Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's on offer to you?
Exciting Telecoms company with growth plans
Lots of new projects
Working with the senior management team
What You Will Be Doing
Operationally maintain and continuously improve the functions within the business or technical domain
Dimension in line with business requirements
Apply best practices as defined by standardisation committees, industry bodies, and vendors
Track vendors’ technology evolutions and lifecycle
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
Business Process Analysis
Analysing and optimizing business processes related to telecommunications services such as:
Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
Identifying areas for improvement and recommending solutions
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
Concept to Market (C2M)
Lead to cash (L2C)
Trouble to resolution (T2R)
What You Will Need to Succeed in This Role
5+ years’ experience in a Business Analyst role
Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
ITIL / eTOM models
Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms....Read more...
Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's on offer to you?
Exciting Telecoms company with growth plans
Lots of new projects
Working with the senior management team
What You Will Be Doing
Operationally maintain and continuously improve the functions within the business or technical domain
Dimension in line with business requirements
Apply best practices as defined by standardisation committees, industry bodies, and vendors
Track vendors’ technology evolutions and lifecycle
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
Business Process Analysis
Analysing and optimizing business processes related to telecommunications services such as:
Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
Identifying areas for improvement and recommending solutions
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
Concept to Market (C2M)
Lead to cash (L2C)
Trouble to resolution (T2R)
What You Will Need to Succeed in This Role
5+ years’ experience in a Business Analyst role
Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
ITIL / eTOM models
Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms....Read more...
@mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products.
If you possess a Cisco CCNA / CCNP / CCIP / CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I'm keen to hear from you.
# Position: CCNA Network Engineer, Cisco Implementation Engineer, Deployment Engineer
# Location: Home based, remote working, work from home
# Duration: 12+ month contract
# Hours: Monday – Friday 09.00 -17.30
# Gross Rate: £20 - inside IR35
# Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Environment:
Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment, Support, Migration, Operations, Enterprise solutions, IT, Technology, Cloud Computing, Hosted Services, Internet, IoT, Hosting, Managed IT Solutions, Networks, Telecoms, Unified Comms, Security, Cisco, IPVPN, VPN, MPLS, WAN, LAN, BGP, RIP, EIGRP, OSPF ,ISIS, Junior, Cisco, IP, TCP/IP, OSPF, BGP, MPLS, ADSL, DSL, FTTP, FTTH, Fibre, xDSL, Ethernet, NOC, WAN, LAN, IPVPN, VPN, Data, RIP, RIPv2, EIGRP, Routers, Switches, NOC, TMC, NMC, Voice, CCNA, CCNP, CCIP, Cisco, Alcatel-Lucent, ADVA, Juniper.
Key Activity:
# Provisioning of Core IP, Data & Network Security solutions
# Solution implementation & configuration
# IP Network implementation
# Remote configuration & commissioning
# End to end deployment
# Change & delivery management
# New product deployment
# Process management
# Governance & Control
Overview:
The IP Network Engineer will be responsible for the configuration, commissioning, delivery, implementation & documentation of new customer deployments across complex IP WAN network solutions for Core, Internet, IP, Cloud & Data products including IPVPN, MPLS, Security, Firewall & IDA WAN network solutions.
Responsibilities:
# Provisioning of Core IP, Data & Security solutions for Enterprise customers
# Configuration of solutions over IP Internet, Cloud & Managed Cisco Service Provider core networks
# Translating customer solution design into robust technical solutions & their deployment
# Operational activities including Network configuration & integration of customer equipment
# Manage Provide, Change & Cease activity
# Customer circuit deliveries & planned outages / changes
# Carry out pre & post configuration testing to ensure error free installation (Layers 1, 2 & 3)
# Assist with the implementation of new Internet & Cloud based products, systems & processes
# Provide an escalation point for engineers requiring technical support
# Provide technical representation at customer & project related meetings
# Ensure quality assurance is maintained
# Maintaining associated customer & network documentation
Candidate Profile:
Candidates will be considered from a range of backgrounds from IP support to implementation and configuration, through to junior network engineers or telecommunications graduates and candidates with CCNA certifications.
Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
# Network delivery for fixed-line WAN telecommunications services & product
# IP, Data & Transmission principles & protocols for Network Build
# Strong understanding of fixed line WAN products; Cisco, IP WAN, VPN, MPLS, Connectivity, IDA
# MPLS & VPN knowledge
# Experience with Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS)
# Layer 2/ 3 principles & protocols to across multiple MPLS networks
# Direct Internet, IP Transit, Internet Routing, RIPE database, Cisco Routers & Switches, PPP, MLPPP, Ethernet, configuring Cisco, Alcatel & Juniper devices
# TCP/IP protocols & services (TCP / UDP, IPSec, VoIP, SNMP, DNS, Radius / TACACS+, BGP, EIGRP, OSPF, ISIS), Transmission fundamentals
# IP network provisioning & implementation
# Cisco CCNA or CCNP or CCIP or CCDP accreditation
It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) and SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
IT Security Engineer | Telecoms | Gibraltar / Spain / UK | Hybrid
IT Security Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Implement new security protocol
Working with a Managed Service Provider
Reporting to the Director
What You Will Be Doing
Review security logs and respond to security incidents and alerts in a timely manner.
Conduct security audits and compliance assessments to ensure adherence to industry regulations and standards such as ISO 27001 and GDPR.
Collaborate with third-party vendors to ensure the security of their systems and applications that provide service(s) to the business.
Educating employees on security best practices and provide security awareness training.
Stay up-to-date with the latest security threats, trends, and technologies.
Design and implement security solutions that align with the company's security policies, procedures, and standards.
Manage security infrastructure such as firewalls, intrusion detection/prevention, data loss prevention and EDR systems.
Participate in an on-call roster.
Fully remote role with occasional travel to company locations if/when required.
Ability to work outside of regular business hours when required to support critical systems & infrastructure.
What You Will Need to Succeed In This Role
Experience with compliance requirements such as PCI DSS, ISO 270001 and GDPR.
Experience with SIEM platforms such as ELK, Graylog or Splunk.
Experience with vulnerability scanners & management tools such as Qualys, Rapid7, Tenable or Taegis VDR.
Experience with EDR platforms such as CarbonBlack, Crowdstrike, SentinelOne or Defender for Endpoint (ATP).
Experience with NGFW solutions such as Fortigate or Palo Alto.
2+ years’ experience in a similar role.
Excellent written and verbal communication skills, with the ability to liaise with both technical and non-technical staff.
Ability to complete complex tasks methodically, with an eye for detail.
Enthusiastic and passionate about IT.
Excellent organisation, task prioritisation and time management skills, with the ability to operate independently.
Experience with Atlassian JIRA, Bamboo and Confluence (desirable)
Experience with Juniper EX switches (desirable)
Knowledge of NDR & XDR solutions (desirable)
To Apply
If you are an experienced IT Security Engineer, and this is the challenge that you are looking for in your career, get in touch with me today. Please click on the ‘apply’ button and upload your CV and a Cover Letter or alternatively contact Robert Ally, Recruitment Consultant by email Robert.ally@srgeurope.com or call Gibraltar +350 200 69999.
Keywords: IT Security Engineer | Gibraltar | PCI DSS| ISO 27001....Read more...
IT Security Engineer | Telecoms | Gibraltar / Spain / UK | Hybrid
IT Security Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Implement new security protocol
Working with a Managed Service Provider
Reporting to the Director
What You Will Be Doing
Review security logs and respond to security incidents and alerts in a timely manner.
Conduct security audits and compliance assessments to ensure adherence to industry regulations and standards such as ISO 27001 and GDPR.
Collaborate with third-party vendors to ensure the security of their systems and applications that provide service(s) to the business.
Educating employees on security best practices and provide security awareness training.
Stay up-to-date with the latest security threats, trends, and technologies.
Design and implement security solutions that align with the company's security policies, procedures, and standards.
Manage security infrastructure such as firewalls, intrusion detection/prevention, data loss prevention and EDR systems.
Participate in an on-call roster.
Fully remote role with occasional travel to company locations if/when required.
Ability to work outside of regular business hours when required to support critical systems & infrastructure.
What You Will Need to Succeed In This Role
Experience with compliance requirements such as PCI DSS, ISO 270001 and GDPR.
Experience with SIEM platforms such as ELK, Graylog or Splunk.
Experience with vulnerability scanners & management tools such as Qualys, Rapid7, Tenable or Taegis VDR.
Experience with EDR platforms such as CarbonBlack, Crowdstrike, SentinelOne or Defender for Endpoint (ATP).
Experience with NGFW solutions such as Fortigate or Palo Alto.
2+ years’ experience in a similar role.
Excellent written and verbal communication skills, with the ability to liaise with both technical and non-technical staff.
Ability to complete complex tasks methodically, with an eye for detail.
Enthusiastic and passionate about IT.
Excellent organisation, task prioritisation and time management skills, with the ability to operate independently.
