Unity Recruitment are currently seeking an assistant manager for our client who have a luxury store within Heathrow Airport.
The position will be available to start immediately and is a permanent contract.
As the assistant manager you will be Based at Heathrow Airport, Middlesex you will be working for a luxury retailer who sell designer brands of items such as suitcases, hand luggage and luggage accessories. They also have concessions in Harrods and other various locations.
The working week will be 5 days out of 7 and this could include weekends.
£28,000 per annum plus commission OTE £36,000.00 approx. Minimum 37.5 hours per week.
It is a bonus if you have experience working with a designer brand.
Must have at least 2-3 year's assistant manager experience in retail.
This is a great opportunity. If you are an Assistant manager and this vacancy sounds of interest to you - Then please send your updated CV today or Carly on 02036685680 ext 113.
....Read more...
Customer Service Taxi Rank Agent - Heathrow Airport - £13.15 per hour - Full-time
Do you have excellent customer service skills? Do you want to work at Heathrow? Are you a team player?
If you answered yes to these questions, then read on!
Due to an expansion of our services at Heathrow airport, an exciting prospect has arisen for Customer Services - Taxi Rank Agents. You will be the face of our business, bringing outstanding customer service within the Airport sector.
You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting. You will get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:
- As the first point of contact, rank agents are responsible for the processing of passengers and establishing destinations.
- Liaise with the Taxi Feeder Park to confirm driver validity as and when necessary.
- Issue Local Journey Tickets and answer passenger and driver queries clearly and precisely.
- Be responsible for Badge and Licence checks on the rank, reporting any anomalies.
- Be proactive and security conscious reporting any unattended packages/parcels.
- Use the Hand Held Unit to confirm taxis should be on the ranks and correctly record LJ/ FFS during periods of peak demand.
- Dealing with passengers with oversize, 2 cab etc luggage requirements.
- Knowledge of Abstract of Laws and Heathrow Airport Bylaws (full training will be given).
- Learning fully the destinations and issuing Local Journey Tickets, Fares Fair Zones A, B & C (full training will be given.
What you'll bring: - Flexibility to work in all areas of Heathrow across the business.
- Willingness to work overtime should the need arise.
- Good command of the English language.
- Excellent Customer Service skills.
- Ability to use a two-way radio (Training will be given).
- Must be able to work as part of a team and also lone working.
- Knowledge of Heathrow Airport plus local area would be an advantage.
- Driving licence preferable but not necessary.
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you.
We'll ensure you are rewarded for all your hard work, which is why we offer a benefits package which includes but is not limited to:
What we'll offer you:
- 42 hours per week- 4on/4 off including Day's, Nights, Weekend and bank holiday's (Shift's of 07:30-19:30/19:30-07.30)
- £13.15 per hour or £28719.60 per annum.
- Training and development
- Pension
- Employee discount scheme
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
''....Read more...
THE ROLE
An interesting role for a PROJECT DIRECTOR / CLIENT's REPRESENTATIVE on an Airport project in Bulgaria.
The project is on the rehabilitation of the Runway and Apron at the Airport.
The construction will include asphalt overlay over an existing concrete structure.
The Project Director will lead the Client's project team coordinating and managing all external companies and maintaining communication with internal and external stakeholders including dealing with relevant authorities.
The role is initially for a period of 16 - 18 months based in Bulgara.
THE COMPANY
My client is an Airport Operator.
THE CANDIDATE
You will be an experienced Project Director / Client's Representative with at least five years experience in a similar top level role having worked on high value infrastructure projects.
You need to have a track record in RWY construction projects preferably with experience of asphalt overlay on the existing concrete structure.
You must be familiar with the FIDIC contract for construction.
You should have a strong understanding of claims management on high value infrastructure projects.
You should be able to run the project through various stages including from the stage of detailed design, procurement of the general contractor, execution, commissioning and the contract finalization.
You must have excellent written and spoken English and be confident in dealing with people at all levels and nationalities.
Contracts are in English.
You will ideally be a Chartered Engineer with a Degree and MSc in Civil Engineering.
Salary will be very negotiable. As the client is expecting that someone may well be from outside of Bulgaria they can provide either accommodation or an allowance for the duration and the salary is negotiable.
Please email a full c.v. or give me, Denise Neville a call for an informal and confidential discussion on +44 20 7613 5555 or +44 20 8368 0025 or mobile +44 7836 350309.....Read more...
Service Delivery Assistant - Luton Airport - Flexible Hours - £13.39 Per Hour
Do you pride yourself on your customer service skills? Do you have a full UK driving license? Are you looking for a role where there is the potential for progression?
If you answered yes to these questions, then read on!
We are currently looking for Service Delivery Assistants at Luton airport who will be the face of our business, bringing outstanding customer service within the Airport sector. You will be receiving holiday makers cars and driving them to our car park for the duration of their holiday and then preparing the vehicle for their return.
As a SDA you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying
What youll do
- Drivers will be familiar with each car controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line support in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License with significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication skills
- Smart and professional attitude
You are required to have had your driving licence for a minimum of 2 years with a maximum of 3 points
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you.
We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:
What well offer you:
- Hourly rate of £13.39
- Employee Discount
- Training and Development
- Pension
- Uniform ....Read more...
