The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After-sales manager
May lead to a sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Build relationships with business clients, identify new sales opportunities, deliver presentations and proposals, support sales strategies, negotiate deals, manage accounts, update CRM systems, and analyse sales data while completing training alongside the role. Training:Train through a mix of on-the-job experience and off-the-job learning (around 20% of time). This includes university-led lectures, workshops, and online study, alongside workplace projects, mentoring, coursework, and a final End-Point Assessment.Training Outcome:Progress to Sales Executive, Account Manager, or Business Development Manager, with potential to advance into senior sales or leadership roles over time. Employer Description:Sunmight UK Ltd is a small UK-based company that operates in the wholesale supply of industrial and automotive products, mainly specialising in abrasives and surface-finishing materials.
? Company overviewFounded in the UK in 2012 as the sales arm of Sun Abrasives (South Korea)Officially incorporated as a UK company in 2018Based in Long Crendon, BuckinghamshireSmall business with around 2–10 employees? What they doSunmight UK supplies abrasive and refinishing products used mainly in:
Automotive repair/bodyshopsManufacturing and industrial sectorsWoodworking and aerospace industries Their product range includes:
Sanding abrasives (paper, film, foam, net)Clear coat kits and surface coatingsMasking tapes, films, and paint consumables ? Business modelOperates as a B2B (business-to-business) supplierSells primarily to distributors and professional workshops, especially in the automotive industry Focuses on quality, reliability, and value for money as key selling points ? Key pointsPart of an international brand network (Sun Abrasives, established 1961) Provides industrial-grade materials rather than consumer productsEmphasises long-term customer relationships and consistent growth? Simple summary (for coursework/interview)Sunmight UK is a B2B wholesale company that supplies high-quality abrasive and automotive refinishing products to distributors and professional industries across the UK, acting as the UK arm of a global abrasives manufacturer.Working Hours :37–40 hours/week, including 20% training time. 9am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Roles and Responsibilities:
Qualify applicants, identifying their needs and showing them suitable properties
Delivering a very high level of customer service to all clients
Booking in viewings & negotiating offers
Support Senior Negotiators
Training Outcome:A Business Administration Apprenticeship provides a strong foundation for a wide range of office-based careers, and progression is often quite flexible depending on your interests.
After completing the apprenticeship, most people move into a permanent Administrative Assistant or Business Support role, where they take on more responsibility and work more independently.
From there, common progression routes include:
Senior Administrator / Office Coordinator – managing more complex tasks, supporting teams, and overseeing processes
Team Leader / Supervisor – leading a small admin team and supporting performance
Office Manager – overseeing day-to-day operations, systems, and staff
Executive Assistant (EA) – supporting senior leaders or directors, often at a higher level
There are also opportunities to specialise in areas such as:
HR (Human Resources)
Finance / Accounts
Project Support / Project Coordinator
Operations or Business Management
With experience and further development, this can lead to more senior roles such as Operations Manager, Business Manager, or even senior leadership positions.
The key benefit of a Business Admin apprenticeship is that it builds transferable skills (communication, organisation, IT, problem-solving), meaning you’re not limited to one career path and can progress in many different directions depending on your strengths and interests.
Employer Description:Lyons Estates is an independent Sales and Letting Agent based in Bootle. We cover the entire Liverpool City Region. We’re a close knit, friendly team who all work together in one office, so when you call us, you speak to a real human, based locally, without the need to go through a drawn-out automated process when you’re in a rush or you’re worried about something. Working Hours :Monday – Friday: 9 am till 5 pm
You will be required to work Saturdays on a rota basis after training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Patience....Read more...
Global Sales Manager - Luxury Hotels Group Salary: depending on experience. We are looking for an experienced and high-performing Global Sales Manager – specialized in development of International markets to join this beautiful group and mawimize the reveenue of their luxury portfolio. We are searching for a candidate that is passionate, creative, determined and goal oriented.As part of the Executive team, you will be in charge of creating and implementing a strategic commercial plan and vision to continuously promote the portfolio across targeted markets.Key Responsibilities
Lead and direct the development and implementation of the strategic sales plansHelp keeping the company competitive and innovative.Promote high visibility of operations through active involvement in industry associations, trade shows and other national and international activitiesManage, develop and maximizing then sales team potential by recruitment, development and trainingIdentify emerging markets shifts while being fully aware of new products and competition status Work closely with the division Revenue and Marketing to design programs and seize all advertising and public relations opportunities to bring awareness of the venuesEffective management of all budgets to insure optimum operating profit.Reporting, communication and presentation of management information and KPI statistics to director
Qualification Required & Experience
Degree in business administration / commercial or a related fieldPrior experience with luxury hotel brands or multi-property groups, preferably in Greece or the Mediterranean region.Experience in a cluster or group role preferredSuccessful track record, consistently meetings or exceeding targetsExperience and understanding of the luxury hotel market and operationsDeep understanding of distribution systems, BI’s, CRM tools, and Revenue Management principles.Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organizationA driven and dedicated commitment to success without sacrificing integrityProven ability to drive the sales process from plan to closeStrong business sense and industry expertiseExcellent mentoring, coaching and people management skillsFluent English
Interested in this great challenge? Contact BEATRICE with your updated CV....Read more...
