Provision devices with operating systems, software and configuration profiles via the cloud.
Set up equipment such as PC, laptops, Tablets, mobile devices, data projectors, interactive smartboards, sound systems and other specialist equipment, ensuring that systems are ready for use and operating safely and correctly
Deliver hardware and resources to work areas and classrooms as required
Implement specialist safeguarding software across all designated devices
Perform basic server diagnostic routines
Assist in implementing network policies for staff and students
Assist in creating and maintaining user accounts and mailboxes
Perform checks to ensure Wi-Fi connectivity is maintained
Develop a maintenance schedule for all computer hardware, software and networks and ensure it is followed
Ensure server backup policies are working and maintained
Support staff and students with the use of new and existing Technologies
Detect, diagnose and resolve PC, printer and peripheral device faults
Assist in planning and implementing changes to elements of the ICT service as required
Maintain an up-to-date inventory of ICT software, hardware and licences
Support online examinations and tests as required
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities to progress into more advanced roles within IT support or related areas. This could involve taking on more responsibility, working with different technologies, or exploring new areas within the IT field. Further training and qualifications may support future development, depending on individual interests and business needs.Employer Description:A multi-academy trust in Birmingham and Solihull supporting over 8,000 learners from early years to post-16. Focused on delivering high-quality education and making a positive impact in the community.Working Hours :Monday-Friday.Skills: IT skills,Team working,Drivers License....Read more...
As an Apprentice Parts Sales advisor you'll learn how to work in a fast paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As an apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday - Friday, 8.00am - 4.30pm (Weekends could be possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:As an apprentice, you will learn on the job while also receiving structured training to support your development.
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday - Friday, 8:00am - 4:30pm (Weekends could be a possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
A typical day in this role will include:
Managing and recording all incoming requests for support.
Analysing and resolving the request for assistance.
Performing desktop builds and installations.
Maintaining the accuracy of Client system documentation.
Carrying out scheduled day to day maintenance, e.g. back-ups.
Installing, supporting and maintaining IT hardware and software
Installing new software releases.
Carrying out system upgrades.
Resolving software related problems.
Analysing and resolving faults, from a major system crash to lost passwords.
Managing e-mail, anti-spam and virus protection.
Providing first class Technical Support for Desktop, Server and Mobile devices and applications.
Setting up user accounts, permissions and passwords.
Undertaking routine preventative work and maintaining network security.
Providing training & technical support for clients of varying levels of IT knowledge, skills and competence.
Liaising with third party suppliers, for warranty issues, parts supply etc.
Completing additional duties as assigned by management.
Selling, upselling and recommending products to customers.
Taking phone calls.
Training:
The training provided on this apprenticeship will correspond with your daily tasks, developing your skills and using them straight away.
On completion, you will receive an IT Solutions Technician Level 3 qualification.
All training is delivered remotely via Teams meetings, with an option for you to privately study for the course at home as well. However, the candidate will be expected to commute to our office all other days.
Training Outcome:
VMit want to invest in you and your career - once your apprenticeship is finished, a full time position with continuous professional development and rapid progression is available.
Employer Description:VMit is an IT support business that has been running for over 17 years, with a focus on cybersecurity. We value ourselves on responsive, high quality, customer service to our clients in a range of businesses spread nationwideWorking Hours :9.00am - 5.00pm, Monday to Friday.
1/2 hour unpaid lunch to be agreed with line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills....Read more...
What will you be doing?
The role of the apprentice is very much on the job, getting hands on experience.
Repair and maintain tooling to pre-determined standard times and estimates
Using recognised problem-solving techniques to analyse tool problems
Disassemble and rebuild tools for maintenance/repair and re-grind
Reporting key spares/repairs to the Toolroom Lead
Analysis and actioning of tool problems in production
Promoting and utilising the company’s health & safety requirements
Championing the use of appropriate PPE
Training:Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including:
Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company
Advanced Manufacturing Engineering Workplace Competence Training - in years 2 to 4 in company
Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK
In house training in line with your requirements.
Further qualifications deemed necessary by your employer
On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:Fully qualified toolmaker could lead to being anything from a Toolroom Lead Department Manager to the Manufacturing Director. At Brandauer we like to develop our future leaders.Employer Description:We are a Queens and Kings Award winning engineering and manufacturing business that has been established in Birmingham for over 160 years. Specialising in the design, build and manufacture of high precision tooling and components, the company supplies its solutions to customers in multiple sectors including Telecommunications, Plumbing, Automotive, Aerospace, Medical, Pharmaceutical and Renewables. Having navigated the pandemic with a major focus on R&D and exciting emerging market opportunities, the company has entered a rapid growth phase.Working Hours :At company Monday - Thursday, 07:30 - 16:15. Friday, 07:30 - 12:30.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
During the Level 2 Apprenticeship in tiling, you will learn various aspects of wall and floor tiling skills including:
Work Methods - This is where you will learn how to handle your tools of the trade and how to work safely in accordance with Health and Safety legislation. You will also learn different methods and techniques for working with various materials.
Identify and Respond to Customer Needs - Being a good tiler is not just about having the skills needed to cut and create various patterns. You need to be able to listen to customers and take on board what they want. You will learn different listening and questioning techniques for this.
