Joining a fast paced and friendly team, as a senior IT technician you will be dealing with every day support issues, maintaining infrastructures and responsible for scoping, designing and implementing solutions for customers along side our project manager.Ideally this role is suited to someone who is keen to constantly learn and push themselves to achieve. Fluent are growing fast and you would have the opportunity to grow with us.You will be part of a newly merged team, looking after our customers devices, physical infrastructures, IaaS and SaaS environments as well as security measures, connectivity and in some cases phone systems.The role is office based, however customer site visits will be required.Main duties
Provide 2nd and 3rd line support for customersServer installation, configurations and maintenanceConstantly monitor internal and customer security measuresNew customer onboardingLiaise with account managers and sales team to scope and design customer solutionsAssisting with technical project implementationsMaintain high level documentation
Desired Experience & Skills
At least two years experience in a 2nd Line roleMicrosoft Active Directory & EntraMicrosoft Exchange/M365 ExchangeMicrosoft 365 licencing understandingMicrosoft Intune & MDMMicrosoft identity managementExceptional networking skills inc. VLANs and diagnosticsFirewall management, policies and routingVirtualization - VMWare & Hyper-VComfortable using SSHComfortable in assessing customer requirements and ways of working to design and recommend solutionsRMM experienceGood communication skillsAbility to discuss technical matters in a language that customers understandFull UK driving licence
Advantageous Experience
AzureUbiquiti eco systemFortigate firewallsUnderstanding of backup products such as Datto, N-Able, Veeam etcNinjaOne RMMMicrosoft, Cisco, Ubiquiti or Fortinet certifications
About UsWe are one of the leading MSP's in the South East. Part of the larger Fluent Group we provide IT services, telecom services and data & connectivity services to both small and household name businesses. Fluent Technologies is now 12 years old and we see year on year growth making us an excellent career opportunity.Based in Crowborough we have a lovely office equipped with full height sliding door windows, full air conditioning throughout, two kitchen areas, private parking to the rear and a number of options for lunch within 5 minute walk including a cafe, chinese, Tesco and Sainsburys.We have a great atmosphere at the office, relaxed but hard working. The company also fund a yearly Christmas night out and provide polo shirts, jumpers, jackets and work trousers.There is a range of company vehicles available for use when visiting customer site. There may be occasions that use of your personal car is required however.Job Types: Full-time, PermanentBenefits:
Additional leaveCasual dressCompany eventsCompany pensionFree parkingOn-site parking
Experience:
2nd line: 2 years (preferred)
Work Location: In person....Read more...
Technical Consultant – Managed Services Provider
Location: Onsite in Wolverhampton Salary: between 45,000-50,000, depending on experience. Type: Permanent
A leading Managed Services Provider is seeking a versatile and ambitious Technical Consultant to join its growing team. This is a role for someone who enjoys variety, thrives in a fast‑paced environment, and is keen to play a key part in the expansion of a rapidly developing Managed Services and IT Services portfolio.
The position offers a blend of technical escalation, project delivery, and customer‑facing consultancy, providing a strong platform for long‑term progression as the business continues to scale.
Key responsibilities:
The Technical Consultant will operate as a senior technical resource within the MSP, supporting both internal teams and external customers. Responsibilities include:
Acting as a 2nd/3rd Line escalation point for complex technical incidents
Delivering on‑prem to cloud migration projects, with a focus on Microsoft 365 and Azure
Providing presales and technical advisory support to the sales team
Engaging directly with customers to understand requirements and shape effective solutions
Contributing to the development and enhancement of the MSP’s service offerings
This is a hands‑on, multi‑faceted role with exposure to a wide range of technologies and customer environments.
Required experience:
Strong background within an MSP or multi‑customer environment
Solid technical expertise across Microsoft 365, Azure, and traditional on‑prem infrastructure
Confident troubleshooting ability at a 2nd/3rd Line level
Experience delivering technical projects, ideally cloud migrations
Ability to support presales activity and communicate technical detail clearly
A proactive, consultative mindset and a genuine enthusiasm for technology
Office based – Wolverhampton.
Paying up to 50k, depending on experience.
Must be eligible to work in the UK.....Read more...