Experience with Atlassian JIRA, Bamboo and Confluence (desirable)
Experience with Juniper EX switches (desirable)
Knowledge of NDR & XDR solutions (desirable)
To Apply
If you are an experienced IT Security Engineer, and this is the challenge that you are looking for in your career, get in touch with me today. Please click on the ‘apply’ button and upload your CV and a Cover Letter or alternatively contact Robert Ally, Recruitment Consultant by email Robert.ally@srgeurope.com or call Gibraltar +350 200 69999.
Keywords: IT Security Engineer | Gibraltar | PCI DSS| ISO 27001....Read more...
Service Delivery Manager
Industry Focus: Telecommunications, Managed Services, SaaS, Networks, Mobile
Location: Manchester, with a Hybrid Work Model (3 days in office, 2 days remote)
Salary Range: £35,000 - £45,000 per annum + 10% Bonus + Benefits
As a Service Delivery Manager, your role revolves around tailoring support for the company's Service Provider Partners, ensuring they derive maximum value from their partnership with the company and their suite of products and services. You'll analyse existing relationships and spearhead enhancements across various areas including contact management, alerting, incident handling, inventory management, and technology adoption.
Key Responsibilities:
Deliver exceptional service experiences to the company’s Service Provider Partners.
Lead initiatives for the adoption and management of new technologies and products, addressing challenges and risks during adoption to secure long-term revenue stability.
Understand customer and partner goals with our products and services, promoting best practices, leveraging expert knowledge, and advocating for self-service solutions.
Provide insights and solutions to Service Provider challenges to enhance operational efficiency and service delivery.
Act as a product expert, possessing deep technical knowledge to support internal teams and customers' ongoing learning.
Identify and propose initiatives to optimize existing service processes, tools, or systems.
Champion a customer-centric approach, focusing on low customer effort to drive satisfaction and value enhancement.
Desired Experience:
Strong Customer Service Delivery skills.
Agile working environment
Proficient in analytical and problem-solving abilities, with a proven track record of delivering solutions.
Persistent in identifying root causes of problems and implementing sustainable fixes.
Experienced in successfully driving and managing change.
Skilled in risk management and mitigation.
Capable of making business and team decisions as necessary.
Effective in working with multiple stakeholders and influencing them positively.
Able to manage time effectively and work under pressure to meet deadlines.
Knowledgeable in service management and support practices.
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Resource Co-Ordinator
We are seeking a highly skilled and experienced resource coordinator.
This would suit a candidate who is highly self-motivated, enthusiastic and interpersonal.
As a resource coordinator you will assist the Head of Operations to oversee resource allocation and optimisation across projects.
The ideal candidate will have experience in a recruitment, labour/ resource management or human resources role.
Experience in the construction or rail sector managing and or recruiting electricians, telecoms engineers and operatives is desirable.
This role requires attention to detail, a high level of accuracy and exemplar organisational skills.
Objectives of the role
Collaborate with Project Managers and Head of Operations to understand changing resource requirements
Maintain and update accurate resource tracker
Work with the supply chain to recruit additional resource as and when required
Manage and maintain strong relationships with supply chain
Benchmark rates, experience and qualifications to ensure ongoing quality of resource
Prepare and distribute reports on a frequent basis providing analysis of resource statistics and trends
Manage the onboarding of new resource and maintain resource records on an ongoing basis
Ensure records are kept up to date to comply with audits and legal requirements (training records, occupational health records etc). Organise and book training when required.
Timesheet management; ensure all timesheets and submitted and approved on time and accurately. Provide timesheet reports to finance for payment and assist with any queries.
Sentinel Management:
•Ensure all trackside employees complete and submit timesheets
•Monitor expiries for all PTS employees
•Ensure all resource are sponsored prior to attendance on site
Provide data for fatigue management
Booking of accommodation and travel when needed
Provide guidance and support to project teams in resource related matters
General administration duties:
•Open and distribute the post
•Deal with general email and telephone enquiries
•Ordering office goods i.e., stationary
•Manage office meeting room timetable
Required skills and qualifications
GCESE English and Maths at grade C or above (or equivalent qualification)
A-Levels or equivalent are desirable
Bachelor's degree in human resource management or similar is desirable but not necessary
3+ years of experience in resource management driven role i.e. recruitment, labour management etc. We would also accept 3+ years of experience in a role that demonstrates excellent organisational skills and the ability to work in a fast pace environment.
Proficient in all Microsoft packages i.e. word, excel, power point etc
Proficient in social media (LikendIn)
Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously
A detail-oriented mindset to ensure accuracy and maintain detailed accurate records
Ability to work well under pressure and adapt to changing priorities and deadlines
Effective communication skills, able to communicate with stakeholders at all levels of the organisation
Understanding of workforce planning is desirable
Package
The salary is dependent on experience £27k-£35k
Employee Bonus Scheme 12%
This role can be offered as hybrid; 3 days in central London office 2 days at home (initial probation period of 3 months may require more days in the office to assist with training)
25 days annual leave plus bank holidays
Hours of work are 8am – 4pm; flexible working requests will be considered
Pension
....Read more...
