We are seeking an experienced Warehouse Administrator to join a small onsite team in Kidlington. This is a full-time, permanent position offering a salary of up to £26,000, with Monday–Friday hours, flexible start and finish times, and opportunities for overtime. With an annual bonus and excellent benefits this is an excellent opportunity to join a leading global manufacturer and distributor of audio products.
The role
You’ll play a key part in the warehouse and shipping operation, ensuring products are packed and shipped to their correct destination. This is a hands on role where attention to detail, organisation, and teamwork are key to keeping things running smoothly.
Key responsibilities for the Warehouse Administrator:
Picking and packing goods, processing worldwide shipments
Arranging logistics via courier and freight forwarder
Liaising with production and test teams
Processing returns
General administration
Maintaining accurate warehouse records using internal systems
Supporting stock control and inventory checks
Completing daily equipment and safety checks
Maintaining a clean, safe working environment
Key Skills Required for Warehouse Administrator:
Warehouse administration experience
Experience of international trade and logistics would be an advantage
Experience in MRP/ERP systems
Excellent IT skills
Confident communicator
High levels of organisation and attention to detail
Customer focused
Forklift experience would be an advantage
Own transport due to location
What's in it for you?
Monday to Friday with flexible start and finish times
Starting salary of up to £26,000
24 days holiday which increases by one every two years and capped at 29 days (you can also buy and sell hols)
Social events
Annual bonus
Company pension, Salary Extra Health perks scheme, cycles to work, group income protection, group life insurance, discounts on products, employee assistance programme
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Warehouse Administrator
Location: Paddock Wood,
Contract Type: Permanent
Salary: £28,000 + Bens
Hours: Monday to Friday 0800 to 1700
- Join a supportive team in a fast-paced environment.
- Receive training and professional development opportunities.
- Play a key role in delivering excellent customer service.
Our client is a leading company based in Kent. They are looking for a dedicated Warehouse Administrator & Customer Service Agent to join their team in Paddock Wood. This is a great opportunity to grow your skills in a supportive company that values high standards.
Position Overview
In this role, you will be based on the shop floor and will be the first point of contact for customers. You will ensure a smooth experience by handling enquiries and resolving issues efficiently. Your work directly supports the company's commitment to providing an excellent service for its clients.
Responsibilities
- Act as the first point of contact for all customers.
- Resolve customer enquiries by email, phone, and chat.
- Provide accurate information on orders and shipping.
- Collaborate with internal teams to solve customer concerns.
- Document all customer interactions and update records.
- Complete stock investigations to ensure accuracy.
- Investigate warehouse errors and suggest corrective actions.
Requirements
- A proactive and positive, can-do attitude.
- A strong customer-first approach to your work.
- Good IT skills, including Microsoft Word and Excel.
- Excellent attention to detail and a focus on accuracy.
- Strong communication skills, both written and verbal.
- A reliable and consistent work ethic.
- Warehouse experience is preferred but not essential.
Company Overview
Our client is a leader in its field, who are dedicated to improving the customer journey through excellent service and high operational standards. The organisation fosters a supportive team culture where individual contributions are recognised and valued, operating within a busy and fast-paced work environment.
Benefits
A competitive salary of £28,000.
A comprehensive benefits package.
Opportunities for training and professional development.
Alongside these benefits, you will join a supportive team that values your contribution. It's a fast-paced environment where you can develop your skills and build your career.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Order processing
Customer service
Warehouse coordination
Office administration
Operational support
eCommerce platforms monitoring and processing
Training:Business Administrator Level 3.Training Outcome:Potential for permanent position to be offered on successful completion of apprenticeship.Employer Description:We are a forward-thinking UK organisation dedicated to delivering sustainable, innovative solutions across the home, garden, and engineering sectors. Over the last decade, we have grown into a respected national brand known for our commitment to quality, ethics, and community impact.
As we expand our operations, we are looking for individuals who share our values and want to be part of a company that is shaping the future of sustainable living. Our culture is built on authenticity, continual improvement, and a genuine care for the people and communities we serve.Working Hours :9am - 3pm (Monday - Friday). Flexible working may be required.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Sales administration
Answering telephone, dealing with enquiries, taking messages
Taking orders and contacting customers/suppliers to place orders and chase supplies
Formulating SOP (Standard office procedures) for the admin function
Managing emails, enquiries and orders
Entering orders onto the system
Filing
Booking in, and checking stock against orders
Logging pallets received
Checking delivery notes, and querying any incorrect deliveries with suppliers
Managing stock reports
Helping in the warehouse
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Business Administrator Level 3 Apprenticeship Standard:
You'll attend monthly 1-2-1 meetings (online via teams every month - No classroom OR college!) with your tutor and learn about the modules
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
All apprenticeship work and training is completed in the workplace, during working hours
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there could be the potential of a permanent post within the business
Employer Description:Deli Continental are an importer distributor of long-life bakery products for onward supply to UK retailers, wholesalers, Cash & Carry, and catering suppliers. Established in 1990, they have built an excellent reputation in the trade and grown the business to be one of the key suppliers in the sector. All products are supplied through their own warehouse on their own trucks, giving a very high standard of customer service.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Number skills,Organisation skills,Patience,Problem solving skills,Team working....Read more...
As an Administrator, you’ll be joining a well-established and growing catalogue and web-based lifestyle brands located just outside Oxford. This full-time, permanent role offers a competitive salary, Monday to Friday office hours, and a hybrid working model (three days in the office, two from home). The company specialises in a lifestyle range that includes clothing and accessories, and is known for its friendly, supportive, and collaborative culture where colleagues work together to achieve great results.
