Junior Security Systems Administrator
Junior Security Systems Administrator – Social Messaging Platform – Horsham, West Sussex
(Tech stack: Junior Security Systems Administrator, 2nd Line Support, 3rd Line Support, Windows Server, Active Directory, Office 365, Intune, Azure, Microsoft Defender, Security Compliance, Endpoint Manager, Group Policy, ITIL, SIEM, Security Operations, Junior Security Systems Administrator)
In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets.
A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate Junior Security Systems Administrator to join a dedicated internal IT function and take on a varied role, blending 2nd and 3rd line support responsibilities with a clear focus on security. This is an exciting opportunity for someone with a passion for IT support and a growing interest in security to develop within a highly collaborative team. You will play a key part in ensuring system resilience, supporting day-to-day security operations and protecting the integrity of the business’s digital assets.
The successful Junior Security Systems Administrator should have experience with 2nd line support in a security-conscious environment, 3rd line support and infrastructure troubleshooting, Microsoft Windows Server (2019/2022), Active Directory, Group Policy and Office 365. Knowledge of Intune / Microsoft Endpoint Manager and exposure to Azure administration and Microsoft Defender security suite is desirable. An understanding of endpoint security, compliance policies and monitoring tools (e.g., SIEM) is useful.
All Junior Security Systems Administrator positions come with the following benefits:
Stock worth £15,000. The stock would be in their parent company (a multi-billion dollar company). You would be able to sell up to a third of your stock per year which would therefore be worth £5,000 per year to you.
30 days holiday (plus 8 UK Bank Holidays).
Flexible working hours
An early finish on Fridays that fall in the months of June, July and August.
£4,000 training allowance including attendance of Microsoft events and conferences.
4 days a month innovative time.
Free gym membership including yoga sessions.
Summer BBQs.
Birthday bonus package – including time off work on your birthday, dinner at a top restaurant or a paid day trip to a European destination.
Location: Horsham, West Sussex, UK.
Salary: £35,000 - £40,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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Position: 2nd Level IT Support SpecialistLocation: Hilversum, NetherlandsDepartment: IT Support
About the Role We are currently seeking a skilled and motivated 2nd Level IT Support Specialist to join our IT team in Hilversum. In this role, you will be responsible for resolving complex technical issues escalated from first-line support and ensuring seamless end-user experiences across devices, applications, and cloud services.
This position is ideal for an IT professional who enjoys problem-solving, is comfortable working with modern infrastructure tools, and is eager to contribute to a forward-thinking, collaborative support environment.
Key Responsibilities
Troubleshoot and resolve escalated incidents from Level 1 support
Support and manage end-user devices and software through Microsoft Intune
Provide support related to Azure Cloud infrastructure and user access
Collaborate with system administrators to diagnose and resolve infrastructure-related challenges
Perform hardware diagnostics and repairs in-house or coordinate external servicing when necessary
Configure and maintain devices, Active Directory accounts, Office 365 environments, and mobile application security
Create and maintain clear, user-friendly documentation for both technical teams and end users
Communicate effectively in Dutch and English, both in writing and speaking
Deliver high-quality support and clearly explain technical issues to non-technical users
What We Offer
A collaborative IT environment where your expertise and input are valued
Direct communication lines with key stakeholders for efficient decision-making
The opportunity to work with modern cloud-based tools and contribute to an evolving IT infrastructure
A central work location in Hilversum, offering convenience and connectivity
If you are a reliable and service-oriented IT professional with hands-on experience in support and infrastructure, and fluent in both Dutch and English, we encourage you to apply.
Venquis is acting as an Employment Agency in relation to this vacancy.....Read more...
To offer a support service to the organisation including taking and logging issues and requests from phone calls, web-based forms and from emails, and escalating and liaising with 2nd/3rd line support functions and with external service providers as required
Taking ownership of calls, liaising with customers as required and tracking calls whilst they are with 2nd or 3rd Line support and ensuring they are resolved within their defined SLA
To install, configure and support desktops, laptops and other associated devices and peripherals and their related computer hardware and software
To deliver great customer service and demonstrate the companies brand values
To produce and maintain documentation in line with agreed procedures to defined standards
To provide admin support for the IT Services Department including processing orders and stock management (including stationary and other media)
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Birmingham Airport is the UK’s seventh largest with 30 airlines serving over 120 destinations direct and onwards to over 400. We project growth to more than 18m customers a year by 2033 – by which time we will be connected to central London by HS2 trains in just 37 minutes and aim to have become a net zero carbon airport.
