Sell and issue flight tickets, process freight, and sell other merchandise and products as deemed appropriate by the company.
Operate and maintain the company ticketing and booking system, ensuring that it is kept accurate and up to date at all times.
Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers within company guidelines.
Reconcile the balance of the amount of money taken in with the total sales recorded at the end of each shift.
Answer enquiries related to the company's web booking system, resolving issues where possible.
Assist with the control of passengers and the general public in and around the terminal building.
Manage the queues outside the terminal, directing passengers or assisting with queries in situ, as appropriate.
Generate business by proactively promoting Hovertravel outside the terminal
Answer inbound telephone calls
Training:The apprentice will be undertaking training for the Customer Service Practitioner Level 2. All learning for this will take place in the workplace with support from our work-based trainer who will meet with the apprentice around once a month.Training Outcome:After successful completion of the apprenticeship, you could progress to various roles:
Hovercraft sales agent, Hovercraft Handling agent, Terminal supervisor.Employer Description:Hovertravel is the world’s longest running commercial hovercraft service and is the only scheduled passenger hovercraft service in the Europe. Hovertravel offers the fastest way to cross the Solent between Southsea, Portsmouth and Ryde, Isle of Wight. Hovertravel operate two hovercraft with a frequent service (plus additional services at commuter times) and the journey time is just under 10 minutes.
The hovercraft is a tourist attraction in its own right. Hovertravel was established in 1965 and over 30 million passengers have travelled on the service. The advantage of the hovercraft is that they can travel at extremely low tides. If it hadn't been for the tides, Hovertravel might never have existed. The low tides at Ryde, take the sea out far beyond the town's esplanade, and it has always been impossible for any ship to berth anywhere near roads or bus routes. Until 1965, the only passenger ferries from Portsmouth stopped at the end of Ryde’s third of a mile long pier.
Ferries that travel only in water still have to use the end of the pier today. But Hovertravel seized on the hovercraft's ability to travel across both water and land and launched their service in 1965. No matter what the tide was doing, passengers could embark and disembark in exactly the right place, with no need to trundle up and down the pier as an additional requirement of their journey.
For 60 years, the Hovercraft has been the fastest and most convenient way to cross the Solent, and Hovertravel is proud that it continues to provide its customers with this unique service. Whether it is carrying commuters and school children between Ryde and Southsea, enabling those who live on the Isle of Wight to shop in Portsmouth, access medical facilities, operate a speedy critical transfer service for the NHS, carry tourists to the Isle of Wight, or transport concert-goers to the famous Isle of Wight Festival, the hovercraft is the fastest way to travel across the Solent, going directly from shore to shore.
Working Hours :Shifts are either: PM - Long Day - AM
PM Mon to Sun- 1245-1900
Long Day 0615-1900
AM Mon to Fri 0600-1315 Sat 0715-1315 Sun 0745-1315 .
Shifts will vary each week.Skills: Communication skills,Customer care skills,Team working,Initiative....Read more...
