As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running & installing cables across different sites
Adjusting signal levels and connections
Configuring our advanced equipment
Working at heights to install and update equipment on poles
Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments
Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer!
You'll be working in and around Ashford, with the office location for this area being located in Gillingham.Training:This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we’ll support you from day one. If required, you'll also complete Functional Skills in English and maths.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
- We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best.
- We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
- We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you!
We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion.
We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week. Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Physical fitness....Read more...
As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running & installing cables across different sites
Adjusting signal levels and connections
Configuring our advanced equipment
Working at heights to install and update equipment on poles
Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments
Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer!
You'll be working in and around Ashford, with the office location for this area being located in Gillingham.Training:This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we’ll support you from day one. If required, you'll also complete Functional Skills in English and maths.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
- We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best.
- We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
- We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you!
We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion.
We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week. Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Physical fitness....Read more...
As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running & installing cables across different sites
Adjusting signal levels and connections
Configuring our advanced equipment
Working at heights to install and update equipment on poles
Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments
Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer!
You'll be working in and around Ashford, with the office location for this area being located in Gillingham.Training:This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, and combines on-the-job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we’ll support you from day one. If required, you'll also complete Functional Skills in English and maths.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
- We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best.
- We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
- We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you!
We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion.
We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week. Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Physical fitness....Read more...
As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running & installing cables across different sites
Adjusting signal levels and connections
Configuring our advanced equipment
Working at heights to install and update equipment on poles
Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments
Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer!
You'll be working in and around Ashford, with the office location for this area being located in Gillingham.Training:This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we’ll support you from day one. If required, you'll also complete Functional Skills in English and maths.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
- We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best.
- We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
- We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you!
We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion.
We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week. Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Physical fitness....Read more...
As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running & installing cables across different sites
Adjusting signal levels and connections
Configuring our advanced equipment
Working at heights to install and update equipment on poles
Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments
Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer!
You'll be working in and around Ashford, with the office location for this area being located in Gillingham.Training:This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we’ll support you from day one. If required, you'll also complete Functional Skills in English and maths.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
- We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best.
- We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
- We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you!
We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion.
We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week. Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Physical fitness....Read more...
As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running & installing cables across different sites
Adjusting signal levels and connections
Configuring our advanced equipment
Working at heights to install and update equipment on poles
Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments
Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals - earn a £50 bonus for every new customer!
You'll be working in and around Ashford, with the office location for this area being located in Gillingham.Training:This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we’ll support you from day one. If required, you'll also complete Functional Skills in English and maths.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
- We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best.
- We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
- We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you!
We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion.
We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week. Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Physical fitness....Read more...
As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running & installing cables across different sites
Adjusting signal levels and connections
Configuring our advanced equipment
Working at heights to install and update equipment on poles
Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments
Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer! Training:This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers. The programme is fully funded by us, and we’ll support you from day one. If required, you'll also complete Functional Skills in English and maths.Training Outcome:This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation.Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
- We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best.
- We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
- We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you!
We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion.
We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Physical fitness....Read more...
As a Field Technician Apprentice, you’ll have opportunities to work on and with the very latest technology, such as our superfast broadband, dazzling TV and entertainment services. By the end of the apprenticeship scheme, you will have mastered the ins and outs of installing and fixing our phone, TV and broadband products, including:
Running & installing cables across different sites
Adjusting signal levels and connections
Configuring our advanced equipment
Working at heights to install and update equipment on poles
Working outdoors in all weather conditions - make sure you’re comfortable with physical, hands-on work in changing environments
Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer! Training:
This apprenticeship gives you the opportunity to become skilled in your role, and combines on the job learning and academic study, where you’ll spend approximately 20% of your working hours completing learning with one of our training providers
The programme is fully funded by us, and we’ll support you from day one
Training Outcome:
This apprenticeship offers the chance to accumulate a diverse set of skills and gain the experience and knowledge needed to progress within our organisation
Employer Description:We’re Virgin Media O2. For over 20 years, we’ve grown our business on pioneers and big thinkers – and we remain at the cutting edge of fibre-optic technology today. Through our multi award-winning services, we connect millions of homes and businesses across the UK and Ireland.
When it comes to employment vs education, our Apprentice Schemes don’t make you choose! We’re about supporting the wellbeing of our people, empowering you to learn and grow your potential, and making sure you bring your authentic self to work, every single day. Don’t believe us? 89% of our Future Careers workforce feel they have good opportunities to learn and grow at Virgin Media O2!
