The Company
Our client is a leading organisation within the insurance sector, recognised for delivering customer-first solutions and innovative experiences across their portfolio. With a strong focus on growth, digital engagement, and customer advocacy, they are continuing to invest in their customer experience and marketing capabilities to better support and engage their customers across key lifecycle moments.
The Opportunity
An exciting opportunity has arisen for a Campaigns Specialist - Customer Experience and Retention, responsible for developing and delivering meaningful customer experiences through strategic campaigns and communications.
This role will see you take ownership of customer engagement initiatives across multiple channels including email, SMS, and digital platforms, helping to simplify customer journeys, improve retention outcomes, and encourage digital self-service adoption. This is a hands-on role combining both strategic thinking and executional delivery.
You will work closely with cross-functional stakeholders across marketing, customer experience, digital, product, operations, and compliance teams to deliver impactful campaigns that improve customer outcomes and strengthen long-term engagement.
Key Accountabilities
Drive end-to-end delivery of customer experience and retention campaigns across digital and direct channels
Develop and execute customer communications and engagement strategies that support retention, advocacy, and business growth objectives
Translate customer insights and performance data into actionable marketing initiatives and optimisation opportunities
Design and improve customer journeys to enhance engagement and simplify key customer interactions
Encourage digital adoption and increase engagement with self-service platforms and tools
Collaborate with internal stakeholders to manage campaign planning, approvals, implementation, and delivery timelines
Monitor campaign performance, deliver post-campaign analysis, and provide recommendations for continuous improvement
Support the development and evolution of customer value propositions and engagement programs
Work closely with technical and operational teams to resolve process or data-related challenges impacting customer experience
Ideal Experience
Previous experience within campaign management roles with a focus on retention and customer experience
Proven capability delivering end-to-end campaigns within a fast-paced environment
Strong stakeholder engagement and relationship management skills across cross-functional teams
Excellent project management skills with the ability to manage competing priorities and deadlines
Strong analytical mindset with the ability to interpret campaign performance data and customer insights
Experience within the NFP sector highly regarded!
Why Apply
Opportunity to play a key role in shaping customer experience initiatives and engagement strategies
Work within a supportive environment that encourages innovation and continuous improvement
Excellent opportunity to further develop your strategic marketing and campaign management expertise
If you are passionate about delivering exceptional customer experiences and enjoy working in a dynamic, collaborative environment, we would love to hear from you.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process. ....Read more...
Oversee social media profiles such as LinkedIn and YouTube.
Develop content and monitor social media campaigns.
Assist with standardising brand guidelines.
Analyse and report on social media analytics.
Collaborate with internal team and relevant stakeholders.
Training:
You will have one day a week at The University of Northampton during term time.
You will have one day a week outside of term time to work on your apprenticeship working from home or HQ.
Training Outcome:Once qualified the apprentice could continue to work within our organisation or pursue a digital marketing role elsewhere.Employer Description:The Pipeline Industries Guild was formed in 1957. Since then, it has evolved to be the only association world-wide to cater directly for the needs of the pipeline industry, regardless of engineering discipline, application, or qualification.
We are a diverse and inclusive membership organisation committed to empowering our community through education, resources, and advocacy. We believe in creating an environment where everyone feels valued, respected, and supported.
Our mission is to invest and develop talent across our sectors by promoting inclusive knowledge sharing and fostering collaboration both enhancing skills and widening networks.Working Hours :Our working hours are from 9am-5.00pm, Monday to Friday, but you will be at university 1 day a week in term time and will have 1 day a week to study outside of term time. Head office is in Bloxham, and you are expected to be in the office 2/3 per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Calling all Marketing enthusiasts! The Opportunity Hub UK is seeking Marketing Executive to join the high-performing of a growing retail investment technology company based in Elstree, Hertfordshire. As a Marketing Executive, you will be an integral part of marketing team, driving initiatives to elevate brand visibility and engage target audiences effectively.Marketing Executive (based in Elstree, Salary: £25k - £30k depending on experience)Here's what you'll be doing:Collaborating with the marketing team to develop and execute comprehensive marketing strategies.Creating compelling content for various channels including social media, email campaigns, and website.Conducting market research and competitor analysis to identify opportunities and inform strategy.Managing social media platforms, fostering community engagement and brand advocacy.Tracking and analysing campaign performance metrics to optimize marketing efforts.Coordinating PR activities to enhance brand visibility and manage media relations effectively.Here are the skills you'll need:Proficiency in marketing principles and tactics, with a focus on digital channels.Strong written and verbal communication skills.Familiarity with digital marketing tools such as Google Analytics, social media management platforms, and email marketing software.Analytical mindset with the ability to derive insights from data.Creativity and a keen eye for detail.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary between £25k-£30k depending on experienceOpportunities for professional development and career advancement.....Read more...