Our purpose is: proud of every journey. That means everyone at the airport and the 100 organisations operating on the airport site, take pride in getting customers safely, punctually, and comfortably from A to B. By creating a kind, values-driven environment where everyone feels empowered to bring their best to work, we will retain and develop our people – and deliver on our purpose.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
IT support levels 1st line 2nd line 3rd line
Disaster recovery and prevention
Network security & installation
Proactive monitoring on critical servers
IT health checks and optimisation
Online and automated backups
Antivirus protection and solutions Sophos
Workstations and printer repairs
Internet connectivity
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate, upon completion, may be offered a full-time role
Employer Description:Welcome to Direct Data Systems, a leading provider of individually tailored, managed IT services. Our highly motivated, service-oriented team of engineers understands the importance of effective and efficient IT solutions and is committed to always delivering an exceptional level of customer service. We specialise in providing a complete, outsourced IT department, fully backed up and protected around the clock, seven days a week.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Senior Infrastructure Engineer – Windows/VMware – Aerospace & Defence – Up to £57,000
My client is seeking a Senior Infrastructure Engineer to support critical SIM/STIM test rig capabilities, underpinning the verification of cutting-edge safety systems for military applications. This role offers the chance to work in secure, standalone Windows and VMware environments across multiple sites, where your expertise will directly contribute to national defence operations.
Experience needed:
• Strong 2nd/3rd line IT support experience in Windows and VMware environments.• Proficient in managing VMware vSphere, ESXi, and vCenter, ideally with VCP certification.• Skilled in Windows Server (2016–2022), systems migration, patching, and disaster recovery.• Bonus: Microsoft Server certification, Linux admin experience, or Network+/CCNA credentials.
This is a great opportunity to help shape the future of Defence systems and join a global organisation that offers endless career progression. ....Read more...
SAP MM Business Analyst- Biel/Bienne, Switzerland
Tech Stack: SAP MM, Inventory Management, Functional Analysis, Business Requirements, IT Project Management, SAP Customization, 2nd/3rd Line Support, User Training, SAP Integration, ITIL, Incident Resolution, ERP Systems, Data Quality, Reporting Tools, Supply Chain Processes.
We have an exciting opportunity for an SAP MM Business Analyst to join an iconic Swiss brand renowned for excellence and innovation. As a key member of the internal SAP team, you will work alongside experts in business process optimization and ERP system management, contributing to the continuous improvement of high-performance systems supporting world-class manufacturing and logistics operations.
Our client is seeking a passionate SAP MM Business Analyst with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): SAP MM, inventory management, functional and technical SAP knowledge, user support (2nd/3rd level), project management, business process analysis, and ERP development. Fluency in French is mandatory.
This is your opportunity to be part of a dynamic, technically challenging environment and to contribute to the success of a prestigious Swiss enterprise.
All SAP MM Business Analyst come with the following benefits:
Competitive Salary & Performance Bonuses.
First-Class Working Environment in a Prestigious Swiss Brand.
Flexible Working Hours for Work-Life Balance.
Generous Pension Scheme & Social Benefits.
State-of-the-Art Facilities & Cutting-Edge Technology.
Professional Development & Training Opportunities.
Location: Biel/Bienne, Switzerland/ Hybrid Working
Salary: CHF 110,000 - CHF 130,000 + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/SAPBIEL110130....Read more...
Senior Azure Engineer Kingston upon Thames (hybrid working – 3 days per week onsite)
Up to £80k
A cutting-edge software business is looking for a Senior Azure Engineer to join their Service Delivery team. This is a hybrid role perfect for someone who thrives in solving complex cloud-related issues, enjoys automation and wants to take ownership of systems running in a modern Azure-based B2B environment.
Responsibilities:
• Troubleshoot and resolve escalated cloud and application support issues
• Monitor Azure resources and maintain dashboards, alerts and system health
• Write and optimise SQL queries for data investigation and correction
• Develop tools and scripts in C# to automate support tasks
• Collaborate with Dev and 1st/2nd Line teams to deliver end-to-end issue resolution
• Manage and optimise Azure infrastructure, performance and costs
Requirements:
• Solid experience in a 3rd Line Support or similar cloud-focused role
• Strong working knowledge of Microsoft Azure, Azure Monitor and resource management
• Advanced SQL scripting and data manipulation skills
• Hands-on C# coding/debugging abilities
• Experience supporting cloud-hosted B2B applications
• Clear, confident communication and a solutions-focused mindset
• Familiarity with Azure DevOps, CI/CD pipelines, or infrastructure-as-code (e.g., Terraform)
• Experience with ITIL practices and hybrid cloud environments (AWS/GCP)
....Read more...
Respond to incoming support tickets, calls, or emails to assist users with IT issues and queries.