Construction Industry and Building Methods - You will learn different methods depending on the types of buildings you are working in. For example, different methods and materials for commercial properties compared to heritage work.
Product and Specification Information - You will learn how to interpret technical data and how to prepare and work with different materials.
Preparation and Application and Removal - You will learn how to estimate the number of tiles that might be required for particular wall and floor tiling jobs. You will also learn about difficulties that may arise and how to deal with them - tiling wet rooms, for example, or tiling with underfloor heating.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
Level 3 NVQ Diploma in Wall & Floor Tiling (Construction).
Full time permanent job woth established Company offering job security and attractive earning potential.
Employer Description:P Plunkett Tiling Contractors are one of the leading specialist ceramic tiling contractors in the industry, with an outstanding reputation for quality of workmanship and service. Our plans for the future development of the Business mean we have an exciting opportunity for an aspiring Apprentice tiler to begin and to grow their career.Working Hours :Monday - Friday, 8.00am - 4:30pm.
•The hours of work may vary depending on the job. Flexibility is expected regarding occasional weekend or out of hours working.
• Some projects involve working & staying away from home during the working week (once qualified).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Punctual,Motivated....Read more...
Provide technical support to users including troubleshooting hardware and software issues
Assist with the setup, configuration, and maintenance of computer systems, networks and peripherals
Support users in using software applications and internal systems
Maintain and support users with both desktop and mobile telephony systems
Support users with other IT systems such as conferencing hardware
Help maintain IT documentation and asset logs
Participate in IT projects such as system upgrades and rollouts
Ensure timely reporting and resolution of technical problems
Training:
Information Communications Technician Level 3 Apprenticeship Standard
As part of your apprenticeship, you will be required to attend college one day per week to Sheffield College - City Campus
Training Outcome:
Possibility of permanent employment upon successful completion of apprenticeship
Employer Description:Proudly manufacturing in Sheffield for nearly 50 years, we are the UK market leader in fitted wardrobes. We are a backwards integrated designer, manufacturer and installer of high quality furniture with proprietary design on all the sliding systems that we produce.
We are one of Europe’s leading suppliers of contemporary bedroom furniture, supplying products into retail, distribution, new build construction and online markets.
Originally formed as Acmetrack in England in 1975, the business was acquired by The Stanley Works Inc in 1987 and sold seventeen years later, at which time it was renamed Home Decor GB Ltd.
Today, we have leading brands supplied into several routes to market, working in partnership with our customers to deliver best practice through service and product. We also offer several ranges of hinged wardrobes with personalised, fully bespoke wardrobe interiors fronted by a great choice of modern and contemporary doors with a wide range of beautiful design led handles in premium finishes.
We take great pride in our products and service, retaining complete control of the development process from identifying consumer needs and initial concept drawings, to design and prototyping.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 2.30pm.
Flexibility in these working hours may be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development within the business.
The expected duration of this apprenticeship is 15 months However, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, Between 7am-10pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
This role is normal working hours and provides Data Centre operations and engineering support. The role supports the Shift supervisor in overall responsibility for the buildings’ Electrical and Mechanical systems, both from a preventative and reactive maintenance perspective. Change management and incident management are also key elements of this role. This person must possess strong verbal and written communication skills.
Main duties:
Perform PPMs and Service Repairs on Critical Data Centre mechanical and electrical equipment
Assist Contractors PPMs and Service Repairs on Critical Data Centre Systems, all associated administrative duties, read, review and amend Data Centre Electrical/Mechanical system drawings
Perform and Manage BMS monitoring and carry out primary response to Critical & Non-Critical Alarms whilst on shift
Monitor and Perform Customer requests and escalate when required as per escalation procedure
Operate, inspect and maintain Emergency Power Generation and UPS equipment; determine systems are functioning as per design, and that maintenance is performed in accordance with manufacturers recommendations and or CyrusOne policy and procedure
Write, review, Dry-Run and Modify CyrusOne safety documentation
Must obtain a minimum of LVAP Status and relevant qualifications whilst in the role, perform switching - to be completed in last year of training (fully financed)
Perform reactive/remedial works as raised on ticketing system on all critical equipment and building infrastructure
Training:Apprentices will be required to attend college at least x1-day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Potential employment after completion within the business.Employer Description:CyrusOne is a global leader in the development and operation of sustainable, scalable, high-availability and flexible data center solutions.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Organisation skills,Attention to detail,Team working....Read more...
Responsibilities:
Respond to helpdesk requests remotely
Taking help desk calls; logging and tracking calls
Hardware and software repairs in a workshop facility
Installation of hardware and software
Carry out network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting technical team with maintenance tasks and installs
Training:Why choose our Azure Cloud Support Specialist apprenticeship? ;
The new Microsoft Azure Cloud Support Specialist Level 3 Standard programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.
Partnership Education have taken on a number of IT apprentices in the past and those individuals have gone on to have very successful careers within the business. The progression pathway is very clear and will provide many opportunities. Employer Description:Partnership Education is a specialist ICT Services provider to the Education Sector. We pride ourselves on being an education company in technology, and not the other way around.
Our mission is simple... to provide outstanding ICT Support to schools.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Main duties will include:
Support the coordination and management of daily operations, ensuring tasks are prioritised effectively.
