2nd Line Support Jobs   Found 13 Jobs, Page 1 of 1 Pages Sort by:

Desktop Support Analyst - London

Desktop Support Analyst - London (Desktop Support Analyst, IT Support, 2nd Line Support, Systems Administration, Office 365, Windows 10, Windows Server, Infrastructure Engineer, Support, Networking, Windows 10, Windows Server, Azure AD, Microsoft Intune, Desktop Support Analyst, IT Support, 2nd Line Support, Urgent) Our client is a highly reputable specialist within the insurance market. They have been a market leader for many years and are currently on the lookout for an exceptional Deskto ....Read more...

Engineering Apprentice – CNC Machinist

Main duties include within the First Year: Departmental Placements within Nylacast, which will give potential apprentices a good understanding of Health, Safety and Environmental issues that arise to working right the way through to Quality, Inspection and Warehouse Understanding Engineering Drawings and basic manufacturing techniques Day/Block Release to college to study for Level 3 Engineering Apprenticeships Work as a Team on a project set by the HR & Technical Trainer Main dutie ....Read more...

IT Support Apprentice

Respond to helpdesk queries via phone, email, or ticketing system Diagnose and troubleshoot hardware/software issues Escalate complex issues to higher-level support teams (2nd/3rd line) Assist with setting up and configuring new IT equipment (PCs, printers, routers) Apply software updates and security patches Monitor antivirus and backups Help users understand and use software tools Set up new user accounts and permissions (e.g., Active Directory, Microsoft 365) Training:Advanced Level ....Read more...

Level 3 ICT Apprenticeship

Process and resolve IT support tickets Provide technical assistance to internal staff Learn about IT infrastructure, systems administration, and troubleshooting Support hardware and software installation and configuration Assist with user account management and access control Training Outcome:Possible full time role on completion. Progression routes include: IT Support Technician Service Desk Analyst 2nd / 3rd Line Support Engineer IT Systems Administrator Employer Description:Ins ....Read more...

IT Support Administrator

IT SUPPORT ADMINISTRATOR MANCHESTER (Ad hoc travel to Blackburn) UP TO £28,000 + TRAINING & DEVELOPMENT + CAREER PROGRESSIONTHE OPPORTUNITY: We’re recruiting on behalf of a well-established and growing professional services firm with a national presence. With offices across the UK and a strong reputation for delivering high-quality services, they are now seeking an IT Administrator to join their Manchester-based team.This is a fantastic opportunity for an IT professional to work clos ....Read more...

IT Support Engineer

Are you an enthusiastic IT Support Engineer looking for a long‑term role with variety, autonomy, and great client interaction? We are hiring for a permanent position based near Exeter, supporting a wide range of local businesses with both 1st and 2nd line issues, including onsite installation work. You will split your time between the office and visiting clients for installations and infrastructure projects. A company vehicle is provided, so a driving licence is ideal. If you are someo ....Read more...

IT Support Technician

IT Support Technician – Field & Office BasedLocation: East & Mid Kent | Salary: Up to £35,000 doe Contract: Permanent | Full-Time or Part-Time (Term-Time Only Considered) Hours: 08:30 - 16:30Driving Licence & Vehicle Required***Due to the nature of this role, you’ll be required to undertake a DBS check before start***Why Join?- Great pay + mileage paid at 44p per mile - Be part of a 25-year-old thriving business- Flexible work options to suit your lifestyle - Fully ....Read more...

Service Desk Engineer

Service Desk Engineer – Central Birmingham 3 month contract £200 - £250 p/d (please note; this role is inside IR35) Working with a well-known and public-facing organisation of circa 2000 IT end-users and multiple sites across the country, you’ll be part of a small team supporting users and resolving technical issues spanning all end-user-computing, infrastructure, business systems, telephony etc across multiple sites. You will be working within a small and friendly IT ....Read more...

IT Support & Cloud Apprentice

Service Desk & Client Support: Act as first point of contact for client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within the PSA system Provide first-line technical support across Microsoft 365, Windows, networking and business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony (VoIP) issues for clients Maintain clear communication with clients throughout ticket lifecycle Cloud & Ident ....Read more...

Consultant Histopathologist

Applications are invited from suitably qualified Consultant Histopathologists for a full time NHS post for the Department of Diagnostic and Molecular Pathology based in beautiful Truro, Cornwall.The laboratory is a designated centre for many Cancer sites and has full UKAS Accreditation. Receiving over 35,000 Histology, approximately 1,600 Diagnostic Cytology and 900 autopsy requests during 2023 and performing a wide range of molecular techniques. Applicants from both specialised and more general ....Read more...

First Line IT Support Apprentice

Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a ....Read more...

Early years Trainee Apprentice

Key Responsibilities: Support daily routines and activities under guidance of qualified staff, creating a safe, engaging environment. Assist with care routines, observe development, and communicate professionally with colleagues. Be a positive role model and remain responsive to children’s needs Contribute to the company’s vision by fostering respect, reflection, and psychological safety. Take accountability for your own behaviour, remain open to feedback and collaboration, and a ....Read more...

IT Technician Apprentice

You will help support over 100 staff across the business, gaining hands-on experience in IT support, device management, licensing, networking, and cybersecurity. Working alongside the IT Manager, you will help maintain the core systems that keep the business running day-to-day. This is an opportunity to build real-world IT experience in a fast-growing, international company, with early responsibility and the chance to take ownership of key IT processes. Duties will include: Provide 1st and ....Read more...

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