As an apprentice within Voyage Care, a leading care provider specialising in supporting adults with physical and learning disabilities, you will work alongside experienced care professionals to deliver compassionate, person-centred support to individuals with complex care needs. This apprenticeship offers a unique opportunity to gain hands-on experience in a rewarding sector, supporting people to live fulfilling and independent lives in a safe and nurturing environment.
Key Responsibilities:
Communicating with people we support with learning disabilities using appropriate communication methods, including tact, empathy and diplomacy to foster good relationships. This may include using specialist communication methods for which the company would provide training
Once suitably trained, assist with the people we support, including personal care, while being appropriately supervised
Assisting with bathing to maintain a high standard of hygiene. This may include people moving techniques, using hoists and repositioning service users as required
Participating in the development and implementation of people we support’s care plans to encourage people we support to take an active role in all aspects of daily living and ensure the appropriate level of individual care and support is provided
Participating in people we support daily outings, activities or recreational pursuits when required to assist people we support with aspects of their daily life
Undertaking and/or assisting people we support with household activities such as cooking, mealtimes, laundering and cleaning to promote a healthy environment for the service users and the promotion of independent living
Recording and completing any appropriate documentation to ensure that per records, observations or research results are accurate and informative
Handling cash daily, e.g. grocery shopping, general household errands and service users’ monies to facilitate the appropriate management of service users’ finances
Undertaking and completing the apprenticeship programme within an agreed timescale, including the induction criteria specified by the Education and Skills Funding Agency
Undertaking any other training relevant to the needs of the service and the people we support according to relevant legislation to professionally develop and gain skills beneficial to the service users
Ensuring all policies and procedures applicable in the service and the company are followed to comply with regulations and good practice
Attending, participating and contributing to team meetings when required to ensure that all issues relating to the management of the service are fully understood, and to promote communication within the team. Complying with the company’s Equal Opportunities Policy to ensure that no person is disadvantaged or discriminated against
Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream - giving you the flexibility to draw upon up to 40% of your pay, as it is earned
Funded Blue Light Card - hundreds of discounts at high street retailers, etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards
Training:Paragon Skills is an award-winning, Ofsted-rated ‘Good’, national apprenticeship provider inspiring over 10,000 learners annually and working with over 3000 businesses to deliver apprenticeships in a high-quality, consistent way. Our dedicated focus on the Care and Education sectors means we are deeply rooted within these sectors and have in-depth knowledge and understanding of what is required from a training perspective. Upon completion of this 12-month apprenticeship, you will have obtained your Adult Care Worker Level 2 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:With over 35 years of experience, we provide specialist care and support to over 3,500 people with a learning disability, autistic people, and those with brain injuries and complex needs across the UK.Working Hours :TBC (may include evenings, weekends & public holidays).Skills: Initative,Non judgemental,Patience,Teamworking,....Read more...
Deliver an effective and customer focused help desk.: Acting as one of the first points of contact for the IT/digital support contact line, recording support requests in relevant systems and support of the end user with their query/issue (Escalating if necessary)
Respond to support calls from end users to ensure a customer focused approach detailing with support calls: By phone, by email or support ticket, or in person
Supporting end users remotely, as wells as physically on the college sites
Assist with maintaining, managing, and updating all college hardware ensuring it remains in a serviceable and compliant condition
Understand the general use, operationally and functionally of the Office and Office 365 suite to be able to support users to access and troubleshoot, including the following systems and packages: Exchange online, Microsoft Teams, OneDrive, SharePoint, Office suite (to include Word, Excel, PowerPoint and OneNote)
Report/diagnose/record and resolve all college hardware and software faults
Install software packages to run under college operating systems, in line with the college IT security policy
Support the network team with testing of new software, hardware and computer images prior to cross-college roll out
Install and test college purchased computer hardware (including Apple devices) and other peripheral devices
Assist and support the scope and implementation of specific projects as requested by the line manager
Maintaining the IT asset log of all equipment and undertake annual IT asset reviews and checks. Ensuring all assets entering the college are correctly recorded, amend records on any changes and support with recording of assets for disposal
Assist with the checking and maintaining device records in Windows Active Directory and Intune MDM and using the systems to deploy software and apps
Assist with the issuing of portable IT equipment to end users, following the college procedures
Support with the facilitation of AR/VR sessions through the dedicated suite, but also with portable equipment on/off the college campus
Support with the maintenance and preparation for AR/VR sessions through the dedicated suite, but also preparing portable equipment to be used across the campus and off site
Assist college functions, such as open evenings, enrolment, awards evenings etc.
To undertake any other such duties commensurate with the grade of the post as may be requested of you by your Line Manager at your initial place of work or at any other premises which the Corporation currently has or may subsequently acquire
To know and abide by the health and safety rules within the College and be aware of good practice in the working environment
Training:
1 day a week at college ( Term-time)
College Assessor
Workplace mentor
Training Outcome:Upon completion of the apprenticeship, there is room to progress within the company. Employer Description:As Telford & Wrekin’s only further education college, we play an important role in supporting our local communities to thrive, working closely with local and regional employers.
In addition to our main campus in Wellington, we now also have a brand-new site in the heart of Telford Town Centre, our sixth form centre due to open in September 2026.
The college offers a broad curriculum including A levels, T-Levels, apprenticeships, university-level courses, adult training, specialist facilities for learners with high needs, and employability programmes to help people back into work. Working Hours :Monday - Thursday, 08:30 - 17:00.
