This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an ServiceNow Administrator on a highly secure site near Erskine. some hybrid working is supported after training.
ServiceNow Administrator Job Summary:As the Service Now Administrator you will work on a variety of projects to implement the HR Service Delivery (HRSD) module in ServiceNow, working with key project stakeholders and the Platform Administrators to ensure user requirements are understood, developed, tested, and delivered to specification.
Your job will be a mix of Service Now development and administration.
Some of your tasks will include:
Documenting business requirements.
Building of service catalogue items and workflows in ITSM and CSM modules.
Perform gap analysis.
Assist with the UAT Process including writing and reviewing QA and UAT test scripts.
Essential skills:
Experience implementing ServiceNow HR Service Delivery applications.
Active SC Clearance.
Experience in HR transformation projects and processes.
Experience working in an Agile or Waterfall environment.
Benefits:
Group personal pension
Life cover
Income protection
Critical illness
Healthcare
Holidays – 23 days with option to buy/sell
Childcare vouchers
Health cash plan
Hours:
Mon – Fri
Mon - Thurs (every other week)
If the ServiceNow Administrator is of interest and you are ready for a new role working with one of the leaders in the defence sector please apply below.....Read more...
Business Process and Systems Lead * Insurance / Financial Services * City of London * Permanent * c. £52,000 - £62,000 p.a. plus bonus and benefits * Business Process and Systems Lead is required for a highly successful global company who specialise within the insurance and reinsurance industry. This is a fantastic opportunity to work for a growing, ambitious company who work hard to retain a positive family feel within the business.
Working for a company that have a very agile workforce with footprints in London, US and Asia.
This is a permanent position, working on a hybrid basis, 3 in the office and 2 days from home. In reward you will be paid a salary of up to £62,000 p.a. plus bonus and benefits.
As Business Process and Systems Lead you will have some direct staff monitoring and development, you will have to work constructively and seamlessly with managers to ensure collective department goals are met.
The successful Business Process and Systems Lead must have:
Experience within insurance / financial services.
Advance MS Excel user.
Outstanding analytical skills with the ability to summarise data.
Proven IT knowledge and project management skills.
Ideally have some knowledge of Salesforce.
Business Process and Systems Lead duties include:
Work with the systems department to develop and execute UAT plans.
Work alongside the Training Lead to develop and execute all training material.
Support the development and implementation of a new system front end.
Ensure all processes and controls are robust, documented and adhered too.
Ensure dataflows are interrupted to the data warehouse quality.
Develop and maintain operational monitoring dashboards.
Support the development and introduction of ‘dashboard’ to help monitor individual performance and identify training needs.
Support process automation and optimisation opportunities as business process and technology evolve.
Assume the role of Technical IT project management lead on all initiative where technology changes impact the department.
If you have the above skills and experience and want to learn more about this position, then please apply via the job board for consideration.....Read more...
QA Automation Engineers
Credit and Analytics Platform
Remote working
£45-55k
Are you a passionate and experienced QA Automation Engineer looking to make a significant impact in the world of credit and analytics? Look no further. Our client are on a mission to become the leading credit and analytics platform in their chosen markets.
They are a dynamic company serving a diverse range of clients in the UK, Europe, and the United States. They specialise in providing cutting-edge lending platforms and analytics capabilities to both commercial and consumer-focused businesses across various asset classes, including invoice discounting, retail finance, unsecured lending, SME funding, and mortgages.
The Role
We are seeking QA Automation Engineers to perform end to end testing on market-leading applications for renowned household brand clients. You'll be part of a talented team of experienced QA Automation Engineers and you will possess strong skills in test case design and execution, collaborating with cross functional teams, demonstrate expertise in automation frameworks and coding standards and show a good understanding of the SDLC and testing strategies.
Responsibilities include, but are not limited to:
End to end, regression and UAT Testing
Automation – Building on current automation frameworks and implementing new scripts. The opportunity to build automation test scripts from scratch and suggesting areas for improvement and supporting the Agile testing process
Reporting of the testing status
Identifying and creating data for different testing phases
Defect tracking
Promote forward thinking. The team have a flat structure and everyone has the opportunity to put forward new ideas/ frameworks etc
Some of the Tech the team are using:
C#, Java, JavaScript, React, SQL, Selenium, JMeter, Cypress, Postman, Jira, Zephyr Squad.
Some of the experience you may have had:
At least 1 year of Automation testing experience
3 years minimum QA Testing experience
Knowledge and use of Quality Management tools
Familiar with BDD and TDD tools
API testing knowledge (they use Postman)
Knowledge of CI/CD
Quality Assurance Management
Experience working in an Agile environment
Great communication skills with the ability to speak with internal and external stakeholders
Proactive and forward thinking
Remote based with occasional travel.