Administer Infrastructure and networking of company systems
Systems, printers, computers, computer equipment: Mail server (Office 365 / SmartCloud), Virtual servers (Hyper-V), Network security, Telephone system, Wireless management
IT Infrastructure maintenance
Provide 1st and 2nd line support for all company users worldwide
Purchasing: IT equipment, Printer supplies
Backup support and configuration
Daily system monitoring
Windows Server, Office 365, Hypervisors (Hyper-V/VMware), Active Directory, Networking and Hardware
CRM Support
SAP user support
Execute yearly defined projects
Training:
One day per month attendance required at college, remaining training will be in the workplace
Training Outcome:
You will gain a Level 3 qualification in Information Communications Technician
Employer Description:Vispring is one of the world’s leading luxury bed brands and has been manufacturing in the UK since 1901. Based in Plymouth since 1970, beside the Tamar River, Vispring sells to 59 countries around the globe and is the benchmark for handmade, bespoke, high-quality beds that are made using only the finest natural materials to guarantee a perfect night’s sleep.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Willingness to learn,Professionalism....Read more...
Deliver confident, customer‑focused 1st and 2nd line IT support to keep our teams up and running
Set up and roll out new equipment, making sure users get a smooth, stress‑free start
Maintain and upgrade systems so everything runs smoothly behind the scenes
Strengthen our security by applying essential patches and managing user accounts with precision
Get hands‑on with server builds and configuration, learning how the backbone of IT comes together
Support the delivery of impactful IT projects that help us improve, evolve, and innovate
Audit systems and assets to ensure everything is accurate, secure and ready for future growth
Training Outcome:
IT Support Specialist
Employer Description:At VodafoneThree, you won’t just start an apprenticeship, you’ll start shaping a future. From your very first day, you’ll be welcomed into a community that knows the value you bring, supported by experienced mentors who guide, encourage and challenge you. You’ll work on meaningful projects that help build the UK best network, all while developing your confidence, capability and skills.
Whatever path you’re stepping from – sixth form, college or a career change - this is where you take your next step with purpose. Here, you’ll find an environment built on collaboration, shared experience and teams who always have your back. This is a place where people know you, where your contribution matters and where you become part of something bigger. Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills....Read more...
Provide telephone and remote 1st line support
Log and manage tickets using our PSA system
Assist with Microsoft 365 user administration
Support installation of hardware and software
Progress into site-based installations
Update and maintain internal process documentation
Help improve digital systems and workflows
Test new tools, automations and security configurations
Document recurring issues and suggest improvements
Support internal quality and compliance initiatives
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:Successful completion of the Level 3 ICT Apprenticeship may lead to:
2nd Line Support Engineer
Increased technical responsibility
Potential enrolment onto a Level 4 Cyber Security or Network Engineer Apprenticeship
We are particularly interested in candidates who want to build a long-term career in cyber security.Employer Description:ABCOM is an established Managed Service Provider supporting businesses across Sussex and the South East. We specialise in managed IT support, Microsoft 365 environments, and cyber security compliance including cyber essentials.
We are looking for a motivated apprentice who wants to build a genuine career in IT — with clear progression into Cyber Security or Network Engineering.Working Hours :9am - 5pm.
Days TBC.Skills: IT skills,Attention to detail,Team working....Read more...
Service Desk Engineer – 1st /2nd Line Support – Healthcare Technology – Solothurn / Hybrid
(Key skills: Service Desk Leadership, IT Support Management, Incident & Request Fulfilment, ITSM, SLA Management, Team Coaching, Process Improvement, Stakeholder Engagement, Healthcare Applications, Windows & Mac Support, Active Directory, Network Troubleshooting)
Are you a proactive IT support leader with a passion for ensuring seamless day-to-day service delivery? Do you thrive on coaching teams, improving processes and delivering exceptional support in fast-paced environments? If so, this could be a rewarding opportunity to drive service excellence within a healthcare technology organisation.
Our client, a forward-thinking healthcare technology provider supporting clinical, operational and patient-facing systems across multiple care settings, is seeking a Service Desk Engineer to lead its IT support function. Based in Solothurn with hybrid working, you will be responsible for ensuring high performance, responsiveness and client satisfaction across the service desk and infrastructure support teams.
