Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's on offer to you?
Exciting Telecoms company with growth plans
Lots of new projects
Working with the senior management team
What You Will Be Doing
Operationally maintain and continuously improve the functions within the business or technical domain
Dimension in line with business requirements
Apply best practices as defined by standardisation committees, industry bodies, and vendors
Track vendors’ technology evolutions and lifecycle
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
Business Process Analysis
Analysing and optimizing business processes related to telecommunications services such as:
Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
Identifying areas for improvement and recommending solutions
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
Concept to Market (C2M)
Lead to cash (L2C)
Trouble to resolution (T2R)
What You Will Need to Succeed in This Role
5+ years’ experience in a Business Analyst role
Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
ITIL / eTOM models
Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms....Read more...
Business Analyst | Telecoms | Gibraltar | Office based
Business Analyst required for Telecommunications company based in Gibraltar, reporting to the Department Manager and collaborating with Senior Management, as required.
As the Business Analyst you will be a subject matter expert in relation to a specific remit of technology, software, or services, and a generalist across all areas of telecommunications technology, infrastructure, software, or services within the organisation.
What's on offer to you?
Exciting Telecoms company with growth plans
Lots of new projects
Working with the senior management team
What You Will Be Doing
Operationally maintain and continuously improve the functions within the business or technical domain
Dimension in line with business requirements
Apply best practices as defined by standardisation committees, industry bodies, and vendors
Track vendors’ technology evolutions and lifecycle
Participate in the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities within the technical domain
Contribute to the drafting, collating, and maintaining of a repository of documentation in relation to the specific technical domain
Contribute to the definition and execute multi-year roadmaps aligned with the company's technical strategy and business objectives
Develop within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
Business Process Analysis
Analysing and optimizing business processes related to telecommunications services such as:
Billing (Rate plan configurations, Discounts and promotions, Bill generation, revenue assurance, billing reports and analytics and billing system enhancements)
Charging (Online/Offline charging (Ro / Rf interfaces), CDR processing (examples include Voice, SMS, Data, Roaming with associated encoding mechanisms JSON, XML, CSV, ASN.1)
Product lifecycle management (Product introduction, Maturity, decline and end of life stages)
Provisioning (New service activation, Service upgrades/downgrades, service suspension / termination, etc.)
Identifying areas for improvement and recommending solutions
Collaborating with stakeholders to define and document business requirements based on ITIL / eTOM models, encompassing concepts such as:
Concept to Market (C2M)
Lead to cash (L2C)
Trouble to resolution (T2R)
What You Will Need to Succeed in This Role
5+ years’ experience in a Business Analyst role
Be a subject matter expert, in one or more areas of technology, infrastructure, software or services, whilst also being a generalist across the technical function (middle to top of scale). An Analyst on the upper part of the scale will possess an expanded skillset and considered a senior specialist
Be a generalist across all areas of technology, infrastructure, software and services within the technical function (bottom to middle of scale)
ITIL / eTOM models
Experience with Agile, Scrum
Keywords: Business Analyst | Gibraltar | Agile | Telecoms....Read more...
@mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products.
If you possess a Cisco CCNA / CCNP / CCIP / CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I'm keen to hear from you.
# Position: CCNA Network Engineer, Cisco Implementation Engineer, Deployment Engineer
# Location: Home based, remote working, work from home
# Duration: 12+ month contract
# Hours: Monday – Friday 09.00 -17.30
# Gross Rate: £20 - inside IR35
# Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Environment:
Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment, Support, Migration, Operations, Enterprise solutions, IT, Technology, Cloud Computing, Hosted Services, Internet, IoT, Hosting, Managed IT Solutions, Networks, Telecoms, Unified Comms, Security, Cisco, IPVPN, VPN, MPLS, WAN, LAN, BGP, RIP, EIGRP, OSPF ,ISIS, Junior, Cisco, IP, TCP/IP, OSPF, BGP, MPLS, ADSL, DSL, FTTP, FTTH, Fibre, xDSL, Ethernet, NOC, WAN, LAN, IPVPN, VPN, Data, RIP, RIPv2, EIGRP, Routers, Switches, NOC, TMC, NMC, Voice, CCNA, CCNP, CCIP, Cisco, Alcatel-Lucent, ADVA, Juniper.
Key Activity:
# Provisioning of Core IP, Data & Network Security solutions
# Solution implementation & configuration
# IP Network implementation
# Remote configuration & commissioning
# End to end deployment
# Change & delivery management
# New product deployment
# Process management
# Governance & Control
Overview:
The IP Network Engineer will be responsible for the configuration, commissioning, delivery, implementation & documentation of new customer deployments across complex IP WAN network solutions for Core, Internet, IP, Cloud & Data products including IPVPN, MPLS, Security, Firewall & IDA WAN network solutions.
Responsibilities:
# Provisioning of Core IP, Data & Security solutions for Enterprise customers
# Configuration of solutions over IP Internet, Cloud & Managed Cisco Service Provider core networks
# Translating customer solution design into robust technical solutions & their deployment
# Operational activities including Network configuration & integration of customer equipment
# Manage Provide, Change & Cease activity
# Customer circuit deliveries & planned outages / changes
# Carry out pre & post configuration testing to ensure error free installation (Layers 1, 2 & 3)
# Assist with the implementation of new Internet & Cloud based products, systems & processes
# Provide an escalation point for engineers requiring technical support
# Provide technical representation at customer & project related meetings
# Ensure quality assurance is maintained
# Maintaining associated customer & network documentation
Candidate Profile:
Candidates will be considered from a range of backgrounds from IP support to implementation and configuration, through to junior network engineers or telecommunications graduates and candidates with CCNA certifications.
Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
# Network delivery for fixed-line WAN telecommunications services & product
# IP, Data & Transmission principles & protocols for Network Build
# Strong understanding of fixed line WAN products; Cisco, IP WAN, VPN, MPLS, Connectivity, IDA
# MPLS & VPN knowledge
# Experience with Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS)
# Layer 2/ 3 principles & protocols to across multiple MPLS networks
# Direct Internet, IP Transit, Internet Routing, RIPE database, Cisco Routers & Switches, PPP, MLPPP, Ethernet, configuring Cisco, Alcatel & Juniper devices
# TCP/IP protocols & services (TCP / UDP, IPSec, VoIP, SNMP, DNS, Radius / TACACS+, BGP, EIGRP, OSPF, ISIS), Transmission fundamentals
# IP network provisioning & implementation
# Cisco CCNA or CCNP or CCIP or CCDP accreditation
It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) and SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
IT Security Engineer | Telecoms | Gibraltar / Spain / UK | Hybrid
IT Security Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Implement new security protocol
Working with a Managed Service Provider
Reporting to the Director
What You Will Be Doing
Review security logs and respond to security incidents and alerts in a timely manner.
Conduct security audits and compliance assessments to ensure adherence to industry regulations and standards such as ISO 27001 and GDPR.
Collaborate with third-party vendors to ensure the security of their systems and applications that provide service(s) to the business.
Educating employees on security best practices and provide security awareness training.
Stay up-to-date with the latest security threats, trends, and technologies.
Design and implement security solutions that align with the company's security policies, procedures, and standards.
Manage security infrastructure such as firewalls, intrusion detection/prevention, data loss prevention and EDR systems.
Participate in an on-call roster.
Fully remote role with occasional travel to company locations if/when required.
Ability to work outside of regular business hours when required to support critical systems & infrastructure.
What You Will Need to Succeed In This Role
Experience with compliance requirements such as PCI DSS, ISO 270001 and GDPR.
Experience with SIEM platforms such as ELK, Graylog or Splunk.
Experience with vulnerability scanners & management tools such as Qualys, Rapid7, Tenable or Taegis VDR.
Experience with EDR platforms such as CarbonBlack, Crowdstrike, SentinelOne or Defender for Endpoint (ATP).
Experience with NGFW solutions such as Fortigate or Palo Alto.
2+ years’ experience in a similar role.
Excellent written and verbal communication skills, with the ability to liaise with both technical and non-technical staff.
Ability to complete complex tasks methodically, with an eye for detail.
Enthusiastic and passionate about IT.
Excellent organisation, task prioritisation and time management skills, with the ability to operate independently.
Experience with Atlassian JIRA, Bamboo and Confluence (desirable)
Experience with Juniper EX switches (desirable)
Knowledge of NDR & XDR solutions (desirable)
To Apply
If you are an experienced IT Security Engineer, and this is the challenge that you are looking for in your career, get in touch with me today. Please click on the ‘apply’ button and upload your CV and a Cover Letter or alternatively contact Robert Ally, Recruitment Consultant by email Robert.ally@srgeurope.com or call Gibraltar +350 200 69999.
Keywords: IT Security Engineer | Gibraltar | PCI DSS| ISO 27001....Read more...
IT Security Engineer | Telecoms | Gibraltar / Spain / UK | Hybrid
IT Security Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Implement new security protocol
Working with a Managed Service Provider
Reporting to the Director
What You Will Be Doing
Review security logs and respond to security incidents and alerts in a timely manner.
Conduct security audits and compliance assessments to ensure adherence to industry regulations and standards such as ISO 27001 and GDPR.
Collaborate with third-party vendors to ensure the security of their systems and applications that provide service(s) to the business.
Educating employees on security best practices and provide security awareness training.
Stay up-to-date with the latest security threats, trends, and technologies.
Design and implement security solutions that align with the company's security policies, procedures, and standards.
Manage security infrastructure such as firewalls, intrusion detection/prevention, data loss prevention and EDR systems.
Participate in an on-call roster.
Fully remote role with occasional travel to company locations if/when required.
Ability to work outside of regular business hours when required to support critical systems & infrastructure.
What You Will Need to Succeed In This Role
Experience with compliance requirements such as PCI DSS, ISO 270001 and GDPR.
Experience with SIEM platforms such as ELK, Graylog or Splunk.
Experience with vulnerability scanners & management tools such as Qualys, Rapid7, Tenable or Taegis VDR.
Experience with EDR platforms such as CarbonBlack, Crowdstrike, SentinelOne or Defender for Endpoint (ATP).
Experience with NGFW solutions such as Fortigate or Palo Alto.
2+ years’ experience in a similar role.
Excellent written and verbal communication skills, with the ability to liaise with both technical and non-technical staff.
Ability to complete complex tasks methodically, with an eye for detail.
Enthusiastic and passionate about IT.