Remuneration flexible, up to £45-55k, depending on experience.
If interested please apply and I look forward to working on your application together.....Read more...
Practicus are looking for a Business Analyst to work for our Consultancy Division, to deliver a cutting-edge piece of work for the NHS. PURPOSE & OPPORTUNITY - We are seeking an experienced and dynamic Interim Business Process Analyst to support the delivery of an AI and Robotic Process Automation software solution for NHS outpatient services. Some of these services include outpatient bookings, Imaging, Radiology, and Diagnostics. This role offers a unique opportunity to serve as a Business Analyst, mapping the processes for these services so that the software vendor can design and deliver an effective implementation. Once the software has been implemented, you will be required to facilitate user acceptance testing, training, and digital adoption. The work you deliver will have a significant impact on improving patient care. THE DIFFERENCE is that you will be an instrumental part of delivering a cutting-edge AI RPA solution into the NHS, which will automate repetitive tasks across their teams, freeing them up to do more meaningful work and focus on patient care. This solution will make patient processes more robust, effective, and accurate, significantly improving services and outcomes for patients, and will increase productivity across their teams in the coordination of care. THE ROLE IS BOTH INTERESTING AND CHALLENGING - because you will be involved at the early stages—from reviewing their internal cases to determine which services will receive the RPA solutions, to meeting with senior clinical leads to understand and map their processes, to managing change at the end of the program by facilitating UAT, Training, and Adoption of the solution. TO DELIVER THIS - we require an experienced Business Analyst who has mapped processes within the NHS for software delivery. Any RPA experience or knowledge would be an advantage. We are looking for someone with a confident and engaging communication style, comfortable working at all levels. WHY WORK WITH PRACTICUS? We’ve been supporting the NHS with the provision of senior interims since 2004. We care about what we do as much as you care about what you do. If you feel you could help our consultancy division deliver this cutting-edge piece of work, and impact the many people whose lives would be improved and enriched by the successful delivery of this portfolio, then I’d absolutely love to hear from you. EXPERIENCE: • Proven experience as a Business Analyst with process mapping skills. • Experience gained within the NHS, ideally with outpatient services, Radiology, Diagnostics, and outpatient bookings teams. • Excellent communicator with the ability to engage at all levels. • Strong experience in the use of Excel and MS VISIO • Ability to analyse data. • Experience with RPA - Robotics Process Automation would be desirable; we would also consider other software solutions introduced into the NHS such as EPR, e-referral, or outpatient bookings software. RATE: £400 per day, Outside IR35, reach out of you are on more for our future projects coming up. LENGTH: 3 - 6 months LOCATION: We have projects in the East of England and Buckinghamshire / 3 days On-site, 2 days remote. START: April 2024 PLEASE SEND YOUR CV ASAP TO ANDREW PANOS VIA THE APPLY NOW BUTTON, THANKS.
Practicus Ltd is acting as an Employment Business in relation to this vacancy.
To View our Privacy and Equality, Diversity and Inclusion policies, please visit the Practicus website @ www.practicus.com
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Resolve Recruitment are delighted to be recruiting in the healthcare sector.
We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team.
Location – Bedford
Salary - £35k to £42k
Main duties of the job
Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc.
Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand.
Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities.
Documenting business process using industry standard methodology e.g. process flow, user journey etc.
Using the RACI approach to manage stakeholder expectations.
Understand, create and document user stories
Conducting Gap Analysis.
Knowledge and understanding of Target Operating Models.
Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project.
Understand how existing systems support current business processes and redesign them accordingly.
Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge ‘wants and needs’ and negotiate on fundamental issues of design.
Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes.
Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results.
Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes.
Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation.
Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts.
Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises.
Provide reports and presentations to senior stakeholder project boards as required.
Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities.
Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding.
Planning and Organisation
For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes.
Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales.
Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices.
Person specification
Knowledge
Essential criteria
· Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way.
· Excellent presentation and facilitation skills.
· Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues.
· To meet deadlines in a challenging and resource lean environment.
· Able to capture, document and manage business requirements in an unambiguous way.
Qualifications
Essential criteria
Recognised Business Analysis qualification e.g. BCS or has equitable work based experience
Educated to Bachelor’s Degree Level
Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery
Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems.
Significant experience of business process design capability
Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
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Our client is a prominent ServiceNow Partner within the ServiceNow eco-system, recognised for its innovative approach to ServiceNow solutions. They are currently seeking a skilled ServiceNow Technical Consultant to join their team and contribute to their ongoing success in implementing cutting-edge ServiceNow projects.
Role Overview:
