Be part of our award-winning first-line customer support team, handling calls and emails, logging tickets, and resolving VoIP and broadband issues
You’ll receive expert training from experienced engineers, gain real-world telecoms experience, and build the technical and communication skills to progress into a full-time Customer Support Engineer role
A fantastic opportunity to start your tech career with full training and development
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM
This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification
These block weeks will take place online
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body
This is a Level 3 qualification.
Knowledge Areas Include:
Hardware and Networking
Software and Security
ICT Administration
Training Outcome:
Opportunity to progress or full-time employment and progress on to a degree for the right person
Employer Description:We’re a leading-edge telecoms company based in Bromsgrove providing Hosted Telephony, VoIP and AI-driven communication solutions to businesses across the UK. We may be small, but we’re growing fast and passionate about delivering brilliant customer experiences. Joining our team means you’ll get hands-on experience with modern telecoms technology and support systems, guided by experienced engineers who’ll help you build a strong foundation for your future career in tech.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Problem solving skills,Team working,Enthusiasm,Broadband/Networking Knowledge....Read more...
The primary responsibility of the role is to support the Hot Fire Test teams across all engine test cells. This involves site maintenance, upkeep, and preparation activities before and after hot fire testing, as well as set-down activities post-test.
Key Responsibilities
Perform site maintenance and assist in site set-up and take-down activities related to testing.
Maintain and manage Ground Support Equipment (GSE), ensuring it meets operational requirements.
Test and verify broadband seismic instruments, including surface and borehole setups.
Engage with database management for equipment tracking and test documentation.
Handle and operate vacuum and pressure systems as needed.
Conduct tests on electrical motors and oversee the function testing of all engines.
Prepare and produce detailed test procedures for use by the test team during operations.
Requirements
Experience working in the space industry, with a strong understanding of relevant technologies and standards.
Proficiency in database management for tracking and documentation purposes.
Familiarity with vacuum and pressure systems.
Hands-on experience in testing electrical motors and conducting function tests on engines.
Demonstrated ability to prepare comprehensive test procedures.....Read more...
The primary responsibility of the role is to support the Hot Fire Test teams across all engine test cells. This involves site maintenance, upkeep, and preparation activities before and after hot fire testing, as well as set-down activities post-test.
Key Responsibilities
Perform site maintenance and assist in site set-up and take-down activities related to testing.
Maintain and manage Ground Support Equipment (GSE), ensuring it meets operational requirements.
Test and verify broadband seismic instruments, including surface and borehole setups.
Engage with database management for equipment tracking and test documentation.
Handle and operate vacuum and pressure systems as needed.
Conduct tests on electrical motors and oversee the function testing of all engines.
Prepare and produce detailed test procedures for use by the test team during operations.
Requirements
Experience working in the space industry, with a strong understanding of relevant technologies and standards.
Proficiency in database management for tracking and documentation purposes.
Familiarity with vacuum and pressure systems.
Hands-on experience in testing electrical motors and conducting function tests on engines.
Demonstrated ability to prepare comprehensive test procedures.....Read more...
IT Network Engineer
Location: Largs or Troon, Scotland, with occasional travel to other UK sites Driving Licence: UK full driving licence required Employment Type: Full-time, permanent
Paying between £35,000-38,000, depending on experience.
Our client—a leading UK marina operator with a network of beautiful coastal locations—is seeking a passionate and proactive IT Network Engineer to join their expanding in-house IT team. This is an exciting opportunity to get hands-on with key infrastructure projects, including the rollout of full fibre connectivity, while supporting staff across multiple sites.
Key Responsibilities
Provide onsite end-user IT support
Participate in infrastructure projects, including full fibre broadband installation
Support the maintenance and configuration of core network equipment
Assist with diagnosing and resolving hardware and connectivity issues
Travel to other marina locations when required (expenses paid)
Experience Required
We’re looking for a candidate with genuine enthusiasm for networking and IT systems, with a foundation in:
IP addressing and subnetting
VLAN configuration and network segmentation
Router setup and traffic management
DNS and domain resolution
Additionally, experience or awareness of the following is highly desirable:
Microsoft 365 applications, including Office 365 and Intune
General server infrastructure (Windows Server environment preferred)
You should also have:
A valid UK driving licence
A proactive attitude and willingness to learn
The ability to work onsite full-time as part of a close-knit team
Must be eligible to work in the UK.
