Main Duties & Responsibilities:
Assist with reception duties: receiving pet owners, agents, airline representatives and visitors to the Animal Reception Centre.
Undertake general clerical duties including photocopying, scanning documents and filing. Carry out basic word processing, diary management, routine correspondence and data inputting.
Input consignment information into the relevant databases and ensure efficient recording, filing and retrieval of all administrative records relating to Heathrow Animal Reception Centre procedures.
Prepare animal health documents for checking under the Pet Travel Scheme.
Assist with answering enquiries by telephone and email, from the public and airlines, regarding shipment of animals by air.
Follow procedures for raising invoices for services provided. Assist with calculating charges and taking payments.
Carry out basic stock control to ensure supplies meet demands. Assist with placing orders with approved suppliers as requested.
Coordinate work experience placements and assist with booking and making provisions for visitor groups.
Provide support and assist with administration for training events, seminars and meetings. Assist with appropriate set up and clear down of rooms and catering.
Assist with occasional animal husbandry tasks as required.
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
To undertake any other duties that may reasonably be requested appropriate to the grade.
Training:You will be supported to achieve a Business Administration Level 3 apprenticeship. Theoretical training will be delivered by the training provider. Practical training and support will be given in the workplace, allowing you to embed your learning in the working environment. You will receive 6 hours per week to complete course work within your working hours.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :Monday to Friday, 9am - 5pm core hours. Flexibility will be required for business needs.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
