A fantastic new job opportunity has arisen for a committed Associate Specialist to work in an exceptional neurological service based in the St Neots, Cambridgeshire area. You will be working for one of UK's leading health care providers
This hospital provides care, therapeutic and rehabilitation pathways for those affected by a neurological or mental health condition for which challenging behaviour may be the leading impairment
**To be considered for this position you must have an MRCPsychiatry or equivalent with full GMC registration**
As the Associate Specialist your key responsibilities include:
Assessments and admissions of new patients to the service
Obtaining collateral histories from other professionals and family
Formulating a diagnosis in conjunction with the MDT
Completing physical health assessments and working closely with our GP’s and Physical Health Nurse to improve the physical wellbeing of patient
Completing discharge letters/reports/SOAD forms
Support the adequate working of the Care Programme Approach and Care and treatment plans for service users
Work closely with our Pharmacist to ensure safe, effective, evidence-based prescribing
Liaise with external professionals ad work collaboratively with commissioners and external care teams to aid seamless transitions to the community
Contributing to the service development by participating in Clinical Governance activities, quality initiatives, audits, research and teaching
Under the supervision of the Consultant, provide leadership of the clinical team and preparing First-tier Tribunal and Hospital Managers' hearing reports
The following skills and experience would be preferred and beneficial for the role:
Experience in working in psychiatry within multi-disciplinary teams
To be in good standing with the Royal College of Psychiatrists
To have had an Appraisal/RITA within the last year
At least 3 years’ experience in Psychiatry
Experience working as a doctor within a similar environment
The successful Associate Specialist will receive an excellent Competitive Salary. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
Medical indemnity cover
The equivalent of 30 days of annual leave – plus your birthday off
Free meals
Wellbeing support and activities
Career development and training
Pension contribution
Life Assurance
Enhanced Maternity Package
Reference ID: 6952
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A new opportunity has become available for a Qualified Dental Associate to join an established, mixed practice located in Rayleigh, Essex.Start date – as soon as possible.This role is to work part time, 3 days per week (Tuesdays, Thursdays and Fridays) plus optional Saturdays.Working hours will be 9am – 5pm with 30 minutes for lunch.Consisting of 3 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays, CBCT and OPG on site.There are between 3000 – 4000 UDA’s available to be paid at £14 per UDA.All PVT work and Lab bills are to be split 50%There will be an established list of patients for the incoming Associate to take over from.Orthodontist on site as well as a visiting Implant Specialist.In order to apply, candidates must be fully qualified and GDC registered with an active performer number and UK experience.Car parking available on site. Train station around 5 minutes away.....Read more...
Associate Dentist Jobs in Poole, Dorset. Up to £15 per UDA, Two to three days per week, Excellent scope for private in a mixed practice. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.
Part-time Associate Dentist
Poole, Dorset
Up to £15 per UDA (DOE)
Circa 3000 UDA (more if desired)
Excellent private opportunity in mixed practice (paid at 50% of gross)
Up to three days per week (Tuesday, Friday, and Saturday available)
Parking on-site
Superb equipment
Excellent professional development
Sponsored education
Established dental practice
Well-maintained patients
Permanent position
Reference: DL100281
This is an established dental practice serving the people of Poole and the surrounding area for the last 40 years. The practice is modern with four state-of-the-art surgeries, providing a modern and clinical working environment. The practice is computerised with R4 and benefits from OPG, digital x-ray, and rotary endo. The surgeries are spacious, windowed and air-conditioned.
The team is well-established and you will benefit from experienced and qualified support from nurses and hygiene therapists and working alongside professional peers with providing quality general treatment, cosmetic and private dentistry, Invisalign, and an implant specialist. You will also be afforded superb admin and management support, meaning you can concentrate fully on your patients.
Successful candidates will be GDC-registered dentists, have an active dentist performer number and have experience of providing NHS dental treatment in the UK.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.....Read more...
Associate Dentist Jobs in Winchester, Hampshire. Up to £15 per UDA, Excellent private opportunity in an affluent area, Established patient list to inherit. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.
Part-time Associate Dentist
Winchester, Hampshire
Up to £15 per UDA DOE
Up to three days per week (Monday, Wednesday, and Friday)
Excellent private opportunity in an affluent area (at 50%)
Well-established patient list to inherit
Up to 2500 UDAs available (more if desired)
State-of-the-art practice and equipment including a CBCT, OPG, and iTero scanners
Excellent professional development
Sponsored education
Established dental practice
Well-maintained patients
On-site parking
Permanent position
Reference: DL5456
This is a modern, four-surgery dental practice offering a full range of general dental services as well as specialist treatments such as orthodontics and facial aesthetics. This is a great opportunity for a dentist at any stage of their career to join a mixed practice with good private demand, that offers excellent support and professional development opportunities.
