Job Description:
Our client is looking to appoint an experienced IT Systems Engineer to join its IT team on a temporary basis. As well as business as usual activities, the team has upgrades and new projects on its road map, so there may be scope to extend the assignment. You will assist and mentor support technicians, providing 2nd and 3rd line support to the business. You will deal with both technical and non-technical colleagues, so an understanding, empathetic and patient approach is important.
Skills/Experience:
Experience as a Systems Engineer, with commercial experience of managing large installations of macOS and iOS devices.
In-depth knowledge of macOS and iOS, and experience with device management tools.
Experience with Apple hardware management tools (ideally Jamf)
Significant experience using Google Workspace
Significant experience running corporate networks and WiFi.
Experience in a previous IT support role.
An understanding, empathetic and patient approach to working with both technical and non-technical colleagues.
A proven interest in the technology industry and a commitment to improving IT security.
Core Responsibilities:
Support the day-to-day running and optimisation of IT infrastructure.
Provide 2nd and 3rd line support to the business, while mentoring and providing technical direction to support technicians.
Manage and monitor internal systems and infrastructure to ensure availability and performance.
Install, configure, test and maintain endpoints, operating systems, application software and system management tools.
Maintain data security, backup and redundancy strategies.
Write and maintain custom scripts to increase efficiency and reduce manual effort.
Participate in the design of information and operational support systems, balancing business requirements with security needs.
Maintain and optimise asset management processes and procurement.
Maintain supplier relationships and assess alternative options as required.
Oversee the installation of new hardware and software.
Maintain the office network infrastructure, liaising with operations colleagues.
Provide training on internal systems to staff and oversee on boarding and off boarding processes.
Produce and maintain documentation of IT systems and processes.
Contribute continual improvements to management processes.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
IT Support EngineerSalary: c. £28,000About the jobAre you a solid IT support all-rounder and love rolling up your sleeves to provide mainly 1st and 2nd line IT support? Let’s have a conversation about your next career move.Our client is an established MSP providing in-house IT support and rapid response IT services to companies across Doncaster, Sheffield and sometimes Lincoln also.The team is small at 7, so you'd be the 8th person to join the team no more just being another IT engineer.... in this team your ideas matter and your contribution is important.You’ll have this experience, skills, and personality to thrive in this new role as the team’s newest IT Support Engineer:
Microsoft365 ServicesAzure ServicesIntune for MDM (ideally albeit you'll also get plenty of hands-on training)Experience with networking technologies and concepts such as LAN/WAN, DHCP etcExperience of and enjoy providing customer service, building, and maintaining customer relationships.Ability to communicate clearly and concisely to all levels.An ability and desire to adapt and learn new software and programs.Good time-keeping and organisational skills.You love solving problems.Reliable and punctual.Driving licence in case you need to visit with clients across the area (usually up to about a one-hour radius of the S25 area of Sheffield).
About you as the new IT Support EngineerYou will be responsible for much of the following as well as lots of opportunities to learn and develop your knowledge and skills:
Maintaining and Supporting MS365 and networking solutions for client and internal projects.Onsite support and installation of hardware and software.Provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible.Specifying, recommending, providing, configuring, and implementing many varied items of equipment i.e., desktops, servers, printers etc. and supporting software in accordance with client requirements.Production of standard configurations, documentation, and procedures.Consider where the team can streamline processes and produce efficiencies within the company and in the services provided to clients.Building and maintaining relationships with new and existing clients where our client provides their IT support.
If this sounds like you, we would love to hear from you! INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