In this role, you will manage the service desk’s daily operations — ensuring timely resolution of incidents and service requests while meeting SLAs and quality standards. You will provide leadership, coaching and development to first- and second-line support staff, driving continuous improvement in how support is delivered. You’ll also act as a point of escalation for complex technical issues, ensuring they are addressed efficiently and effectively.
You will work closely with internal stakeholders, healthcare professionals, technical teams and vendors to understand needs, prioritise issues and implement solutions that enhance system availability and user experience. Your remit will include analysing service metrics, identifying trends, and recommending improvements to processes, tools and training to proactively reduce recurring issues.
The ideal candidate will bring solid experience in IT support leadership, with a strong understanding of service desk operations, IT service management principles and support tools. You should be comfortable managing teams, refining processes and communicating clearly across technical and non-technical audiences. Experience within healthcare or with clinical systems is a strong advantage, but not essential — what matters most is your ability to deliver reliable, people-centric support services.
This is a great opportunity to join a purpose-driven organisation where your leadership will make a meaningful difference to the quality and reliability of technology services that support healthcare delivery.
Location: Solothurn, Switzerland / Hybrid working
Salary: CHF 95,000 – CHF 105,000 + Bonus + Benefits
Applicants must have the right to work in Switzerland.
NOIRSWITZERLANDREC
NOIREUROREC....Read more...
What you’ll be doing as an IT Hub Desk Apprentice:
IT Stock Management: Organise, track, and support ordering of IT equipment
Customer Onboarding: Set up IT for starters and movers, collect kit from leavers, and follow security processes
2nd Line Support: Resolve hardware, software, and peripheral issues; diagnose and escalate when needed
Customer Experience: Act as a friendly point of contact and identify service improvements
Learning & Development: Train, shadow IT Hub Engineers, test new features, and begin learning automation tools
Training:
You’ll train with Firebrand Training, combining online learning with residential block release at their Wyboston Lakes training centre, with accommodation provided
Knowledge,skills and behaviours as set out in the Level 3 Information Communications Technician Standard
Training Outcome:
Permanent contract with a 18-24 month structured programme
Employer Description:Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to comeWorking Hours :36-hour week over four working days plus one training day Monday - Friday. Exact Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Provide technical support to customers both internal and external through a range of communication channels
Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations
Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
Install and configure relevant software and hardware as appropriate. For example, mobile apps, printers, projectors, scanners and cameras.
Support the roll-out of upgrades or new systems or applications
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Undertake the relevant processes with the relevant tools and technologies to resolve ICT technical issues
Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for your own professional development
Training:Your apprenticeship programme is with Keibra. Keibra delivers training on-site at our own premises in Burnley (BB11 5UB), with some sessions provided remotely as and when it is more suitable. The scenario-based, face-to-face, practical training sessions means you can put your new skills into practice within a professional working environment and develop the competency you need to be an IT Support Engineer. You will also have a work mentor and 1-2-1 sessions with the trainers from Keibra.Training Outcome:Seriun have an amazing Career Progression policy of internal recruitment over external giving you the opportunity to progress into 2nd or 3rd line support roles, and they also have a dedicated Cyber team. Employer Description:Seriun is a leading Managed Service Provider of IT, telecoms, and cyber security solutions. Our objective is to provide proactive, effective solutions for these core technology services, which are a critical component to our clients’ success. We manage thousands of incidents, so our customers can focus on delivering exceptional service. We have recently taken extra steps towards offering a fully customer-centric service that has exceptional added value to our customers. We’re proud to go above and beyond the level of customer service offered by competitors of the same size. Our headquarters are in Lancashire and in 2020 we opened a new office in Manchester City Centre, giving great coverage to growing businesses across the Northwest and nationally across the UK. We’re an equal opportunities employer who values diversity. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
As a Chubb Apprentice Engineering Technician you will:
Get off to a great start on a rewarding career in a vibrant and exciting sector that is set to continue to grow and is continuously adopting new innovations as technologies evolve
Attend training and gain experience on a wide variety of methods and equipment
Attend college as determined by the company, throughout the apprenticeship (Block & Day release)