Once the ancient capital of England, Winchester is a historic cathedral city nestled in the heart of Hampshire. Renowned for its magnificent 11th-century cathedral, charming medieval streets, and rich heritage, the city blends history with a vibrant modern culture. With riverside walks, bustling markets, and easy access to the South Downs National Park, Winchester offers a perfect mix of beauty, tradition, and contemporary living.
Successful candidates will be GDC-registered dentists, have an active dentist performer number and have experience of providing NHS dental treatment in the UK.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.....Read more...
Associate Dentist Jobs in Shoreham-by-Sea, West Sussex. Independent practice, established patient list, strong private opportunity and advanced equipment. ZEST Dental Recruitment, in partnership with an established dental practice, is seeking to recruit an Associate Dentist for a full-time or part-time position in Shoreham-by-Sea, West Sussex.
Associate Dentist
Shoreham-by-Sea, West Sussex
Close to Brighton and Hove, East Sussex
Part-time position, four days per week
Monday, Tuesday, Thursday and Friday available
Saturday mornings optional, one per month
Flexible UDA allocation
£13 to £15 per UDA depending on experience
Excellent private earning potential
Established patient list to inherit from a departing colleague of seven years
Seven-surgery independent mixed practice
Fully computerised with digital workflow
iTero scanner, digital radiographs, OPG and CBCT scanner
Rotary endodontics and surgical microscope
Specialist orthodontic, endodontic and implant support on site
Funding and training grants available
Licenced for visa sponsorship if required
Permanent position
Reference: DW100272
This is an excellent opportunity to join a well-established, modern and forward-thinking independent practice in Shoreham-by-Sea, taking over an established and well-maintained patient list from a long-standing colleague who is relocating after seven years.
The practice is a seven-surgery mixed NHS and private clinic with advanced digital workflows and excellent clinical support. Equipment includes iTero scanning, digital radiography, OPG, CBCT, rotary endodontics and a surgical microscope, supporting both routine and more complex treatment.
The clinical team offers a broad range of advanced treatments including implants, endodontics and orthodontics, creating excellent opportunities for professional development and private growth. The practice also offers access to funded training and additional educational support.
The practice is seeking a friendly, reliable and communicative clinician who enjoys working collaboratively within a supportive team environment and is committed to delivering excellent patient care.
Successful candidates will be GDC registered dentists with an active NHS performer number and experience of providing NHS dental treatment in the UK.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV. All applications and enquiries will be treated in the strictest confidence.....Read more...
DENTAL ASSOCIATE - DONCASTER An opportunity has become available for a Qualified Dental Associate to join a practice located in Doncaster This is an NHS Dentist opportunity with scope for growth into private The practice is under new ownership of specialist and private practice providersThey’ve just taken on six practices across the Doncaster area under new ownership and are doing things properly. Offering good equipment, loyal and experienced support teams, and a real plan to grow private options with supported marketing campaigns alongside a solid NHS base.Role details:• Available days: 2-3 days a week (Mondays, Wednesdays, Thursdays and Fridays)• Negotiable UDA rate DOE - to be discussed further at interview stage• 55% private splitPractice information:6 surgery dental practice, computerised using SOE with digital x-rays. On street parking available. Train station is 5 mins away from the practice. What's in it for you?• Earn well from week one. Excellent UDA rates, an appropriate UDA target to match your productivity, plus that 55% private income split.• Private support that's tried and tested. If you want to grow, we want to invest in you.• Stay local, grow with us. 6 sites mean future flexibility to work across multiple practices. We'll work around you whenever we can.• New ownership, not a rebrand. Fresh leadership team with a clinical lead, Operations Director, and an exciting future ahead of us. The kind of group that returns your calls – you’re not a number to us, you’re a colleague and you’re paid on time every time!You'll need:• GDC registration + NHS performer number• Indemnity cover• A good attitude and someone who takes pride in their work• An interest in growing private, with the support to do it....Read more...
