Role Overview:
As an Apprentice QA Engineer / Operations Assistant , you will play a critical role in ensuring the accuracy and efficiency of our projects
You will be responsible for quality assurance and supporting various office activities, ensuring that our clients receive the highest level of service. This position offers an excellent opportunity for growth and development in the digital marketing sector
Key Responsibilities:
Perform thorough QA checks on all deliverables to ensure accuracy and robustness of work produced
Assist with managing quotes / updates / projects, tracking their status, and following up on any outstanding tasks
Provide weekly project status updates to clients after consulting with the project manager
Maintain the integrity and security of all login credentials for internal systems
Ensure internal systems are organised and tidy, including archiving projects and verifying that all project files are uploaded correctly
General Admin
Deals with Calls/ Emails
Marketing
Communicating with new and existing clients
Marketing
Any other day to day tasks as requested by manager
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths/ English if required
No Day Release
Training Outcome:
Potential of a long term career to continue to develop/ grow with the business
Employer Description:West Midlands Media is a friendly, dynamic digital agency dedicated to delivering innovative solutions for clients. They pride themselves on their collaborative culture and commitment to quality, making them a leading choice in the local area for web, design and digital.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
As an apprentice in Building Information Management, you will work closely with clients and consultants delivering projects through all stages of the construction lifecycle.
Your responsibilities will include, but are not limited to:
Reading, understanding, and supporting the delivery of all Mace process and procedures guides
Learn fundamentals of authoring information
Quality Assure (QA) check all information (documents and data) coming onto the system daily and process in accordance with the project protocols
Working closely with the Mace PM and Design teams on procedural elements and compliance with the management system
Liaising with the client, designers, contractors throughout the project lifecycle
Ensuring security protocols have been followed for viewing and issuing of information on all projects
Supporting manager during the production of Information Model
Supporting manager during the assurance of Information Model
Supporting manager during the checking of Information Model
Your work base will be flexible and could be in one of Mace offices or at a client’s office or facility. You will gain exposure to all aspects of project delivery from concept design, through to construction, commissioning, validation handover and into operation.Training:Our structured training programme will teach you technical and business skills to help you succeed in your career.
The BIM Assistant apprenticeship will work towards the Digital Engineering Technician Level 3 which consists of work-based experience where you’ll achieve a Pearson BTEC Level 3 National Diploma in Construction and the Built Environment and a NVQ Level 3 Diploma in Built Environment Design and training.Training Outcome:We’ll also support you in gaining professional membership of the Chartered Institution of Building Services Engineers (CIBSE).Employer Description:At Mace, we are global experts in shaping the built environment. From development and consultancy, to construction and operations, we connect expertise across the entire property lifecycle to help our clients, people, communities and society achieve more than they believe is possible.
You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play.Working Hours :Monday - Thursday 9am - 5:30pm and Friday 9am - 4:30pm. Due to the nature of construction you may be expected to work additional hours. Whilst working on site typical start time is at 8am instead of 9am.Skills: Problem solving skills,Team working,Initiative....Read more...
What will you be doing on the apprenticeship?
As a Project Manager apprentice, you will:
Be introduced to the specialist subject of Project Management
You will gain real life Project Management experience working alongside experienced Project Management professionals across the BBC
You’ll get involved in a range of activities that could include learning about the inner workings of an organisation and how to manage people, projects, and operations for long term success; strategic decision making and leading a team
You may also contribute to live projects, within the BBC that have a real impact across the corporation and a range of departments.