Marketing Manager, Cirencester, Gloucestershire - £35,000 to £45,000Financial services in the Cotswolds is booming, and this established firm needs a Marketing Manager who can match that energy. Based in Cirencester, this is a chance to take full ownership of a company's marketing function and shape how it presents itself to clients, partners and the wider market.Company OverviewA well-established financial services organisation in Cirencester, Gloucestershire, is expanding its team. The business operates across wealth management, investment and commercial finance, serving private and corporate clients throughout the South West and beyond. With ambitious growth plans and a collaborative office culture, the company is investing heavily in its brand and market presence.Job OverviewThe Marketing Manager will lead the development and execution of the company's marketing strategy. This is a hands-on role covering everything from campaign planning and digital content to brand positioning and event support. Working closely with senior leadership, the Marketing Manager will translate business objectives into measurable marketing activity that drives awareness, lead generation and client engagement across the financial services sector.Here's what you'll be doing:Developing and delivering the annual marketing strategy aligned with commercial targetsManaging digital channels including website, email campaigns, SEO and social mediaCreating compelling content that positions the business as a trusted authority in financial servicesAnalysing campaign performance data and adjusting tactics to improve ROICoordinating with external agencies, designers and PR partners as neededSupporting business development teams with marketing collateral, pitch materials and event coordinationHere are the skills you'll need:Proven experience as a Marketing Manager or Senior Marketing Executive, ideally within financial services or professional servicesStrong understanding of digital marketing channels, analytics tools and CRM platformsExcellent copywriting ability with a knack for translating complex financial topics into engaging contentExperience with marketing automation, email platforms and social media management toolsA strategic mindset paired with the willingness to roll up your sleeves and executeFull UK driving licence (office-based in Cirencester with occasional travel to London)Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Key perks and benefits:Salary of £35,000 to £45,000 depending on experiencePension scheme and annual leave entitlementGenuine ownership of the marketing function with direct access to leadershipProfessional development support including marketing qualificationsCollaborative, close-knit team culture in a Cotswolds office settingThe financial services marketing sector in the United Kingdom continues to grow as firms recognise the value of strong brand positioning. A Marketing Manager role in Cirencester offers the rare combination of strategic influence, varied day-to-day work and the quality of life that comes with being based in one of Gloucestershire's most desirable towns.....Read more...
Job Description:
Core-Asset Consulting is supporting a leading financial services organisation in the appointment of a Director of Assessment of Value.
The successful candidate will operate at a senior level, providing independent oversight and challenge across investment performance and fund governance. The role involves close engagement with executive leadership, Boards and independent directors, alongside responsibility for leading and developing a specialist AoV team.
Essential Skills/Experience:
Significant experience within the funds industry or wider financial services sector
Strong understanding of FCA regulatory requirements, including Assessment of Value and Consumer Duty
Deep knowledge of investment analysis, performance monitoring and risk assessment
Proven ability to provide independent, evidence-based challenge to senior stakeholders
Experience working with Boards and independent non-executive directors
Demonstrated leadership experience, with the ability to manage and develop high-performing teams
Excellent analytical, communication and presentation skills
Strong organisational skills with the ability to manage competing priorities
Proficiency in Excel and investment analytics tools (e.g. Bloomberg, Morningstar)
Relevant professional qualification (e.g. CFA) desirable
Core Responsibilities:
Lead the AoV framework, ensuring robust, consistent and compliant delivery across all funds
Monitor fund performance against benchmarks and peer groups, alongside broader investment oversight activities
Conduct detailed portfolio analysis, including risk, allocation, style and portfolio construction
Produce clear, evidence-based AoV reports, including annual fund reviews for external publication
Present findings, recommendations and insights to senior stakeholders, including Boards and independent directors
Contribute to governance forums, committees and working groups, including preparation of materials and documentation
Maintain strong oversight of regulatory compliance, ensuring adherence to FCA requirements including Consumer Duty
Identify, assess and escalate material risks, ensuring appropriate mitigation and controls
Lead, develop and manage the AoV team, fostering a culture of analytical rigour and independent challenge
Build and maintain effective relationships with internal stakeholders, investment managers and external parties
Support strategic initiatives, including product development and business change projects
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16464)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Core-Asset Consulting is supporting a leading financial services organisation in the appointment of a Director of Assessment of Value.
The successful candidate will operate at a senior level, providing independent oversight and challenge across investment performance and fund governance. The role involves close engagement with executive leadership, Boards and independent directors, alongside responsibility for leading and developing a specialist AoV team.
Essential Skills/Experience:
Significant experience within the funds industry or wider financial services sector
Strong understanding of FCA regulatory requirements, including Assessment of Value and Consumer Duty
Deep knowledge of investment analysis, performance monitoring and risk assessment
Proven ability to provide independent, evidence-based challenge to senior stakeholders
Experience working with Boards and independent non-executive directors
Demonstrated leadership experience, with the ability to manage and develop high-performing teams
Excellent analytical, communication and presentation skills
Strong organisational skills with the ability to manage competing priorities
Proficiency in Excel and investment analytics tools (e.g. Bloomberg, Morningstar)
Relevant professional qualification (e.g. CFA) desirable
Core Responsibilities:
Lead the AoV framework, ensuring robust, consistent and compliant delivery across all funds
Monitor fund performance against benchmarks and peer groups, alongside broader investment oversight activities
Conduct detailed portfolio analysis, including risk, allocation, style and portfolio construction
Produce clear, evidence-based AoV reports, including annual fund reviews for external publication
Present findings, recommendations and insights to senior stakeholders, including Boards and independent directors
Contribute to governance forums, committees and working groups, including preparation of materials and documentation
Maintain strong oversight of regulatory compliance, ensuring adherence to FCA requirements including Consumer Duty
Identify, assess and escalate material risks, ensuring appropriate mitigation and controls
Lead, develop and manage the AoV team, fostering a culture of analytical rigour and independent challenge
Build and maintain effective relationships with internal stakeholders, investment managers and external parties
Support strategic initiatives, including product development and business change projects
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16464)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Core-Asset Consulting is supporting a leading financial services organisation in the appointment of a Director of Assessment of Value.
The successful candidate will operate at a senior level, providing independent oversight and challenge across investment performance and fund governance. The role involves close engagement with executive leadership, Boards and independent directors, alongside responsibility for leading and developing a specialist AoV team.