Network Access Engineer | Telecoms | Gibraltar |
Network Access Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Genuine career progression
New project team
Lots of new technology
What You Will Be Doing
Configure, provision, and install physical hardware.
Undertake client assessments and site surveys, including wireless surveys, and physical audits.
Consistently and diligently deliver tasks ensuring quality output and Client experience.
Support and contribute toward new network design architectures.
Aid in the Design, Testing & Validation of enterprise architectures, including network upgrades.
Resolve outages and troubleshoot error conditions on network platforms. Engage vendors as required for support. Execute vendor instructions to resolve issues and incidents.
Carry out day-to-day activities including service installations, support requests, troubleshooting and system maintenance.
Support new product deployments with installation, integration, testing, documentation, and training. Develop methods and Standard Operating Procedures for troubleshooting (SOPs).
May work closely with Customers, directly or indirectly through Sales, to identify network needs and solutions that impact network design and support requirements.
Perform team tasks with other members of the group
What You Will Need to Succeed In This Role
Bachelor's degree in Engineering, Computer Science, Telecommunications or a related field or equivalent work experience in a network engineering or operations environment.
Industry standard networking qualifications.
Experience with configuration and administration of routers and switches.
Understanding of firewalls and concepts – ACL’s, NAT, IPSEC, and SSL.
Good understanding of DNS, DHCP, TACACs, Radius and other commonly used protocols.
Exceptional customer relationship management skills.
Good knowledge of LAN (Ethernet) based products
Strong technical expertise in maintaining and troubleshooting enterprise level complex network infrastructures to include LAN, WAN, Firewalls, and related networking environments.
Strong technical knowledge in network enterprise infrastructure design, dependencies and documentation.
Basic Knowledge of Ethernet Switching technologies and Protocols.
Good knowledge in IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols (ISIS, OSPF, BGP).
Demonstrated troubleshooting and diagnostic capabilities.
Good understanding on Fibre Optic Networks and Ethernet services types.
Experienced with services testing (EtherSam, RFC2544, Etherbert)
Linux administration skills.
Experience of scripting in Python is desirable, but not essential.
Experience of working in Data Centre environments.
Excellent command of spoken and written English.
Keywords: Network Access Engineer |Gibraltar | IPv4 | IPv6 | Fibre optics....Read more...
Network Access Engineer | Telecoms | Gibraltar |
Network Access Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Genuine career progression
New project team
Lots of new technology
What You Will Be Doing
Configure, provision, and install physical hardware.
Undertake client assessments and site surveys, including wireless surveys, and physical audits.
Consistently and diligently deliver tasks ensuring quality output and Client experience.
Support and contribute toward new network design architectures.
Aid in the Design, Testing & Validation of enterprise architectures, including network upgrades.
Resolve outages and troubleshoot error conditions on network platforms. Engage vendors as required for support. Execute vendor instructions to resolve issues and incidents.
Carry out day-to-day activities including service installations, support requests, troubleshooting and system maintenance.
Support new product deployments with installation, integration, testing, documentation, and training. Develop methods and Standard Operating Procedures for troubleshooting (SOPs).
May work closely with Customers, directly or indirectly through Sales, to identify network needs and solutions that impact network design and support requirements.
Perform team tasks with other members of the group
What You Will Need to Succeed In This Role
Bachelor's degree in Engineering, Computer Science, Telecommunications or a related field or equivalent work experience in a network engineering or operations environment.
Industry standard networking qualifications.
Experience with configuration and administration of routers and switches.
Understanding of firewalls and concepts – ACL’s, NAT, IPSEC, and SSL.
Good understanding of DNS, DHCP, TACACs, Radius and other commonly used protocols.
Exceptional customer relationship management skills.
Good knowledge of LAN (Ethernet) based products
Strong technical expertise in maintaining and troubleshooting enterprise level complex network infrastructures to include LAN, WAN, Firewalls, and related networking environments.
Strong technical knowledge in network enterprise infrastructure design, dependencies and documentation.
Basic Knowledge of Ethernet Switching technologies and Protocols.
Good knowledge in IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols (ISIS, OSPF, BGP).
Demonstrated troubleshooting and diagnostic capabilities.
Good understanding on Fibre Optic Networks and Ethernet services types.
Experienced with services testing (EtherSam, RFC2544, Etherbert)
Linux administration skills.