By supporting various business teams across the BBC and gaining hands-on experience, you will continually develop your business and project management skills, enhancing your understanding of key issues in business, technology, project and people management, allowing you to consider how issues within the workplace impact an organisation.Training:You’ll study for your industry recognised apprenticeship qualification, learning both on the job at the BBC and off the job with our chosen education provider. The academic study involves attending instructor-led workshops, tutorial sessions, practical and library-based research, presentations, group work and real-world simulated projects.The overall programme is split into 3 levels of learning that you will work through during your apprenticeship and will focus on the following:
Level 4 - primary core modules including the Business Environment, Stakeholder Management, Project Planning and Control Level 5 - primary core modules ranging from Project Management Professionalism and Professional Development Level 6 - primary core modules ranging from Programme and Portfolio Management, Project Leadership and Governance, Change and Risk Management.The final stage and assessment will be an integrated End Point Assessment (EPA)
You will be working towards a BSc (Hons) Level 6 degree in Project Management. You will also attain an industry-recognised APM Project Management qualification (APM PMQ). In addition, on successful completion, you will be eligible to apply for full membership to APM (Association of Project Managers). Training Outcome:On successful completion of your apprenticeship, you will be able to apply for job roles such as a Project Coordinator, Business Assistant or Business Coordinator, both inside and outside of the BBC. Employer Description:We are a leading early careers employer and hire more than 250 apprentices each year. We are committed to skills and talent development both inside and outside the BBC and, as one of the world’s most creative and technologically-advanced organisations for the last 100 years, a career at the BBC means learning from the best.
We want people who show potential to join us at the BBC. Don’t worry if you don’t have extensive experience, it’s your passion and values we are interested in.Working Hours :Pattern of hours may vary
Days and shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative....Read more...
What will you be doing on the apprenticeship?
As a Project Manager apprentice, you will be introduced to the specialist subject of Project Management. You will gain real life Project Management experience working alongside experienced Project Management professionals across the BBC
You’ll get involved in a range of activities that could include learning about the inner workings of an organisation and how to manage people, projects, and operations for long term success; strategic decision making and leading a team
You may also contribute to live projects, within the BBC that have a real impact across the corporation and a range of departments
By supporting various business teams across the BBC and gaining hands-on experience, you will continually develop your business and project management skills, enhancing your understanding of key issues in business, technology, project and people management, allowing you to consider how issues within the workplace impact an organisation
Training:You’ll study for your industry recognised apprenticeship qualification, learning both on the job at the BBC and off the job with our chosen education provider.
The academic study involves attending instructor-led workshops, tutorial sessions, practical and library-based research, presentations, group work and real-world simulated projects.
The overall programme is split into 3 levels of learning that you will work through during your apprenticeship, leading you to achieve the final level 6 qualification.
Level 4 - primary core modules including the Business Environment, Stakeholder Management, Project Planning and Control
Level 5 - primary core modules ranging from Project Management Professionalism and Professional Development
Level 6 - primary core modules ranging from Programme and Portfolio Management, Project Leadership and Governance, Change and Risk Management
The final stage and assessment will be an integrated End Point Assessment (EPA)
You will be working towards a BSc (Hons) Level 6 degree in Project Management which you will attain at the end of the course. You will also attain an industry-recognised APM Project Management qualification (APM PMQ)
In addition, on successful completion, you will be eligible to apply for full membership to APM (Association of Project Managers). Training Outcome:
On successful completion of your apprenticeship, you will be able to apply for job roles such as a Project Coordinator, Business Assistant or Business Coordinator, both inside and outside of the BBC
Employer Description:We are a leading early careers employer and hire more than 250 apprentices each year. We are committed to skills and talent development both inside and outside the BBC and, as one of the world’s most creative and technologically-advanced organisations for the last 100 years, a career at the BBC means learning from the best.
We want people who show potential to join us at the BBC. Don’t worry if you don’t have extensive experience, it’s your passion and values we are interested in.Working Hours :Days and times to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative....Read more...
As an Administration Apprentice, you’ll be part of our Business Support community, playing a critical role in ensuring that the day-to-day operations of our business are efficient and effective.
On this 2-year apprenticeship, you'll provide support across various departments, developing skills like customer service, diary management, document control, and event coordination.
Throughout your apprenticeship, you could be involved in projects like designing marketing materials for careers events or researching and collating information for internal use. You'll also work on team projects to build your communication, problem-solving and project management capabilities.