Excellent organisation, task prioritisation and time management skills, with the ability to operate independently.
Experience with Atlassian JIRA, Bamboo and Confluence (desirable)
Experience with Juniper EX switches (desirable)
Knowledge of NDR & XDR solutions (desirable)
To Apply
If you are an experienced IT Security Engineer, and this is the challenge that you are looking for in your career, get in touch with me today. Please click on the ‘apply’ button and upload your CV and a Cover Letter or alternatively contact Robert Ally, Recruitment Consultant by email Robert.ally@srgeurope.com or call Gibraltar +350 200 69999.
Keywords: IT Security Engineer | Gibraltar | PCI DSS| ISO 27001....Read more...
Office Manager – East London! £40,000 plus bonus! Office ManagerLocation: East LondonSalary: £40,000 plus bonus I am working with a fantastic client based in East London who are looking for an Office Manager to join them. This role will also be managing the Co-Working area. They are seeking an Office & Workspace Manager to join the exceptional team. You will play a pivotal role in maintaining our standards of excellence and ensuring seamless day-to-day operations.Key Responsibilities:
Efficiently manage office administrative operations, ensuring high standards of cleanliness and functionality.Oversee Front Desk operations, providing timely support to internal stakeholders and maintaining smooth office operations.Support the Workspaces, fostering strong tenant relationships and ensuring operational excellence.Manage partnerships, suppliers, and contractors, ensuring adherence to company policies and procedures.Coordinate IT & Telecoms functions, ensuring systems are up-to-date and liaising with third-party IT support.Handle finance administration duties, including purchase orders, invoicing, and budget management.
Qualifications:
Strong background in office management, customer service, and administration.Proficiency in Microsoft Office Suite & Apple Products.Excellent communication and organizational skills.Ability to multitask, problem-solve, and work efficiently under pressure.
If you are keen to discuss the details further, please send me your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.....Read more...
Network Access Engineer | Telecoms | Gibraltar |
Network Access Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Genuine career progression
New project team
Lots of new technology
What You Will Be Doing
Configure, provision, and install physical hardware.
Undertake client assessments and site surveys, including wireless surveys, and physical audits.
Consistently and diligently deliver tasks ensuring quality output and Client experience.
Support and contribute toward new network design architectures.
Aid in the Design, Testing & Validation of enterprise architectures, including network upgrades.
Resolve outages and troubleshoot error conditions on network platforms. Engage vendors as required for support. Execute vendor instructions to resolve issues and incidents.
Carry out day-to-day activities including service installations, support requests, troubleshooting and system maintenance.
Support new product deployments with installation, integration, testing, documentation, and training. Develop methods and Standard Operating Procedures for troubleshooting (SOPs).
May work closely with Customers, directly or indirectly through Sales, to identify network needs and solutions that impact network design and support requirements.
Perform team tasks with other members of the group
What You Will Need to Succeed In This Role
Bachelor's degree in Engineering, Computer Science, Telecommunications or a related field or equivalent work experience in a network engineering or operations environment.
Industry standard networking qualifications.
Experience with configuration and administration of routers and switches.
Understanding of firewalls and concepts – ACL’s, NAT, IPSEC, and SSL.
Good understanding of DNS, DHCP, TACACs, Radius and other commonly used protocols.
Exceptional customer relationship management skills.
Good knowledge of LAN (Ethernet) based products
Strong technical expertise in maintaining and troubleshooting enterprise level complex network infrastructures to include LAN, WAN, Firewalls, and related networking environments.
Strong technical knowledge in network enterprise infrastructure design, dependencies and documentation.
Basic Knowledge of Ethernet Switching technologies and Protocols.
Good knowledge in IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols (ISIS, OSPF, BGP).
Demonstrated troubleshooting and diagnostic capabilities.
Good understanding on Fibre Optic Networks and Ethernet services types.
Experienced with services testing (EtherSam, RFC2544, Etherbert)
Linux administration skills.
Experience of scripting in Python is desirable, but not essential.
Experience of working in Data Centre environments.
Excellent command of spoken and written English.
Keywords: Network Access Engineer |Gibraltar | IPv4 | IPv6 | Fibre optics....Read more...
Network Access Engineer | Telecoms | Gibraltar |
Network Access Engineer required for an exciting Telecoms company based in Gibraltar.
What's on offer to you?
Genuine career progression
New project team
Lots of new technology
What You Will Be Doing
Configure, provision, and install physical hardware.
Undertake client assessments and site surveys, including wireless surveys, and physical audits.
Consistently and diligently deliver tasks ensuring quality output and Client experience.
Support and contribute toward new network design architectures.
Aid in the Design, Testing & Validation of enterprise architectures, including network upgrades.
Resolve outages and troubleshoot error conditions on network platforms. Engage vendors as required for support. Execute vendor instructions to resolve issues and incidents.
Carry out day-to-day activities including service installations, support requests, troubleshooting and system maintenance.
Support new product deployments with installation, integration, testing, documentation, and training. Develop methods and Standard Operating Procedures for troubleshooting (SOPs).
May work closely with Customers, directly or indirectly through Sales, to identify network needs and solutions that impact network design and support requirements.
Perform team tasks with other members of the group
What You Will Need to Succeed In This Role
Bachelor's degree in Engineering, Computer Science, Telecommunications or a related field or equivalent work experience in a network engineering or operations environment.
