Desktop Support Analyst - London
(Desktop Support Analyst, IT Support, 2nd Line Support, Systems Administration, Office 365, Windows 10, Windows Server, Infrastructure Engineer, Support, Networking, Windows 10, Windows Server, Azure AD, Microsoft Intune, Desktop Support Analyst, IT Support, 2nd Line Support, Urgent)
Our client is a highly reputable specialist within the insurance market. They have been a market leader for many years and are currently on the lookout for an exceptional Desktop Support Analyst with previous support experience and excellent communications skills to support all IT infrastructure within this growing business.
The successful candidate will be expected to provide physical hands-on support, telephone support, systems administration including Office 365 and Windows and resolve day‑to‑day IT incidents to help keep the business running smoothly. You will be expected to support users with desktop, laptop, software and peripheral issues and escalate more complex problems to the IT Manager where appropriate, with lots of opportunities to learn how to resolve these issues independently. A basic understanding of Azure AD environments, some Network troubleshooting and any experience managing devices via Microsoft Intune, would be highly beneficial.
A strong communicator with a helpful, user‑focused approach is essential, as is a positive attitude, curiosity about IT Systems and a genuine desire to learn and progress. If you are proactive, keen to grow, and enjoy solving problems for people, this role will suit you perfectly.
This is a rare opportunity to join and have a huge impact within a truly exciting and established business. The company is quick to recognize talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The exceptional career opportunity really makes this an elite environment for Desktop Support Analysts.
Salary: £30k - £35k + Excellent Bonus + Unbeatable Benefits
To apply for this position please send your CV to Nathan Warner at Noir.
NOIRUKTECHREC
NOIRUKREC....Read more...
Technical Consultant – Managed Services Provider
Location: Onsite in Wolverhampton Salary: between 45,000-50,000, depending on experience. Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:
Acting as a 2nd/3rd Line escalation point for complex technical incidents
Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
Providing presales and technical advisory support to the sales team
Engaging directly with customers to understand requirements and shape effective solutions
Contributing to the development and enhancement of the MSP’s service offerings
This is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Required experience:
Strong background within an MSP or multi‑customer environment
Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
Confident troubleshooting ability at a 2nd/3rd Line level
Experience delivering technical projects, ideally cloud migrations
Ability to support presales activity and communicate technical detail clearly
A proactive, consultative mindset and a genuine enthusiasm for technology
Office based – Wolverhampton.
Paying up to 50k, depending on experience.
Must be eligible to work in the UK.....Read more...
Main duties include within the First Year:
Departmental Placements within Nylacast, which will give potential apprentices a good understanding of Health, Safety and Environmental issues that arise to working right the way through to Quality, Inspection and Warehouse
Understanding Engineering Drawings and basic manufacturing techniques
Day/Block Release to college to study for Level 3 Engineering Apprenticeships
Work as a Team on a project set by the HR & Technical Trainer
Main duties after 2nd Year include:
Continuing Day/Block Release to College
Permanent Placement with one of the CNC Departments
Learning to Set & Operate the various machines within the department
Learning the CNC Programming Language
Ensure work is carried out to the highest standard and in the interest of the company
To be flexible and carry out other reasonable requests made by the line manager to support departmental or company objectives
Training:Machining Technician Level 3.
You will attend Leicester College, Abbey Park Campus, one day per week for training. Training Outcome:Full-time programmer on the machine tools.Employer Description:Nylacast is a leading manufacturer of low-weight, low-friction polymers components, using mechanical engineering principles, and offer award winning solutions for safety critical applicationsWorking Hours :1st Year
37.5h per week (Monday- Friday)
8:30am- 4:30pm
All Apprentices required to move to a double day shift working pattern from the second year.
2nd/3rd/4th Year
40h per week (Monday- Friday)
Alternating Shifts-
6am- 2pm /2pm- 10pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Support & Troubleshooting: Provide first-line technical support via phone, email, or portal. Troubleshoot hardware, software, and basic network issues.