Purpose of the role: To support the Buying team in managing the selection and production processes for the catalogue.
Key Responsibilities for the Administrator Role:
Filing all invoices for ordering, logging and returning samples from suppliers
Organising samples for selection, photo shoots, logging all items on excel
Accurately recording information managing all administration related to product selected
Writing detailed product descriptions for the Buyer to use in web and catalogue copy
Organising all pack ups for photo shoots
Logging details of all books and stationery
Creating a bank of images for website and catalogue
Checking copy information for website matches and catalogues
Dealing with any customer or warehouse queries to resolve any quality issues or providing additional information.
Checking catalogue layouts and proofs ensuring all correct products are listed
General admin support
Key Skills Required for the Administrator Role:
Detail orientated
Organised, used to working to deadlines
Confident communicator
Work well under pressure and able to multitask
Adaptable in a changing environment
Strong IT skills, particularly excel
Able to work on own initiative
Own transport essential, due to remote location
What’s in it for you?
A competitive salary
Working as part of a supportive and collaborative team
Training progression and personal development
Standard office hours Monday - Friday
Hybrid working
20 days holiday increasing with each year to a max of 25
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Support all areas of the business including sales, marketing, operations, and administration and interacting with internal or external customers
Working to increase efficiency by supporting and working across teams, as well as helping to resolve issues
Using IT packages and systems (including Microsoft Office, Hubspot, Wordpress, Zuper) to write letters, emails, proposals, as well as to record and analyse data
Updating and reviewing databases, ensuring information is recorded accurately
Assisting with drafting correspondence, writing reports, and inputting/ reviewing work
Maintaining positive relationships within the team and across the organisation, promoting collaborative working
Communicating with internal and external customers, either in person, on the telephone, in writing or on digital platforms
Assisting with queries from inside and outside the organisation, while representing the organisation
Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation
Managing work priorities and time to meet deadlines and to complete tasks effectively, while managing expectations
Organising meetings and events, taking minutes and action logs as needed
Assisting with project management, including helping to plan, monitor and report on projects
Assist with customer enquiries, prepare quotes, and manage the sales process from start to finish
Work with our suppliers and installation teams to coordinate orders and installations
Help support the planning and scheduling of servicing and maintenance work, including follow-up actions after bollard services
Learn how to source and order products from a range of manufacturers
Learn how to use our CRM system (HubSpot) to manage customer relationships and track opportunities
Assist in developing and sending email marketing campaigns to drive repeat business
Training:
Business Administrator Level 3 Apprennticeship Standard
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre
Training Outcome:
A position may be available for the right candidate following successful completion of the apprenticeship
The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship
You may prefer to focus in a particular area, whether that be sales/operations or office management, in which case we may be able to progress you into a more specific role in the future.Employer Description:Rhino Security has specialised in the perimeter protection of private and commercial property for the last 32 years, establishing itself as a trusted advisor with exceptional levels of customer service. We excel in specifying, supplying, installing and maintaining security posts, bollards and barriers throughout the UK, with the sole aim of delivering peace of mind and deterring criminal activity.
All our security bollard and barrier ranges include products with different specifications and styles so that you can choose items that will deliver on your security and aesthetic requirements, whether that be telescopic or static, manual or automatic. We also stock a range of cycle shelters and stands, as well as crash-rated street furniture solutions.
Our added value comes in the form of a dedicated Aftercare team, coupled with annual maintenance plans which ensure our client’s sites remain secure and fully operational.
A brief history:
Founded in 1992 by George ‘Tony’ Hamerton, our company began with the goal to improve perimeter security for car dealerships across the UK. After an early career working with some of the world’s most recognised automotive brands, Tony spotted a significant gap in the market. Partnering with the Great British Bollard Company (now Marshalls Street Furniture) as the main agent for the East of England, Tony set out to build a business focusing on providing top-quality security solutions.
In his Bedford Rascal van loaded with demonstration bollards, Tony drove across the country and grew his business into a trusted provider. He supplied and installed perimeter security solutions for hundreds of car dealerships, including bollards, barriers, fencing and CCTV. Along the way, he introduced a bollard servicing offering, with Annual Servicing Plans designed to keep our clients’ security solutions in top condition year-round.
For over 30 years, we’ve built a reputation for delivering exceptional customer service, which has led to long-standing, highly valued relationships with many of our clients. Much of our business comes from customers who have trusted us for decades, a testament to our dedication to high-quality service and support.
In 2022, Tony’s son, James, took the helm. James brought a fresh perspective to the business after a successful career in Sales and Project Management in London’s office design and fit-out sector. His goal has been to modernise and expand, ushering the company into its next chapter of growth. This transformation includes adopting new, streamlining technologies, expanding our product range, and enhancing our supplier network to better serve our existing and new customers.
Now, two and a half years into this exciting new era, we’ve grown stronger than ever. With a supply and installation service covering the entirety of the UK, plus shorter lead times thanks to our new warehouse facility, we are ready for the future. Our turnover and headcount in the last two years has also doubled, from £1m-2m and 5-10 respectively.
We are proud to say that while our company continues to evolve, our core values remain unchanged: “Deliver outstanding customer service and always do right by our clients and partners.” This is reflected in our current average customer review ratings of 4.8/5 on Trustpilot and 4.9/5 on Feefo, where we also plant a tree for every review we receive with a minimum of 100 a month.Working Hours :Monday to Thursday, 08:30 - 17:00 (60-minute paid lunch)
Friday, 09:00 - 16:00 (college day, unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Reliable and self-motivated,Adaptable....Read more...