Essential Skills/Experience:
Significant experience within the funds industry or wider financial services sector
Strong understanding of FCA regulatory requirements, including Assessment of Value and Consumer Duty
Deep knowledge of investment analysis, performance monitoring and risk assessment
Proven ability to provide independent, evidence-based challenge to senior stakeholders
Experience working with Boards and independent non-executive directors
Demonstrated leadership experience, with the ability to manage and develop high-performing teams
Excellent analytical, communication and presentation skills
Strong organisational skills with the ability to manage competing priorities
Proficiency in Excel and investment analytics tools (e.g. Bloomberg, Morningstar)
Relevant professional qualification (e.g. CFA) desirable
Core Responsibilities:
Lead the AoV framework, ensuring robust, consistent and compliant delivery across all funds
Monitor fund performance against benchmarks and peer groups, alongside broader investment oversight activities
Conduct detailed portfolio analysis, including risk, allocation, style and portfolio construction
Produce clear, evidence-based AoV reports, including annual fund reviews for external publication
Present findings, recommendations and insights to senior stakeholders, including Boards and independent directors
Contribute to governance forums, committees and working groups, including preparation of materials and documentation
Maintain strong oversight of regulatory compliance, ensuring adherence to FCA requirements including Consumer Duty
Identify, assess and escalate material risks, ensuring appropriate mitigation and controls
Lead, develop and manage the AoV team, fostering a culture of analytical rigour and independent challenge
Build and maintain effective relationships with internal stakeholders, investment managers and external parties
Support strategic initiatives, including product development and business change projects
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter, and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: (16464)
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Key Responsibilities:
Creative Content Creation:
Create engaging and original content for blogs, social media and email marketing
Contribute creative ideas for campaigns, themes and content series
Support visual content creation, including image selection, basic design or briefing creative assets
Adapt content to suit different platforms and audiences while maintaining brand tone
Support in creating engaging and original print media such as leaflets, flyers, etc.
Assist in website content such as blogs, landing pages and products
Strategy & Performance Support:
Support the Marketing Executive in creating and maintaining marketing strategies
Assist in reviewing performance and results to understand what content and campaigns work best
Help refine content and campaign approaches based on insights and engagement data
Campaign Support:
Support the planning and delivery of marketing campaigns from idea through to execution
Help coordinate content, assets and schedules across multiple channels
Assist with promotional campaigns for products, partnerships and events
General Marketing Support:
Maintain content calendars and marketing plans
Support website content updates where required
Work closely with internal teams to support marketing activity
Skills & Experience:
Essential:
Strong creative thinking and a genuine passion for content creation
Excellent written communication skills with strong attention to detail
Confidence sharing ideas and contributing creatively to campaigns
Good organisational skills and ability to manage multiple tasks
Desirable:
Experience creating content for blogs, social media or email marketing
Interest in visual content, basic design or creative tools (e.g. Canva)
Basic understanding of digital marketing, social media or SEO
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Brand management
Content creation, SEO and utilising AI
Online and offline marketing, including Google Ads certification
You will undertake the ground-breaking Professional Apprenticeships Multi Channel Marketer Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated provider and also hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.
The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about:
Principles of Marketing
Social media
Brand management
Creating content
Evaluating and reviewing campaigns
Paid media (PPC) and much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:
A genuinely creative role with real input into content and campaigns
Opportunity to work closely with and learn from a Marketing Executive
Exposure to strategy, performance review and campaign planning
Room to grow, develop and shape the role over time
Employer Description:Pro Apprenticeships (Professional Apprenticeships Ltd) is known for the exceptional training and support we deliver to apprentices and businesses across multiple pathways. With particular strength in technical apprenticeships, including software development, data analytics, cybersecurity, and IT support, we also support businesses with marketing, business administration, and leadership development.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Excellent Opportunity for a Graduate Marketing Analyst in Central London The Opportunity Hub UK is pleased to present an exciting ASO Executive position with a respected mobile app growth consultancy based in Central London. This Marketing Analyst role offers recent graduates the chance to develop expertise in App Store Optimisation whilst working with prominent clients including NBCUniversal and Gymshark. About the Company They are an award-winning mobile app growth consultancy with a team of 30 specialists offering over 80 years of combined mobile marketing experience. They provide professional app growth services to global clients and have established themselves as leaders in the App Store Optimisation sector. The Role: ASO Executive As a Marketing Analyst, you'll work directly on client accounts, conducting research, developing strategies, and presenting findings that impact app performance. This is a hands-on position where you'll gain valuable experience in digital marketing whilst contributing to real client projects from the outset. Your Key Responsibilities:Conducting comprehensive keyword research and competitor analysis to identify ASO opportunities across various app categoriesOptimising app store elements including titles, descriptions, screenshots, and metadata to improve search rankings and conversion ratesParticipating in client meetings to present findings, recommendations, and regular performance updatesCreating detailed reports that demonstrate the impact of ASO initiatives, using industry-standard analytics toolsManaging and prioritising monthly, weekly, and daily project deliverables effectivelyContributing to case studies documenting app marketing best practices and emerging ASO trendsEssential Skills and Experience:Strong written and verbal communication abilities; experience with various content formats (blog posts, articles, social media) is advantageousGenuine eagerness to learn with the ability to accept and apply constructive feedback professionallyProactive approach with demonstrated ability to manage projects independently and deliver quality results on scheduleCapacity to work effectively in fast-paced environments and adjust to changing prioritiesClient-focused mindset with empathy and creative problem-solving skills; previous client-facing or customer service experience is beneficialProficiency in Excel and PowerPoint with aptitude for data analysis and visual presentationPrevious marketing or agency experience is desirableUnderstanding of mobile developments, apps, design, and user experience principles is a plusAuthentic interest in the mobile and digital marketing landscapeWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Comprehensive Benefits Package:Starting salary of £28,000 with clear progression pathway to £40,000+ within 2-3 yearsPerformance-based bonus scheme offering 10% of salary when company targets are achievedSupportive work environment that encourages collaboration and professional developmentRegular team social events including activities and outingsMonthly mobile phone bill contribution up to £30Structured personal development training programmeDirect access to senior management for career guidance and input25 days annual holiday allowance (increasing after 2 years) plus Summer FridaysCompany pension scheme and life insuranceOffice amenities including refreshments and snacksBuilding a Career in Mobile App Marketing The mobile app industry represents a significant growth sector within digital marketing, with App Store Optimisation becoming increasingly critical for business success. As a Marketing Analyst specialising in ASO, you'll develop a valuable combination of analytical, strategic, and creative skills that are highly sought after. This Central London position provides an excellent foundation for career progression in mobile marketing, offering exposure to major brands and the opportunity to work alongside experienced professionals. The role provides practical experience that positions you well for advancement in the expanding digital marketing sector. This Graduate Marketing Analyst opportunity is presented by The Opportunity Hub UK – connecting talented professionals with leading employers across the UK.....Read more...