On Job Training (OJT) as determined by Chubb and his/her Line Manager in accordance with Company requirements
Compile a Portfolio of Evidence as a requirement of their progression to support both their academic study and future application for Eng Tech with the IET
Complete marked assignments (TMA’s) to an acceptable standard as determined by our selected College/Chubb Systems Apprenticeship Manager
Get training on the installation and configuration of security applications on PC-based systems
Learn how to set up, configure, and test security outstations and devices
Perform software and system modifications as required
Provide hands-on and remote support to project and system engineers
Liaise effectively with suppliers and clients for seamless project execution
Conduct on-site commissioning and support activities in alignment with project and service demands
Must be 16 years or over as you will need to drive as part of your role. We will accept someone learning to drive on the understanding that you will have a full driving licence by the end of your 2nd year
Training:
While on this apprenticeship, you will work towards a Level 3 Tech Support Engineering Technician apprenticeship based in England
The training will consist of week-long modules covering theory and practical classroom training, manufacturer systems training, and real-world experience shadowing Chubb engineers in the field
Be prepared to attend local college on day-release or stay away as required on weekly block-release residential training, as delivered by our Apprenticeship training partners
Training Outcome:Complete the programme and you will join our Head Office team as a fully qualified Tech Support Engineer. Here your training will continue, with close support from our early careers team.Employer Description:Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level. Working Hours :Monday - Friday, 9.00am - 5.00pm with 30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Applications are invited from suitably qualified Consultant Histopathologists for a full time NHS post for the Department of Diagnostic and Molecular Pathology based in beautiful Truro, Cornwall.The laboratory is a designated centre for many Cancer sites and has full UKAS Accreditation. Receiving over 35,000 Histology, approximately 1,600 Diagnostic Cytology and 900 autopsy requests during 2023 and performing a wide range of molecular techniques. Applicants from both specialised and more generalised backgrounds will be considered, but an interest in GI &/or dermatopathology would be preferable.The plan is to install & implement digital Histopathology in 2025You will:Undertake Molecular automated PCR for theranostic work (e.g Idylla BRAF) and tumour expression analysis (e.g ALK in lung carcinoma) Provide an EUS and EBUS rapid onsite evaluation service for pancreatic, lung, adrenal & head/neckProvide Pathology support for Bowel Cancer Screening programme including age expansion and Bowel Scope ScreeningWork collaboratively with neighbouring hospitals which includes the procurement of an end-to-end digital Histopathology solution, which will connect all 5 Trusts within the region, facilitating the sharing of cases, MDT discussion & expert 2nd opinion. Person Requirements:- Full registration with a licence to practise with the GMC - FRCPath or show evidence of equivalent qualification- On GMC specialist register or within 6 months of interview date- Applicants that are UK trained, must also be a holder of a Certificate of Completion of Training (CCT), or be within six months of award of CCT by date of interview. Applicants that are non-UK trained, will be required to show evidence of equivalence to the UK CCT- Experience of undergraduate and postgraduate teachingIn addition to full NHS Employee Benefits, the additional advantages of working for this Trust include:– A generous relocation bonus up to £8,000 if applicable– Flexible working– Blue light card and NHS discountsJarrodean is a leading UK healthcare recruitment partner to the NHS and UK Independent Sector As a nurse-led consultancy our detailed understanding of the complexity of such specialist clinical roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Employment SpecialistLocation: Norwich Hours: 37 per week (subject to Four Day Week scheme after probation) Contract: Permanent (subject to funding) Salary: £29,970 Leave: 23 days p.a. + bank holidays Application Deadline: Monday 2nd March 2026 Interview Date: Tuesday 10th March 2026 Reports to: Connect to Work Project ManagerAbout the RoleAs an Employment Specialist within the Connect to Work project, you'll manage a caseload of Norfolk residents with barriers to finding work, supporting them to secure sustainable paid employment. You'll deliver the Individual Placement and Support (IPS) approach (training provided), providing person-centred advice and guidance while building positive relationships with local employers to enable clients to move into suitable employment. This highly mobile role involves working across community venues, primary care and health settings, partner organisations, and Future Projects offices.Key Responsibilities
