The position available is an apprenticeship for an office administration assistant, the duties involved are briefly outlined below, but are not limited to:
To answer phone calls and distribute calls to the correct department or persons in the office.
To communicate and correspond professionally with clients.
To be able to use computer software to input data collected on site from surveyors into various databases, spreadsheets, etc.
To input data into Client specific databases via web portals.
To schedule surveyor/analyst appointments, liaise with tenants via telephone and letter and ensure appointments are booked in accordance with the Contracts and that Surveyors/Analysts works on site are maximised.
To oversee the smooth running of various contracts in accordance with the policies and procedures set out by the company.
To manage all associated contract documents including KPI's, survey logs etc, and ensure all reports are delivered within the contracted timescales.
To communicate well with Office manager, Contracts managers and higher authorities, thus ensuring that all works are issued correctly, and invoiced monthly, or as per the specific contract requirements.
To communicate with site staff (surveyors and analysts) and in-house laboratory staff and plan drawing staff. Thus, to highlight when samples and plans are overdue to avoid delays in report issue.
To carry out any other general office duties daily, such as scanning, photocopying, shredding of confidential data, etc.
Training:You will have remote teaching and learning via Teams, supported with an online learning platform. You will be supported to End Point Assessment and upon passing the programme, will achieve Business Administrator Level 3 (Advanced) with either Distinction or Pass. Training Outcome:Previous apprentices have been retained as permanent members of staff and have progressed through the company. However, this is dependant on progress and performance and is not always guaranteed. Employer Description:AC&MS Ltd was established in 2003 as an independent asbestos consultancy. Based in Essex. AC&MS Ltd are specialists in asbestos risk management and provide support and advice across a full range of services from asbestos surveys, sampling and analysis, through to the project management of asbestos removal and analytical air testing. In effect, a one-stop shop for any asbestos related work. Since AC&MS Ltd was founded in 2003, the company has strengthened from year to year, and continues to successfully deliver Asbestos Consultancy and Management Services, both reactive and planned, to a large client base from both the public and private sectors. Clients include City Councils, County Councils, the NHS, Large Building Consortiums, Education and College Sites, Banks and Building Societies, Hotels and Leisure Facilities, Churches, Housing Associations, etc.Working Hours :Monday to Friday, 9.00am to 5.00pm (1 hour paid lunch per day).
Applicant can opt to work 30-40 hours per week, upon discussion with Director.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Due to expansion, we are looking for two Building Surveyor Apprentices to join our team.
You will be responsible for ensuring the pubs within a designated region of our Managed Pub Estate comply with relevant statutory obligations and are maintained in accordance with agreed Company and Divisional standards. If you are a passion for property, we’d love to hear from you.
Carrying out building surveying duties as directed within a defined geography on a diverse range of managed pubs.
Facilitate the effective delivery of a property surveying programme, carrying out annual property inspections, prioritising repairs, and scheduling PPM work.
Liaise with the operations teams to provide technical advice and expertise on repairs and maintenance. Assist in managing the capital and revenue budgets and deliver the best value.
Create proactive maintenance solutions to improve service and reduce cost.
Utilise best practice, common procedures and continuously improve the same.
Communicate with the operational teams and provide appropriate information on maintenance spend and understand their priorities
Assist a Regional Surveyor in directing a team of outsourced support service providers, including quarterly KPI review meetings.
Ensure compliance with GK policies and statutory requirements.
Assist the Regional Surveyors with statutory compliance responsibilities (fire risk assessments, asbestos etc.) Signing off on compliance works, assisting in managing and scheduling works.
The role will require a blend of time in our Burton office, in the field and liaison with the Head of Surveying. Training:
Chartered Surveyor Level 6 Degree Apprenticeship (Building Surveyor Pathway) BSc (Hons) plus APC with RICS to become chartered.
One day per week on NTU City campus.
Training Outcome:
Post apprentice degree course, progress to Junior Surveyor
2 years post-graduation qualify as a Chartered Building Surveyor with the RICS
Promoted to Regional Surveyor with a full geographical area
Employer Description:Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience. Working Hours :Monday to Friday 9.00am – 17.00pm (hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Purpose of Post:
To support the Operations Group in the effective delivery of contracted FM services to the City Of London Portfolio. Services included are those delivered through the IFM, Security and Lift contracts as appropriate to the various properties. The post supports the performance and service delivery via contractors, ensuring that statutory and contractual requirements are met and a quality service is provided and the value of the corporations’ asset is maintained. This role is part of the City Surveyor’s Department and contributes to the on-going development of the City’s facilities function, working closely with clients and other departments, and having visibility at each asset within their responsibility.
Main Duties & Responsibilities:
Support the operations group in the delivery of effective, compliant, and customer-focused facilities management services across a defined property portfolio. The post holder will combine practical workplace experience with formal off-the-job learning to develop the knowledge, skills, and behaviours required of a competent FM Supervisor.
Key Responsibilities:
Support the supervision and performance management of third-party contractors delivering hard and soft FM services, ensuring services are provided in line with agreed contracts, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and statutory requirements
Monitor service delivery and contractor performance, identifying issues, supporting corrective actions, and escalating concerns to the Property Facilities Manager where required
Assist in producing regular operational and performance reports for internal clients, including compliance, service quality, and financial information related to FM service provision. As well as completing and distributing Supplier Scorecards
Use Computer Aided Facilities Management (CAFM) systems effectively to record work activities, analyse data, and identify trends, risks, and opportunities for service improvement and efficiency
Support effective communication between internal stakeholders and external service providers
Monitor and assess asset and compliance records for properties within the assigned portfolio, ensuring information is up to date and accurately recorded on relevant systems
Support statutory compliance management, including the monitoring, tracking, and reporting of inspections, certifications, and remedial actions to ensure properties remain compliant
Undertake quality monitoring of contractors' standards against specified requirements
Arranging contract performance review meetings, facilitating market engagement activities, researching new technology and industry innovation
Play a role in Responsible Procurement meetings and implementing RP plans collaboratively with contractors
Team planning for annual projects and contract milestones
Support procurement and contract administration activities by assisting with service specifications, monitoring spends against budgets and supporting supplier performance reviews to ensure value for money
Analyse large quantities of data and financial information and transposing into quality reports and standardised templates
Contribute to the implementation of health and safety management arrangements, including asbestos, legionella, and contractor safety, ensuring policies and procedures are followed in practice
Actively apply the City of London’s Occupational Health and Safety Policy, taking responsibility for personal safety and the safety of others while carrying out duties
Promote and uphold the City of London’s Equal Opportunities Policy, demonstrating inclusive behaviours and supporting equality and diversity in the workplace
Training:You will be supported to achieve the Facilities level 3 apprenticeship. Theoretical training will be delivered by the training provider on a weekly basis. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive 6-hours per week to completed course work within your working hours.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :9:15am - 5:00pm with 45-minute unpaid lunch - Monday - Friday. Flexibility may be required for business needs.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Non judgemental,Patience,Physical fitness....Read more...