Associate Vice PresidentPremium, High-Volume Hospitality PortfolioAtlanta, GA Up to $200,000 + Bonus & BenefitsMy client has an exciting opportunity for a senior leadership role overseeing a large-scale, premium hospitality operation within a global organization. This portfolio is high-volume, high-touch, and experience-driven - focused on delivering elevated food & beverage and service at scale.We’re looking for a true operator and leader - someone who can balance big-picture strategy with hands-on execution, lead large teams, and drive both guest experience and financial performance.
What You’ll Be Doing
Overseeing multi-unit operations within a high-volume, premium environmentLeading and developing a large, layered team (600+ team members)Driving P&L performance, cost control, and overall business resultsBuilding and maintaining strong client relationships at a senior levelTranslating brand vision into operational execution across all locationsEnsuring consistency across service standards, food quality, and guest experience
What We’re Looking For
10+ years of progressive leadership experience in hospitalityBackground in elevated, high-volume food & beverage operations (no QSR)Proven success managing large, complex teams and multi-unit operationsStrong financial acumen with deep experience in P&L ownershipExperience with openings, project development, or large-scale operationsPolished, executive presence with strong client-facing experienceHands-on leadership style - able to operate both strategically and in the field
....Read more...
National Sales Manager – Automotive Aftermarket | UK
We’re recruiting on behalf of a market‑leading aftermarket brand seeking a National Sales Manager to drive UK sales strategy, lead a high‑performing field team, and strengthen relationships across Motor Factors, Buying Groups, Retailers, and Distribution partners.
📍 Ideal Location: Central/ Southern UK preferred 💼 Salary: c.£60-80K + Bonus + Car + Pension
What you’ll be doing:
Leading, coaching, and developing a national field sales team
Owning UK sales strategy across PC and CV aftermarket channels
Strengthening relationships with IMFs, Buying Groups, and key distributors
Driving growth through structured account planning and performance management
Working cross‑functionally with marketing, product, and supply chain teams
Representing a respected global brand at senior customer level
What you’ll bring:
Proven leadership experience in the Automotive Aftermarket
Strong commercial acumen with a track record of delivering growth
Ability to influence at senior level across distributors and buying groups
Experience managing field teams and shaping national sales strategy
Confident communicator, data‑driven, and highly organised
Comfortable travelling nationally as part of a senior commercial role
Why this role stands out:
Lead the UK sales function for a brand‑leading manufacturer
High visibility, strategic influence, and genuine progression
Competitive package + executive car
Join a business investing heavily in innovation and people development
Interested? Send your CV to for an informal chat, call 07398204832
Ref: 4351RC
Glen Callum Associates welcomes applicants from all backgrounds and supports adjustments throughout the recruitment process.....Read more...
National Sales Manager – Automotive Aftermarket | UK
We’re recruiting on behalf of a market‑leading aftermarket brand seeking a National Sales Manager to drive UK sales strategy, lead a high‑performing field team, and strengthen relationships across Motor Factors, Buying Groups, Retailers, and Distribution partners.
📍 Ideal Location: Central/ Southern UK preferred 💼 Salary: c.£60-80K + Bonus + Car + Pension
What you’ll be doing:
Leading, coaching, and developing a national field sales team
Owning UK sales strategy across PC and CV aftermarket channels
Strengthening relationships with IMFs, Buying Groups, and key distributors
Driving growth through structured account planning and performance management
Working cross‑functionally with marketing, product, and supply chain teams
Representing a respected global brand at senior customer level
What you’ll bring:
Proven leadership experience in the Automotive Aftermarket
Strong commercial acumen with a track record of delivering growth
Ability to influence at senior level across distributors and buying groups
Experience managing field teams and shaping national sales strategy
Confident communicator, data‑driven, and highly organised
Comfortable travelling nationally as part of a senior commercial role
Why this role stands out:
Lead the UK sales function for a brand‑leading manufacturer
High visibility, strategic influence, and genuine progression
Competitive package + executive car
Join a business investing heavily in innovation and people development
Interested? Send your CV to for an informal chat, call 07398204832
Ref: 4351RC
Glen Callum Associates welcomes applicants from all backgrounds and supports adjustments throughout the recruitment process.....Read more...
National Sales Manager – Automotive Aftermarket | UK
We’re recruiting on behalf of a market‑leading aftermarket brand seeking a National Sales Manager to drive UK sales strategy, lead a high‑performing field team, and strengthen relationships across Motor Factors, Buying Groups, Retailers, and Distribution partners.
