Daily duties will include (but not be limited to):
Dealing with customer enquiries through telephone/email
Following up on enquiries made via the website
Deal with stock enquiries from other branch
Administrative tasks within the office
To efficiently undertake basic administration and clerical duties which may include:
To support the business in general administrative duties which enable us to manage our clients effectively
To locate orders within warehouse and prepare for dispatch
To support the team to maintain accurate, timely stock management database records
To answer/deal with queries, both face to face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
Provide support to fellow members of the team
Training:
You will study Level 3 Business Administrator Apprenticeship Standard. The training will be at Harlow College, Harlow, Essex, as well as on the job
This will include Personal Learning and Thinking Skills
The program is based on end point assessment
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:
Ideally the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship
Employer Description:We are an independent Volkswagen and Audi group car specialist. We sell used car parts for Volkswagen and Audi group cars only.Working Hours :Monday - Friday, 8.30am - 5.30pm
It may be that you are asked to work some Saturdays, 8.30am - 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Enthusiasm/Motivation,Punctual....Read more...
We’re looking for a fast moving, highly organised Supply Chain Administrator to join a growing business in Banbury. This is a newly created role driven by expansion and acquisitions ideal for someone who enjoys pace, problem-solving and taking ownership in a busy, hands-on environment.
You’ll work closely with the Supply Chain Team Leader to keep stock flowing, suppliers aligned and internal teams informed playing a key role in maintaining availability and service levels across the business.
What You’ll Do
Raise and manage Purchase Orders
Place orders for forecasted ROP and demand-based products
Chase suppliers to ensure on-time, in-full deliveries
Update system comments, due dates and escalate delivery risks
Liaise with Finance, Warehouse, Sales and Operations
Resolve invoice and non-conforming delivery issues
Review back orders and support a 95% availability target
What We’re Looking For
Previous administration experience
Confident communicator, happy picking up the phone
Highly organised with strong attention to detail
Comfortable working at pace and learning new systems quickly
Excellent Microsoft Office skills
Excellent communication
What’s in It for You
Salary up to £30,000
31 days holiday (incl. bank holidays, rising with service)
Annual bonus & benefits package
Free parking
Growing business with real progression opportunities
Hours
Mon-Thurs: 08:30-17:00 Fri: 08:00-15:30....Read more...
Support day-to-day Business Administration tasks such as filing, printing, and updating customer records and the CRM system
Answer calls and help process orders, enquiries, and quotations while providing good customer service
Assist with purchasing and stock checks, keeping records up to date
Work with the warehouse and sales team to help ensure orders are processed and delivered smoothly
Use clear communication and organisation skills when working with customers and colleagues
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.Employer Description:BAPP are the UK’s largest independent fastener distributor established in 1972 with 14 Locations. Specialising in structural bolting, general bolting, nuts, washers, fixings, PPE, tools, bespoke fasteners and consumables. With depots across the country, we are proud of our reputation for quality, reliability and customer service.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Creation of labels using the information supplied by customers
To print labels ensuring that all information is accurate
To perform such tasks as the General Manager may require
To undertake the above duties whilst adhering to health & safety, food safety and production standards
Answering the phone taking messages and passing information /messages to the appropriate department
General admin duties to support the Office & Warehouse teams
Filing and archiving documents
Stock control of labels and consumables
To comply with the requirements as laid down in UKFP Food Safety and Quality Policy
To adhere to the Health and Safety guidelines
To maintain as required systems Prodtrac and document filing
To ensure that any audits or stock counts are completed accurately and on time
Glass and plastic audit and calibration of some equipment
Database management
Training:Business Administrator Level 3.Training Outcome:Progression within the company pending successful apprenticeship.Employer Description:We’re based in County Durham operating out of a new food-grade facility with associated warehousing.
Providing food blending and contract packing solutions with flexible minimum order quantities.
We work to ensure all policies and procedures are in line with what you would expect from a BRCGS V9 grade AA. You can be confident that your products are handled and packed in an industry approved food-safe environment.Working Hours :8:00am - 4:00pm, Monday - Friday (30-mins for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Access to own transport....Read more...