Assist in scheduling and resource planning by working closely with the accounts team and line mangers.
Provide administrative and operational support to the delivery team, helping to resolve issues and streamline workflows.
Contribute to staff training coordination by identifying opportunities for development, growth, and continuous improvement.
Dealing with internal and external stakeholders in regards to purchasing of materials.
Raising purchase orders.
Promote collaboration and a supportive work environment across different functions within the organisation.
Help maintain positive relationships with clients, suppliers, and other stakeholders, ensuring smooth communication and coordination.Be confident in making proactive phone calls to suppliers, and customers to ensure efficient operations.
Support operational improvement initiatives and contribute to long-term planning efforts.
Undertake any other reasonable duties as required to assist in achieving operational and business objectives
Training:You will be in the work place full time being taught and shown the relevant skills, knowledge and behaiours by highly experienced and skilled members of the team.
You will be assigned a Skills Coach from Hull College, who will regularly visit to observe and upskill you in your chosen field. Training Outcome:On completion of the apprenticeship there is potential for a full-time position available within the team to continue your career progression.Employer Description:NBM Timber Products Ltd has been supplying industrial based timber products since it commenced trading in 1889. Throughout its long history, the company has continually adopted new manufacturing techniques and adapted to new products to suit the ever changing market-place.
With over 125 years' experience, NBM Timber Products Ltd offers its customers a wealth of knowledge and expertise in all fields of industrial-based timber products. NBM continues to supply its products to all areas of the United Kingdom and many of the most prestigious companies in the country have approached NBM for advice on their timber packaging requirements.
Quality and customer service have always been at the forefront of NBM’s ethos. The company's overriding desire is to supply its customers with the best possible products for their required application at the best possible price.Working Hours :Monday to Friday 8am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative....Read more...
Role responsibilities will include:
Operate welding machines to weld components to the highest possible standards of accuracy and efficiency, in accordance with instructions and safety requirements
Follow company weld procedures
Operate machinery, including but not limited to press brake, guillotine and sub-arc to the highest possible standards of accuracy and efficiency, in accordance with instructions and safety requirements
Carry out work from drawings supplied
Apply appropriate quality control to all work carried out in the department
Apply the highest Health and Safety standards in all work done, adhering to the company’s Health and Safety policy
Be willing to undertake other duties in your department or in any other department in the company on occasions when such duties are necessary to maintain the efficient operation of the company’s business
Taking responsibility for company-issued tools, equipment and machinery
To demonstrate a positive, professional, can-do attitude
Effective peer-to-peer communication
Contribute to a positive working environment and value all team members
Contribute to providing the best service possible to our customers
Strong commitment to personal continual professional development
Training:
The apprentice will be working towards the Level 2 General Welder Apprenticeship Standard
This is an 18 month duration apprenticeship with college attendance required once per week at Colchester Institute's Braintree Campus, transport from Colchester campus provided
Training Outcome:Progression from welder to fabricator to plater. Possibility to specialise in a certain area i.e. cylinders/pipe bay, with encouragement to continue working up the apprenticeship levels.Employer Description:Kocurek Excavators Ltd are the world leaders in the design and manufacture of excavator front end equipment and base machine modifications. We design and manufacture our equipment at our facility in Ipswich, Suffolk. Kocurek is a family company which has been running for over 40 years and the family presence remains strong with the next generation of family continuing to lead the company forwards.Working Hours :Monday to Friday 7:00am - 3:30pm with 45 minutes break per day.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Account Director – Commercial Contract – Central London - up to 90k Would you like to work for one of the leading hard services providers in the UK? Have you got a proven track record within the commercial building services industry, ideally managing prestigious contracts, at a senior level? If so please read on... An excellent opportunity has arisen to join one of the leading companies in the facilities maintenance industry. They currently maintain a number of high end maintenance contracts across London and the Home Counties and are looking for an experienced Account Director to head up one of their long standing ones based in Central London. The main purpose of the job will be to ensure that contractual obligations are met and exceeded and technical operations are maintained to a very high standard. This is a key appointment within the organisation and it will be responsible for driving the contract forward to forge and maintain an excellent working relationship with the client. The main duties will include:Manage all contractual, financial budgets, P&L and technical issues.Manage agreed KPI and SLA’s.Responsible for managing the company’s H&S and environmental performance on site.Recruitment of any new staff required on sites.Responsible for the technical development of all staff, which will include annual appraisals.Management of client relationships on a daily basis.Management of all reports.Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.Applicants for this role must be able to demonstrate the following:Qualified electrically or mechanically to a recognised standard C&G, HNC, HND Proven experience at senior management level within a hard services FM environment.Proven background in understanding of budgets and P&L. Strong technical engineering understanding.Previous experience of managing large engineering teams.Experience of service delivery in high profile buildings.Ability to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Ability to deliver projects on time and on budget.The package for this role includes:Salary up to 90k.Performance related bonus. 25 days holiday.Healthcare.Pension.....Read more...
