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Accounts Processing Officer - Apprentice

Accurate data in compliance with applicable legislation Assist with administration of receivable and payable processes Complete regulatory checks on cash transactions in and rectify issues within timeframe Assist with preparation of weekly/monthly cash postings Assist with preparation of ad hoc journal postings (e.g. loan interest, adjustments) Assist with preparation of monthly finance packs for executive reporting Assist with given project work Complete all mandatory training issued by Vision or Rathbones within the deadlines Job swap with other teams in head office to gain a wider understanding of how Vision functions as a whole Attend all AAT sessions and complete exams working towards their AAT qualification Extra study time will be given where needed and time will be given for off-the-job learning Acts with the best interest of clients at all times Must be self-motivated and enjoy working in a small team environment Takes responsibility for managing individual workload Communicates clearly and willingly with all members of the team and advisor community High level of attention to detail Adheres to vision values Training:BPP apprenticeship training programmes are delivered virtually by a fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.Training Outcome:Career progression after this apprenticeship would likely be to move on to further accountancy qualifications. Employer Description:Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners. We have been trusted for generations to manage and preserve our clients’ wealth. Our purpose, which is to think, act and invest responsibly, is delivered through our corporate values – Responsible and entrepreneurial in creating value, collaborative and empathetic in dealing with people, courageous and resilient in leading change, professional and high-performing in all our actions. Our tradition of investing and acting responsibly has been with us from the beginning and continues to lead us forward. Our ambition is to be recognised as the UK’s most responsible wealth manager. We want Rathbones to be a company where everyone has the opportunity to build a successful career and find the right balance between work and personal life, regardless of age, ethnicity, gender, religion or background. Rathbones recognises that our high standards of service and our reputation depends upon us employing the right people, with the right skills and experience. We recruit individuals who match our values – those that are passionate about client service, operate with the highest levels of integrity and have a strong results focus. We choose to invest significantly in the development of our people. We also encourage our employees to take relevant business qualifications and offer generous support packages. Our investment professionals are required to achieve standards above the regulatory minimum with a particular focus on the Chartered Wealth Manager and Chartered Financial Analyst qualifications. We are an equal opportunity employer, and it is our policy to ensure that all job applicants and employees are treated fairly and on merit regardless of their race, gender, marital status, age, disability, religious belief, or sexual orientation.Working Hours :Monday-Friday, between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Willingness to learn ....Read more...

Business Admin Apprentice

You will answer enquiries and provide basic guidance in accordance with policies and processes. Help ensure that data and personal records are kept up to date, accurate and confidential, supporting all functions by taking notes at meetings, creating reports for colleagues and managers. Provide a range of business administration support to the teams, utilising MS Office software and a range of in-house systems, flexibly responding to changing day-to-day demands Receive and respond to colleagues and manager queries and request in relation to L&D, HR and Management Information (MI) Provide administrative support to a range of meetings, including, for example, organising venues, contacting delegates, sending out pre-meeting information. Input relevant data onto a range of systems ensuring accurate and confidential maintenance of business records Proactively support initiatives to develop the business and generate income Develop skills to enable prioritisation of work, and the production of accurate work within deadlines Act as an ambassador for apprenticeships within the business both internally and externally and representing us where appropriate at external events Work at all times to health and safety regulations and policies in order to maintain a safe working environment Work well with colleagues, commence work promptly each day and complete all work to a satisfactory standard Report to supervisor any additional work that is needed to complete a job to the required standard Maintain the businesses reputation for great customer service through actions/conduct Actively support the businesses commitment to Equalities and Diversity Ensure that NVQ course work is delivered on time and diligently to fulfil the requirements of the course Undertake any other appropriate duties required by management Training:Duration: 15 months practical training period, plus 3 months for End Point Assessment Delivery model: Work-based training with your employer 10 days Business Professionals training at college  Approximately 12 on-site assessment visits per year Level 2 Functional Skills in maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours per week of an apprentice’s time at work Qualifications included: Level 2 Functional Skills in English and maths (if required) Level 3 Business Administrator apprenticeship standard End Point Assessment: Knowledge test Portfolio based interview Project/improvement presentation Training Outcome: CIPD Level 3, HR Assistant/ L&D Assistants/ CIPD level 5, HR Advisor, Recruitment Specialist Employer Description:At ODS, we take pride in our role in making Oxford a world-class city. From waste collection to maintaining roads and parks, our team works tirelessly to ensure the city remains vibrant and beautiful. It's tough work, but it's incredibly rewarding. Joining ODS means joining a team of dedicated professionals who care deeply about their work and their community. Our employees are the backbone of our success, and we value their commitment and passion.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Keen to learn,develop skills,Experience of Microsoft Office,Strong team-work ethos,Able to prioritise work,achieve deadlines,work flexibly,Must be confidential ....Read more...

