Service Desk Support: Provide 1st line (and some 2nd line) support for routine hardware and software issues to both office and field-based staff via phone, email, or face-to-face. Escalate unresolved issues promptly to minimise downtime. New Equipment Installation: Install desktops, laptops, and printers to agreed standards. Deliver basic user training to ensure effective use of new equipment. Routine Maintenance: Carry out regular maintenance tasks such as backups and antivirus checks. Record results accurately and follow procedures in line with SOX compliance standards. New Employee Induction Support IT aspects of onboarding by issuing equipment, providing training, and ensuring access to required systems and software. Application Training: Deliver user training on IT applications as directed by the IT Helpdesk Manager, once competent in the relevant systems. General Support Undertake other tasks as needed to support business objectives, always acting in line with company values.Training:Training to be provided by WD-40 and Milton Keynes College.Training Outcome:A role within the company may be on offer upon successful completion of the apprenticeship.Employer Description:WD-40 is a global company best known for its iconic multi-use product that lubricates, protects against rust, and displaces moisture. With a strong values-driven culture, WD-40 emphasizes integrity, continuous improvement, collaboration, and accountability. Employees are empowered to innovate, grow, and make meaningful contributions, which fosters a highly engaged and supportive workplace. The company’s commitment to doing the right thing and creating lasting positive memories makes it not just a trusted brand, but also a great place to work.Working Hours :Mon - Thur, 8am-4:30pm (45 min for lunch). Friday - 8am-2:30pm (30 min lunch).Skills: Customer service skills,Effective communicator,2nd EU Language Preferred,Organised,Time management skills,Initiative,Problem solver.....Read more...
Respond to customer support requests in line with SLAs
Answer phones using standard procedures and provide first-line technical support
Perform daily backup checks and escalate issues where necessary
Configure and install IT hardware (PCs, laptops, printers, routers, etc.)
Keep customers informed on progress through the ticketing system
Work to resolve tickets promptly or escalate to 2nd line support when required
Document installations and support procedures accurately
Support internal hardware logistics (e.g., moving kit to work area)
Collaborate with team members across Flex
Attend client sites with team members when needed
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:There is potential for full-time employment at the end of the programme, with scope to specialise in advanced IT roles, including 2nd line support or field engineering.Employer Description:Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team.Working Hours :8.30am - 5.00pm Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental....Read more...
Responding in line with SLAs to customer support requests:
Telephone
Email
Connectwise
Verbal
Answering telephone using standard procedures:
Logging support calls onto helpdesk software (Connectwise) if customer has not already logged
New user creation for customers
Daily backup checks
Configuration and installation of workstations, laptops, printers, routers and any other hardware as required. Usually at Flex but may be at customer site
Keeping customer updated when working on support tickets via Connectwise
Working to resolve helpdesk issues in a timely manner but escalating to 2nd line if required
Entering time on Connectwise
Creating documentation on any installations, or updating calls as required
Transfer of equipment from reception to Flex work area.
Assisting all members of Flex
Potential customer site visits as role progresses alongside Flex staff member therefore ability to drive would be preferred.Training:Information Communications Technician Level 3.Training Outcome:The right candidate will have the opportunity to secure a full-time position with the employer and continue to grow their career within the business.Employer Description:Flex initially grew out of working as part of one of Shropshire’s largest accountancy practices. The skills and knowledge our team acquired by working within the professional services industry has been the perfect grounding for working with many businesses. Integrity, professionalism, the very best services and implementing cost efficient solutions are at the top of our list.Working Hours :Monday - Friday 8:30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
First line desktop support to internal colleagues
PC & Laptop software build, configuration & repair
IT Peripheral support, setup & configuration.
Software loading & configuration
Application support: Microsoft Office, CRM & Finance systems
Support of LAN & WiFi networks
Support of fixed line & mobile telephony
Procurement of IT equipment
Escalation of issues & communications with third party service providers
Support of internal IT & System projects
Enforcement of IT policies & Information Security practices
Training:Information Communication Technician Level 3 Apprenticeship Standard:
Qualification together with on site training by the employer.
For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage)
There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.