Customer Service AdministratorLocation: Darlington Showroom (primarily office based)Salary: circa £14 per hour dependent on experienceHours: Full-time or part-time considered (includes some weekend working)About Seymour’s HomeSeymour’s Home is an established, independent family business founded in 1953, with a long-standing reputation for quality products and excellent customer service. Over the years, the business has continued to evolve, with strong growth across both showroom and online sales.As our online presence continues to expand, we are now looking to recruit a Customer Service Administrator to support our customers and help maintain the high standards of service that Seymour’s Home is known for.This is a varied and hands-on role, primarily based in our Darlington showroom, offering the opportunity to be involved in both customer-facing and administrative aspects of the business.Role overviewThe Customer Service Administrator will play a key role in supporting customers throughout their purchasing journey, from initial enquiry through to order fulfilment and aftersales support.You will act as a central point of contact for customer queries and will work closely with internal teams to ensure orders are processed accurately and efficiently.Responsibilities will include:
Managing customer enquiries via email, telephone, live chat and social media channelsProviding clear and accurate information on products, orders, deliveries and returnsProcessing customer orders and maintaining accurate recordsResolving customer issues in a professional and timely mannerHandling complaints calmly and working to achieve positive outcomesLiaising with warehouse and showroom teams to ensure smooth order fulfilmentSupporting shipping, deliveries and logistics administrationAssisting with picking and packing orders during busy periods when requiredFollowing internal procedures while also contributing ideas to improve customer service processes
The ideal candidate We are looking for a reliable and organised individual with a genuine passion for customer service.You will ideally demonstrate:
Previous experience in a customer service or administrative role (retail, online or e-commerce experience beneficial but not essential)Strong communication skills, both written and verbalA high level of attention to detail and accuracyConfidence using IT systems and online platformsA proactive and flexible approach to workThe ability to manage your own workload while supporting the wider teamA friendly, professional and customer-focused attitude
What we offer
Competitive hourly rate of approximately £14 per hourFull-time or part-time working options availableA supportive and welcoming team environmentA varied role with day-to-day responsibility and involvementOpportunity to develop skills within a growing business
If you are interested in this role and believe you have the right skills and experience, please submit your latest CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
You’ll be responsible for delivering high-quality work, while working collaboratively with internal teams and stakeholders. This is a fantastic opportunity to join a fast-moving business where you’ll gain formal training alongside hands-on experience and play a key role in supporting our strategic goals.
Key Responsibilities:
Deliver a high standard professional service to clients through email, video calls, face to face, and by phone
Proactively manage workload and timelines, assist the Account Management team in the daily execution of client strategies, account management and general administrative tasks
Set up Client work requests and monitor live production stages to ensure on-time delivery. Ministrative tasks.
Maintain thorough documentation and account records to provide a "single source of truth" for the team
Liaise with APS internal departments (warehouse, logistic and finance) to maintain efficient project work flow
Manage the stock lifecycle, overseeing the physical movement of goods booking stock in /out and maintaining precise digital records
Regularly review stock levels and provide data-driven alerts for re-ordering to prevent service interruptions
Monitor client debt and collaborate with the Finance department to resolve invoicing queries and ensure timely payments
Training:As an apprentice, you will work with your training provider, BPIF Training, who will provide full academic support. We offer extensive in-house, on-the-job training to set you on the path to a successful career within The APS Group.
Upon successful completion of the apprenticeship, you will achieve a Level 3 Business Administrator standard. You will be provided regular time within your normal working hours to meet the requirements of your apprenticeship programme. Training will take place via interactive online workshops, along with regular 1–1 sessions with your dedicated BPIF Training Coordinator.
In return, you will receive comprehensive support from our apprenticeship provider alongside extensive in-house training, empowering you to build a long-term, successful career within The APS GroupTraining Outcome:This is a fixed-term position for the duration of the apprenticeship. Upon successful completion of the apprenticeship, a full-time role may be available, subject to opportunity and performance.Employer Description:Since 1961 we’ve been all about working with great people to make more possible for our clients. You’d be joining a family of over 900, so you’ll never be stuck for advice, expertise and networking opportunities. Together we lead the way in marketing and communications. Whether we’re producing exciting creative for advertising or managing a client’s entire print spend, we’ve got pretty much everything covered.Working Hours :Monday to Friday, specific working hours to be agreed with the successful candidate.
Please note, the intended location for this role is our Head Office in Cheadle, however our Runcorn site (WA7 3DL) could also be considered.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Good time management,Reliability,Proactive,Professionalism....Read more...