Service Delivery Manager - Luton Airport – 40 hours per week, Thursday to Monday. Earlies and Lates - £37,900.00 Per Annum Are you an experienced Manager?Do you have experience motivating and managing a team? Do you have a full UK driving license?Are you looking for your next challenge?If you answered yes to these questions, then read on!An opening has arisen to work as part of the onsite APCOA Management team at Luton Airport as a Service Delivery Manager. This role is vital to support the day to day operations of Priority parking with in the Airport. You will be responsible for managing and motivating a large team, whilst ensuring the smooth running of operations and the service we offer. Keep reading to find out what you will be doing in more detail! What you’ll do: Agree on a weekly/daily basis with the Operations Manager a plan of action to ensure resources are deployed to the areas of most need during the working weeksEnsure that the Priority Parking and Mobile Enforcement teams are effectively always running the operationEnsure briefings are being maintained at the start of each shift in Priority ParkingMonitor the performance of staff and ensure delivery of allocated tasks and service levels are maintained to a high standardMonitor and report the SLA performance of the service provided by APCOAManage and investigate any damage claims or complaints and ensure they are appropriately dealt with in a timely and appropriate manner and reported though the correct systems, with any actions followed up.
Ensure Priority Parking services are preformed to the agreed Standard Operating Procedures, and the movements per hour are being achieved, whilst ensuring sufficient capacity is availableResponsible for the recruitment and selection of all employees within their shift, in line with company guidelinesConduct monthly reviews and annual appraisals to identify and constantly improve colleagues’ awareness and understanding through developmentResponsible for maintaining records, mentoring and on job training and identifying external training requirementsAll timesheets are accurate and forwarded to the operations/Contract Manager in agreed format and timescaleWhat you’ll bring:
Recent and extensive team management experience.Extensive customer service experience.Experience with people management, payroll, and absence monitoring.Excellent written and verbal communication skills.Excellent working knowledge of MS officeAbility to motivate and manage a team.Previous operational or management experience is required for this role.Does this sound like you?Click “apply” now and one of our team will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
PCV Bus Driver Aberdeen Airport flexible Working - Zero Hour Contract £12.50 Per Hour
Are you an experienced PCV Bus driver?
Do you have excellent customer service skills?
Are you a friendly and approachable person?
Do you have a drive to elevate customer care and experiences?
If so, this may be an exciting opportunity for you!
Come and join our friendly team at APCOA and become one of our next PCV Bus Drivers at Aberdeen Airport.
What Youll do
- Drive the Companys vehicles in a safe, legal and professional way.
- Always display the correct destination on the vehicles destination blind
- Keep up to date with road closures, diversions or special events which may affect bus services. This is done by reading notices, attending briefings, listening to the on-bus radio.
- Always provide a high standard of customer service.
- Give customers on the bus any information that may help them during their journey.
- Always behave in a friendly and professional way to customers and colleagues.
- Recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or people with disabilities.
- Check the condition of the vehicle prior to commencing service
- Carrying out the safety walk round check. Ensuring that any defect in the vehicle or equipment is reported as soon as possible to the right person.
What Youll Bring
- You will have a valid UK Class D PCV Driving License
- You will have a CPC Qualification
- You will have excellent customer service skills
- You will be an experienced PCV Bus Driver
- You will be a strong communicator at all levels.
If you have a passion for excellence and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
PCV Bus Driver – Aberdeen Airport – flexible Working - Zero Hour Contract – £12.50 Per HourAre you an experienced PCV Bus driver?Do you have excellent customer service skills?Are you a friendly and approachable person?Do you have a drive to elevate customer care and experiences?If so, this may be an exciting opportunity for you!Come and join our friendly team at APCOA and become one of our next PCV Bus Drivers at Aberdeen Airport.What You’ll do
Drive the Company’s vehicles in a safe, legal and professional way.
Always display the correct destination on the vehicle’s destination blind Keep up to date with road closures, diversions or special events which may affect bus services. This is done by reading notices, attending briefings, listening to the on-bus radio.
Always provide a high standard of customer service. Give customers on the bus any information that may help them during their journey. Always behave in a friendly and professional way to customers and colleagues. Recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or people with disabilities. Check the condition of the vehicle prior to commencing service Carrying out the safety walk round check. Ensuring that any defect in the vehicle or equipment is reported as soon as possible to the right person.What You’ll Bring You will have a valid UK Class D PCV Driving License You will have a CPC Qualification You will have excellent customer service skills You will be an experienced PCV Bus Driver
You will be a strong communicator at all levels.If you have a passion for excellence and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Driver - Meet and Greet - Leeds Bradford Airport - £11.44 per hour - Flexible hours
Do you have commercial driving experience? Do you pride yourself on excellent customer service?
If you answered yes to the above questions, then we may just have the role you have been looking for!
An exciting opportunity has arisen for a Valet/driver - Service Delivery Assistant (SDA) who will be the face of our business, bringing outstanding customer service at Leeds Bradford airport.
You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you will join a company that takes pride in its people.
As an SDA you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying.
Please note working hours are 7am - 7pm and 7pm - 7am
What youll do
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer.
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely.
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.
- Understand and be fully familiar with our systems and equipment.
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.
- Provide front line care in the event of equipment failure or customer distress.
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.
- Collaborate as part of a wider team.
What youll bring
- Evidence of strong communication and interaction with the public
- Full UK Drivers License / significant driving experience
- Basic IT Skills, MS Word, Office etc.
- Ability to multi-task
- Able to work under pressure
- Excellent verbal communication (English)
- Smart and professional attitude
- First Aid or Fire Warden qualification desirable
- Advance Driving Licence or Professional Driving Qualification desirable
So, could you be our Ideal Candidate?
