Location: London hybrid remote.
Annual salary: Up to £50,000
12-month FTC basis Potential to go permanent
Start date: ASAP
Monarch are working with a leading organisation who are looking to bring on a Junior Security Coordinator. You will need the below expertise to be successful:
- Proven records in strong communication to manage activities with clients and reporting to the company.
- Experience in information security management is desirable but not necessary.
- Experience in working with or within the countries where the customer has presence in is necessary.
- General IT system knowledge Windows AD, AzureAD, Intune, SASE, EDR and Firewall is desirable but not necessary.
.If you\'re looking for a new assignment then please do apply. If you need any more information please do not hesitate from dropping me a line....Read more...
We are looking to hire a Linux/Windows System Administrator to join our team. We are a successful business based in Worcester. The day-to-day duties of the role will include supporting and managing our existing platforms and infrastructure. Ensuring our systems are fully functional around the clock. Document solutions and review system logs. Implement architecture improvements and identify network and hardware upgrades and act as a liaison between all departments.
Skills required:
Linux (Centos/Debian) and Windows administration
Hardware Knowledge
Knowledge of shell scripting such as PowerShell or Bash
Configuration management tool experience such as Puppet, Chef or Ansible
Experience in dealing with security issues
Salary:
C£45,000
Company Pension Plan
Training and development
Hybrid working or remote options depending on your location
Progression
25-day holiday + Bank Holiday
Staff restaurant
Company perks
If you are interested in applying for this role, please submit your CV through the link and we will contact you ASAP for chat about your skills and your availability to attend an interview.....Read more...
2nd Line Desktop Support Engineer – Birmingham City Centre
We are currently recruiting for a 2nd line Support engineer to provide support for complex technology solutions across the IT, Technology, Cloud Services, Networks & Secure Business Applications portfolio of services provided to a large in-house customer base.
If you have experience in the management, administration, support, monitoring, trouble shooting, installation, configuration, deployment, rollout & integration of various IT & Network services, with advanced Microsoft, Windows Server, O365, M365, SCCM, Exchange, Active Directory & Virtualisation tools such as Citrix, Xenapp, VMware, vSphere, HyperV etc. I'm keen to hear from you.
Location: Hybrid working (3 days office, 2 home) and travel when required..
Salary: £30k - £35k Dep on Exp + Bens
Environment: Multiple Office Support, 2nd line Support, MS Sharepoint, Project work, Microsoft Exchange, O365, M365, Windows Server 2019, Virtualisation, Citrix, VMware, Hyper V, Windows Desktop to v10, SCCM, Ticketing Systems, IP Telephony, Cisco/Mitel, Routers, Switches, Wifi.
Job Overview
My client a large end user in the commercial property industry is seeking a 2nd Line Lan network engineer to join their busy in house Infrastructure and Support Team.
The successful candidate will become part of a team of 6 supporting the company in all aspects of technology. This will include 2nd line duties on their every growing and changing network. Being able to adapt from basic telephone support right up to assisting in major projects, such as office moves and changes.
The company have an extremely diverse setup including 3 datacenters and over 30 offices UK and Ireland based. This role is to primarily covering the Birmingham office with travel to other offices when required. The company have many different systems and applications and work extremely closely with the Security and Business Applications teams.
Responsibilities
• To assist in ensuring all our systems are fully functional.
• Providing support for 30+ offices and approximately 1000 staff.
• Working from logged tickets on their Service Desk system to provide remote support to resolve user issues and working on major projects and deployments.
• Respond to escalated incidents
• Troubleshooting & fault diagnosis
• Investigate, isolate & resolve complex issues
• Root cause analysis
• Maintain SLA & KPI objectives
Qualifications
We are looking for someone with at least 3 years’ experience in Technical 2nd line Support Services. Able to work as part of a team but also equally happy to be in the field on their own. Ideal candidate will have experience with some of the following systems:
• Exchange, O365, M365.
• Sharepoint
• Microsoft Windows server to version 2019.
• Virtualisation – Citrix, Xenapp, VMware, vSphere, HyperV
• Windows desktops up to version 10. SCCM or other deployment tools.