Industry standard networking qualifications.
Experience with configuration and administration of routers and switches.
Understanding of firewalls and concepts – ACL’s, NAT, IPSEC, and SSL.
Good understanding of DNS, DHCP, TACACs, Radius and other commonly used protocols.
Exceptional customer relationship management skills.
Good knowledge of LAN (Ethernet) based products
Strong technical expertise in maintaining and troubleshooting enterprise level complex network infrastructures to include LAN, WAN, Firewalls, and related networking environments.
Strong technical knowledge in network enterprise infrastructure design, dependencies and documentation.
Basic Knowledge of Ethernet Switching technologies and Protocols.
Good knowledge in IPv4, IPv6, QoS, Multicast, MPLS, IP Routing Protocols (ISIS, OSPF, BGP).
Demonstrated troubleshooting and diagnostic capabilities.
Good understanding on Fibre Optic Networks and Ethernet services types.
Experienced with services testing (EtherSam, RFC2544, Etherbert)
Linux administration skills.
Experience of scripting in Python is desirable, but not essential.
Experience of working in Data Centre environments.
Excellent command of spoken and written English.
Keywords: Network Access Engineer |Gibraltar | IPv4 | IPv6 | Fibre optics....Read more...
IT Operations and Cloud Engineer | Telecoms | Remote from UK, Spain or Gibraltar
IT Operations and Cloud Engineer required for telecommunications company based in Gibraltar.
As the IT Operations and Cloud Engineer you will monitor and maintain the performance, availability and security of cloud-based applications and services.
What's on offer to you?
Genuine career progression
Relocation if required to Gibraltar
Career changing opportunity with an International Organisation
What You Will Be Doing
Monitor and maintain the performance, availability and security of cloud-based applications and services
Develop and maintain automation scrips and tools to streamline deployment and management of IT infrastructure across a variety of virtualisation and cloud platforms
Create and maintain technical documentation and procedures
Stay up to date with emerging trends and technologies
Provide IT infrastructure technical support and assistance to internal teams
Participate in an on-call roster
Occasional travel to company locations if/when required
Ability to work outside of regular business hours when required to support critical systems & Infrastructure
What You Will Need to Succeed in This Role
3+ years of experience with Linux server environments
Experience with automation, application deployment and infrastructure provisioning
Creating and maintaining “Infrastructure as Code” using tools such as Puppet, Ansible, Salt or Terraform
Experience with log aggregation tools such as ELK, Graylog or Splunk
Strong understanding of virtualisation & cloud computing concepts, including virtualization, networking, security, and storage
Familiarity with containerisation technologies such as Docker and Kubernete
Hands-on experience with a programming/scripting language such as Python or PowerShell
Experience with VMWare ESXi & vCenter environments
Experience with OpenStack or public cloud technologies
Experience with RedHat or binary compatible OS environments
Experience with Atlassian JIRA, Bamboo and Confluence
Keywords: IT Operations and Cloud Engineer |Gibraltar....Read more...
IT Operations and Cloud Engineer | Telecoms | Remote from UK, Spain or Gibraltar
IT Operations and Cloud Engineer required for telecommunications company based in Gibraltar.
As the IT Operations and Cloud Engineer you will monitor and maintain the performance, availability and security of cloud-based applications and services.
What's on offer to you?
Genuine career progression
Relocation if required to Gibraltar
Career changing opportunity with an International Organisation
What You Will Be Doing
Monitor and maintain the performance, availability and security of cloud-based applications and services
Develop and maintain automation scrips and tools to streamline deployment and management of IT infrastructure across a variety of virtualisation and cloud platforms
Create and maintain technical documentation and procedures
Stay up to date with emerging trends and technologies
Provide IT infrastructure technical support and assistance to internal teams
Participate in an on-call roster
Occasional travel to company locations if/when required
Ability to work outside of regular business hours when required to support critical systems & Infrastructure
What You Will Need to Succeed in This Role
3+ years of experience with Linux server environments
Experience with automation, application deployment and infrastructure provisioning
Creating and maintaining “Infrastructure as Code” using tools such as Puppet, Ansible, Salt or Terraform
Experience with log aggregation tools such as ELK, Graylog or Splunk
Strong understanding of virtualisation & cloud computing concepts, including virtualization, networking, security, and storage
Familiarity with containerisation technologies such as Docker and Kubernete
Hands-on experience with a programming/scripting language such as Python or PowerShell
Experience with VMWare ESXi & vCenter environments
Experience with OpenStack or public cloud technologies
Experience with RedHat or binary compatible OS environments
Experience with Atlassian JIRA, Bamboo and Confluence
Keywords: IT Operations and Cloud Engineer |Gibraltar....Read more...
Network Operations Technician| Telecommunications | Gibraltar office based
A rare opportunity has arisen for a Network Operations Technician within our Network Operations team, for a skilled, technically minded individual, to form part of the team. The role provides opportunities for development and exposure to the breadth of technologies that support the network. As Network Operations Technician, you will be required to provide technical support and network supervision across various fields, including our RAN (2G/3G/4G/5G networks), International transport (OTN/WDM) networks, along with IP packet-based transport technologies such as MPLS and Carrier Ethernet.
What's on offer to you?