Incident Management: Log all queries, requests, and incidents in the helpdesk system, ensuring timely updates and follow-ups.
User Administration: Manage user accounts, permissions, and access controls (e.g., Active Directory).
Equipment Maintenance: Assist in setting up, repairing, and deploying computers, mobile devices, and peripherals.
Documentation & Escalation: Escalate unresolved issues to senior technicians and help maintain asset databases or technical documentation.
Learning & Development: Actively participate in apprenticeship training, attend required college sessions, and complete assignments.
Training:Weekly Online delivery by Microsoft Teams through Sheffield CollegeTraining Outcome:The successful candidate will develop a skillset in desktop support, networking and enterprise mobility management, and cyber security. These skills will be foundational in an IT career. Typically, an IT service apprentice will progress to be an IT support technician (2nd Line) and can then specialise as a Network engineer or a Systems AdministratorEmployer Description:Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyondWorking Hours :9am – 5pm; Mon- Fri.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Respond to helpdesk queries via phone, email, or ticketing system
Diagnose and troubleshoot hardware/software issues
Escalate complex issues to higher-level support teams (2nd/3rd line)
Assist with setting up and configuring new IT equipment (PCs, printers, routers)
Apply software updates and security patches
Monitor antivirus and backups
Help users understand and use software tools
Set up new user accounts and permissions (e.g., Active Directory, Microsoft 365)
Training:Advanced Level Apprenticeship in IT Digital Support Technician consisting of:
Level 3 Apprenticeship in IT Digital Support Technician
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training will also be required as part of the apprenticeship.Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Established in 2000, Ability IT are a leading player in business to business IT support and Telecoms across our region and beyond and have built up a vast client list ranging from SME’s through to large corporates.Working Hours :Monday to Friday, 8:00am - 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative....Read more...
Service Desk Engineer – Preston Brook
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
Please note; you must have a UK driver’s license/own vehicle for this position.....Read more...
Monitor and operate manufacturing processes and production lines in line with the Standard Operating Procedures (SOPs).
Identify process inefficiencies, deviations, and improvement opportunities, supportive corrective actions where required.
Assist with troubleshooting and resolving process-related issues to maintain production performance.
Support continuous improvement activities to enhance productivity, quality, and operational efficiency.
Maintain accurate process records, documentation, and production data.
Collaborate with Maintenance and Quality Teams to ensure smooth and compliant operations.
Training:You will be required to attend Advance 1 Campus, Dudley College, DY1 4AD, 1 day per week in term time only.
Upon successful completion of your apprenticeship you will receive a Level 4 Engineering Manufacturing Technician (mechanical) HNC apprenticeship qualification.
You will be assigned an assessor who will visit you in the workplace every 6-8 weeks to support you on your apprenticeship.
Training Outcome:
Process Technician
Line Leader
Process Engineer
Manufacturing Engineer
Employer Description:Magal Cables has been producing cables for over 80 years for the automotive and defence sectors under various company names and since 1987 has become an original equipment supplier to Nissan, Ford, Toyota and Honda. By 2003 Magal Cables were maintaining supply of service parts for these customers.From 2008 Magal Cables have won new original equipment contracts with Ford and introduced transfer work of mechanical assemblies, pedals, winches and handbrakes, pressing and moulding facilities have since been added as well as gearshift mechanisms and new 1st and 2nd tier automotive customers.
In 2020 the company changed ownership, is now part of Remsons Holdings Ltd and in 2023 as part of the group branding exercise, company is now named Remsons Automotive Limited.Working Hours :Monday to Thursday
08:15 - 16:45
Friday
08:15 - 13:15Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Understand Microsoft Software,Reliable,Accountable,Time Management,Safety awareness,Basic troubleshooting....Read more...
Process and resolve IT support tickets
Provide technical assistance to internal staff
Learn about IT infrastructure, systems administration, and troubleshooting
Support hardware and software installation and configuration
Assist with user account management and access control
Training Outcome:Possible full time role on completion.