Troubleshoot basic hardware and software problems, including PCs, printers, mobile devices, and applications.
Log and document incidents and service requests accurately in the IT service management system.
Reset passwords and manage user accounts using tools like Active Directory or Microsoft 365.
Escalate unresolved or complex issues to 2nd or 3rd line support teams as needed.
Provide clear, step-by-step technical guidance to users in person, via phone, or remotely.
Install and configure new user devices, such as desktops, laptops, and phones.
Perform routine maintenance checks on equipment and systems to ensure functionality.
Support onboarding of new employees by setting up accounts, devices, and access rights.
Learn and follow IT policies, procedures, and security protocols to maintain service standards.
Training:
Level 3 Information Communication Technician Apprenticeship.
All training will take place at our head office in Doxford Park.
Training Outcome:After successful completion of the apprenticeship, we would look to move the individual into a permanent 1st line support engineer role within the business.Employer Description:Fairstone operates as a full-service, independent wealth management firm, combining expert financial planning, investment management, mortgage advice, and a unique acquisition model to support smaller IFA businesses. With a strong national footprint and tech-enabled approach, they deliver flexible, transparent services while rapidly growing through partnerships and acquisitions.Working Hours :9.00am - 5.30pm, Monday to Thursday.
9.00am - 3.00pm, Friday.
Subject to change as the business requires.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
2nd Line IT Support Engineer
2nd Line IT Support Engineer – Social Messaging Platform – Horsham, West Sussex
(Tech stack: 2nd Line IT Support Engineer, Windows, 1st Line, Windows Server, Office 365, Active Directory, Exchange, Intune, Azure, Microsoft Endpoint Manager, ITIL, Service Desk, Desktop Support, Mobile Device Management, 2nd Line IT Support Engineer)
In 2012 our client launched a social messaging platform that has been taking the US by storm. After an extremely successful period our client has decided to hop across the Atlantic, in a bid to expand their sphere of influence and take up a firm foothold in the UK and European markets.
A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2nd Line IT Support Engineer (Windows) with strong exposure to 1st line duties and a solid foundation in the Microsoft / Windows technology stack. You will be joining a collaborative IT team supporting a Windows-based environment and providing support across a range of user devices including PCs, laptops and mobile phones. You will be the go-to person for escalated support queries and play a vital role in ensuring end users remain productive and satisfied with the IT service provided.
Successful 2nd Line IT Support Engineer (Windows) candidates should be able to demonstrate strong knowledge of some or all of the following (training will be provided into any technologies you do not have exposure to): Windows 10/11, Office 365, Active Directory, basic Azure admin, Microsoft Endpoint Manager/Intune, Exchange Online and general desktop / laptop troubleshooting. Experience with mobile device support (iOS/Android), ticketing systems and remote access tools is highly desirable. ITIL foundation knowledge would be a bonus but is not essential.
All 2nd Line IT Support Engineer (Windows) positions come with the following benefits:
Stock worth £15,000. The stock would be in their parent company (a multi-billion dollar company). You would be able to sell up to a third of your stock per year which would therefore be worth £5,000 per year to you.
30 days holiday (plus 8 UK Bank Holidays).
Flexible working hours
An early finish on Fridays that fall in the months of June, July and August.
£4,000 training allowance including attendance of Microsoft events and conferences.
4 days a month innovative time.
Free gym membership including yoga sessions.
Summer BBQs.
Birthday bonus package – including time off work on your birthday, dinner at a top restaurant or a paid day trip to a European destination.
Location: Horsham, West Sussex, UK. Please note you will be expected travel to various offices hence you will require a valid driver’s licence.
Salary: £30,000 - £35,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHREC
NOIRUKREC
NC/MJ/ITSU....Read more...
Provides 1st, 2nd and 3rd line support to staff by way of advice and making direct, operational changes to ICT systems whilst delivering value to ensure the Service delivery is of a high and professional quality for all users
Support systems and implementation involving infrastructure and security and making relevant upgrades and changes under the direction of the Senior ICT Manager
Project manage infrastructure and security initiatives under delegated authority from the Senior ICT Manager
Implement and maintain security systems to protect hardware, data and confidential information in a segmented and flexible manner
Training:
Network Engineer Level 4 Apprenticeship Standard
Training Outcome:
Network Engineer
School IT Technician
Employer Description:Horizon Academy Trust is a caring community of children, parents, staff and governors. Together we continually strive to provide a happy, supportive and safe environment for children to learn and realise their potential. This post presents the right candidate with the chance to make a significant contribution to the future development of the Trust and to the outcomes of our pupils.
We can offer:
• The opportunity of working within a supportive, friendly environment in a well-run and respected Trust.