If you're an experienced communications pro looking for a new challenge, we're recruiting on behalf of a strategic agency that makes an impact through campaigns and advocacy.This rapidly scaling agency partners with leading organizations and influencers in philanthropy, business, and politics. They mobilize stakeholders and shape opinions to amplify positive change on people, communities and global issues.As Account Director, you'll oversee a portfolio of high-profile clients across nonprofit, government and corporate spheres. Key responsibilities include managing client relationships, providing strategic direction, and ensuring flawless execution that drives results. You'll also collaborate with leadership on new business development and revenue growth initiatives.This is a great opportunity for an ambitious communicator eager to manage integrated campaigns for visionary clients, while accelerating their career in a fast-paced, collaborative environment.Responsibilities include:Managing day-to-day client relationshipsLeading project strategy and executionWriting persuasive, impactful contentEnsuring quality control across deliverablesAdvising on new business development and growthYou should have:6+ years in an agency or communications roleExcellent project management and attention to detailStrong writing, editing and client service skillsExperience with multi-stakeholder campaignsKnowledge of the sustainability sector a plusInitiative to help build a growing companyBenefits include:Competitive salary and bonus schemeHealthcare, wellness offerings and work-life balanceSignificant impact through purpose-driven workFast-paced, dynamic work environmentCareer development opportunitiesIf you're ready to take your career to new heights, apply today. This is a chance to do meaningful work with visionary clients while developing new skills in a collaborative, fast-paced agency.....Read more...
PR & External Communications:
Support the PR Manager in managing our PR agency, including briefing and coordination
Assist with media coverage tracking and reporting, sharing results with stakeholders and via relevant internal and external channels
Help identify compelling data-led stories and develop media angles
Support in drafting press materials and external communications
Content & Social:
Assist with briefing the content team for copy and assets for owned channels, including social media, via our project management tool
Collaborate with our content & social team on content planning, development and execution
Support with adding content to internal platforms for employee advocacy
Help monitor comments on spokespeople social media
Marketing & Internal Comms Support:
Assist planning, execution, and reporting of marketing campaigns, including coordinating campaign timelines
Help to keep the digital internal marketing resource (Sales Enablement Hub) up to date
Support with actioning digital signage requests and posting successes about business performance on internal channel
Support with the execution of hero internal comms campaigns such as business development days and standalone activities such as town hall events
Operations & Team Support:
Maintain marketing assets and the UK newsroom
Manage inbox queries and support stakeholder requests
Admin support including preparing presentations, circulating meeting notes, and general team coordination
With guidance, monitor industry trends and share insights with the team
Training:The training will take place at our office, 80 Strand, London and with occasional workshops at a remote training centre in Central London.Training Outcome:The apprentice will have gained valuable skills and experience to make them highly employable in the market.Employer Description:PageGroup is one of the world’s best-known and most respected recruitment consultancies. We put people into jobs and build careers. We are customer-led, people-powered and insight-driven. With operations in 36 countries, PageGroup provides recruitment services and career opportunities at a local, regional, and global level.Working Hours :4 days a week (30 hours), hybrid working model. Minimum of 2 days to be spent in the office (80 Strand). 1 study day.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Initiative....Read more...
At Change Grow Live Leamington Spa, as a Recovery Worker Apprentice, you will be working towards the Adult Care Level 2 apprenticeship, over the duration of 18 months, alongside your daily roles and responsibilities.
The post holder will work as an integral part of the multi-disciplinary team at the service named above to deliver high quality provision by:
- Supporting service users from point of entry into the service and through their treatment/recovery journey;- Providing screening, assessment, and recovery planning and onward referral;- Reducing drug and alcohol related harm to service users and the wider community;- Promoting carer, service user and community involvement;- Providing advocacy for access to partnership services;- Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination.
Your daily roles and responsibilities will include;
- Support the recovery team in engaging people who have substance misuse problems and providing them with advice, support and recovery focused interventions to support their recovery and primary health care needs.- Over time and with training, build therapeutic relationships and deliver a tailor-made package of care including: Recognised psycho-social interventions; 1to1 key work, POD and group work; Harm minimisation and brief interventions.- Participate in service user assessments and learn to develop individual recovery plans that clearly identify how achieving each goal will enable progression in addressing substance use and re/integrating into the community.- Work with the team on developing CGL’s links with local recovery groups / mutual aid groups.- Learn how other team members’ work, such as prescribing clinicians, nurses and psychologists.- Learn about the process of developing ‘recovery resources’ and accessing peer and mutual support groups so that you can support service users in developing their own recovery strategies.- To participate in the smooth running of the service, by contributing to tasks such as reception and administrative tasks as required.- Learn about harm minimisation, in particular blood borne viruses and overdose prevention, so that you can explain the strategies to other people.
