Business Development Manager (SaaS / Intranet)
Salary: Base £50K with £80K+ OTE + Benefits
Location: Hybrid working with occasional office visit in Newbury
About the company:
A growing software company which develops intranet software and also builds SharePoint based intranets. They are very well established in the intranet market and have over 20 years of rich history and experience. They have a close-knit team of passionate staff who are now largely hybrid workers.
The Role:
The Business Development Manager is a key part of the Sales and Marketing Team with the responsibility to will win new SaaS business by effectively guiding potential customers through the sales process. This will involve a consultative sales process, encompassing qualifying leads and gathering requirements, completing tender responses, pre-sales demonstration activities, producing effective sales proposals and presentations, and commercial negotiation.
The successful applicant will be self-motivated and must be capable of generating new leads as well as developing pre-qualified leads.
Responsibilities:
* Show a clear understanding of the products and be able to demonstrate them and articulate their benefits to potential customers
* Deliver webinars to introduce the company to potential customers and educate on intranet concepts
* Nurture leads and build relationships with potential customers to establish trust and rapport
* Identify sales opportunities via tender notifications and external tools such as ZoomInfo and LinkedIn
* Work closely with marketing colleagues to implement initiatives to create new leads
Essential skills and experience:
* Previous software sales experience is essential, along with some formal sales training.
* Proven track record of securing new B2B customers
* Ability to identify and develop new business opportunities
* Demonstrate understanding of a consultative sales process
* Excellent presentation skills and confidence to deliver webinars and events
* Excellent written communication skills and ability to create compelling business proposals
* Willingness to travel and full driving licence
* Well organised and diligent
* CRM system experience
* Strong IT skills and technical understanding
* Graduate level with at least 2 years B2B sales experience
Relevant solution selling experience would include:
* SaaS products
* Web CMS products
* SharePoint
* Office 365
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Sales, New Business, Business Development, BDM, SaaS, Cloud Computing, Telemarketing, Account Management, Intranet, Extranet, Internet, Software, Web, online, Portals, B2B
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MARKETING EXECUTIVE LONDON Up to £35,000 + Fantastic Training and Development
THE OPPORTUNITY:
We’re exclusively recruiting on behalf of a highly successful and growing business who are looking to recruit a Marketing Executive due to their continued successes. This is an exciting opportunity for a Marketing Executive to support with the planning, scheduling and execution of multichannel marketing campaigns. You will be working one on one with the Marketing Manager to create engaging content and campaigns to continue to drive the business forward. If you are an experienced Marketing Executive, Digital Marketing Executive, Marketing Assistant, Campaign Marketing Executive, Content Marketing Executive, Campaign Manager or similar, this opportunity is not to be missed!THE MARKETING EXECUTIVE ROLE:
Planning and scheduling multichannel campaigns across social media platforms and direct website
Using Mailchimp to schedule, execute and analyse email marketing campaigns
Ensuring the website is kept up to date with new and engaging content
Producing marketing materials, ensuring consistent messaging and branding
Ensure consistent branding across digital and print media
Setting up and maintaining SEO campaigns to increase web traffic and improve rankings
Attending events with the Marketing Manager
Build and maintain relationships with key stakeholders
THE PERSON:
Experience as a Marketing Executive, Digital Marketing Executive, Campaign Marketing Executive, Marketing Assistant, Content Marketing Executive, or similar
Experience using Adobe Illustrator and Adobe InDesign
Experience using Mailchimp or a similar Email Marketing/CRM platform
Degree or equivalent work experience
TO APPLY:To apply for the Marketing Executive position, please send your CV via the advert for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Training & Quality Administrator
Hayes
£25,000 - £30,000
Are you passionate about training and quality control? Do you thrive in a dynamic environment where you can make a real impact?
As our Training & Quality Administrator, you will play a pivotal role in managing and analysing training requirements for all positions within the company. You'll maintain our training database, coordinate internal and external trainers, and support the development of new training initiatives as needed.
Duties and Responsibilities:
Collaborate with department heads and managers to develop, control, and review training plans aligned with company strategy.
Maintain the training diary and attendance records, including inviting colleagues for training and updating the HR database.
Assist the Quality Team in controlling the Employee Authorisation process.
Coordinate training schedules with internal and external trainers, including web-based training sessions.
Manage training bookings, monitor attendance, and oversee logistical requirements for training events.
Collect and manage training evaluation feedback to continuously improve our training programs.