📍 Ideal Location: Central/ Southern UK preferred 💼 Salary: c.£60-80K + Bonus + Car + Pension
What you’ll be doing:
Leading, coaching, and developing a national field sales team
Owning UK sales strategy across PC and CV aftermarket channels
Strengthening relationships with IMFs, Buying Groups, and key distributors
Driving growth through structured account planning and performance management
Working cross‑functionally with marketing, product, and supply chain teams
Representing a respected global brand at senior customer level
What you’ll bring:
Proven leadership experience in the Automotive Aftermarket
Strong commercial acumen with a track record of delivering growth
Ability to influence at senior level across distributors and buying groups
Experience managing field teams and shaping national sales strategy
Confident communicator, data‑driven, and highly organised
Comfortable travelling nationally as part of a senior commercial role
Why this role stands out:
Lead the UK sales function for a brand‑leading manufacturer
High visibility, strategic influence, and genuine progression
Competitive package + executive car
Join a business investing heavily in innovation and people development
Interested? Send your CV to for an informal chat, call 07398204832
Ref: 4351RC
Glen Callum Associates welcomes applicants from all backgrounds and supports adjustments throughout the recruitment process.....Read more...
National Sales Manager – Automotive Aftermarket | UK
We’re recruiting on behalf of a market‑leading aftermarket brand seeking a National Sales Manager to drive UK sales strategy, lead a high‑performing field team, and strengthen relationships across Motor Factors, Buying Groups, Retailers, and Distribution partners.
📍 Ideal Location: Central/ Southern UK preferred 💼 Salary: c.£60-80K + Bonus + Car + Pension
What you’ll be doing:
Leading, coaching, and developing a national field sales team
Owning UK sales strategy across PC and CV aftermarket channels
Strengthening relationships with IMFs, Buying Groups, and key distributors
Driving growth through structured account planning and performance management
Working cross‑functionally with marketing, product, and supply chain teams
Representing a respected global brand at senior customer level
What you’ll bring:
Proven leadership experience in the Automotive Aftermarket
Strong commercial acumen with a track record of delivering growth
Ability to influence at senior level across distributors and buying groups
Experience managing field teams and shaping national sales strategy
Confident communicator, data‑driven, and highly organised
Comfortable travelling nationally as part of a senior commercial role
Why this role stands out:
Lead the UK sales function for a brand‑leading manufacturer
High visibility, strategic influence, and genuine progression
Competitive package + executive car
Join a business investing heavily in innovation and people development
Interested? Send your CV to for an informal chat, call 07398204832
Ref: 4351RC
Glen Callum Associates welcomes applicants from all backgrounds and supports adjustments throughout the recruitment process.....Read more...
National Sales Manager – Automotive Aftermarket | UK
We’re recruiting on behalf of a market‑leading aftermarket brand seeking a National Sales Manager to drive UK sales strategy, lead a high‑performing field team, and strengthen relationships across Motor Factors, Buying Groups, Retailers, and Distribution partners.
📍 Ideal Location: Central/ Southern UK preferred 💼 Salary: c.£60-80K + Bonus + Car + Pension
What you’ll be doing:
Leading, coaching, and developing a national field sales team
Owning UK sales strategy across PC and CV aftermarket channels
Strengthening relationships with IMFs, Buying Groups, and key distributors
Driving growth through structured account planning and performance management
Working cross‑functionally with marketing, product, and supply chain teams
Representing a respected global brand at senior customer level
What you’ll bring:
Proven leadership experience in the Automotive Aftermarket
Strong commercial acumen with a track record of delivering growth
Ability to influence at senior level across distributors and buying groups
Experience managing field teams and shaping national sales strategy
Confident communicator, data‑driven, and highly organised
Comfortable travelling nationally as part of a senior commercial role
Why this role stands out:
Lead the UK sales function for a brand‑leading manufacturer
High visibility, strategic influence, and genuine progression
Competitive package + executive car
Join a business investing heavily in innovation and people development
Interested? Send your CV to for an informal chat, call 07398204832
Ref: 4351RC
Glen Callum Associates welcomes applicants from all backgrounds and supports adjustments throughout the recruitment process.....Read more...
Chief Executive Officer | Fintech | Embedded Finance | Payments Innovation London & TravelCompetitive Benefits + Base Salary 150k and 180k doe + Equity + BonusOur client is an ambitious early-stage fintech business focused on transforming how people access retirement income through embedded finance, digital payments and digital wallet technology.Operating at the intersection of pensions, payments and fintech innovation, the business has developed a highly differentiated proposition with significant market potential.This is a rare opportunity to join at a pivotal stage of growth, leading strategy, driving commercial traction, securing strategic partnerships and helping position the business as a credible and scalable platform within an evolving financial services market.The successful candidate will bring strong commercial and strategic leadership experience gained within fintech, payments, embedded finance, WealthTech or regulated financial services, alongside the ability to operate effectively within a high-growth and entrepreneurial environment.Our client is particularly interested in speaking with individuals who can demonstrate:
Experience leading growth, scaling or commercial transformation within a fintech or regulated technology businessStrong strategic partnership and commercial development capabilityExposure to fundraising, investors and board-level stakeholder managementExperience operating within regulated financial services environmentsThe ability to balance strategic thinking with hands-on delivery and execution
This opportunity would suit a commercially driven and strategically credible leader excited by the challenge of building and scaling a differentiated fintech proposition within a large and evolving market.Alongside a highly competitive package, the role offers a meaningful equity opportunity and the chance to play a key role in shaping the future direction and long-term success of the business.Immediate availability or short notice period would be highly advantageous. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Do you have experience in a phone based role? Are you keen to start your career in recruitment? Do you want to recruit for a sector that actually means something to society?
Charles Hunter Associates are the leading recruitment agency in Reading for Social Work and Social Care and we are looking for hungry, motivated and ambitious Trainee Recruitment Consultants to join us and progress their careers.
Our Recruiters become experts in their market, providing elite level career advice and custome service, they earn excellent commission to live their best lives possible! The job is demanding, requires self sacrifice, ever changing and has ups and downs, if you like winning and getting paid for grit and hard work, recruitment is your option.