Genuine career progression
Great benefits
Lots of new technology projects
What You Will Be Doing
Monitoring of the company’s entire technology estate, through our internal omni- channel monitoring platforms
Exposure to technologies such as IP, WDM/OTN (terrestrial and submarine environments), IPTV, WIFI, Converged Voice (IMS), Mobile RAN.
Provide 1st & 2nd line support to internal and external customers, providing service assurance and managing escalations accordingly.
Collaboration with our various engineering teams to provide remote support with routers, firewalls, Layer2 & Layer3 aggregation and distribution elements, and any other related technologies within our ecosystem.
Provide L1 fault resolution, always adhering to our Incident Management policy to ensure all events are recorded and resolved.
Escalate issues to L3 or L4 support, internally or externally, with a view to achieving fault resolution within the designated SLA.
What You Will Need to Succeed in This Role
Preferable: A Bachelor’s Degree (or equivalent certification) within a Networking, Engineering, or relevant telecommunications field.
Alternatively: Proven track record working within a networking/telecommunications environment.
Experience working within a technical operations capacity would be beneficial.
Ability to work within a demanding environment
Excellent communication skills, comfortable managing customer expectations and meeting customer demands
Flexibility and ability to work well as part of a team
A desire to develop and leverage an excellent and rare opportunity to work for Gibraltar’s largest technology provider
Keywords: Network Operations Technician | Gibraltar |Telecoms | Network....Read more...
Network Operations Technician| Telecommunications | Gibraltar office based
A rare opportunity has arisen for a Network Operations Technician within our Network Operations team, for a skilled, technically minded individual, to form part of the team. The role provides opportunities for development and exposure to the breadth of technologies that support the network. As Network Operations Technician, you will be required to provide technical support and network supervision across various fields, including our RAN (2G/3G/4G/5G networks), International transport (OTN/WDM) networks, along with IP packet-based transport technologies such as MPLS and Carrier Ethernet.
What's on offer to you?
Genuine career progression
Great benefits
Lots of new technology projects
What You Will Be Doing
Monitoring of the company’s entire technology estate, through our internal omni- channel monitoring platforms
Exposure to technologies such as IP, WDM/OTN (terrestrial and submarine environments), IPTV, WIFI, Converged Voice (IMS), Mobile RAN.
Provide 1st & 2nd line support to internal and external customers, providing service assurance and managing escalations accordingly.
Collaboration with our various engineering teams to provide remote support with routers, firewalls, Layer2 & Layer3 aggregation and distribution elements, and any other related technologies within our ecosystem.
Provide L1 fault resolution, always adhering to our Incident Management policy to ensure all events are recorded and resolved.
Escalate issues to L3 or L4 support, internally or externally, with a view to achieving fault resolution within the designated SLA.
What You Will Need to Succeed in This Role
Preferable: A Bachelor’s Degree (or equivalent certification) within a Networking, Engineering, or relevant telecommunications field.
Alternatively: Proven track record working within a networking/telecommunications environment.
Experience working within a technical operations capacity would be beneficial.
Ability to work within a demanding environment
Excellent communication skills, comfortable managing customer expectations and meeting customer demands
Flexibility and ability to work well as part of a team
A desire to develop and leverage an excellent and rare opportunity to work for Gibraltar’s largest technology provider
Keywords: Network Operations Technician | Gibraltar |Telecoms | Network....Read more...
DevSecOps Engineer
Engineering, Software Development, DevOps, DevSecOps, Security
Hybrid working – 1 day London, 4 day’s work from home
@mecscomms is recruiting for a DevSecOps Engineer, on behalf a major telecommunications service provider. The role is crucial in the operational efficiency & security of software development & deployment processes, through the delivery of continuous improvement of DevOps practices. The DevSecOps Engineer will instal, configure, deploy & roll out Splunk software across the platforms & infrastructure managed by the Engineering & Run & Operate teams. The DevSecOps Engineer will also oversee logging & Security Information & Event Management (SIEM) aspects of infrastructure, collaborating with application development teams to resolve issues & enhance security measures within the CI/CD pipeline. If you have a background encompassing any of the following; Multi cloud environments, AWS, Azure, managing Splunk, defining data streams, indices, ingests & dashboards, adding security tooling to CI/CD pipelines, SAST, code security, SonarCloud, AWS Security Hub, Source code, Github, Github Actions, IaC tooling, Automation, AWS CLI, Python, PowerShell, Azure CLI, Docker, Kubernetes etc, I’m keen to hear from you.
Position: Engineering, Software Development, DevOps, DevSecOps, Security
Purpose: Ensure security is seamlessly & effectively integrated with the software development life cycle (SDLC), recognising security threats, & configure infrastructure in such a way as to manage & deploy the environment, in a secure & optimised manner.