Identify and promptly respond to any training-related risks, escalating issues to the Training Manager or Head of Quality as needed.
Work with the Training Manager to effectively manage the company's training budget.
Coordinate off-site training activities for employees as necessary.
Working Conditions:
Office-based environment with regular hours in the production area.
Occasional travel abroad.
Potential for hybrid working based on internal training schedule.
Education and Qualifications:
Ideally degree-qualified or equivalent experience in a similar role.
Previous experience in training administration is desirable.
Proficiency in Microsoft Office packages, particularly PowerPoint.
Excellent communication and organisational skills.
Right to work in the UK without any restrictions.
If you're ready to take the next step in your career and contribute to our commitment to excellence in training and quality, we want to hear from you!....Read more...
I am representing a prominent law firm located in Manchester, renowned for their steadfast dedication to advocating for vulnerable clients and their families. This distinguished boutique firm is committed to providing exceptional service to their clients, boasting a team of over 70 employees. With a strong emphasis on fostering a supportive working culture, they prioritise career development and progression for their staff alongside offering great hybrid working opportunities. If you are an experienced professional seeking a fulfilling challenge, this opportunity may be ideal for you.
As a Legal Cashier, you'll play a pivotal role in a busy accounts team, working under the direction of the Accounts Manager. Your responsibilities will include managing financial transactions, reconciling accounts, and ensuring compliance with regulatory standards. In this dynamic environment, no two days are alike as you'll engage in a variety of tasks to support clients and colleagues.
Ideally the successful candidate will have a minimum of two years' experience in legal cashiering, coupled with strong organisational skills and attention to detail.
In return this leading firm offer a great hybrid working model, a competitive salary relative to experience, generous annual leave entitlement and the tools required to work from home.
If you're ready to make a meaningful impact while advancing your career in a supportive and dynamic environment, please submit your CV to j.forshaw@clayton-legal.co.uk or please call Justine on 0161 914 7357.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Do you thrive in the dynamic world of logistics, where meticulous planning meets cost-effectiveness and customer satisfaction? If so, we have an exciting opportunity for you!
Holt Executive are supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.
Our partner is seeking a Logistics Coordinator to play a pivotal role in ensuring the smooth flow of goods across the globe.
The successful Logistics Coordinator will champion efficient operations, accurate systems, and happy customers, all while navigating legal restrictions and adhering to terms and conditions.
Key Responsibilities for the Logistics Coordinator:
- Process requests from internal and external customers with precision.
- Efficiently handle applications, updates, and systems to keep things moving.
- Guide customers through equipment returns with RMA documents and pro forma invoices.
- Resolve queries promptly and effectively, exceeding expectations.
- Seamlessly coordinate equipment transport with external partners.
- Support the Warehouse Manager whenever needed, ensuring smooth operations, and assisting with other logistics tasks as needed.
- Track, manage, and control all shipments running.
- Utilize multiple portals and web applications to perform tasks, provide information and participate in the development of introduced improvements.
- Contribute actively to various projects, including writing clear and concise procedures for administrative tasks.
- Execute logistics orders and rush orders efficiently and accurately, meeting both standard and rush delivery requirements.
Key Skills & Experience for the Logistics Coordinator:
- Knowledge and experience with international shipping including customs handling.
- Excellent knowledge in logistics handling, 3 to 5 years experience
- Fluent in English and preferably other international languages (Portuguese or Spanish).
- Exceptional organisational and coordinating skills.
- Experience serving multi-national employers and customers.
- Competent and confident user of appropriate systems of work
- Resilient and able to work to tight timescales and business-critical constraints.
- Able to comply with company security and safety procedures and regulations.
- Proficiency with MS Office and ERP systems like Dynamics AX.
If your skills and experience match this Logistics Coordinator opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com
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Job description: Junior Marketing ExecutiveLocation: HamburgSalary: €30.000 - €35.000 + benefits and yearly KPI BonusThe Role:The role will include supporting the execution of marketing campaigns, and tactical activities to ensure performance is delivered for all member clubs in Germany. What will you be doing?Acquisition Marketing Support
Working with the Acquisition Marketing Manager Germany to support the execution of the marketing plans which may include:Email marketing to the prospects databaseArtwork production with our designers for campaigns including OOH, door drops and press.Marketing effectiveness review following each campaign which will involve CPE benchmarking, web traffic analysis and non digital enquiries.Identify new opportunities in the local area for enquiry generation and propose these to the Acquisition Marketing Manager to explore.Review quality of enquiries on a weekly basis to ensure acquisition campaigns are delivering from both a quality and quantity perspective.