Progression routes include:
IT Support Technician
Service Desk Analyst
2nd / 3rd Line Support Engineer
IT Systems Administrator
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 9.00am - 5.30pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
IT SUPPORT ADMINISTRATOR MANCHESTER (Ad hoc travel to Blackburn) UP TO £28,000 + TRAINING & DEVELOPMENT + CAREER PROGRESSIONTHE OPPORTUNITY: We’re recruiting on behalf of a well-established and growing professional services firm with a national presence. With offices across the UK and a strong reputation for delivering high-quality services, they are now seeking an IT Administrator to join their Manchester-based team.This is a fantastic opportunity for an IT professional to work closely with the Head of IT, supporting and maintaining infrastructure across multiple sites. The role offers excellent exposure to a broad range of technologies, systems, and projects, making it ideal for someone looking to develop their technical expertise and progress their IT career.You’ll be part of a collaborative and supportive environment where continuous improvement, training, and development are actively encouraged. This would suit someone from an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor or similar IT Support role looking to progress!THE IT SUPPORT ADMINISTRATOR ROLE:
Providing 1st/2nd line support to users across multiple offices (on-site and remote)
Maintaining and supporting IT infrastructure including servers, networks, desktops and remote devices
Managing and supporting Microsoft 365, Active Directory and Azure environments
Installing, configuring and upgrading hardware and software
Diagnosing and resolving system and network issues efficiently
Supporting IT security, backups and business continuity processes
Assisting with IT infrastructure projects and system improvements
Liaising with external suppliers to source and implement IT solutions
Managing user access, permissions and password resets
Supporting mobile device management and remote access systems
Maintaining IT hardware including laptops, PCs and printers
Delivering user training, support and technical guidance
Creating and maintaining IT documentation, policies and procedures
Monitoring system performance and identifying areas for improvement
THE PERSON:
Experience in an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor or similar IT Support role
Strong knowledge of Microsoft technologies including Office 365, Azure and Active Directory
Experience supporting Windows environments (Windows 10/11 and Servers)
Strong troubleshooting and problem-solving skills
Excellent communication skills with the ability to explain technical issues clearly
A proactive and organised approach, with the ability to manage multiple tasks
A team player with a positive and flexible attitude
Full UK driving licence and willingness to travel between sites when required
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Are you an enthusiastic IT Support Engineer looking for a long‑term role with variety, autonomy, and great client interaction? We are hiring for a permanent position based near Exeter, supporting a wide range of local businesses with both 1st and 2nd line issues, including onsite installation work.
You will split your time between the office and visiting clients for installations and infrastructure projects. A company vehicle is provided, so a driving licence is ideal.
If you are someone who delivers exacting standards, communicates well, and enjoys solving problems in a fast‑moving environment, you will fit right in.
We are looking for experience with:
Windows OS & Windows Server
Microsoft 365 and Exchange
Azure AD
Networking (TCP/IP, DNS, DHCP, VPNs)
Routers, Firewalls, and Policy Management
Bonus skills:
SharePoint
Backup & storage solutions
Citrix
If you are a Support Engineer or Systems Administrator who enjoys being client‑facing and takes pride in your work, we would love to hear from you.
Candidates will ideally be based in East Devon, around Exeter, Exmouth, Budleigh, Otterton, Beer, Seaton, Sidmouth, Ottery St Mary, Honiton, Axminster, or Lyme Regis.
Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship.
KEYWORDSWindows OS & Windows Server, Microsoft 365 and Exchange, Azure AD, Networking, TCP/IP, DNS, DHCP, VPNs, Routers, Firewalls, Policy Management, SharePoint, Backup Technologies, Storage, Citrix.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
Carry out routine maintenance on manufacturing equipment and machinery to support operational reliability.
Perform basic repairs and component replacements under supervision, following approved procedures.
