The apprentice will be introduced to the airfreight side of the airline business. They will be trained to act on behalf of airlines to provide Customer Service and Commercial interactions with the airline ‘s customers – in this case Freight Forwarders.
The initial primary function will be to learn how to make bookings and reservations for freight shipments to be carried by Omni’s client airlines. Additional skills to be learnt as the apprentice progresses will be marketing, sales operations and accounting skills.
At the end of the apprenticeship, the apprentice will be a valuable member of the Omni team and will have learned a wide range of valuable skills which will give them a good basis for a career in the airline industry.Training Outcome:There is a career path both with Omni and in the wider airline industry once these skills have been mastered. Career path will depend on the aptitude and interests of the apprentices as they develop and learn new skills.Employer Description:Omni is a privately owned, independent GSSA which specialises in the UK Cargo market and does not belong to a larger group.
Omni provides full GSSA service covering cargo sales, marketing, reservations, accounting and operational supervision.
Omni carries out detailed regional analysis of market information, drilling down to local branch level, to support highly focussed and targeted marketing and sales activity.
On behalf of the airline, Omni sales executives visit freight forwarders, both large and small, throughout the United Kingdom in order to promote and sell the cargo products provided by the airline.
Our key objective is to promote and support the airline’s cargo products.
Success means that the freight forwarder understands the airline product, chooses that product over competing airline products and has the confidence that our team will support that product.Working Hours :Monday - Friday, 09.00 to 17.30.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience,Professional attitude,Positive,Ability to work under pressure....Read more...
The apprentice will be introduced to the airfreight side of the airline business. They will be trained to act on behalf of airlines to provide Customer Service and Commercial interactions with the airline ‘s customers– in this case Freight Forwarders.
The initial primary function will be to learn how to make bookings and reservations for freight shipments to be carried by Omni’s client airlines. Additional skills to be learnt as the apprentice progresses will be marketing, sales operations and accounting skills.
At the end of the apprenticeship, the apprentice will be a valuable member of the Omni team and will have learned a wide range of valuable skills which will give them a good basis for a career in the airline industry.Training Outcome:There is a career path both with Omni and in the wider airline industry once these skills have been mastered. Career path will depend on the aptitude and interests of the apprentices as they develop and learn new skills.Employer Description:Omni is a privately owned, independent GSSA which specialises in the UK Cargo market and does not belong to a larger group.
Omni provides full GSSA service covering cargo sales, marketing, reservations, accounting and operational supervision.
Omni carries out detailed regional analysis of market information, drilling down to local branch level, to support highly focussed and targeted marketing and sales activity.
On behalf of the airline, Omni sales executives visit freight forwarders, both large and small, throughout the United Kingdom in order to promote and sell the cargo products provided by the airline.
Our key objective is to promote and support the airline’s cargo products.
Success means that the freight forwarder understands the airline product, chooses that product over competing airline products and has the confidence that our team will support that product.Working Hours :Monday- Friday
9.00am to 5.30pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Patience,Professional attitude,Positive,Ability to work under pressure....Read more...
Freight Forwarding Customer Services Apprentice is to assist our customers' booking process and is intended to support and expand our growing business.
Learning to apply a range of skills in order to provide an excellent service to customers, including answering and responding to emails, data entry and assisting with general administrative duties:
This role is an ongoing learning role within a busy Freight Forwarding company, with opportunities to progress
Assisting the general administration of the customer booking process
Data entry of work in NetFreight (Operational System)
Development of Knowledge of Air, Sea and Road Freight markets and procedures
Airline bookings, preparation of export documentation
Liaising with transport
Department to book collections, deliveries, airport transfers etc.
Support the business in maintaining a positive and enjoyable working experience, aligned with our culture and values
Working openly and collaboratively in a small operational team, good communication skills, attention to detail, and the ability to prioritise and organise your workload are essential
A major aspect of the role will require communication with customers directly, so a positive attitude and friendly professional demeanour are also critical
Training:Level 3 International Freight Forwarding Specialist Apprenticeship Standard - Air Freight Pathway:
On-the-job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop
Identify, track and support 6 hours of off-the-job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Permanent position within Art and Cultural Services, full-time permanent position within the team
Employer Description:Meridian Freight Services is an International Freight Forwarding company, founded in 1982, providing transportation and consultancy services. Built on robust and sound business practises, the company has grown and evolved through several worldwide economic business cycles. Despite advances in paperless trading, our industry remains a people-orientated business. Our staff are highly valued resource, greatly appreciated by our clients. Every client knows that there is a dedicated professional looking after their interests. Our areas of specialism include the high value artwork sector, movement of live animals, repatriation and on-airport supervision at Heathrow Airport with our BAA accredited ID Pass Scheme. Our core values of trust, loyalty and integrity centre around putting our customers at the heart of what we do. We therefore work in a highly collaborative way with the common focus of delivering operational excellence.Working Hours :Monday - Friday, between 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Time keeping,Positive attitude,Eager to learn,Professional manner....Read more...