Content development
Work together with the General Managers and Acquisition Marketing Manager to ensure the website content is up to date and aligned with regional alterations.Manage translations and localization from English to local language for all aspects of the website and marketing as required.Budget and PO management.
Local Marketing
Work with the teams to create a monthly report on competitor activity.Support with local opportunities for both enquiry generation and club/brand awareness.Weekly and monthly activity summaries to share with wider marketing team and club teams.
Spa Marketing
Working with the Acquisition Marketing Manager, develop and execute an effective marketing plan for our day spa and face and body treatment business to deliver the revenue targets.Develop a CRM journey to utilize existing database to encourage repeat bookings and brand engagement.
How will I be measured?
My performance against delivering individual personal objectives set by the Acquisition Marketing Manager Germany annually.Enquiry targets achieved – Both quantitatively and qualitatively
What qualifications, skills and experience do you need?
Minimum 2 years’ relevant marketing experience (as detailed in the role description above)Native level of German required both written and spoken.English speaking – verbal & written is essentialHave excellent interpersonal skills, and ability to communicate and present well at all levels of the companyProactive and independent worker, who also is a team player that can build strong relationships with stakeholders
Extra Bonus points if you have:
Marketing qualificationExperience of CRM systemExperience in working with a premium lifestyle brandSome knowledge of photoshop or similarAwareness and understanding of the local area (Hamburg, Berlin or/and Frankfurt)
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We are currently hiring for a dynamic and experienced IT Product Owner. In this pivotal role, you will spearhead the development and ownership of product strategy for IT products, collaborating closely with Principal Engineers (PE) to ensure alignment with organisational IT and business objectives. Your primary objective will be to translate business needs into actionable IT solutions, defining technology road-maps across various segments.
Key Responsibilities:
Collaborate closely with the PE to balance New Development, Technical Debt, Compliance, and Security effectively.
Manage the budget allocated to IT product/journey teams, optimising resource utilisation.
Develop and manage the IT product road-map, prioritising features based on business impact and user needs.
Act as a liaison between technical and non-technical stakeholders, ensuring effective communication.
Independently make decisions to guide the direction of IT initiatives and solutions.
Prioritise features against technical improvements, fostering innovation while managing technical debt.
Continuously monitor team composition and adjust as necessary to meet objectives.
Work with stakeholders to understand technology needs and provide IT solutions.
Define and track key performance indicators (KPIs/OKRs) for IT products/journeys.
Additional Responsibilities:
Identify and mitigate potential risks associated with IT product development.
Stay updated on emerging technologies and industry trends.
Drive innovation within IT by exploring and adopting new technologies.
Report regularly on the performance of IT products to leadership and stakeholders.
Ensure compliance with organisational IT governance, policies, and regulations.
Lead and mentor less experienced IT product leads.
Develop strategies to ensure the security, availability, and reliability of IT products.
Foster a positive and collaborative team culture within the IT journey/product team.
Challenges in the Function:
Bridging the gap between business and IT for delivering IT solutions/transformations.
Shaping and delivering significant IT product solutions on strategic/tactical levels.
Simplifying and rationalising the IT landscape while championing customer needs.
Qualifications:
Bachelor's or Master's degree in Information Technology, Computer Science, Business, or related field.
4+ years of experience as a Product Manager, Product Owner, or IT Product Lead.
Strong understanding of IT infrastructure, software development methodologies, and emerging technologies.
Excellent communication, leadership, and interpersonal skills.
Analytical mindset with the ability to make data-driven decisions.
Experience with Agile/Scrum methodologies.
Experience guiding product/journey teams in web and/or app development.
Solid business understanding coupled with expertise in digital product delivery.
If you're ready to take on this exciting challenge and make a significant impact, apply now!
No terminology in this advert is intended to discriminate on the grounds of gender, race, age, national origin, sexual orientation, and we confirm that we are happy to accept applications from persons of any age or experience for this role.....Read more...
We are currently recruiting for a HR Advisor to work on a permanent basis for a well-established Engineering Company based in the Chorley area.
Salary £30,000 - £35,000 per annum
Hours – 4 day week (Monday – Thursday) 37 hours per week
Responsibilities
As the HR Advisor, you will be responsible for building good relationships with the managers and staff in those portfolios to become their trusted advisor.