• Remote access tools, such as Bomgar/ScreenConnect etc.
• Helpdesk ticketing systems.
• IP telephony, Mitel / Cisco.
• A good understanding of wide area networks, routers, switches, WiFi access points etc.
Be able to travel when required to other offices.
Be confident, outgoing, flexible and professional. With the ability to handle pressure.
Apply now for full details!
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Threat and Vulnerability Manager- Break into FinTech – London/ Hybrid
(Tech stack: Threat and Vulnerability Manager, Security Engineer, Security Tester, Penetration Testing, Cybersecurity, Systems, Infrastructure, Network, Cloud, Architecture, Security Solutions, Python, Shell, Ansible, Jenkins, CISSP/CISM/CISSO-ISSMP, CRISC, GIAC, COBIT/ITL Processes, Financial Services, Threat and Vulnerability Manager, URGENT)
We have a fantastic opportunity for a Threat and Vulnerability Manager to join an ambitious Fintech start-up. This is your chance to work with the sharpest minds in private wealth management and financial software development. Our client’s latest product release has changed the way people view private wealth management and allowed them to provide their clients with an individualised, scalable asset management framework that is unrivalled in today’s marketplace.
Our client is looking for passionate a Threat and Vulnerability Manager with experience in applications deployment, DNS, PKI, OS (Windows, MAC, *NIX), SDN, encryption, security solutions, ‘Attack and Defensive’ methods, Threat Hunting, Threat Modelling, Reverse Engineering, Vulnerability Management, Data Modelling, Cloud Technologies (Azure, AWS, GCP, Alibaba). The client is willing to provide training for technologies such as forensics authentication, Python, Shell, Ansible, Jenkins, Azure Architecture, Threat Intelligence and more.
This is your opportunity to be part of a new, technically challenging project and to be involved in the creation of a new application from scratch. FinTech is booming and our client is fast becoming a leader in their market!
All Threat and Vulnerability Manager positions come with the following benefits:
· Performance Bonus (up to 20%)
· Pension scheme (10%).
· Private healthcare.
· 26 days holiday (excluding Bank Holidays).
· Hybrid Environment.
· And more!
Location: London, UK / Hybrid Working
Salary: £90,000 - £110,000 + Bonus + Pension + Benefits
If this role is of interest to you, please contact Sham Ahmed.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKTECHREC
NOIRUKREC....Read more...
Backup & Storage Support Engineer
Polar Recruitment are currently recruiting on behalf of one of the worlds’ leading IT Services providers for an experienced Backup & Storage Support Engineer to be based at a prestigious customer site, delivering a range of support functions including installation, monitoring, troubleshooting and diagnostics of Backup and Storage solutions.
Responsibilities
Lead support and improvement of the estates’ Backup & Storage solutions
Provide 3rd line technical support, and assist 1st/2nd line support resolution within agreed SLA’s
Meet agreed build standards
Explain technical concepts and provide guidance to the customer
Assist the 3rd line support team with projects and problem resolution, and provide MS Windows support where applicable.
Skills & Experience
Essential;
2 years + experience with Backup & Storage technologies and solutions, preferably with various operating systems, applications, databases, and virtualisation.
Strong Backup & Storage technical skills including (some of); Veritas Netbackup and BackupExec, IBM Spectrum Protect and Spectrum Protect Plus, NetApp Filers, Hitachi Storage.
Detailed knowledge of backup and storage methodologies to assist in defining policies and processes.
Broad IT infrastructure understanding; (e.g. Windows Server/AD/Exchange/SQL, AIX, VMware, Oracle etc.)
Ability to write quality technical documentation for all aspects of the technical infrastructure
Strong 3rd line support skills and experience managing service requests/incidents and problems.
Excellent communication and customer service skills.
Holds, or able to attain, Security Clearance at SC Level
Desirable;
Highly Available Storage solutions
SAN Fabric
Storage/Backup technical certification.
ITIL Certification
Working knowledge of SM9/SNOW or similar
The Backup & Storage Support Engineer will be rewarded with an exciting role with a global leader in the IT Services space, allied to superb career advancement opportunities, an attractive salary and comprehensive benefits package including Private Medical/Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday (rising to 25 days, plus the option to buy or sell additional holiday), Life Insurance, and more.
