Incident and Service Request Management:
· Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system.
· Log all incidents accurately and in detail within the ITSM system, ensuring complete records of actions taken.
· Perform initial diagnosis and troubleshooting for networking issues (e.g., connectivity, DNS, DHCP) and Microsoft environments (e.g., Office 365, Active Directory).
Networking Support:
· Diagnose and resolve basic networking issues such as IP conflicts, wireless connectivity, and LAN/WAN performance.
· Assist with the configuration and troubleshooting of network devices like switches, routers, and access points under supervision.
Microsoft Support:
· Handle account management tasks such as password resets, user provisioning, and permissions within Microsoft Active Directory and Office 365.
· Troubleshoot Microsoft Teams, Azure, and Office 365 related queries.
Connectivity and Voice Support:
· Troubleshoot and resolve connectivity issues, including broadband and leased line setups.
· Support VoIP systems and telephony services, addressing call quality issues, dropped connections, and configuration changesTraining Outcome:The successful candidate may be offered full-time employment.Employer Description:VCG was founded on the strength and success of Axonex, a managed IT and solutions provider, and Vodat International, a market leading provider of managed connectivity.Working Hours :Monday - Friday 9-5Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Holt Executive are delighted to be partnered with a global leader across the Communication and technology space to support a critical Spectrum/ Regulatory Engineering position.
Our partner provides resilient, lifesaving Communications across a number of critical sectors around the world. With over 40 years of experience our partner has been investing and developing future Communications solutions to support the unconnected.
For the Spectrum / Regulatory Engineering hire, our partner is looking for a diligent and proactive tactical thinker who can work independently and a part of a team.
Key Responsibilities for the Spectrum / Regulatory Engineer:
- Participate in national preparations for World Radiocommunication Conferences (WRCs) and ITU-R Working Parties
- Represent in regulatory committees and working groups on frequency allocation and spectrum sharing matters, for example the International Telecommunication Union (ITU) and regional organizations
- Represent in standardization bodies, such as 3GPP and ETSI
- Develop positions, strategies and input contributions for meetings
- Provide technical support on market access and business development activities
- Advise market development, commercial and engineering teams, as well as senior management, on regulatory opportunities and risks
- Plan and carry out ITU frequency coordination of networks in various frequency bands, including L-band, S-band, C-band, Ka-band and Q/V-band
- Prepare strategy for frequency coordination and orbital slot acquisition
Key Experience and Qualifications for the Spectrum / Regulatory Engineer:
- Bachelors Degree in Electrical Engineering, Science, Maths or another related technical discipline and 5+ years of professional relevant experience
- Knowledge of satellite communications systems (link budgets, general radio theory and basic orbital mechanics), national and international spectrum regulations, policies and spectrum regulatory, registration and coordination processes
- Knowledge of non-satellite wireless products, services and technologies
- Experience of working in international regulatory and standardization for a, such as ITU
- Understanding of policy and regulatory issues in the satellite sector, especially with regard to licensing and market access
- Knowledge of broadband communications, and radiofrequency spectrum technology
- Programming and interference analysis skills
If your skills and experience match this Spectrum / Regulatory Engineer opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com.....Read more...
As a L3 Digital Marketing and AI Executive:
Your work will be active and varied — some days you’ll be in the office, some on the road, and others meeting prospects face-to-face. You’ll:
Book high-quality meetings for our sales team (and for yourself as you progress).
Generate leads via phone, LinkedIn, email, networking events, and in-person visits.
Build your own referral network from clients you’ve engaged with.
Travel across the UK for meetings, trade shows, and live campaigns.
Alongside your day-to-day role, you’ll complete a L3 Digital Marketing and AI Executive Apprenticeship with Estio Training.Training Outcome:On completion of your apprenticeship — or sooner if your results show you’re ready — you’ll have the opportunity to move into a Business Development Manager role. This is where you’ll take ownership of the full sales process, close your own deals, and manage key accounts.
Progression is performance-based — the faster you grow your skills, the sooner you move up.Employer Description:At Envera, our mission is simple:
We help businesses stay ahead by implementing AI-powered automation, intelligent phone systems, full business software, and broadband — all integrated in a way that actually works for the people using them.
We specialise in creating smart, human-led technology solutions that save time, reduce admin, and increase performance. Our clients don’t just want flashy tools — they want outcomes. That’s what we deliver.
We live by our core values: Accountability. Empowerment. Passion & Grit. These guide how we work, who we bring on board, and the standards we hold ourselves to.Working Hours :Days and shifts to be confirmed.Skills: Problem solving skills,Confident communicator,Strategic thinker,Self driven,Adaptable,Eager to learn,LinkedIn, email, CRM systems,Energetic and resilient....Read more...