We are seeking a highly organised and detail-driven Land Referencer to support the identification and recording of land interests across proposed project areas. Working closely with land, planning, and GIS teams, you will be responsible for verifying ownership information, site boundaries, and routes for cables and access. This role suits someone with experience in mapping, land referencing, or property data management, and a strong interest in renewable energy or infrastructure development. Key Responsibilities Compile and maintain accurate land ownership records using Land Registry data, title deeds, and agent correspondence.Create and manage project plans and maps, ensuring boundaries, access rights, and easements are correctly referenced.Coordinate with solicitors, surveyors, and land agents to verify ownership and boundaries.Prepare and update Land Ownership Schedules, Title Plans, and Option Plan packs.Provide up-to-date ownership data to support land negotiations and legal processes.Ensure compliance with GDPR and data protection requirements when handling personal and property data.Assist the planning team with the preparation of Land Plans and Statements of Community Involvement.Maintain central GIS and CRM databases, ensuring all land referencing information is accurate and up to date. About You — Essential Skills & Experience Previous experience as a Land Referencer, Land Officer, GIS Technician, or similar role in energy, utilities, or infrastructure.Strong understanding of Land Registry systems, title plans, and conveyancing documents.Competent user of GIS/mapping software (e.g., QGIS, ArcGIS).Excellent organisational skills and exceptional attention to detail.Strong communication and teamwork skills, with the ability to collaborate across grid, planning, development, and legal teams.Able to work independently, proactively, and with a positive approach.Passionate about supporting sustainable energy or infrastructure projects.Proficient in Microsoft Office, particularly Excel and Word. Desirable Attributes Experience working on renewable energy or linear infrastructure projects (solar, wind, battery, grid, pipeline, telecoms) is desirable though not essential.Understanding of land rights, access, and easements.Familiarity with UK planning and grid connection processes.Knowledge of rural land management or agricultural operations. Company Culture A dynamic, quality-focused organisation with an entrepreneurial spirit.A culture that values openness, collaboration, and innovative thinking.A supportive environment where people are encouraged to bring passion, personality, and new ideas.Hybrid working model with 2–3 days per week in the office (London-based head office) alongside flexibility for remote work.Occasional travel to project sites across the UK may be required.We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Diversity, equality, and flexible working are actively encouraged. Reward & Benefits Salary: £30,000–£45,000 per annum depending on experience.25 days annual leave plus public holidays.Private medical insurance from day one (including cover for immediate family), with digital GP and wellbeing support.Eyecare benefits through a recognised scheme.Life assurance.Pension scheme with 8% employer contributions.Regular team socials and company away days (travel and accommodation provided).Comprehensive expenses policy.Flexible working arrangements.Annual pay review and performance-based bonus scheme. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive, and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.....Read more...
Could you be our next big estate agent?
We are recruiting on behalf of one of our clients in Bethnal Green area.
Our client is looking for apprentices that are committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8 month (Apprenticeship depends on your input).
If this is something that you can commit to, please read below and apply with us today!
Benefits:
Regular team events
Free or discounted travel
Online lessons, no need to come to our training centre each time!
Discounted or free council tax
Special and exclusive discounts on 350+ retail stores
28 days paid holiday (including bank holidays)
Company pension
Company rewards and incentives
Commission pay
Structured career path: Potential of becoming employed upon apprenticeship completion
Key Responsibilities:
Contribute positively within a team setting
Must be able to work 10:00am until 4:30pm
Assisting with the management of rental properties, ensuring high levels of tenant satisfaction
Supporting tenants with queries, maintenance requests, and tenancy agreements
Conducting property inspections and ensuring compliance with safety and legal requirements
Assisting with rent collection, lease renewals, and resolving tenant disputes
Keeping accurate records of property management activities
Gaining knowledge of housing legislation, policies, and best practices
Delivering excellent customer service to tenants, landlords, and stakeholders
Skills & Qualifications:
Show your commitment and willingness to learn on your apprenticeship course
Be confident in speaking to clients
A positive approach to learning and gaining new skills through teamwork and training
Must have English and maths
A genuine interest in the housing and property sector is a MUST
Strong communication and organisational skills
Ability to work independently and as part of a team
Basic IT skills, including Microsoft Office
Willingness to learn and develop in a fast-paced environment
If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!Training:Housing and Property Management Level 3.
Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively.
After completing the Level 3 apprenticeship, individuals typically move into roles such as:
Senior Administrator
Office Coordinator
Team Assistant
Executive Assistant
Project Support Officer
Customer Service Supervisor
HR or Finance Assistant (depending on business area)
As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the:
Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles.
The course focuses on:
Strategic planning and project management
Leading and developing teams
Financial and operational control
Managing performance and delivering results
Building stakeholder relationships
Coaching and mentoring
On completion, learners are equipped to take on roles such as:
Operations Manager
Office or Practice Manager
Business Development Manager, Project Manager
Department Manager
Regional or Area Manager
Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
