@mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products.
If you possess a Cisco CCNA / CCNP / CCIP / CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I'm keen to hear from you.
# Position: CCNA Network Engineer, Cisco Implementation Engineer, Deployment Engineer
# Location: Home based, remote working, work from home
# Duration: 12+ month contract
# Hours: Monday – Friday 09.00 -17.30
# Gross Rate: £20 - inside IR35
# Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Environment:
Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment, Support, Migration, Operations, Enterprise solutions, IT, Technology, Cloud Computing, Hosted Services, Internet, IoT, Hosting, Managed IT Solutions, Networks, Telecoms, Unified Comms, Security, Cisco, IPVPN, VPN, MPLS, WAN, LAN, BGP, RIP, EIGRP, OSPF ,ISIS, Junior, Cisco, IP, TCP/IP, OSPF, BGP, MPLS, ADSL, DSL, FTTP, FTTH, Fibre, xDSL, Ethernet, NOC, WAN, LAN, IPVPN, VPN, Data, RIP, RIPv2, EIGRP, Routers, Switches, NOC, TMC, NMC, Voice, CCNA, CCNP, CCIP, Cisco, Alcatel-Lucent, ADVA, Juniper.
Key Activity:
# Provisioning of Core IP, Data & Network Security solutions
# Solution implementation & configuration
# IP Network implementation
# Remote configuration & commissioning
# End to end deployment
# Change & delivery management
# New product deployment
# Process management
# Governance & Control
Overview:
The IP Network Engineer will be responsible for the configuration, commissioning, delivery, implementation & documentation of new customer deployments across complex IP WAN network solutions for Core, Internet, IP, Cloud & Data products including IPVPN, MPLS, Security, Firewall & IDA WAN network solutions.
Responsibilities:
# Provisioning of Core IP, Data & Security solutions for Enterprise customers
# Configuration of solutions over IP Internet, Cloud & Managed Cisco Service Provider core networks
# Translating customer solution design into robust technical solutions & their deployment
# Operational activities including Network configuration & integration of customer equipment
# Manage Provide, Change & Cease activity
# Customer circuit deliveries & planned outages / changes
# Carry out pre & post configuration testing to ensure error free installation (Layers 1, 2 & 3)
# Assist with the implementation of new Internet & Cloud based products, systems & processes
# Provide an escalation point for engineers requiring technical support
# Provide technical representation at customer & project related meetings
# Ensure quality assurance is maintained
# Maintaining associated customer & network documentation
Candidate Profile:
Candidates will be considered from a range of backgrounds from IP support to implementation and configuration, through to junior network engineers or telecommunications graduates and candidates with CCNA certifications.
Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
# Network delivery for fixed-line WAN telecommunications services & product
# IP, Data & Transmission principles & protocols for Network Build
# Strong understanding of fixed line WAN products; Cisco, IP WAN, VPN, MPLS, Connectivity, IDA
# MPLS & VPN knowledge
# Experience with Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS)
# Layer 2/ 3 principles & protocols to across multiple MPLS networks
# Direct Internet, IP Transit, Internet Routing, RIPE database, Cisco Routers & Switches, PPP, MLPPP, Ethernet, configuring Cisco, Alcatel & Juniper devices
# TCP/IP protocols & services (TCP / UDP, IPSec, VoIP, SNMP, DNS, Radius / TACACS+, BGP, EIGRP, OSPF, ISIS), Transmission fundamentals
# IP network provisioning & implementation
# Cisco CCNA or CCNP or CCIP or CCDP accreditation
It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) and SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Microsoft Cyber Security Pre Sales Consultant
Salary:- £65-75k + £8k Bonus + Bens dep on Skillset
Location:- Central London, 3 days office, 2 days home
Environment:- Microsoft Security, Modern Workplace, SIEM, MDR/EDR, M365 Security, Sentinel, Endpoint, Defender, InTune, Windows CoPilot, SharePoint, Lan, Wan, SD-Wan, SASE, Wireless, Firewalls, Audits, Risk Assessments, HLD, Fortinet, Aruba, Meraki, ISP/MSP, Customer Facing, Pre Sales Presentations, HLD, Proposals.