Training:
During your first year, you'll complete three 4-month placements in different areas to gain broad experience. In your second year, you'll embark on a 12-month placement in an agreed business area, to expand your skills and define your career path.
Training Outcome:By the end of your apprenticeship, you’ll be ready to take on roles such as Personal Assistant, Document Controller, Project Administrator and more.
Upon programme completion, you can expect to earn a competitive salary exceeding £25,000.
You may also have the opportunity to undertake higher-level qualifications to further your career within Babcock across a variety of roles and functions.
The administration skills you gain could take you anywhere in the business. Some of our apprentices are now in positions such as Business Change Manager, Supply Chain Development Manager and Communications Business Partner.Employer Description:Babcock is an international defence, aerospace and security company operating in our focus countries of the UK, Australasia, Canada, France and South Africa, with exports to additional markets with potential to become focus countries. We meet our customers’ key requirements of affordability, availability, and capability by delivering engineering, support and critical systems to defence and civil markets.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
As an apprentice Information Manager, you will work closely with clients and consultants delivering projects through all stages of the construction lifecycle.
Your responsibilities will include, but are not limited to:
Ensures information is managed in accordance with Mace procedures and the procedures for the system in use
Manages the onboarding of Mace staff and external parties to the project system.
System management, ensures all new documents arriving on the system are quality checked as per standard procedures.
System management, creates, manages and updates distribution groups to ensure information flows to the correct organisations.
Maintains the project work package matrix and assign documents accordingly
Processes in app reports as required by the project team
Administers user access and permissions for the project system
Ensures key processes such as the Request For Information (RFI) process are working in accordance with the procedures
Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work
Your work base will be flexible and could be in one of Mace offices or at a client’s office or facility. You will gain exposure to all aspects of project delivery from concept design, through to construction, commissioning, validation handover and into operation.Training:Our structured training programme will teach you technical and business skills to help you succeed in your career.
The BIM Assistant apprenticeship will work towards the Digital Engineering Technician Level 3 which consists of work-based experience where you’ll achieve a Pearson BTEC Level 3 National Diploma in Construction and the Built Environment and a NVQ Level 3 Diploma in Built Environment Design and training.Training Outcome:We’ll also support you in gaining professional membership of the Chartered Institution of Building Services Engineers (CIBSE).Employer Description:At Mace, we are global experts in shaping the built environment. From development and consultancy, to construction and operations, we connect expertise across the entire property lifecycle to help our clients, people, communities and society achieve more than they believe is possible.
You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play.Working Hours :Monday - Thursday 9am - 5:30pm and Friday 9am - 4:30pm. Due to the nature of construction you may be expected to work additional hours. Whilst working on site typical start time is at 8am instead of 9am.Skills: Problem solving skills,Team working,Initiative....Read more...
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistant to the practice team and project a positive friendly image to patients and other visitors, either in person or via the telephone.
To have a thorough knowledge of all practice procedures
To work in accordance of written protocols
Filing post in medical records
Scan/photocopy documents as requested
Processing Online consultation requests (AMGP)
Monitoring and processing the practice email
Receiving patients, consulting with members of practice team
Handing completed repeat prescriptions to patient and checking names and address.
Be able to cover all reception position as necessary
Process patient requests for today/future appointments from patients by telephone and in person.
Deal with visits/requests
Training:
Level 2 Customer Service Practitioner Apprenticeship standard
Training Outcome:
The candidate has the potential to continue building skills and continue to business administration qualification that would open doors to becoming experienced administrators withing the org including secretarial positions.
The right candidate has the potential to progress to leadership roles such as reception/admin supervisor- operational manager or practice manager.
Employer Description:Pemberton Surgery is a busy general practice with a patient population of 10,100 patients.
We are situated in a purpose-built health centre which is shared by 2 GP practices, community clinic and a dentist.