Support the diagnosis and repair of mechanical, electrical, and hydraulic faults.
Respond effectively to equipment breakdowns to minimise downtime and restore operations.
Maintain accurate maintenance records, reports, and documentation.
Inspect equipment to ensure compliance with safety, quality, and regulatory standards.
Work alongside production teams to improve equipment performance and reliability.
Support the installation and commissioning of new machinery and equipment when required.
Maintain clean, safe, and well-organised work areas in line with health and safety requirements.
Training:You will be required to attend Advance 1 Campus, Dudley College, DY1 4AD, 1 day per week in term time only.
Upon successful completion of this apprenticeship, you will receive a Level 4 Engineering Manufacturing Technician (mechanical) HNC Apprenticeship qualification.
You will be assigned an assessor who will visit you in the workplace every 6–8 weeks to support you on your apprenticeship.
Training Outcome:Progression to Qualified Maintenance Engineer.Employer Description:Magal Cables has been producing cables for over 80 years for the automotive and defence sectors under various company names and since 1987 has become an original equipment supplier to Nissan, Ford, Toyota and Honda. By 2003 Magal Cables were maintaining supply of service parts for these customers.From 2008 Magal Cables have won new original equipment contracts with Ford and introduced transfer work of mechanical assemblies, pedals, winches and handbrakes, pressing and moulding facilities have since been added as well as gearshift mechanisms and new 1st and 2nd tier automotive customers.
In 2020 the company changed ownership, is now part of Remsons Holdings Ltd and in 2023 as part of the group branding exercise, company is now named Remsons Automotive Limited.Working Hours :Monday to Thursday 08:15 - 16:45.
Friday 08:15 - 13:15.Skills: Communication skills,Attention to detail,Team working,Understand Microsoft Software,Reliable,Accountable,Time Management,Safety awareness....Read more...
Support the setup, planning, and execution of component testing activities
Assist with managing engineering design changes and maintaining associated documentation
Carry out inspections and basic measurements to support component development and validation
Contribute to root cause analysis and recommend improvements to address quality or process issues
Ensure all testing and production activities comply with health, safety, and regulatory standards
Operate basic production machinery and tools safely and in line with Standard Operating Procedures (SOPs)
Work closely with cross-functional teams including Design, Manufacturing, and Quality
Identify and report maintenance or calibration issues in a timely manner
Maintain a clean, safe, and well organised work area
Support team-based improvement activites, including quality improvements and cost reduction initiatives
Training:
You will be required to attend Advance 1 Campus, Dudley College, DY1 4AD, 1 day per week in term time only
Upon successful completion of your apprenticeship you will gain a Level 4 Engineering Manufacturing Technician (mechanical) HNC Apprenticeship qualification.
You will be assigned an assessor who will visit you in the workplace every 6-8 weeks to support you on your apprenticeship
Training Outcome:
Team Leader/Supervisory Roles
Employer Description:Magal Cables has been producing cables for over 80 years for the automotive and defence sectors under various company names and since 1987 has become an original equipment supplier to Nissan, Ford, Toyota and Honda. By 2003 Magal Cables were maintaining supply of service parts for these customers.From 2008 Magal Cables have won new original equipment contracts with Ford and introduced transfer work of mechanical assemblies, pedals, winches and handbrakes, pressing and moulding facilities have since been added as well as gearshift mechanisms and new 1st and 2nd tier automotive customers.
In 2020 the company changed ownership, is now part of Remsons Holdings Ltd and in 2023 as part of the group branding exercise, company is now named Remsons Automotive Limited.Working Hours :Monday to Thursday, 08:15 - 16:45 and Friday, 08:15 - 13:15Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Understand Microsoft Software,Reliable,Responsible,Time Management,Decision Making skills,Ability to work under pressure....Read more...