Experience of scripting in Python is desirable, but not essential.
Experience of working in Data Centre environments.
Excellent command of spoken and written English.
Keywords: Network Access Engineer |Gibraltar | IPv4 | IPv6 | Fibre optics....Read more...
IT Operations and Cloud Engineer | Telecoms | Remote from UK, Spain or Gibraltar
IT Operations and Cloud Engineer required for telecommunications company based in Gibraltar.
As the IT Operations and Cloud Engineer you will monitor and maintain the performance, availability and security of cloud-based applications and services.
What's on offer to you?
Genuine career progression
Relocation if required to Gibraltar
Career changing opportunity with an International Organisation
What You Will Be Doing
Monitor and maintain the performance, availability and security of cloud-based applications and services
Develop and maintain automation scrips and tools to streamline deployment and management of IT infrastructure across a variety of virtualisation and cloud platforms
Create and maintain technical documentation and procedures
Stay up to date with emerging trends and technologies
Provide IT infrastructure technical support and assistance to internal teams
Participate in an on-call roster
Occasional travel to company locations if/when required
Ability to work outside of regular business hours when required to support critical systems & Infrastructure
What You Will Need to Succeed in This Role
3+ years of experience with Linux server environments
Experience with automation, application deployment and infrastructure provisioning
Creating and maintaining “Infrastructure as Code” using tools such as Puppet, Ansible, Salt or Terraform
Experience with log aggregation tools such as ELK, Graylog or Splunk
Strong understanding of virtualisation & cloud computing concepts, including virtualization, networking, security, and storage
Familiarity with containerisation technologies such as Docker and Kubernete
Hands-on experience with a programming/scripting language such as Python or PowerShell
Experience with VMWare ESXi & vCenter environments
Experience with OpenStack or public cloud technologies
Experience with RedHat or binary compatible OS environments
Experience with Atlassian JIRA, Bamboo and Confluence
Keywords: IT Operations and Cloud Engineer |Gibraltar....Read more...
IT Operations and Cloud Engineer | Telecoms | Remote from UK, Spain or Gibraltar
IT Operations and Cloud Engineer required for telecommunications company based in Gibraltar.
As the IT Operations and Cloud Engineer you will monitor and maintain the performance, availability and security of cloud-based applications and services.
What's on offer to you?
Genuine career progression
Relocation if required to Gibraltar
Career changing opportunity with an International Organisation
What You Will Be Doing
Monitor and maintain the performance, availability and security of cloud-based applications and services
Develop and maintain automation scrips and tools to streamline deployment and management of IT infrastructure across a variety of virtualisation and cloud platforms
Create and maintain technical documentation and procedures
Stay up to date with emerging trends and technologies
Provide IT infrastructure technical support and assistance to internal teams
Participate in an on-call roster
Occasional travel to company locations if/when required
Ability to work outside of regular business hours when required to support critical systems & Infrastructure
What You Will Need to Succeed in This Role
3+ years of experience with Linux server environments
Experience with automation, application deployment and infrastructure provisioning
Creating and maintaining “Infrastructure as Code” using tools such as Puppet, Ansible, Salt or Terraform
Experience with log aggregation tools such as ELK, Graylog or Splunk
Strong understanding of virtualisation & cloud computing concepts, including virtualization, networking, security, and storage
Familiarity with containerisation technologies such as Docker and Kubernete
Hands-on experience with a programming/scripting language such as Python or PowerShell
Experience with VMWare ESXi & vCenter environments
Experience with OpenStack or public cloud technologies
Experience with RedHat or binary compatible OS environments
Experience with Atlassian JIRA, Bamboo and Confluence
Keywords: IT Operations and Cloud Engineer |Gibraltar....Read more...
Technical Project Manager
Worcester
£40,000 to £50,000 per annum
Permanent
Our client is currently looking for a Technical Project Manager to manage and grow a project portfolio and deliver expert advice on utility metering and siteworks services to CEC clients, along with new and potential clients to include suppliers, brokers, and other stakeholders.
Responsibilities – Technical Project Manager
Contract & relationship management of Clients and Suppliers where applicable.
Agent contract & relationship management (Meter Operators, Data Collector/Aggregators, Distribution Network Operators).
Industry liaison with agents, suppliers and clients/TPIs to deliver projects on time and in scope.
Data flow handling – to include flow handling, exception management and reporting.
Data/billing query and complex query management to resolution.
System updates to log activity on projects specified to enable reporting.
Liaison with contacts to handle day to day processes as well as contract development and improvement identification and implementation.
Internal and external reporting as required.