The practice team comprises of 4 GP partners, 1 salaried GP, 2 ANPs, 3 practice nurses, 1 HCA, Practice manager, Operations manager, Administration co-ordinator, Reception supervisor, part time Secretary and 11 admin/receptionist.
We are a very friendly, hardworking and supportive team who deals with the ever-changing face of general practice effectively.
We are active members of our Primary Care Network and are members of a GP federation.Working Hours :Monday to Friday
7.5 hours per day/ 37.5 hours per week – to work between the hours of 8am and 6.30 pm.
Half an hour paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Effective time management....Read more...
Playworkers work in a range of play settings offering different models of play work. The purpose of our curriculum is to support playworkers to develop into positive, flexible and team-focused members of staff, and to support them to provide the best possible provision for the children in their care.Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:
Progress within your setting as a supervisor or manager
Work as a play work development officer for a local authority
Move into a school as a Teaching Assistant
Become self-employed and set up an after-school club or childcare project
Move into an Early Years setting and proceed with an Early Years Educator Level 3 apprenticeship
Employer Description:Aston-Mansfield’s Little Manor Play Project works with and supports children and families from the local community in several ways.
During term-time, we deliver daily Breakfast Club and After-School Club sessions for children aged 5-11. During the school holidays, we deliver a Holiday Playscheme and Youth Programme.
Our affordable wraparound care allows parents and carers to enrage in work or study and/or access respite.
All our activities are designed to facilitate social, physical, emotional and creative development through a range of play experiences delivered in a safe and supportive environment. We are passionate about improving children’s’ confidence, skills, mental-health and resilience.Working Hours :• Term time – 25hrs/week. 1pm – 6.00pm, 5 days a week.
• School holidays - 39 hrs/week. 8.30am – 6.00pm, 4 days a week. + 1hr meeting time.
Hours may be shifted t o accommodate occasional Breakfast Club coverSkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :On a shift pattern basis, Monday-Sunday between 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include; Customer – - Actively approach your customers, engaging with them naturally- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers - Actively promote company services such as finance, trade and installations to fulfil the customer project needs- Create accurate designs that delight customers and turn enquiries into sales - Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions - Ensure all types of customer communications are dealt with professionally - Encourage customer feedback share it with Managers and use it to improve service Installations – - Sign up company installers and support them to give the best service to our customers - Using company systems to process the customers project from end to end for both supply and installation-based customers - Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service Systems and Procedures – - Utilise all available tools, reports, and systems throughout the customer journey to maximise sales - Ensure display area and Showroom environment meets operational standards and delivers a great customer experience - Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales - Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently - Take personal responsibility for operating in a safe and legally compliant way - You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;- UK Notional hourly rate £13.28 per hour- An award-winning pension scheme - ShareSave options - 6.6 weeks holiday - Employee Assistant Programme - Shopping discounts - Colleague wellbeing benefits
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner apprenticeship standard, alongside your daily roles and responsiblities. This will include Functional Skills in English and maths if required.Training Outcome:Ongoing training and development.
The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for the job.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :19 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :20 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations -
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers' project from end to end for both supply and installation-based customers
Support showroom manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discount
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :28.75 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
We are looking for an enthusiastic and motivated Business Admin Apprentice to join our team, providing essential support to the Operations & Engineering Manager. This role offers an excellent opportunity for someone looking to develop their career in business administration while gaining practical experience in an operational and engineering environment. You will assist with a variety of administrative tasks and act as a personal assistant, helping to ensure the smooth running of day-to-day activities and projects.
Key Responsibilities:
Provide administrative support to the Operations & Engineering Manager, including managing diaries, emails, and phone calls.
Assist with diary management, scheduling meetings, and coordinating appointments.
Prepare reports, presentations, and documents for meetings.
Organise and maintain both digital and physical files to ensure easy access to relevant information.
Assist in tracking project progress, deadlines, and key deliverables.
Handle internal and external communications on behalf of the manager.