Care Office Administrator Apprentice

Key Responsibilities: Answer telephone calls and respond to email enquiries in a professional and timely manner Support with maintaining accurate records of service users and carers Assist with preparing and updating staff rotas and schedulesFile and manage documents, including care plans, compliance records, and training certificates Help with data entry and updating the care management systemSupport recruitment administration (e.g., application tracking, interview bookings) Ensure confidentiality and data protection is upheld at all timesProvide general office support, such as photocopying, printing, and ordering supplies Greet visitors and assist with basic front-desk duties Participate in team meetings and staff training Undertake tasks as directed by the Registered Manager or Sensor Administrator What You’ll Learn: Administrative processes in a regulated care environment Effective communication with clients, families, carers, and professionals Use of care sector software systems and scheduling tools Time management, prioritisation, and customer service skills Understanding of CQC standards and documentation practices Requirements: Essential: Willingness to learn and work in a busy care setting Good verbal and written communication skills Basic IT skills (Microsoft Office, email, typing) Reliable, punctual, and well-organised Friendly and professional attitude Commitment to completing the apprenticeship programme Desirable: Previous experience in an office or care environment GCSEs in English and Maths (Grade 4/C or above) or equivalent Training:The apprenticeship training will be delivered by Sandwell College who will support you throughout the programme. Training will take place in person at your place of work, you will not be requried to attend college (unless there is a requirement for you to retake functional skills).Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities for permanent employment within the business in an administrative or coordinator role.Employer Description:A Domiciliary Care Service Desired Care 4 U is a registered domiciliary care agency that provides additional support to customers with their day-to-day life. We are here to help customers with daily tasks such as personal care, preparing meals, medication support and other activities that allow them to maintain their independence and quality of life. Our experienced caregivers strive to deliver social care to customers in the comfort of their own homes while maintaining their privacy at all times. Being an inclusive agency, we cater to individuals from a variety of racial and cultural backgrounds. Our support services include Learning Disabilities, Physical Impairments and Sensory impairments, older adults, Mental Health, complex needs, Autism and children from the Leaving Care team. We also help with Social, Physical, Domestic and Personal Care. Desired Care 4 U also encourages and facilitates customers to engage with their communities by providing companionship and assistance for outings and social activities. By promoting social interaction and involvement, customers can experience a sense of belonging, leading to a more enriching and fulfilling quality of life.Working Hours :Hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Early Years Apprentice

Aim of role: Support learning of small groups or individuals with a range of needs or be a key worker in Nursery Help with the care and support of pupils Contribute to the health and well-being of pupils Establish and maintain relationships with individual pupils and groups Be an effective model for pupil behaviour Support for the Teacher: Assist with classroom resources & lesson preparation Contribute to the management of pupils' behaviour, both in the classroom and on the playground, as required Provide support for learning activities Assist in the maintenance of a safe environment for pupils and staff Assist in the presentation of display materials Support teaching staff or senior colleagues with routine administration Adhere to and promote all company policies and procedures Ensure Health & Safety and hygiene is to a high standard Support for the School: Monitor effective working relationships with colleagues and parents Contribute to the maintenance of pupil safety and security Review and develop their own professional practice Recognise confidentiality, child protection procedures, Health & Safety, and the policies of the Governing Body Be involved in extracurricular activities, (e.g. clubs, activities, trips, open days, presentation evenings) Support Wraparound provision as required Assist with special activities in the school within school hours (e.g. sports days, plays, concerts, open days) To follow the observation and record keeping system and maintain the records for his or her key children so that the children’s attainment and progress are effectively and regularly assessed To carry out all responsibilities and activities within the Equal Opportunities framework To attend in-service training and meetings as required To undertake any other reasonable duties in accordance with the objectives for the setting’s improvement plans To carry out all responsibilities and activities with due regard to equality Training:The apprentice will attend Bishop Auckland college 1 day per week - Thursdays and the other 4 days are in the school nursery setting.Training Outcome:To be discussed at interview.Employer Description:Our Timothy Hackworth School Vision May our Rights Respecting school be a happy and enjoyable place for us all to learn; where every one of us is valued and safe in our Timothy Hackworth School family. May we all be the best that we can be by making a positive difference to each other, our community in Shildon and the wider world in which we all live. Our School Statement of Intent, embracing RRS We would like our school, which reflects British Values, to be at the heart of the community, sharing, supporting and learning together with everyone as equals. Our children have the right to high quality learning experiences to help them to be the best that they can be. We encourage our children to be creative, unique, open-minded and independent individuals, respectful of themselves and of others in our school, our local community and the wider world. We aim to nurture our children on their journey through life so they can grow into safe, caring, democratic, responsible and tolerant adults who make a positive difference to British Society and to the world.Working Hours :The hours may involve earlier and later starts (between 8:00am - 4:30pm) depending on wrap around care needs.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Teaching Assistant Apprenticeship

 Job Purpose To provide enthusiastic, nurturing and positive support to enhance the teaching and learning of our pupils.  A flexible approach to work is key in helping pupils achieve their full potential during their time at Keresley Grange.  Duties and responsibilities Supervise and support the teaching activities of individuals or groups of children/young people to ensure their safety and facilitate their physical and emotional development  Monitor individual pupils’ progress, achievements, problems, conditions and development needs, reporting to the responsible teacher as appropriate  Assist the teacher in the development, delivery and implementation of Individual Education/Behaviour Plans and Personal Care Programmes for individuals or groups of children Prepare and deliver programmes to support Special Needs e.g. Read Write Inc, one-to-one tuition, interventions etc, following the guidelines and training given under the guidance of the teacher  Assist the teacher with the planning of learning activities in the classroom or designated areas, preparing or modifying work for individuals or groups of pupils as directed Use strategies in liaison with the teacher to support pupils in achieving learning goals  Provide support for local and national learning strategies e.g. English, Mathematics, and Early Years Assist with the implementation of programmes designed by other professionals, such as Educational Psychologists, Speech and Language therapists Assist the teacher with the administration of baseline/tests and other assessments Support the use of computing in learning activities and develop pupils’ competence and independence in its use To prepare and maintain equipment and teaching resources for lessons and activities, including the control of stock within the classroom  Prepare/clear the classroom as directed before and after lessons, including the preparation of visual aids, and the display and presentation of pupils’ work Training Outcome:It is up to you what you do when you have finished your apprenticeship. There may be an opportunity to stay on at the same company and progress to the next level of qualification, High Level Teaching Assistant. Alternatively, you may want to look for a new job or other professional development opportunity.For the duration of the apprenticeship, the employer will provide a training contract, but it may lead to a permanent contract if mutually acceptable.Employer Description:BUILDING BRIGHTER FUTURES Our story is one of moral purpose. We are a learning community where everyone works collaboratively to plan, spread expertise and tackle challenges together — always focused on putting the needs of our students first. Together we build brighter futures. Our Mission We aim to make a difference by raising the horizons and ambitions of everyone who learns, works, and lives within our diverse communities. Our Values The Trust is committed to building brighter futures. This commitment is underpinned by three core values: Student’s first It’s about learning No barriers Join Us This is an exciting time to become part of The Futures Trust. Every role here is more than a job — it’s real, impactful work that makes a meaningful difference in the lives of our students and their communities. We offer trust wide career paths and invest in outstanding opportunities for our staff to learn, grow, and truly change lives.Working Hours :National Apprenticeship Wage 30 hours per week, 39 weeks per annum. Mon – Fri: 8.55 am – 3.25 pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Client Services Apprentice