My client is a fast-growing technology business solving Connectivity and Cyber Security Solutions for a mix of industry sectors including FinTech, Financials and Retail.
They are now searching for a Technical Cyber Security Consultant to support the growing requirements of our existing customers UK businesses as they undergo digital transformation, adapt to hybrid working, meet compliance requirements or experience rapid growth. In this role, you will be the main expertise in Pre Sales across Cyber Security and will be the spearhead of potentially growing the team out quickly in the future.
The ideal candidate will have a track record in cyber security pre-sales, and experience with the Microsoft suite of services to secure the Modern Workplace (Defender, Intune & Sentinel) as well as advanced, cloud-delivered services (SOC / SIEM, MDR/EDR). In addition, our customers will require expert guidance in protecting their data, securing their IT infrastructure allowing them to work securely from anywhere (LAN/WiFi, SD-WAN & SASE). Ideally, they will also stand out as responsive, energetic and articulate in our fast-moving industry.
Experiences required:-
• Experience in all or some of Microsoft’s Modern Workplace and Cybersecurity platforms, ideally in an MSP/Pre-Sales capacity:
o Microsoft 365
o Windows Copilot
o SharePoint
o Defender
o Intune
o Entra
o Teams
o Sentinel
• Advisor in advanced cybersecurity services including SSE, SASE, SIEM, MDR/EDR
• Solutions design experience - modern workplace infrastructure - SD-WAN, SASE, LAN, WiFi & Cybersecurity
• Experience in recommending and designing solutions to meet compliance
• Microsoft, Cisco, Meraki & Fortinet certifications
• 5 years in a Pre-sales / Solutions role within an MSP/MSSP
• Energy, enthusiasm, creativity, determination
• Natural problem-solving ability
• Excellent references
Core Tasks
• Pre-sales solutions engagement with UK businesses (fin-tech, high tech, life sciences, prof services) – Cybersecurity and IT infrastructure
• Cybersecurity Risk Assessments & Solution Recommendations
• Modern Workplace, secure infrastructure design
• Creation of Design documents, solution diagrams, BoM & Professional Services, Commercial summaries, tender responses & proposal text
• Internal Training, solution briefings & handovers to delivery & support teams
• Innovation – Introduction of new products & services
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Location: Onsite in London 3 days per week, rest remote.
Salary: £30,000 - £35,000 per annum
Start date: As soon as possible
We are recruiting for a well-established organisation to bring on an Systems Engineer. You will have the experience below to be successful:
- A couple of years or more technical support experience in IT infrastructure industry
- Excellent communication skill with clients, end users and third parties
- Good documentation skill (Technical documents, customer reports)
- Good team player/Project member
- Highly proficient in Microsoft Office products (Outlook, Word, Excel, Power Point)
- Understand basic networking (LAN, WAN or Wi-Fi) and PC basic technical knowledge
- Ideally 2 years or more experience in Japanese company/Japanese language skills
If you\'re looking for a new assignment, can work in London, have the experience above then please do not hesitate to apply with an updated CV.....Read more...
Project Manager – Data Centres – Essex
Travel to client sites as required
£50,000 - £70,000 PA
Service Provider seeking a Technical Project Manager to join a small, yet well-established technical team. They predominately provide data centre services across the UK to a range of different clients across banking, retail and legal. Services include DC migrations, support, auditing, DC rollout/refresh/deployment etc.
Reporting directly to the PMO Manager, you’ll also be working closely with operations, sales and project management teams. You will take overall responsibility for the end to end delivery of numerous technical projects which are data centre focussed.
This role plays a key part in the coordination, management, financial reporting and delivery of the clients services and overall business growth. This is an exceptionally varied role where no project will be the same.