Office based (Largs or Troon, Scotland)
Paying up to 38k, depending on experience. ....Read more...
As an Apprentice Spectrum Engineering Officer (ASEO), you will play a vital role in ensuring the UK’s radio spectrum remains free from interference and unlicensed use. You will receive full training to develop the technical and regulatory skills needed to protect businesses, consumers, and critical communication services.
Your key responsibilities will include:
Investigating and resolving interference cases - Working on cases passed from the Spectrum Management Centre, locating sources of interference, and ensuring timely resolution
Providing advice and enforcement support - Offering guidance to spectrum users and, when necessary, taking enforcement action to maintain compliance with regulations
Proactively monitoring and investigating spectrum use - Identifying and addressing instances of unlicensed or improper use of the radio spectrum to keep UK businesses and consumers "on the air"
Managing the radio spectrum within your region - Conducting fieldwork to monitor, inspect, and investigate spectrum use, ensuring services operate legally and efficiently
Training:Broadcast and Media Systems Engineer (integrated degree) Level 6.Training Outcome:Opportunity for a full-time role upon the successful completion of the apprenticeship, subject to performance and a permanent position being available.Employer Description:As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.Working Hours :Monday to Friday 9am to 5pm, with some flexibility.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative,Passion for Engineering,Embracing change,Building relationships,Articulates ideas,Pursues growth,Technical & legal aptitude....Read more...
2nd Line Network Support Engineer
Office based – Huddersfield
Paying between £30,000-35,000, depending on experience.
We are currently recruiting for a 2nd Line Network Engineer to join a growing and friendly Help Desk team based in Huddersfield. This is an excellent opportunity for someone with 1st or 2nd Line experience who is looking to develop their career within networking and gain exposure to new technologies.
In this position, you will be responsible for supporting customers with network-related issues, handling escalated tickets, and assisting with projects and installations. You will play a key role in ensuring high levels of customer service while meeting service level agreements.
Key Responsibilities
Managing and resolving support tickets escalated from the 1st Line team
Troubleshooting network issues across a range of technologies
Logging and managing faults with third-party providers
Ensuring all tickets are progressed and resolved within SLA
Keeping customers updated via phone, email, and ticketing systems
Configuring and supporting network equipment (routers, switches, WAPs)
Supporting customer installations and project work
Escalating complex issues to senior engineers where necessary
Maintaining accurate records within internal systems
Requirements
Previous experience in a 1st or 2nd Line support role
Strong communication and customer service skills
Analytical mindset with strong problem-solving ability
Ability to work independently and manage workload effectively
Full UK driving licence
Technical Experience
Understanding of networking fundamentals (DNS, DHCP, TCP/IP, OSI model)
Experience with LAN, WAN, and/or SD-WAN environments
Network security and firewall concepts
Desirable
Exposure to Cisco Meraki (desirable)
Broadband technologies (ADSL, FTTC, FTTP, leased lines)
VoIP and hosted telephony systems
Cloud platforms such as AWS, Azure, or GCP (desirable)
Scripting knowledge (e.g., Python) advantageous
Relevant certifications such as CCNA/CCNP (desirable)
Working Hours
Monday to Friday on a rotating shift basis: 08:00 – 16:00 | 09:00 – 17:00 | 10:00 – 18:00
Office based – Huddersfield
Paying between £30,000-35,000, depending on experience.
Must be eligible to work in the UK....Read more...
All of our apprentices will work alongside qualified and experienced bricklayers to learn the trade and assist in all aspects of bricklaying on a busy construction site. In addition to learning the skills required to become a competent bricklayer, apprentices will also obtain the knowledge and behaviour to support them in the construction sector.