Senior Director of Operations – Facility Management Cleaning Services (GCC Region)Location: GCC RegionReports To: Chief Executive OfficerAbout the CompanyMy client is an expanding integrated facilities management organization delivering high-quality cleaning and support services across the GCC who are, due to continued expansion, seeking an accomplished Senior Director of Operations to lead operational excellence across the region. This could potentially be a VP level role too for the right person.The RoleThe Senior Director of Operations will provide strategic and operational leadership for all cleaning operations across the region. The successful candidate will oversee large-scale service delivery, optimize operational performance, lead multi-country teams, and ensure exceptional client satisfaction while driving profitability and business growth.This executive role requires a proven leader with extensive GCC experience in managing large workforces and delivering integrated facility cleaning services at scale.Key Responsibilities
Lead and oversee all facility management cleaning operations across an extensive portfolio including schools, hospitals, universities, airline catering and a couple of other projects in the pipeline.Develop and execute operational strategies aligned with company objectives and growth plans.Manage regional operational teams, including Operations Managers, Area Managers, and support functions.Ensure consistent service excellence and compliance with contractual obligations and SLAs.Drive operational efficiencies and cost optimization initiatives.Monitor budgets, profitability, and P&L performance across operational portfolios.Oversee workforce planning and management of large multicultural teams.Build and maintain strong relationships with clients, consultants, and stakeholders.Lead contract mobilization, transitions, and new business implementation projects.Ensure adherence to GCC health, safety, environmental, and labor regulations.Introduce technology and innovation initiatives to improve productivity and service quality.Develop and implement KPI frameworks and performance management systems.
Candidate Profile
Bachelor’s degree in Business, Operations, Facilities Management, Engineering, or a related discipline.MBA or postgraduate qualification preferred.Minimum 12–15 years of progressive leadership experience within GCC facility management and cleaning services.Proven experience managing large-scale, multi-site operations across GCC markets.Strong understanding of soft services, cleaning operations, and integrated facilities management.Experience managing workforces exceeding 1,000+ employees is highly advantageous.Strong financial management experience including budgeting, forecasting, and P&L accountability.Demonstrated experience in contract mobilization and operational transformation.Excellent leadership, negotiation, and stakeholder engagement skills.Strong knowledge of GCC labor laws, HSE standards, and operational compliance requirements.
Key Competencies
Strategic LeadershipCommercial & Financial AcumenOperational ExcellenceClient Relationship ManagementLarge Team LeadershipWorkforce OptimizationChange ManagementDecision-Making & Problem SolvingPerformance Management
What We Offer
Competitive base salary plus allowances for housing and transportFull family status and benefits offeredAnnual flight allowanceMedical insurancePerformance-based bonusOpportunity to lead a high-growth regional operation
To apply, please send your CV to michelle@corecruitment.com....Read more...
Salary: €3000 - €3500 + 25% nett allowance for night shiftStart: ASAPLanguages: English, German is a bonusAs the Night Auditor, you keep the hotel running smoothly while the rest of the world sleeps.You are the calm, confident face of the front office overnight, making sure every guest feels welcomed, every detail is accurate, and every shift ends with a flawless handover.What you’ll do
Welcome guests warmly, process check-ins and check-outs smoothly, and always greet guests by name.Ensure all guest details are recorded accurately and update guest profiles in Cendyn as needed.Handle special requests, general information, transport, event tickets, restaurant and airline reservations, and any other guest queries with ease.Answer all calls cheerfully and promptly, and follow up quickly if an answer is not immediately available.Resolve guest complaints professionally and in a timely manner, escalating to the Manager on Duty when required.Confidently sell room types, rates, and hotel services at every opportunity.Manage reservation requests efficiently, involving the Hotel/Reservations Manager or Coordinator for group, unusual, or complex bookings.Process guest mail, messages, and deliveries accurately and efficiently.Audit daily activities and complete balancing of the day’s transactions.Ensure telephone, internet, movie, and chargeback charges are posted correctly.Complete wake-up calls on time and collect room service breakfast orders.Liaise with housekeeping, maintenance, and other departments to support guest needs.Maintain an up-to-date Guest Services Directory in the PMS with local and essential hotel information.Collate and report industry information, financial updates, and yield reports as directed.Cross-train in day reception and other duties such as accounts processing or logistics.Step in to support other departments during busy periods.Provide a clear, concise handover for the next shift.Keep your Manager informed of any issues or unusual matters.Maintain a clean, tidy, and immaculate Front Office area.Carry out other reasonable tasks as directed by your Manager.
What I am looking for:
Immaculate presentation, grooming, and pride in wearing the correct uniform and name badge.Strong understanding of company policies, procedures, and code of conduct.Commitment to workplace safety, security, and privacy at all times.A positive, accountable, and professional approach to learning and feedback.Excellent communication, emotional intelligence, and teamwork.A guest-focused mindset with strong commercial awareness and attention to detail.Tech-savvy skills, including Microsoft Office 365, PMS, and CRM systems.
Experience and essentials
Current Responsible Service of Alcohol (RSA) Certificate.Hospitality Diploma or Degree, or relevant experience in a similar role, is ideal.Able to meet the physical demands of the role, including standing for long periods and occasional lifting of up to 20 kg.
What makes you a great fitYou are friendly, resourceful, and dependable, with the ability to stay calm under pressure and keep everything moving behind the scenes.You bring warmth, accuracy, and energy to every shift, helping create memorable guest experiences from check-in to check-out.....Read more...