Location: Hybrid working, 1 day London office, 4 days remote working, work from home
Key Skills: Continuous Integration (CI), Continuous Deployment (CD), Infrastructure as Code (IaC), Security Automation, Vulnerability Management, Threat Intelligence, Secure Software Development Lifecycle (SSDLC), Compliance as Code, Security Orchestration, Container Security, Microservices Security, Threat Modelling, Secure Configuration Management, Secure DevOps Practices, Security Scanning & Testing, Security Incident Response, Identity & Access Management (IAM), Secure Cloud Environments, Secure Code Reviews
Nature: Permanent, Full Time
Hours: Monday – Friday 09.00 -17.30
Gross pay rate: £55,000 - £70,000 basic + 20% bonus, Health Care, Discounts & other benefits
Key Activity:
• Develop & Deploy Security Protocols
• Perform Security & Operational Evaluations
• Integrate Security & Operations within DevSecOps
• Manage Incident Responses
• Enhance Operational Effectiveness
• Coordinate on Code Security & Operational Streamlining
• Promote DevSecOps Principles
• Address Security & Operational Incidents
• Implement DevSecOps Enhancements
Overview:
As a DevSecOps Engineer within the Run & Operate chapter, you’ll manage & deploy the environment in a secure & optimised manner, including managing the logging & SIEM aspects of the infrastructure & coordinating with application development teams to resolve issues. You’ll work with the rest of the squad to incorporate more security checks into the CI/CD pipeline & validation of planned changes to ensure they comply with best practice.
Responsibilities:
• Establish & enhance infrastructure security standards
• Implement & maintain security controls throughout the software development lifecycle
• Serve as the go-to expert for infrastructure security matters.
• Collaborate with development, operations, & security teams to integrate security best practices into our DevOps processes.
• Collaborate with application development teams to refine logging processes for valuable insights.
• Automate security testing & vulnerability scanning within our CI/CD pipelines.
• Conduct regular security assessments & audits to identify & mitigate risks.
• Respond to security incidents & conduct post-incident analysis to prevent future occurrences
• Stay up to date with the latest security threats, vulnerabilities, & industry best practices.
• Collaborate with DevSecOps Product Owner, Run & Operate, Application Development & Cyber Security teams, to identify & implement enhancements to infrastructure & application security.
• Contribute to solving intricate cross-business technical challenges as part of the team.
• Develop business justifications for security enhancements & effectively present them to Product Owners & stakeholders, even those without technical backgrounds.
Candidate Profile:
Candidates should possess similar Security biased DevOps or DevSecOps experience. Your skillset is likely to include as much of the following as possible:
• Security operations management
• DevOps or software development roles, with a focus on security.
• Security tools such as vulnerability scanners, intrusion detection systems, & security information & event management (SIEM) solutions.
• Multi cloud environments AWS & Azure etc.
• Using & managing Splunk including defining data streams, indices & ingests & dashboards
• CI/CD pipelines & adding security tooling to these
• SAST & other techniques to improve code security
• SonarCloud, AWS Security Hub, etc. to improve security position
• Source code systems & branching strategies; Github & Github Actions
• Maintaining & updating infrastructure using IaC tooling
• Automation using a variety of tools & languages including AWS CLI, python, PowerShell or Azure CLI
• Containerisation technologies; Docker & Kubernetes.
• Continuous Integration & Continuous Deployment techniques, with the GitHub & GitHub Actions.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
2nd Line Desktop Support Engineer – Birmingham City Centre
We are currently recruiting for a 2nd line Support engineer to provide support for complex technology solutions across the IT, Technology, Cloud Services, Networks & Secure Business Applications portfolio of services provided to a large in-house customer base.
If you have experience in the management, administration, support, monitoring, trouble shooting, installation, configuration, deployment, rollout & integration of various IT & Network services, with advanced Microsoft, Windows Server, O365, M365, SCCM, Exchange, Active Directory & Virtualisation tools such as Citrix, Xenapp, VMware, vSphere, HyperV etc. I'm keen to hear from you.
Location: Hybrid working (3 days office, 2 home) and travel when required..
Salary: £30k - £35k Dep on Exp + Bens
Environment: Multiple Office Support, 2nd line Support, MS Sharepoint, Project work, Microsoft Exchange, O365, M365, Windows Server 2019, Virtualisation, Citrix, VMware, Hyper V, Windows Desktop to v10, SCCM, Ticketing Systems, IP Telephony, Cisco/Mitel, Routers, Switches, Wifi.
Job Overview
My client a large end user in the commercial property industry is seeking a 2nd Line Lan network engineer to join their busy in house Infrastructure and Support Team.
The successful candidate will become part of a team of 6 supporting the company in all aspects of technology. This will include 2nd line duties on their every growing and changing network. Being able to adapt from basic telephone support right up to assisting in major projects, such as office moves and changes.
The company have an extremely diverse setup including 3 datacenters and over 30 offices UK and Ireland based. This role is to primarily covering the Birmingham office with travel to other offices when required. The company have many different systems and applications and work extremely closely with the Security and Business Applications teams.
Responsibilities
• To assist in ensuring all our systems are fully functional.
• Providing support for 30+ offices and approximately 1000 staff.
• Working from logged tickets on their Service Desk system to provide remote support to resolve user issues and working on major projects and deployments.
• Respond to escalated incidents
• Troubleshooting & fault diagnosis
• Investigate, isolate & resolve complex issues
• Root cause analysis
• Maintain SLA & KPI objectives
Qualifications
We are looking for someone with at least 3 years’ experience in Technical 2nd line Support Services. Able to work as part of a team but also equally happy to be in the field on their own. Ideal candidate will have experience with some of the following systems:
• Exchange, O365, M365.
• Sharepoint
• Microsoft Windows server to version 2019.