Requirements:
- Previous experience working within Project Management within a technical environment, specifically data centres and their related technologies
- Project exposure experience across some (not all) of the following;
DC audits/migrations/commissioning/decommissioning, asset and cable/connectivity auditing, DC IMACS/general maintenance, office builds/moves/expansions/consolidation, end of life/hardware refreshes across networks/storage/server, WAN/LAN connectivity, customer extranet and B2B networks, wireless networks, structured cabling architecture/installation, technical design
Offering between £50,000 - £70,000 PA plus some attractive benefits. Flexible working allowed after initial probation period. Excellent work culture; grown up and mature environment with numerous social events.
The client is open minded in terms of experience level, so even if you feel you do not meet all the requirements please do still apply!
Please note you must hold a clean and valid UK driving license.....Read more...
3rd Line Support Engineer
________________________________________
Location: St Albans (Hybrid)
Salary: £50,000 – £65,000 per annum
________________________________________
Are you a IT Professional with 3rd line support experience looking for an exciting new role?
About the company
Our client is a Managed Service Provider firm based in St Albans.
Position Overview
The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications.
Responsibilities
• Manage client projects, ensuring adherence to scope, timelines, and budget.
• Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets.
• Conduct Technical Pre-sales, offering tailored solutions to clients.
• Support internal systems for optimal business operation.
• Guide clients through smooth onboarding/offboarding processes.
• Coordinate with clients, internal teams, and third parties for project delivery.
• Provide technical consultancy to address client challenges.
• Conduct site surveys and maintain relevant documentation.
• Collaborate with Head of Operations on innovation and improvement initiatives.
Candidate Requirements
Essential Skills and personal qualities
• Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines.
• Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server 2008-2019.
• Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V.
• Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts.
• Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience.
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
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Role: Senior Service Analyst
Location: Maidstone, Kent
£Competitive + Company Bonus & Benefits
Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)
Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their site in Maidstone. This is an exciting opportunity to join a growing team within this newly established vacancy.
As a Senior Service Analyst, you will report directly to the local Service Desk Team Lead working closely with other colleagues to service impacting incidents and to fulfil requests. Knowledge of supported services and team responsibilities will be required to effectively manage escalations and reassign incidents and requests for faster resolutions.
Duties include:
- Deliver day-to-day activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation available to support these activities.
- Collaborate with service analysts across all business functions to meet and where possible exceed agreed Service Level Agreements (SLAs)
- Support and lead quarterly site Service Reviews, presenting SLA reports and collaborating with business stakeholders to optimise site services.
- Follow up on end customer survey feedback to establish opportunities for future CX improvement.
- Recommend and where applicable deliver continuous improvements to operational procedures.
What we are looking for:
- Experience in Service Management or an end-user support role in a fast-paced industrial or manufacturing industry.
- Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar)
- Experience in PowerShell / Automation Scripting, Apple IOS / Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation.
- Technical knowledge of AD for user and computer management.
- Basic knowledge of Networking, WAN and LAN technologies.
- Technical knowledge of client and service OSs and Microsoft Office applications.
- Knowledge of Backup and Restore processes.
- IT Operating Model change experience.
- Experience in dealing with customers, providing telephone and remote virtual desktop support.
- Service performance measurement and reporting skills.
- Experience in communicating effectively and working as part of a team.
- Good business communication skills.
Benefits:
- On-site gym
- On-site canteen
- Competitive pension package
- EAP Schemes
- Wellbeing days
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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IT Support Analyst - Aylesbury
Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You’ll be joining at a particularly exciting time for the business, in the final stages of a separation from its parent organisation, insourcing Information Technology services.
This is an excellent opportunity for a Service Desk Engineer or IT Support Analyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will have the opportunity to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business.
As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA’s. You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points.
The role requires a motivated, self-starting individual. This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company.
Role responsibilities:
Provide technical IT support – covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc
Support projects as required
Ensuring that issues are being resolved in accordance to SLA’s and service excellence is upheld
Collaborate with 3rdparties when required, ensuring all problems are dealt with swiftly
Receive and manage calls from internal staff via telephone, email and web portal when required
Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary
Required skills and experience:
Previous experience working in as an IT support analyst / engineer or Service Desk Analyst / Engineer
Experience supporting Microsoft Windows Server based Infrastructure
Experience with Windows 10, Office 365 and Active Directory
Citrix experience would be beneficial (basic level – shutting down sessions, assigning users etc), although not a requirement.