Assist with site assessments, planning history research, policy analysis and the preparation of planning advice. Support the preparation, co-ordination and submission of planning applications, representations, appeals and related documents
Communicate clearly with colleagues, clients, local planning authorities and statutory consultees, including preparing written and verbal updates and responding to correspondence
Maintain accurate project documentation, filing systems, contact information and daily timesheets, ensuring confidentiality is upheld
Manage personal objectives by reviewing progress, seeking feedback and developing new planning-related skills through ongoing learning
Support team activities and contribute to a collaborative working environment
Training:
MSc (Hons) Town Planning
Day release delivery at ARU's Chelmsford campus
Training Outcome:With experience, apprentices may progress to senior planner positions, taking on greater responsibility for project management, client relationships and technical expertise. Continued development can lead to roles such as Associate, Associate Director and Director, where leadership, business strategy and specialist knowledge are highly valued. At CODE Development Planners, there is a clear pathway for growth, with each level building on the previous one and offering opportunities for professional and career advancement and increased impact within the organisation.Employer Description:CODE Development Planners Ltd is a town planning consultancy based in Kentford, Newmarket, active principally, but not exclusively, in the east and south of England. We provide professional planning advice to clients across a wide range of development projects, including large scale and complex residential, industrial, recreational and community developments. We undertake and lead on site assessments, planning applications, development plan representations, appeals and stakeholder consultation.
Our work involves advising clients on planning strategy, promoting sites through the planning system, liaising with local planning authorities and statutory consultees, and preparing high-quality written submissions and reports. We are commercially minded, client-focused and committed to delivering practical, proactive and innovative planning solutions.
As a small, collaborative consultancy, we offer apprentices the opportunity to gain hands-on experience across live projects, work closely with experienced planners and develop strong technical, communication and client relationship skills.Working Hours :Monday to Friday, 9.00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Initiative,Time Management,Willingness to learn....Read more...
SPECIALIST ORTHODONTIST REQUIRED IN MELTON MOWBRAYSpecialist Orthodontist vacancy details1-2 days per month to start: Mondays, Tuesdays or Wednesdays (Potential to work across 2 practices Melton Mowbray/Loughborough)Fully Private PositionGreat private earning potential Industry-leading benefits – find out more belowMelton Mowbray, Leicestershire has been offering dental care to the local community for over 20 years.Established with 5 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and CBCT. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff.Access to a Hygienist supportAir purifiers in practicePractice location – Good Transport linksLocal info -an affluent area with private revenue potentialEquipment: CBCT, Dentally softwareDedicated marketing team to help you grow and market your private servicesGreat Google score 4.6 Just some of the reasons to join the practice:Perks:• A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment)• Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet• 5 % discount if you choose to use their Dental Care Labs• 20% discount on health insurance for you and any dependents• Earn up to £3,000 per referral in our employee/associate referral schemeSupport:• A large support network of clinicians and Local Referral Networks• Support from Area Clinical Leads and Area Managers• Highest standards of clinical governance and expert practice support - giving you the time to concentrate on patient care• Access to an in-house complaint team• Well-managed appointment book• Practice level marketing support• Access to the latest equipment and technology• 400+ practices available that makes it easier to relocateDevelopment:• In house CPD events and Local Clinical Network events• Access to Clinical Portal for discounted courses• Sponsored education• Established career pathways, with clinical and non-clinical roles to further develop your career....Read more...
JOB DESCRIPTION
ROLE PURPOSE
Under the direction of the Senior Product Support Specialist , the Product Support Specialist delivers product support, resolves lower-level technical inquiries, and owns the accuracy of order entry, supporting Distributor Partners and Territory Managers. The Product Support Specialist owns the overall customer experiential journey.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure accurate and prompt resolution of customer issues by phone, email and chat; escalating concerns internally as required
Provide pricing, technical, and lead time information to support the Territory Managers
Serve as a subject matter expert by providing product recommendations and support to internal and external customers
Use Salesforce CRM and other software tools to document and manage customer needs and concerns
Maintain ownership and accountability for accurate order processing and order management
Validate inventory in LN to ensure accurate lead times and ship dates
Participate in cross-training to provide coverage across all Product Support Specialist in the team
SKILLS
Customer-focused mindset with a commitment to responsive, high-quality support
Strong technical aptitude with the ability to understand and apply product specifications according to application requirements
Extensive communication skills, with the ability to clearly convey technical and pricing information to internal teams and customers
Proficiency in ERP order entry and CRM systems with a high level of accuracy and attention to detail
Ability to interpret inventory data to support accurate lead times, pricing, and customer commitments
Effective problem-solving skills with the ability to diagnose and resolve technical product inquiries
Ability to manage multiple priorities while maintaining accuracy in a fast-paced, deadline-driven environment
Strong collaboration skills to effectively support Territory Managers and cross-functional teams
Working knowledge of industrial products, engineered materials, or construction-related applications preferred
WILLS
Demonstrate professionalism, accountability, and integrity in all interactions and responsibilities
Maintain punctuality and reliability to support consistent team and operational performance
Adapt effectively to changing priorities and maintain composure in a fast-paced, dynamic environment
Adhere to all Fibergrate Composite Structures policies, procedures, and operational standards
Build and maintain productive, collaborative working relationships across teams and function
QUALIFICATIONS
An associate degree or higher is preferred.