We'll provide all the training you need to thrive in a really friendly, busy place that makes a huge difference to people in our District. We provide advice about financial crisis, debt, benefits, housing, employment and family law. Our service is there for everyone and we often help people experiencing very difficult situations Main Duties & Responsibilities: You will be expected to time manage and prioritise your workload as appropriate in what is a very busy and fast paced organisation Enquiries are received via telephone, email, face to face and answer machine messages Following set procedures register all client enquiries on the national Citizens Advice electronic record keeping system, Casebook Maintaining confidentiality and complying with all national GDPR requirements liaise with advisers and relay information relating to ongoing and new cases as required Process food parcel and fuel voucher requests as appropriateOpen, record, scan and distribute incoming post Proofread, print and post outgoing mail and record as necessary ready for dispatch Ensure all incoming client documentation is scanned and added to their electronic data record notifying the relevant caseworker Process incoming referrals to the service registering clients on our electronic client database and follow set procedures Book both scheduled and one off appointments using our in house electronic system ensuring the client receives a text message with the relevant details Provide help, training and support to our volunteer advisers as needed You will​ ​maintain and work with all our administrative systems and procedures to ensure efficient working and compliance with Citizens Advice quality standards, our various funders, including the Money & Pensions Advice Service, Community Fund and our core funder, Lancaster City Council Any other administration tasks as requested by the Client Services Team Leader or Senior Management Team at Citizens Advice North Lancashire Reception: First point of contact for all clients accessing CANL via our reception area offering a welcoming, non judgemental and professional approach Triage as appropriate and provide information regarding the various different options for accessing advice from CANL Provide general information about the service as requested Prioritise and if required seek support from the daily duty person if you feel a client may be in crisis or a matter may be urgent Register clients as appropriate on our ‘in house’ client database Provide support to the Advice Navigators dealing with ‘drop in’ clients Training Outcome: Citizens Advice offers a structured training programme from apprentice to Advice Director and everything in between We have a huge range of training so if you're interested in learning about customer service and working in a charity we can train you in a variety of skills and tasks including specialist debt and housing work, and formal advice giving Citizens Advice is a great place to start if you're interested in a career in law or the charity sector Employer Description:Citizens Advice North Lancashire is a local charity supporting around 8,000 people each year in Lancaster and Morecambe. We give in depth expert advice to people in all areas of social welfare law including financial crisis, debt, benefits, housing, employment and family law. Our service is free, independent, impartial and always confidential.Working Hours :Monday - Friday, Shifts to be disclosed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience ....Read more...

Medical Director - Child and Youth Mental Health Service

Permanent, full-time leadership opportunityProvide clinical governance and manage the delivery of high-quality clinical servicesLive the coastal dream in Australia’s sunniest capital Where you’ll be working You will be working within an Integrated Child and Youth Mental Health Service that is nationally recognised as a leader in paediatric healthcare, education and research. This health service provides  a comprehensive, recovery-orientated mental healthcare service that aims to improve the mental health and wellbeing of children and young people, as well as their carer networks. The health service combines hospital and community-based facilities to provide consultation, assessment, and treatment of children and young people experiencing serious and complex mental health disorders.  As Medical Director of Child and Youth Mental Health Services, you will provide clinical governance and leadership in the provision of specialist child and adolescent psychiatry services in the areas of assessment, intervention, treatment planning and evaluation, service development and registrar training. You will provide clinical governance for a variety of departments and services, including acute inpatient services at the 359-bed children’s hospital, the Community Statewide Adolescent Extended Treatment Service, Specialist and Community Teams, Forensic Programs, Early Intervention, Eating Disorders Programs, and the Queensland Centre for Perinatal and Infant Mental Health. In addition, the Professor of Child Psychiatry, and Consultants working across the Registrar Training Unit and Institute of Urban Indigenous Health also report up to the Medical Director CYMHS.  You will have the opportunity to lead the implementation of effective performance appraisal and medical staff development systems, while working collaboratively with the Divisional Director on the development of multidisciplinary teams and promoting an environment of participation and collaboration for service improvements and innovations. You will also have the opportunity to support the Executive Director of Medical Services in the delivery of high quality medical administration services, and act as the Administrator of the Mental Health Act 2016 for this health service.  Where you’ll be living You will be living on the southern side of Queensland’s capital, a premier lifestyle and cultural destination. Nestled along the famous Brisbane River, this region boasts sunshine all year-round, world-class museums and galleries, friendly communities, and a catalogue of pristine beaches that attract tourists from all over the world. Here, you’ll find a laid-back, greener, more sustainable way of life, with wide open spaces, parklands, and scenic natural landscapes in every direction. Residents here enjoy a lower cost of living, a more affordable housing market, and a full calendar of community events. You’ll have easy access to enviable locations that attract millions of visitors per year, like Moreton Island, the Redlands Coast, and D'Aguilar National Park. The airport is only a 20-minute drive away, offering daily national and international flights.  Salary information Medical Directors can expect a total remuneration package of up to $480,675, plus super, plus benefits and incentives.  Requirements   Fellowship of the Royal Australian and New Zealand College of Psychiatrists (FRANZCP), or equivalent.  About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance.  We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Medical Director of Psychiatry jobs in Queensland join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now! ....Read more...

