Business Development Manager (SaaS / Intranet)
Salary: Base £50K with £80K+ OTE + Benefits
Location: Hybrid working with occasional office visit in Newbury
About the company:
A growing software company which develops intranet software and also builds SharePoint based intranets. They are very well established in the intranet market and have over 20 years of rich history and experience. They have a close-knit team of passionate staff who are now largely hybrid workers.
The Role:
The Business Development Manager is a key part of the Sales and Marketing Team with the responsibility to will win new SaaS business by effectively guiding potential customers through the sales process. This will involve a consultative sales process, encompassing qualifying leads and gathering requirements, completing tender responses, pre-sales demonstration activities, producing effective sales proposals and presentations, and commercial negotiation.
The successful applicant will be self-motivated and must be capable of generating new leads as well as developing pre-qualified leads.
Responsibilities:
* Show a clear understanding of the products and be able to demonstrate them and articulate their benefits to potential customers
* Deliver webinars to introduce the company to potential customers and educate on intranet concepts
* Nurture leads and build relationships with potential customers to establish trust and rapport
* Identify sales opportunities via tender notifications and external tools such as ZoomInfo and LinkedIn
* Work closely with marketing colleagues to implement initiatives to create new leads
Essential skills and experience:
* Previous software sales experience is essential, along with some formal sales training.
* Proven track record of securing new B2B customers
* Ability to identify and develop new business opportunities
* Demonstrate understanding of a consultative sales process
* Excellent presentation skills and confidence to deliver webinars and events
* Excellent written communication skills and ability to create compelling business proposals
* Willingness to travel and full driving licence
* Well organised and diligent
* CRM system experience
* Strong IT skills and technical understanding
* Graduate level with at least 2 years B2B sales experience
Relevant solution selling experience would include:
* SaaS products
* Web CMS products
* SharePoint
* Office 365
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Sales, New Business, Business Development, BDM, SaaS, Cloud Computing, Telemarketing, Account Management, Intranet, Extranet, Internet, Software, Web, online, Portals, B2B
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Senior SEO Manager
Location: Watford, Hertfordshire
Salary: £60k - £75k + Excellent Benefits
Job Type: Full - Time (Office Based)
The Client:
Our client is a well-established digital marketing firm, specialising in logo & website design, branding, and online marketing.
The Role:
As a SeniorSEO Manager, you will supervise digital marketing campaigns, devise, and implement SEO strategies, and assess performance metrics.
Responsibilities:
? Deliver continuous optimisation advice grounded in current trends, metrics, and competitive intelligence.
? Direct end-to-end SEO operations, encompassing keyword research, technical SEO, content creation, and link building.
? Supervise campaign reporting, conveying insights to stakeholders.
? Guide and support a team of SEO Specialists.
? Collaborate cross-functionally with web developers, designers, and other departments.
Requirements:
Essential:
? Previously worked as a SEO Manager or in a similar role.
? Possess 5+ years of SEO experience at an agency managing campaigns for multiple clients.
? Good understanding of organic SEO and PPC best practices.
? Proficiency in the English language.
? Skilled in utilising SEO tools like SEMrush, Google Analytics, and Search Console.
Desirable:
? Experience in marketing, communications, or business.
? Certification in PPC.
? Familiarity with WordPress development and HTML5.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. I....Read more...
Design, development and delivery of survey training courses and programmes as part of the FugroAcademy Survey Division Training team.Maintenance of survey training course portfolio as part of Fugro Academy course offeringsAssisting in the day-to-day operation of the designated training centre.This role is primarily based at one of Fugro Academy’s designated training centres but will requireoccasional travel to OpCo facilities to deliver training.
PRIMARY DUTIES AND RESPONSIBILITIES• Design of training course syllabi in consultation with Survey Division Training Manager and others as required to satisfy the Survey Division and / or OpCo and / or project specific requirements.• Development of training course material and exercises to meet objectives and syllabus of approved training courses.• Delivery of face to face training courses.• Delivery of online training courses via web conference facilities.• Design and development of e-learning / distance learning material with support and assistance from the E-learning Development team, for self-tuition by Survey Division staff and others.• Assisting in the safe operation of the training centre and associated facilities.• Preparation and testing of training centre facilities and resources in
conjunction with other training centre staff.• Supporting other trainers in delivery of practical demonstrations and exercises.• Supporting the development and welfare needs of delegates on courses and at the training centre.• Undertaking own continuing professional development in discussion and agreement with the Survey Division Training Manager.• Identifying personal training needs, bringing them to the attention of the Survey Division Training Manager and taking full advantage of the training opportunities provided.• Keeping up-to-date with changing and evolving survey technologies within Fugro and externally and identifying new requirements, techniques or tools that can effectively support training initiatives.• Ensuring that all activities are carried out with the highest regard to the health and safety of all involved and to the protection of the environment and prevention of pollution.• Ensuring that all work is undertaken to the highest quality and professionalism in accordance with the company integrated Management System and project specific documentation.