Mobile Electrical Engineer £42,000 + Van + Fuel Card + Great PerksCovering CR / BR Postcodes | Retail & Commercial SitesWork with a Leading FM Company Looking for more than just a 9–5? Want a role where your skills actually matter? Craving progression, stability, and a real team behind you? If you’re an experienced Mobile Electrical Engineer who thrives on solving problems, keeping buildings running, and delivering a great service with pride — this one’s for you. We’re CBW Staffing Solutions, and we're hiring on behalf of one of the UK’s most trusted Facilities Management providers. You’ll be joining a business that gets it — one that invests in people, values your trade, and offers real room to grow. The Role – What You’ll Be Doing You’ll cover planned and reactive electrical maintenance across a portfolio of commercial retail sites in the CR and BR postcode areas.General electrical maintenance and fault findingEmergency lighting testingControl panels & ballast changesBMS monitoring (hot/cold water systems)Small installs & remedial worksM&E & basic fabric maintenanceLogging all work via tablet (provided)What You’ll NeedNVQ Level 3 in Electrotechnical or equivalentCity & Guilds 18th Edition (Essential)Gold ECS Card (Nice to have!)Strong background in commercial maintenanceComfortable with mobile work and client interactionGreat attitude and a willingness to get stuck inWhat’s in it for You?Up to £42,000 basic salaryMonday–Friday, 08:00–17:00 schedule1-in-4 call-out rota (with standby allowance)Company van + fuel cardTablet & work phone22 days holiday + bank holidaysFull uniform & PPEReal career development opportunitiesInterested? Send your CV to Ben Miller at CBW Staffing Solutions today and let’s talk....Read more...
We’re growing – and on the hunt for a passionate and driven Apprentice Recruitment Consultant to join our expanding team in Chester. If you're confident, money-motivated, and would thrive in a fast-paced, target-driven environment, this is your opportunity to join a forward-thinking agency that genuinely invests in it's people and their progression.What we are offering:
Pay: £15,402 per annum (with an uncapped commission structure)Hours of Work: Monday to Friday, 8:00 AM to 5:30 PMBenefits: Every 2nd Friday off in addition to 19 days holiday + bank holidays, rising annually after 2 years of service. Birthday off, bespoke training and personal development through our in-house training team, sales competitions with prizes such as extra holiday, cash rewards, staycations & more. Plus, healthcare & employee wellbeing schemes, Perkbox, Cycle2Work, and an ever-growing social calendar.
What you’ll be doing: As an Apprentice Recruitment Consultant, you'll learn how to become a fully-fledged recruitment consultant and kickstart your recruitment career with us. You'll assist the team with day-to-day management and support of multiple accounts, while also helping generate leads to grow our existing business and develop new opportunities within your designated area. With the support of our dedicated in-house talent acquisition team handling candidate sourcing,To succeed, you'll need:
A valid UK driving licence - ESSENTIALEnglish & Maths at grade C/4 - ESSENTIALStrong multitasking, communication, and problem-solving abilitiesExcellent IT skills and attention to detail when recording data
Similar Job Titles: Recruitment Consultant, Recruiter, Trainee Recruitment Consultant, Associate Recruiter, Recruitment.Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, NantwichFor further information about this and other Industrial Recruitment Consultant positions, please apply now.....Read more...
Facilities Operation Manager - Glasgow - Package Circa 65K CBW are proud to be exclusively supporting a leading facilities management provider in recruiting an experienced Facilities Operations Manager to take charge of multi-site Total Facilities Management (TFM) contracts. Reporting directly to the Operations Director, you'll lead contract delivery, drive operational performance, and inspire both clients and internal teams to achieve outstanding results. This is a high-impact leadership role focused on service excellence, commercial performance, and team development. You'll be at the forefront of innovation in facilities delivery, ensuring compliance, enhancing client satisfaction, and maximising contract value. Key ResponsibilitiesBuild and maintain strong client relationshipsResolve issues promptly and professionallyRepresent the business confidently and collaborativelyOversee and develop multiple TFM contractsDrive commercial performance, profitability, and growthDeliver services in line with contractual KPIs and SLAsManage and mentor a team of Facilities Account ManagersFoster a high-performance culture with clear goals and supportPromote collaboration across departments and disciplinesStreamline operations and drive process improvementsEnsure compliance with health & safety and statutory regulationsMonitor service quality and implement continuous improvement initiativesOwn budget performance across multiple sitesControl costs and identify opportunities for efficiencyContribute to forecasting, reporting, and financial strategyLead key projects from initiation to deliveryEnsure projects are completed on time, within scope and budgetProduce regular performance reportsUse data to identify trends, risks, and areas for improvementTo be considered: Minimum 5 years’ experience in FM account or operations management Proven track record in managing multi-site, multi-service contracts Strong financial awareness and commercial mindset Excellent leadership and mentoring capabilitiesConfident communicator with a customer-first attitudeExperience in contract retention and organic growthFull UK driving licenceIOSH certification Salary and Benefits: Salary up to 60K Car Allowance - 6.5K Holidays 33 days Private Health care Paid mileage - 40 pence ....Read more...
Maintenance Engineer (Print Industry Experience)
Hours: Monday–Thursday, 7:30 AM – 5:00 PM | Friday, 7:30 AM – 1:00 PM Salary: £39,000 – £41,000 + Paid Call-Outs Location: Leeds Recruiter: Aqumen Business Solutions
Are you an experienced Maintenance Engineer looking to apply your skills in the print industry? Aqumen Business Solutions is currently recruiting on behalf of a well-established manufacturing site seeking a skilled and proactive Maintenance Engineer to support their operations.