• Virtualisation – Citrix, Xenapp, VMware, vSphere, HyperV
• Windows desktops up to version 10. SCCM or other deployment tools.
• Remote access tools, such as Bomgar/ScreenConnect etc.
• Helpdesk ticketing systems.
• IP telephony, Mitel / Cisco.
• A good understanding of wide area networks, routers, switches, WiFi access points etc.
Be able to travel when required to other offices.
Be confident, outgoing, flexible and professional. With the ability to handle pressure.
Apply now for full details!
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Adobe Experience Manager - Developer
AEM, AEM Site, AEM Assets, Java, JavaScript, CX, UX, UI
UK wide – Work from Home, Fully remote working
@mecscomms is recruiting for a remote based, home working Developer, on Adobe Experience Manager (AEM) cloud application platforms. The role will build innovative AEM solutions & deliver application functionality to enable tailored & personalised marketing & digital experiences, throughout the customer journey. If you have expertise in the design, development & software engineering of Adobe Experience Manager (AEM) including; AEM Site, AEM Assets, Forms, Guilds, Screens etc. & Front End technologies such as HTML5, CSS3, JavaScript, & jQuery, I'm keen to hear from you.
Position: Software Engineer, Developer, Application Developer, Software Design, Architecture, CX, UI
Purpose: Develop cloud applications & systems capability which enables the delivery of personalised marketing experiences, to individual audiences across various multimedia channels. The role will include the development of Adobe Experience Manager (AEM) suite of products, including content management system (CMS), digital asset management (DAM) & component content management system (CCMS).
Technology: Adobe Experience Manager (AEM) including; AEM Site, AEM Assets, Forms, Guilds, Screens etc. HTML5, CSS3, JavaScript, jQuery, Java/Groovy programming, CX, UX, UI
Location: Fully remote! Anywhere UK. Work from home
Nature: Permanent, Full Time
Hours: Monday – Friday 09.00 -17.30
Salary: £65,000 - £75,000 basic + 15% bonus & comprehensive benefits
Key Activity:
• Gather & analyse business requirements
• Design & develop Adobe Experience Manager solutions
• Develop applications to manage the digital footprint across the web
• CX & UX architectural development & design
• Front-end development
• AEM component development
• Back-end integrations for AEM
• Create custom code
• Platform customisation & integration
• Manage; test, build & release processes
• Identify areas for modification or improvement
Overview:
The role will provide a robust technical resource to support the build & delivery of effective application development of the Adobe Experience Manager (AEM) suite of products. You will play a critical role in the development, customisation & maintenance of Adobe Experience Manager-based solutions.
Working collaboratively with cross-functional teams, including other developers & architects, designers, content creators & marketing teams, you will help to deliver engaging & personalised digital experiences to customers through the optimisation of web applications, websites & digital assets, using AEM.
Responsibilities:
• Participate in the architecture & design of AEM-based solutions, ensuring scalability, performance, & reliability
• Develop & customise advanced AEM components, templates, & workflows, adhering to best practices & coding standards
• Collaborate closely with stakeholders, including UI/UX/CX designers, product managers, & business analysts, to translate requirements into technical solutions
• Develop & customise AEM components, templates, & workflows to meet project specifications
• Implement responsive & accessible web designs to ensure optimal user experiences across various devices & browsers.
• Integrate AEM with various third-party systems & applications, such as eCommerce platforms, CRM & DAM systems, marketing automation tools, & analytics platforms
• Implement & maintain robust AEM security measures, ensuring compliance with industry standards & regulations
• Troubleshoot & resolve complex technical issues related to AEM implementation & integration
• Perform AEM system upgrades, patches, & maintenance tasks as required.
• Stay abreast of emerging trends & technologies in AEM development, web development, & digital experience platforms
• Participate in architecture reviews, code reviews, & technical documentation efforts
Candidate Profile:
Candidates should possess similar hands-on experience in Adobe Experience Manager (AEM) development. Your skillset & experience is likely to include some of the following:
• Digital transformation initiatives
• AEM Development
• Adobe Experience Manager, including AEM Sites & AEM Assets.
• AEM templates, workflows, & sling models
• Adobe Certified Expert (ACE) certification in Adobe Experience Manager (AEM)
• Java programming language
• Java/Groovy programming & building custom AEM components
• Front End technologies such as HTML5, CSS3, JavaScript, jQuery, React Angular, Vue.js
• Responsive web design principles & accessibility standards.
• Web security & implementing security measures in AEM
• Agile environments
• Excellent problem-solving skills
• Communication & collaboration skills
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Data Centre & Facilities Team Lead | Telecomms | Gibraltar | Office based / Hybrid (relocation available)
Data Centre & Facilities Team Lead required for a leading telecoms company in Gibraltar to oversee the operation, maintenance, and security of our data centres and facilities.
The Data Centre & Facilities Team Lead will be responsible for managing all aspects of our data centres and facilities infrastructure to ensure uninterrupted service delivery and optimal performance. This role requires a strong technical background, excellent leadership skills, and the ability to manage a team effectively. The ideal candidate will have experience in data centre management, facilities maintenance, best practices, and industry standards.
What's on offer to you?