In addition, access to on-site facilities including a subsidised on-site restaurant and free parking will be available for the successful candidate, along with some flexible working, on a hybrid basis.
....Read more...
Cloud Engineer - Zurich, Switzerland
(Tech stack: Cloud Engineer, AWS, Azure, GCP, Citrix, Terraform, Ansible, Docker, Kubernetes, Jenkins, Git, Python, Bash, Networking, Security (IAM, VPC), Serverless Computing, Cloud Storage, Cloud Databases, Load Balancing, Monitoring (CloudWatch, Azure Monitor), Identity and Access Management (IAM), Automation, M365, Cloud Cost Management, High Availability, Disaster Recovery, Cloud Architecture, API Gateway, Containers, DevOps in the Cloud, Cloud-native Security, Cloud Engineer)
We have several fantastic new roles for Cloud Engineer (AWS, Azure, Kubernetes, GCP, Linux, Windows) to join an ambitious Engineering company. This is your chance to work with the brightest minds in Engineering. Our latest product release has revolutionized the way people perceive engineering solutions and empowered companies to deliver personalized, scalable, and unparalleled frameworks for their clients. With our cutting-edge technology, we have transformed the engineering industry, providing innovative solutions that surpass current market standards. Join our team and be part of shaping the future of engineering.
Our client is looking for passionate Cloud Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): AWS, Azure, GCP, Citrix, Terraform, Ansible, Docker, Kubernetes, Jenkins, Git, Python, Bash, Networking, Security (IAM, VPC), Serverless Computing, Cloud Storage, Cloud Databases, Load Balancing, Monitoring (CloudWatch, Azure Monitor), Identity and Access Management (IAM), Automation, M365, Cloud Cost Management, High Availability, Disaster Recovery, Cloud Architecture, API Gateway, Containers, DevOps in the Cloud, Cloud-native Security).
This is your opportunity to be part of a new, technically challenging project and to be involved in the creation of a new application from scratch. Engineering is booming and our client are fast becoming a leader of this market!
All Cloud Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time’ each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Pizza and beer delivered to your home on Fridays.
Access to free online yoga classes which take place over lunch or after work.
Location: Zurich, Switzerland/ Hybrid Working
Salary: CHF 100,000 - CHF 130,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/CLOUD100130....Read more...
Application Packager (SC or DV Security Cleared)
Polar Recruitment are currently recruiting on behalf of one of the worlds’ leading IT Services providers for an experienced Application Packager to join the Software Discovery & Application Packaging Team, who are responsible for the end-to-end delivery and ongoing lifecycle management of applications and Operating System gold builds for prestigious customers.
The successful candidate will have proven experience of software application packaging, excellent communication and customer service skills, and a collaborative nature, working closely with key stakeholders and wider IT support teams.
Skills & Experience
Current/Active Security Clearance at SC or DV level.
Proven experience of Application Lifecycle Management in an Enterprise environment.
Strong Application Packaging experience using Flexera AdminStudio & ORCA
Expert understanding of MSI technology
Expert understanding of APP-V
Experience of large-scale OS migration projects (Windows 7/10) and software deployments (MS Office)
Familiar with Operating System Deployment (OSD) tools such as MDT
Experience with SCCM 2012 (or higher)
Experience of SCCM / WSUS patching technology
Microsoft Active Directory 2003-2016 server
Microsoft Group Policy Objects (GPO’s)
Understand and input into desktop engineering standards, processes, and best practices
Some scripting skills (e.g. BAT, PowerShell, VB or C# Scripts)
Broad understanding of IT infrastructure - basic knowledge of project management tools/techniques, cloud/networking technologies, awareness of Change / Release Management etc.
Desirable
ServiceNow
ITIL Foundation
Application layering (VMware App Volumes)
The Application Packager will be rewarded with an exciting role with a global leader in the IT Services space, allied to superb career advancement opportunities (including access to a large library of training courses & accreditations to support personal and technical development), an attractive salary and comprehensive benefits package including Private Medical & Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday (rising to 25 days, plus the option to buy or sell additional holiday), Life Insurance, and more.