Experience with industrial or commercial building materials, engineered products, or similar technical product lines is preferred
Technical and mechanical aptitude in diagnosing and resolving product performance issuesApply for this ad Online!....Read more...
An exciting opportunity has arisen for an ambitious emerging legal professional to develop specialist expertise at the intersection of capital markets, legal analysis and technology-driven contract management. Company overview This organisation is a highly regarded global legal-data and consulting firm specialising in the delivery of legal-documentation infrastructure for financial institutions. Established to address a critical industry skills gap, the firm combines legal insight with reference-data and technology expertise to support investment banks in meeting the expectations of regulators and internal control functions. The business has expanded significantly, now operating across Europe, the United States and Asia, driven by its strong reputation in transforming how legal data is structured, managed and applied in financial-market operations. Job overview As an Associate Consultant, you will contribute to a range of consulting assignments within leading investment-bank environments. This role is ideal for new or recent law graduates seeking exposure to capital markets, legal contract analysis, contract data, operational processes and the application of technology within financial services. You will work closely with stakeholders across Legal, Compliance, Credit, Collateral Management, Quantitative Strategy teams and Technology, helping to enhance the quality of legal-data management and improve operational efficiencies. You will also support business-development and marketing activity as the firm continues to grow within the US market. Here’s what you’ll be doing:Supporting the processing and negotiation of standard trading documentation, including agreements such as ISDA and related amendments.Assisting in structuring and analysing contract data to improve the accuracy and efficiency of legal-data systems.Collaborating with internal and external stakeholders across multiple departments to enhance contract-related processes and ensure regulatory alignment.Conducting reviews of legal agreements and assessing language against regulatory requirements, including monitoring ongoing changes such as the global transition from LIBOR.Contributing to business-development and marketing initiatives supporting the firm’s services in the US market.Engaging in project-based work requiring communication with technology teams, data specialists and legal stakeholders.Here are the skills you’ll need:JD or equivalent legal qualification.Interest in law across jurisdictions, technology applications, AI, machine learning and the use of data to streamline business processes.Some exposure to capital markets is desirable.Strong analytical mindset with excellent attention to detail.Ability to follow complex instructions with precision.Strong work ethic with a proactive attitude towards learning.Competent use of Microsoft Excel, Word and PowerPoint.Work permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Salary between £25,000–£33,000 depending on experience.Early exposure to high-value legal and operational work within investment-bank environments. Opportunities to develop skills in legal-data structuring, documentation processes and technology-driven business transformation.Involvement in regulatory-driven change projects affecting global financial contracts.Potential opportunities to work with clients in international locations, including New York.Strong learning environment with access to cross-functional teams and wide-ranging developmental pathways.Pursuing a career as an Associate Consultant offers a unique platform to grow within an evolving space where legal expertise, data and technology converge. This role provides rare insight into the mechanics of financial-market documentation while equipping you with future-focused skills that are increasingly sought after across the financial-services sector.....Read more...
JOB DESCRIPTION
The Logistics Coordinator is responsible for the physical and administrative tasks involved in the shipping, receiving, storing, distributing and order fulfillment of merchandise, products, materials, parts, supplies and equipment.
Essential Functions
Execute the daily distribution plan within the company's MRP system, ensuring all system-generated replenishment, transfer, and delivery signals are acted upon accurately and on time.
Coordinate inter-facility material movements by creating, scheduling, and monitoring transfers between manufacturing, central distribution centers, and satellite warehouse locations.
Analyze distribution data and MRP updates to identify planning exceptions, inventory imbalances, workflow disruptions and reverse logistics.
Collaborate with the SIOP team and key stakeholders to review established supply chain and distribution KPIs, participate in performance discussions.
Support continuous improvement initiatives aimed at enhancing distribution efficiency, improving service levels, reducing freight costs, and strengthening inventory accuracy.
Support the Inventory Control Specialist by actioning aged inventory that has exceeded their allowable aging threshold within the warehouses.
Create and process internal sales orders between entities under the same corporate group.