Attendance, contribution and input to client/supplier/industry meetings as required.
Accurately generate invoices using SAGE as required in line with contract terms.
Generate proposals to include costings in line with CEC and partner delivery costs.
Ensure our client database is updated with accurate and up to date project information.
Requirements – Technical Project Manager
Experience of utility industry, specifically the UK commercial electricity market.
Knowledge of Connections and metering process within the business electricity supply market.
Skilled in management of registration and ‘Data flow’ processes within UK commercial electricity market.
Settlement and billing processes of electricity & gas supply markets.
Any other utility skills and experience to include commercial water, telecoms as well as domestic utilities.
Experience of utility network infrastructure & metering.
Established network of contacts within the industry to enable business development.
Strong negotiation skills.
Experience of managing and leading a team.
Great organisation and time management skills.
Sound IT knowledge of Excel, Word, SAGE, CRM systems and industry databases
Develops long-term business relationships with suppliers and other professionals in the energy industry.
Commercially astute, identifying opportunities and growth areas for the business.
Emotionally intelligent with a high level of flexibility.
One team approach to encourage collaboration and support.
Enthusiastic, motivated and comfortable with change.
Excellent communication and interpersonal skills.
Resilient, reliable, and committed to client delivery.
Creative approach to problem solving, being solution focused.
Good analytical skills with the ability to plan to a fine level of detail.
Good planning & organising skills.
Ideally Former Gas Safe and/or NIC, ECA or equivalent qualified
In Return – Technical Project Manager
BUPA Key cover (after probation period).
Company salary sacrifice pension (5% employer and 5% employee).
28 Days holiday including bank holidays.
Birthday & Christmas off work (not from entitlement).
Salary sacrifice car scheme & Cycle to work scheme.
Employee benefits scheme (store discounts, days out, holidays & Wellness programme.
Employee assistance programme (On demand GP and confidential support line).
Hybrid/Work from home (where appropriate).
Growth opportunities.
Company events.
Onsite parking in a countryside location.
This Technical Project Manager opportunity is based in Worcester and is commutable from Tewkesbury, Cheltenham, Gloucester, Kidderminster and Birmingham.
For more information, please contact Michael Farrell on mike@hewett-recruitment.co.uk or 01242 3033124.....Read more...
Network Operations Technician| Telecommunications | Gibraltar office based
A rare opportunity has arisen for a Network Operations Technician within our Network Operations team, for a skilled, technically minded individual, to form part of the team. The role provides opportunities for development and exposure to the breadth of technologies that support the network. As Network Operations Technician, you will be required to provide technical support and network supervision across various fields, including our RAN (2G/3G/4G/5G networks), International transport (OTN/WDM) networks, along with IP packet-based transport technologies such as MPLS and Carrier Ethernet.
What's on offer to you?
Genuine career progression
Great benefits
Lots of new technology projects
What You Will Be Doing
Monitoring of the company’s entire technology estate, through our internal omni- channel monitoring platforms
Exposure to technologies such as IP, WDM/OTN (terrestrial and submarine environments), IPTV, WIFI, Converged Voice (IMS), Mobile RAN.
Provide 1st & 2nd line support to internal and external customers, providing service assurance and managing escalations accordingly.
Collaboration with our various engineering teams to provide remote support with routers, firewalls, Layer2 & Layer3 aggregation and distribution elements, and any other related technologies within our ecosystem.
Provide L1 fault resolution, always adhering to our Incident Management policy to ensure all events are recorded and resolved.
Escalate issues to L3 or L4 support, internally or externally, with a view to achieving fault resolution within the designated SLA.
What You Will Need to Succeed in This Role
Preferable: A Bachelor’s Degree (or equivalent certification) within a Networking, Engineering, or relevant telecommunications field.
Alternatively: Proven track record working within a networking/telecommunications environment.
Experience working within a technical operations capacity would be beneficial.
Ability to work within a demanding environment
Excellent communication skills, comfortable managing customer expectations and meeting customer demands
Flexibility and ability to work well as part of a team
A desire to develop and leverage an excellent and rare opportunity to work for Gibraltar’s largest technology provider
Keywords: Network Operations Technician | Gibraltar |Telecoms | Network....Read more...
Network Operations Technician| Telecommunications | Gibraltar office based
A rare opportunity has arisen for a Network Operations Technician within our Network Operations team, for a skilled, technically minded individual, to form part of the team. The role provides opportunities for development and exposure to the breadth of technologies that support the network. As Network Operations Technician, you will be required to provide technical support and network supervision across various fields, including our RAN (2G/3G/4G/5G networks), International transport (OTN/WDM) networks, along with IP packet-based transport technologies such as MPLS and Carrier Ethernet.
