With RNN Group support, this Apprenticeship will give you an insight into AESSEAL and how a worldwide business operates.
This role will specifically develop you into a professional administration specialist in a global organisation.
You will learn the skills, knowledge and behaviours to assist with:
Managing customer inquiries and processing their orders
Facilitating communication of technical information between colleagues and customers
Handling purchasing tasks as needed
Contributing to design work aimed at measuring and achieving company performance targets
Ensuring exceptional quality of service is provided throughout the entire customer workflow
material creation
Use of the ERP system (SAP) as well as job booking on and internal job creation using the PLM system
Exceed customer expectations wherever possible
Develop, implement, maintain and improve administrative services
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly Day Release online (3 hour sessions) and 10 weekly onsite reviews and observations
Training Outcome:
Full time employment and progression to higher education
Employer Description:AESSEAL is the world’s leading specialist in the design and manufacture of mechanical seals and support systems. They are renowned as one of South Yorkshire's best employers, providing lifelong careers for the right individual that fits into their core values and their ethos.
AESSEAL invest heavily into their staff. They provide many opportunities for Apprenticeships in their business and drive forward to ensure they have the best talent South Yorkshire has on offer for their Rotherham branch.
If you would like to join a vibrant, forward thinking, innovative and excellent business, AESSEAL are the company for you. Just as their slogan states, you could experience the exceptional.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Some knowledge of Microsoft,confident communicator,Motivated....Read more...
To provide administration and secretarial support to the practice, by successfully completing clinical correspondence training to ensure appropriate knowledge of coding and understanding of protocols and procedures is obtained and applied when carrying out duties.
The role will incorporate managing incoming patient correspondence and requests. To include clinical coding, reading and sharing sensitive information, word processing and typing skills and general clerical work over three sites.
Job responsibilities:
Responsible for managing, assessing priority and appropriately distributing all clinical correspondence in accordance with our protocols
Responsible for coding letters and contents to patient record
Ensuring all documents are filed correctly and accurately
Process incoming e-mails to the business in a timely fashion in accordance with relevant procedures
Working with the Healthcare Providers, sharing sensitive information as required
To provide efficient copy typing for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner
Screen incoming tasks and work lists for urgent / 2WW / advice and guidance and actioning appropriately
Review daily worklists for advice and guidance responses and where referrals have come back with an issue, action appropriately
Provide ad hoc administrative support related to QOF under instruction of the Assistant Practice Manager
Provide ad hoc administrative support related to the Pharmacy Team recalls under instruction of the Assistant Practice Manager
Any other administrative duties deemed appropriate and agreed by the Assistant Practice Manager
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Training:Business Administrator Level 3 Apprenticeship Standard:
As an Apprentice you’ll:
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Training Outcome:
This vacancy is for at least duration of the apprenticeship programme
There is also the possibility of fulltime administrative role following successful completion of the apprenticeship
Employer Description:We are a partnership practising in our purpose-built surgery in Victoria Road, Marlow and at two branch surgeries at Lane End and Hambleden.
Surgery consultations are normally by appointment and there are specialist clinics in various fields.
The Marlow Surgery is responsible for training qualified doctors in general practitioner skills.Working Hours :Monday - Friday, between the hours of 8.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental,Confidentiality....Read more...