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?
Are you able to take initiative and make choices that are right for our customers?
Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Holt Engineering are looking for a Skilled Mechanical Fitter to join our client based near Christchurch Airport.
This position of Skilled Mechanical Fitter will be required to repair, overhaul & modify a variety of Mechanical, Pneumatic, Heat Transfer, Electronic, Air Turbines and Electro-mechanical aircraft components in accordance with the Code of Federal Regulations, European Aviation Safety Agency Regulations & Repair Station Processes.
This includes all aspects of the repair process including: Diagnostic fault finding, strip, initial inspection, parts call up, build & Testing of the final units.
These must be compliant with Component Maintenance Manuals, Engineering drawing requirements and customer requirements for on time delivery and contracted turn time.
Responsibilities of a Skilled Mechanical Fitter:
- Interpret Component Maintenance Manuals Service Bulletins & other Technical data approved by the regulator required to perform the Repair & Overhaul duties.
- Perform a preliminary inspection of the unit to include a diagnostic test, dis assembly, cleaning & component inspection.
- Determine the material required to Overhaul/Repair
- Repair/Overhaul & assemble the unit in accordance with approved technical data.
- Perform final test of the unit in accordance with approved data to determine eligibility for return to service
- Prioritise & process units in order to meet customer due dates.
- Process units in accordance with the Quality Management System. & Repair Station Manual & MOE.
If you have the required skills and experience then please click apply or contact Ian at Holt Engineering on 07734406996....Read more...
Customer Service Advisor/ Driver - Heathrow Airport - £13.15 Per Hour - Full Time Do you have driving experience? Do you pride yourself on excellent customer service? Would you like to work at Heathrow? If you answered yes to the above questions, then we may just have the role you have been looking for! An exciting opportunity has arisen for a Customer Service Advisor / Meet and Greet Driver who will be the face of our business, bringing outstanding customer service at Heathrow Airport. You will join a team that takes pride in their Customer Service and a company that takes pride in its people. As a Customer Service Advisor / Meet and Greet Driver, you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go above and beyond. Please note you will need to have had a full driving license for 3 years for insurance purposes.Administration / Receptionist experience would give the right candidate an advantage in this role. Could you bring your spark to our Team? Here's what you need to know before applying. What you’ll do
Certify valets are familiar with each cars controls and alarm systems before receiving from the customer. Ensure smooth and prompt handover of customers vehicle whilst storing keys securely. Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with.Understand and be fully familiar with our systems and equipment.Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence.Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained.Provide front line care in the event of equipment failure or customer distress.Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities.Collaborate as part of a wider team.What you’ll bring
Evidence of strong communication and interaction with the publicFull UK Driver’s License held for over 3 yearsBasic IT Skills, MS Word, Office etc. Ability to multi-taskAble to work under pressureExcellent verbal communication (English)Smart and professional attitude Administration experience and skills - desirable So, could you be our Ideal Candidate?Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride?Are you able to take initiative and make choices that are right for our customers?Do you have a desire to succeed in your role?We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you. We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to: What we’ll offer you
Hourly rate of £13.15 Shift Pattern 4 on 2 offDay and Night Shifts Availability Employee Discount Training and Development We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
You will be providing effective support to the Health & Safety team, data, periodic reporting, trend analysis and identifying opportunities for improvement on the CP7 SRE Route Collaboration contract.
To support the collation and input of HSQE data
To support data provision in accordance with programmed timescales
To support production and dissemination of HS documentation
Provide support to the VF Rail HSEQ team in any administration duties
Progression to undertake site visits and review site compliance
Training:
Training will be delivered through remote learning with our established training provider
Protected study time will give you the opportunity to complete the required assignments and off-the-job training
Training Outcome:
VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor offering a wide range of career progression opportunities
Higher level programmes can be discussed on successful completion of this apprenticeship
Employer Description:VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation’s life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings.
VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.
By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients.Working Hours :Monday to Friday
8am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working....Read more...
The scheme is typically 30 months in duration and consists of 15 months residential training at the Maintenance Academy situated at Humberside Airport, followed by 15 months vocational training undertaken at a BAE Systems or RAF site in the UK.
Due to the residential element of the apprenticeship, successful candidates must be at least 18 years of age when they commence the apprenticeship. We encourage suitably qualified candidates of any age to apply for this apprenticeship; however, please note that if you will not be 18 years of age when the apprenticeship commences then your application will be considered for a future intake of apprentices.
The first phase of training is spent working towards your City & Guilds Level 2 and Level 3 Qualifications which is a mix of theory, practical tasks in avionic and mechanical workshops and also time spent on aircraft simulated tasks. Followed by Platform Placement Training to prepare you for your vocational training.