Repairs Administrator

Repairs Administrator - Harlow, Essex - Up to £26,000 per annum   CBW Staffing Solutions is proud to partner with a well-established and reputable Property Services Contractor located in the heart of Harlow, to find an experienced and highly organised Repairs Administrator to join their team. This is an exciting opportunity for a motivated individual to become a key part of a growing organisation that values its staff and fosters a collaborative and positive work environment. The business has recently refurbished its office space, offering a modern and comfortable work environment. Position Overview: The successful candidate will play a crucial role in supporting the day-to-day operations of the business. You will be responsible for a range of administrative tasks, including liaising with clients, managing diaries, processing orders, and handling various internal systems. This position is ideal for someone with a strong administrative background and previous experience in Property Services or a related field. Working Hours and Benefits:Full-time, Monday to Friday, 8am to 5pmOffice-based roleCompetitive salary up to £26,000 per annum, depending on experienceNewly refurbished offices with a welcoming and supportive team environmentKey Responsibilities:Serve as the primary point of contact for clients and internal staff, providing professional and timely communication.Manage diary appointments and coordinate schedules using the company’s internal software systems.Utilise internal and external platforms to ensure smooth operations and effective communication across departments.Raise and manage Purchase Orders, coordinating with suppliers and placing orders for engineers as required.Generate and process quotations for clients, ensuring accuracy and timeliness.Work closely with the supervising team to arrange engineer schedules, ensuring all appointments are efficiently organised.Scan, file, and upload documents to the system, ensuring accurate record-keeping and compliance with company policies.Manage and process incoming and outgoing emails and phone calls, addressing inquiries promptly and professionally.Assist with opening and closing jobs in the system, ensuring all information is recorded and tracked accurately.Help manage and maintain the call-out rota, ensuring smooth scheduling and deployment of engineers.Provide general administrative support to the team as needed, contributing to the efficient running of the office.Required Skills and Experience:Previous experience working in a Facilities Management (FM) environment is highly desirable.A strong background in administrative tasks, with the ability to multitask and prioritise workloads effectively.Experience in financial administration, including processing quotations, invoices, and purchase orders.Proficiency in Microsoft Office and other IT systems, with the ability to quickly learn new software.Excellent organisational skills and attention to detail, with a proactive and self-motivated approach to work.Strong communication skills, both written and verbal, and the ability to liaise effectively with clients and internal teams.Why Join Us? This is an excellent opportunity for someone looking to advance their career within a supportive and dynamic business environment. You’ll be joining a team that values your input, where your efforts will directly contribute to the continued growth and success of the company. In return, you’ll receive a competitive salary, an excellent work-life balance, and the chance to work in a newly refurbished office space in a friendly, family-oriented atmosphere. If you meet the above criteria and are excited about the opportunity to join a leading family-run business, we would love to hear from you. Please send your CV and a cover letter to Abbie at CBW Staffing Solutions for more details! We look forward to receiving your application! ....Read more...

Global Head of Business Development - Financial Education

An exceptional opportunity for a Senior Business Development Manager with experience in selling services to the financial services industry, to join a pioneering provider of financial services education. We are seeking a Global Head of Business Development for an Financial educational start-up. This organisation stands at the forefront of financial services education, offering career-focused programs that are in a class of their own. With flagship initiatives like the Henley Executive Hedge Fund Program, they have cemented their reputation globally through an exclusive partnership with a leading business school.A glimpse into your future role: As the Global Head of Business Development, you will be stepping into a dynamic and critical role within the company. There is currently no dedicated sales function in the UK, and with your experience you will be the primary revenue generation, using your black book and background with selling into financial services. You will be responsible for identifying and engaging new leads, building pipelines, tracking prospects, and ultimately converting them into clients. Additionally, you will be managing and developing processes for small teams in Hong Kong. The expectation is for you to not only adapt swiftly but to excel from the onset, spearheading business development efforts with strategic acumen and visionary leadership.Here's what you'll be doing:Identifying prospective clients and generating recurring revenues in the UK Growing, leading and managing international teams, ensuring cohesion and peak performance across different geographies. Implementing robust relationship-based sales practices and processes across all BD teamsBuilding and nurturing high-value relationships within the financial services provider industry with networking and attending events as well as learning on your extensive network.Strategically expanding the company's global footprint through innovative business development initiatives. Here are the skills you'll need:Proven track record in business development within the financial services provider industry, with a strong preference for candidates possessing experience in sales related to tech, industry media, accounting, or fund administration. Exceptional relationship-building and networking skills, with a proven ability to engage with and influence key stakeholders. Experience in managing a BD team, with a flair for leadership that can transcends cultural and geographical boundaries. Excellent communication and negotiation skills, capable of articulating complex ideas with clarity and persuasiveness. Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary - Reflective of skills and experience; specific range to be discussed during the interview process. Opportunity to play a pivotal role in the expansion of a leading company within the financial services education sector.Access to a global network of professionals and industry leaders. Why pursue a career in Financial Services Education?Embarking on a career as a Global Head of Business Development within the financial services education sector offers unparalleled opportunities to shape the future of finance professionals globally. This role not only places you at the heart of innovation in financial education but also in a position to influence the next generation of leaders in the financial services industry. With the sector's rapid evolution, driven by technological advancements and regulatory changes, your impact will extend far beyond business development, contributing significantly to the broader mission of enhancing financial literacy and competency across the globe. ....Read more...