Key Responsibilities:
Carry out reactive and planned maintenance (PPM) on production machinery
Diagnose and resolve faults in both mechanical and electrical systems
Support print and finishing equipment including web offset, sheet-fed, and ancillary machines
Respond to breakdowns and equipment issues in a timely, efficient manner
Take part in occasional call-out rota, with additional pay
Contribute to ongoing improvement projects and reliability initiatives
Maintain accurate records of all work carried out
Ensure compliance with health & safety procedures and site standards
Requirements:
Proven experience as a Maintenance Engineer in a print or packaging environment
Strong mechanical background with working knowledge of print machinery (e.g. presses, cutters, feeders)
Electrical knowledge/qualifications desirable (18th Edition preferred)
Comfortable working independently and as part of a team
Excellent problem-solving skills and ability to work under pressure
Flexibility for occasional call-outs (paid additionally)
What’s On Offer:
Competitive salary: £39,000 – £41,000
Paid call-outs for out-of-hours support
Consistent hours with an early finish on Fridays
Long-term opportunity within a stable and supportive team
Genuine potential for development and future progression
Interested? Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy. Apply today to find out more and take the next step in your maintenance career!....Read more...
Quality Manager
Scunthorpe £48,000 – £52,000 + Bonus + Car Allowance 37.5 hrs/week – Mon–Thurs 8am–4:30pm, Fri 8am–1:30pm
Looking to take ownership of quality in a fast-paced, highly respected manufacturing environment? Our client is a leading global manufacturer supplying into demanding industries, and they’re now looking for an experienced Quality Manager to join their team and lead from the front.This is a key leadership role, overseeing quality activities across the full site, with a strong focus on customer satisfaction, audit readiness, continuous improvement and leading a capable, multi-functional team.
What You’ll Be Doing:
Lead and manage a skilled team of Quality Engineers, Auditors, and Trackside Reps – both onsite and at customer locations
Oversee all aspects of the Quality Management System, ensuring compliance with IATF 16949, customer-specific requirements, and internal standards
Coordinate and host internal and external audits (IATF, CCC, etc.)
Monitor and improve site-wide quality performance using key metrics and problem-solving tools
Act as the key point of contact for customer quality concerns – driving resolution and building strong working relationships
Support PPAP submissions and ensure lessons learned are fed back into product and process development
Promote a culture of quality and continuous improvement across the site
What You’ll Need:
Proven experience in a senior Quality role within a manufacturing environment (automotive or FMCG ideal)
Strong understanding of IATF 16949 and QMS development
Excellent leadership, communication, and stakeholder management skills
Confident in leading audits and driving continuous improvement
A proactive, hands-on approach with a sharp eye for detail
What You’ll Get:
£48,000 – £52,000 salary
Performance-related bonus
Car allowance
BUPA Private Healthcare
Company pension scheme
25 days holiday + 8 bank holidays (rising with service)
Long service awards
Designated on-site parking space
Early finish every Friday!
If you’re a quality-driven leader who thrives in a busy, people-focused environment – this is your chance to shape the future of quality for a leading business.Apply now to take the next step in your quality career.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.....Read more...
SCCU Group is recruiting for an Business Administrator to join their small and friendly team. Join our team at SCCU group and become an education superhero! Our mission is to equip you with the powers of innovation, creativity, and passion to shape the future of education. Together, we'll conquer the challenges, inspire minds, and make learning an unforgettable adventure. If you're ready to don your cape and unleash your inner education superhero, join us on this epic journey. The Business Administrator with a focus on enrolment and customer service is responsible for efficiently communicating with all employers and learners throughout their SCCU onboarding & enrolment journey. Delivering a world class customer experience whilst ensuring compliance with all relevant regulations and guidelines. This role requires excellent organisational skills, attention to detail, and outstanding customer service. The coordinator will serve as a primary point of contact for apprentices, employers, and internal stakeholders, ensuring a seamless experience throughout the enrollment process. Key Responsibilities:
Enrolment
Facilitate the smooth enrolment to all programmes
Collect and review all necessary documentation to ensure compliance with programme requirements
Coordinate with relevant authorities and certification bodies to verify apprentice eligibility and enrolment status
Compliance Management
Stay updated on all relevant regulations, policies, and guidelines related to all programmes
Ensure that all enrolments and documentation meet regulatory and organisational standards
Collaborate with internal compliance teams to conduct regular audits and ensure ongoing adherence to compliance requirements
Customer Service
Act as the primary point of contact for learners and employers, addressing inquiries and providing necessary information about the enrollment process
Resolve issues and concerns raised by learners and employers promptly and professionally
Maintain a positive and helpful demeanour to enhance the overall customer experience
Data Management
Maintain accurate and up-to-date records of all enrolments
Forecast weekly accurate enrolment position against the sales enrolment targets
Generate reports and analyse data to track enrolment progress, identify trends, and make data-driven recommendations for process improvements
Collaboration
Collaborate effectively with internal teams, including managers, tutors, and administrative staff, to ensure seamless communication and coordination throughout the apprenticeship lifecycle
Work closely with external partners, such as educational institutions and regulatory bodies, to facilitate the enrolment process and resolve any issues that may arise
Experience
Strong understanding of all SCCU Group programmes, regulations, and compliance requirements
Excellent organisational skills and attention to detail
Exceptional customer service and interpersonal skills
Proficiency in using CRM software and other relevant tools for data management
Ability to work independently and as part of a team
Strong communication skills, both verbal and written
Previous experience in a similar role within an apprenticeship or a related field is highly desirable
Experience in handling customer queries and providing support in a professional manner
Training:SCCU expects all members of staff to work effectively as part of a team, or teams, delivering high quality education and support to organisations, clients, staff and students.Training Outcome:N/AEmployer Description:We offer the following rewards to our staff:
22 days holiday plus bank holidays.