In your second phase of training you will be placed within the business, either working on maintaining the aircraft or in a support role.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Are you a friendly, adaptable, and solution-driven professional ready to take on an exciting new role with an innovative B2B agency based in the heart of the Thames Valley? Our client, a leader in crafting state-of-the-art retail solutions, is renowned for seamlessly blending insight, creativity, and technical expertise to deliver unforgettable experiences for some of the world's most recognised brands. From flagship stores to custom retail executions, they handle end-to-end design, production, installation, and fulfilment services with a commitment to quality and innovation. Due to their recent growth, they are looking for an Installation and/or Maintenance Manager, depending on project, to join their dynamic team.About the Role: In this hands-on role, you will be responsible for managing the installation and maintenance of retail units, products, and software across a variety of retail spaces, including airport locations. As the face of our agency and brand, you’ll foster strong relationships with both internal team members and external stakeholders, embodying a positive, “can-do” attitude with every project. The role requires flexibility, with potential for national and regional coverage and some overnight travel.Key Responsibilities:
Manage the installation of retail displays and equipment, often in high-profile locations like airports, ensuring timely, budget-compliant, and high-quality execution.Act as a representative of the agency, maintaining a professional, organized approach at all times.Collaborate with agency peers to brainstorm improvements, troubleshoot challenges, and find solutions.Utilize specialized machines and tools, assemble components for installation, and interpret project plans accurately.Provide regular compliance updates, including clear, precise photo documentation using OSCAR.
Salary - £32K + VanLocation – High Wycombe (Field Based)Requirements:
Experience in installation and/or maintenance within a retail, events, or similar industry.Ability to work both independently and collaboratively, managing stress effectively.Skilled in handling tools and equipment, with a keen eye for quality and compliance standards.
If you’re ready to take your installation and maintenance skills to a forward-thinking agency and play a key role in delivering impactful experiences for top-tier clients get in touch with sarah@cpi-selection.co.uk....Read more...
Customer Service Attendant – Heathrow Airport – 4 on 4 off shifts – Days and Nights – 42 Hours per Week - £13.15 Per HourDo you have customer service experience? Are you a great communicator? Are you Customer Focused? What you’ll do: To carry out relevant basic maintenance of payment machines, entry and exit barriers and other company equipmentTo ensure that patrols are carried out at all times in accordance with the sites KPI’sTo complete report sheets or any other log sheets, in full and as instructedTo report to your line manager any element of car park service that might compromise the level of service we wish to achieve as well as any irregularities.To maintain a standard of deportment and behavior that will always represent the company in the best possible mannerTo work on the reception desk dealing with customer payments, pre-bookings and using credit card machines and cash handling.To ensure a consistently high level of customer careTo assist with the cleaning of the car park including litter picking and cleaning of all public areas.To carryout Enforcement within the Car ParksTo comply with Transport Regulations, Company Procedures, Health & Safety Law and HAL Regulations.What you’ll bring: Interpersonal skills, with the knack to build positive working relations.Competence to prioritise work, multi- task and maintain organisation.Self motivated with a pro-active natureExcellent problem solving skills.Exceptional customer service skillsDo you think you could be the right person for this role? Is this the next opportunity you are looking for? APPLY NOW!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Work in a variety of roles to enhance the customer ground journey, including check-in, boarding flights, arrivals and the premium customer areas
Host our customers offering a warm welcome and a personalised service
Deliver outstanding customer service consistently, in an ever-changing, fast-paced operational environment.
Keep up to date with business initiatives
Make empowered decisions, which take into consideration the balance between the customer and business needs
Have a direct responsibility to drive and improve punctuality targets
Ensure data protection is always maintained
Follow procedures/processes ensuring health and safety and compliance with aviation regulations
Demonstrate respect, understanding and an ability to interact with people from different cultures and backgrounds
Act as a British Airways role model to colleagues and customers adhering to uniform standards
Training:
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
After the apprenticeship, subject to gaining a permanent contract, apprentices will have the opportunity to progress in to roles within the Airport such as Customer Experience Lead and/or roles within other areas such as Cabin Crew or Head Office.
Employer Description:At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Now, we’re looking to build on this spirit and passion to make tomorrow even better. If you’re made the same way as us, discover how great it feels to connect Britain with the world, and the world with Britain like no one else.Working Hours :9 hours per day.
The operation runs 24 hours a day, 365 days a year so shifts can fall at any time on any day of the week including weekends and public holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
International Sales Manager – Electronics
Are you an experienced Manchester based International Sales Manager with a strong background in the electronics manufacturing industry? Are you ready for an exciting opportunity to represent cutting-edge products across Europe? If so, we have the ideal role for you!
Our Manchester based client is actively seeking an International Sales Manager to join their growing team.
In this role, you will be responsible for driving sales of advanced electronics products across Europe. Based near a major UK airport, you will play a vital role in expanding their market presence and cultivating new business opportunities.
Salary: £60,000 + car allowance + commission scheme
Key Responsibilities of this International Sales Manager role:
Develop and execute a strategic sales plan to expand the company’s presence in European markets.
Build and maintain strong relationships with key customers and partners across Europe.
Identify new business opportunities and generate leads to drive growth.
Manage the sales cycle from prospecting to closing, ensuring targets are met or exceeded.
Negotiate and close deals with both existing and new customers.
Provide regular sales forecasts and reports to senior management.
Collaborate closely with engineering and product teams to ensure customer requirements are met.
Represent the company at trade shows, conferences, and customer meetings.
Required Experience for this International Sales Manager role:
Proven experience in sales management within the electronics manufacturing sector.
Strong track record of success in international sales, particularly within Europe.
Ability to manage complex sales cycles and large-scale accounts.
Excellent communication and negotiation skills.
Self-motivated and goal-oriented with the ability to work independently and as part of a team.
Familiarity with the security electronics industry, products, and market trends.
Willingness to travel across Europe as needed.
If you speak German, it would be ideal!
Ready to take your career to the next level? If you’re up for the challenge, please send your CV to NDrain@redlinegroup.Com or call 01582878828.....Read more...
