Food Safety Auditor
Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.
We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience
• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage
Person Specification
• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change.
Experience
• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities
What do you get in return:
• Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party!
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THE ROLE:
Reporting into the Transport General Manager, the Transport Manager will be responsible for a high-profile & fast-paced multi-client transport operation in the Morley (West Yorkshire) area.
Management of multi-client portfolio across various sectors.
P&L responsibility for multiple client contracts.
Responsibility for circa 20 drivers, 20+ LGV & HGV vehicles + an office team of 3.
Training of Drivers to deliver a "White-Glove" value-added service to clients as part of their daily tasks.
Recruitment, on-boarding and driver retention.
You will be front-foot in helping to lead the operation - a big part of this role will be in spotting opportunities to grow revenue for the business.
Able to understand client needs and respond to them pro-actively and positively.
Management of P&L of approx £1m costs, SLA's etc.
Compliance and Legislation adherence.
Account management of clients - including regular meetings & communication in order to ensure a strong working relationship.
THE PERSON:
Transport Manager or Transport Supervisor ideally within fast paced distribution.
CPC National certification - ESSENTIAL
Demonstrable Transport P&L management experience.
Overall management responsibility for at least 15 heads or more.
Front-foot & hands-on leadership style - this role is very much a hands-on & full-on transport management role.
Able to liaise from shop-floor to Board level.
Client-focused person who will proactively manage client relationships.
Keen to leave a lasting impact and legacy on the wider business.
Someone who wants to play an integral part in building/growing a strong operation.
Someone who wants to develop their career with a progressive business.
This is a position with an active progression pathway in mind to General Manager level within the medium to long-term.
ABOUT US:
With over 21 years of expertise in the Logistics/Supply Chain sector - Indigo Search recruit for management, director & executive roles across the UK.
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