Private Client Solicitor (2yr + PQE)

Private Client Solicitor (Wills/Trusts/LPAs)£negotiable based on PQE Experience Corby and WellingboroughPermanent – Part or Full-Time, Office based or HybridThis leading, highly regarded and award winning Legal 500 law firm are expanding and now requiring a Solicitor to join their successful, friendly, and supportive teams within Family and Childcare Law.With continued expansion and development of their Leicester office they are looking for Private Client Solicitor with the drive and determination to develop their own case load and career.RequirementsThey are considering individuals with a range of experience but are ideally looking for someone who is 2- 3 years PQE. You will need to be competent at working independently and handling your own caseload but will also benefit from the guidance and support of the wider Private Client teams covering Northamptonshire and Leicestershire. They are committed to the development of their staff with defined career plans in place and a fantastic team culture to lead to Associate/Senior and Junior Partner opportunities..This is a role where your voice will be heard, with genuine scope for a challenging, but supported career. On top of that, you’ll have first-class support from their award-winning Marketing Team, to assist with business development opportunities.Responsibilities:You will help look after people, their affairs, and their wealth. You’ll handle the whole range of: WillsTrustsLPAsComplex Estates & administrationProbateEstate & inheritance planning A strong team ethic, attention to detail, willingness to bring others on, a desire to make a difference and a passion for working with a smile are essential!The firm offer a huge amount of support, great benefits including a generous holiday allowance and also flexible working.Benefits: Option to join the pension scheme where we will match up to 4% contribution.BUPA (certain positions only).Permanent Health Insurance, also known as Group Income Protection (certain positions only) which pays a percentage of salary after 6 months of sickness absence.Regular Long Service AwardsDiscounted Health Club and Gym MembershipsOther flexible benefits such as discounted gym membership, the option to purchase additional annual leave, Health Screening, Retail Discounts Scheme and more.Competitive holiday entitlement that rises with length of service.Death in Service benefit (after qualifying period) paying 3 x salary.Paid Volunteer LeaveSalary Sacrifice Scheme which provides a tax-efficient way to get a new car. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.Do not hesitate to contact us about this or any other roles.  ....Read more...

Sales Operations Executive

Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey. We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you. The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed. Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others. Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you! As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly. In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. Why not come and join our growing team now? Hit Apply now to forward your CV. ....Read more...

Head of Recruitment

Head of Recruitment – Retail Sector Location: London (On-site) Salary: £50,000 – £55,000 per annum Full-time | Monday to Friday, 09:00 – 17:00 Must be - Fluent in Romanian and English – both written and verbal Are you a proactive and experienced recruitment professional with a passion for sourcing top talent in the retail sector? We’re looking for a dynamic Head of Recruitment to lead and develop our hiring efforts across a growing network of stores in the UK and Europe. Role Overview This is a pivotal role within the organisation, responsible for shaping and executing recruitment strategies that support business growth and expansion. Working closely with senior leadership and store teams, you’ll ensure we attract, engage and hire high-performing sales professionals who reflect our brand’s values and customer focus. Key Responsibilities Recruitment Strategy & Planning Develop and lead a retail-focused recruitment strategy aligned with the company’s goals Plan hiring in line with store expansion, seasonal peaks, and team structure Talent Sourcing & Acquisition Source and attract sales professionals and customer-facing retail staff Deliver bilingual recruitment campaigns (English & Romanian) Use multiple sourcing methods including job boards, referrals, and digital platforms Candidate Management Oversee the full recruitment lifecycle from sourcing to onboarding Provide a high-quality candidate experience throughout the process Collaboration & Stakeholder Management Partner with store and HR managers to identify staffing needs Act as a strategic advisor to ensure hiring success across regions Data & Reporting Monitor recruitment KPIs (e.g., time to hire, cost per hire, retention) Use data to improve processes and recruitment performance What You’ll Bring Essential: Proven experience leading recruitment in retail or a fast-paced, customer-facing sector Strong record of building high-performing sales teams Fluent in Romanian and English – both written and verbal On-site availability in London (Monday to Friday) Strong organisational, communication, and interpersonal skills Desirable: Experience recruiting in multilingual or multicultural markets A personal interest in the beauty, cosmetics, or wellness industry Why Join Us? This is a unique opportunity to shape the recruitment function of a thriving retail business with an international reach. You'll play a critical role in growing dynamic teams that deliver outstanding service and support our continued success across markets. How to Apply If you’re a recruitment leader with a passion for people and performance, and you meet the essential criteria, we’d love to hear from you. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering ....Read more...

Sales Support Coordinator

JOB DESCRIPTION The Sales Support Coordinator position will provide a dual role in supporting sales administrative duties and assisting the Pricing Department in programming customer related rebates/allowances and pricing. Responsibilities will involve sales support for the sales team and coordinating sales related activities within the company. Close interventions with sales team retrieving data to update monthly President's Letter and Commentary. This position will help with presentations and supporting material such as P&L, spreadsheets, and line review assistance to help sales representatives win business. In addition, this position provides administrative support to the sales team as needed (but not limited to): producing templates, binders, reports, presentations, coordinating travel arrangements, compiling monthly company commentaries, updating territory alignment, maintenance, and mapping, and ordering supplies. Responsibilities Pricing & Promotional Support Program and monitor pricing consistent with Channel, Region, Territory and National Account alignment. Coordinate programs cross-departmentally aligning with key business objectives Coordinate discount and rebate account accruals in SAP with account payment activity Work closely with Customer Service to ensure account orders are priced correctly and invoiced on a timely basis Provide data and back-up documentation for auditor pricing verification Explore, test and audit for software efficiencies in running promotions and programs Review and assist in customer master set-up in SAP Sales Administration Manage the DAP Fleet Vehicle program Complete monthly President's Letter, Commentary and other reporting as assigned Administrative support for Sales Team Assist with conversions, planograms, mailings and presentations Requirements Requirements Educational requirement is bachelor's degree. 0-3 years' experience in backend sales support or customer service. Comfortable working in a fast-paced environment, multitasking is essential. Industry experience and product knowledge a plus. Knowledge of SAP system preferred but not required. Strong interpersonal, conflict resolution, and written and verbal communication skills. Ability to work effectively in stressful situations. Detail oriented service and mature attitude when dealing with customers. Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range $19 - $31 per hour. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...