We know what it means to be part of a team. Your job is more than the role you have, and we’re here to support you. We’re one team, with three values:
- We’re brave. We all play a part in making things happen for our customers and each other, learning from our setbacks and pushing ourselves to be the best.
- We’re real. Our purpose keeps us true and transparent, as we delivery on our promised to each other and our customers.
- We’re together. We’re a high-performing team. Inclusivity and our customers come first in everything we do.
An apprenticeship with us means gaining valuable experience in your role while working towards a nationally recognised qualification. Around 20% of your working hours will be dedicated to learning with one of our training providers, which we fully fund, so you can earn while you learn at no cost to you!
We’re excited about your future too. Our Apprenticeship schemes are designed to give you the knowledge, skills, experience and exposure needed to succeed with us. We’ve got unmissable opportunities across all areas of our business, with all our roles leading into a permanent contract after completion.
We’ve worked hard to make every stage of our application process fair and inclusive. You’ll be seen for your skills, strengths and motivation – nothing more, nothing less. Our process consists of an application form, an online exercise, a telephone interview, a coaching call and an assessment centre. Each stage is reviewed by real people so there’s no artificial intelligence making decisions on our candidates.
Join us on one of our Apprenticeships and let’s grow together!Working Hours :You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8am and 8pm. Once training is complete, you’ll move to a 4-days-out-of-7 working week.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Physical fitness....Read more...
Talk UK Telecom are offering a fantastic opportunity to learn and grow, while working in a supportive team.
You will be provided full training and support to help you develop the skills needed to succeed in this role.
What will you be doing and learning within the role?
Processing customer orders with accuracy and efficiency
Work closely with suppliers and internal teams
Maintain and update records using the company's IT systems
Develop excellent communication and organisational skills
Gain hands-on experience in a fast-paced business environment
If you’re eager to start a career in administration, Apply now!Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:Upon successful completion of the apprenticeship, your potential future prospects within Talk UK Telecoms may include:
Permanent Employment – Successful apprentices may be offered a full-time role within the company.
Order Processing Specialist – With experience, you could take on more responsibility in managing complex orders and supplier relationships.
Customer Service or Account Management – Developing communication skills could lead to roles in customer relations, sales support, or account management.
Operations or Administration Manager – Over time, you could progress into supervisory or management roles within operations or business administration.
Further Training & Qualifications – The apprenticeship could open doors to additional training in business administration, telecoms, or leadership development.
This apprenticeship is a great stepping stone for building a long-term career in administration, operations, or even telecoms.Employer Description:Telecommunications business specializing in B2B comms, including Mobile, Phone Systems, Broadband and Energy contractsWorking Hours :Monday to Friday, 9.00am to 5.30pm.Skills: communication skills....Read more...
An exciting opportunity to join Talk UK Telecoms as a Consumer Sales Apprentice. You will start your journey by completing a Business & Administration Level 3 Apprenticeship, and once this is completed you will have the opportunity to move upwards onto a Sales Executive Level 4 Apprenticeship.In this role, you will be working with the wider team at Talk UK and will be mentored and trained to become an effective member of the team, working with Talk UK consumer customers. The role responsibilities include dealing with any customer service queries, Such as billing queries or problems with phones, and getting these resolved, as well as proactively reaching out to customers to ensure they are happy with the service and address any concerns.In addition, you will be responsible for managing contract renewals, talking through options and helping the consumer determine their preferred course of action moving forward. Each renewal will earn the apprentice a bonus payment.**The interview and start date can be agreed with suitable applicants****Please note this opportunity can lead to becoming an Account Manager and completing a Sales Executive Level 4****Remember, there are opportunities to earn more money in the bonus scheme**Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths (If required)
Training Outcome:This apprenticeship is just the beginning! With the training and experience gained from successfully completing the program, you will have the opportunity to advance into Account Management or New Business Sales, paving the way for a successful career in telecommunications while completing the Level 4 Sales Executive qualification.Employer Description:Telecommunications business specializing in B2B comms, including Mobile, Phone Systems, Broadband and Energy contractsWorking Hours :Monday to Friday 9am to 5.30pm.Skills: communication skills....Read more...
Learn what it means to be an Edit Assistant, gain invaluable technical knowledge, and build strong relationships with clients and peers in a supportive environment. Work closely with our Editing, Grading, and Audio departments to expand your post-production skills.