Take minutes in meetings and follow up on action points where necessary.
Support general office duties such as filing, photocopying, and ordering office supplies.
Learn and apply business administration practices, including data entry, record-keeping, and other clerical tasks.
Work collaboratively with other departments when required to ensure smooth workflow.
Actively participate in apprenticeship training, developing skills for personal and professional growth.
Benefits:
Comprehensive apprenticeship training programme.
Opportunity to gain hands-on experience in a dynamic operations and engineering environment.
Mentoring and guidance from experienced professionals.
Opportunity for career development within the company.
20 days holiday entitlement, pension scheme, early finish on Friday, lunch paid for on Fridays, company events
This is an excellent opportunity for someone looking to begin their career in business administration, with the added advantage of gaining experience in the operations and engineering sectors. If you're proactive, organised, and eager to learn, we would love to hear from you!Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Newcode is here to help you find the perfect fit for your industrial coding and marking requirements. Showcasing a top-tier array of coding and marking machines and supported by a team of industry experts, we provide a thoroughly customised service designed to meet the unique demands of your evolving production processes.Working Hours :Monday-Thursday 8am-4:30pm
Friday 8am-2:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The Digital Marketing Assistant role offers an amazing opportunity to make a real impact and to be involved in the operations of a busy global team. As someone with a thirst for knowledge and keenness to learn while on the job, you will support the Marketing team in digital marketing projects and ongoing efforts in social media, search engine optimization, paid advertising, content creation and event administration. The Digital Marketing Assistant will also provide support to the Marketing team with ad hoc projects as required, and ongoing tasks such as asset management, reporting and system optimization.
Your Responsibilities and Tasks
Supporting the Marketing team in social media content creation, scheduling and monitoring.
Supporting in managing and optimising the range of Marketing online tools, systems and portals so they’re fit for purpose for internal and external audiences, e.g. Reveal Media Hub.
Supporting the Digital & Marketing Operations Manager as follows:Email marketing campaigns and marketing automation programmes using Pardot
Website content creation and optimization using Craft CMS
SEO
Paid search and paid social advertising
Supporting the Head of Marketing in compiling and presenting meaningful reporting for a range of internal audiences on the Marketing department’s activity and results.
Providing ongoing administrative and operational support to the Marketing team on ad-hoc projects.
Supporting the Marketing team to deliver best-in-class marketing collateral and sales support tools, using external agencies and content creation tools and platforms.
Supporting the Marketing Communications Specialist in creating both offline and online content for marketing campaigns.
Supporting the Marketing Communications Specialist in running high-quality, efficient marketing events and coordinating logistics as required.
Your Personal Skills and Attributes
Has a can-do attitude, with high drive and energy
Good verbal and written communication skills
Enjoys working as part of a team and confident engaging with colleagues
Professional and holds personal high standards, with a quality-first approach
Good attention to detail
Responds well to time pressure.
Training:Digital Marketer Level 3 Apprenticeship Standard:
You will receive full training and support from the Just IT Apprenticeship team to increase your skillsYour training will include gaining a internationally recognised Level 3 qualificationTraining Outcome:Potential full-time role for the right candidate after apprenticeship completionEmployer Description:Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you.Working Hours :Monday to Friday 9am to 5:30pm
Initially it will be 3-4 days in the office, [dropping to 2-3 once settled.]
See the attached advert.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Throughout the week, your primary responsibilities will include: Ensuring a safe and supportive environment that prioritizes the well-being of each child. Building rapport with both children and parents to foster a welcoming, inclusive community. Taking initiative to bring fresh ideas to each session and adjusting activities based on children’s engagement.
This role is ideal for those who love working with children, are committed to their development, and are enthusiastic about creating a joyful space that supports children’s growth and happiness.