Area Manager - Buckinghamshire

Job Title: Area Manager – Charity Retail (Buckinghamshire) Location: Buckinghamshire (Full-time, 40 hours per week) Salary: £36,000 - £40,000 (DOE) + Company Car Contract: Permanent Closing Date: Monday 30th June Are you a driven, people-first retail leader with a passion for charity and community? Do you have multi-site management experience and the ability to inspire high-performing teams? We are recruiting on behalf of a well-established, values-led hospice charity based in Buckinghamshire that is making a meaningful impact across the region. With a growing network of 15 shops and ambitious plans for further development, this is an exciting time to join their supportive retail leadership team as Area Manager. About the Role As Area Manager, you will drive the commercial success of a portfolio of charity shops by delivering a strong, community-focused retail offer. You will lead on Gift Aid, the Hospice Lottery and other key income streams, ensuring each shop supports the charity’s mission. You will manage and motivate a team of Shop Managers, providing empowering leadership and working closely with the Head of Retail to ensure all operations are efficient, compliant and commercially effective. Key Responsibilities Lead, motivate and support Shop Managers across multiple retail sites Drive income generation and profit growth across the portfolio Promote Gift Aid and the Hospice Lottery to maximise fundraising Ensure each shop reflects its local community while aligning with charity values Oversee compliance, health and safety, and operational best practice Encourage teamwork, collaboration and a positive culture across the retail division Contribute to the ongoing development and expansion of the charity’s retail strategy Essential Criteria Proven experience managing multiple retail locations (charity retail desirable) Strong leadership skills with a people-focused, empowering approach Commercially minded, target-driven and community engaged Excellent communication, planning and problem-solving abilities Full, clean driving licence – this role involves a high amount of travel and comes with the use of a company car What You will Get in Return In addition to a rewarding role with a respected local charity, you will benefit from a competitive salary, development opportunities, and a supportive team culture that promotes work-life balance. Benefits include: Use of a company car for business travel Workplace pension (5% employer contribution, with option to increase to 6%) 26 days annual leave plus bank holidays (rising with service) Enhanced sick pay and family leave policies Access to Smart Health, including 24/7 online GP Employee Assistance Programme Life Assurance (3x salary) Membership of the Blue Light discount scheme This is more than a retail leadership role — it is an opportunity to make a meaningful difference by supporting vital hospice care in your community. Apply now to take your career to the next level in a role with real purpose. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering ....Read more...

SEAT Customer Service Advisor Apprentice SEAT Ipswich

The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.  This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style and design in everything that we do. We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday - Friday. 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience ....Read more...

Volkswagen Commercial Vehicles Customer Service Advisor Apprentice - Manchester

The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.  This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand. We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience ....Read more...

Volkswagen Customer Service Advisor Apprentice - Volkswagen Manchester

The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.  This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience ....Read more...

Volkswagen Customer Service Advisor Apprentice - Volkswagen Macclesfield

The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.  This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments, including workshop and management, to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem-solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience ....Read more...

Account Executive Apprentice (Ascensor)

Are you a confident communicator with a passion for people, ideas, and growth? Do you want to kickstart your career in a fast-paced, dynamic environment where your voice matters? We’re looking for an Apprentice Account Executive to join our team and learn the ropes of account management while making a real impact from day one. Key Responsibilities: As a Multi-Channel Marketing Apprentice/Account Executive, you will: You will assist with marketing strategies by preparing planning and evaluation documents and presentations for campaigns, market research, and stakeholder communications You will conduct marketing research using both primary (e.g. surveys) and secondary (e.g. keyword tools, desktop research) methods to gather insights and support campaign planning and performance evaluation You will interpret and use research data to inform marketing decisions, targeting, planning, and campaign delivery You will create, edit and source content for various marketing channels—such as websites, email, social media, sales materials, events and affiliate platforms—ensuring brand consistency and alignment with marketing objectives You will manage marketing materials and assets, organising both offline and digital resources in compliance with company processes You will support day-to-day marketing administration, including campaign coordination across email, PPC, SEO, CRO, Analytics and web development You will maintain accurate customer data using CRM systems to support relationship management and marketing activities Apprentice Account Executive Review Date: Jun 25 You will keep up to date with marketing trends and digital technologies, applying them to improve marketing performance You will assist in budget tracking and activity monitoring, ensuring marketing spend aligns with agreed plans and company processes You will evaluate marketing performance, helping to monitor, analyse and optimise campaigns to meet strategic objectives and demonstrate return on investment Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Multi-Channel Marketer and Certified Digital Marketing Professional by DMI, with training in how to: Master the art of crafting compelling content tailored for diverse audiences and a variety of marketing channels, ensuring sensitivity and effectiveness in communication Analyse and integrate information from the multi-channel marketing landscape to inform and optimise both short-term tactics and long-term strategies Implement secure, innovative solutions using a broad spectrum of digital tools and platforms, ensuring seamless user experiences while achieving marketing objectives Conduct comprehensive reviews and analyses of multi-channel marketing activities, measuring success and providing actionable recommendations for enhancement Create and interpret insightful analytical dashboards utilising advanced digital tools, facilitating data-driven decision-making Strategically plan, execute, and manage comprehensive marketing campaigns across an array of digital and traditional media platforms Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:We create digital experiences. We’re Ascensor, a friendly and innovative team of expert digital designers, developers and marketers based in Leeds. Leeds #DigitalAgencyLeeds Our web design, ecommerce and digital marketing services are constantly evolving, pushing boundaries and delivering exceptional results. Our strategic focus on website performance, return on investment and customer service has driven our digital agency forwards, for more than 15 years.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Written communication skills,Enthusiasm,Curiosity,Willingness to learn,Self-motivated learner,Target and deadline focused,Driven team player,Ambitious,Can-do attitude ....Read more...