• Pension Scheme.
• Term-time hours
• CPD opportunities
As an employee of the trust you may be required to work at other schools within the MAT.Working Hours :Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Day-to-day front-line IT support up to 2nd line for end users providing first contact fix where possible
Systems administration of cloud technologies, operating systems and server-based applications
Basic network administration
Logging incidents and service requests from customers received via telephone, email and customer portal through ITSM tool and process accordingly
Provide excellent client communication and customer services standards
Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and server or datacentre installs
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
Progression onto more senior positions following successful completion of the apprenticeship
Employer Description:HybrIT is a fast-growing Systems Integrator and Managed Service Provider. They deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.
Customers range from large corporate businesses to small and medium enterprises. Customers are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business.
This gives staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
IT Manager - Retail & Hospitality Dorset, 3 days office (Hybrid)To lead the digital transformation of a proud, innovative hospitality brand. In a rare and exciting opportunity, we’re looking for an experienced IT Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the IT Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects. From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech. This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech. The role: • Lead 2nd/3rd line technical support, maintain core systems (EPOS, ERP, CRM), and oversee infrastructure upgrades, cloud migrations, and service desk improvements. • Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU. • Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions. • Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity. • Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals. Experience: • Proven leadership in IT or technical project management • Deep experience with hospitality systems (EPOS, booking, CRM, etc.) • Strong Microsoft Cloud 365 and virtualisation experience • Excellent communication skills (technical and non-technical) • Experience in change/project management and vendor relations Technical Experience • Cloud IaaS/SaaS • Microsoft Power Platform, scripting, automation • Cybersecurity awareness & compliance • Digital storage, servers, workstations • IT support desk and service management....Read more...
IT Support Specialist Ramsgate/Margate boarders££££ CompetitivePermanent - Full Time Monday – Friday DUE TO LOCATION OWN TRANSPORT IS REQUIREDIT Support Specialist – Office-Based | Full-Time | Kent£Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start AvailableA successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate.This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same.The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems run smoothly across the business.This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available.Key Responsibilities:
Provide first and second-line IT support to users across multiple departments.Maintain and upgrade IT hardware and software across the site.Ensure all support tickets are logged, updated, and resolved promptly using the helpdesk system.Set up new user accounts and remove accounts in accordance with company protocols.Maintain accurate records of all IT assets and ensure traceability of equipment.Support new starters with system training and promote strong IT practices across the business.Participate in a weekend support rota as part of a shared schedule.
What You’ll Need to Succeed:
Solid working knowledge of Windows operating systems and Microsoft Office applications.Excellent interpersonal and communication skills.A professional, approachable manner with the ability to explain technical information clearly to non-technical users.Strong organisational skills and the ability to manage multiple tasks effectively.A genuine interest in technology and a desire to stay up to date with new developments.A logical approach to problem-solving and a proactive attitude to continuous improvement.Own transport due to location
What’s on Offer:
Competitive salary based on experience.A stable and supportive working environment with long-term career prospects.Free on-site parking.A role that offers variety, responsibility, and the opportunity to make a real impact.Full training and support from an experienced team.
Please note:This is a full-time, permanent position. You will need your own transport to get to site.You must have valid right to work in the UK – sponsorship is not available.Due to the nature of the role, remote or hybrid working is not offered.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
IT Support Specialist Ramsgate/Margate boarders££££ CompetitivePermanent - Full Time Monday – Friday DUE TO LOCATION OWN TRANSPORT IS REQUIREDIT Support Specialist – Office-Based | Full-Time | Kent£Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start AvailableA successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate.This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same.The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems run smoothly across the business.This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available.Key Responsibilities:
Provide first and second-line IT support to users across multiple departments.Maintain and upgrade IT hardware and software across the site.Ensure all support tickets are logged, updated, and resolved promptly using the helpdesk system.Set up new user accounts and remove accounts in accordance with company protocols.Maintain accurate records of all IT assets and ensure traceability of equipment.Support new starters with system training and promote strong IT practices across the business.Participate in a weekend support rota as part of a shared schedule.
What You’ll Need to Succeed:
Solid working knowledge of Windows operating systems and Microsoft Office applications.Excellent interpersonal and communication skills.A professional, approachable manner with the ability to explain technical information clearly to non-technical users.Strong organisational skills and the ability to manage multiple tasks effectively.A genuine interest in technology and a desire to stay up to date with new developments.A logical approach to problem-solving and a proactive attitude to continuous improvement.Own transport due to location
What’s on Offer:
Competitive salary based on experience.A stable and supportive working environment with long-term career prospects.Free on-site parking.A role that offers variety, responsibility, and the opportunity to make a real impact.Full training and support from an experienced team.