We are looking for candidates who will work safely and responsibly at all times, with a positive and enthusiastic approach to work and training.
Daily duties include:
Awareness of health and safety on site
Understand different techniques and methods used to move, handle and store materials
Access, interpret and use drawings and specifications to carry out work
Understand how to calculate quantity, length, area and wastage
Use, maintain and store hand/power tools
Work alongside qualified and experienced bricklaying contractors to learn the trade and assist in all aspects of bricklaying
Training:
You will be pursuing a Level 2 Apprenticeship Standard in Bricklaying, through Weston College
As part of this programme, you will attend Weston College once a week for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
At the conclusion of your programme, your qualification will be assessed through an Apprenticeship Assessment
Training Outcome:The successful applicant will work with our contractors in the region with a view to forming their own bricklaying gang once qualified.Employer Description:We are a leading UK housebuilder with headquarters in York, we operate from 31 regional offices throughout the UK, trading under the brand names of Persimmon Homes, Charles Church and Westbury Partnerships. We have three off-site manufacturing facilities, which we utilise to support our operations and secure key material components: our Space4 business manufactures highly insulated timber frames, wall panels and roof cassettes; our Brickworks manufactures concrete bricks and our Tileworks manufactures concrete roof tiles. To further support our customers, we have established FibreNest, our ultra-fast, full fibre to the home broadband service, which aims to ensure our customers are connected to the internet from moving in day onwards. We aim to deliver value to all of our stakeholders, building good quality homes for our customers, providing career opportunities for our employees, supporting jobs in our supply chain, contributing towards the sustainable development of local communities, and generating returns for our shareholders.Working Hours :• Monday to Thursday 8 hours per day and Friday 7 hours
• No weekend working requiredSkills: Communication skills,Attention to detail,Problem solving skills,Team working,Initiative,Physical fitness....Read more...
All of our apprentices will work alongside qualified and experienced carpenters to learn the trade and assist in all aspects of carpentry on a busy construction site. In addition to learning the skills required to become a competent carpenter, apprentices will also obtain the knowledge and behaviour to support them in the construction sector.
We are looking for candidates that will work safely and responsibly at all times, with a positive and enthusiastic approach to work and training.
Daily duties include:
Awareness of health and safety on site
Understand different techniques and methods used to move, handle and store materials
Access, interpret and use drawings and specifications to carry out work
Understand how to calculate quantity, length, area and wastage
Install door and window frames, floor joist coverings, partitions and stairs; install doors and ironmongery
Erect roofs with gables, joists, roof coverings and roof components
Use, maintain and store hand/power tools
Training:
You will be pursuing a Level 2 Apprenticeship Standard in Carpentry and Joinery, through Weston College
As part of this programme, you will attend Weston College once a week, for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
At the conclusion of your programme, your qualification will be assessed through an Apprenticeship Assessment
Training Outcome:The successful applicant will work with our contractors in the region with a view to gaining the skills required to work for a fast-paced 5 Star National House Builder.Employer Description:We are a leading UK housebuilder with headquarters in York, we operate from 31 regional offices throughout the UK, trading under the brand names of Persimmon Homes, Charles Church and Westbury Partnerships. We have three off-site manufacturing facilities, which we utilise to support our operations and secure key material components: our Space4 business manufactures highly insulated timber frames, wall panels and roof cassettes; our Brickworks manufactures concrete bricks and our Tileworks manufactures concrete roof tiles. To further support our customers, we have established FibreNest, our ultra-fast, full fibre to the home broadband service, which aims to ensure our customers are connected to the internet from moving in day onwards. We aim to deliver value to all of our stakeholders, building good quality homes for our customers, providing career opportunities for our employees, supporting jobs in our supply chain, contributing towards the sustainable development of local communities, and generating returns for our shareholders.Working Hours :• Monday to Thursday 8 hours per day and Friday 7 hours
• No weekend working requiredSkills: Communication skills,Attention to detail,Problem solving skills,Team working,Creative,Initiative,Physical fitness....Read more...