Are you a friendly, adaptable, and solution-driven professional ready to take on an exciting new role with an innovative B2B agency based in the heart of the Thames Valley? Our client, a leader in crafting state-of-the-art retail solutions, is renowned for seamlessly blending insight, creativity, and technical expertise to deliver unforgettable experiences for some of the world's most recognised brands. From flagship stores to custom retail executions, they handle end-to-end design, production, installation, and fulfilment services with a commitment to quality and innovation. Due to their recent growth, they are looking for an Installation and/or Maintenance Manager, depending on project, to join their dynamic team.About the Role: In this hands-on role, you will be responsible for the installation and maintenance of retail units, products, and software across a variety of retail spaces, including airport locations. As the face of our agency and brand, you’ll foster strong relationships with both internal team members and external stakeholders, embodying a positive, “can-do” attitude with every project. The role requires flexibility, with potential for national and regional coverage and some overnight travel.Key Responsibilities:
Manage the installation of retail displays and equipment, often in high-profile locations like airports, ensuring timely, budget-compliant, and high-quality execution.Act as a representative of the agency, maintaining a professional, organized approach at all times.Collaborate with agency peers to brainstorm improvements, troubleshoot challenges, and find solutions.Utilize specialized machines and tools, assemble components for installation, and interpret project plans accurately.Provide regular compliance updates, including clear, precise photo documentation using OSCAR.
Salary - £32K + VanLocation – High Wycombe (Field Based)Requirements:
Experience in installation and/or maintenance within a retail, events, or similar industry.Ability to work both independently and collaboratively, managing stress effectively.Skilled in handling tools and equipment, with a keen eye for quality and compliance standards.
If you’re ready to take your installation and maintenance skills to a forward-thinking agency and play a key role in delivering impactful experiences for top-tier clients get in touch with sarah@cpi-selection.co.uk....Read more...
Dental AssociateGolden Hello of £10,000 upon joining the practicePotential Private Earnings from £60,000Negotiable UDA Rate dependant on annual target50% Private RateDays Available - Monday to Friday 8.30am to 5.30pm, however hours can be adapted to suit you. Saturdays are also availableSpacious, Modern and Fully Equipped Surgeries including iTero, CBCT Scanner and Apex LocatorsDen plan available Supportive Practice Team, including Qualified Nurses & Support OfficeYou will be joining a team with the superb support of:Our established patient baseAccess to our clinical support groupAvailable Regional Manager and Clinical DirectorSupport with any training to increase the services you offer (possible financial help too)Lead clinician on hand to help discuss cases and patient issues and actively encourage this.Access to supporting specialists for more complex casesWe have a successful and robust internal marketing system which actively promotes individual dentist's special interests to direct patients for specific treatments.Fully equipped, mixed NHS and private practice just four miles from Norwich city centre and close to Norwich International Airport. Our surgeries have a wide range of high quality equipment and materials ensuring that you have the clinical freedom to offer high quality standards of patient care. The practice can offer:Fully computerised with modern well-equipped surgeries in a large and fully refurbished practiceA dedicated staff room with kitchen facilities and lockersAn excellent team morale with long standing members both clinical and non-clinicalAn ethos of collaboration - we actively ask the dentists/hygienists to discuss cases with or without patients present for second opinions, advice, treatment planning or even assistanceA dedicated management structure so issues are sorted swiftly and with minimal disruption to the working dayDigital X-raysDentally with patient portal and online booking and payment systemRotary Endodontic Equipment with apex locators for both NHS and Private careDigital intra-oral cameras linked to large screen TVsiTeroImplant MotorSandblastersCBCT ScannerDSLR cameras availableAn excellent standard of equipment which is regularly serviced and maintainedAn excellent selection of materials readily available and stockedAir-conditioned and ventilated surgeriesAn excellent hygienist operating two days of the week who works out of a dedicated hygienist surgery and who works closely with the dentistsAccess to treatments including composite bonding, implants and InvisalignA dedicated Treatment CoordinatorAll candidate must be fully qualified and GDC registered to be considered.....Read more...
In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment. This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online. As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service. Here's what you'll be doing:Providing best in class customer support across various departmentsAssisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelvesAdapting to flexible shift patterns, including evenings and weekendsCollaborating with team members to maximise sales and enhance the online shopping experienceConsistently delivering excellent service and maintaining a welcoming store environment Here are the skills you'll need:Natural friendliness and a proactive attitudeEagerness to learn and adapt across different departmentsStrong commitment to customer satisfactionAbility to work effectively in a team environmentFlexibility to work various shifts, including evenings and weekends Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary10% discount on company productsAttractive incentive scheme Comprehensive pension planDiscounts on various services and activities, from airport parking to theme parks Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives. By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction. If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.....Read more...
To complete a programme of Foundation Training including a portfolio of evidence to the standard required by the Level 3 NVQ in Aeronautical Engineering.
Complete End Point Assessment for the Level 3 Aeronautical Apprenticeship Standard.
To become proficient in the application and use of a wide range of hand tools, and test equipment.
Gain practical aircraft experience in both Line and Base maintenance activities as directed by the appointed Mentor under the supervision of a Technician or Certifying B1/B2 Licenced Engineer.
Ensure that all duties are carried out in a safe and professional manner and in accordance with Health & Safety regulations, company procedures and the approved documentation.
Control of any material or company equipment provided for the task and the cleanliness of the working area.
Be personally responsible for delivering a safe service in all facets of the role in line with the requirements of the ATrS SMS, Quality and Environmental Management Systems. This Includes maintaining awareness of the company safety and quality policies and the applicable hazard analysis.