In addition, access to on-site facilities including Gym, Café and Costa Coffee, and some flexible working, on a hybrid basis (after initial on-boarding/integration period) will be available to the successful candidate.
....Read more...
3rd Line Support Engineer
________________________________________
Location: St Albans (Hybrid)
Salary: £50,000 – £65,000 per annum
________________________________________
Are you a IT Professional with 3rd line support experience looking for an exciting new role?
About the company
Our client is a Managed Service Provider firm based in St Albans.
Position Overview
The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications.
Responsibilities
• Manage client projects, ensuring adherence to scope, timelines, and budget.
• Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets.
• Conduct Technical Pre-sales, offering tailored solutions to clients.
• Support internal systems for optimal business operation.
• Guide clients through smooth onboarding/offboarding processes.
• Coordinate with clients, internal teams, and third parties for project delivery.
• Provide technical consultancy to address client challenges.
• Conduct site surveys and maintain relevant documentation.
• Collaborate with Head of Operations on innovation and improvement initiatives.
Candidate Requirements
Essential Skills and personal qualities
• Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines.
• Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server 2008-2019.
• Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V.
• Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts.
• Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience.
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
2nd Line Support.
Salary – £27,000 – £30,000 Industry – IT Managed Service Provider Location – Bodmin (Cornwall) Duration – Permanent
The Company
We are working with a business whose mission is to provide businesses with exceptional, tailored IT and unified comms that are fit for purpose, exceed their clients’ expectations and that their employees are proud of, and they do this by staying true to our core values.
They are looking for an experienced and ambitious 2nd line engineer to provide exceptional customer service and technical support to their clients throughout the Southwest and beyond. They are looking for someone who can talk to the person as well as the computer, who’s focused on making their clients better, can man the helpdesk, help and guide first line engineers and who wants to work in a company where they can continue to learn, grow and develop in their career.
Being on the 2nd Line of the service desk, naturally, you’ll be a point of escalation for our 1st Line Engineers. If they should be struggling to resolve something tricky, you’ll be around to take over or lend a hand. You should be someone junior members of the team can look up to, someone they can trust, and someone that is happy to share their knowledge and expertise with those around them. They are looking for team players – not lone wolves.
Career Progression
In terms of career progression, our client have fantastic opportunities to work your way up from 2nd line to 3rd line or field engineer and further. They are keen to work with you to achieve your goals and have training and personal development plans in place for all employees to ensure they are reaching their goals.
The Role
You will be assisting the team to:
Providing 2nd Line technical assistance to a range of businesses of different sizes, across different industries.
Acting as a point of escalation for 1st Line engineers, helping them with their understanding.
Assisting field engineers with your knowledge and experience and providing on-site support where required.
Researching and scoping a wide variety of projects and then putting them into play.
Help to manage and monitor the helpdesk, identify and troubleshoot issues, and perform necessary repairs or upgrades
Escalate support issues in a prompt and timely manner to 3rd line as required
Monitor security threats and vulnerabilities, implement security measures, and maintain compliance with data security regulations
Role Requirements:
A minimum of 2 years’ experience working on a support desk or in an IT role
A full driving licence (access to a vehicle is not required, but beneficial)
Ability to work under pressure and manage own time on a busy helpdesk
Strong knowledge of Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN)
Experience with onsite/offsite backup products and storage (including cloud storage)
Excellent customer service skills
Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync)
Technical qualifications such as CompTIA A+ would be advantageous but not a requirement
About You:
You are someone that:
Is curious, inquisitive and has a real desire to learn more and progress with your career
Is ambitious, up for a challenge and has the drive to help an SME grow and push forward
Has a strong understanding of IT
Can translate complicated technical jargon into everyday language, everyone can understand
Is flexible with travel and willing to be on the helpdesk or out onsite
Has an excellent phone manner, is pleasant and approachable, and remains calm under pressure
....Read more...