Manage an active caseload, delivering the full IPS journey: engagement, vocational profiling, employer engagement, job matching, and in-work supportComplete vocational profiles and co-produce action plans focused on goals, strengths, and support needsProvide practical job-search support (CVs, applications, interview preparation) and careers guidanceProactively develop employer relationships, negotiate reasonable adjustments, and advocate for participantsMeet IPS fidelity expectations for employer contact frequency and generate suitable vacanciesProvide ongoing in-work coaching and support to participants and employers, preventing job lossSupport progression (hours, pay, responsibilities, training) aligned to participant goalsEmbed with clinical/primary care and community teams; attend regular MDT/clinical meetingsCoordinate warm referrals with VCSE partners, JCP/DEAs, adult learning, housing, and community servicesMeet targets for referrals, programme starts, employer engagement, job starts, and sustainmentsMaintain accurate case notes, comply with data capture protocols and CRM systemsFollow safeguarding, health & safety, and information governance (GDPR) policies
About YouYou're a tenacious and resilient practitioner with strong emotional intelligence and the ability to build relationships of trust at pace. You understand trauma-informed practice and the needs, barriers, and strengths of people with health conditions and/or disabilities. You have experience delivering IPS or supported employment approaches with a track record of achieving outcomes. You're skilled at employer engagement and job brokering, and you can build and sustain strong relationships with employers, health professionals, and community partners. You have well-developed local networks and understanding of Norfolk's communities, and you can work independently, managing your caseload proactively.About Future ProjectsWe are a Norwich-based charity helping people transform their lives through education, health & wellbeing, skills, and employment services. Our work focuses on supporting those facing social exclusion and poverty through tailored, community-based services.We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Our staff work the 100:80:100 model of the 4-day working week, meaning they deliver 100% of their output in 80% of their contracted hours while receiving 100% pay. The role holder will be eligible to opt into this scheme following successful completion of probation and a six-month review.Additional Information
No line management responsibilitiesDBS check and right to work in the UK requiredEvening/weekend work may be required occasionallyInduction and safeguarding training providedWe are a Living Wage, Disability Confident, and Equal Opportunities employerFour Day Working Week....Read more...
Key Responsibilities:
Support daily routines and activities under guidance of qualified staff, creating a safe, engaging environment. Assist with care routines, observe development, and communicate professionally with colleagues. Be a positive role model and remain responsive to children’s needs
Contribute to the company’s vision by fostering respect, reflection, and psychological safety. Take accountability for your own behaviour, remain open to feedback and collaboration, and act professionally in line with this job description’s expectations
Early Years:
Interacts with children, using appropriate language and open body language
Provides a friendly, caring and relaxing environment in-order to encourage confidence, independence and help children to learn
Assists in maintaining a safe, clean and tidy nursery, ensures daily routines are adhered to
Assist in the completion of key person children’s development records where required
Adheres to all policies and procedures in relation to the safeguarding of children. Reports any concerns about children to the room leader, mentor or Safeguarding Officer
General:
Ensures that operational procedures are fully understood and consistently followed
Communicates effectively with parents and visitors where appropriate
Appropriately consoles children if they become upset, applying appropriate positive behaviour intervention techniques
Actively contributes as part of the team, attending team meetings and activities
Self-Management:
Studies a recognised early years qualification within one of the Bright Little Stars authorised apprenticeship paths and is wholly committed to the training programme
Is mindful of personal safety and safety of colleagues
Acts professionally, follows all employee guidance as set out in the Trainee Apprenticeship Handbook
Attends training courses to further personal development and meet statutory guidelines
Essential to role:
Good verbal and written communication skills
Empathetic, caring and friendly
Enthusiastic, positive attitude. Committed to providing excellent care and education
Ability to work as part of a team
Is keen to learn and complete all course deadlines as requested
Desirable to role:
Experience of working with children under the age of 5 years old
Training:
Level 2 Early Years Practitioner Apprenticeship Standard, including Functional Skills in English and maths if required
Training Outcome:
Could be a possibility for the right candidate to move into a full-time career in the Early Years sector
Employer Description:We are a vibrant and nurturing nursery dedicated to providing a stimulating and safe environment where every child can flourish. Our passionate team is committed to fostering curiosity, creativity, and a love for learning in our little ones. Join us in making a real difference in early childhood development!Working Hours :Option 1: 40 hours, Mon-Fri, shifts rotating 8am-5pm/9am-6pm
Option 2: 30 hours, Mon-Fri, shifts set 9am-3:30pm for 1st year, then 2nd year will increase to 40 hours.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Patience....Read more...