Competitive salary and benefits package
Pension scheme
Opportunities for professional development and career advancement
Dynamic and collaborative work environment
Exposure to cutting-edge technologies and industry trends
Health and wellness programs
What You Will Be Doing
Data Centre Management:
Oversee the day-to-day operation of data centres, ensuring all equipment is functioning correctly and efficiently
Perform routine checks, periodic maintenance and troubleshooting of data centre infrastructure, covering all power, cooling, and security subsystems
Monitor environmental conditions within data centres to ensure optimal operating conditions are maintained
Design an in-DC catalogue of both external and internal services, and a set of procedures and protocols to manage the life-cycle of those. Ultimately, build a customer portal to increase the operational efficiency and customer experience
Design, implement and enforce a commercially oriented operational model, ensuring a secure customer access to the facilities on a 24/7 schema
Develop and maintain documentation for data centre security and operational policies, assets and services inventory, and core DC technical infrastructure designs and configurations
Facilities Management:
Manage the maintenance and upkeep of company facilities, including office spaces, equipment rooms, and utility systems
Coordinate with vendors and contractors to schedule and oversee facility repairs, upgrades, and renovations
Ensure compliance with building codes, safety regulations, and environmental standards
Implement energy-efficient practices to reduce operating costs and environmental impact
Develop and maintain emergency response plans for facilities, including fire drills and evacuation procedures
Security and Compliance:
Implement and enforce security policies and procedures to protect data centre assets from physical and cyber threats
Conduct regular security audits and risk assessments to identify vulnerabilities and develop mitigation strategies
Ensure compliance with industry standards and regulations, such as ISO 27001, as applicable to data centre operations
Team Leadership:
Lead and motivate a team of data centre technicians and support staff, providing guidance, training, and performance feedback
What You Will Need to Succeed in This Role
Bachelor's degree in Computer Science, Information Technology, Facilities Management, or related field
Minimum of 5 years of experience in data centre management, facilities maintenance, or a similar role
Strong technical knowledge of data centre infrastructure, including servers, networking, cooling systems, and power distribution
Experience with facility management software and tools for monitoring and maintenance
Excellent leadership and communication skills, with the ability to motivate and inspire team members
Proven track record of successfully managing projects from conception to completion
Knowledge of industry best practices, standards, and regulations related to data centre operations and facilities management
Keywords: Data Centre & Facilities Team Lead | Gibraltar....Read more...
Data Centre & Facilities Team Lead | Telecomms | Gibraltar | Office based / Hybrid (relocation available)
Data Centre & Facilities Team Lead required for a leading telecoms company in Gibraltar to oversee the operation, maintenance, and security of our data centres and facilities.
The Data Centre & Facilities Team Lead will be responsible for managing all aspects of our data centres and facilities infrastructure to ensure uninterrupted service delivery and optimal performance. This role requires a strong technical background, excellent leadership skills, and the ability to manage a team effectively. The ideal candidate will have experience in data centre management, facilities maintenance, best practices, and industry standards.
What's on offer to you?
Competitive salary and benefits package
Pension scheme
Opportunities for professional development and career advancement
Dynamic and collaborative work environment
Exposure to cutting-edge technologies and industry trends
Health and wellness programs
What You Will Be Doing
Data Centre Management:
Oversee the day-to-day operation of data centres, ensuring all equipment is functioning correctly and efficiently
Perform routine checks, periodic maintenance and troubleshooting of data centre infrastructure, covering all power, cooling, and security subsystems
Monitor environmental conditions within data centres to ensure optimal operating conditions are maintained
Design an in-DC catalogue of both external and internal services, and a set of procedures and protocols to manage the life-cycle of those. Ultimately, build a customer portal to increase the operational efficiency and customer experience
Design, implement and enforce a commercially oriented operational model, ensuring a secure customer access to the facilities on a 24/7 schema
Develop and maintain documentation for data centre security and operational policies, assets and services inventory, and core DC technical infrastructure designs and configurations
Facilities Management:
Manage the maintenance and upkeep of company facilities, including office spaces, equipment rooms, and utility systems
Coordinate with vendors and contractors to schedule and oversee facility repairs, upgrades, and renovations
Ensure compliance with building codes, safety regulations, and environmental standards
Implement energy-efficient practices to reduce operating costs and environmental impact
Develop and maintain emergency response plans for facilities, including fire drills and evacuation procedures
Security and Compliance:
Implement and enforce security policies and procedures to protect data centre assets from physical and cyber threats
Conduct regular security audits and risk assessments to identify vulnerabilities and develop mitigation strategies
Ensure compliance with industry standards and regulations, such as ISO 27001, as applicable to data centre operations
Team Leadership:
Lead and motivate a team of data centre technicians and support staff, providing guidance, training, and performance feedback
What You Will Need to Succeed in This Role
Bachelor's degree in Computer Science, Information Technology, Facilities Management, or related field
Minimum of 5 years of experience in data centre management, facilities maintenance, or a similar role
Strong technical knowledge of data centre infrastructure, including servers, networking, cooling systems, and power distribution
Experience with facility management software and tools for monitoring and maintenance
Excellent leadership and communication skills, with the ability to motivate and inspire team members
Proven track record of successfully managing projects from conception to completion
Knowledge of industry best practices, standards, and regulations related to data centre operations and facilities management
Keywords: Data Centre & Facilities Team Lead | Gibraltar....Read more...