Systems Team Lead | Telecommunications | Gibraltar
Systems Team Lead required to play a critical role in managing and optimizing our infrastructure to ensure the highest levels of performance, reliability, and scalability. This position requires strong technical expertise in Linux and Windows systems administration, VMware and XCP-ng virtualization, automation frameworks, and infrastructure management. The Systems Team Lead will have a proven track record of leading teams, driving projects to completion, and implementing best practices in system design and administration.
What's on offer to you?
Competitive salary and benefits package.
Pension scheme.
Opportunities for professional development and career advancement.
Dynamic and collaborative work environment.
Exposure to cutting-edge technologies and industry trends.
What You Will Be Doing
Lead a team of systems engineers, providing guidance, mentorship, and technical expertise to drive excellence in performance and service delivery.
Design, implement, and manage Linux-based infrastructure to support critical network operations, including servers, storage systems, and networking components.
Architect XCP-ng and VMware virtualization solutions to optimize resource utilization, performance, and scalability.
Develop and implement and automation framework using tools such as Ansible, Puppet, or Chef to streamline system provisioning, configuration management, and deployment processes. Experience with CFEngine will be a plus. The main goal is to improve operation efficiency and to ensure alignment to configuration standards and security policies.
Design and maintain infrastructure as code (IaC) templates to automate the deployment and configuration of virtualized environments.
Identify opportunities for process automation and efficiency improvements, and drive initiatives to automate repetitive tasks and workflows.
Monitor system performance, capacity, and availability using monitoring tools such as Observium, ElasticSearch. TIG stack and Graylog.
Ensure compliance with industry standards and regulations, such as PCI DSS, GDPR, and HIPAA, as applicable to system administration and security practices.
Conduct regular security assessments and audits, and implement remediation measures to address identified risks and vulnerabilities.
What You Will Need to Succeed In This Role
Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum of 7 years of experience in systems engineering, with expertise in Linux administration, VMware virtualization, and automation.
Strong knowledge of Linux operating systems (e.g., CentOS, Ubuntu) and experience with system administration tasks such as package management, filesystems, and networking.
Proficiency in VMware vSphere/vCenter and XCP-ng administration, including VM deployment, resource management, and high availability configurations.
Hands-on experience with automation tools such as CFEngine and Ansible, Puppet, Chef or Terraform for infrastructure provisioning, configuration management, and orchestration.
Excellent scripting skills (e.g., Shell, Python, PowerShell) for automation and task automation.
Strong understanding of networking concepts, protocols, and technologies.
Experience with cloud technologies (e.g., AWS, Azure, Google Cloud Platform) is a plus.
Certifications such as RHCE, VCP, or AWS Certified DevOps Engineer are preferred.
Keywords: Systems Team Lead | Telecommunications | Gibraltar | Linux | Automation | VMWare
....Read more...
Systems Team Lead | Telecommunications | Gibraltar
Systems Team Lead required to play a critical role in managing and optimizing our infrastructure to ensure the highest levels of performance, reliability, and scalability. This position requires strong technical expertise in Linux and Windows systems administration, VMware and XCP-ng virtualization, automation frameworks, and infrastructure management. The Systems Team Lead will have a proven track record of leading teams, driving projects to completion, and implementing best practices in system design and administration.
What's on offer to you?
Competitive salary and benefits package.
Pension scheme.
Opportunities for professional development and career advancement.
Dynamic and collaborative work environment.
Exposure to cutting-edge technologies and industry trends.
What You Will Be Doing
Lead a team of systems engineers, providing guidance, mentorship, and technical expertise to drive excellence in performance and service delivery.
Design, implement, and manage Linux-based infrastructure to support critical network operations, including servers, storage systems, and networking components.
Architect XCP-ng and VMware virtualization solutions to optimize resource utilization, performance, and scalability.
Develop and implement and automation framework using tools such as Ansible, Puppet, or Chef to streamline system provisioning, configuration management, and deployment processes. Experience with CFEngine will be a plus. The main goal is to improve operation efficiency and to ensure alignment to configuration standards and security policies.
Design and maintain infrastructure as code (IaC) templates to automate the deployment and configuration of virtualized environments.
Identify opportunities for process automation and efficiency improvements, and drive initiatives to automate repetitive tasks and workflows.