Please note:This is a full-time, permanent position. You will need your own transport to get to site.You must have valid right to work in the UK – sponsorship is not available.Due to the nature of the role, remote or hybrid working is not offered.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Duties and responsibilities include:
Agile project management
Assisting with onboarding new clients
Analysing and resolving technical and application problems
Testing bespoke software across multiple platforms (Web/Android/iOS)
Contributing to the refinement of organisational processes & procedures
Client business & gap-analysis
SQL & Data Interrogation
1st, 2nd and 3rd Line Support exposure
Assisting with client training & technical queries
Developing, maintaining and supporting our tech stack, including internal tool development and refinement to automate manual task
Apprentices will gain experience in:
Agile methodologies (project management)
SQL Server/authoring fast SQL queries/sprocs
GIT Source Control
HTML, CSS, JavaScript, jQuery, PHP, Laravel
C# with ASP.NET in Visual Studio[SG1]
Automated QA (Selenium)
Gap-Analysis
Requirement Gathering
BAU Operations
Technical, hands-on support
Training:
Apprentices attend Manchester Metropolitan University for one day a week during the academic year, over a period of four years.
Teaching is delivered face to face one day a week during the academic year.
Upon successful completion of the programme, participants will achieve a BSc (Hons) Digital and Technology Solutions degree by Manchester Metropolitan University, as well as a Level 6 degree apprenticeship qualification.
Training Outcome:Training in Agile project management, data interrogation and IT management. Multiple pathways to move into – such as DevOps, business analysis, customer success & project management.Employer Description:Propeller Powered Ltd is a Manchester, UK-based company that specialises in providing innovative and effective Workforce Management & Property Compliance software solutions to enable property management & maintenance companies to connect their back office & mobile workforce, create digital certification & documentation and evidence, manage & monitor property compliance & building safety.
Our goal is to empower Contractors and Social Housing Landlords to drive key performance, maintain safer homes & buildings and achieve peace of mind on property compliance by leveraging the latest technology and tools available.
Our team consists of software developers, app developers, project managers, and software support technicians, all working together to deliver solutions that meet the needs of evolving property compliance legislation and exceed our clients' expectations.
At Propeller Powered Ltd, we are committed to providing our clients with the highest level of service and support. We pride ourselves on delivering solutions that are not only functional but also user-friendly, reliable and scalable.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1 hour lunch. 1 Day per week release for University.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Ability to use Office 365,Time management skills....Read more...
Applications are invited from suitably qualified Consultant Histopathologists for a full time NHS post for the Department of Diagnostic and Molecular Pathology based in beautiful Truro, Cornwall.The laboratory is a designated centre for many Cancer sites and has full UKAS Accreditation. Receiving over 35,000 Histology, approximately 1,600 Diagnostic Cytology and 900 autopsy requests during 2023 and performing a wide range of molecular techniques. Applicants from both specialised and more generalised backgrounds will be considered, but an interest in GI &/or dermatopathology would be preferable.The plan is to install & implement digital Histopathology in 2025You will:Undertake Molecular automated PCR for theranostic work (e.g Idylla BRAF) and tumour expression analysis (e.g ALK in lung carcinoma) Provide an EUS and EBUS rapid onsite evaluation service for pancreatic, lung, adrenal & head/neckProvide Pathology support for Bowel Cancer Screening programme including age expansion and Bowel Scope ScreeningWork collaboratively with neighbouring hospitals which includes the procurement of an end-to-end digital Histopathology solution, which will connect all 5 Trusts within the region, facilitating the sharing of cases, MDT discussion & expert 2nd opinion. Person Requirements:- Full registration with a licence to practise with the GMC - FRCPath or show evidence of equivalent qualification- On GMC specialist register or within 6 months of interview date- Applicants that are UK trained, must also be a holder of a Certificate of Completion of Training (CCT), or be within six months of award of CCT by date of interview. Applicants that are non-UK trained, will be required to show evidence of equivalence to the UK CCT- Experience of undergraduate and postgraduate teachingIn addition to full NHS Employee Benefits, the additional advantages of working for this Trust include:– A generous relocation bonus up to £8,000 if applicable– Flexible working– Blue light card and NHS discountsJarrodean is a leading UK healthcare recruitment partner to the NHS and UK Independent Sector As a nurse-led consultancy our detailed understanding of the complexity of such specialist clinical roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Responsibilities:
Answer support calls promptly and handle them in accordance with our documented processes.
Record and prioritise customer queries in a ticketing system ensuring adherence to SLAs.
Build and maintain customer relationships.
Diagnose and troubleshoot a wide range of technical issues providing resolutions or escalating where appropriate.