If in possession a full UK driving licence, drive and/or operate company provided vehicles and GSE as appropriate and on successful completion of an approved training course.
Training:For the first 9 months, you will spend your time with our training partner Resource Group studying for your UK CAA Part-66 Category A1 Licence modules, coupled with hands on practical experience in dedicated workshops and a training hangar facility. Accommodation will be provided by AirTanker in close proximity to Cotswold Airport to facilitate focused study.
Months 10-48 will be spent with AirTanker based at RAF Brize Norton, furthering the skills you have developed with Resource Group and gaining valuable maintenance experience for you to be able to complete your Level 3 NVQ portfolio and achieve End Point Assessment. During years 3/4 you will be assigned to a dedicated shift, to gain a deeper understanding of the Airbus A330 Line and Base Maintenance environments under the direct supervision of a qualified Mentor and Engineer.Training Outcome:AirTanker offer an exciting engineering career path. Upon successful completion of your Apprenticeship there may be opportunities to join AirTanker as a fully qualified Technician within our Line and Base Maintenance teams, with future Licensed Engineer and Shift Management prospects.Employer Description:About AirTanker;
AirTanker is one of the world’s most exciting aviation innovations and we offer a diverse range of roles in our unique environment, based in the heart of the picturesque Cotswolds.Working Hours :Monday to Friday 9am to 5pm years 1 and 2
Shifts year 3 and 4Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Orthodontist Jobs in Sunshine Coast, Queensland, Australia (High earning opportunity, Visa, $20k relocation, well-equipped specialist orthodontic clinic, superb support with busy referral base). ZEST Dental Recruitment is seeking to recruit an Orthodontist.
Full or part-time Specialist Orthodontist
Sunshine Coast, Queensland
Specialist Orthodontic Clinic
$500,000 to $750,000 (conservative earnings, no cap)
Visa sponsorship available
Range of benefits and perks
$20,000 relocation allowance
High-earning opportunity - negotiable package commensurate with experience and qualifications
High-specification clinic with cutting-edge technology
Optional mentorship programme
Team boasts extensive specialist training, ensuring the highest standard of care.
Basic GP healthcare coverage and additional benefits
Superb Google reviews
Future partnership and equity share potential via affordable buy-in model
Reference: DW6531
Zest Dental is working in partnership with a specialist orthodontic clinic in Sunshine Coast, Queensland and we are seeking a dedicated and talented orthodontist, who is looking for a rewarding position, in a superb environment and utilising the latest technology and techniques.
The clinic has five clinical chairs in addition to two treatment coordinator chairs, thus, you will be working in a collaborative and rewarding environment with like-minded colleagues. The practice is busy, with around 800 patients and it provides a good mix of both aligner and brace treatments. Thus, you will be utilising your full skill set.
The clinics provide a comprehensive range of treatments using advanced equipment such as OPG/Ceph machines, CBCT, Itero, and Trios scanners.
If relocating to the Sunshine Coast, it really is as spectacular as it is beautiful. You will enjoy breathtaking beaches, lush rainforests, and picturesque hinterland, providing endless opportunities for outdoor activities and relaxation. And benefits from a subtropical climate with warm summers and mild winters, making it a perfect year-round destination.
The area provides excellent schools, safe communities, and plenty of family-friendly activities, making it an ideal place to raise a family.
You will have access to world-class surfing, hiking, boating, and numerous outdoor recreational activities, catering to all interests and fitness levels. And experience a vibrant local culture with markets, festivals, and a strong sense of community.
With high-quality healthcare facilities and services ensure peace of mind for you and your family. You can enjoy a diverse culinary scene with fresh local produce, renowned restaurants, and nearby wineries.
Affordable Living: More affordable cost of living compared to major cities, with a range of housing options to suit different needs and budgets.
Convenient Location: Proximity to Brisbane and excellent transport links, including a local airport, make it easy to travel for work or leisure.
Work-Life Balance: Embrace a balanced lifestyle with a mix of professional opportunities and leisure activities, allowing you to achieve a fulfilling career and personal life.
Candidates will be AHPRA registered or qualified from Australia, UK, Ireland, or Canada, or be registered or qualified in New Zealand or have undertaken the ADC examination to ensure automatic AHPRA registration. For further information regarding this orthodontist position, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271....Read more...
My Client is a leading provider of integrated avionics, engines, systems and service solutions for aircraft manufacturers, airlines, business and general aviation, military space and airport operations. The Aerospace Yeovil site includes Integrated Supply Chain operations and Engineering & Technology as well as other support functions. It specialises in several product lines including: Environmental Control Systems, Life Support Systems, Hydraulics Systems and Control & Data Systems.
We are currently recruiting for a Temporary Finance Analyst to work on site at their offices in Yeovil.
Reporting to the Yeovil ISC Finance Lead, the Yeovil ISC Finance Analyst will assist in the
development of a strategic business partnership with the Yeovil ISC Site Leadership Team.
This role will work with the Yeovil ISC Finance Lead to improve product margins through
constant review and analysis of potential cost reduction initiatives covering both the
manufacturing and procurement environment.
The role will work with the ISC Finance Lead to achieve alignment across site functions including Integrated Supply Chain, Engineering, HR and the business in the achievement of targets and goals. It will provide data and analyses that will assist in the drive to reduce site inventory and working capital improvements, by working with SIOP, Logistics and Procurement.