• Regularly reviewing work processes to ensure that best practice has been adopted, and assisting with development and updating of operational, QHSE and site documentation as required.• Ensuring training materials data security and integrity before, during and after training processes,and ensuring appropriate archiving.• Other tasks as assigned by Survey Division Training Manager.
KEY SKILLS AND REQUIREMENTS• Diploma or higher qualification in offshore / hydrographic surveying.• Operational experience at senior level in offshore / hydrographic surveying.• Experienced in the design, development and delivery of survey training.• Good communication skills (oral & written).• Ability to supervise, support and develop groups of course delegates.• Ability to work as part of a small training delivery team.• Ability to provide high quality services with attention to detail.• Ability to travel to deliver training at designated training facilities and centres.• Willingness to learn new skills, appropriate to the position, as Fugro Academy develops.• Minimum of three years’ experience.Apply for this ad Online!....Read more...
Head of IT
Location: East Grinstead, West Sussex (Hybrid)
Salary: £50k - £55k (DOE) + Excellent Benefits
Job Type: Full-Time, Permanent, Monday - Friday
The Client:
Our client is a reputable educational firm, offering diploma courses in nutrition, herbal medicine, acupuncture, and health coach.
The Role:
As a Head of IT, you will lead IT operations, manage projects, supervise project lifecycles, and nurture partnerships with third-party suppliers.
Responsibilities:
* Provide technical support to both students and staff via multiple channels, maintaining SLAs and prioritising tasks.
* Administer websites, handle platforms like WordPress, Plesk, and AWS.
* Manage databases (MySQL & FileMaker) and Moodle systems.
* Continually enhance online platforms and assist in the development of new systems.
Requirements:
* Previously worked in a similar role.
* At least 3-5 years of experience in office 365, HTML, SQL, PHP, or similar web languages.
* Experience in managing websites and online platforms.
* Strong project management skills, with good knowledge of agile methodologies from initiation to delivery.
* Familiarity with CRM and ERP systems, and learning management systems, preferably Moodle.
* Experience in IT systems and services management, including internal and hosted environments.
* Skilled in Teams, SharePoint, and Power Automate.
* Background working in an educational sector would be preferred.
* Experience with AWS would be beneficial.
* Right to work in the UK.
Benefits:
* Competitive salary
* 26 holidays plus bank holidays
* Company events
* Casual dress
* Employee discount
* On-site parking
* Referral program
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Head of IT, IT Manager, IT Director, Head of Technology, Technology Manager, IT Project Manager
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I am representing a prominent law firm located in Manchester, renowned for their steadfast dedication to advocating for vulnerable clients and their families. This distinguished boutique firm is committed to providing exceptional service to their clients, boasting a team of over 70 employees. With a strong emphasis on fostering a supportive working culture, they prioritise career development and progression for their staff alongside offering great hybrid working opportunities. If you are an experienced professional seeking a fulfilling challenge, this opportunity may be ideal for you.
As a Legal Cashier, you'll play a pivotal role in a busy accounts team, working under the direction of the Accounts Manager. Your responsibilities will include managing financial transactions, reconciling accounts, and ensuring compliance with regulatory standards. In this dynamic environment, no two days are alike as you'll engage in a variety of tasks to support clients and colleagues.
Ideally the successful candidate will have a minimum of two years' experience in legal cashiering, coupled with strong organisational skills and attention to detail.
In return this leading firm offer a great hybrid working model, a competitive salary relative to experience, generous annual leave entitlement and the tools required to work from home.
If you're ready to make a meaningful impact while advancing your career in a supportive and dynamic environment, please submit your CV to j.forshaw@clayton-legal.co.uk or please call Justine on 0161 914 7357.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Job Title: Contact Centre Manager Hours: Full time – Monday to Friday Type: Fixed term for 12 months covering Maternity Location: Southwark, SE1 Salary : £50,000 Per annum Our client are looking for a Contact centre manager to manage all aspect of the Contact Centre’s daily operation and service delivery covering maternity for 12 months managing a team of up to 25 people, you will be pivotal in the overall performance and success of the Customer Experience team You will:
Ensure enquiries from all access channels -calls, email, web portal chatbot and social media are handled and responded to in a timely manner, and in line with our corporate objectives
Be maintaining wait time within the proposed target, delighting customers by offering a first-class service, adhering to Wandles’ service offer
Be working with team leaders monitoring calls to assess and improve the quality of staff performance
Develop contact centre academy to centre of excellence.