Monitor system performance, capacity, and availability using monitoring tools such as Observium, ElasticSearch. TIG stack and Graylog.
Ensure compliance with industry standards and regulations, such as PCI DSS, GDPR, and HIPAA, as applicable to system administration and security practices.
Conduct regular security assessments and audits, and implement remediation measures to address identified risks and vulnerabilities.
What You Will Need to Succeed In This Role
Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum of 7 years of experience in systems engineering, with expertise in Linux administration, VMware virtualization, and automation.
Strong knowledge of Linux operating systems (e.g., CentOS, Ubuntu) and experience with system administration tasks such as package management, filesystems, and networking.
Proficiency in VMware vSphere/vCenter and XCP-ng administration, including VM deployment, resource management, and high availability configurations.
Hands-on experience with automation tools such as CFEngine and Ansible, Puppet, Chef or Terraform for infrastructure provisioning, configuration management, and orchestration.
Excellent scripting skills (e.g., Shell, Python, PowerShell) for automation and task automation.
Strong understanding of networking concepts, protocols, and technologies.
Experience with cloud technologies (e.g., AWS, Azure, Google Cloud Platform) is a plus.
Certifications such as RHCE, VCP, or AWS Certified DevOps Engineer are preferred.
Keywords: Systems Team Lead | Telecommunications | Gibraltar | Linux | Automation | VMWare
....Read more...
Vacancy: Assistant Store ManagerLocation: ChichesterSalary: Up to £24500Working with a long established client, AQUMEN Recruitment has a fantastic opportunity for a Assistant Store Manager for their Store based in Chichester.As an Assistant Store Manager you will be joining a company with approaching 100 years of heritage and a brand that still retains the family values from it's original founders. This independent retailer is still owned by members of the familyAs an Assistant Store Manager, your role is to support the Store Manager enabling the store to maximise sales and profit through the efficient and effective management of the store. Ensuring that the store is managed and maintained to a high standard in all areas. Take full responsibility for all areas of security within the store, ensuring that stock take results do not exceed the company percentage.Managing the store in the absence of the Store Manager, the successful candidate will be responsible for all aspects of the day to day running of the store including:
Review sales turnover with Operations Manager and maintain maximum efforts to achieve agreed sales turnover budgets. Ensuring all information is communicated to the other members of the team.Support all branch staff and support specific sales transactions as requiredEnsure staff are fully trained and maximise all sales opportunitiesReview overhead budgets with Operations Manager, providing relevant informationEnsure staff costs and all other controllable costs are kept within the budgeted percentage plans.Recruit staff in accordance with Company standards and branch requirements in consultation with the Operations Manager and Personnel Dep'tDeliver effective Induction and train staff to meet branch requirementsEnsure all customers receive a high standard of service in line with the Five Star Service AgreementMonitor the standard of customer contact and service.Develop staff performance in customer service through appropriate trainingEnsure customer complaints are handled in a professional manner making full use of the after sales serviceEnsure all staff are aware of the correct telephone proceduresControl the standard of window and interior display, to ensure clear presentation of the merchandise is given to customersEnsure maintenance of the windows and interior displays by all sales consultants on a consistent basisUse weekly merchandise reports to ensure product is promote in line with performance.Effective stock managementMonitor local trends and stock requirements
The successful Assistant Store Manager:
Must have proven sales retail experience ideally in shoe retailing industryAble to manage staff effectively and delegate to others to ensure the branch is on target and achieving maximum salesMust be able to demonstrate excellent communication and organisational skillsMust possess stock management knowledge and capabilityAble to train and motivate staff ensuring good relations at all times.Must be able to handle disciplinary and grievance issues to conclusion and confidently manage difficult situations with staff as and when they arise.Must be willing to undertake further training and development as required by the CompanyFull flexibility is required with regard to working hours as is the occasional need to cover at other branches.
We would like to invite applications from experienced Store Manager/Retail Manager in particular with experience of Fashion, Footwear, Clothing, Accessories.For more information APPLY NOWAqumen Business Solutions is acting as an Employment Business in relation to this vacancy.....Read more...