The role will support the implementation of a real time data dashboard at the Yeovil site,
covering key ISC metrics.
Responsibilities will include:-
To work with the Yeovil Site ISC Leadership Team to ensure that annual operating plans
and forecasts are robust and fully aligned with Site SIOP process and understood by the
local ISC Team.
To investigate and present P&L variances to monthly financial results as provided by the
supporting Regional Finance Team (RFC).
Provide value-added support to the site HOS process, including delegated attendance at
all daily Tier 3 meetings as required.
To assist in the annual standard cost revision exercise, inventory-re-valuation and
standard maintenance.
To review and interpret analyses of overhead burden, production settlement, purchase
price and scrap variances as prepared by the supporting Regional Finance Team
(RFC).
To provide relevant information necessary to support the site SIOP process.
To present functional cost information as prepared by the supporting Regional Finance
Team (RFC).
To implement an operating system that ties and links this information with Yeovil
ISC business routines including the site cost council.
To work with the Yeovil ISC Finance Lead to establish an efficient and robust working
operating system with the relevant Regional Finance Team (RFC).
The successful Applicant should have/be able to:-
Proven experience and financial skills in analysis, planning, forecasting and accounting.
Strong communication skills covering both document preparation and verbal presentation.
Excellent analytical skills.
Results oriented and a self starter. Assume ownership and provide staff leadership as well
as being able to work independently with a remote supervision structure.
Build effective working relationships across business functions, both locally and
regionally.
Experience:-
Professional accounting qualification preferred
Relevant accounting / finance experience
Proven managerial experience
Excellent MS Office and other relevant system skills.
Knowledge of SAP System (Desired)
Other Experience/Attributes/Skills Required:-
Adherence to Company Processes & Procedures
Working in a Customer-focused environment and achieving targets
The Applicant should be able to display essential skills in the adherence to Health &
Safety standards at all times, teamwork, flexibility and the ability to use initiative
Continuous Improvement
Any further training requirements will be provided:- PC skills (incl. Company Operating
Systems), Manual Handling, 5S, HOS Principles and general Health & Safety
If you have the desired skills and experience and wish to be considered then please apply or call Ian at Holt Engineering on 07734406996....Read more...
Provide excellent stewardship and customer service to supporters (particularly in Kent) via phone, email or potentially face to face, in order to offer advice and guidance to maximise fundraising income
General communication to supporters - responding to all communications in a timely and professional manner, ensuring that the system is updated without delay and that relevant stakeholders are informed as required.
Supporting Fundraising campaigns (particularly in Kent) by making onboarding calls and sending relevant resources or packs
Arranging and facilitating volunteers to support on community events or cheque presentations and delivering any necessary briefings to assist with their duties on the day.
Arranging and facilitating our store collections and looking at volunteer support to maximise these opportunities
Supporting fundraisers with presentations and assemblies to engage new or existing schools or groups
Assisting with thanking process for fundraisers
Act as a key liaison within the Community Team, ensuring that Community Fundraisers and Community Fundraising Manager are supported as required
Understand and keep up to date on all relevant fundraising regulations and best practice guidelines – as set out by KSS’s internal processes, policies and procedures and ensure that these are adhered to in all practices.
Propose opportunities for KSS to raise awareness and grow its brand awareness and income, in line with KSS strategy.
Work with other members of the Income Generation team to support their activities to drive income and acquire new supporters such as Trusts and Foundations, Corporate and Individual Giving appeals.
Training:The fundraising apprenticeship programme will be run through JGA who deliver a course that is delivered by experts within the Charity sector. Blending learning with day to day work responsibilites the course will help grow your knowledge around data management, financial analysis, planning and prioritising activities, identifying technological solutions and building a diverse network.Training Outcome:A career in fundraising can be both fulfilling and dynamic, offering various paths for growth and specialisms. The successful applicant will be exposed to a range of community and fundraising events which will provide them with a range of skills and experiences to develop a career within the third sector.Employer Description:We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we save lives when every second counts.
We're now in our 35th year as an air ambulance charity at the forefront of Helicopter Emergency Medical Services (HEMS) with a strong reputation for excellence nationally and internationally.
It costs £18.8M a year or £51K per day to operate our world leading, lifesaving service with 88% of our total income raised through the incredible generosity of our supporters and 10% through NHS commissioning funds*. (*Annual Report 2022-2023)
At KSS, we're people-centred, purpose-driven and values-led. Our purpose of saving lives and ensuring the best possible patient outcomes drives us every minute of every day as we provide 24/7 care, 365 days a year.
In 2023 our service was needed more than ever before. We responded to a record number of over 3,300 (3,328) incidents.
We bring the emergency room to the scene and deliver lifesaving care. Each mission is attended by a doctor – typically a specialist in anaesthesia or emergency medicine – and a paramedic who is trained in critical care and is used to working in challenging environments.
Our fleet includes three helicopters and four Rapid Response Vehicles (RRVs), we operate and maintain these out of our Redhill Aerodrome base. We also have our charity headquarters and forward operating base is at Rochester Airport. When a call for our help comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
We have an ambitious vision for the future which is an end to preventable loss of life from medical emergency. We constantly innovate to ensure we can continually deliver our world-leading pre-hospital emergency service, saving even more lives and improving many more patient outcomes.Working Hours :37 hour week - Monday to Thursday, 9.00am to 5.00pm. Friday, 9.00am to 4:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Creative,Initiative....Read more...