Extra day holiday for each year’s service up to 25 days.
Dress down Fridays.
Access to employee assistance programme (Life & Progress).
Performance Awards in the form of vouchers and other prizes for outstanding performance.
Annual Staff Conference for staff to gather and connect.
Various opportunities for skill development and progression.Working Hours :Schedule: Monday to Friday.
Work Location: Office-based - Coventry.Skills: Administrative skills,Customer care skills,IT skills,Communication skills,Team working,Problem solving skills....Read more...
Production Manager – Precision Engineering Location: Finchampstead, Berkshire Salary: Circa £60,000 (negotiable, dependant on experience with potential for future increase) Type: Permanent | Full-Time We are partnering with a well-established precision engineering firm boasting over 40 years of experience in delivering high-quality, low-to-medium volume components across various sectors. Renowned for their commitment to quality and technical excellence, they are seeking a proactive Production Manager to lead and enhance their shop floor operations. What’s on Offer:Competitive salary circa £60,000, with potential for future growth based on performance.Opportunity to influence production operations within a respected engineering business.Stable, long-term role with genuine prospects for progression and increased responsibility.Supportive leadership team committed to investing in people, technology, and development. About the Company: Operating from a modern facility, the company offers extensive subcontract machining services, including CNC machining, deep hole drilling, and honing. They serve diverse industries such as motorsport, automotive, aerospace, and oil & gas. With a focus on continuous investment, they have recently expanded their capabilities with the addition of advanced machinery, including 5-axis CNC machining centres and sliding head lathes. The company holds ISO 9001:2015 certification, reflecting their dedication to maintaining high-quality standards. The Role: The Production Manager will oversee daily machining operations, manage workflow, allocate resources, and ensure quality output. This role is ideal for someone with a background in CNC precision engineering who is passionate about leading teams, optimizing processes, and driving continuous improvement. Key Responsibilities:Manage and coordinate daily shop floor operations, ensuring efficient scheduling and throughput of CNC machining jobs.Lead a team of skilled machinists, setters, and operators, providing guidance and support.Monitor production performance against targets; identify areas for process improvements and implement lean manufacturing principles.Collaborate with engineering, planning, and quality teams to ensure technical specifications, delivery timelines, and quality standards are met.Oversee tooling, machine maintenance schedules, and overall operational readiness.Assist senior management in developing and executing production strategies for future growth. Ideal Candidate:Proven experience in a Production Manager or Manufacturing Supervisor role within a CNC precision engineering environment.Strong knowledge of CNC machining, including multi-axis milling and turning.Hands-on leadership style with the ability to motivate and develop a skilled team.Experience in a fast-paced, high-mix, low-to-medium volume manufacturing setting.Familiarity with lean manufacturing, continuous improvement, and KPI-based production management.Excellent communication and problem-solving skills. How to Apply: If you’re an experienced production leader looking to join a forward-thinking engineering business where you can make a real impact – we’d love to hear from you. Please submit your CV to start a confidential conversation, or get in touch directly to learn more about the role and the company behind the opportunity.Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
Chief Inspector Location: Reading Berkshire Salary: Up to £42,000 per annum (negotiable dependant on experience) Benefits:4 day working week33 days holidayCompany PensionState of the art working conditions in a friendly and welcoming team with approachable managementContinued staff developmentInteresting and challenging workWorking with major Blue-Chip companiesGreat comradery throughout the business from hands on Management and across the businessPPE providedLots of additional company incentives. Company Profile An established (nearly 100 years), leading specialist, subcontract manufacturer to the Aerospace & Defence sectors. This company specialises in the subcontract manufacturing of Aerospace fine limit sheet metalwork and Precision CNC Machining (Prototyping and Subcontract Manufacturing), using a wide variety of manufacturing methods such as CNC Laser Cutting, CNC Punching, CNC Routing, CNC Pressing and Forming, Fabrication and Welding and Assembly, working with Aerospace grade materials. Approvals include AS 9100 D accreditation plus Nadcap, CAA and AWS Welding. With a highly skilled and experienced workforce and state of the art equipment, the company provides innovative manufacturing solutions to reduce customers' costs. Working with major Blue-Chip organisations, the company has a full and growing order book, with a loyal and committed global customer base. The company offers excellent working conditions, a 4-day working week and has an extremely high staff retention rate due to the commitment and dedication to all staff. Job Profile As the successful Chief Inspector, you will be working alongside a friendly team of 3 others in the Quality Department, responsible for inspection activities to ensure the quality of both the product and related process requirements are fully met. You will come from an Aerospace/Defence background, fully conversant with AS9100 and Nadcap, and able to raise FAI reports, and complete 1st off inspection using traditional methods and CMM (Aberlink preferably) Duties:Produce First Article Inspection Reports and to be able to use a CMM in support of this.Provide roaming and final inspection for all productsInspect incoming goods from sub-contract suppliersLiaise with customers/suppliers on all quality matters, queries and non-conformancesRaise Certificates of Conformity and delivery documentation.Aid in the control of external and internal equipment calibrations.Raise sub-contract Purchase Orders on approved suppliersCheck First Off production partsLiaise with all levels of staff (management to shop floor) on all aspects of quality and continuous improvement opportunities.Support the management in developing a “continuous improvement” culture.Aid the maintenance of current approvals for AS9100 & Nadcap.Other adhoc duties as agreed from time to time by the Quality Manager. Skills & Attributes:Must be computer literate.Have experience operating CNC CMMs (ideal with Aberlink but other controls experience will be considered).Be able to read and interpret engineering drawings.Provide leadership support when required.Report Writing – FAIRs, NCRs / Certificates of Conformity and delivery documentation. Hours of Work:37hrs per week over 4 daysMonday to Thursday, 7am-4.45pmBolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
Position: Head of Construction
Location: Bucharest, Romania
Who are we recruiting for?
