Sales Administrator - (B2C)
Location: Birmingham, B6 4SL
Hours: Full-Time, Monday to Friday, 8:00am to 5:00pm
Salary: Competitive, dependent on experience
Corus Consultancy is currently recruiting for an experienced and customer-focused Sales Administrator to join a busy and fast-paced sales and customer service team in Birmingham.
This is an exciting opportunity for someone who enjoys building customer relationships, processing orders accurately, and working collaboratively with internal departments to ensure an excellent customer experience from order placement through to delivery and after-sales support.
The Role As a Sales Administrator, you will play a key role in supporting customers and ensuring that orders are processed efficiently and accurately. You will be responsible for handling enquiries across multiple communication channels, maintaining customer records, coordinating with internal teams, and delivering exceptional levels of service.
This position would suit a proactive individual who thrives in a busy environment, has excellent organisational skills, and takes pride in providing outstanding customer support.
Key Responsibilities
- Managing customer enquiries via telephone, email, live chat, and social media.
- Processing customer orders accurately and efficiently using internal systems.
- Handling order amendments, returns, credits, and customer complaints.
- Maintaining accurate customer and order records.
- Monitoring stock availability and communicating any shortages or delays.
- Updating inventory and product information across sales channels.
- Liaising with Warehouse, Purchasing, Supply Chain, and Finance teams to ensure smooth order fulfilment.
- Providing customers with product information and technical guidance where appropriate.
- Supporting customer retention through excellent service and relationship management.
- Assisting with account management and identifying opportunities to maximise sales.
- Contributing to team targets, service levels, and overall business objectives.
- Ensuring all work is completed in line with company procedures and compliance requirements.
About You The successful candidate will have:
- Previous experience in a Sales Administrator, Customer Service, Order Processing, or similar role.
- Excellent communication skills, both written and verbal.
- A confident and professional telephone manner.
- Strong organisational and time-management skills.
- Excellent attention to detail and a high level of accuracy.
- Strong IT skills and confidence using business systems.
- The ability to prioritise workloads and manage multiple tasks effectively.
- A proactive and positive attitude with excellent problem-solving abilities.
- The ability to work independently while also being a strong team player.
- Must have their right to works in the Uk
Desirable Experience
- Experience using ERP or CRM systems.
- Experience within an e-commerce, retail, wholesale, manufacturing, or distribution environment.
- Previous experience supporting both B2C and B2B customers.
What\'s on Offer?
- Competitive salary dependent on experience.
- Company pension scheme.
- Free on-site parking.
- A supportive and collaborative working environment.
- Long-term career development opportunities.
- The opportunity to join a growing and successful organisation.
Apply Now If you are an organised, customer-focused professional looking for your next opportunity within a fast-paced and rewarding environment, we would love to hear from you.....Read more...
Sales Administrator Manchester – Office Based Up to £30,000The Role: We are recruiting for an established and successful business looking to add a Sales Administrator / Coordinator to their team due to continued growth and a busy order book.This is a varied position where you will take responsibility for the sales order process from initial customer enquiry through to delivery. You will process and manage orders while liaising closely with internal teams, including merchandising, warehouse, distribution and quality control, to ensure delivery targets are achieved and customers receive an excellent level of service.The role requires someone who is highly organised, comfortable taking responsibility for their workload and able to use their own initiative. You will need to confidently prioritise multiple tasks while working effectively within a busy sales environment.Key Responsibilities:
Handling incoming customer calls and enquiries
Processing and managing customer sales orders
Liaising with internal departments to coordinate orders and deliveries
Building relationships with existing account customers
Promoting products over the telephone to help generate and increase business
Providing a high standard of customer service throughout the order process
Completing general administration and office duties to support the smooth running of the sales department
The Person:
Previous sales, sales administration or customer service experience would be beneficial, particularly if you are confident communicating with customers over the telephone
You will ideally be organised, proactive and comfortable working in a fast-paced environment where priorities can change throughout the day
Experience using Sage would be advantageous but is not essential
Excellent verbal and written communication skills
A confident and professional telephone manner
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Sales Administrator Manchester – Office Based Up to £30,000The Role: We are recruiting for an established and successful business looking to add a Sales Administrator / Coordinator to their team due to continued growth and a busy order book.This is a varied position where you will take responsibility for the sales order process from initial customer enquiry through to delivery. You will process and manage orders while liaising closely with internal teams, including merchandising, warehouse, distribution and quality control, to ensure delivery targets are achieved and customers receive an excellent level of service.The role requires someone who is highly organised, comfortable taking responsibility for their workload and able to use their own initiative. You will need to confidently prioritise multiple tasks while working effectively within a busy sales environment.Key Responsibilities:
Handling incoming customer calls and enquiries
Processing and managing customer sales orders
Liaising with internal departments to coordinate orders and deliveries
Building relationships with existing account customers
Promoting products over the telephone to help generate and increase business
Providing a high standard of customer service throughout the order process
Completing general administration and office duties to support the smooth running of the sales department
The Person:
Previous sales, sales administration or customer service experience would be beneficial, particularly if you are confident communicating with customers over the telephone
You will ideally be organised, proactive and comfortable working in a fast-paced environment where priorities can change throughout the day
Experience using Sage would be advantageous but is not essential
Excellent verbal and written communication skills
A confident and professional telephone manner
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Sales Administrator
£29,000 - £35,000 + Career Development + Early Friday Finish
Witney, Oxfordshire | Office Based
Are you an organised and proactive administrator looking for a varied role with genuine career development opportunities?