Knowledge Areas Include:
Hardware and Networking
Software and Security
ICT Administration
Training Outcome:Progression onto 2nd line duties and exposure to greater levels of responsibility and learning. Learning through involvement in other project areas. Potential for full time employment after apprenticeship completion.Employer Description:Slicker Recycling is the UK’s leading specialist in sustainable waste management, proudly serving over 30,000 customers nationwide. With a strong focus on innovation and environmental responsibility, Slicker transforms waste oil and other hazardous materials into valuable resources through cutting-edge recycling technologies. Their state-of-the-art re-refinery reduces carbon emissions by over 30%, supporting a true circular economy. Backed by a dedicated team and a nationwide fleet, Slicker delivers reliable, compliant, and eco-friendly solutions that help businesses meet their green goals — all while working toward a zero-waste-to-landfill future. Working Hours :Monday - Friday, shifts TBC.Skills: IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
You will be working as part of the 2nd Line Support Team, working alongside other specialist teams across the technology department to gain a good understanding of all technology aspects and lifecycle. As part of your job role, you will be supported by the team around you, ensuring you are getting the best out of your apprenticeship!Training:Level 3 Apprenticeship in Information Communication
The successful candidate will undertake a nationally recognised qualification through TDM
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification
Training Outcome:
For the right person, there is the opportunity to progress to a higher level apprenticeship upon completion
Employer Description:Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
A leading provider of secure satellite communications and technical support services is seeking a Technical Service Manager to take ownership of high-priority UK Government support cases. This is a key role supporting MOD satellite communication systems, ensuring that service delivery meets demanding SLAs and through-life performance expectations.
This position offers the opportunity to work at the heart of defence communications, managing technical escalations, driving resolutions, and working closely with engineering, project, and field service teams.
Key Responsibilities
- Manage and oversee all technical support cases related to MOD Commercial Satellite Communication Services.
- Act as the key point of contact for complex escalations, working alongside engineering, support, and project teams to resolve issues.
- Ensure service visits are coordinated for maximum efficiency, covering logistics, equipment use, and alignment with project or survey work.
- Collaborate with stakeholders to ensure support cases meet technical, commercial, and contractual obligations.
- Liaise with MOD authorities and internal teams, attending meetings and presenting status updates as needed.
- Track support trends using ticketing and monitoring systems and drive continual improvement initiatives.
- Maintain configuration control using secure systems and prepare technical documentation and case handover notes.
- Deliver training to 1st/2nd line support staff and onboard new Field Service Engineers.
Skills & Experience Required
- Royal Navy or MOD technical comms experience, particularly in COMSAT, MILSAT, MNE, and message handling systems.
- Technical knowledge of electrical/electronic systems, networking, and satellite communications.
- Ability to manage technical cases independently and communicate clearly with internal stakeholders and government customers.
- Proven problem-solving ability and ownership mentality.
- Strong documentation and organisational skills; confident using ticketing systems and standard office software.
- Eligible for or already hold DV Security Clearance.
- Knowledge of ITIL and wider MOD networks across land and sea is advantageous.
If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play a vital role in maintaining secure government communications.....Read more...
Daily roles and responsibilities but not limited to:
Provide technical support to internal staff through a range of communication channels
Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations
All helpdesk duties; dealing with internal customers in person and incoming calls, emails and messaging tools
Helpdesk duties (completing tickets), and understanding correct processes for escalating issues to 1st, 2nd or 3rd Line Engineers as appropriate, or to other technical specialists within the Organisation
Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development
Helping with IT administration tasks
Training Outcome:
Ongoing Training and Development
Employer Description:Contamac is the world’s largest manufacturer of contact and intraocular lens materials, and a leading innovator in the development of specialist polymers and biocompatible materials for medical applications. We don’t make contact or intraocular lenses – our customers do, from our materials.Working Hours :Monday to Friday
(08:30- 17:00)Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Daily roles and responsibilities but not limited too;
- Provide technical support to internal staff through a range of communication channels
- Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
- Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
- Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations
- All helpdesk duties; dealing with internal customers in person and incoming calls, emails and messaging tools
- Helpdesk duties (completing tickets), and understanding correct processes for escalating issues to 1st, 2nd or 3rd Line Engineers as appropriate, or to other technical specialists within the Organisation.
- Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development
- Helping with IT administration tasksTraining:Maths and English Functional Skills. Information communication technology Apprenticeship Level 3.Training Outcome:Ongoing Training and DevelopmentEmployer Description:Contamac is the world's largest manufacturer of contact and intraocular lens materials, and a leading innovator in the development of specialist polymers and biocompatible materials for medical applications. We don't make contact or intraocular lenses - our customers do, from our materials.Working Hours :Monday to Friday (08:30 - 17:00)Skills: Team Working,Organisation Skills....Read more...
Providing high-quality customer service and technical support over the phone and via a ticketing system.
Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems.
Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs.
Prioritising and managing your workload effectively.
Meeting key performance targets and service standards.
Contributing to process and technical improvements.
Following company procedures, policies, and values at all times.
Training:Why choose our Cloud Network Specialist apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
Learn about core networking principles, including network addressing, cloud, virtualisation and security
Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
Train with QA – the largest and leading provider for both Microsoft and AWS training
Learn technical content that aligns to, and is relevant to, employers and the market
Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready.Working Hours :37.5 hours per week, Monday to Friday, 9am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills....Read more...
Position: Technical Support Engineer
Job ID: 2394/6
Location: Redhill Surrey
Rate/Salary: £34K +£3500 shift allowance
Benefits: Plus 4 on 4 off shift allowance (12 hour shifts)
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Technical Support Engineer
Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Technical Support Engineer:
•Strong commercial awareness with the ability to work independently and take initiative.
•Eager to continuously learn and support new systems and services.
•Quick to absorb technical knowledge, troubleshoot issues, and clearly explain product functionality over the phone.
•Excellent customer service skills, with confidence in both phone and face-to-face interactions.
•Determining priorities in an environment where customer demand varies constantly.
• Keeping up to date with product knowledge, technical and regulatory changes
• Managing other Shift workers
Qualifications and requirements for the Technical Support Engineer:
•Familiarity with MOD systems and equipment support
•Hands-on experience with Inmarsat and/or VSAT systems
•Knowledge of customer equipment and systems, including:
•Maritime satellite equipment (Inmarsat)
VSAT systems (Intellian, Seatel, T&T)
•Land mobile systems (BGAN, Iridium, Thuraya, GX)
IP networking (e.g., CCNA, JNCIA)
Desirable Experience
•Experience in Customer Service and Network Operations
•Technical Engineering background
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
Your primary responsibilities & duties will include:
Providing 1st and 2nd line IT Support to our customers
Monitoring Customers Infrastructure via RMM solution
Following escalation procedures to ensure Service Level Agreements are met
Managing customer issues through to closure
Identifying recurring outages and trends
Providing ongoing documentation and improvement of processes
Liaising with a third-party suppliers
Attending customers’ sites when necessary
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
ICT (Information Communications Technician) level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 3 IT qualification
Training Outcome:Over 90% of our Apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship programme.
Just IT have already helped over 1000 people start their tech and digital careers with an Apprenticeship.Employer Description:We are Guidance Technologies
your reliable and responsive IT partner
Our expert team specialise in complete IT support and management to bring out the best in your business. We understand that each client is different and tailor our services by project and by person. Serving London and the South East, we proactively aim to improve, support and manage IT systems to keep your business connected, secure and protected.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shift TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Hard-working,Motivated,Positive attitude,Hardware and software,Troubleshooting....Read more...
Deploy, manage and troubleshoot Apple devices including MacBooks and iPhones
Prepare user accounts for new starters
Provide 1st and 2nd line hardware / software support to all internal staff
Manage, maintain and troubleshoot all audio-visual equipment found in Tecknuovo's office meeting spaces
Assist with the deployment and maintenance of Intune mobile device management policies
Assist the IT Manager with administrative tasks such as ISO documentation, maintaining the IT Inventory and information security
Training:Why choose our AWS Cloud Support Specialist Level 3 programme?
The AWS Cloud Support Specialist apprenticeship allows you to recruit fresh cloud talent or upskill your existing workforce to become work-ready first-line IT support, specialising in AWS and cloud management. An AWS Cloud Support Specialist’s role is desk-based and revolves around system user queries and resolving faults in a helpdesk environment. AWS Cloud Support Specialists are expected to rectify or escalate faults swiftly, to mitigate internal and external impact.
The AWS Cloud Support Specialist Level 3 apprenticeship enables the apprentice to:
Understand how to carry out a methodical approach to problem-solving
Become aware of the key organisational, cultural and health and safety considerations required by AWS Cloud Support Specialists
Comprehend core networking principles, including network addressing, Cloud, Virtualisation and Security.