Based in our office in Central Reading, we offer a fun and dynamic sales floor with competition, prizes and money to be earnt whilst also offering industry leading training program.
I am looking for candidates who have the following :
Passionate to begin their recruitment career – sales or phone experience, used to making outbound calls, speaking to professionals and building rapport. Are you bored where you are? Lets talk!
High energy to join our sales floor
Positive mindset to achieve all goals and targets
Ambition to learn and put yourself out of your comfort zone
Self motivation to be able to overcome new challenges
A hunger to win and succeed to match our mentality
Please note, in order to be considered we are currently looking for candidates with some phone based experience (telesales, outbound sales, call centre, sales executive, sales advisor)
On offer as our Trainee Recruitment Consultant is
Basic Salary £25,000 - £27,000
Commission Structure up to 26% of billings, uncapped potential
Industry leading Training Academy to teach you core skills
Development Opportunities within Delivery Team or Business Development Team
25 Days Annual Leave plus 1 Day for your Birthday
VIP holidays, sales competitions to win cash or prizes, end of year awards and accolades
If you have the personality, drive and motivation to start your career in recruitment, apply here to book yourself a screening call!....Read more...
Group Human Resource Manager – HospitalityLocation: Ireland (Multi-Property)Salary: €80,000 - €100,000 per annumEmployment Type: Full-timeRequirements: Must have the Right to Work in IrelandOur client, a prestigious and growing hotel group in Ireland, is seeking an experienced and dynamic Group HR Manager. Leading the people strategy across a high-end portfolio, including luxury resort and city hotel properties, the successful candidate will drive a culture of service excellence and operational success.THE ROLEAs the Group HR Manager, you will partner with senior leadership and General Managers to deliver a best-in-class HR strategy. You will be responsible for enhancing employee engagement, ensuring legislative compliance, and fostering talent across a diverse hospitality workforce.Key Responsibilities:
Strategic Leadership: Develop and execute a Group HR strategy aligned with long-term business goals and profitability.Talent & Acquisition: Oversee group-wide recruitment strategies, develop talent pipelines, and lead succession planning.Employee Relations: Provide expert guidance on complex ER matters, including performance management, grievance, and disciplinary processes.Learning & Development: Design and implement high-impact L&D initiatives and leadership development programmes tailored to hospitality standards.Operational Excellence: Oversee workforce planning, payroll coordination, and the maintenance of HR analytics and reporting systems.Culture & Wellbeing: Champion company values, drive retention strategies, and lead employee wellbeing and engagement initiatives.
WHAT WE ARE LOOKING FOR
Qualifications: Bachelor’s Degree in Human Resource Management and CIPD Membership is essential.Experience: Proven senior HR leadership experience within a multi-property hospitality environment.Legislation: Deep knowledge of Irish employment legislation and best-practice HR frameworks.Commercial Acumen: Ability to link people strategy to business outcomes in a fast-paced service organization.Soft Skills: Exceptional coaching, problem-solving, and interpersonal skills with the ability to influence at a C-suite level.Mindset: A collaborative and proactive leader comfortable managing change in dynamic environments.
WHY JOIN THIS GROUP?
Opportunity to lead the people function for some of Ireland's most iconic hotel properties.A seat at the table with senior leadership to shape the future of the group.Competitive executive salary and benefits package.A fast-paced, rewarding environment focused on luxury service and professional development.
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This role focuses on recruiting for senior finance positions, where quality and relationship building are key.
You will be responsible for identifying and engaging high-calibre candidates, developing strong relationships with clients, and working closely with businesses to understand their hiring needs.
Duties will include:
Source and headhunt senior finance professionals for key roles
Build and maintain strong relationships with clients and candidates
Conduct interviews with candidates over the phone and via Teams
Reach out to potential talent via LinkedIn and other platforms
Proactively search for and engage high-quality senior candidates
Carry out cold calling to engage new candidates and develop business opportunities
Hold Teams meetings with potential clients to discuss requirements and opportunities
Understand client requirements and provide tailored recruitment solutions
Manage the end-to-end recruitment process from brief to placement
Present suitable candidates to clients and coordinate interviews
Negotiate offers and manage the offer process
Maintain accurate records and update the CRM system
Deliver a high-quality, professional experience for both clients and candidates
Training:
Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive
Training Outcome:
This role offers clear progression into a Recruitment Consultant position, with ongoing training, development, and opportunities to advance into senior or management roles within a reputable and growing business
Employer Description:The Niche Partnership is all about getting to know great accountancy & finance professionals and bringing them together to make exceptional finance teams. Our methodology is consistent, yet welcoming a fresh perspective. We understand that one size does not fit all and to find your niche we provide bespoke solutions. We believe in humanising the process, listening very carefully to your specific needs and long term goals. Living our values each and every day means we maintain the excellent standard of delivery we pride ourselves on. We believe in honesty, collaboration and long-lasting relationships based on mutual trust and understanding. For us, it’s about on-going support throughout the entire journey of a person’s career.Working Hours :Monday - Friday, 8.30am - 5.30pm
(1 hour lunch)Skills: Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
Director of Project Management - Hospitality & Entertainment Growth Brand Dallas, TX Preferred (Open to U.S.-Based Candidates) Competitive Compensation PackageThis is a rare opportunity to join a fast-growing UK hospitality and entertainment brand entering a major expansion phase across the U.S. With multiple new venues about to start development they are looking for a Director of Project Management to become the operational backbone of the growth strategy.This role sits at the center of everything - build-outs, timelines, leadership coordination, operational readiness, and launch execution. They need someone highly organized, commercially minded, and proactive who can keep multiple moving parts aligned while helping scale the business the right way.They’re looking for someone collaborative, and comfortable working directly with operations teams, construction, vendors, leadership, and opening teams.What You’ll Be Doing