Actioning change requests for user accounts and systems.
Deploy and maintain a wide range software on customer systems.
Contribute to and help maintain our internal knowledge base.
Educate users on how to use various software and systems.
Maintain a strong knowledge of our companies’ services and products to help effectively and efficiently respond to customers queries.
Training:The training schedule is made up of remote learning session, assignments, and classroom based study. Training Outcome:etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security, or DevOps. We also offer continued learning opportunties through higher level apprenticeships and external training. Employer Description:etiCloud - Delivering tomorrow's technology, today..
Data security is more important than ever. That's not going to change. So you need a company that understands your business needs, and that you can trust to take care of them. But you don't have to take our word for our reliability, security and professionalism (or even the many kind words from our clients), etiCloud is part of the elite top 1% of worldwide business with ISO accreditation.
Our ISO 27001 accreditation relates to our defined and implemented best-practice information security processes. So you can be sure that your data, and that of your clients, is secure.
We're equally proud of our ISO 9001 accreditation as an integral part of it is customer satisfaction. It demonstrates our commitment to our customer-led approach - one of the reasons we've built, and continue to build, our business on referrals.Working Hours :Monday to Friday, 8 hours per day, 40 hours per week. Shifts between the hours of 8.00am and 6.00pm.
The option for out of hours work is available on a rota basis once settled into the role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To provide exceptional first line support for staff and students, and escalate to 2nd line as and when required
To monitor the Trust helpdesk and respond to phone calls with outstanding customer service and communication
Ensuring requests are dealt with quickly and efficiently, while prioritising tasks
Changing staff and student passwords on various Trust systems when requested
Assisting staff and students with simple user login issues
To provide simple printer maintenance such as paper jams and toner changes
To deal with classroom A/V issues, including projector and sound problems
To assist with the maintenance of the ICT Inventory, making changes when necessary
Manage the updating and configuration of the Trust’s iPads using Mobile Device Management & Apple School Manager services
Manage the updating and configuration of the Trust’s Chromebooks through Google G Suite
Support the reimaging and configuration of desktop machines, laptops, iMacs & MacBook Pro’s
To assist staff and students with simple software support
To assist staff with the setting up of ICT equipment when required
To assist with setting up on laptops/computers for controlled condition lessons and exams
Make simple updates to the Trust Academy’s websites
To assist with the monitoring of the Trust’s Internet filtering system
To support staff with the creation of classroom resources when required
To carry out and maintain DSE assessments for staff when required
Keep up to date with technological developments in education
Deal with CCTV queries when requested in a confidential manner
To implement and promote the TMET policies and procedures relating to all areas of employment and service delivery
To work in a confidential manner when handling data
Maintain high professional standards of conduct, attendance and punctuality
To be willing to assist the IT team with any other reasonable duties when required
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There is a full-time role available at the end of the apprenticeship, along with an opportunity to progress to a higher level of study, such as Network Engineer Level 4
Employer Description:The Mead Educational Trust (TMET) was formed in 2014 out of the moral imperative for an outstanding secondary school in Leicester to support a struggling primary feeder school. Today that primary school is one of the top performing in the country and TMET is an established, well-respected multi academy trust, with a growing family of 13 schools in Leicestershire. Our Trust comprises eight primary, five secondary and one special school.
TMET exists to make a positive difference to the life chances of children and young people and to our wider community.
At the heart of all we do is a commitment to provide our pupils access to a world-class education, our schools with excellent school-to-school support, and our staff with high quality professional development.
We value cross phase work and have deliberately recruited a mix of primary and secondary schools into the Trust. All our schools have common values and core operational systems, applied locally with adaptations for individual contexts and needs.
The Mead Institute of Professional Learning is the training hub for all our staff, and offers teacher training, professional qualifications (NPQs) and other CPD for teachers and support staff. It encompasses the Leicester and Leicestershire SCITT and the Leicester and Leicestershire Teaching School Hub.
At the helm of our Trust is a group of carefully chosen trustees, leaders of education and key leaders within both the wider and business community. These conscientiously selected guardians of our Trust, supported by our core central team and effective business management systems, ensure that we keep exceptional education provision at our core.
Our trustees, staff and pupils all work together to make a positive difference.Working Hours :Monday- Thursday
8.00am- 4.00pm
Friday
8.00am- 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Principal Accountabilities:
Assist in the maintenance of hardware and software.
Provide 1st and 2nd line IT support.
Troubleshoot IT problems.
Ensure that the IT equipment runs effectively within the school for students and staff.
Assist with the development of the school’s Microsoft 365 platform (SharePoint, Teams, OneDrive, etc.).