Our client is a prominent EPC Contractor and Developer specializing in large-scale Solar PV projects. With headquarters in London and regional offices in Valencia, Athens, Istanbul, and Dubai, the company has been delivering solar solutions since 2006. Having completed over 500 PV projects totaling 2,000 MW across three continents, they are now expanding into new markets, including Central and South-East Asia, Sub-Saharan Africa, USA, Latin America, and Australia. The company aims to solidify its position as a global leader in renewable energy.
What will you be doing?
As the Head of Construction, you will lead and oversee the end-to-end delivery of all construction projects, ensuring alignment with the company’s strategic objectives, timelines, and quality standards. Your responsibilities will include:
Strategic Leadership:
Define and execute the overall construction strategy for the portfolio of Solar PV projects.
Provide leadership to multi-disciplinary project teams, ensuring alignment with corporate goals.
Collaborate closely with C-level executives and regional directors to refine and optimize project delivery processes.
Construction Oversight:
Oversee the execution of utility-scale solar projects, ensuring compliance with safety, quality, budget, and schedule requirements.
Serve as the primary point of contact for stakeholders, including developers, contractors, and regulatory bodies.
Direct and manage the performance of contractors, ensuring adherence to FIDIC, NEC, or other applicable contracts.
Approve and monitor key project documentation, such as risk registers, commissioning plans, and budgets.
Health, Safety, and Compliance:
Champion the company’s health, safety, and environmental culture across all projects.
Ensure compliance with CDM regulations and other applicable construction standards.
Conduct periodic audits and implement corrective actions to uphold the highest safety standards.
Financial and Contract Management:
Manage multi-million-dollar budgets, ensuring cost efficiency and forecasting accuracy.
Oversee contract negotiations and variations, working closely with legal and procurement teams.
Monitor and approve claims, extensions, and change orders to maintain project integrity.
Team Leadership and Development:
Build, mentor, and manage a high-performing construction team.
Implement processes to enhance collaboration across engineering, procurement, and commercial teams.
Foster a culture of accountability, innovation, and continuous improvement.
Are you the ideal candidate?
To excel in this role, you will bring the following:
Proven Leadership: 7+ years of senior-level experience managing construction for utility-scale Solar PV projects.
Strategic Mindset: Demonstrated ability to oversee portfolios of renewable energy projects while contributing to strategic business decisions.
Technical Expertise: In-depth understanding of construction safety, CDM regulations, and large-scale project delivery.
Commercial Acumen: Strong financial and contract management skills, with a proven track record of handling FIDIC/NEC contracts.
Team Leadership: Experience in building and leading large, diverse teams across multiple geographies.
Stakeholder Management: Exceptional communication and interpersonal skills to influence internal and external stakeholders.
What’s in it for you?
Competitive executive-level compensation, including salary, bonus, and benefits.
Pension scheme and additional benefits tailored to senior leadership roles.
A unique opportunity to shape the construction strategy of a growing, global renewable energy leader.
Professional development and career progression opportunities within a rapidly expanding sector.
Who we are
Executive Integrity is a global executive search and recruitment consultancy specializing in Green Technology and Renewable Energy. We are committed to driving a sustainable future by connecting top talent with leading companies in these industries. A portion of our profits is donated to Friends of the Earth International, supporting environmentally sustainable and socially just initiatives.....Read more...
Data Engineer - Leading Pharmaceutical Company - Manchester
(Tech Stack: Data Engineer, Databricks, Python, Power BI, AWS QuickSight, AWS, TSQL, ETL, Agile Methodologies)
About the Role: We are seeking a talented and experienced Data Engineer on behalf of our client, a leading Software House. This is a fully remote position, offering the opportunity to work with cutting-edge technologies and contribute to exciting projects in a collaborative environment.
About the Role: Our client is seeking an experienced Data Engineer to join their team in Manchester. This hybrid position involves working within the pharmaceutical industry, focusing on the design, development, and maintenance of data pipelines, ETL processes, and databases. The role is ideal for someone passionate about improving processes, ensuring data quality, and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuous improvement and ensuring data quality and compliance, we want to hear from you.