Gain a fundamental understanding of operating system concepts in cloud-based environments
Grasp the concept of cloud-enabled systems, secure integration, disaster recovery, principles of test plans and automation tools
Tools and technologies learned: Learners will learn to use AWS.Training Outcome:
We advocate for a continuous learning culture with bespoke training programmes to support you in your career growth. We recommend and contribute towards study materials, courses and conferences that will help you learn and further develop your skills
As well as conducting monthly growth canvases to support you in reaching your full potential
Employer Description:Tecknuovo is a technology consultancy with a deliberately different approach. This means we focus on people, not technology. We move at pace and ensure zero dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions — we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation.Working Hours :Days to be confirmed between the hours of 9.00am - 5.30pm, 4 days in the office, Fridays working from home.Skills: IT skills....Read more...
Provide 1st Line of support for computing and AV estate
Provide 1st line of support for the server and the network infrastructure
Set up computers
Set up emails, Active Directory accounts and basic configuration
Attend to incidents and problem tickets within SLAs
Perform diagnosis and analysis of issues to support 2nd and system architecture in handling complex system issues
Perform initial analysis of information security incidents
Maintain starters and leaver accounts
Maintain IT asset register
Assist with moving systems and platforms on the domain
Supporting the teaching, operation teams and the pupils across the foundation
Engage with the estate team in rolling out new systems
Ensure all systems are available, up to date and secure
Ensure all systems are patched and maintained appropriately and within the Information Security Framework
Document learning and share those with the IT Support Team
Provide suggestions for automation when needed
Handle telephony systems issues
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out of installation and commissioning of new systems or upgrades
Network Technician
Installation and commissioning of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT-related hardware or software
Digital Communications Technician
Installation and commissioning of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT-related hardware or software
Training Outcome:Ongoing Tech Support role with room to grow into Senior IT roles.Employer Description:Mill Hill Schools consists of five independent schools offering co-education from 3–18-year-olds, these include Grimsdell, Belmont, Mill Hill School, Mill Hill International and Cobham Hall. Combined, the schools have circa 700 staff and circa 2000 pupils.
We are situated in a magnificent 120-acre parkland campus on the edge of the North London Green Belt, providing a wonderful environment in which to work.
We are committed to the on-going professional development of all our teaching and support staff as well as the full induction and training of all new staff.Working Hours :8am – 5pm working hours. Full time, 40 hours a week.Skills: Team player,Good people skills,Professional attitude,Patience and understanding,Ability to diagnose problems,Analyse problems,Microsoft environment,Office 365 and Apple Systems,Open mindset and resourceful....Read more...
Applications are invited from suitably qualified Consultant Histopathologists for a full time NHS post for the Department of Diagnostic and Molecular Pathology based in beautiful Truro, Cornwall.The laboratory is a designated centre for many Cancer sites and has full UKAS Accreditation. Receiving over 35,000 Histology, approximately 1,600 Diagnostic Cytology and 900 autopsy requests during 2023 and performing a wide range of molecular techniques. Applicants from both specialised and more generalised backgrounds will be considered, but an interest in GI &/or dermatopathology would be preferable.The plan is to install & implement digital Histopathology in 2025You will:Undertake Molecular automated PCR for theranostic work (e.g Idylla BRAF) and tumour expression analysis (e.g ALK in lung carcinoma) Provide an EUS and EBUS rapid onsite evaluation service for pancreatic, lung, adrenal & head/neckProvide Pathology support for Bowel Cancer Screening programme including age expansion and Bowel Scope ScreeningWork collaboratively with neighbouring hospitals which includes the procurement of an end-to-end digital Histopathology solution, which will connect all 5 Trusts within the region, facilitating the sharing of cases, MDT discussion & expert 2nd opinion. Person Requirements:- Full registration with a licence to practise with the GMC - FRCPath or show evidence of equivalent qualification- On GMC specialist register or within 6 months of interview date- Applicants that are UK trained, must also be a holder of a Certificate of Completion of Training (CCT), or be within six months of award of CCT by date of interview. Applicants that are non-UK trained, will be required to show evidence of equivalence to the UK CCT- Experience of undergraduate and postgraduate teachingIn addition to full NHS Employee Benefits, the additional advantages of working for this Trust include:– A generous relocation bonus up to £8,000 if applicable– Flexible working– Blue light card and NHS discountsJarrodean is a leading UK healthcare recruitment partner to the NHS and UK Independent Sector As a nurse-led consultancy our detailed understanding of the complexity of such specialist clinical roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Job Description:
We have an exciting opportunity for an Anti-Financial Crime Analyst to join a global investment company on an initial 6-month temporary contract based in Edinburgh (hybrid working).