Minimum Requirements
Associate degree in Supply Chain, Business, Operations Management, Logistics, or related field required; Bachelor's degree preferred.
Minimum 2 years of experience in distribution, logistics coordination, supply chain planning, or inventory management within a manufacturing or industrial environment.
Hands-on experience working with MRP/ERP systems to manage planning inputs, execute distribution signals, or process material movements.
Strong knowlede of MS office, including Outlook, Word, PowerPoint, and Excel.
Physical Requirements
This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours.
This position may require occasional wearing of safety glasses, gloves, long pants, and closed-toe shoes.
Benefits and Compensation
The pay range for applicants in this position generally ranges between $22.30/hour and $27.11/hour. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law.
In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer-centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined.
Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives.
Duties and Responsibilities
Assess incoming incidents and prioritise work according to timescales and processes.
Keep accurate and timely records within the incident monitoring system, making sure that the end user receives feedback at all times on the progress of faults and changes.
Carry out technical investigation support calls and escalate to the local technical team where apprentice requirements/job description issues require escalation.
Maintain spare IT stock, warranties and software licences in accordance with the asset register. Instigate hardware swap-outs within the timescales set out by the available SLA to maintain service availability on failed devices.
Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technology
Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out, installation and commission of new systems or upgrades
Training Outcome:Potential for a permanent role upon completion of apprenticeship.Employer Description:Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Good team player....Read more...
Our client, a global financial services organisation in Glasgow, is recruiting for an International Tax Operations Associate to join their team on an initial 12-month temporary contract.
Working as part of a global team, you will support complex tax operations generated from a wide range of financial products including equities, fixed income, derivatives and commodities.
Our client offers a hybrid working model of 3 days in the office and 2 days at home.
Skills/Experience:
Experience within banking or financial services operations.
Strong Microsoft Office skills, particularly Excel.
Comfortable working with large volumes of data.
Ability to quickly understand complex processes.
Core Responsibilities:
Process and prepare withholding tax reclaims, ensuring all controls and regulatory requirements are met.
Prepare and submit tax documentation to custodians and tax authorities within required deadlines.
Manage tax certification documentation and related audit requirements.
Reconcile securities positions relating to taxable events, investigating and resolving exceptions.
Support account set-up and maintenance for tax purposes.
Monitor operational tax risks, escalating issues where appropriate.
Work closely with internal stakeholders including Operations, Finance, Legal and Front Office teams, as well as external custodians.
Support regulatory change initiatives and contribute to process improvement and automation projects.
Produce accurate management information and reporting to support operational oversight.
Assist with client requests relating to tax documentation.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
You'll work alongside experienced engineers on real client work from day one, building hands-on IT skills while studying towards a nationally recognised Level 3 ICT qualification — with a genuine permanent role on offer at the end.
As an IT Support Apprentice, you'll earn while you learn. You'll spend most of your time working alongside our experienced engineers, building real-world IT skills with genuine clients — not just classroom exercises. Alongside the day job, you'll work towards a nationally recognised Level 3 qualification in IT.
This is a real job with real responsibility from the outset, in a friendly team where your contribution genuinely matters. You don't need to know everything already — you need the enthusiasm to learn and a willingness to get stuck in.
Duties and Responsibilities
Answering support calls and emails, and logging tickets in our helpdesk system
Helping diagnose and resolve IT problems for clients — everything from password resets to network faults
Accompanying engineers on client site visits to learn hands-on installation and troubleshooting
Setting up new laptops, PCs, printers and user accounts for clients
Supporting the team with Microsoft 365 queries (Teams, Outlook, SharePoint and OneDrive)
Learning to use professional IT tools, including remote monitoring and support platforms
Keeping records and documentation up to date
Helping clients feel confident and supported — customer service matters just as much as technical skill
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades.Training Outcome:
Our aim is to offer a permanent role on successful completion of the apprenticeship
Ongoing mentorship from experienced engineers who are invested in your development
Real scope to grow with the business as we expand across West Yorkshire
Employer Description:Optionbox is a growing Managed Service Provider (MSP — a company that looks after other businesses' IT and technology) based in Morley, Leeds. We look after IT, phones, internet, CCTV and security for businesses across West Yorkshire, and we're known for picking up the phone in under 8 seconds.Working Hours :Monday-Friday, 09:00 - 17:00.Skills: Communication skills,Problem solving skills,Enthusiastic,Keen to learn,Organised and reliable,Positive can-do attitude,Punctual and trustworthy,Take on new challenges....Read more...