We're recruiting a Sales Administrator to join a successful and growing manufacturer of automotive components and classic car parts. Working within a friendly and supportive team, you'll play a key role in supporting customer service, sales administration and wider commercial activities across a portfolio of well-established brands.
This is an excellent opportunity for someone with previous administration, sales support or customer service experience who enjoys a fast-paced environment and wants to develop their career within a successful business.
The Role
As a Sales Administrator, you'll support the day-to-day running of the commercial function, ensuring customers receive an excellent experience while helping the wider team deliver efficient sales and operational processes.
Key responsibilities include:
Sales Administration
Processing customer orders and updating information within SAP and online ordering systems.
Managing customer backorders and proactively chasing outstanding orders.
Producing warehouse pick lists to support daily dispatch activities.
Supporting online order fulfilment and coordinating deliveries.
Customer Service & Support
Acting as the first point of contact for customer enquiries, providing professional telephone and email support.
Ensuring customer requests are handled promptly and professionally.
Processing returns and supporting aftersales activities.
Systems & Business Support
Maintaining accurate customer information across business systems.
Supporting SAP, CRM and website data maintenance.
Uploading pricing information and managing system updates.
Liaising with external software and IT providers when required.
Marketing & Commercial Support
Assisting with customer communications and marketing campaigns.
Supporting promotional activities, events and customer visits.
Providing wider commercial support and contributing to business improvement projects.
About You
We're looking for someone who is organised, professional and enjoys working with both customers and colleagues.
You'll ideally have:
Experience in a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
Strong organisational skills and excellent attention to detail.
Confident communication skills with a professional approach.
Good Microsoft Office skills, including Excel and Word.
The ability to prioritise and manage multiple tasks effectively.
A positive, flexible and team-focused attitude.
Experience of SAP or a similar ERP system would be beneficial but is not essential, as full training will be provided.
You don't need automotive experience to be successful in this role. We're looking for somebody with the right attitude, strong organisational skills and a genuine desire to learn.
What's on Offer?
Salary of £29,000 - £35,000, depending on experience.
Genuine career development opportunities.
Ongoing training and support.
A varied and interesting role with plenty of scope to grow.
Friendly and supportive team environment.
Early finish every Friday.
Generous holiday entitlement.
Opportunity to join a successful and expanding business.
Apply in Confidence
To apply for the position of Sales Administrator - Job Ref 4385KBA, please send your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call 07908 893621 for a confidential discussion
Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
MERCHANDISING ADMINISTRATORCompetitive Salary, based on experienceFull Time (35 hours per week)Office-based (Leeds)The Merchandising Administrator is highly organised; detail orientated and provides support to the merchandising team in the day-to-day operations that drive product performance and sales success. This role will be responsible for maintaining accurate product data, assisting with reporting and analysis, and ensuring smooth coordination between departments. It requires a high level of accuracy, initiative, and a proactive approach to problem-solving.Key Responsibilities:Product & Data Administration
Accurately set up and maintain product information across internal systems.Ensure all product details (pricing, descriptions, sizes, categories) are correct and up to date.Liaise with the merchandising and logistics team to ensure timely delivery and product launches.