What's on offer to you?
Genuine career progression
Great benefits
Lots of new technology projects
What You Will Be Doing
Monitoring of the company’s entire technology estate, through our internal omni- channel monitoring platforms
Exposure to technologies such as IP, WDM/OTN (terrestrial and submarine environments), IPTV, WIFI, Converged Voice (IMS), Mobile RAN.
Provide 1st & 2nd line support to internal and external customers, providing service assurance and managing escalations accordingly.
Collaboration with our various engineering teams to provide remote support with routers, firewalls, Layer2 & Layer3 aggregation and distribution elements, and any other related technologies within our ecosystem.
Provide L1 fault resolution, always adhering to our Incident Management policy to ensure all events are recorded and resolved.
Escalate issues to L3 or L4 support, internally or externally, with a view to achieving fault resolution within the designated SLA.
What You Will Need to Succeed in This Role
Preferable: A Bachelor’s Degree (or equivalent certification) within a Networking, Engineering, or relevant telecommunications field.
Alternatively: Proven track record working within a networking/telecommunications environment.
Experience working within a technical operations capacity would be beneficial.
Ability to work within a demanding environment
Excellent communication skills, comfortable managing customer expectations and meeting customer demands
Flexibility and ability to work well as part of a team
A desire to develop and leverage an excellent and rare opportunity to work for Gibraltar’s largest technology provider
Keywords: Network Operations Technician | Gibraltar |Telecoms | Network....Read more...
DevSecOps Engineer
Engineering, Software Development, DevOps, DevSecOps, Security
Hybrid working – 1 day London, 4 day’s work from home
@mecscomms is recruiting for a DevSecOps Engineer, on behalf a major telecommunications service provider. The role is crucial in the operational efficiency & security of software development & deployment processes, through the delivery of continuous improvement of DevOps practices. The DevSecOps Engineer will instal, configure, deploy & roll out Splunk software across the platforms & infrastructure managed by the Engineering & Run & Operate teams. The DevSecOps Engineer will also oversee logging & Security Information & Event Management (SIEM) aspects of infrastructure, collaborating with application development teams to resolve issues & enhance security measures within the CI/CD pipeline. If you have a background encompassing any of the following; Multi cloud environments, AWS, Azure, managing Splunk, defining data streams, indices, ingests & dashboards, adding security tooling to CI/CD pipelines, SAST, code security, SonarCloud, AWS Security Hub, Source code, Github, Github Actions, IaC tooling, Automation, AWS CLI, Python, PowerShell, Azure CLI, Docker, Kubernetes etc, I’m keen to hear from you.
Position: Engineering, Software Development, DevOps, DevSecOps, Security
Purpose: Ensure security is seamlessly & effectively integrated with the software development life cycle (SDLC), recognising security threats, & configure infrastructure in such a way as to manage & deploy the environment, in a secure & optimised manner.
Location: Hybrid working, 1 day London office, 4 days remote working, work from home
Key Skills: Continuous Integration (CI), Continuous Deployment (CD), Infrastructure as Code (IaC), Security Automation, Vulnerability Management, Threat Intelligence, Secure Software Development Lifecycle (SSDLC), Compliance as Code, Security Orchestration, Container Security, Microservices Security, Threat Modelling, Secure Configuration Management, Secure DevOps Practices, Security Scanning & Testing, Security Incident Response, Identity & Access Management (IAM), Secure Cloud Environments, Secure Code Reviews
Nature: Permanent, Full Time
Hours: Monday – Friday 09.00 -17.30
Gross pay rate: £55,000 - £70,000 basic + 20% bonus, Health Care, Discounts & other benefits
Key Activity:
• Develop & Deploy Security Protocols
• Perform Security & Operational Evaluations
• Integrate Security & Operations within DevSecOps
• Manage Incident Responses
• Enhance Operational Effectiveness
• Coordinate on Code Security & Operational Streamlining
• Promote DevSecOps Principles
• Address Security & Operational Incidents
• Implement DevSecOps Enhancements
Overview:
As a DevSecOps Engineer within the Run & Operate chapter, you’ll manage & deploy the environment in a secure & optimised manner, including managing the logging & SIEM aspects of the infrastructure & coordinating with application development teams to resolve issues. You’ll work with the rest of the squad to incorporate more security checks into the CI/CD pipeline & validation of planned changes to ensure they comply with best practice.
Responsibilities:
• Establish & enhance infrastructure security standards
• Implement & maintain security controls throughout the software development lifecycle
• Serve as the go-to expert for infrastructure security matters.