IT Infrastructure Degree Apprentice

Respond to user enquiries and provide technical assistance, troubleshooting hardware and software issues, both in person and remotely Assist in the installation and configuration of computer hardware, software, and networking equipment under the guidance of senior technicians Collaborate with the IT team to develop and maintain documentation, including system configurations, user manuals, and troubleshooting guides Participate in technology-related projects, contributing to the design, implementation, and testing of new systems and solutions. (Projects include: Windows 11 migration and managing upgrade of WIFI networks across 18 Truck centres) Stay updated with emerging technologies and industry trends to provide recommendations for improving IT infrastructure efficiency and effectiveness Manage technical administration and authorisation for new starters and leavers in a timely manner for all local and group IT systems Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates. The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms: Network Engineer Software Engineer IT Consultant Data Analyst This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles. Who it’s a good fit for? New staff focusing on a plan to pursue a career associated with the technical department of the business Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level Existing staff who would benefit from a comprehensive personal development plan to advance their skills to a higher level As part of their programme, learners will complete: Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6 Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities. Microsoft Azure Certification: As part of the professional practice, learners will be able to access Cloud Academy resources, which will prepare them for taking official Microsoft certifications. An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at Level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate. At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Volvo Trucks is a world-leading truck manufacturer, committed to driving progress and shaping the future landscape of sustainable transport. At Volvo Trucks, we lead the way in transport innovation and safety. From delivering cutting-edge technology to ensuring our vehicles set the benchmark for sustainability and performance, we are shaping the future of the industry. Our dedication to excellence has been recognised globally: the Volvo FM and Volvo FH Aero scored the maximum five stars in Euro NCAP’s first truck safety assessment and were honoured with the City Safe award.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills ....Read more...

Business Administration Apprenticeship

Training Your full role and responsibilities will be set out by your employer. NextStep Training will provide you with all of the on-the-job training needed to help you upskill in your role. Your 20% off-the-job learning will be built into your working week to support your development. You will be working towards the Level 3 Business Administrator Apprenticeship Standard, which includes: Knowledge, Skills and Behaviours tailored to administrative responsibilities Level 2 Functional Skills in Maths and English (if required) Qualifications Required: Strong written and spoken English – Essential Basic IT knowledge and digital literacy – Desirable Willingness to learn and grow within a business environment – Essential Skills Required: Excellent communication and interpersonal skillsStrong organisational and planning abilitiesAbility to work independently and as part of a teamAttention to detail and a proactive attitudeReliable, motivated, and eager to develop professionally This apprenticeship provides a strong foundation in business operations and is ideal for individuals looking to start or grow their career in administration. Successful completion can lead to a range of administrative, coordination, and supervisory roles across various industries.Training:Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively. After completing the Level 3 apprenticeship, individuals typically move into roles such as: Senior Administrator Office Coordinator Team Assistant Executive Assistant Project Support Officer Customer Service Supervisor HR or Finance Assistant (depending on business area) As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the: Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles. The course focuses on: Strategic planning and project management Leading and developing teams Financial and operational control Managing performance and delivering results Building stakeholder relationshipsCoaching and mentoring On completion, learners are equipped to take on roles such as: Operations Manager Office or Practice Manager Business Development ManagerProject Manager Department Manager Regional or Area Manager Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm. No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Future Business Operations Apprenticeship

Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2) In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3. Daily Responsibilities: Rotate around the production facility with day-to-day tasks assisting operators Monitor performance data and suggest improvements to increase efficiency Participate in 5S workplace organisation activities Complete training modules and assessments as part of your qualification Maintain accurate production records and report deviations Year 2/3 – Business Administrator Apprenticeship (Level 3) In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company. Daily Responsibilities: Provide administrative support, including preparing reports, managing files, and handling internal requests Support business process improvement projects by applying your LEAN knowledge to administrative tasks Coordinate internal meetings, agendas, and documentation Assist with purchase order processing, data entry, document control, stock control and sales order processing Handle communications professionally and maintain confidentiality Training:We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications. Year 1: LEAN Manufacturing Operative – Level 2 Key Learning Areas: Introduction to manufacturing processes and production systems Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time) Understanding of health & safety, quality assurance, and standard operating procedures Practical problem-solving and root cause analysis Use of hand tools, machinery, and quality control systems Teamwork and communication within a manufacturing environment Year 2/3: Business Administrator – Level 3 Key Learning Areas: Office administration and organisation Business communication and professional correspondence Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software) Record management, reporting, and scheduling Understanding internal processes and workflow efficiencies Customer service and stakeholder engagement Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan. You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.Training Outcome:The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified.  Employer Description:Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement. As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.Working Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working ....Read more...

Sales Operations Executive

Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey. We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you. The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed. Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others. Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you! As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly. In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best. Why not come and join our growing team now? Hit Apply now to forward your CV. ....Read more...

