Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Signpost patients to the correct service
Initiating contact with and responding to, requests from patients, team members and external agencies
Read code data on EMIS
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patient’s healthcare records as necessary
Manage all queries as necessary in an efficient manner including EMIS tasks and emails
Complete and log the daily fridge temperature and monthly data logging on TeamNet
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills English and Maths if required
It will involve a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside monthly online sessions
After 18 months you will be entered to undertake an End Point Assessment, to complete your Apprenticeship
The End Point Assessment will comprise of a Project, a Knowledge Test, and a Presentation/Interview with the assessor
More information on course content and assessment methods will be discussed at interview
Training Outcome:
Successful completion of this Apprenticeship can lead to a permanent full time position with the organisation
Employer Description:The practice formed as a result of a merger in April 2011. There are two surgeries, a main surgery in Sleights and a branch surgery in Sandsend. Both of the surgeries carry on the traditions and philosophies of the two previous seperate practices which have been serving the area for many years. Although both of the practices have been around since the early days of the NHS, the current Churchfield Surgery was purpose built over 25 years ago while the branch surgery in Sandsend has been in operation for more than 30 years, however this has recently been redeveloped in 2016. The Practice is proud to serve Sleights and Sandsend as well as Whitby and its surrounding villages. Take a look at their website to find out more!Working Hours :Shifts to be confirmed on appointment. Hours will be between 8.00am - 6.00pm, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Clear, polite telephone manner,Motivated,Sensitive and empathetic....Read more...
From humble beginnings in 1985, Beam has grown and developed into the market leading brand management and distribution business it is today, focusing solely on premium brands within the small domestic appliance, air treatment and floorcare categories.
We are looking for a highly motivated apprentice to join our busy office.
After full training, responsibilities will include:
Database Co-ordination: Manage and maintain the product information database for Beam brands, to ensure accurate product information for internal teams
Price Promotion & Market Monitoring: Maintain the price promotion monitoring system to ensure data accuracy, and assess and report on market pricing
Brand Presentations: Assist in creating and updating presentations (PowerPoint), to support brand initiatives
Brand Performance Analysis: Assist in analysing brand performance, including sales trends, competitor activities, and promotional effectiveness
Competitor/Market Analysis: Conduct competitor benchmarking for product, price and marketing activities
Internal Sales Team Collaboration: Build relationships with the internal Sales team to ensure seamless communication and collaboration, helping with queries directly related to brand
Internal Marketing Team Collaboration: Build relationships with the internal Marketing team, to provide information on new product launches, brand initiatives etc.
Brand relationships: Build relationships with external brands (suppliers) to Beam
Product and Sample Management: Support the organisation of product samples for various purposes, including product send outs, sales review meetings etc.
Training:Completing a Business Administrator Level 3 Apprenticeship Standard, consisting of:
Knowledge and Competence qualification in Business Administration at Level 3
Functional Skills in maths and English if required
End point assessment - Final test and observation and project
The vocational and academic training aspects are separated and delivered by separate teams
The vocational training and assessment is conducted, more often than not, on site according to the employers wishes
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner
Training Outcome:Opportunities that could arise after the apprenticeship are:
Brand Manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm.
1-hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