Assist with the introduction and roll out of enterprise-level software/platforms in an educational setting.
Assist and support with setting up classrooms, assemblies, meetings etc.
Complete inventory of equipment.
Provide technical support for school productions, including sound, lighting and staging.
Deputise for the IT Manager on occasions.
Assist in the management and maintenance of the school’s website ensuring that all content reflects the values of the school and branding.
Liaise with external providers to ensure timely and cost-effective production of marketing materials.
Assist in the management of the school’s social media identity to communicate with parents and market the school.
Liaise with staff to identify opportunities for engaging news stories that are appropriate for promotion via our website and social media channels.
Assist in the design and production of a termly newsletter.
Develop an image library for general school use. To photograph and video school events and edit them where necessary.
Draft regular press releases on school activities, events and students’ achievements.
Assist events associated with marketing the school.
Develop external publication links and publicity material.
Assist with the implementation and promotion of the school’s fundraising activities.
Work flexibly, as you will occasionally be required to fit your working hours around school productions and events.
Operate in accordance with School’s policies and procedures, ensuring compliance with Safeguarding and Health & Safety policies.
The successful candidate will have:
GCSE grade C+ in English and Maths (or equivalent), preferably educated to A-level standard.
Experience of IT Support and Microsoft 365 is an advantage.
Exemplary organisational and planning skills, alongside the ability to work to tight deadlines.
Experience managing multiple social media accounts.
The ability to remain calm under pressure.
The ability to work independently with minimal supervision.
In return, we:
Offer professional development and expertise to enable staff to achieve excellence.
Provide a highly supportive environment with opportunities to develop.
Provide a highly professional and collaborative working environment focused on developing a love of learning.
Offer first-rate personal career development to assist you in the fulfilment of your ambitions.
25 days annual leave.
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining A Level 3 IT qualifications
Training Outcome:Potential full-time role for the right candidate after apprenticeship completion.Employer Description:Testbourne Community School is a 11-16 comprehensive school, which provides a forward thinking, outward looking and vibrant learning environment. We pride ourselves on the strength of staff and student relationships and we have a strong sense of community at the heart of our ethos. Our shared philosophy is embodied by our strapline ‘Achievement, Excellence, Integrity.’
Testbourne is a high performing school, with students achieving excellent results. In August 2024, 76% achieved a ‘standard’ pass of grade 4 and above in English and Maths combined. An excellent total of 52 grade 9s were achieved by our year 11s across their subjects.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Principal Accountabilities:
Assist in the maintenance of hardware and software.
Provide 1st and 2nd line IT support.
Troubleshoot IT problems.
Ensure that the IT equipment runs effectively within the school for students and staff.
Assist with the development of the school’s Microsoft 365 platform (SharePoint, Teams, OneDrive, etc.).
Assist with the introduction and roll out of enterprise-level software/platforms in an educational setting.
Assist and support with setting up classrooms, assemblies, meetings etc.
Complete inventory of equipment.
Provide technical support for school productions, including sound, lighting and staging.
Deputise for the IT Manager on occasions.
Assist in the management and maintenance of the school’s website ensuring that all content reflects the values of the school and branding.
Liaise with external providers to ensure timely and cost-effective production of marketing materials.
Assist in the management of the school’s social media identity to communicate with parents and market the school.
Liaise with staff to identify opportunities for engaging news stories that are appropriate for promotion via our website and social media channels.
Assist in the design and production of a termly newsletter.
Develop an image library for general school use. To photograph and video school events and edit them where necessary.
Draft regular press releases on school activities, events and students’ achievements.
Assist events associated with marketing the school.
Develop external publication links and publicity material.
Assist with the implementation and promotion of the school’s fundraising activities.
Work flexibly, as you will occasionally be required to fit your working hours around school productions and events.
Operate in accordance with School’s policies and procedures, ensuring compliance with Safeguarding and Health & Safety policies.
The successful candidate will have:
GCSE grade C+ in English and Maths (or equivalent), preferably educated to A-level standard.
Experience of IT Support and Microsoft 365 is an advantage.
Exemplary organisational and planning skills, alongside the ability to work to tight deadlines.
Experience managing multiple social media accounts.
The ability to remain calm under pressure.
The ability to work independently with minimal supervision.
In return, we:
Offer professional development and expertise to enable staff to achieve excellence.
Provide a highly supportive environment with opportunities to develop.
Provide a highly professional and collaborative working environment focused on developing a love of learning.
Offer first-rate personal career development to assist you in the fulfilment of your ambitions.
25 days annual leave.
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT apprenticeship team to increase your skills.
Your training will include gaining a Level 3 IT qualification.