Leading project coordination across multiple new venue openings and live projectsBuilding and managing detailed project timelines, milestones, and rollout plansPartnering with operations, construction, and leadership teams to keep projects on trackIdentifying delays, risks, and operational gaps early and driving solutionsSupporting resource planning, staffing timelines, and operational readiness for openingsWorking closely with department heads to ensure alignment across all workstreamsManaging reporting and updates for executive leadershipHelping create scalable systems and processes as the company continues to grow
What We’re Looking For
Strong project management experience overseeing multiple complex projects simultaneouslyHospitality, entertainment, or multi-site operational background strongly preferredExperience with new openings, venue build-outs, or large-scale expansion projectsHighly organized with strong attention to timelines, details, and executionComfortable working cross-functionally with leadership, site teams, and external partnersStrong understanding of project planning tools, scheduling, and milestone trackingBased in the U.S. with ability to travel frequently
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Are you a natural relationship-builder who loves meeting business owners, starting conversations and turning interest into action? Would you enjoy rubbing shoulders with and learning from some of the world’s most famous and influential speakers?If you are also excited by the idea of being part of an ambitious growth journey with a global business coaching brand, please read onBath & surrounding territory | Permanent, full-time | £28,000–£35,000 basic £50k OTEAt ActionCOACH Bath, you will be joining a company with big plans, a strong reputation and a mission to help business owners achieve more. This is an opportunity to work in an energetic, entrepreneurial environment where you will be surrounded by high performers, inspiring leaders and people who are serious about growth. You will be a a confident, driven and sociable Business Development Manager to help grow our presence across Bath and the surrounding area. This is a front-line role where you will be the first point of contact for local business owners, introducing them to ActionCOACH and encouraging them to attend our free business seminars. What’s in It for You?
Full onboarding and ongoing sales trainingAccess to ActionCOACH’s library of 3,500+ business strategies and resourcesRegular conferences and events with world-class speakersThe opportunity to play a key role in helping local business owners grow, improve and succeed
This is not a coaching role. Your focus will be on generating qualified leads, building strong local connections, and filling seminar seats with ambitious SME owners who want to grow their businesses.The RoleAs our Business Development Executive, you will be the growth engine of ActionCOACH Bath. You will spend your time speaking with business owners, attending networking events, following up with prospects and converting conversations into confirmed seminar registrations.Your day-to-day responsibilities will include:
Making regular outbound calls to business owners across the Bath territoryQualifying prospects, typically SME owners with 5–50 employees who are growth-minded
Following up with warm leads by phone, email and LinkedIn
Attending around two local networking events per weekRepresenting ActionCOACH professionally at Chamber of Commerce events and business groupsBuilding relationships with referral partners such as accountants, solicitors and business advisorsConverting qualified prospects into confirmed registrations for free ActionCOACH business seminarsManaging seminar confirmations, reminders and attendance follow-upKeeping accurate CRM records and reporting weekly on activity, pipeline and registrationsSupporting local marketing campaigns, including phone-mail-phone activity, LinkedIn outreach and direct campaigns
The Ideal CandidateYou will thrive in this role if you are target-driven, resilient and comfortable taking ownership of your own activity and results. You will enjoy speaking to new people, be confident on the phone, and know how to build rapport quickly and professionally.We are looking for someone who is:
Experienced in outbound sales, business development or appointment settingConfident, engaging and persuasive on the phoneComfortable attending and working networking eventsMotivated by targets, performance and resultsOrganised, self-managed and able to work independentlyConfident using CRM systems and managing a sales pipelinePersistent and determined without being pushyProfessional, trustworthy and able to create a strong first impression
Experience in a franchise, SME, business coaching or advisory environment would be beneficial, as would an existing network within the Bath business community. Experience using LinkedIn for business development would also be an advantage.About YouYou will be charming, sociable and influential, with the confidence to ask for commitment and the determination to keep going when prospects say no. You will enjoy being out in the local business community, building trust and creating opportunities.Above all, you will be excited by the chance to make a measurable impact in a growing territory.How to ApplyTo apply, please send your CV and a short covering note of no more than one page explaining why this role appeals to you and what makes you the right person for it.ActionCOACH Bath is an equal opportunities employer and welcomes applications from all qualified candidates regardless of age, gender, ethnicity, disability, sexual orientation or background.....Read more...
DIRECTOR OF SALES – LUXURY HOTEL COLLECTIONReady to elevate luxury hospitality and take a breathtaking portfolio of world-class resorts to new heights?We are seeking a visionary, high-performing Director of Sales to lead the commercial strategy for an exquisite collection of luxury hotels and villas in Greece’s most elite destinations. Based at the stunning headquarters in Athens, this role is about creating space for joy while dominating the global luxury travel market. The Role:
Provide strategic leadership and oversight of sales operations across a multi-property luxury portfolio (including members of The Luxury Collection and Design Hotels).Spearhead international business development with a sharp focus on the high-value US luxury leisure market.Position and launch exciting new hotel projects as premier global destinations.Manage high-level relationships with global sales representatives, luxury travel consortia, and preferred partnership programs.Hit the road! Represent the group at elite international trade shows, client events, and global sales roadshows.Lead, mentor, and inspire a high-performing cluster sales team.
Who you are:
A dynamic luxury hospitality leader with 8+ years of progressive sales experience (and at least 3 years in a senior cluster or leadership role).Deeply connected with an exceptional national and international network in the luxury travel trade.Analytical and tech-savvy—expert in BI reporting, CRM tools, and distribution channels (Marriott systems knowledge is a massive plus!).A proactive hunter with a flair for luxury trends, a strong business sense, and an infectious passion for hospitality.