In addition to your responsibilities within the breakfast and afterschool clubs, you will also assist with our daily walking bus service. Each morning, after breakfast club, you'll help safely walk children to their school. In the afternoon, you'll meet these children at school and walk them back to Limetree for afterschool club. Your role in the walking bus is crucial for ensuring each child's safety, maintaining a positive atmosphere, and providing a smooth, secure transition between school and club activities.Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours (OTJH) used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:Progress within your setting as a supervisor or manager.Work as a play work development officer for a local authority.Move into a school as a Teaching Assistant.Become self-employed and set up an after-school club or childcare project.Move into an Early Years setting and proceed with an Early Years Educator Level 3 apprenticeship.Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday to Friday, 20-23 hours per week. Hours to be confirmed.Skills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Throughout the week, your primary responsibilities will include:
Ensuring a safe and supportive environment that prioritizes the well-being of each child
Building rapport with both children and parents to foster a welcoming, inclusive community
Taking initiative to bring fresh ideas to each session and adjusting activities based on children’s engagement
This role is ideal for those who love working with children, are committed to their development, and are enthusiastic about creating a joyful space that supports children’s growth and happiness
In addition to your responsibilities within the breakfast and afterschool clubs, you will also assist with our daily walking bus service
Each morning, after breakfast club, you'll help safely walk children to their school. In the afternoon, you'll meet these children at school and walk them back to Limetree for afterschool club
Your role in the walking bus is crucial for ensuring each child's safety, maintaining a positive atmosphere, and providing a smooth, secure transition between school and club activities
Training:Playworker Level 2 Apprenticeship Standard:
The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments
We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship
These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks
Training Outcome:
Progress within your setting as a supervisor or manager
Work as a play work development officer for a local authority
Move into a school as a Teaching Assistant
Become self-employed and set up an after-school club or childcare project
Move into an Early Years setting and proceed with an Early Years Educator Level 3 apprenticeship
Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Throughout the week, your primary responsibilities will include: Ensuring a safe and supportive environment that prioritizes the well-being of each child. Building rapport with both children and parents to foster a welcoming, inclusive community. Taking initiative to bring fresh ideas to each session and adjusting activities based on children’s engagement.
This role is ideal for those who love working with children, are committed to their development, and are enthusiastic about creating a joyful space that supports children’s growth and happiness.
In addition to your responsibilities within the breakfast and afterschool clubs, you will also assist with our daily walking bus service. Each morning, after breakfast club, you'll help safely walk children to their school. In the afternoon, you'll meet these children at school and walk them back to Limetree for afterschool club. Your role in the walking bus is crucial for ensuring each child's safety, maintaining a positive atmosphere, and providing a smooth, secure transition between school and club activities.Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours (OTJH) used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:Progress within your setting as a supervisor or manager.Work as a play work development officer for a local authority.Move into a school as a Teaching Assistant.Become self-employed and set up an after-school club or childcare project.Move into an Early Years setting and proceed with an Early Years Educator Level 3 apprenticeship.Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday to Friday, 20-23 hours per week. Hours to be confirmedSkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Throughout the week, your primary responsibilities will include:
Ensuring a safe and supportive environment that prioritises the well-being of each child
Building rapport with both children and parents to foster a welcoming, inclusive community
Taking initiative to bring fresh ideas to each session and adjusting activities based on children’s engagement
This role is ideal for those who love working with children, are committed to their development, and are enthusiastic about creating a joyful space that supports children’s growth and happiness.
In addition to your responsibilities within the breakfast and afterschool clubs, you will also assist with our daily walking bus service. Each morning, after breakfast club, you'll help safely walk children to their school. In the afternoon, you'll meet these children at school and walk them back to Limetree for afterschool club. Your role in the walking bus is crucial for ensuring each child's safety, maintaining a positive atmosphere, and providing a smooth, secure transition between school and club activities.Training:Playworker Level 2.
The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:Progress within your setting as a supervisor or manager.
Work as a play work development officer for a local authority.
Move into a school as a Teaching Assistant.
Become self-employed and set up an after-school club or childcare project.