The successful candidate will ensure business practices meet legal and regulatory requirements and the company’s Anti-Financial Crime and Anti Bribery policy.
Skills/Experience:
Awareness of Financial Crime in Financial Services
Good system & product knowledge
Proficient in Microsoft Office, including Excel, PowerPoint and Word
Has an ability to work both collaboratively and independently working unsupervised with limited direction
Good prioritisation and time management effectively balancing a very varied workload
Be rigorously planned and organised to ensure demanding targets are achieved
A proactive approach to problem solving, taking ownership of issues and determination to follow tasks through to completion
Knows where to get relevant information from and will make use of all available sources across the Group
Core Responsibilities:
Ensure that at all times business practices meet legal and regulatory requirements and the company’s Anti-Financial Crime and Anti Bribery policy
Review & progress CDD / ODD / EDD / Onboarding
Undertake Transaction Monitoring on customer activity
Undertake Investigations as required
Support operational teams with AFC queries and questions e.g. Customer Risk Assessment / Customer Due Diligence
Build strong relationships with 2nd & 3rd line colleagues to ensure AFC requirements are met.
Contribute to a strong internal control environment through robust data and information maintenance
Encounter highly sensitive and confidential information every day and will be required to act with discretion and professionalism at all times
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16185
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Key Responsibilities:
Support daily routines and activities under guidance of qualified staff, creating a safe, engaging environment. Assist with care routines, observe development, and communicate professionally with colleagues. Be a positive role model and remain responsive to children’s needs.
Contribute to the company’s vision by fostering respect, reflection, and psychological safety. Take accountability for your own behaviour, remain open to feedback and collaboration, and act professionally in line with this job description’s expectations.
Early Years:
1. Interacts with children, using appropriate language and open body language.
2. Provides a friendly, caring and relaxing environment in-order to encourage confidence, independence and help children to learn.
3. Assists in maintaining a safe, clean and tidy nursery, ensures daily routines are adhered to.
4. Assist in the completion of key person children’s development records where required.
5. Adheres to all policies and procedures in relation to the safeguarding of children. Reports any concerns about children to the room leader, mentor or Safeguarding Officer.
General:
1. Ensures that operational procedures are fully understood and consistently followed.
2. Communicates effectively with parents and visitors where appropriate.
3. Appropriately consoles children if they become upset, applying appropriate positive behaviour intervention techniques.
4. Actively contributes as part of the team, attending team meetings and activities.
Self-Management:
1. Studies a recognised early years qualification within one of the Bright Little Stars authorised apprenticeship paths and is wholly committed to the training programme
2. Is mindful of personal safety and safety of colleagues
3. Acts professionally, follows all employee guidance as set out in the Trainee Apprenticeship Handbook
4. Attends training courses to further personal development and meet statutory guidelines
SKILLS, KNOWLEDGE, EXPERIENCE:
Essential to role
* Good verbal and written communication skills
* Empathetic, caring and friendly
* Enthusiastic, positive attitude. Committed to providing excellent care and education
* Ability to work as part of a team
* Is keen to learn and complete all course deadlines as requested
Desirable to role:
Experience of working with children under the age of 5 years oldTraining:Level 2 Early Years Practitioner apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:Could be a possibility for the right candidate to move into a full-time career in the Early Years sector.Employer Description:We are a vibrant and nurturing nursery dedicated to providing a stimulating and safe environment where every child can flourish. Our passionate team is committed to fostering curiosity, creativity, and a love for learning in our little ones. Join us in making a real difference in early childhood development!Working Hours :Option 1: 40 hours, Mon-Fri, shifts rotating 8am-5pm/9am-6pm
Option 2: 30 hours, Mon-Fri, shifts set 9am-3:30pm for 1st year, then 2nd year will increase to 40 hours.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Patience....Read more...