Applications are invited from suitably qualified Consultant Histopathologists for a full time NHS post for the Department of Diagnostic and Molecular Pathology based in beautiful Truro, Cornwall.The laboratory is a designated centre for many Cancer sites and has full UKAS Accreditation. Receiving over 35,000 Histology, approximately 1,600 Diagnostic Cytology and 900 autopsy requests during 2023 and performing a wide range of molecular techniques. Applicants from both specialised and more generalised backgrounds will be considered, but an interest in GI &/or dermatopathology would be preferable.The plan is to install & implement digital Histopathology in 2025You will:Undertake Molecular automated PCR for theranostic work (e.g Idylla BRAF) and tumour expression analysis (e.g ALK in lung carcinoma) Provide an EUS and EBUS rapid onsite evaluation service for pancreatic, lung, adrenal & head/neckProvide Pathology support for Bowel Cancer Screening programme including age expansion and Bowel Scope ScreeningWork collaboratively with neighbouring hospitals which includes the procurement of an end-to-end digital Histopathology solution, which will connect all 5 Trusts within the region, facilitating the sharing of cases, MDT discussion & expert 2nd opinion. Person Requirements:- Full registration with a licence to practise with the GMC - FRCPath or show evidence of equivalent qualification- On GMC specialist register or within 6 months of interview date- Applicants that are UK trained, must also be a holder of a Certificate of Completion of Training (CCT), or be within six months of award of CCT by date of interview. Applicants that are non-UK trained, will be required to show evidence of equivalence to the UK CCT- Experience of undergraduate and postgraduate teachingIn addition to full NHS Employee Benefits, the additional advantages of working for this Trust include:– A generous relocation bonus up to £8,000 if applicable– Flexible working– Blue light card and NHS discountsJarrodean is a leading UK healthcare recruitment partner to the NHS and UK Independent Sector As a nurse-led consultancy our detailed understanding of the complexity of such specialist clinical roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Key Responsibilities:
Support daily routines and activities under guidance of qualified staff, creating a safe, engaging environment. Assist with care routines, observe development, and communicate professionally with colleagues. Be a positive role model and remain responsive to children’s needs
Contribute to the company’s vision by fostering respect, reflection, and psychological safety. Take accountability for your own behaviour, remain open to feedback and collaboration, and act professionally in line with this job description’s expectations
Early Years:
Interacts with children, using appropriate language and open body language
Provides a friendly, caring and relaxing environment in-order to encourage confidence, independence and help children to learn
Assists in maintaining a safe, clean and tidy nursery, ensures daily routines are adhered to
Assist in the completion of key person children’s development records where required
Adheres to all policies and procedures in relation to the safeguarding of children. Reports any concerns about children to the room leader, mentor or Safeguarding Officer
General:
Ensures that operational procedures are fully understood and consistently followed
Communicates effectively with parents and visitors where appropriate
Appropriately consoles children if they become upset, applying appropriate positive behaviour intervention techniques
Actively contributes as part of the team, attending team meetings and activities
Self-Management:
Studies a recognised early years qualification within one of the Bright Little Stars authorised apprenticeship paths and is wholly committed to the training programme
Is mindful of personal safety and safety of colleagues
Acts professionally, follows all employee guidance as set out in the Trainee Apprenticeship Handbook
Attends training courses to further personal development and meet statutory guidelines
Essential to role:
Good verbal and written communication skills
Empathetic, caring and friendly
Enthusiastic, positive attitude. Committed to providing excellent care and education
Ability to work as part of a team
Is keen to learn and complete all course deadlines as requested
Desirable to role:
Experience of working with children under the age of 5 years old
Training:
Level 2 Early Years Practitioner Apprenticeship Standard, including Functional Skills in English and maths if required
Training Outcome:
Could be a possibility for the right candidate to move into a full-time career in the Early Years sector
Employer Description:We are a vibrant and nurturing nursery dedicated to providing a stimulating and safe environment where every child can flourish. Our passionate team is committed to fostering curiosity, creativity, and a love for learning in our little ones. Join us in making a real difference in early childhood development!Working Hours :Option 1: 40 hours, Mon-Fri, shifts rotating 8am-5pm/9am-6pm
Option 2: 30 hours, Mon-Fri, shifts set 9am-3:30pm for 1st year, then 2nd year will increase to 40 hours.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Patience....Read more...