Training Outcome:Potential full-time role for the right candidate after apprenticeship completion.Employer Description:Testbourne Community School is a 11-16 comprehensive school, which provides a forward thinking, outward looking and vibrant learning environment. We pride ourselves on the strength of staff and student relationships and we have a strong sense of community at the heart of our ethos. Our shared philosophy is embodied by our strapline ‘Achievement, Excellence, Integrity.’
Testbourne is a high performing school, with students achieving excellent results. In August 2024, 76% achieved a ‘standard’ pass of grade 4 and above in English and Maths combined. An excellent total of 52 grade 9s were achieved by our year 11s across their subjects.Working Hours :Monday to Friday, between 8:30am to 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Recruit4staff is proud to be representing their client, a leading manufacturing company, in their search for an IT Coordinator to work in their leading facility in Nr Oswestry.For the successful IT Coordinator, our client is offering.
Competitive salary £40,000 Per AnnumPermanent position25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each yearParticipation in the Company’s annual bonus schemeDay shifts Monday to Friday, 8 AM to 5 PM (37 hours per week)Death in a service company pension planCompany sick payHealth Care SchemeCycle to Work Scheme
The Role – IT Coordinator:
Our client is taking a strategic step to strengthen its on-site IT capabilities by appointing dedicated ICT specialists at its most critical and high-impact locations.We are seeking an IT Coordinator to lead local IT operations, support end users, and ensure infrastructure reliability in close collaboration with our global and outsourced teams.This role offers a dynamic and international working environment where your contributions will directly improve the everyday digital experience of our employees.
End User Service and Support (as part of the global support process):
Working as a 2nd/3rd level end-user support, providing onsite assistance for the Global Service Desk and application teams. Responsible for tracking and resolving incidents, requests, and tasks for the locations and services under your responsibility.Ensuring that our knowledge base is kept up to date. Proposing improvements and enhancements based on experience and feedback from end users.
Infrastructure and Governance:
Maintain CMDB Data and required documentation on infrastructure for the locations of your responsibilitiesProviding hands & feet assist as part of the IT Support ModelResponsible for aligning business needs with the vendors selected by the client, ensuring that the system will follow Technical Standards, Security Policies, ITIL best practices, and global processes.Transfer knowledge and know-how from business applications owners to global documentation and CMDB, working actively on the projects for CMDB improvements. Managing local Internet service providers and mobile carriersAvailable to work out of regular working hours when it is commonly agreed (according to local legislation)
Project Management and Service Coordination:
Participation as a technical specialist in global and regional projects like service deployments, office moves and acquisitions and divestment activities. Participation in agreed governance meetings to represent your responsibility areas.Local invoice reviewerPeripheral procurement
VOIP and MDM
Telephony, VoIP and mobile device support, including device procurement, subscription management and managing the life cycle of the contract with the mobile phone company provider (renewal and negotiations), with approval of the local business manager and line manager
What our client is looking for in an IT Coordinator:
Computer Science diploma, Electronic Engineering, or equivalent job experience - Essential5+ years of experience in technical IT support roles – Essential Knowledge in Windows desktop computing (MacOS is an advantage) – Advantageous Knowledge in Microsoft server and server infrastructure management – Advantageous Knowledge in tablets, mobile phones and telephony (fixed and VoIP) – Advantageous Knowledge in network infrastructure management – Advantageous Fluency in English – Essential ITIL framework knowledgeHaving experience working in a global organization is preferredStrong communication and interpersonal skillsThe ability to ‘step into the end-user’s shoes and the attitude ‘I am here to help you’Willingness to travel frequently – Essential / between branches
Alternative job titles to the IT Coordinator:IT Coordinator, IT Troubleshooter, IT Technician, IT SpecialistThe IT Coordinator is commutable from:Ellesmere, Wrexham, Oswestry, Shrewsbury, Telford, Chester, Llangollen, Ruabon, Whitchurch, Shropshire, Powys, Cheshire, MidlandsFor further information about this IT Coordinator role and/or any other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, which is operating as a recruitment agency, agent, agency, employment agency, or employment business.....Read more...
Technical Support Engineer
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services.
Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System.
Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required.
Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time
Pay: £26,000.00-£31,000.00 per year
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount
Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC
Experience:• Industrial engineering: 2 years (required)
Language:• 2nd language (Desirable)
Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road
Click 'Apply' to forward your CV.....Read more...
Technical Support Engineer
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services.
Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System.
Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required.
Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time
Pay: £26,000.00-£31,000.00 per year
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount
Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC
Experience:• Industrial engineering: 2 years (required)
Language:• 2nd language (Desirable)
Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road
Click 'Apply' to forward your CV.....Read more...