IT Support Engineer
1st / 2nd Line Support
Luton – on site Monday – Friday 9am – 5:30pm (on-call rota)
£30,000 per annum
Highly motivated and skilled IT 1st / 2nd Line Support Engineer required for leading client based in Luton to be the first point of contact for IT incidents, requests and service-related issues, providing both technical support and troubleshooting expertise in a fast-faced, ITIL driven environment. In addition, you will liaise with all members of the IT department to ensure that tasks that cannot be personally completed are escalated to the appropriate party, with a view to ensuring the swift resolution of faults.
This position offers opportunities for growth and development within a rapidly evolving IT organization and would be suitable for someone looking for their first or second role in IT or someone newly qualified/graduated from college or university in related field.
Main duties:
Act as the first line of support for IT incidents and service requests. Log and track incidents through the ITSM tool, ensuring they are classified and prioritised correctly.
Resolve incidents within agreed SLAs, to minimising the disruption to systems critical to the operation.
Escalate unresolved issues to 2nd/3rd line and resolver teams while ensuring effective communication and follow-up until resolution.
Keep incidents and requests up to date with detailed progress notes and communicate with all relevant parties affected by any task in a timely, professional manner.
Provide remote support to end-users on a wide range of IT issues, including hardware, software, and networking problems.
Assist in the monitoring of critical systems and IT services.
Complete daily checks such as backups from the night before.
Update and maintain knowledge base articles and internal documentation to assist with common support requests and to improve the efficiency of the support process.
Provide basic training to users on IT systems, tools, and processes, helping to enhance user experience and productivity.
Provide support for Microsoft and Office 365.
Perform Installations, configurations, setting up of workstations and mobile devices.
To take a pro-active approach in this job role, through monitoring the performance of systems and making regular routine inspections of installed equipment and taking corrective avoidance actions to prevent wider problems.
Be responsible for the day-to-day delivery of first-line support to the organisation
Provide out of hours support to the airport userbase as part of a Rota
Key requirements:
Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy, Ivanti, Cherwell) for logging, tracking, and resolving incidents and service requests.
Understanding of ITIL processes, particularly Incident, Service Request, and Knowledge Management.
Knowledge of basic networking concepts, hardware troubleshooting, operating systems (Windows, MacOS, Linux), and software applications.
Experience with Active Directory, Office 365, Microsoft Exchange, and standard desktop applications (MS Office, Teams, SharePoint).
An ambition to constantly learn new skills to advance own knowledge and gain formal qualifications, with an understanding that study time outside of working hours may be required for career development.
A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results.
A very good team working ethic, communicating with colleagues in a clear and professional manner, whilst maintaining a customer-service focused approach.
The ability to work alone using own initiative and managing support calls to a high standard.
Strong problem-solving skills and the ability to prioritise tasks effectively.
Excellent verbal and written communication skills, with the ability to interact confidently with end-users at all levels to maintain department’s commitment to customer excellence.
Interested? Please submit your updated CV to Lucy Morgan at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
....Read more...
· Support the engagement and implementation of the VWUK People, Planet, Purpose Sustainability Framework
· Support the advancement of VolkerFitzpatrick social performance policies, strategies and procedures to achieve the organisations Strategic Goal to be a ‘socially and environmentally responsible business.
· Prepare pre-contract social value plans, quality question responses and other requirements during contract tender.
· Working with project teams and key partners to deliver agreed social value KPI’s for each project.
· Responsible for identifying and engaging with stakeholders to understand the local needs, opportunities and risks; and support the businesses within their delivery catchments and growth areas.
· Manage relationship with key Stakeholder partners regarding social value including councils, education, charities, employment and training support services i.e Job Centre Plus
· Share best practice with internal social value steering groups and on webinar platforms.
· Develop the content for internal, external and client facing communication and promotion of social value achievements, including performance reporting packs, case studies and produce social return on investment assessments.
· Co-ordinate the collection, input, reporting and verification of social value data
· Work collaboratively to develop and implement a strategy to deliver engagement activities and campaigns that attract new entrants into entry level roles i.e. apprenticeships.
· Work alongside project teams to gather information and evidence for social value reporting i.e. local spend, local labour
· Support the business to address identified skills shortages, whilst also seeking to tackle the broader societal needs for social mobility, equality, diversity and inclusion within the workplace.
· Manage relationships with schools, colleges and Further Education to commission engagement activities such as career talks, site tours and work experience.
· Assist in assessing and communicating ‘safeguarding’ guidance to support employees involved in supervising work placements, schools’ engagement and/or volunteering involving children, young people or vulnerable adults.
· Responsible for budgeting, arranging, publicising, and coordinating volunteers to deliver corporate social and environmental engagement activities working with charities and community groups For example, community projects, fundraising events, mentoring, provision of expert hours etc
· Support project team and attend local resident information events to promote the local social value agenda.
· Support and provide relevant content for Considerate Constructors Scheme project audits.
· Work with the procurement and commercial teams to engage supply chain businesses and further their understanding of social value.
· Develop supply chain social value action plans that contribute to projects social value KPI contract commitments.
· Establish data collection and reporting processes to capture their progress.Training:Training will be delivered remotely with the full support of your development coach and your team.
Sessions will be regular and you will be provided with paid time off to study in line with the off-the-job training requirements.Training Outcome:VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor which offers plenty of scope for progression.Employer Description:VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation’s life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings.
VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.
By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients.Working Hours :Monday to Friday, 8.30am-5pm with one hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental....Read more...