Change Grow Live offer some fantastic benefits which include;
- Health Checks- Help paying for childcare- Cycle to work scheme- Food intolerance and allergy testing- Gym flex- Life insurance- Will Writing Service- Employee assistance programme
Please note that before employment can commence an enhanced DBS check will need to be carried out.Training Outcome:On going training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :37.5 hours a week - exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience....Read more...
Head of Foodservice – Iconic Scaling Drinks brand – London – Salary Negotiable plus package I am very excited to be partnered with one of the most publicized and growing brands in the market now. This brand has shown an exceptional level of performance, with a range of categories defining products and an iconic founder team. When you think green, you think of these guys!As the Head of Foodservice and OOH you will be responsible for driving growth across the Out-of-home and Foodservice channels, with direct responsibility for commercial P&L, team leadership, product launching and growth in the sector. The Head of Foodservice will be hands on, winning business and managing the strategy.This role will be based in a London office for 5 days per week, and cover all areas from wholesale through to coffee chains, leisure and independent retail. What You’ll Get
Competitive salary, bonus and travel allowanceFun, dynamic and supportive working cultureChance to shape and lead the full channel with a category defining brand.
Channel Director role includes:
Lead and execute the commercial strategy across the Foodservice and Out of Home sectorsIdentify, target and win new business with key operators, groups, and hospitality accountsManage and expand relationships with wholesalers, distributors, and key route to market partners.Oversee national and regional account relationships, ensuring high levels of engagement and performanceManage relationships with sales agencies to deliver on KPI’s and ensure brand advocacy.Line manage a team of high performing account managers, setting clear goals, supporting development, and driving resultsCollaborate with marketing, operations, and brand teams to create compelling campaigns and customer offersOwn forecasting, pricing strategy, promotional planning, and margin management for your channelMonitor trends and competitor activity to inform decision making and maintain competitive advantage
The ideal Channel Director candidate:
Proven experience in a commercial, sales, or account management leadership role within the FMCG industry (Foodservice and OOH is essential)Strong network across the Foodservice and Out of Home sectorsTrack record of successfully managing and developing high-performing sales teamsSolid understanding of route to market structures and wholesale operationsCommercially astute with excellent negotiation and relationship-building skillsAmbitious, self-motivated and target-driven, with strong leadership presenceBased in London and able to travel regularly for meetings and trade engagement
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Your Journey with Sunbridge:
This isn't a desk job; you will be immersed in the day-to-day operations of our specialist residential homes which as you’d expect operate 24/7. You will work alongside experienced leaders, learning exactly what it takes to provide a safe, therapeutic, and nurturing environment for children who need it most.
What you will be doing:
Shadowing & Mentoring: Work directly under the wing of an experienced Registered Manager to understand regulatory standards (Ofsted), team management, and safeguarding excellence
Operational Experience: Understanding what outstanding care provision looks like by gaining hands on experience as an integral part of the team
Operational Leadership: Gain hands-on experience in staff supervision, rota management, and budget oversight
Advocacy & Care: Develop deep insights into child-centred practice, working to improve outcomes for our young people every single day
Professional Qualifications: We support you through the necessary care, leadership and management qualifications required to step into a Registered Manager role. This includes completion of the level 3 diploma Level 4 Children, Young people and families practitioner and the Level 5 Children, Young people and families Manager qualifications as part of the program which will be fully funded
Training:Children, Young People and Families Practitioner Level 4.Training Outcome:Are you a passionate, driven graduate looking to make a tangible impact on the lives of children and young people? Do you have the ambition to lead, the empathy to nurture, and the desire to build a career that truly matters?
Sunbridge Childcare Ltd is expanding, and we are on the lookout for our next generation of leaders. We aren’t just offering a job; we are offering a structured career path into the heart of high-quality residential childcare. We are seeking two motivated, resilient, and forward-thinking graduates to join our team in the North East of England as a Trainee Registered Manager.
Your Journey with Sunbridge:
This isn't a desk job; you will be immersed in the day-to-day operations of our specialist residential homes which as you’d expect operate 24/7. You will work alongside experienced leaders, learning exactly what it takes to provide a safe, therapeutic, and nurturing environment for children who need it most.