Be managing poor performance
Develop a culture of resolutions at the first point of contact including complaints handling
Be tracking user feedback, key performance indices and other statistics
Prepare reports and where appropriate making presentations as required
Be working across the organisation to reduce avoidable contact, collaboratively resolving customers enquiries by taking ownership
Be taking responsibility and championing use of all systems including the CRM system (Dynamics) for the frontline and wider organisation
Be communicating service goals so that contact centre staff understand their role
Role modelling values and create a positive working culture
Be setting and meeting performance targets and carrying out periodic 121 and appraisals
Be recruiting and maintaining staffing level to the agreed establishment
Be responsible for training and development of staff, ensuring well rounded knowledge of all frontline service
Be working closely with all stakeholders including IT, telephony service provider, Mears, K&T and other contractors in ensuring operation readiness
What you will need to have:
Proven supervisory experience in the call centre industry, preferably within Social Housing
Proven mentoring, coaching, motivating skills and staff upskilling
Proven experience in introducing a continuous improvement culture, customer satisfaction, putting the customer at the heart of what we do
Excellent communication skills - oral and written skills, people management, innovation, and problem-solving skills
Strong organisational, planning, and analytical skills
Excellent knowledge of MS Office, especially 'Excel' and ILM in Management
Good knowledge of the contact centre, processes, and industry trends
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk....Read more...
JOB DESCRIPTION
We are searching for a Content Marketing Manager to play a pivotal role in developing and implementing strategic content marketing initiatives to drive brand awareness, engagement, and conversion across various digital channels. The ideal candidate will have extensive experience in digital marketing, SEO, content creation, social media, and email marketing. This person will work closely with brand marketing, creative services, product development, sales, technical customer service, the rest of the digital marketing team, and agencies to enhance our brand presence and end-user experience across all digital touchpoints. The responsibilities of this position include
Responsibilities:
Lead the development and execution of a comprehensive content marketing strategy aligned with business objectives and end-user interests. Develop and manage an overarching content calendar to ensure consistent delivery of engaging and relevant content across all channels. Coordinate with internal teams and agency partners to align content creation efforts with product launches, industry trends, and seasonal campaigns. Lead the creation, optimization, and distribution of high-quality content across various channels, including website, social media, blog, and email. Leverage SEO best practices to support the optimization of content across channels. Collaborate with cross-functional stakeholders to define content topics and formats that resonate with our target audience. Including but not limited to, Product Development: Work closely with product development teams to translate technical information into compelling and accessible content for consumers. Provide valuable insights to improve additional user touchpoints, such as packaging, printed literature, and signage. Sales: Collaborate with key members of the sales team to optimize the digital experience for consumers. Ensure cohesive brand messaging and alignment of content creation prioritization based on identified customer and end-user needs. Technical Customer Service: Collaborate with Technical Customer Service to better understand end-user pain points that can be incorporated into omnichannel content materials, ultimately improving the end-user experience, and increasing customer support efficiency. Social Media: Partner with social media to develop a cohesive content strategy that leverages insights from other channels to improve content messaging and scheduling. Utilize key social media insights to influence strategic decisions beyond content development. Web and SEO: Collaborate to optimize content planning and development that addresses end-user needs and aligns with overall business priorities. Provide input on content optimization for search engines and enhanced website performance. Monitor, analyze, and report on the performance of content marketing initiatives, utilizing data insights to optimize content strategy, drive continuous improvement, and make data-driven recommendations for optimization. Lead the implementation, planning, execution, and optimization of email marketing, leveraging segmentation, personalization, and automation to deliver targeted content to subscribers. Collaborate with cross-functional teams to implement AI tools for content creation, optimization, and performance analysis. Integrate AI-driven insights into content strategy and execution, driving innovation and maximizing impact. Stay abreast of relevant technology and digital trends and conduct ongoing competitive research to identify opportunities to improve the end-user experience across digital touchpoints through thoughtful content creation and distribution.
Desired Skills and Experience Bachelor's degree in marketing, Communications, or related field. Advanced degree preferred. Minimum of 8 years of experience in digital or content marketing, with a focus on content strategy development and execution. Demonstrated proficiency in a wide range of marketing tools and platforms, such as Google Analytics, Hootsuite, SEMrush, Brandwatch, and HubSpot. Proven track record of success in driving engagement, brand awareness, and user acquisition through digital marketing initiatives. Outstanding copywriting skills with a keen eye for detail and creativity. Strong understanding of SEO best practices and their application to content creation and optimization. Experience in developing and implementing cohesive omnichannel strategies that deliver seamless, consistent experiences across all digital touchpoints. Exceptional social media expertise with a proven track record of engagement and growth. Strong analytical skills and ability to translate data into actionable insights. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Passion for innovation and continuous improvement in content marketing strategies. Consumer Packaged Goods and/or Hardware & Home Improvement industry experience preferred.
Leadership Traits
Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily.
Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything.
Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes.
Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace.
Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market.
Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills
Excellent communication skills to all levels of the organization. Strong interpersonal, verbal and written communication skills. Is clear, concise and persuasive. Experience creating and presenting business proposals, handling objections and overcoming obstacles. Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment.
Self-motivated and proactive individual who strives for excellence and continuous improvement. Cross functional leadership and teamwork. Self-confident, verbalizes problem solving skills, demonstrates initiative, manages and motivates team.
Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner. Must have a can-do attitude and the desire to go above and beyond in all you do!
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