Liaison with recruitment agencies, contractor banks and recruitment media sources etc.
Prepare vacancy narrative for the Careers web page, LinkedIn and other social media platforms as appropriate.
Ensure appropriate and up-to-date position description and person specification are available for issue.
Prepare interview documentation packs for issue.
Inform unsuccessful applicants by telephone / letter of rejection and provide feedback if requested.
Ensure take up of references and record information to file and appropriate line manager.
Following authorisation, prepare and issue offer letters with accompanying documentation, and liaise on date of appointment.
Undertake appropriate Right to Work checks, BPSS and DBS checks prior to confirming start dates of any new staff. Carry out review BPSS checks on existing staff and contractors in line with National Vetting Procedures.
Work with the Security Team on any security issues including SC and DV vetting issues
Carry out HR inductions on first day with new starters, ensure all other inductions are arranged and take place
Support the monitoring and development of the Performance Management catch ups (including review of competencies) across Portfolio’s ensuring frequency and quality of conversations is maintained.
Writing policies and procedures - develop new policies/procedures and or update existing policies/procedures.
Advise and participate in any HR issues which may arise from time to time regarding conduct, performance, capability, and/or disciplinary and grievance matters, ensuring that legal compliance, fairness and best practice are strictly adhered to.
Requirements
CIPD qualified or willing to working towards
Evidence of continuous personal development in HR.
Up to date knowledge of current and upcoming employment legislation
Experience in supporting resolution of employee relations issue including disciplinary and grievance
Able to adhere to strict guidelines and time boundaries for reporting information
Competent user of MS Office
Effective communicator with people at all levels within business
Able to organise and prioritise own work, yet with proven ability to support and work within a team
Experience or competence in providing excellent internal customer service in a supportive and helpful manner, both by phone and face-to-face
Please call Claire at GPW Recruitment or press APPLY NOW!
Job Ref: E113260....Read more...
My client is a dedicated Personal Injury Law firm based in Liverpool & The Wirral who have an outstanding team of Solicitors who are renowned for their expertise in Personal Injury.
They deal with high quality RTA and Personal Injury cases and have grown steadily over the past few years and as a result they are looking to recruit a Litigation Manager.
Responsibilities:
The Employees main duties include but are not limited to:
- Review and advise fee earners on offers received, case strategy and all technical litigation aspects with the aim of improving case outcomes and developing the fee earner teams and their knowledge of litigation.
- To proactively review every fee earners caseload, identifying cases that should be prioritised for the issue of proceedings or where more urgent steps are needed in relation to case conduct, e.g., to address developing issues.
- To identify opportunities to achieve either quick resolution on good terms or alternatively to maximise client damages and costs through the litigation process.
- Support the enhancement of the case management system (Proclaim) to improve efficiencies and quality.
- Limitation reviews
- Incoming court post to check for orders/issues such as strike outs.
- Handling Court Service Emails and reviewing incoming court post to check for orders/issues such as strike outs.
- Working with the other senior managers and Directors to continually improve the results and quality of what the firm does.
Personal Specification:
- Senior level experience in Litigation
- Experience in RTA, EL/PL and other main personal injury claims
- Management experience
- Experience of running of own caseload of litigated files
- Ability to manage time and workload in a high paced environment.
If you are looking for a new challenge and an opportunity to work for a leading firm that truly value their employees development, please forward an up-to-date copy of your CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 for an informal discussion.
Additionally, refer a friend or colleague to us and receive £500 in vouchers if we assist them in securing a new career. Terms apply.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience.
You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Customer Relationship Manager - Networking Managed Services
Location: Manchester (Hybrid working, 3 days office, 2 days home)
Salary: to £25-28k Dep on experiences + £5-8k Uncapped Commission + Bens
Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team.
Main purpose of Role:
Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend.
As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities to broaden the company’s footprint and wallet share within each account, work with the account teams to identify opportunities and deliver the overall Account Plans and objectives.
Within their own named accounts, work to ensure retention of the recurring revenues, development of incremental and X-sell opportunities to deliver incremental gross margin.
Achieve incremental GM targets and revenue retention targets,
SCOPE OF RESPONSIBILITIES
Take a leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management.
Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross – sell and upsell prospects to generate additional gross margin.
Compiling customer quotations and processing orders.
Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services
Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times.
Ensure the in-house CRM system (Salesforce) is maintained and kept up to date.
Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities
Person Specification
Technical Profile
• Experience in UCC, UCaaS, CCaas, Network Infrastructure, Secure Operations and CX solutions within Public Sector and/or Private Enterprise customers
• A good understanding of mobile and WAN
• Demonstrable ability to achieve targets from account management activities
• Experience of working with field account managers to generate additional contact points and opportunities
Traits and Behaviours
• Focus on customers – committed to providing the best service to our customers in all that they do
• Working Together – Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
• Can Do Attitude – Takes personal responsibility for getting things done
• Growth – Proactively seeks ways to improve and grow the business
Personal Attributes/Skills
• Excellent customer service and communication skills
• Customer focused, proactive, collaborative, can do approach
• Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace.
• Technically oriented with a natural curiosity and ability to quickly develop an understanding of current and future trends in business technologies and the business and portfolio.
• Self-motivated
• Ability to work under pressure
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Job Title: IT Service Desk Manager Location: Edinburgh Salary: £30-40k (DOE) Company Description
We're collaborating with a top innovator in software solutions for the hospitality industry, dedicated to providing their clients with smooth technology experiences that enhance their operational efficiency and customer retention. As they broaden their range of offerings and clientele, they're in search of a seasoned IT Service Desk Manager to come on board and oversee their service desk operations and manage the internal team.
What's in it for you?
This company offers a dynamic work environment where you can lead a talented team, drive impactful initiatives, and make a difference in the hospitality industry. As part of a growing SaaS business you will have several opportunities for professional growth and development as well as:
Workplace pension
A clear career roadmap taking you to the top!
33 total days of holiday per year
Join a small team, make a big impact.
Other perks you'd expect at a fast-growing tech company.
Job Description
As the Service Desk Manager, your leadership will be essential in guiding a skilled team of service desk technicians, managing customer support operations, advancing process improvements, and fostering strong communication and cooperation among internal teams, external IT companies, and partners. Your skill set will play a vital role in facilitating the seamless integration of new customers, quick resolution of technical problems, and enhancement of the customer experience in the Hospitality SaaS sector.
Key Responsibilities:
Team Management:
Lead and mentor a team of service desk technicians proficient in product knowledge, WiFi/networking technologies, CRM and bug-reporting systems.
Provide both technical and welfare support to the service and success team to ensure we look after our team as well as our customers.
Customer Support:
Coordinate with internal departments, third-party IT companies and partners to facilitate smooth onboarding of new customers and address technical challenges promptly.
Utilise bug reporting and CRM data to identify trends and patterns, enabling proactive resolution of issues.
Process Improvement:
Streamline communication processes with third-party IT companies to minimise onboarding delays.
Collaborate with internal and external stakeholders to optimise onboarding processes and enhance user experience.
Training and Development:
Foster a proactive mindset among service desk staff, encouraging them to actively engage with partners to address user issues promptly.
Identify and provide access to training and support required for the team to enjoy their work and set them up for success.
Documentation and Knowledge Management:
Maintain comprehensive documentation of onboarding processes and user issues using bug-reporting software and CRM systems.
Encourage best practices documentation to improve future experiences and streamline knowledge transfer within the team.
Communication and Stakeholder Management:
Act as a central point of contact for communication between teams and partners, ensuring alignment on objectives and priorities.
Facilitate regular meetings and updates with partners to ensure clear communication and collaboration.
Quality Assurance:
Implement quality assurance processes to monitor collaboration effectiveness and identify areas for improvement.
Establish key performance indicators (KPIs) to measure onboarding success and user satisfaction.
Compliance and Security:
Ensure compliance with data protection regulations and security standards when sharing information with third-party IT companies and partners.
Implement robust security measures to safeguard sensitive data and mitigate cybersecurity threats associated with third-party collaborations.
Beneficial Qualifications, Skills and Experience:
Bachelor's degree in Computer Science, Information Technology, or relevant experience.
Support ticketing software and CRM i.e. ZenDesk, Hubspot, AutoTask etc.
Cisco CCNA, CompTIA or related networking qualification.
Proven experience in technical support or IT management roles
Analytical mindset with the ability to identify trends and drive process improvements.
Networking technologies – LAN / WAN and Wireless
Core internet technologies – Routing and Switching, DNS, DHCP, OSI Model
Professional-grade WiFi Access Points & their cloud controllers (Ubiquiti UniFi, Ruckus, Cisco Meraki, OpenMesh)
Infrastructure technology; EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway
Cloud providers, specifically Amazon Web Services (AWS)
Knowledge of marketing software; Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift etc.
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