Move into an Early Years setting and proceed with an Early Years Educator Level 3 apprenticeship.Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday to Friday 20-23 hours per week, exact working hours TBCSkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Throughout the week, your primary responsibilities will include:
Ensuring a safe and supportive environment that prioritizes the well-being of each child.
Building rapport with both children and parents to foster a welcoming, inclusive community.
Taking the initiative to bring fresh ideas to each session and adjusting activities based on children’s engagement.
This role is ideal for those who love working with children, are committed to their development, and are enthusiastic about creating a joyful space that supports children’s growth and happiness.
In addition to your responsibilities within the breakfast and afterschool clubs, you will also assist with our daily walking bus service. Each morning, after breakfast club, you'll help safely walk children to their school. In the afternoon, you'll meet these children at school and walk them back to Limetree for afterschool club. Your role in the walking bus is crucial for ensuring each child's safety, maintaining a positive atmosphere, and providing a smooth, secure transition between school and club activitiesTraining:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignments. We use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolio.
Candidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeship. These OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJH.
You will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeks.Training Outcome:Progress within your setting as a supervisor or managerWork as a play work development officer for a local authorityMove into a school as a Teaching Assistant.Become self-employed and set up an after-school club or childcare project.Move into an Early Years setting and proceed with an Early Years Educator Level 3 apprenticeship.Employer Description:Camp Glide is a childcare provider known for its quality before and after school clubs and holiday camps, focusing on safety, fun, and personal growth for children. As an employer, Camp Glide values honesty, respect, responsibility, and community, fostering an environment where staff can grow and excel in childcare. Staff members are encouraged to build strong relationships with children, develop professionally, and bring enthusiasm and initiative to their roles, all within a supportive and collaborative team. Camp Glide is Ofsted-registered, committed to maintaining high standards in care and safety.Working Hours :Monday to Friday 20-23 hours per week.Skills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
Founded in 1998, Armorduct Systems are celebrating 25 years as a high-volume UK manufacturer of cable management components and systems.
Combining our extensive portfolio of standard products with our in-house design capability enables us to provide the right product and the right solution every time.
Based in the Midlands, we supply cable trunking, cable tray and cable basket, plus lighting, flooring and perimeter cable containment solutions for UK and European projects.
Working closely with our customers is the best way to ensure the most successful outcomes, all supported through our partner network of electrical distributors.
Business Administrator - Apprentice Job Description:
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will gain hands-on experience and develop a range of skills related to office administration, business processes, and communication from all departments within the business. This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working toward a nationally recognised qualification in Business Administration.
Key Responsibilities:
General Administrative Support:
Undertaking everyday office tasks such as filing, document management, data entry
Managing incoming and outgoing mail, emails and phone calls
Maintaining office supplies and equipment
Keeping databases and systems updated with accurate information
Document preparation
Preparing documents, reports, presentations, and spreadsheets as required
Assisting with the creation of proposals and meeting minutes
Customer Service:
Liaising with clients, suppliers, and stakeholders via email, phone, or in person
Assisting with resolving customer inquiries and ensuring a high level of service
Business Process Support:
Supporting the team with project management tasks, including documentation, tracking, and reporting
Participating in business meetings and taking notes
Learning and Development:
Attending training sessions and completing assignments as part of the apprenticeship
Working closely with mentors and experienced team members to learn the fundamentals of business administration
Developing key skills such as problem-solving, time management, and communication
Requirements:
A keen interest in business administration and developing a career in this field
Excellent organisational and time-management skills
Strong communication skills (written and verbal)
Basic proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
Willingness to learn, take initiative, and work within a team
A professional and positive attitude
Training:Completing a Level 3 Business Administration Apprenticeship Standard, consisting of:
Knowledge and competence qualification in business at Level 3
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
External Sales
Team Leader
Assistant Manager
Branch Manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 4.00pm (with 1-hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Timekeeping,Enthusiasm,Keen to work and study....Read more...