You will help support over 100 staff across the business, gaining hands-on experience in IT support, device management, licensing, networking, and cybersecurity. Working alongside the IT Manager, you will help maintain the core systems that keep the business running day-to-day.
This is an opportunity to build real-world IT experience in a fast-growing, international company, with early responsibility and the chance to take ownership of key IT processes.
Duties will include:
Provide 1st and 2nd line IT support via Jira and Slack, resolving local and remote user issues across multiple international offices
Deliver IT support to 100+ users, both in-person at the Stretford HQ and remotely across Windows and macOS environments
Support user onboarding and offboarding, including account provisioning, device configuration, and access control
Assist with Microsoft 365 administration, including user management, licensing, SharePoint, and Teams
Support software and license management across the organisation
Assist with IT security processes, including access reviews, MFA enforcement, endpoint protection, and policy adherence
Provide network troubleshooting support, including VPN, connectivity, and office infrastructure (hardware setup and replacement.)
Maintain and enhance IT documentation and internal knowledge base including updating of Confluence I.T..guides
Support asset management and hardware provisioning lifecycle
Assist in the implementation and rollout of IT security policies, best practices, and user training initiatives
Support cloud systems management (Microsoft 365 and Azure.)
Assist with backup and disaster recovery processes
Support video conferencing systems, including meeting room setup, AV troubleshooting, and ensuring reliable Teams/Zoom calls
Contribute to IT projects and service improvements across all offices, enhancing user experience and operational efficiency
Training:
We can offer the flexibility of virtual sessions to accommodate your schedule
There will be in-person sessions at the campus once or twice a month to ensure an engaging and comprehensive learning experience
UA92 CampusBrian Statham WayOld TraffordStretfordManchesterM16 0PUTraining Outcome:
Upon successful completion of the apprenticeship, there may be an opportunity to progress into a full-time IT Support role within Conductr
The apprentice will gain experience supporting a global business environment across multiple regions, with opportunities for further training and industry certifications
Employer Description:Conductr are an award-winning company, founded in 2022, we hit the ground running with our first major theme park attraction delivered within a year. As business grew, so did our team – we’re now 100+ strong, based across ourManchester, Orlando, and Abu-Dubai. Bringing together the brightest minds to spark a shockwave.
Entertainment is evolving. Capturing attention and participation is harder than ever. To truly engage people we need to create spaces people feel a part of –interactive, sensory driven, and powered by seamless tech.
We design immersive experiences that places audiences inside the moment. Creative, tech, engineering, software, production – it’s all in-house. That means faster decisions, sharper integration, and experiences that workcreatively, technically, and commercially.
5th Fastest Growing UK Company and Great Place to Work. We have been listed as the 5th fastest growing founder-led company in the UKfor 2025 by FEBE.
We’re proud of the culture that we’ve built, the team we have, and to have been listed a great place to work for 2025.
Current 2025 Great Place To Work accreditations:
30/100 Best Company for Development21/100 Best Company for Wellbeing19/100 Best Company for Women
Best Workplace in Tech
LDC's Top 50 Most Ambitious Leaders and Winners of The International AwardOctober 2025 – CONDUCTR’s founders, Pete and Jos, were featured in The Times in recognition of being amongst The LDC Top 50 Most Ambitious Business Leaders for 2025. They were awarded The International Award inrecognition of the company’s global growth and impact.Working Hours :Monday - Friday, 9.00am - 5.00pm (On site)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Strong interest in IT and tech,Good problem-solving skills,logical thinking,Willing to learn,Interest in IT systems,Interest in security,Interest in IT infrastructure....Read more...