Key Responsibilities:
Design, develop, maintain, and optimise data pipelines, ETL processes, and databases.
Drive continuous improvement by refining processes, products, and identifying new tools, standards, and practices.
Collaborate with teams across the business to define solutions, requirements, and testing approaches.
Assist with process definition, ensuring compliance with organisational processes and regulatory standards.
Ensure compliance with regulatory requirements and standards and audit readiness.
Automate and monitor data and data processes, ensuring data quality and integrity.
Share knowledge and provide guidance on databases and data.
Maintain up-to-date, accurate, and concise documentation of database configurations and processes.
Work across the team to deliver best practice infrastructure and infrastructure deployment and management processes.
Essential Skills/Experience:
A good degree in a relevant subject or equivalent professional experience in a data role.
At least 3 years’ professional experience developing data pipelines and ETLs using Microsoft products.
Minimum 1 year of experience working with cloud-native technologies like Azure Data Factory.
Demonstrable experience of delivering technical work within time and budget constraints.
Good understanding of data security best practices.
Experience in supporting ETLs or data pipelines crucial to a production system.
Experience working in a cross-functional team to deliver technical solutions.
Desirable Skills:
Experience with SQL Server, SSIS, Azure Data Factory, and Azure SQL.
Experience with Cloud and Infrastructure as Code, particularly in an Azure setting using Bicep.
Understanding of DevOps practices and the associated benefits.
Skill in database testing including unit, performance, stress, and security testing.
Experience working in an agile team.
Experience working in a highly regulated industry and with highly sensitive data.
Exposure to large data solutions like Snowflake, Trino, Synapse, Azure Data Lake, and Databricks.
Experience in data science using R, Stata, or Python.
Familiarity with Atlassian tools such as JIRA, Confluence, and BitBucket.
Understanding of clinical trials, GCP, and GxP.
What We Offer:
Hybrid working model with flexibility between remote and office-based work.
Competitive salary and benefits package.
Opportunity to work on innovative projects within the pharmaceutical industry.
Collaborative and supportive work environment.
Professional development and career growth opportunities.
Location: Remote Working UK
Salary: £45,000 – £55,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote work is available.
To apply for this position please send your CV to Matt Jones at Noir.
NOIRUKTECHREC
NOIRUKREC
NC/RG/DE....Read more...
You will be working in a modern office environment, with a relaxed dress code, and a team that is here to support you in your career and personal development that could lead to other specialist roles within our business. Become a digital champion within your role, utilising our range of systems available to you.
Answering calls through our telephony system from policyholders or third parties, using our advanced systems to deal with queries. No sales involved
Using digital and verbal communications to support both internal and external customers
Supporting and resolving customer requirements for changes on policies and submitting work requests to the back-office team through our digital platforms, to ensure that customers are fully informed and necessary documents are sent
Identifying, logging, and resolving complaints from policyholders or third parties through our various systems
Keeping up to date with process changes, system updates and policies, including IT Security and GDPR regulations
Training:Customer Service Specialist Level 3.
The programme’s delivered in 6 modules across 13-months. Each module consists of three components, based on our learning methodology:
Ignite: Online activities that participants complete before the Masterclasses, helping to engage them in the topic. Approximately 3 hours per module
Immerse: Masterclasses where participants get the opportunity to bring what they learn to life with practical activities and interact with other learners. 6 x ½-Day Masterclasses.
Impact: Activities completed after the masterclass to help participants reflect upon their learning. They are also designed to capture evidence of the knowledge that has been gained, and the skills and behaviours that have been embedded. This helps to build the portfolio of evidence that participants need for their End-Point Assessment. The time requirement varies depending on the complexity of the activities per module but equates to roughly 4 hours per month.
The total duration of the apprenticeship including the End-Point Assessment is 15 months.
You will receive 1-2-1 coaching from your Instep tutor. Training Outcome:There are many exciting career pathways available within the organisation following successful completion of your apprenticeship. This maybe in Customer Services and other specialist roles in Diligenta. Employer Description:Diligenta is a market leader in the Life and Pensions sector, providing administration services to many of the best-known financial services companies in the UK. We provide services to one in four of the UK’s population administering more than 23 million policies, providing a wide range of services including Customer Services, IT and Change Management to major life and pensions insurers.
Our aim is to be acknowledged as the 'best in-class’ platform-based Life and Pensions Administration Service provider and drive a culture that is founded on positive change, diversity and people development. We aim to solve problems clients can't solve themselves, through our exceptional services and diverse platforms, all of which gives us our distinct personality.
Our extensive digital platforms allow us to provide the excellent customer experience which is at the heart of everything we do. We also believe that providing an excellent employee experience is just as important. We care about the moments that matter and work at delivering diverse solutions every day.
We at Diligenta believe that a diverse mix of talented and ambitious people helps us better understand and respond to our client customer needs. Working in customer facing roles can be extremely rewarding, and by using a range of digital platforms to find the optimum solution for your customer, you can help people achieve goals and play a direct role in the success of the businesWorking Hours :Monday - Friday shift are between 9am and 7pm - for example 9am - 5pm, 10am - 6pm, 11am - 7pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Non judgemental,Patience,Desire to learn....Read more...