Friday, 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
To ensure the highest standards of support are provided to the people who are supported by Leeds Autism Services, you will work within local and national guidelines and always strive to provide the best experience for our service users.
Supporting service users:
Ensure the welfare and development of all service users by providing the highest standards of care and making sure that appropriate attention is paid to their spiritual, physical, cultural, social, educational, and recreational needs, in accordance with service user plans
Promote and implement inclusive, person centred care planning practices
Support service users to plan their support; identify and achieve personal goals and/or outcomes in accordance with agreed plans
Support service users in a non-judgemental manner in-keeping with the principles of Positive Behaviour Support (PBS)
Support service users to access activities which have been identified to help people achieve their goals and outcomes
Facilitate communication in-keeping with individuals’ preferred methods of communicating
Help service users to develop records of their achievements and goals in a format which is right for them
Promote personal liberty, choice, inclusion and decision making within the legal framework of the Mental Capacity
Complete all appropriate recording formats including health and safety records, service user records, medication, etc.
Ensure the safe administration and storage of medication in line with LAS policies and procedures
Recognise changes with regards to physical, social and emotional well-being and bring these to the attention of your line manager
Maintain professional boundaries at all times
As an employee at Leeds Autism Services, you must:
Maintain friendly, empathetic, and professional relationships with colleagues, service users, families, friends, advocates and other external agencies
To work as part of a team dedicated to supporting the needs of people with autism
Be willing to undertake all training and development opportunities required to fulfil the role, and work reflectively to continually improve your own practice
Be pro-active in supporting organisational policies and procedures, and report any concerns to a supervisor or line manager
Adhere to legislation and company policies and procedures in relation to confidentiality, data protection, safeguarding, equality, diversity and inclusion
Comply with internal policies and procedures on the use of company and service user monies/finance
Ensure a clean, tidy and hygienic environment is maintained by all staff and service users
Promote a positive image of people with autism, and the organisation at all times
Ensure that your conduct, inside and outside of your working environment, does not conflict with the professional expectations of the organisation
Training:Adult Care Worker Level 2.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation - Luminate Education Group.Training Outcome:Progression to a permanent position at the end of a successful apprenticeship is highly likely.Employer Description:We are charity which supports autistic adults with highly complex needs. Our focus is on ensuring our service users have opportunities to integrate with their community and achieve any goals they have. More info here: www.leedsautism.org.uk/aims www.leedsautism.org.uk (opens in new tab) Disability Confident A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview. Disability Confident Disability Confident A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.Working Hours :Monday to Friday - Working patterns may involve some unsocial hours, e.g. early mornings, evenings, weekends, and some bank holidays (TBC), as required by the service. Staff are expected to complete any essential tasks before leaving work.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To provide administrative support to the ICF to ensure an efficient, effective and responsive service to both North Northampton, West Northampton and The Northamptonshire Children’s Trust. With a focus on adding value, the role of business apprentice contributes to the efficiency of the team, through support of functional areas, working across teams and resolving issues as requested. Building skills to use a range of digital tools, including Microsoft 365 and AI-supported applications, to improve efficiency and support day-to-day operations while contributing to team objectives.
The flexibility and responsiveness required allows the apprentice to develop a wide range of skills and experience across a variety of tasks.
Principal responsibilities
Provide administration support linked with day-to-day governance and relationship management of the Northamptonshire Children’s Trust, on the behalf of West Northants and North Northants.
Carry out a range of administrative/business support tasks for the team and service area. This may include but is not limited to; data entry, producing correspondence, event planning, minute taking, booking venues or transport, uploading content to our website and intranet pages, and supporting with grant funding applications.
Provide administrative support for all governance meetings or processes which will involve, scheduling meetings, including meetings with cabinet members, minute taking and producing meeting minutes for those specified processes.
Maintaining the corresponding action logs, chasing for outstanding actions and managing the attendance log for meetings.
Manage incoming and outgoing post and deliveries for the ICF and additional Children’s Services as required.
Maintain procedures and documentation in relation to the role’s tasks and responsibilities.
Assist with administration for the Head of Commissioning and Contracts and the wider Commissioning team.
Ensure that all legal documentation for the Service Delivery contracts, the associated schedules, and the Support Services agreement are available for the Directors and Assistant Directors as and when required.
General responsibilities
The business apprentice is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude.
The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.
The business apprentice is expected to show initiative, managing priorities and own time, problem-solving skills, decision-making.
Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons).
Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care.
Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.
This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances.Training:Your programme will be delivered online, with the following structure:
9 workshops which will be delivered on-line on a monthly basis. During these sessions, new topics will be taught by your tutor.
Between sessions, you’ll complete self-study tasks spread throughout the week.
You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks.Training Outcome:This apprenticeship provides an excellent foundation for a career in local government. Following successful completion, there may be opportunities to apply for permanent roles within Business Support, Administration, Governance, Commissioning or Project Support teams. The skills and qualification gained will support future career progression across the Council and wider public sector.Employer Description:North Northamptonshire Council is the unitary local authority responsible for delivering public services across the areas of Corby, East Northamptonshire, Kettering, and Wellingborough.
As a unitary council, it manages services such as council tax, waste and recycling, housing, planning, roads and transport, education, libraries, and adult and children’s social care.Working Hours :37 hours a week over Monday to Friday.
Normally 9.00am to 5.30pm, Monday to Thursday and 9.00am to 5.00pm, on Friday.
The council has a flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental....Read more...