Basic networking knowledge (DHCP, DNS, TCP/IP)
Printer management and support
Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
Possess a positive can-do attitude and be able to communicate with users of all different technical levels
Experience with Mobile Device Management (MDM) tools, Azure AD and SharePoint are desirable but not essential
ITIL knowledge.
Salary up to £35,000
The role offers excellent benefits, including free travel, 25 days leave (+bank holidays), and a top pension....Read more...
2nd Line Support.
Salary – £27,000 – £30,000 Industry – IT Managed Service Provider Location – Bodmin (Cornwall) Duration – Permanent
The Company
We are working with a business whose mission is to provide businesses with exceptional, tailored IT and unified comms that are fit for purpose, exceed their clients’ expectations and that their employees are proud of, and they do this by staying true to our core values.
They are looking for an experienced and ambitious 2nd line engineer to provide exceptional customer service and technical support to their clients throughout the Southwest and beyond. They are looking for someone who can talk to the person as well as the computer, who’s focused on making their clients better, can man the helpdesk, help and guide first line engineers and who wants to work in a company where they can continue to learn, grow and develop in their career.
Being on the 2nd Line of the service desk, naturally, you’ll be a point of escalation for our 1st Line Engineers. If they should be struggling to resolve something tricky, you’ll be around to take over or lend a hand. You should be someone junior members of the team can look up to, someone they can trust, and someone that is happy to share their knowledge and expertise with those around them. They are looking for team players – not lone wolves.
Career Progression
In terms of career progression, our client have fantastic opportunities to work your way up from 2nd line to 3rd line or field engineer and further. They are keen to work with you to achieve your goals and have training and personal development plans in place for all employees to ensure they are reaching their goals.
The Role
You will be assisting the team to:
Providing 2nd Line technical assistance to a range of businesses of different sizes, across different industries.
Acting as a point of escalation for 1st Line engineers, helping them with their understanding.
Assisting field engineers with your knowledge and experience and providing on-site support where required.
Researching and scoping a wide variety of projects and then putting them into play.
Help to manage and monitor the helpdesk, identify and troubleshoot issues, and perform necessary repairs or upgrades
Escalate support issues in a prompt and timely manner to 3rd line as required
Monitor security threats and vulnerabilities, implement security measures, and maintain compliance with data security regulations
Role Requirements:
A minimum of 2 years’ experience working on a support desk or in an IT role
A full driving licence (access to a vehicle is not required, but beneficial)
Ability to work under pressure and manage own time on a busy helpdesk
Strong knowledge of Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN)
Experience with onsite/offsite backup products and storage (including cloud storage)
Excellent customer service skills
Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync)
Technical qualifications such as CompTIA A+ would be advantageous but not a requirement
About You:
You are someone that:
Is curious, inquisitive and has a real desire to learn more and progress with your career
Is ambitious, up for a challenge and has the drive to help an SME grow and push forward
Has a strong understanding of IT
Can translate complicated technical jargon into everyday language, everyone can understand
Is flexible with travel and willing to be on the helpdesk or out onsite
Has an excellent phone manner, is pleasant and approachable, and remains calm under pressure
....Read more...
Network Access Engineer | Telecoms | Gibraltar |
Network Access Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Genuine career progression
New project team
Lots of new technology
What You Will Be Doing
Configure, provision, and install physical hardware.
Undertake client assessments and site surveys, including wireless surveys, and physical audits.
Consistently and diligently deliver tasks ensuring quality output and Client experience.
Support and contribute toward new network design architectures.
Aid in the Design, Testing & Validation of enterprise architectures, including network upgrades.
Resolve outages and troubleshoot error conditions on network platforms. Engage vendors as required for support. Execute vendor instructions to resolve issues and incidents.
