Assist in raising and processing purchase orders and managing procurement documentation
Obtain supplier quotations and support low-value sourcing activities
Monitor orders and resolve delivery or invoice queries
Maintain accurate procurement records and supplier information
Build effective relationships with suppliers and internal stakeholders
Assist with market research, spend analysis, and procurement reporting
Support contract administration and procurement exercises
Ensure procurement activities comply with organisational policies and relevant legislation
Contribute to continuous improvement within the procurement function
Training:Procurement and Supply Assistant Level 3.
Training will take place on a monthly basis, on site at DJ Assembly.Training Outcome:This apprenticeship could lead to a role working within Procurement and Supply. For the right candidate, this could be a role at DJ Assembly working within the Purchasing Team as a Purchasing or Materials Assistant, leading into a Production Buyer role.Employer Description:DJ Assembly are leading Electronic Manufacturing Partners based in York, UK. Working with a huge range of organisations from dynamic local partners to global tech companies, military contractors and academic institutions. DJ’s projects include the development of green energy technologies, electric vehicles, gas measurement, flow control and lighting, as well as motor racing, 3D scanning and military prototyping. DJ offer assemblies manufactured to IPC-A-610 Class 3, with a specific emphasis on the development of test and control processes to exacting customer standards.Working Hours :Monday - Friday 8.30am - 5pm, Friday 8.30am - 2.45pm. Includes a daily 30-minute unpaid lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Initiative....Read more...
Customer & Platform Support:
Respond promptly and professionally to customers via eCommerce platforms, email and phone
Handle customer returns and shipment queries, liaising with couriers and the Returns department
Collaborate with Sales and Purchasing teams to resolve product-related queries
Work with the Ebay Specialist to ensure timely customer replacements, refunds and credit notes
Maintain positive platform feedback by delivering exceptional service and proactively addressing issues to prevent negative reviews
Provide online sales and merchandising support/cover including, but not limited to, raising orders, product reviews
Assist with new listing across all platforms, including product descriptions, specifications and images
Maintain and distribute report as required, including Complaints Logs, Returns, refunds and Credits Reports
Deliver high-quality customer service in line with agreed service standards, understanding and anticipating customer needs
Maintain up-to-date knowledge of the business, systems, products and processes
Purchasing Administration:
Support the Assistant Buyer and Purchasing team by raising timely, accurate purchase orders
Maintain the Config Planner and delivery schedules accurately and with agreed timescales
Coordinate BBTI orders with B2B customers, ensuring alignment with operational timelines
Assist with purchasing administration, reporting and data maintenance as required
Any other tasks deemed necessary to support business needs and/or provide cover for colleagues
Training:
One day study per week
Training Outcome:
Could lead to a permanent position for the right person
Employer Description:We’re a UK-based Technology Solutions Provider specialising in wireless devices and connected technology.Working Hours :Monday - Friday, 09:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...