Tasks include:
Provide support across all aspects of post-production within your scope of responsibility
Developing a thorough knowledge of interdepartmental workflows and end-to-end process to support and aid the editing department
Manage incoming media for Entertainment & Sport shows
Log and report support and workflow issues
Ingest of footage that has been captured on location from production and exporting viewing links of footage
Preparing Edited sequences for Audio turnovers
Participate & contribute to general technical discussions
Help to advise clients when logistical and technical issues arise.
Training:This Level 4 apprenticeship gives you the chance to develop technical skills in post-production while working with Sky’s expert teams. You’ll spend 80% of your time learning on the job and 20% receiving structured training from London South Bank University (LSBU), supported by ScreenSkills. You’ll learn how to manage media files, support creative teams, deliver content securely, and check the quality of finished work.
The programme is approved by Skills England.
As an apprentice, you will be involved with 80% on-the-job training with Sky Post Production plus 20% off-the-job learning from the registered and approved training provider. Apprentices undergo an external independent assessment at the end to demonstrate whether they have achieved full operational competence and receive an officially recognised qualification. Training Outcome:Edit Assistant.Employer Description:Sky Plc is a British-based pan-European satellite broadcasting, on-demand Internet streaming media, broadband and telephone services companyWorking Hours :5 days a week. Days and times to be confirmed.Skills: Communication skills,Organisation skills,A awareness of editing tools,Curiosity about video content,An openness to learning,Strong work ethic,Effective time management,Calm in high-pressure....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
To learn from the company’s Systems Engineers and Solutions Architects to develop the skills required to support technologies across the company’s customer base, and to become knowledgeable in all the tools and solutions required to deliver that support effectively.
To assist in the provision of IT helpdesk support to customers through our main communicative mediums of ticket/helpdesk system, email, telephone, and on-site.
To assist the company’s Systems Engineers and Solutions Architects in their roles to ensure the effective and timely delivery of support.
To proactively manage and communicate own workload effectively, liaising with the Support Manager and other colleagues to ensure customers receive timely support and target SLAs are met.
To assist in the maintenance and development of company documentation, ensuring solutions are documented sufficiently for any engineer to support.
To undertake company provided training and proactively seek out your own learning opportunities to develop new skills. To share that knowledge internally to ensure best practice is adopted throughout the company and that value for money is achieved from continued professional development.
To continually develop knowledge within IT to work towards acquiring the requisite skills and knowledge of a Systems Engineer.
Just one addition needed – as the role is fully remote, the candidate needs to be able to provide a home office workspace and suitable internet connection. We will provide pretty much everything else (laptop, screens, peripherals, software, access, etc.). We typically put this in our own adverts as:
Access to a reliable broadband connection at home (5Mbps or better).Suitable environment at home to work from, including space to run multiple monitors.Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:
Ideally, they will have worked f2f with colleagues previously. Doesn’t matter what industry: warehouse, hospitality, office, retail, etc.
They are happy to see candidates without work experience if their passion for tech shines out of them!
Employer Description:The Cutter Group of companies is one of the world’s leading suppliers of virtualized computing solutions. Our aim is to deliver cutting edge expertise in providing sustainable, cost-effective solutions and services delivering optimized performance of IT infrastructures. Headquartered in the UK, with a subsidiary in Cyprus, the Group’s reach is far and wide. The Group has wide ranging experience across multiple sectors, including education, local and national government, financial services and many others. We have a very strong reputation with a proven track record in delivery having influenced hundreds or thousands of users across an extensive and diverse range of virtualized environments worldwide. Formed in 2005 Cutter has established a reputation as a market leader in the design, deployment and support of virtualized solutions in both the desktop and data center environments. Cutter’s architects and engineers are recognized as leading technical experts in both desktop and server virtualization. We work closely with technology provider’s technical and development teams to ensure that our customers benefit from all the advantages this technology offers, and we are often engaged in supporting large scale and complex deployments all over the world. Our position as the leading technical experts in this technology has led us to develop a unique business model and Cutter has developed a thriving international business. Our remote deployment and management capabilities for virtualized solutions enable us to support customers and other technology partners anywhere.Working Hours :Monday-Friday, 9am-6pm with an hour’s lunch.Skills: Communication skills,Passion for technology,Self motivated,Proactive communications,Positive attitude....Read more...