Personal Assistant / Office Manager

Join a thriving arts PR agency in central London where your organisational skills will support the vision of a dynamic female founder and play a vital role in the day-to-day operations of a busy, creative consultancy.This is a full-time opportunity to become the Personal Assistant and Office Manager within a well-established PR agency that works with some of the most exciting names in the arts and cultural sector. You'll be based in their welcoming and fast-paced office, just moments from Embankment station, and collaborate closely with a female founder who leads the business with creativity, energy and a deep commitment to the arts. The environment is supportive, driven and deeply connected to the creative community across the UK.The role is ideal for someone with two to three years of experience in a similar role, who thrives in a hands-on, varied position and is confident managing competing priorities with care and precision. From overseeing diaries and email inboxes to supporting events, communications and systems management, your contribution will be essential to the smooth running of the agency.Here's What You'll Be Doing:Managing the Director’s diary and scheduling internal and external meetingsSupporting the Director and Associate Director with daily admin tasks and meeting follow-upsImplementing and maintaining internal systems, such as digital contract tools like DocuSignHandling correspondence, including managing inboxes for team members on leaveResponding to and tracking new business enquiries, and setting up briefings and meetingsMaintaining databases for clients and accounts using Excel and XeroAssisting with invoice tracking, company expenses and contract preparationLogging and monitoring contract updates in coordination with the accounts teamOrganising travel and coordinating team events, company celebrations and social gatheringsLiaising with designers, printers, and service providersManaging HR-related admin for interns and job candidatesEnsuring digital files are archived appropriately and internal systems are well maintainedSupporting company podcast production and in-house publishing projectsCoordinating website updates and liaising with the IT team as neededKeeping the office running smoothly: managing supplies, cleaning schedules, and external servicesHere Are The Skills You'll Need:2–3 years’ experience in a personal assistant or office management positionExcellent organisational and time management skillsHigh attention to detail and ability to manage multiple tasks simultaneouslyProfessional and confident communication, written and verbalDiscretion and maturity in handling sensitive informationEnthusiastic about the arts and familiar with cultural or creative industry environmentsComfortable working independently and proactivelyProficiency in Microsoft Office, especially Excel; experience with Xero is a plusFamiliarity with internal systems or CRM tools is helpfulWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary £26,000 - £34,000 Depending on expereince 21 days’ annual leave plus office closure between Christmas and New YearCentral London office based near Embankment tube stationInvolvement in a range of creative projects, from events to podcasts and publishingRegular team social events and a collaborative working cultureA chance to contribute to the operations of a respected arts PR agencyWorking in the arts and culture sector is uniquely rewarding, combining creativity with meaningful collaboration and public impact. This role offers direct access to the inner workings of a PR agency that champions some of the most innovative cultural initiatives in the UK, making it an excellent opportunity for anyone seeking to grow a career in communications, administration or arts management. ....Read more...

Financial Reporting Manager, PCG

JOB DESCRIPTION Job Purpose The PCG Financial Reporting Manager is responsible for accounting, consolidating and analyzing the financial statements for the Performance Coatings Group segment. This role will be the segment lead on monthly close process as well as have global ownership of mapping from the trial balance into consolidation system. This position is not remote and requires a minimum of 3 days per week on site at our Maple Shade, New Jersey location. Candidates must be located within a commutable distance or willing to relocate. Principal Accountabilities The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary. Financial Close & Reporting Managing the monthly, quarterly, and annual consolidation process in Onestream, ensuring timely and accurate reporting in accordance with USGAAP. Ensures proper consolidation accounting of subsidiary statements including roll forwards, inter-company accounts, and profit in ending inventory. Ownership of global trial balance (Infor LN) account mapping into consolidation tool. Support of Corporate quarterly and annual reporting requirements (10-K, disclosure support, ad hoc filings, etc). Leadership & Collaboration Conducts financial departmental training programs for use of new reporting packages and concepts. Identifying and implementing process improvements to enhance efficiency and accuracy in the consolidation process. Ability to effectively communicate with domestic and international finance team members to achieve desired results. Other Duties Support of the M&A group in reporting related to acquisitions, including P&L geography review during beginning phases of the acquisition process. Provide Financial Planning and Analysis support to the broader PCG management team on special projects and management requests. Oversight of the administrative aspects of PCG's Onestream environment, including: User access additions/removals Administration of the Account Reconciliation module of Onestream. (making user updates and own monthly system changes required) Experience |Education | Certifications Bachelor's degree in accounting, Finance, or related field; CPA/MBA or equivalent certification strongly preferred. Minimum of 5 years of progressive finance and accounting experience, preferably in a global manufacturing environment. Strong understanding of data flows between ERP systems and financial consolidation platforms, ensuring alignment between USGAAP and statutory reporting. Hands-on experience with Financial Close and Consolidation systems, such as OneStream. Proven track record of owning and leading the financial close and consolidation process, ensuring accuracy, timeliness, and completeness in alignment with public company deadlines. ERP system experience (Infor LN preferred) and comfort with digital finance tools and process automation platforms. Proven leadership and communication skills, with ability to influence across functions and regions in a matrixed organization. Strong analytical and critical thinking skills, with the ability to assess complex financial processes and identify opportunities for standardization, automation, and efficiency gains. Ability to travel domestically/internationally when required. Benefits and Compensation The salary range for applicants in this position is based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US RPM Performance Coatings is a strategic operating unit of RPM International Inc. RPM Performance Coatings joins exceptional products, technologies, service and individuals together to provide a comprehensive building solution package to markets throughout North America, as well as internationally. RPM Performance Coatings products and services are sold directly to contractors, distributors and end users, such as industrial manufacturing facilities, public institutions and other commercial customers. RPM Performance Coatings generated $1.5 billion in net sales for the fiscal year ended May 31, 2024.Apply for this ad Online! ....Read more...