Are You Our Ideal Candidate?
We aren’t necessarily looking for years of experience - we are looking for the right character who is passionate about pursuing a career in residential childcare who can demonstrate the following:
You hold a degree (any discipline, but a passion for social care, psychology, education, or sociology is a bonus)
You are a leader in the making: You have the confidence to make decisions and the emotional intelligence to lead a diverse team
You have grit: You are resilient, calm under pressure, and unfailingly reliable
You are ambitious: You want to climb the ladder, but you want to do it by helping others succeed
Full UK Driving Licence: Essential for traveling between our sites in the North East
Employer Description:Sunbridge Childcare Ltd is expanding, and we are on the lookout for our next generation of leaders. We aren’t just offering a job; we are offering a structured career path into the heart of high-quality residential childcare. We are seeking two motivated, resilient, and forward-thinking graduates to join our team in the North East of England as a Trainee Registered Manager.Working Hours :40 hours per week (shift pattern) Mixture of weekdays, evening and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Permanent or fixed term (one or two year) contract available
£32,000 to £35,000 + Career Progression + Great Benefits
As a result of sustained demand, an exciting new career opportunity now exists for an accomplished, organised and highly professional individual to join a growing business. Our client is a leading commercial barristers’ Chambers that has experienced long-standing commercial success built on an impressive reputation for providing outstanding specialist advisory services to clients across the globe
Chambers has a thriving domestic and international practice, specialising in providing services across the areas of construction and engineering; energy and natural resources; infrastructure and utilities; international arbitration; IT and technology; offshore construction and marine engineering; planning and environment; procurement; competition; and associated professional negligence.
The successful Assistant Practice Manager will work as a junior in a team of Practice Managers in conjunction with the Joint Directors of Clerking and members of the other Practice Management teams. The successful candidate will provide professional, effective and efficient support and administrative services to Chambers' barristers.
The ideal applicant is a diligent, confident and professional individual, with excellent written and oral communication skills. They are able to deliver a full support service including administering cases, scheduling meetings, liaising with the courts in relation to hearings and assisting with the collection of fees. As they build experience, they will support the wider Practice Management team in negotiating fees on behalf of barristers, marketing and developing the business of barristers to maintain a supply of work alongside maintaining excellent client relationships with solicitors and other professional clients.
The role offers a great opportunity for the successful candidate to take their first step in the legal sector whether they are looking to gain one- or two-years’ experience of a Chambers environment before pursuing a career in other areas of the law or are interested in building a career in clerking.
Key Responsibilities
Administration of instructions and cases using Chambers Management software including: setting up case files; recording terms of engagement and charge out rates; logging work done; fixing hearing dates; planning meetings; and invoicing work done.
The regular collection and processing of barristers' timesheets onto the Chambers Management software within established time guidelines; and regular monitoring and updating of missing time/fee items onto the system (training to be given).
Assisting barristers with the effective administrative management of their practices, including for example arranging travel/hotels; forwarding post; photocopying/printing papers.
Communicating between clients and barristers, in relation of all aspects of barristers' work, to ensure a high quality of service.
Liaising on behalf of barristers, with the Courts, Judges and opposing legal teams where appropriate.
Promoting barristers and selling their legal, advisory and advocacy services to clients, who are mainly solicitors and other professionals.
Allocating and matching new clients and work opportunities with the most suitable barrister.
Negotiating fees for barristers and assisting with the collection of barristers' fees.
Attendance at Chambers' and clients' marketing and business development functions, where appropriate.
Liaison with barristers to understand their unique selling points, desired cases and capacity for new work.
Skills & Experience
Educated to degree level including English and Maths GCSE minimum grade 5 or equivalent
A keen interest in working in the legal sector
Well presented, conscientious and reliable
Excellent organisational skills
Eye for detail and ability to work to high level of accuracy
Strong written and verbal communication skills including excellent telephone manner
Strong numeracy skills
Ability to work in high-pressure environment, managing multiple demands and prioritising workload effectively
Strong IT skills with experience of O365
Discreet and able to handle confidential information
Ability to build relationships with range of people including team, colleagues, barristers and clients
Benefits
20 days holiday plus bank holidays (rising to 22 days after one year and 25 days after two years)
6% pension contribution
Bonus scheme
Season ticket loan
Permanent health insurance
Private medical insurance
Half day 'birthday' holiday
This is a superb career development opportunity for an ambitious, highly organised individual, excited by the prospect of beginning their career in a pivotal, fast-paced legal administration focussed role offering full training and genuine career opportunities alongside an employee focussed benefits package and highly competitive salary. Apply now!....Read more...