Reporting & Analysis
Assist with weekly and ad hoc sales and stock reporting.Track performance of ranges and highlight key trends to the merchandising team.Support with intake planning and forecasting activities.
Stock Management
Monitor stock levels and flag any availability issues or potential risks.Assist in managing allocations and replenishments where required.Management and processing of stock takes supporting stores when necessary.Coordinate with warehouse or supply chain teams on deliveries and stock movements.
Team Support & Communication
Provide administrative support to the merchandising teams.Help prepare documents, presentations, or analysis for trade meetings.Act as a key point of contact for queries related to product or stock data.
Process Improvement
Suggest and implement ways to improve administrative processes.Maintain clear and organised files, trackers, and records.
Skills & qualifications required:
Previous experience in a retail or office administration role (merchandising experience preferred but not essential)Strong proficiency in Microsoft Excel and confidence working with data.Excellent organizational and time management skills.High level of accuracy and attention to detail.Clear and confident communication skills.Ability to work independently as well as part of a team.Interest in retail, fashion, or consumer goods industries is a plus.
Other attributes required:
Performance: Proactive, team-oriented, able to work under pressure and adaptable mindset.Passion for Retail: A love of retail and good commercial awareness.Team Player: Collaborative mindset and willingness to work across departments.Support: Perform any other duties as reasonably directed by management.
If this sounds like the opportunity for you, please apply ASAP.....Read more...
MERCHANDISERCompetitive Salary, based on experienceFull Time (35 hours per week)Office-based (Leeds)Skopes is a leading menswear retailer. We are currently looking to recruit a Merchandiser, to join our Head Office team in Leeds.The Merchandiser will play an integral role in supporting the business strategy and growth plans by merchandise planning, constructing ranges, and delivering trading activities. Alongside leading and developing the Merchandising team, you will need to work collaboratively with key stakeholders, providing operational support in the execution of the business strategy to deliver KPIs.Job descriptionTrading & branch merchandising:
Efficiently execute strategic planning and in-season trading to achieve the targeted sales and profitability goals for the department.Identify opportunities and risks to trade, report on key highlights/lowlights, implementing actions to capitalise on consumer and market demands alongside the promotional calendar.Weekly review of all retail and warehouse stocks, including allocation, replenishment and IBT planning to ensure availability targets are met and sales opportunities are fulfilled.Oversee the store delivery process with key internal and external stakeholders, managing and rectifying all queries with the teams.Proactively forecasting KPIs aligned with trading output, demands and the promotional calendar.Manage the markdown cycle throughout each season to maximise sales, profit and sell through.
Planning:
Ensure optimum stock planning in line with the business strategy and budgets, executing space, category, and option planning for the retail channel.Strategically plan and deliver departmental trading activities, intake processes and KPI forecasting in conjunction with the planning of the WSSI and Open-to-Buy (OTB).Manage and oversee the update and review of the linecards with the merchandising team, taking necessary action in line with the critical path and business demands.Build and execute seasonal range planning, creating robust distribution and phasing plans that are aligned with the store demographic and pricing architecture.Working closely with the buying and retail teams to coordinate future season planning, ensuring alignment across departments.Co-ordinate with the Import Merchandisers and operation teams to leverage commercial opportunities, orchestrate delivery schedules and the daily planning of allocations, replenishment and IBTs. Leadership:Lead the Merchandising Administrator on planning allocations, replenishment schedules, monitoring and amending pars to ensure optimum stock levels in all stores, concessions, and wholesale routes.Provide 1-2-1 support to the Merchandising Administrator within categories owned.Ensure an engaging and inclusive management approach, instilling positive behaviours and offering the team support, guidance and development opportunities.
Skills & Qualifications required:
3-4 years of experience in merchandising.Highly numerate with outstanding proficiency in ExcelDemonstrated expertise in analytical techniques and data analysis.Verified track record in in-season trading.Expertise in planning and ranging, including WSSI management & linecards.Ability to react to changes in demand and logistics.The ability to identify and offer effective solutions to problems.Experience with managing a merchandising team of one or more.
Behaviours required:
Effectively communicate and build relationships with key stakeholders, including senior management.Able to work under pressure and resilient.A love of retail and good commercial awarenessWork closely with the ASMs to optimise sales in each store. Store visits will be required seasonally.
If this sounds like the opportunity for you, please apply ASAP.....Read more...