• Collaborate with development, operations, & security teams to integrate security best practices into our DevOps processes.
• Collaborate with application development teams to refine logging processes for valuable insights.
• Automate security testing & vulnerability scanning within our CI/CD pipelines.
• Conduct regular security assessments & audits to identify & mitigate risks.
• Respond to security incidents & conduct post-incident analysis to prevent future occurrences
• Stay up to date with the latest security threats, vulnerabilities, & industry best practices.
• Collaborate with DevSecOps Product Owner, Run & Operate, Application Development & Cyber Security teams, to identify & implement enhancements to infrastructure & application security.
• Contribute to solving intricate cross-business technical challenges as part of the team.
• Develop business justifications for security enhancements & effectively present them to Product Owners & stakeholders, even those without technical backgrounds.
Candidate Profile:
Candidates should possess similar Security biased DevOps or DevSecOps experience. Your skillset is likely to include as much of the following as possible:
• Security operations management
• DevOps or software development roles, with a focus on security.
• Security tools such as vulnerability scanners, intrusion detection systems, & security information & event management (SIEM) solutions.
• Multi cloud environments AWS & Azure etc.
• Using & managing Splunk including defining data streams, indices & ingests & dashboards
• CI/CD pipelines & adding security tooling to these
• SAST & other techniques to improve code security
• SonarCloud, AWS Security Hub, etc. to improve security position
• Source code systems & branching strategies; Github & Github Actions
• Maintaining & updating infrastructure using IaC tooling
• Automation using a variety of tools & languages including AWS CLI, python, PowerShell or Azure CLI
• Containerisation technologies; Docker & Kubernetes.
• Continuous Integration & Continuous Deployment techniques, with the GitHub & GitHub Actions.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
2nd Line Desktop Support Engineer – Birmingham City Centre
We are currently recruiting for a 2nd line Support engineer to provide support for complex technology solutions across the IT, Technology, Cloud Services, Networks & Secure Business Applications portfolio of services provided to a large in-house customer base.
If you have experience in the management, administration, support, monitoring, trouble shooting, installation, configuration, deployment, rollout & integration of various IT & Network services, with advanced Microsoft, Windows Server, O365, M365, SCCM, Exchange, Active Directory & Virtualisation tools such as Citrix, Xenapp, VMware, vSphere, HyperV etc. I'm keen to hear from you.
Location: Hybrid working (3 days office, 2 home) and travel when required..
Salary: £30k - £35k Dep on Exp + Bens
Environment: Multiple Office Support, 2nd line Support, MS Sharepoint, Project work, Microsoft Exchange, O365, M365, Windows Server 2019, Virtualisation, Citrix, VMware, Hyper V, Windows Desktop to v10, SCCM, Ticketing Systems, IP Telephony, Cisco/Mitel, Routers, Switches, Wifi.
Job Overview
My client a large end user in the commercial property industry is seeking a 2nd Line Lan network engineer to join their busy in house Infrastructure and Support Team.
The successful candidate will become part of a team of 6 supporting the company in all aspects of technology. This will include 2nd line duties on their every growing and changing network. Being able to adapt from basic telephone support right up to assisting in major projects, such as office moves and changes.
The company have an extremely diverse setup including 3 datacenters and over 30 offices UK and Ireland based. This role is to primarily covering the Birmingham office with travel to other offices when required. The company have many different systems and applications and work extremely closely with the Security and Business Applications teams.
Responsibilities
• To assist in ensuring all our systems are fully functional.
• Providing support for 30+ offices and approximately 1000 staff.
• Working from logged tickets on their Service Desk system to provide remote support to resolve user issues and working on major projects and deployments.
• Respond to escalated incidents
• Troubleshooting & fault diagnosis
• Investigate, isolate & resolve complex issues
• Root cause analysis
• Maintain SLA & KPI objectives
Qualifications
We are looking for someone with at least 3 years’ experience in Technical 2nd line Support Services. Able to work as part of a team but also equally happy to be in the field on their own. Ideal candidate will have experience with some of the following systems:
• Exchange, O365, M365.
• Sharepoint
• Microsoft Windows server to version 2019.
• Virtualisation – Citrix, Xenapp, VMware, vSphere, HyperV
• Windows desktops up to version 10. SCCM or other deployment tools.
• Remote access tools, such as Bomgar/ScreenConnect etc.
• Helpdesk ticketing systems.
• IP telephony, Mitel / Cisco.
• A good understanding of wide area networks, routers, switches, WiFi access points etc.
Be able to travel when required to other offices.
Be confident, outgoing, flexible and professional. With the ability to handle pressure.
Apply now for full details!
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