Carry out day-to-day activities including service installations, support requests, troubleshooting and system maintenance.
Support new product deployments with installation, integration, testing, documentation, and training. Develop methods and Standard Operating Procedures for troubleshooting (SOPs).
May work closely with Customers, directly or indirectly through Sales, to identify network needs and solutions that impact network design and support requirements.
Perform team tasks with other members of the group
What You Will Need to Succeed In This Role
Bachelor's degree in Engineering, Computer Science, Telecommunications or a related field or equivalent work experience in a network engineering or operations environment.
Industry standard networking qualifications.
Experience with configuration and administration of routers and switches.
Understanding of firewalls and concepts – ACL’s, NAT, IPSEC, and SSL.
Good understanding of DNS, DHCP, TACACs, Radius and other commonly used protocols.
Exceptional customer relationship management skills.
Good knowledge of LAN (Ethernet) based products
Strong technical expertise in maintaining and troubleshooting enterprise level complex network infrastructures to include LAN, WAN, Firewalls, and related networking environments.
Strong technical knowledge in network enterprise infrastructure design, dependencies and documentation.
Basic Knowledge of Ethernet Switching technologies and Protocols.
Good knowledge in IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols (ISIS, OSPF, BGP).
Demonstrated troubleshooting and diagnostic capabilities.
Good understanding on Fibre Optic Networks and Ethernet services types.
Experienced with services testing (EtherSam, RFC2544, Etherbert)
Linux administration skills.
Experience of scripting in Python is desirable, but not essential.
Experience of working in Data Centre environments.
Excellent command of spoken and written English.
Keywords: Network Access Engineer |Gibraltar | IPv4 | IPv6 | Fibre optics....Read more...
Network Access Engineer | Telecoms | Gibraltar |
Network Access Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Genuine career progression
New project team
Lots of new technology
What You Will Be Doing
Configure, provision, and install physical hardware.
Undertake client assessments and site surveys, including wireless surveys, and physical audits.
Consistently and diligently deliver tasks ensuring quality output and Client experience.
Support and contribute toward new network design architectures.
Aid in the Design, Testing & Validation of enterprise architectures, including network upgrades.
Resolve outages and troubleshoot error conditions on network platforms. Engage vendors as required for support. Execute vendor instructions to resolve issues and incidents.
Carry out day-to-day activities including service installations, support requests, troubleshooting and system maintenance.
Support new product deployments with installation, integration, testing, documentation, and training. Develop methods and Standard Operating Procedures for troubleshooting (SOPs).
May work closely with Customers, directly or indirectly through Sales, to identify network needs and solutions that impact network design and support requirements.
Perform team tasks with other members of the group
What You Will Need to Succeed In This Role
Bachelor's degree in Engineering, Computer Science, Telecommunications or a related field or equivalent work experience in a network engineering or operations environment.
Industry standard networking qualifications.
Experience with configuration and administration of routers and switches.
Understanding of firewalls and concepts – ACL’s, NAT, IPSEC, and SSL.
Good understanding of DNS, DHCP, TACACs, Radius and other commonly used protocols.
Exceptional customer relationship management skills.
Good knowledge of LAN (Ethernet) based products
Strong technical expertise in maintaining and troubleshooting enterprise level complex network infrastructures to include LAN, WAN, Firewalls, and related networking environments.
Strong technical knowledge in network enterprise infrastructure design, dependencies and documentation.
Basic Knowledge of Ethernet Switching technologies and Protocols.
Good knowledge in IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols (ISIS, OSPF, BGP).
Demonstrated troubleshooting and diagnostic capabilities.
Good understanding on Fibre Optic Networks and Ethernet services types.
Experienced with services testing (EtherSam, RFC2544, Etherbert)
Linux administration skills.
Experience of scripting in Python is desirable, but not essential.
Experience of working in Data Centre environments.
Excellent command of spoken and written English.
Keywords: Network Access Engineer |Gibraltar | IPv4 | IPv6 | Fibre optics....Read more...