What’s in it for you:
A competitive executive package.Private health insurance + company tech (laptop & mobile).All travel, accommodation, and meals covered for site visits to paradise locations.Incredible Friends & Family rates across the luxury hotel portfolio, plus exclusive network discounts.A respectful, internationally-oriented culture with immense development opportunities.
Must have the rights to work in Greece. Please send your CV to be considered.....Read more...
Senior Operations Director – Global Hospitality £200,000 – £220,000Location: London (with international travel)Please note: This role requires candidates with experience in high-volume, multi-site hospitality environments (food halls, premium F&B, or large-scale venues).We are currently searching for an exceptional Senior Operations Director to lead the owned & operated portfolio of a globally recognised hospitality brand, with London at its core, (see what I did there)!This is a pivotal leadership role within a fast-scaling, high-profile business known for delivering dynamic, multi-revenue stream venues across major international cities. This is not a maintenance role, this is about building, shaping and scaling a global operating model, with a major focus on launching and embedding a flagship London site. This opportunity will suit a commercially driven, operationally strong leader who thrives in high-volume, fast-paced environments and is comfortable operating at executive level.Key responsibilities include:
Leading performance across all owned operated sites globallyOverseeing new openings, including a flagship launchImplementing strong SOPs, training frameworks, and operational standardsDriving EBITDA growth, revenue, and overall commercial performanceSupporting and challenging GM-level leadership across marketsWorking closely with senior stakeholders across brand, development, finance, and marketingEnsuring consistency in guest experience and brand standardsInternational travel to maintain quality and performance
The right Senior Operations Director:
Proven experience at Operations Director / MD level within high-volume, multi-site hospitalityStrong track record operating across multiple international marketsDeep operational experienceExperience in UK, Europe OR international markets – would be a big bonusStrong commercial and P&L ownership experienceHands-on, credible leader able to operate strategicallyComfortable working at board level in a fast-growth environment
This is a rare opportunity to step into a role where you’re not just running operations, you’re helping define the future operating model of a global brand.If you’re interested, send your CV to Stuart Hills or call 0207 790 2666.....Read more...
JOB DESCRIPTION
Job Title: Director of Customer Service, Product Support & Technical Service
Company: Rust-Oleum
Location: United States (Hybrid or On-Site depending on business needs)
Department: Customer Experience / Technical Services
Reports To: Vice President, Sales
Position Summary
The Director of Customer Service, Product Support & Technical Service leads the strategy, performance, and continuous improvement of all customer-facing support functions for Rust-Oleum. This role oversees customer service operations, product support, and technical service teams to deliver exceptional customer experiences across professional contractors, retail partners, distributors, and consumers.
The Director ensures customers receive accurate product guidance, technical troubleshooting, and responsive service across multiple channels, while also translating customer insights into actionable improvements for product development, quality, marketing, and operations.
Key Responsibilities
Customer Service Leadership
Develop and execute the overall customer service strategy aligned with company growth and brand reputation goals.
Lead and manage multi-channel support operations including phone, email, chat, digital platforms, and retail support.
Establish service standards, KPIs, and operational processes that ensure fast, accurate, and customer-centric support.
Drive initiatives that improve Customer Satisfaction (CSAT), Net Promoter Score (NPS), and first-contact resolution rates.Product Support & Technical Services
Oversee product support teams that assist customers with application guidance, product compatibility, troubleshooting, and best practices.
Manage technical experts who support complex inquiries from contractors, retailers, distributors, and industrial customers.
Ensure accurate technical documentation, FAQs, troubleshooting guides, and knowledge base content.
Partner with R&D and Product Management to communicate field insights, product performance feedback, and improvement opportunities.Customer Experience & Process Improvement
Analyze customer interaction data to identify trends, recurring issues, and opportunities to improve products, packaging, instructions, and support materials.
Implement technologies such as CRM platforms, knowledge management systems, and AI-assisted service tools.
Standardize workflows across customer service and technical service teams to improve efficiency and scalability.Cross-Functional Collaboration
Partner closely with Sales, Marketing, Product Development, Supply Chain, Quality, and Manufacturing to resolve customer issues and improve product experience.
Support major retail partners and distributors by ensuring strong technical support and service responsiveness.
Represent the voice of the customer in internal strategic discussions.Team Leadership & Development
Lead, coach, and develop a high-performing team of customer service managers, technical specialists, and support staff.
Establish training programs that ensure strong product knowledge and consistent service delivery.
Foster a culture focused on customer advocacy, problem-solving, and continuous improvement.Performance & Reporting
Develop service metrics dashboards and report performance to executive leadership.
Manage department budgets, staffing plans, and operational resources.
Drive operational excellence through automation, workflow optimization, and service innovation.Qualifications
Education
Bachelor's degree in Business, Engineering, Chemistry, Operations Management, or related field required
MBA or advanced degree preferredExperience
10+ years of progressive leadership experience in customer service, product support, or technical service
Experience supporting manufacturing, coatings, building materials, industrial products, or consumer goods
Proven success leading large service teams and multi-channel support environments
Experience implementing or managing CRM and customer experience platformsSkills & Competencies
Strong leadership and team development capabilities
Ability to translate complex technical information into customer-friendly solutions
Data-driven decision making and service performance management
Excellent communication and cross-functional collaboration skills
Strategic thinker with operational execution abilityPreferred Experience
Experience with technical products requiring application support (coatings, chemicals, construction materials, or industrial products)
Familiarity with contractor and retail support environments
Experience integrating customer insights into product development and quality improvementsWhat Success Looks Like
Improved customer satisfaction and service responsiveness
Reduced product complaints through proactive support and education
Strong collaboration between service teams and product development
Scalable customer support systems that support business growth
Salary Target Range: $130,000 - $175,000, Bonus Eligible
After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after five years of continuous service.
Rust-Oleum is an equal-opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or other protected class.Apply for this ad Online!....Read more...
